As many, many other users of the galaxy nexus have reported, I am having some miserable signal problems. Obviously, CDMA nexus here.
I wish the issue was only that the signal on my phone is bad, but unfortunately it extends beyond that: my entire signal is lost at times. Usually it's intermittent and will happen 4 or 5 times a day for only 30 seconds at most at a time, but sometime (Usually late at night), it will lose its signal for even an hour or two, and I'll watch the battery plummet from as high as 54% to 0 as it searches for a signal the whole time.
I realize this is nothing new for some, but I almost feel like the problem went away for the whole world except for me, due to the low volume of threads related to the issue at all on the boards here. At least, recent ones.
What are my options? I don't really like the idea of trading in my nexus for a refurbished phone. Is 4.03 supposed to solve this problem? I had also read that rooting and flashing radios doesn't make much of a difference. To those of you with the CDMA nexus, what have you done to alleviate this problem? Or are you waiting patiently for an update?
Thank you in advance.
If bought new then return as faulty. Easiest solution.
sent from my Nexus Prime using XDA app
Daramue said:
I realize this is nothing new for some, but I almost feel like the problem went away for the whole world except for me, due to the low volume of threads related to the issue at all on the boards here. At least, recent ones.
Click to expand...
Click to collapse
The problem didn't go away. Most people had to make the decision to either live with it or trade it in on a RAZR or Rezound.
Daramue said:
What are my options?
Click to expand...
Click to collapse
You could:
1. Trade it in for another GNex, on the "hopes" that yours is defective.
2. Trade it in for something else.
3. Live with it & wait it out on the hopes that someday Verizon will ship updated radios that will help. Current rumors say that could still be a couple of months away...
I am on the option 3 plan.
The leaked 4.0.3 radios have had limited & mixed results. For those who they do help, they don't seem to do a whole lot. There are a couple of people who had really good luck. Pretty much the same story for those of us who got Hardware version 10 phones - Haven't noticed any appreciable difference between it and the 9 I got on opening day.
Good luck!
strongergravity, thank you, that was extremely helpful; I was curious to how my fellow Nexus bretheren were dealing with the issue.
If a potential update can fix the radio, then I too will stick with number 3 as you have. Call me a masochist, but this thing is just too nice to part with.
Thank you very much for the detailed response.
Daramue said:
strongergravity, thank you, that was extremely helpful; I was curious to how my fellow Nexus bretheren were dealing with the issue.
If a potential update can fix the radio, then I too will stick with number 3 as you have. Call me a masochist, but this thing is just too nice to part with.
Thank you very much for the detailed response.
Click to expand...
Click to collapse
I just saw your thread right after I created the exact same one today! I was just wondering what you ended up doing. No one has answered definitively as to whether or not this is happening on all phones. If an exchange will fix it, I would gladly go tomorrow. I know most phones are having trouble with the 3g/4g handoff but that is not the same issue we are having. What do you think!?
Mike
Same problems I've experienced. I'm on my second gnex, same issues.
Also I pulled speed tests next to other Verizon 4g phones (razor,rezound,TB) they all had significantly higher speeds than mine . I did multiple tests around our site, they had at least twice the speed as mine.
The razr pulled three times my speed most the time. 30+mb/s vs 10
The thunderbolt was around twice as fast downloads but uploads were even.
And the rezound was double on both uploads and downloads
I used the speed test app and speakeasy online.
Sent from my Galaxy Nexus using Tapatalk
Another comparison I did was turning on airplane mode on and off on all phones simultaneously. And switching 3g only on/off. To see which phones would latch on to 4g first.
Again the gnex was the slowest.
I really wish we received an update to fix this I love this phone!
Sent from my Galaxy Nexus using Tapatalk
I posted this earlier on another thread hoping it will get more views here.
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem
I will be going to verizon tomorrow to "try" and get a new 4g sim card and see if that helps somewhat.
that1techguy said:
I posted this earlier on another thread hoping it will get more views here.
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem
I will be going to verizon tomorrow to "try" and get a new 4g sim card and see if that helps somewhat.
Click to expand...
Click to collapse
I just went to the store and swapped out my 4g sim card... I dropped two calls on the way home from the store so I'm not sure it helped at all. Hopefully it didn't make it worse though!
I also checked my speeds and service against some other phones in the store and the Droid Razr destroyed my nexus and some other stock nexus that were there usually 12mpbs vs my 8 and 1mbps upload vs their 3.
