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As many, many other users of the galaxy nexus have reported, I am having some miserable signal problems. Obviously, CDMA nexus here.
I wish the issue was only that the signal on my phone is bad, but unfortunately it extends beyond that: my entire signal is lost at times. Usually it's intermittent and will happen 4 or 5 times a day for only 30 seconds at most at a time, but sometime (Usually late at night), it will lose its signal for even an hour or two, and I'll watch the battery plummet from as high as 54% to 0 as it searches for a signal the whole time.
I realize this is nothing new for some, but I almost feel like the problem went away for the whole world except for me, due to the low volume of threads related to the issue at all on the boards here. At least, recent ones.
What are my options? I don't really like the idea of trading in my nexus for a refurbished phone. Is 4.03 supposed to solve this problem? I had also read that rooting and flashing radios doesn't make much of a difference. To those of you with the CDMA nexus, what have you done to alleviate this problem? Or are you waiting patiently for an update?
Thank you in advance.
If bought new then return as faulty. Easiest solution.
sent from my Nexus Prime using XDA app
Daramue said:
I realize this is nothing new for some, but I almost feel like the problem went away for the whole world except for me, due to the low volume of threads related to the issue at all on the boards here. At least, recent ones.
Click to expand...
Click to collapse
The problem didn't go away. Most people had to make the decision to either live with it or trade it in on a RAZR or Rezound.
Daramue said:
What are my options?
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Click to collapse
You could:
1. Trade it in for another GNex, on the "hopes" that yours is defective.
2. Trade it in for something else.
3. Live with it & wait it out on the hopes that someday Verizon will ship updated radios that will help. Current rumors say that could still be a couple of months away...
I am on the option 3 plan.
The leaked 4.0.3 radios have had limited & mixed results. For those who they do help, they don't seem to do a whole lot. There are a couple of people who had really good luck. Pretty much the same story for those of us who got Hardware version 10 phones - Haven't noticed any appreciable difference between it and the 9 I got on opening day.
Good luck!
strongergravity, thank you, that was extremely helpful; I was curious to how my fellow Nexus bretheren were dealing with the issue.
If a potential update can fix the radio, then I too will stick with number 3 as you have. Call me a masochist, but this thing is just too nice to part with.
Thank you very much for the detailed response.
Daramue said:
strongergravity, thank you, that was extremely helpful; I was curious to how my fellow Nexus bretheren were dealing with the issue.
If a potential update can fix the radio, then I too will stick with number 3 as you have. Call me a masochist, but this thing is just too nice to part with.
Thank you very much for the detailed response.
Click to expand...
Click to collapse
I just saw your thread right after I created the exact same one today! I was just wondering what you ended up doing. No one has answered definitively as to whether or not this is happening on all phones. If an exchange will fix it, I would gladly go tomorrow. I know most phones are having trouble with the 3g/4g handoff but that is not the same issue we are having. What do you think!?
Mike
Same problems I've experienced. I'm on my second gnex, same issues.
Also I pulled speed tests next to other Verizon 4g phones (razor,rezound,TB) they all had significantly higher speeds than mine . I did multiple tests around our site, they had at least twice the speed as mine.
The razr pulled three times my speed most the time. 30+mb/s vs 10
The thunderbolt was around twice as fast downloads but uploads were even.
And the rezound was double on both uploads and downloads
I used the speed test app and speakeasy online.
Sent from my Galaxy Nexus using Tapatalk
Another comparison I did was turning on airplane mode on and off on all phones simultaneously. And switching 3g only on/off. To see which phones would latch on to 4g first.
Again the gnex was the slowest.
I really wish we received an update to fix this I love this phone!
Sent from my Galaxy Nexus using Tapatalk
I posted this earlier on another thread hoping it will get more views here.
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem
I will be going to verizon tomorrow to "try" and get a new 4g sim card and see if that helps somewhat.
that1techguy said:
I posted this earlier on another thread hoping it will get more views here.
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem
I will be going to verizon tomorrow to "try" and get a new 4g sim card and see if that helps somewhat.
Click to expand...
