Syncing Contacts - Huawei Mate 20 X Questions & Answers

Just received my Mate 20 X and in the process of setting it up. On my Samsung Note 8 I use my MS Exchange account for e-mail, calendar, and contacts. On the Note, the contacts are not available in the Outlook app, and Outlook syncs the contacts with the Android Contacts app.
On my Mate 20 X, the syncing of the contacts does not work. I keep getting successful syncing of e-mail and calendar, but a message ("Sync is currently experiencing problems. It will be back shortly") with a circle with an exclamation point next to the "sync contacts".
Anyone else experiencing that and found a solution?
Ron

Syncing Exchange Contacts
ronr9286t said:
Just received my Mate 20 X and in the process of setting it up. On my Samsung Note 8 I use my MS Exchange account for e-mail, calendar, and contacts. On the Note, the contacts are not available in the Outlook app, and Outlook syncs the contacts with the Android Contacts app.
On my Mate 20 X, the syncing of the contacts does not work. I keep getting successful syncing of e-mail and calendar, but a message ("Sync is currently experiencing problems. It will be back shortly") with a circle with an exclamation point next to the "sync contacts".
Anyone else experiencing that and found a solution?
Ron
Click to expand...
Click to collapse
Found the solution. There is a setting in the Outlook app that enables syncing contacts!
Ron

Related

whats the best way to manage contacts?

Hi folks,
couple of questions around contacts.. both my wife and i now have the desire.. she just couldnt keep her hands off mine so i bought her one over the weekend..
She's keen to have her contacts in one place, set up calendar events for birthday etc.. Is that best done in gmail and then sync with the phone?
Also why can i see my facebook picture in messages (and can i get rid of it?) but i cant see my wifes when i get a message from her?
How do you get the contacts from the phone book into gmail?
Cheers,
Mick
It took me a while to figure out that there are 3 types of contacts
- phone
- google contacts
- facebook
Your phone contacts do not synchronize by default.
Google contacts are synchronized with your Gmail contacts (both ways).
Facebook contacts don't need an explanation
You can create all 3 types for one person and then link them (although you may experience some inconsistencies) so you will have one entry per person.
I myself have all the contacts saved as google contacts and I can manage them either in Desire or via my Gmail account.
so if you have phone contacts.. can you export them to google contacts?
micks_address said:
so if you have phone contacts.. can you export them to google contacts?
Click to expand...
Click to collapse
Yes, you can. I exported my Phone contacts to the SDcard and imported them to my Gmail account.
Thanks - and in gmail then can you set up birthdays etc.. and the phone will then pop up reminders?
cheers for your help
mick
ferus said:
Yes, you can. I exported my Phone contacts to the SDcard and imported them to my Gmail account.
Click to expand...
Click to collapse
Yes, you can manage your contacts via Gmail and sync them to your phone.
And about the birthday reminders - they do pop up (sort of).
I don't find the birthday notifications good enough. The phone reminds you 7 days in advance (which is too soon in my opinion) and only by showing you a little green sign in your phonebook. No sound, no vibration... nada.
I ended up creating an appointment for all my main contacts (using Google calendar, so it wasn't that big of a deal) so I would not forget them.
cheers - it would be nice alright if it would give you a pop up for appointments.. i guess the calendar is the way to go.. with gmail - can you set up appointments there.. and sync them with your phone? or do you use the phones calendar to set up appointments?
thanks,
mick
The synchronization works both ways. You can add/remove appointments on your Desire and they will be added/removed to your Google calendar (and vice versa).
EDIT: Desire can also show all your shared calendars as well (with corresponding colours). For example my wife shares her calendar with me (so I don't have to ask for the millionth time when some of her appointments are due) and I can see her entries marked in a different colour in my Desire's calendar.
The calendar sharing must be done from Google Calendar itself.
As for the notifications... I was trying to find an application which would extract birthdays from your contacts and either set them as appointments automatically or manage the reminders from the app. Unfortunately I was not able to find a working one.
My Favorite is using Google Contact method. So our contact will auto Sync with Google.. this is seamless backup solutions for me
Just bought my Desire
I wanted to start out clean, so I wiped out my Google contacts and calender.
Now I'd like to pull all of my FB friends to the phone and to Google Contacts, including birthdays into calender.
I've set up the sync to FB, and when going to People -> Online Directories -> FB I can see all of my FB friends, and can even call which ever of them has a phone number available on he's details, but for every contact who's details I want to see, the phone has to connect to the internet to retrieve that information, meaning it's not stored locally on the phone. Also, there are no contacts at People -> All.
Also, birthdays now appear on the phone's calender, but after syncing the phone calender with Google calender, I don't see any of that on there, meaning it doesn't sync ...
Another glitch is that although birthdays now all appear on the phone's calender, events which I have marked as attending on FB don't appear at all on the phone's calender.
Basically what I'd like is to copy all of my FB friends to my phone's memory as well as to Google contacts, and keep them linked and auto-synced.
Also to have all the birthdays that I already have on my phone's calender appear on my Google calender automatically, as well as FB events.
Is that too much to ask? :-X
Help would be much appreaciated...
So no ideas how to get it done... ?
Solution for birthday notifications
Go to a contact (any contact) and then go to the events tab (with the circle arrows). Press menu, go into settings, and there is your holy grail.
How does that help ... ? :-X