Well I got my issues fixed today I was on tech support for an hour and he suggested to go to a store and get the sim card replaced. And that solved all my issues
Another problem I had was when using the headset for calling the person on the other line would here themselves. This has also gone away, I am so relieved I love this phone and did not want to abandone it.
Well, I did a bit of a test.
I kept my phone on 3g the whole day: Signal did not drop even for a single MOMENT in the entire day. Sure, there are times where it was bad, but my connection never entirely dropped. This leads me to believe that the problem lies with transitioning between 3g and 4g, or perhaps is just entirely related to 4g.
With the LTE network, I will have anywhere between 3% - 50% time with "no signal." It's extremely annoying and I'll always watch as my battery tanks extremely fast.
Maybe it's worth replacing the SIM card or at least, pulling it and putting it back in. Posting this here for others that are troubleshooting this same problem. I'll report back.
Related
I burned through my extended battery in 2 1/2 hours today, and 4g drops were ridiculous. I finally called tech support, and they told me to exchange for a new one. So, I got my second one, still getting 4g drops. My wifes Thunderbolt (my old phone) holds 4g full strenght in my house all day. I am highly disappointed in this phone. If Rezound gets s-off by January 15, I may be switching. It sucks, because I really like this phone other than the signal.
Also, when I talked to tech support, she said there is an update coming in March, which I also read elsewhere on these forums. Why would they wait until March, seems kind of wierd.
I always read about people complaining about this phone. I have this to say to you:
If you don't like it get another phone.
I'm sure there are plenty or Rezounds out there for you.
Haven't you guys read that the LTE network has been on the fritz?
Sent from my Sensation using Tapatalk
Cool story bro.
Sounds like an issue with the LTE tower near you. My reception has been great. I'm at 14 hours and I still have 19% left...barely had it 24 hours. If you have multiple phones wigging out, there are two possibilities:
1) The User
2) The Network
Let me guess, you restored all of your titanium backups and/or restored from Google Servers?
Here's another thought. Did you get a new 4G Sim card or did they just pop the old one into the new phone? Ta-Da.
Omg so many Verizon-noobs complaining, of course it has bad battery, it's LTE...
By the way i dont believe you in going from 100% to 0% in 2 and a half hours with two different batteries, unless you are dumb and has screen on 100% etc. If, however, you are serious, call Verizon or something.
Actually, half you guys are arrogant assholes. No, I installed everything fresh, my f*%$ing Titanium files wouldn't transfer from old Nexus back to my computer without hanging up. Yes, I have a high-end computer with no issues, yes the samsung drivers are installed, MTP sucks. Yes, I owned a TB since day one and never had 4g reception issues in my house. No, there are not tower issues, I know how to troubleshoot. I get 10mbs down on both this phone and the TB, except the TB doesn't lose its 4g signal. And yes, I got a new SIM card with my new Nexus.
Plus, I work downtown on the 33rd floor, and my TB held a 4g signal most anywhere in my office, even in the ****ter in the middle of the floor. My Nexus, burned through the battery twice in 8 hours and was in 3g half the day. But, I guess it's user error. It's clear as day there are issues with reception, it's just can you tolerate it.
Baguett said:
Omg so many Verizon-noobs complaining, of course it has bad battery, it's LTE...
By the way i dont believe you in going from 100% to 0% in 2 and a half hours with two different batteries, unless you are dumb and has screen on 100% etc. If, however, you are serious, call Verizon or something.
Click to expand...
Click to collapse
No one said I burned through 2 batteries, I said I burned through an extended battery in 2 1/2 hours, screen is on auto, and you are an arrogant prick also. Do you assume everyone is dumb because they have issues with their phone? Also, I have been on 4g since day 1 with the Thunderbolt, I know where f##$ I get 4g and where I don't.
I had a little over 12hrs 36min with minimal usage in an area with known bad signal and had 21% left today, go figure i guess. Granted I only used my phone during my breaks and lunch. Still good for being connected to LTE all day imho. Im happy with the results I've had and I am totally realistic with battery life with an LTE phone, so much so i bought the extra battery+charger. If i happen to be in an area when I know I won't have the option to charge my phone, i swap the battery and have near full charge. It's awesome.
Software issue. Go cry to VZW please.
Yaaaaawn. User err... ogance.
Crazy world, ay?
You guys really are being dicks.
First off, it's clearly not the distance from the 4G tower because the thunderbolt is working just fine.
Second... the guy posts here saying he's had trouble with his second device. And being that an older device is working just fine he's looking for some answers. He's not trying to craptalk the device, but looking to see if anyone else has had the same trouble. That way in can gauge if he should attempt to get a third replacement, or swap out the phone for another device... or maybe someone figured out an issue with a specific ROM or discovered a radio that fixed his issue.
