T-Mobile Razer Phone Outgoing Call Issues - Razer Phone Questions & Answers

I'm not sure if I'm the only one with this issue, but here goes. My Razer Phone is extremely slow to make any call that is outgoing - full bars, Wi-Fi calling, etc - it doesn't make any difference. Is there any solution for this, or should I just attribute it to T-Mobile? My Pixel 2 XL did not have any of these issues, and frankly, and it's extremely frustrating when I'm in a hurry to make a call. Any help would be greatly appreciated...

are you using the stock dialer or something like hangouts?

aknotts415 said:
are you using the stock dialer or something like hangouts?
Click to expand...
Click to collapse
The stock dialer

Running mine on 3UK which so far I can't say I've had issue with call quality but as it's Three branded I'd hope not

Grumpycat62 said:
I'm not sure if I'm the only one with this issue, but here goes. My Razer Phone is extremely slow to make any call that is outgoing - full bars, Wi-Fi calling, etc - it doesn't make any difference. Is there any solution for this, or should I just attribute it to T-Mobile? My Pixel 2 XL did not have any of these issues, and frankly, and it's extremely frustrating when I'm in a hurry to make a call. Any help would be greatly appreciated...
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Click to collapse
I'm having the same issue after switching from AT&T. In addition, video calling to other TMobile users doesn't work at all. Tried messing with a bunch of different apn settings and nothing makes a difference.
Combined with the fact that my lte will drop to edge network randomly when other tmobile devices do not, Bluetooth sounds like absolute garbage when calling in my Toyota and contact pictures are all ****ed up on the same vehicles display I am really starting to not care about my 120 hz display anymore. So many little things on this phone that are bad add up to a really rough experience and when combined with a large problem like the apparent network issues on certain carriers make it really hard to keep.
This seems like a terrible time to be in the market for a new phone so I'm gonna hold out for a bit. If I figure out anything with the calls I'll report back here.

Grumpycat62 said:
I'm not sure if I'm the only one with this issue, but here goes. My Razer Phone is extremely slow to make any call that is outgoing - full bars, Wi-Fi calling, etc - it doesn't make any difference. Is there any solution for this, or should I just attribute it to T-Mobile? My Pixel 2 XL did not have any of these issues, and frankly, and it's extremely frustrating when I'm in a hurry to make a call. Any help would be greatly appreciated...
Click to expand...
Click to collapse
Just out of curiosity, why did switch to the razer from the pixel 2?

lessthanzach said:
I'm having the same issue after switching from AT&T. In addition, video calling to other TMobile users doesn't work at all. Tried messing with a bunch of different apn settings and nothing makes a difference.
Combined with the fact that my lte will drop to edge network randomly when other tmobile devices do not, Bluetooth sounds like absolute garbage when calling in my Toyota and contact pictures are all ****ed up on the same vehicles display I am really starting to not care about my 120 hz display anymore. So many little things on this phone that are bad add up to a really rough experience and when combined with a large problem like the apparent network issues on certain carriers make it really hard to keep.
This seems like a terrible time to be in the market for a new phone so I'm gonna hold out for a bit. If I figure out anything with the calls I'll report back here.
Click to expand...
Click to collapse
Good to know I'm not the only one. I'm in the same boat regarding new phones too :crying:. I'll most likely hold out until the Pixel 3 comes out as I have $400 left in Google Play credit, lol.

Heavyweightgd6 said:
Just out of curiosity, why did switch to the razer from the pixel 2?
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Click to collapse
Really wondering that myself right about now... I got two units of which both had really odd displays. I knew they all were plagued with similar issues, but the shift on the two I got was literally unusable.

Interesting. I have not had any issues regarding my call making being delayed, however my first razer phone (before RMA for speaker issue) did have issues when on speaker phone. The party on the other side has a hard time hearing me.

Related

Picking up a new cell at Verizon today - would you get the Nexus again?