Click to collapse
I just went to the store and swapped out my 4g sim card... I dropped two calls on the way home from the store so I'm not sure it helped at all. Hopefully it didn't make it worse though!
I also checked my speeds and service against some other phones in the store and the Droid Razr destroyed my nexus and some other stock nexus that were there usually 12mpbs vs my 8 and 1mbps upload vs their 3.
Well I got my issues fixed today I was on tech support for an hour and he suggested to go to a store and get the sim card replaced. And that solved all my issues
Another problem I had was when using the headset for calling the person on the other line would here themselves. This has also gone away, I am so relieved I love this phone and did not want to abandone it.
Well, I did a bit of a test.
I kept my phone on 3g the whole day: Signal did not drop even for a single MOMENT in the entire day. Sure, there are times where it was bad, but my connection never entirely dropped. This leads me to believe that the problem lies with transitioning between 3g and 4g, or perhaps is just entirely related to 4g.
With the LTE network, I will have anywhere between 3% - 50% time with "no signal." It's extremely annoying and I'll always watch as my battery tanks extremely fast.
Maybe it's worth replacing the SIM card or at least, pulling it and putting it back in. Posting this here for others that are troubleshooting this same problem. I'll report back.
As of now I'm on my 4th Gnexus and once again I'm being plagued with the same issue I have since my first one back on launch day. Loss of voice during a call, high pitch noises, (think scratching on a chalk board) loss of sound on all key press as well as numbers when dialing.
I have called about this issue. First time around Verizon said take it back get a new one. So I did that and so on happened 2 more times same issue same results. Now on my 4th one its starting again. So verizon said it was Samsung and Samsung said Verizon.
So I was hoping for some input on what direction I should go now.
Sent from my Galaxy Nexus using XDA
After so many replacements, I can only imagine that this is happening because of your location?
Sent from my GT-P7510 using xda premium
My wife has the same phone and she has not had any of these issues. On the other had she doesn't use her phone as much as I do! I'm pretty much on mine all day and she maybe looks at it once a day.
Sent from my Galaxy Nexus using XDA
srh21 said:
My wife has the same phone and she has not had any of these issues. On the other had she doesn't use her phone as much as I do! I'm pretty much on mine all day and she maybe looks at it once a day.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
srh21 said:
As of now I'm on my 4th Gnexus and once again I'm being plagued with the same issue I have since my first one back on launch day. Loss of voice during a call, high pitch noises, (think scratching on a chalk board) loss of sound on all key press as well as numbers when dialing.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
when you said high pitch noises, do you mean that during a call you can hear a buzzing sort of noise when people speak? I get that on my nexus too, it's slightly irritating but I'll live with it, better than spending time to unroot it, go back to stock and then waste a whole week in the service centre.
akira02rex said:
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
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Click to collapse
It's obviously not user error.. If you read a bit you'd see there is a very lengthy thread about this very issue.. It's called microphone cutting out during call or something like that.. You can replace your phone as much as you want, it's not going to change it. the cause is unknown but I believe they have at least determined it not to be hardware..
Sent from my Galaxy Nexus using XDA App
Powell730 said:
It's obviously not user error.. If you read a bit you'd see there is a very lengthy thread about this very issue.. It's called microphone cutting out during call or something like that.. You can replace your phone as much as you want, it's not going to change it. the cause is unknown but I believe they have at least determined it not to be hardware..
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
That is correct. Audio outbound gets garbled and then lost completely. This is the worst bug of this phone. I can't count how many phone calls where I'd have to hang up and redial because the other person couldn't hear me anymore.
Sent from my Galaxy Nexus using Tapatalk
I'd blame the carrier, as i'm on Orange UK, and I use T-Mobile UK as well, and call quality both ends, is excellent
Your wife may not have the issue but are y'all talking on the same tower when the issue arises? I'm on Verizon as well and never had this problem. That said, I don't talk a lot, maybe 400 minutes a month - mostly to my boss that has an iPhone so half the time I can't hear crap anyway due to that fact.
I will say, as a recent T-Mobile transplant that has used Verizon off and on for several years with work phones, Verizon doesn't seem to have the same call quality in general terms. Maybe it's just my ear, but even back in the day I owned some Motorola claim shells that sounded pretty muddy.