Instead he gets you Trollolols that are being complete dorks by telling him to switch to rezound or cry to VZW.
If you have nothing substantial or beneficial to say to his predicament, why is it so hard to just to stfu and move along?
Take that crap to androidforums.com where it belongs.
To the OP... have you attempted a different radio? Here's an article on it.
http://androidcommunity.com/leaked-...alaxy-nexus-improve-signal-slightly-20111221/
And you can try here to download some.
http://rootzwiki.com/topic/12864-ra...ge__hl__+galaxy++nexus++radios__fromsearch__1
Gall0ws, thanks for the links, and support. I actually flashed the new radios on my last nexus, didn't get much of an improvement. The TB is between 75 - 85 dbm in my house, and the Nexus (including the new one), is typically between 95 - 115. I don't even care about the reading, because when I have 4g, it's fast. It's the drop outs to 3g that suck. Also, going to monitor this device for a few days before I flash the new radios, so I can really say if they made a difference. This just sucks, I was really hoping for an improvement over the Tbolt.
kwkslvr, I will take the screenshot, then punch it in your face. Do you think I am exaggerrating? Do you think I felt like taking all the **** off my phone, reflash everything back to stock and relock it, then waste an hour at Verizon, then reroot and put all my **** back on, I have no time for that. My thunderbolt is the original day one issue by the way, I don't exchange things for no reason. I don't use Titanium for anything other than restoring certain apps that I have that are no longer in market, no data.
fillyo said:
I burned through my extended battery in 2 1/2 hours today, and 4g drops were ridiculous. I finally called tech support, and they told me to exchange for a new one. So, I got my second one, still getting 4g drops. My wifes Thunderbolt (my old phone) holds 4g full strenght in my house all day. I am highly disappointed in this phone. If Rezound gets s-off by January 15, I may be switching. It sucks, because I really like this phone other than the signal.
Also, when I talked to tech support, she said there is an update coming in March, which I also read elsewhere on these forums. Why would they wait until March, seems kind of wierd.
Click to expand...
Click to collapse
I haven't had problems with my GN, but I did find these two articles interesting regarding the whole 4G problems w/ some GN owners. I'm sure it isn't any condolence but...
1.http://www.droid-life.com/2011/12/2...accurate-than-others-there-may-be-no-problem/
2.http://www.droid-life.com/2011/12/2...gnal-indicator-to-better-match-other-devices/
What I find most disturbing is VZW "fix" for this is to just change/ fake what the signal actually is at and they aren't stating if the GN is correct or incorrect?!?! lol
By the way, when I got approval from Tech to exchange my device, she said there was an update coming in March in regards to the signal display issues, seems odd they would wait til March for an update. Just repeating what she said, nothing more.
Here is a speedtest with my signal strength, speeds are fine, and I am reading 101 dbm.
jcoddinc83 said:
I haven't had problems with my GN, but I did find these two articles interesting regarding the whole 4G problems w/ some GN owners. I'm sure it isn't any condolence but...
1.http://www.droid-life.com/2011/12/2...accurate-than-others-there-may-be-no-problem/
2.http://www.droid-life.com/2011/12/2...gnal-indicator-to-better-match-other-devices/
What I find most disturbing is VZW "fix" for this is to just change/ fake what the signal actually is at and they aren't stating if the GN is correct or incorrect?!?! lol
Click to expand...
Click to collapse
The fix might not be simply falsifying any data but perhaps correcting an issue where the software is improperly calculating it. Which of course could lead to a lot of other issues such as excessive power drain because the phone thinks it needs to increase the power to the antenna instead of leaving it alone or reducing it.
For anyone having an issue with their signal, just keep a close eye on the radio threads. As soon as a new one gets leaked, they'll post it up and you can try it out.
And it can take a while, for example, my thunderbolt didn't have a good radio until on that was leaked Fall of this year. There is no rhyme or reason to it. some radios work better for some and not so good for others.
Obviously, if the phone isn't usable for his area, march is a long time to wait for an official update for verizon. But typically this stuff gets leaked out before an official push anyway.
Anywho, JC. Thanks for the links.
No major problems here
I've been running my phone for 2 days here without any significant battery issues; at least none more that I expected based on battery size and playing time. I've ordered the extended battery for insurance, but I fully expect that to do what I need. My only complaint at this point is signal strength vs. other VZ phones I've seen sitting right next to me. I have being disappointed here, am I alone?