If you had to do it again, would you get the nexus?
I'm definitely going to Verizon - just not sure if I should get the nexus as someone just pointed out two issues I hadn't read up on - one is signal quality issues and one is a speaker mic issue. I'm not sure how pevalent these issues are or if they were with the first batch of this phone.
Any experience you have would be helpful as I've only seen the phone at the store - haven't done much research but would like to switch today as today is the end of my billing cycle.
boe said:
If you had to do it again, would you get the nexus?
I'm definitely going to Verizon - just not sure if I should get the nexus as someone just pointed out two issues I hadn't read up on - one is signal quality issues and one is a speaker mic issue. I'm not sure how pevalent these issues are or if they were with the first batch of this phone.
Any experience you have would be helpful as I've only seen the phone at the store - haven't done much research but would like to switch today as today is the end of my billing cycle.
Click to expand...
Click to collapse
Issues:
Radio (Signal)
Soft Speaker
Weak Vibrate
Accessories (POGO car dock from Samsung)
Even though I have been affected by all of these things I would still purchase the GNex again given my current options. Some signal issues seem to have been patched up with the 4.0.4 update, but I'm of the belief that the radio in the GNex just isn't as good as radios in other phoens (read: Motorola). Some have been able to address the speaker issues with Volume+ and the vibrate issues using LightFlow (custom vibrations and whatnot). The accessory support is going to be something that you'll have to live with because I don't even think God knows that status of Samsung's accessories...
I got my brother/mother the Razr Maxx (BOGO) and when I was going through the phone with them I couldn't believe how disgusted I was by MotoBlur and all of the 'bonus' applications. I would have recommended that they both get the GNex, but they often find themselves in poor 3G areas and I didn't want them to have to deal with signal problems. On top of that the fact that the Razr was BOGO really sealed the deal.
My second choice would probably be the Rezound, but I find Sense almost as bad as MotoBlur, so that isn't saying a whole lot.
Per usual, the dev support of Nexus devices is second to none and this is probably one of the few phones out that is guaranteed(?) to see JB. Other advantages over other devices include a beautiful screen and NFC.
Thanks. I think I might get the nexus - give it a whirl and return it right away if I experience dropped calls or voice quality issues. I had the HTC EVO 3D (3 times replaced and they all sucked for that reason). I ended up getting the ET4G which is a perfect phone - just a horrible speed on Sprint.
I used 4000 minutes last month so call quality is very important to me.
yes buy the gnex
Yes go for the gnexus. Unlocked bootloader is so key.
Remember not all phones are made the same. Some phones do have better chips inside than others. For example, I bought one for me and my wife one launch day. A week later she complained that her signal was consistently weaker than mine. We went back to verizon and got her a replacement phone. Now she has slightly better reception than mine (only noticeable in very weak reception areas when signal cuts in and out).
I don't experience many of the issues with the radio and gps like many have reported. It seems very on par with every other device I've tried. No issues here with call quality (I pretty much always use a wired headset).
I love my G-Nex.
I've never had any issues with signal or dropped calls. The bars showing up are lower, but in line with what the Real Signal app used to show me on my Galaxy 1. YMMV etc, etc, different signal in diff cities, what have you...
Ringer volume is lower than other phones. So what? On my Galaxy 1 if the ringer was all the way up you could hear it the next county over. Too loud. The volume on the G-Nex is where I'd leave it even if it could go louder.
Vibrate is weaker. Again so what, I hated how my old phone practically vibrated it's way across the table, scaring the crap out of me.
No issues with GPS, lock on is fast.
And why would you want anything but ICS? Not that you couldn't root and flash on some other phone, but so much easier and not even really necessary with this phone. I'm unlocked and rooted, but still stock ROM.
gnex