[Q] Exchange sync not properly working with multiple accounts

Hi,
is anybody else also facing issues with Exchange sync on ICS??
I am having some strange behaviour on the Galaxy Nexus using two Exchange accounts (business and private).
If I am setting up only one account everything is working fine: mails, calendar and contacts are syncing fine. Now I am setting up the second account. Afterwards account one is still working fine, but second account shows issues with not syncing calendar and contacts (while mail is working fine).
Sometimes it helps to check and uncheck the Sync calendar/Sync contacts option to load new contacts and calendar events. But this is not reproduceable very often.
Does anybody know about this issue and found a solution??
Thx in advance..

Hotmail contacts disappeared all of a sudden?!?

I sync to hotmail for all my personal contacts and all of a sudden this morning none of my hotmail contacts are showing in my phone. Nothing has changed since last night and when I look in the account settings it is set up to sync contacts. Also when I go online my contacts are still in hotmail. My hotmail account is set up as an exchange active sync account and up until today it worked fine with no issues.
When I go into the contacts app I don't have any contacts for that account and when I go into groups its not even listed there at all as an account. But like I said in the account settings it is listed as syncing contacts.
Has anyone ever seen anything like this and fixed it? Or have any idea what causes it? Is it just some server issue on the hotmail side that will clear itself up randomly like it glitched out randomly? I highly doubt it's related but my phone has been unable to connect to the at&t update servers for a while now and never got the ota update I've heard about. TIA for any help.
EDIT: so I tried deleting the account and re-adding it and now some contacts are showing but not all even though the account sync shows completed. And for a second the account was listed in the contact app groups and then I literally watched it disappear. I am completely at a loss here.
I'm experiencing the same problem and can’t find a solution.
Not only my hotmail contacts keep disappearing from my standard contacts-app, also my hotmail-emails and agenda items keep disappearing. A few minutes later my smartphone tells me I’ve got new emails, but it just downloaded them back to my smartphone. The same with the contacts and agenda-items.
I already did a hard reset with my smartphone, but it keeps deleting everything from hotmail.
When I disable the synch-options for that account, it doesn’t delete my mails, contacts and agenda, but then again I have to manually look for new emails.
EDIT: I just noticed, when de synch-option is disabled for contacts, my smartphone randomly deletes everything from hotmail including the contacts. Only the contacts stay deleted, while emails and agenda-items are downloaded again.
So it probably has to be an issue with Galaxy S3 or Anroid.
I've got: Model GT-I9300 with Android-version: 4.0.4 (Ice Cream Sandwich)
Just like "erikk" my Hotmail account is set up as an Microsoft Exchange ActiveSync account.