Feel free to take a swing, but I don't think it'll fix your GN. I'll be awaiting the screen shot.
The AnandTech article is completely correct. I experienced a similar thing with my iPhone back in the day. This is a GOOGLE phone with as little Verizon interference as possible. Carriers want their users to think that they have GREAT reception everywhere they go. Those numbers are typically fudged, it's nothing new, I promise. As far as 4G drop off to 3G goes, most LTE phones suffer from this. Your T-Bolt is an older device. I'm sure you can't possibly have forgotten the number of LTE-related issues that device was plagued with early on. I remember a buddy of mine returning his because as cool as 4G was, 10% battery drain an hour on LTE while sleeping was just plain unacceptable. The Bionic has had issues. Most likely ALL VZW LTE phones are going to initially have issues the way that LTE and CDMA are basically taped together with very non-sticky painters tape.
I've seen connectivity issues with my MiFi related to specific locations that I'm in (I'm a heavy traveler with work). Any "fix" will be purely for display purposes. The day that release hits will be the day I'll be on XDA trying to research how block the update notification. The GN is currently displaying true and accurate reception strength and I'm sure it's driving Verizon up the friggin wall.
Ok, I'll stop giving everyone a hard time. But really, if the device sucks in your area, I'd return it and wait for a fix. In all seriousness, as you now confirmed from flashing modems, no modem is gonna make THAT big of a difference overall. Constructively, I'd wipe the device, log in with my Google Account, install zero apps, and see what it does. If my battery life sucked, I'd take it to the Verizon store and ask for a new battery. If that battery sucked (like draining dead 3 hours in sleep mode) I'd take the device back and exchange it.
It's not that I'm calling you a liar, it's that typically that kind of behavior is faulty hardware. Having it twice in a row is abnormal. In all fairness, my first iPhone had a bad battery and died in 2 hours (permanently). My second iPhone would overheat and lock up. My third iPhone was "fine" other than the fact that it was an iPhone.
Did it leave a bad taste in my mouth? Yeah, sure, but I still accept the fact that it was a weird chain of events and that the vast majority are perfectly fine. What I'm saying, nicely, is that both your first and your second device are not normal. It's not Google's, Verizon's or Samsung's fault...well, Samsung's for putting together a few bad units, but you know what I mean.
Haven't said 2nd device has bad battery life, just 4g drops. Hoping battery life will be better on this one.
Sent from my HTC Flyer P510e using XDA App
I definitely think something is wrong with battery life. I bought the extended battery and my phone is at 20% in 4 hours with screen brightness at zero and light texting and a lil fb. I feel like the regular battery lasted longer than the extended one I might test that next.
Sent from my Galaxy Nexus using XDA App
I really need some user commentary here as I have tried vigorously looking into my connectivity 'flimsy-ness' lately.
I have a GNex LTE version
this is fast...when it is fast.
However, wifi drops at times. and 4g if the reception is lost and reverts to 3g...it never goes back to 4g even in zones where it obviously exists, needing to be corrected manually.
It is very nerve wrecking. such an expensive phone to have such issues.
My question is, does anyone else have this? (im on 4.0.3)
should i return this and ask for a replacement? maybe this is defected.
Please help out as time is running out for a replacement at verizon
THANK YOU AND HAPPY NEW YEAR
I got hit by the Verizon outages and outside of that, I had some cell data connectivity issues twice. However, I have not had them since the last outage. (Also after changing ROMs both which are 4.0.2)
My father was visiting and got hit by what you describe and fixed it with a power cycle and hasn't said it occurred since.
How often does it occur for you?
To be on the safe side and so you don't miss your window, you may want to exchange.
A lot. The wifi is absolutely terrible. It does not stick. And turning the phone off with having put on the always on thru advance wifi settings it still turns off. I can not and will not risk it. Talked to Verizon made them express mail another gnex. I'd rather take my time and compare then go to the store and chuck this and receive another. One this is for sure. If the other one has the same problem. I will be very very sad. I love this phone (plus I have the unlimited plan..switched with my gf...and MAN Is it nice going over 10gb already)
I hope no one else has this problem. Really curious to know.
Sent from my Galaxy Nexus using xda premium
Seriously, no one offers any opinions??
Sent from my Galaxy Nexus using xda premium
Mine is solid. Holds wifi, holds 4G. The problem you are talking about has been brought up by others. Look around on this forum and you'll see it has talked about. People have had luck swapping out for another and others haven't. Looks like there are simply some out there with issues and you got one. They do not all have this issue. There is an OTA update coming with 4.0.3 soon that MAY help. You might just want to swap it out. If you do, don't leave the store until you know it's working.