Have you tried to replicate the problem on a completely stock phone with no 3rd party apps? I wonder if there's a conflict somewhere.
akira02rex said:
This is an obvious case of user-error. The odds of getting a defunct phone that many times in a row is about like winning the lottery, literally.
Click to expand...
Click to collapse
Not sure how it could be user error as well. This isn't my first phone.
srh21 said:
Not sure how it could be user error as well. This isn't my first phone.
Click to expand...
Click to collapse
KWKSLVR said:
Your wife may not have the issue but are y'all talking on the same tower when the issue arises? I'm on Verizon as well and never had this problem. That said, I don't talk a lot, maybe 400 minutes a month - mostly to my boss that has an iPhone so half the time I can't hear crap anyway due to that fact.
I will say, as a recent T-Mobile transplant that has used Verizon off and on for several years with work phones, Verizon doesn't seem to have the same call quality in general terms. Maybe it's just my ear, but even back in the day I owned some Motorola claim shells that sounded pretty muddy.
Have you tried to replicate the problem on a completely stock phone with no 3rd party apps? I wonder if there's a conflict somewhere.
Click to expand...
Click to collapse
I pretty much tried everything. New sim cards, using it with nothing installed (stock) I'm super bummed I been waiting on a nexus device to hit Verizon for a while now. I'm not sure how much longer I'm going to put up with this.
What about rolling back onto 3G? Are you on the fringe of LTE connectivity at all?
I know a lot of people talk about call quality. Frankly, I haven't experienced any issues and no one has told me that it sounds like crap (and believe me, I have friends that would mention it, we're a HARSH bunch). I don't doubt they exist, and you certainly don't sound like 3/4ths of XDA that are overly dramatic whiners. Out of curiosity, roughly how many minutes a month do you talk? Any chance that it's just an issue where, well you know, the more you do something the more opportunity to experience something that goes wrong? I used to talk a ton for work, like 3000+ minutes a month. I had a lot more dropped calls then than now, know what I mean?
You know what I'd do, which Verizon would HATE but, hey, you are the customer. I'd take you and your wife's phone into Verizon, and have them flip the numbers around. Keep EVERYTHING else about the phones the same. Her apps stay, your apps stay, just swap the numbers around and try her phone with your regular use for maybe 3 or 4 days. If you can replicate the problem while she doesn't experience the issue at all on your phone, then you can probably narrow it down to either the tower your on, or maybe the phone really is just buggy after you've been on it for a while.
Every so often I'll have a long conversation and a call gets dropped, but I've never not been able to hear someone or them not be able to hear me. Like, they're the typical issues that you could assign to either being a tower pass off problem or the nature of LTE long before the phone (on either my end or the other person's end). But, like I said, that's a rare occurrence for me.
What version of ICS are you running? I had this same problem, specifically and most frequently the one where the audio cuts out of a call, sometimes it'd do it and force me to re-call my girlfriend as many as 3 or 4 times in an hour.
What fixed it was flashing ICS 4.0.4 released from Google themselves (if I waited for Verizon to do it I'd probably be single by now). This fixed it for me immediately right out of the gate. I've had the other issues you spoke of every so often but the audio cut out was constant. This fixed everything. Been running for a while without problems (month or so maybe?).
Eh...you didn't flash it straight from Google. At best, you flashed it straight from the Verizon/Google ota server the test ota is on
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
lblacklol said:
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
Click to expand...
Click to collapse
From here?
http://android.clients.google.com/p....signed-mysid-IMM30B-from-ICL53F.659e0a8f.zip
try a different SIM/Network. you'd be suprised
IINexusII said:
try a different SIM/Network. you'd be suprised
Click to expand...
Click to collapse
What network do you suppose he would try?
Sounds like the phone is doing you a favor. If I had to talk to my girlfriend for an hour a day I'd want my phone to kill itself.
lblacklol said:
I stand corrected, this is what I get when trying to post while on hold at work. Not straight from Google, leaked 4.0.4. Originally found it elsewhere linked to a google domain site, but it's best served up here.
http://forum.xda-developers.com/showthread.php?t=1481044
Give that a shot for now, fixed my woes anyway.