there are apps to increase volume. I think there are also ways to increase vibrate but I haven't looked in to that since it's a non issue for me.
it's an unlocked android... there's ways around almost everything.
I love my Gnex. First one I got dropped 4G signal like every couple of minutes. My new one holds signal just fine so I am thinking it was a bad device.
My wife's Rezound definitely gets a stronger signal in bad coverage areas. My house has bad coverage for any provider but I can make calls just fine with Verizon and my Gnex. I do get a week 3G signal and sometimes pop in and out of 4G. My wife gets a signal that actually keeps 4G throughout my house and her dbm proves her signal is better as well. Still like my Gnex better.
Also, for the post that listed weak vibrate, check out contact vibrate. Lets you make you own vibration patterns to use throughout your system and it is stronger. I was almost going to return the phone just for this issue as I keep it on vibrate all day and couldn't feel it. This app save the phone for me.
boe said:
If you had to do it again, would you get the nexus?
Click to expand...
Click to collapse
I did do it again and at the full $750 (after tax) price after I washed my first one.
So now I've spent an even $1,000 to have the Nexus - and yes it's worth it, provided you spend some time returning phones with inadequate screens until you get a nice one.
Hexxenhammer said:
I love my G-Nex.
Ringer volume is lower than other phones. So what? On my Galaxy 1 if the ringer was all the way up you could hear it the next county over. Too loud. The volume on the G-Nex is where I'd leave it even if it could go louder.
Click to expand...
Click to collapse
Better too loud then too soft. You can always turn the volume below its maximum level, but good luck turning it up beyond that point...
Hexxenhammer said:
Vibrate is weaker. Again so what, I hated how my old phone practically vibrated it's way across the table, scaring the crap out of me.
Click to expand...
Click to collapse
Right now the vibrate is completely useless, so again it would be better if it was too strong.
Just because things work okay for one person doesn't mean they are acceptable for everyone else. Don't get me wrong, I like my GNex, but there are some things that are simply inexcusable...
a
cwoggon said:
Better too loud then too soft. You can always turn the volume below its maximum level, but good luck turning it up beyond that point...
Right now the vibrate is completely useless, so again it would be better if it was too strong.
Just because things work okay for one person doesn't mean they are acceptable for everyone else. Don't get me wrong, I like my GNex, but there are some things that are simply inexcusable...
Click to expand...
Click to collapse
Right... but as mentioned above there are apps you can easily install to both increase volume and increase vibrate...
Hexxenhammer said:
I love my G-Nex.
I've never had any issues with signal or dropped calls. The bars showing up are lower, but in line with what the Real Signal app used to show me on my Galaxy 1. YMMV etc, etc, different signal in diff cities, what have you...
Ringer volume is lower than other phones. So what? On my Galaxy 1 if the ringer was all the way up you could hear it the next county over. Too loud. The volume on the G-Nex is where I'd leave it even if it could go louder.
Vibrate is weaker. Again so what, I hated how my old phone practically vibrated it's way across the table, scaring the crap out of me.
No issues with GPS, lock on is fast.
And why would you want anything but ICS? Not that you couldn't root and flash on some other phone, but so much easier and not even really necessary with this phone. I'm unlocked and rooted, but still stock ROM.
Click to expand...
Click to collapse
I concur.
The only thing I'm noticing on mine, which I crack flashed for about a month with it, is that I'm getting menu bar burn in.
I can wait one more month if Verizon is getting anything better in the next month?
I would definitely get it again. No, it's not perfect, but it is pretty amazing! I resolved that after my Revolution that I would stick with the Nexus line in the future. Unlocked bootloader and amazing dev community outweighs just about anything else.
Give it a try. If you don't like it return it. I would get the Galaxy Nexus again. The HTC Rezound is another good choice. That is if you don't mind all the bloat that comes with it. I hate spending all that money on my smartphone and having to hack it to remove all the garbage they don't want me to remove. HTC is providing a way to unlock the bootloader if that interests you though.