Sent from my Galaxy Nexus using xda premium
Same thing happening with my wifi dropping connection all the. Gmail and whatsapp messages are always late, bloody frustrating:-[
Update: just received a new gnex. In the mail. Can confirm within the first three minutes of using it......same problem. Unbelievable
Sent from my Galaxy Nexus using xda premium
I have had the same router for the last 2 years, my nexus S never has had any sort of drops on wifi like this.
This is without a doubt a serious problem. I will be now doing more thorough testings with the 4g reception followed by the 4g dropping to 3g and seeing if it ever reverts.
I pray to god this is a software issue. but to be honest...having had all nexus's (nexii?) i have never had a reception issue or had an update that improved it...so im sort of freaking out now
I'm having this issue as well. It will help if you change the wifi policy to stay on always. Hit menu inside the wifi options.
I had the same issues and returned mine. I hope it gets fixed, because I loved everything else about the phone and want it back, but not at the expense of poor data reception.
on a NEW one that was sent...SAME PROBLEM.
ALREADY HAVE THE ALWAYS ON POLICY.
....this is some scary S*$T!!!!
I have had wifi issues with specific routers. I have 2 Linksys wrt 54g with latest firmware which frequently do not connect despite having a strong signal. I have a router in the micasavrde home automation controller that connects fine, all with wpa2 security. The wifi at work at 2 different sites works fine, but I am not sure what routers are being used. I think this is mainly a software issue with certain routers and may be fixable. Maybe we need a thread documenting people's experience with routers with no issues and routers that have problems .
Sent from my Galaxy Nexus using Tapatalk
Hey guys ever since getting this phone ive been having to keep getting replacements for it and it still havent fixed the various problems that ive had with this phone.
1. microphone will cut out during calls and sound will stop working.
This problem has been resolved from getting a replacement through verizon's warranty program.
After receiving my replacement however, i am now getting the signal drop issue where the only way for the phone to work is putting it in CDMA mode. Ive researched online and found that various other people have been experiencing the same problem with their galaxy nexus. So i go to the store to order another replacement.
After receiving my 3rd replacement, still no luck. This phone is still experiencing the same problem has the last where the signal would randomly keep dropping. So i go back into the store and decide to switch out the sim card for the phone and order another replacement.
The 4th replacement comes in and to still no surprise the signal keeps dropping off. I found that both korean made phones and chinese made phones are experiencing the same problem. Ive changed my SIM card, rooted and unrooted, tried various roms, updated to the unofficial 4.1 jelly bean update and still nothing fixes this damn radio problem.
Im so fed up with this phone but if anyone has any suggestions it would be greatly appreciated as i have no idea how to get a working galaxy nexus and have never experienced a working one still. I would KILL to get a phone that actually keeps a 4g signal ><
This should not be in development.
Oi...
I don't quite understand the purpose of these threads...
For reference, this is the development forum despite the Verizon designation. Releases only here.
Sent from my Galaxy Nexus using Tapatalk 2
dmeadows013 said:
This should not be in development.
Click to expand...
Click to collapse
oops sorry will move my post to general.
Can't find download links for your rom.
oh wait...
There is nothing you can do except to keep getting replacements. No software will fix your issue at this time.
I just received a replacement yesterday as my phone's radios, voice and data would disconnect and only a reboot would fix it. Today I made it through the day without it happening once on my replacement. Still not convinced it is the device though until I go a few days without it happening.
If it happens with this one, I would say it is more of software radio issue and not the physical device and Samsung needs to do something about it.
So, I will see how it goes over the next few days. If this one continues to work, then it could possibly be the device. I My first GNEX though would not keep 4G for more then a minute and jump off, then on, then 3G, then 4G. To me that was the device. My next one would just lose it after a few hours, otherwise it was fine....
Let's hope the 3rd one is a charm.
Try updating the radio and is it possible you live in a area where signal is poor. I haven't had an issue at all with my nexus
Sent from my Galaxy Nexus using xda premium
tbis said:
Try updating the radio and is it possible you live in a area where signal is poor. I haven't had an issue at all with my nexus
Sent from my Galaxy Nexus using xda premium[/QUOT
currenly using the latest from official 4.0.4
tried the many hybrid radios too out there and its still doing this. you must have gotten lucky then, ive been experiencing this ever since i got the phone
Click to expand...