Click to expand...
Click to collapse
Did not fix the microphone going out issue for me :-( I just flashed the 4.0.4 leak on Tuesday hoping it would alleviate this problem, but I had the mic go out about 15 mins into a call last night. Same story as with stock, had to hang up and re-dial to continue the conversation.
I currently have an HTC One Max that I will be returning after basically leasing it for a year from Sprint *sigh*. I am interested in picking up the Note 4, and am curious to what issues anyone that currently owns one is having. I have seen reports of GPS issues and dropped calls, so can anyone confirm this or mention any other problems that they may be experiencing. Also interested in the overall experience with the phone, besides few developers. Any input would be appreciated as it will either be this phone or the m9, but I would like to keep a larger screen .
Thanks in advance
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Yea I know. Something I thought about before getting it. That's one thing I'll miss a lot coming from my s4.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
I was reading the dropped calls and GPS issues on Sprint's forums for the phone, but that's why I figured the best place to find out would be here . Thank you for the info.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
This is the same with my One Max, which I haven't ran into to many scenarios where its been an issue. Would be nice if Sprint were to fix the problem with voice and data that they created. I have read articles about them rolling out a volte solution in the near future, but I am not holding my breathe.
I've had mine for a week or so now and I've run into several situations where people say they've tried to call me but my phone never rang nor did it notify me that I'd missed a call. Still working on trying to figure out if it's the phone or Sprint or something wonky with the rom I've been running.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
jimmbomb said:
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
Click to expand...
Click to collapse
No it will not work as I just tried it, so hopefully Sprint fixes this issue sooner or later.
I have the Verizon XL and I'm having some issues with others not being able to hear me during calls. I'm not connected to WiFi calling, have good reception and it doesn't happen all the time. During the call it's as if I'm putting them on mute. I hear them fine, but they can't hear me. Doesn't matter if it's Bluetooth or not and there's no set time-frame for when it happens. Anyone else having this issue?
Sent from my Pixel XL using Tapatalk
People tell me that I sound very quiet, or muffled, during calls on my XL.
I've read elsewhere about there being a microphone problem.
Has anyone else had this?
Do you have a case on your phone?
TechBSwift said:
Do you have a case on your phone?
Click to expand...
Click to collapse
No case.
Sent from my Pixel XL using Tapatalk
I am having the exact issue you describe. I reset the device. Same issue. Now trying it in safe mode. No answer yet.
So I finally got my phone after waiting on back order since November and I'm having the same problem with mid conversation the person on the other end can't hear me but I can hear them. I've had the phone for 2 days and it's happened maybe 4 times. Tech guy at V had me do a factory reset and he switched me off the HD network but I don't think that is going to solve the problem. I have 12 days left to return the phone for something else or get back on the waiting list probably tool March at least if not June. What do you all end up doing with them did you exchange? Have you had issues since with new phone? Google really needs to come up with a patch.
I have pixel XL, and no issues here, maybe get a replacement? It might be bad manufacturing?
I have to wonder how much of this is signal/network related . Really curious what the breakdown of user base is and how the modems are faring across various bands. I haven't had any call quality issues in my area on AT&T with my Google store variant, but this isn't the only call issue thread that I have seen out there, Verizon or otherwise.
Microphone issue. Only way to solve the problem is to send it to warranty and get it exchanged. I had the same issue.
Sent from my Pixel XL using Tapatalk
My wife and I are with Verizon and her S7 is bad about that problem. Occasionally, not often with both my N6 and Pixel but her S7 is horrible.
Sent from my Nexus 6 using XDA-Developers Legacy app
MichaelMcC said:
My wife and I are with Verizon and her S7 is bad about that problem. Occasionally, not often with both my N6 and Pixel but her S7 is horrible.
Sent from my Nexus 6 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have this same problem also with Verizon. With me, though, I have determined the situation is unique to several persons I speak with often. I went to the support tab in the settings and spoke with google. I still have the problem, but it is better. The surprise is they had me remove the verizon app. Apparently neither Verizon nor Google have a clue what to do here.
my verizon pixel xl is doing the same thing. it seems when im on the phone with a caller and i switch out to check something it will mute my voice to the caller. i can hear them but they can't hear me. when i get by to the call screen though they all of a sudden can hear me again. never had this problem with my droid max 2. could leave the call screen go into my notes app and back with no problem..