Sent from my Galaxy Nexus using xda premium
So far I like my GN and Verizon -
I'm missing a few features that were on my last two phones -
•Scheduling exchange to go from push to sync only at intervals after hours to reduce battery drain
•Transparency for the top indicators make it much harder to read - e.g. % of battery life remaining (battery indicator pro) or vmail or email icon.
•Not having the number of new emails, text messages, missed calls etc. actually showing up on the icons will be sorely missed.
On the plus side, my speeds are about 4 times faster on 3G and 20 times faster on 4G than my old ET4G.
And I'm not sure if it is the phone or the carrier compression difference but my clients say I sound clearer (using the same BT headset)
I still haven't learned to NOT click on the screen to add new shortcuts
In two weeks I'll know if I suffer some concerns others have posted but so far I'm good.
boe said:
So far I like my GN and Verizon -
I'm missing a few features that were on my last two phones -
•Scheduling exchange to go from push to sync only at intervals after hours to reduce battery drain
•Transparency for the top indicators make it much harder to read - e.g. % of battery life remaining (battery indicator pro) or vmail or email icon.
•Not having the number of new emails, text messages, missed calls etc. actually showing up on the icons will be sorely missed.
On the plus side, my speeds are about 4 times faster on 3G and 20 times faster on 4G than my old ET4G.
And I'm not sure if it is the phone or the carrier compression difference but my clients say I sound clearer (using the same BT headset)
I still haven't learned to NOT click on the screen to add new shortcuts
In two weeks I'll know if I suffer some concerns others have posted but so far I'm good.
Click to expand...
Click to collapse
Welcome aboard! I switched from Sprint a few weeks to a GN and Verizon and I am very pleased. If your phone is good now and your not dropping data then you should be good to go.
The good about being on Verizon, I never have to worry now if I wip out my phone wherever I am and worry if I will be in a 4G area or if 3G will take 10 minutes to load a webpage. Those problems are a thing of the past.
Someone asked me to find a video on Youtube for them. I was finally able to whip out my phone confidently knowing I wont have a problem streaming it!!! Sure enough I was streaming without a hiccup!!!
Strangely, the vibrate on the GSM version is noticeably stronger.
boe said:
•Not having the number of new emails, text messages, missed calls etc. actually showing up on the icons will be sorely missed.
Click to expand...
Click to collapse
You could try ADW Launcher and ADW Notifier. Gmail unread counts don't work since Google took out the API for reading them but you could still get text and call counts on the icons.
Yes I would get it again. Manufacturer skins annoy the hell out of me now. Gnex or iPhone are the only devices I would consider and because I love flexibility and LTE the Nexus is currently the best phone for me.
Sent from my Galaxy Nexus using Tapatalk
GN impressions after 2 weeks.
boe said:
If you had to do it again, would you get the nexus?
I'm definitely going to Verizon - just not sure if I should get the nexus as someone just pointed out two issues I hadn't read up on - one is signal quality issues and one is a speaker mic issue. I'm not sure how pevalent these issues are or if they were with the first batch of this phone.
Any experience you have would be helpful as I've only seen the phone at the store - haven't done much research but would like to switch today as today is the end of my billing cycle.
Click to expand...
Click to collapse
I bought the GN a couple of weeks ago. I was going back and forth between the DN and Razr maxx.
My main concerns were
1) Camera
2) signal strength
3) battery life
Camera is decent. It isn't as bad as people say it is. I was pleasantly surprised. But I should point out that I came from the OG droid so it was a big jump for me.
As far a signal strength goes, this article from Anandtech helped ease my concerns.
anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
Also in my experience, I don't see many bars (usually see 2 bars) compared to other phones but the performance never suffers. I haven't dropped a call and the data speeds are very impressive.
The most disappointing this with my GN is battery life. That sux but is livable if you have 2 batteries.
Cheers,
Ruchir