Click to collapse
"like new" replacement improperly tested
Jooining the club.... I had a relatively well functioning gnex until about 2 weeks ago, it did reboot once in a while, but oh well. Then it totally died suddenly. Tried to revive it to save data, but to no avail. So here you come Verizon "like new" replacement..... :fingers-crossed:
Oh no....well sure enough, started to have problems with dropped connectivity data + voice immediately after init.
Previous phone never did it. And it is doing this over a huge urban city.... I was careful in transferring my SIM as well.
there a slew of threads around forums discussing this issue and related (among others see through https://code.google.com/p/android/issues/detail?id=24345"]https://code.google.com/p/android/issues/detail?id=24345
Is is time for class action against Verizon for improper testing procedures and wrongly sending faulty devices as new (which they can pass along to Samsung since ultimately, it is probably Samsung who is playing dumb) ?
deejaycin said:
Hey guys ever since getting this phone ive been having to keep getting replacements for it and it still havent fixed the various problems that ive had with this phone.
1. microphone will cut out during calls and sound will stop working.
This problem has been resolved from getting a replacement through verizon's warranty program.
After receiving my replacement however, i am now getting the signal drop issue where the only way for the phone to work is putting it in CDMA mode. Ive researched online and found that various other people have been experiencing the same problem with their galaxy nexus. So i go to the store to order another replacement.
After receiving my 3rd replacement, still no luck. This phone is still experiencing the same problem has the last where the signal would randomly keep dropping. So i go back into the store and decide to switch out the sim card for the phone and order another replacement.
The 4th replacement comes in and to still no surprise the signal keeps dropping off. I found that both korean made phones and chinese made phones are experiencing the same problem. Ive changed my SIM card, rooted and unrooted, tried various roms, updated to the unofficial 4.1 jelly bean update and still nothing fixes this damn radio problem.
Im so fed up with this phone but if anyone has any suggestions it would be greatly appreciated as i have no idea how to get a working galaxy nexus and have never experienced a working one still. I would KILL to get a phone that actually keeps a 4g signal ><
Click to expand...
Click to collapse
This is the VZW development thread. You'll find better responses /answers to your questions in the proper forum.
XDA Mods please move to proper thread.
Thread moved. Please do not post general threads or questions in the development section. Thank you.
---Jay--- From the GNex
Hey everyone...Yesterday, on my stock, 4.0.4 GNex, I noticed I was getting terrible 3G speeds, and no 4G data whatsoever (even though the 4G signal existed). I thought maybe there was a temporary outage, but no dice...VZW support said there were no issues. Today, the issues still remain, and I have no idea what the problem could be. I took some screen shots, so if anyone could offer some advice, I'd really appreciate it. I'd love to try and resolve this myself instead of bringing it to some of the inept VZW techs at the local store. I'm located in Western NY and there is normally a great 4G signal here.
I can post screenshots once I am allowed since I'm a newbie here.
THANKS!
EDIT: I should add, I've experienced the 4G dropping to 3G for a while, and I know this is an ongoing issue with GNex users, but this is completely different.
rms2219 said:
Hey everyone...Yesterday, on my stock, 4.0.4 GNex, I noticed I was getting terrible 3G speeds, and no 4G data whatsoever (even though the 4G signal existed). I thought maybe there was a temporary outage, but no dice...VZW support said there were no issues. Today, the issues still remain, and I have no idea what the problem could be. I took some screen shots, so if anyone could offer some advice, I'd really appreciate it. I'd love to try and resolve this myself instead of bringing it to some of the inept VZW techs at the local store. I'm located in Western NY and there is normally a great 4G signal here.
I can post screenshots once I am allowed since I'm a newbie here.
THANKS!
Click to expand...
Click to collapse
Another case, same awnser, considering what you said, the device is running the latest official release, and it seems 4g never works at all: return it and get a new one, probably has a bad radio.
If we can get a NYC vzw user as yourself who doesnt have the issues you're describing, i think that would kill it as faulty hardware.
Sent from my i9250
bk201doesntexist said:
...and it seems 4g never works at all: return it and get a new one, probably has a bad radio.
If we can get a NYC vzw user as yourself who doesnt have the issues you're describing, i think that would kill it as faulty hardware.
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Meaning the radio just went bad? I've had this since launch day and never experienced a problem until yesterday. Also, I'm far from NYC, so if anyone in Western NY (Rochester/Buffalo area) has the same issue, let me know please.