I have the same issue. Have not found any information on it. I have to hang up and then call back. Not sure if it has to do with HD voice or not.
I'm not sure if I'm the only one with this issue, but here goes. My Razer Phone is extremely slow to make any call that is outgoing - full bars, Wi-Fi calling, etc - it doesn't make any difference. Is there any solution for this, or should I just attribute it to T-Mobile? My Pixel 2 XL did not have any of these issues, and frankly, and it's extremely frustrating when I'm in a hurry to make a call. Any help would be greatly appreciated...
are you using the stock dialer or something like hangouts?
aknotts415 said:
are you using the stock dialer or something like hangouts?
Click to expand...
Click to collapse
The stock dialer
Running mine on 3UK which so far I can't say I've had issue with call quality but as it's Three branded I'd hope not
Grumpycat62 said:
I'm not sure if I'm the only one with this issue, but here goes. My Razer Phone is extremely slow to make any call that is outgoing - full bars, Wi-Fi calling, etc - it doesn't make any difference. Is there any solution for this, or should I just attribute it to T-Mobile? My Pixel 2 XL did not have any of these issues, and frankly, and it's extremely frustrating when I'm in a hurry to make a call. Any help would be greatly appreciated...
Click to expand...
Click to collapse
I'm having the same issue after switching from AT&T. In addition, video calling to other TMobile users doesn't work at all. Tried messing with a bunch of different apn settings and nothing makes a difference.
Combined with the fact that my lte will drop to edge network randomly when other tmobile devices do not, Bluetooth sounds like absolute garbage when calling in my Toyota and contact pictures are all ****ed up on the same vehicles display I am really starting to not care about my 120 hz display anymore. So many little things on this phone that are bad add up to a really rough experience and when combined with a large problem like the apparent network issues on certain carriers make it really hard to keep.
This seems like a terrible time to be in the market for a new phone so I'm gonna hold out for a bit. If I figure out anything with the calls I'll report back here.
Grumpycat62 said:
I'm not sure if I'm the only one with this issue, but here goes. My Razer Phone is extremely slow to make any call that is outgoing - full bars, Wi-Fi calling, etc - it doesn't make any difference. Is there any solution for this, or should I just attribute it to T-Mobile? My Pixel 2 XL did not have any of these issues, and frankly, and it's extremely frustrating when I'm in a hurry to make a call. Any help would be greatly appreciated...
Click to expand...
Click to collapse
Just out of curiosity, why did switch to the razer from the pixel 2?
lessthanzach said:
I'm having the same issue after switching from AT&T. In addition, video calling to other TMobile users doesn't work at all. Tried messing with a bunch of different apn settings and nothing makes a difference.
Combined with the fact that my lte will drop to edge network randomly when other tmobile devices do not, Bluetooth sounds like absolute garbage when calling in my Toyota and contact pictures are all ****ed up on the same vehicles display I am really starting to not care about my 120 hz display anymore. So many little things on this phone that are bad add up to a really rough experience and when combined with a large problem like the apparent network issues on certain carriers make it really hard to keep.
This seems like a terrible time to be in the market for a new phone so I'm gonna hold out for a bit. If I figure out anything with the calls I'll report back here.
Click to expand...
Click to collapse
Good to know I'm not the only one. I'm in the same boat regarding new phones too :crying:. I'll most likely hold out until the Pixel 3 comes out as I have $400 left in Google Play credit, lol.
Heavyweightgd6 said:
Just out of curiosity, why did switch to the razer from the pixel 2?
Click to expand...
Click to collapse
Really wondering that myself right about now... I got two units of which both had really odd displays. I knew they all were plagued with similar issues, but the shift on the two I got was literally unusable.
Interesting. I have not had any issues regarding my call making being delayed, however my first razer phone (before RMA for speaker issue) did have issues when on speaker phone. The party on the other side has a hard time hearing me.