Not receiving incoming calls. Big problem!!

Having a very strange problem with my S3. I've noticed it at home more than anywhere else but basically what happens is that if someone calls me, the phone doesn't ring on my end but I do get a voicemail notification after they've left a message. Then when I talk to them, they tell me that on their end my phone rang once or twice and then went straight to voicemail. And my phone doesn't show any missed calls so obviously, my phone never detected that there was an incoming call.
BTW, it doesn't happen all the time. Sometimes the calls come in just fine.
I've checked my signal strength and it's always between 3 and 5 bars. I've missed more calls than I can count because of this. Some of them were important calls.
And I don't have any problem making outgoing calls or using the data connection for anything.
Any idea what's going on?
BonesHopkins said:
Having a very strange problem with my S3. I've noticed it at home more than anywhere else but basically what happens is that if someone calls me, the phone doesn't ring on my end but I do get a voicemail notification after they've left a message. Then when I talk to them, they tell me that on their end my phone rang once or twice and then went straight to voicemail. And my phone doesn't show any missed calls so obviously, my phone never detected that there was an incoming call.
BTW, it doesn't happen all the time. Sometimes the calls come in just fine.
I've checked my signal strength and it's always between 3 and 5 bars. I've missed more calls than I can count because of this. Some of them were important calls.
And I don't have any problem making outgoing calls or using the data connection for anything.
Any idea what's going on?
Click to expand...
Click to collapse
Is it just certain contacts? You may have them set to go directly to voicemail by accident. I can't find where the list is in the phone though ahah, I can see how to add them to reject list though.
EDIT: Found it go to dial-pad and hit menu and then call settings and you will see call rejection see if you have anyone in there.
Halmo said:
Is it just certain contacts? You may have them set to go directly to voicemail by accident. I can't find where the list is in the phone though ahah, I can see how to add them to reject list though.
EDIT: Found it go to dial-pad and hit menu and then call settings and you will see call rejection see if you have anyone in there.
Click to expand...
Click to collapse
Nope, has nothing to do with who's calling. Sometimes a call from the same person will come through but ten minutes earlier it didn't.
Ive had similar problems in the past. Turned out the phone signal was going up and down. When it was up, calls came through. And down, well duh. Either way, try a new radio. Maybe it'll hold a signal better. I've heard people complaining about H1, but cant say either way myself. Just a suggestion.
Ends said:
Ive had similar problems in the past. Turned out the phone signal was going up and down. When it was up, calls came through. And down, well duh. Either way, try a new radio. Maybe it'll hold a signal better. I've heard people complaining about H1, but cant say either way myself. Just a suggestion.
Click to expand...
Click to collapse
how can I try a new radio?
BonesHopkins said:
how can I try a new radio?
Click to expand...
Click to collapse
there's a thread in development. some people call em modems, but its the same thing. Choice of 3 i think.
Having the exact same issue is your phone always in lte while this happens?
Sent from my htc_jewel
Andrew149 said:
Having the exact same issue is your phone always in lte while this happens?
Sent from my htc_jewel
Click to expand...
Click to collapse
As far as I can tell.
stay away from LH1 modem it's trash....
BonesHopkins said:
As far as I can tell.
Click to expand...
Click to collapse
Same here
Sent from my htc_jewel
BNaughty said:
stay away from LH1 modem it's trash....
Click to expand...
Click to collapse
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
I have to say that even though on paper the S3 blows the iphone out of the water, for pure functionality without problems, the iphone is definitely way ahead of the S3. I'm pretty much stuck with it for the next two years but I have a feeling that if things stay more or less the same in the cellphone market, I'll probably be switching back to iphones after my contract is up. The S3 is very cool but I've just had way too many problems with it that I never had with my iphone. My iphone just..........worked. With my S3 calls don't come through, I'm constantly having to force stop apps so my battery doesn't drain all the time (and even then, half the time the battery drains like crazy no matter what), the visual voicemail is sketchy as hell and doesn't work right half the time, the data connection even when it shows a strong LTE signal is often very slow and times out a lot, and a bunch of other misc. annoyances that I never had with the iphone. I wouldn't say I'm sorry that I bought the phone because I wanted to try out the latest and greatest but when my friends and coworkers have asked me about it, I've been telling them they'll be better of waiting for the iphone 5. Sorry to vent but overall, after having it for almost two months, I've concluded that I'm very disappointed with this phone. Sure, I can do things with it that I couldn't do with the iphone but f*ck me, at least with the iphone I could do basic sh!t like receive phone calls and check my email without the connection timing out all the time.
BonesHopkins said:
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