Well, you said you have a stock phone and it doesn't sound like yourself have made any changes to cause this. So, what is it that you want to do? Flash the radio firmware? Root the phone and try different ROMs? Go through all this so in the end you take it to the store anyway? If your description of the problem is accurate, then it does sound like you have a hardware issue. Just take it in and deal with the inept VZW techs.
netbuzz said:
Well, you said you have a stock phone and it doesn't sound like yourself have made any changes to cause this. So, what is it that you want to do? Flash the radio firmware? Root the phone and try different ROMs? Go through all this so in the end you take it to the store anyway? If your description of the problem is accurate, then it does sound like you have a hardware issue. Just take it in and deal with the inept VZW techs.
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No I didn't want to do any of the things you listed. I was asking if anyone here could help me diagnose the problem, in other words, see if there's any way to prove it's a hardware issue. I wasn't sure if there were any applications I could get to run diagnostics checks.
rms2219 said:
Meaning the radio just went bad?
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If you never experienced these issues before, yes.
I would eliminate a few things (simcard, check another 4g capable phone, side by side, see if it works fine) first and do some testing.
Sent from my Galaxy Nexus using Tapatalk 2
It ended up being the SIM card. They replaced it, and instantly the 4G worked again.
Galaxy S3 in midtown NYC and I've been having the same issue for the last day and a half....
bk201doesntexist said:
If you never experienced these issues before, yes.
I would eliminate a few things (simcard, check another 4g capable phone, side by side, see if it works fine) first and do some testing.
Sent from my Galaxy Nexus using Tapatalk 2
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I just updated to 4.1 and can't seem to get a network signal on any of the ROMs I have tried. Anyone else had this problem or found or know of a solution?
Thanks.
Rarazuh said:
I just updated to 4.1 and can't seem to get a network signal on any of the ROMs I have tried. Anyone else had this problem or found or know of a solution?
Thanks.
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Was this an OTA uprade? If you did an manual upgrade, you should make a backup before going forward.
Are you sure you used the correct ROM? Cross-flashing between a Toro/Maguro/Toro+ will often have the phone but up but with the radios not working
did you check your apn?
I just bought this phone on Thursday and the bestbuy rep had the same problem on two different phones and had to call the Verizon help desk. She managed to get it working and of course my signal went in and out as soon as I left the parking lot. I went home and immediately rooted and flashed 4.1 and had the same issue. I was on the phone with tech support and they couldn't find the problem.
I then did a quick search online and found that this is a common issue. The problem is that when updating to 4.0.4 the galaxy nexus has a hard time with the 4g connection. It then drops to 3g and then it realizes 4g is available and switches back just to start this never ending cycle. This causes a signal to be held for seconds at a time before dropping completely until it switches to the other.
The temp fix is to disable LTE and run your phone on CDMA full time. This worked for me and I have constant signal everywhere. Eventually I know a patch will arrive so I'm content with 3g for the time being.
What puzzles me is how come this doesn't happen to everyone? Its a big enough issue that I found the solution within 3min of searching for a fix but not big enough for Verizon to be aware of.
Sent from my Galaxy Nexus using xda premium
mclaughlin47 said:
I just bought this phone on Thursday and the bestbuy rep had the same problem on two different phones and had to call the Verizon help desk. She managed to get it working and of course my signal went in and out as soon as I left the parking lot. I went home and immediately rooted and flashed 4.1 and had the same issue. I was on the phone with tech support and they couldn't find the problem.
I then did a quick search online and found that this is a common issue. The problem is that when updating to 4.0.4 the galaxy nexus has a hard time with the 4g connection. It then drops to 3g and then it realizes 4g is available and switches back just to start this never ending cycle. This causes a signal to be held for seconds at a time before dropping completely until it switches to the other.
The temp fix is to disable LTE and run your phone on CDMA full time. This worked for me and I have constant signal everywhere. Eventually I know a patch will arrive so I'm content with 3g for the time being.
What puzzles me is how come this doesn't happen to everyone? Its a big enough issue that I found the solution within 3min of searching for a fix but not big enough for Verizon to be aware of.
Sent from my Galaxy Nexus using xda premium
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I have the same issue. it burns your battery as well by switching back and forth. I used to leave my nexus uncharged at night and the sleep mode would allow it to only lose a a few percentages but now if i leave 4g on with 50 percent battery.. Its almost alway dead when I wake up
Sad to say I have the same experience
The story told by mclaughlin47 is almost exactly what happened with me. Even rooted and running BAMF Paradigm 2.1, I still have the same problem. If anyone knows of a way to fix this, please let us know.
I can't believe Verizon isn't aware of this problem. I actually had better battery life and signal with my Thunderbolt running Vicious ROM. I may just be returning mine if I don't hear of a solution soon.