Duplicate Calendar Entries

I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
I have the same issue ... I thought it was because I switched time zones but can't confirm that.
cybersailor said:
I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
Click to expand...
Click to collapse
I had that problem once before on my old epic. If I remember correctly it was because I had 2 accounts synced to my phone, Google and Yahoo? Now I just sync everything to Google only. I was also getting duplicated in contacts.
Sent from my SPH-L710 using xda premium
I think it is a problem with the S3 calendar app or the exchange sync. I have synced the same accounts on other android phones and have not had any issues with duplicate calendar entries. I sync my work exchange account and a hotmail account. This gives me my work and personal calendars. I only sync contacts from my hotmail account. I do not want to use google since I already have everything setup on my other accounts.
I will try doing some reconfiguring of the accounts tonight. I will post an update if I find anything interesting.
Re-Duplicate Calendar/Contacts entries from Exchange Server
Last week my S3 started duplicating both calendar and contact entries. This only occurs on my Exchange work email. I can clear out my contact and calendar storage and then resynch and it will be fine for a few hours. Then i will get duplicate entries. I did not reset my storage after seeing the duplicates today and now a third set of the same entries are showing up. Very frustrating. I have uninstalled the apps I've loaded in the last week.
I was rooted and had not downloaded any upgrades when this started. Yesterday I went back to the stock rom thinking that was the problem. It is still happening after I reset to stock ROM and downloaded the available upgrades.
This is very frustrating and it is odd that this started recently. Maybe something changed with corporate exchange servers in the last couple of weeks that caused this conflict.
Looking forward to a resolution.
I have the same problem. Now I have 8 times every contact and calendar entry. When I delete the account is working for some hours and then start dublicating as well. I have 2 exchange accounts, my corporate that I sync everything and my hotmail that sync only email.
I now only have one exchange calendar syncing and I am still getting duplicates. I have tried to reproduce the duplication by restarting and re-syncing but neither one created duplicates manually. Next I am going to remove all of my accounts, delete all the calendar & contact storage then add back one account. I will run wiht only the one account for a day to see what happens
Solution (At least working for a day now)
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
kevintadams said:
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
Click to expand...
Click to collapse
I'm going to try this method and see if it works out. I too, had 2 Exchange ActiveSync email accounts associated with my stock email client (Corporate and Hotmail) But I'm going to try and set up the Hotmail account as a POP3 this time and see if that alleviates the multiple calendar entry catastrophe!
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
Second test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup two account using exchange and synced mail, calendar and contacts using default email client
5. After the first day I started getting duplicates in the calendar and contacts.
Third test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup one account using exchange and synced mail and calendar using default email
5. Setup one account using exchange and synced mail, calendar and contacts using Enhanced Email
6. After the first day I started getting duplicates in the calendar and contacts.
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
duplicate appointments and contacts
The duplicating calendar and contacts problem was driving me crazy as well. It just seemed to keep getting worse with more and more duplicates as time went by.
I could remove the duplicates by removing my Exchange account and then re-adding it back in, but the duplicates would show up again hours later.
I removed/added my exchange account a bunch of times, and each time the duplicates came back... except this last time.
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
Martek said:
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
Click to expand...
Click to collapse
I will try that and see what happens over a few days.
Workaround: Google Calendar sync option
I had the same issue on my Galaxy S2 Skyrocket. I removed my Exchange Server account -> Synced calendar -> Made sure the Exchange entries were gone from Calendar -> Install Google Calendar Sync in your PC that has the exchange server and do the 1-way sync option from Exchange to Google -> Resync Google Calendar on phone -> Add Exchange Server account on phone.
This is a roundabout method to remove duplicate entries but it works great for me and should do so for you as well. There is a one-time setup of Google Calendar sync on your PC and that's about it.
cybersailor said:
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
....
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
Click to expand...
Click to collapse
Can you please point me to the difference in setting up via default email client vs setting it up using Enhanced Email?
My Father-in-law has his gmail account and a Microsoft Exchange ActiveSync account (for work) syncing on his GS3 and is getting duplicate events from the Microsoft Exchange ActiveSync account. I'm trying to help him remove those duplicate entries. Apparently his IT guy at work setup the ActiveSync account and he didn't know how to set it up, so I couldn't remove and add it back.
I'm just not sure how I should tell him to set it up differently this time. Note: I saw the item to remove the check mark for backing up items. Did that work for you as well?
Solution I found that works for my HTC Android
opened my Droid's Calendar,
then touched Menu button,
then "More",
then unchecked the box next to Calendar,
and checked only the calendar I want to sync and show (Exchange)
waited for everything to clear itself out.
done / fixed.
Why I don't have Exchange on my droid?! I have the same problem: duplicate calendar entries. I simply use S2 (Jelly bean) and my default gmail account and its calendar! nothing more. but there are many duplicates. I can't see exchange in my calendar list

Exchange contact sync by contact group or category

Hi there,
I have an exchange account which I am synching to my Nexus, including calendar, tasks, emails and contacts. For calendar, tasks and email I am using touchdown which works just perfect. My problem is the contacts sync.
I am still using the stock exchange client to sync my contacts, however I would love to sync only a specific group of contacts. Of course I can just sync all and the not display the groups I don't want, but they are still there and are annoying in som cases. I am not using touchdown for this, because touchdown doesn't sync birthdays to the contacts app.
I tried moxier and roadsync. Both don't seem to solve my problem. I would be greatful if anyone had a suggestion for another app, a setting or whatever to solve my problem.
Thanks
hmm... almost a hundread views, but no reply. So I guess I am asking for something that doesn't exist.

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