Thanks for any help, cause this is ridiculous!
I am rooted now, but even on stock ICS I was getting a problem where my radios just die. Requires a reboot to fix. But when I was seeing it, they always looked fine. You don't know they died until you try to use data or make a call.
Do you still have your imei
Sent from my SCH-I535 using Tapatalk 2
I saw the same issue with ics and jb roms. Tried several radios but always dropped data and voice when using 4g. From what I've been reading, it's a hardware defect.
Mine also works great and stays connected all the time when I leave it in cdma mode. Went back to my rezound since 3g mode there at least still let's me use data while talking on the phone. I like showering in as much radiation as I can
tbguy said:
I saw the same issue with ics and jb roms. Tried several radios but always dropped data and voice when using 4g. From what I've been reading, it's a hardware defect.
Mine also works great and stays connected all the time when I leave it in cdma mode. Went back to my rezound since 3g mode there at least still let's me use data while talking on the phone. I like showering in as much radiation as I can
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Reflash the radio and the cdma radio. Samsung and Verizon Wireless both claim that hardware defects are not known issues.
Which hardware revision do you have? (looks on the label on the back should be 11.11, 11.12, or 12.0.)
i have 12.01
will try reflashing the latest radios
tbguy said:
i have 12.01
will try reflashing the latest radios
Click to expand...
Click to collapse
just to check back, did it work?
unknownzero said:
just to check back, did it work?
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Have the same exact issue...just upgraded to a jelly bean Rom and my data drops completely and I barely have a signal, did a super wipe (radio-rom-Gnapps)...and went to my old rom of ICS and I still have the same problem...but for the most part I barely have any type of signal and calls are dropping, called Verizon and they told me something about a switch, and that there is no problem in ur area....I just called last night, I'm gonna call back today...wish there was a solution ...also tried that 3G switch I just read earlier and I still have a poor signal
Any updates? I'm having the same problem
Hi,
I'm having the same issue. I've had my Nexus for about a month now and have had nothing but horrible signal issues, while my old Droid 2 gets fantastic signal.
I'm using the latest Bugless Beast 4.1.1 with the latest radios that were released today.
People have mentioned it being a hardware defect. I'm assuming I should just go back to stock ICS and go into Verizon and exchange it for a different Nexus?
It may very well be a hardware problem, but my thought was a SIM card problem for the reason that rebooting often does not solve the problem for me. I have a passcode on my SIM card, so if my phone doesn't ask me to enter the code then I can assume it doesn't see the card. This often happens when I encounter the loss of data problem and reboot, and I usually have to remove the SIM card and fiddle with it a bit and put it back in and then it reconnects.
So I went to the Verizon store to try and swap my SIM card and they wouldn't give me a new card, saying that it's a known software issue that Samsung has already attempted to fix twice and they are working on another OTA update. I obviously made a ruckus about how I'm paying for service I can't access and I want a different device, blah, blah, blah. Basically he was incredibly unhelpful.
I've been on ICS AOKP and recently switched over the CM10 JB and that's when the problems started for me, but I switched because some type of battery issue (it lasted about 3 hours for a few days) caused my phone to reset itself and erase everything so it seemed like a good time to upgrade. So I may have unique hardware issues going on but according to vzw it is software-based. I'm not sure if this is something that can/will be addressed in a new nightly if that's the case.
PEOPLE, IT'S NOT A HARDWARE PROBLEM! IT'S SIMPLY A RADIO.IMG PROBLEM! A LOT OF PEOPLE WHO IS ON ICS, BUT FLASHED LATEST RADIO ARE SUFFERING FROM THIS!
What you can do is just flash to a older radio image. Not that hard. Will this stop the OTA? Probably, but you can either flash the latest version back or just manually flash it.
Have a good day.
I got mine the first week of Aug at Best Buy. The first one I got had all the problems described above. Radios dropping out and dropping every call I made. I returned it the next day, and the sales guy told me he was 100% sure it wasn't the phone. I asked him to exchange the phone and the card because I couldn't use a phone that couldn't make calls. He did the exchange, and the second phone was actually worse. Most of the time, I could not even make a call. So, the next day I took that one back. They gave me a third one that worked great for a week, then I started getting a no SIM card error message. The phone would reboot and work again for about 3 hours, then repeat error message. I took the card out, wiped down all the contacts with a soft cloth, and I have had no problems since. Great reception, no dropped calls. Great phone. I don't know if it is hardware or software, but I would keep returning the phone until you get one that works!
Once again, what is the point of having a phone that can't make calls.