I have to say that even though on paper the S3 blows the iphone out of the water, for pure functionality without problems, the iphone is definitely way ahead of the S3. I'm pretty much stuck with it for the next two years but I have a feeling that if things stay more or less the same in the cellphone market, I'll probably be switching back to iphones after my contract is up. The S3 is very cool but I've just had way too many problems with it that I never had with my iphone. My iphone just..........worked. With my S3 calls don't come through, I'm constantly having to force stop apps so my battery doesn't drain all the time (and even then, half the time the battery drains like crazy no matter what), the visual voicemail is sketchy as hell and doesn't work right half the time, the data connection even when it shows a strong LTE signal is often very slow and times out a lot, and a bunch of other misc. annoyances that I never had with the iphone. I wouldn't say I'm sorry that I bought the phone because I wanted to try out the latest and greatest but when my friends and coworkers have asked me about it, I've been telling them they'll be better of waiting for the iphone 5. Sorry to vent but overall, after having it for almost two months, I've concluded that I'm very disappointed with this phone. Sure, I can do things with it that I couldn't do with the iphone but f*ck me, at least with the iphone I could do basic sh!t like receive phone calls and check my email without the connection timing out all the time.
Click to expand...
Click to collapse
All of the issues you listed are not really S3 specific because I have had none of them and have had my phone since release. Apart from the video voicemail which I can't comment on because I have never used.
BonesHopkins said:
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
.
Click to expand...
Click to collapse
I've had my I747 since release in June and not experienced any of these issues. Over the years with Blackberrys and the Galaxies I found most problems result from variances in the network. Signal strength, carrier software and even where the phone is in the house. I dislike much about the iPhone (I do have a 4th gen iPod) and much prefer the openness of the Android OS and NO iTunes. Hope things with S3 get better for you.
Still having the problem. It seems to happen most often when I have LTE enabled. I disabled it using the method mentioned in another thread where you remove the sim then enter a code which takes you to the menu where you can choose what to use.
When I had LTE disabled, it didn't seem to miss as many calls. But when LTE is on, I miss a crapload of calls. I'd leave LTE off but for some reason it keeps re-enabling itself every few days so it's turning into a massive pain in the ass.
Any suggestions?
I have the same issue as you, but I'm on Wind Mobile. This issue happens intermittently anywhere between 1 to 2 days, my phone will stop being able to receive calls. It's very frustrating and Samsung is really no help. After two attempts on trying to "repair" my phone, they have failed each time. The only thing they did was they ran a "RF Test" and everything passed, they said. So they re-flash my phone with the same ROM - again and again.. I told them, "This is my second time sending it in, and you guys are redo'ing the same steps as the first repair. You don't need to be a rocket scientist to know this, but wouldn't you think when you send me back the phone - the issue is still going to be there?!" ... And sure enough, when I got the phone back, I was still unable to receive calls..
So I took matters into my own hands - I flashed it with a older release stock rom and I tested it for 2 weeks, and it was able to receive calls. When I flashed with the earlier release, it also flashed the baseband. Either way, I should not be prevented from using the up to date software! This is a Samsung issue but if you ever tried dealing with them over the phone, it's painful. They said they would send me a REFURB replacement - (believe me, I tried fighting for a brand new phone, since I paid for a brand new phone and this issue came straight out of the box - it's not even my fault to begin with!) it's been 3 weeks and I still don't see any phone replacement nor did I receive any mails from Samsung.
Btw, Galaxy S3 is the phone I have.
If you discover a permanent fix for this issue, please let me know. I've been searching but no luck.
Thanks!
UPDATE: it's been over a month and I still don't see any phone replacement nor did I receive any mails from Samsung. So I called Samsung today after a month and 2 weeks. They said my replacement have been cancelled. First they said it's approved and requested me to send in my receipt for the phone. I had done the the very moment I hung up the phone from when they told me my replacement was approved (that was over a month ago). They want me to sent it in again to Samsung so they can "test". This is just ridiculous and getting out of hand. Does ANYONE have a fix for this????
Other forums are saying this is a wide spread issue...
are u missing imei, or just the problem you descibe... try flashing the latest modem... maybe yell at it while it flashes...
Nope, just having the issue I described... IMEI is exist and is valid.
aftershocks said:
Nope, just having the issue I described... IMEI is exist and is valid.
Click to expand...
Click to collapse
There's some newer modems out you could try but it still sounds like hardware...
Not sent from your phone...
Sorry for the late entry here but I'm also having the issue. aftershocks, and anyone else having this issue, open battery stats - what does your "mobile network signal" bar look like? Mine is mostly tan except for when I make calls, which then it goes green. I also have an HTC One X (AT&T model) and the bar's mostly green on the HOX.
I've flashed back to the original modem (UCLEM) to see if that helps and I'll move forward from there if not. UCDLK3 was the modem I was originally on when I noticed the missed calls. Here's the thread with radios: http://forum.xda-developers.com/showthread.php?t=1831898.

Throwing my phone across the room.. Help

I have had this phone a total of 3 days. I am coming from a iPhone 6 and previously had a Galaxy s4 and 5 before this.
This phone is annoying me. Its sad because its so beautiful and if it functioned normally, we wouldn't have a problem. Sometimes I want to throw this thing across the room.
Someone please help me with these issues. I rely on wifi and wifi calling.
Issue 1: When I am home and connected to wifi and wifi calling, my messages and alerts do not come to me when I leave the phone down for a while and it goes to sleep. I will pick my phone up and suddenly I will get all my text messages and alerts. Wifi sleeping is on NEVER already. My iPhone never had this issue, nor did the previous samsung phones.
Issue 2: When I leave my house, the internet connection does not work all the time. Today I left my house and drove somewhere and needed to use my gps. I had full LTE service, and it was telling me I am not connected. This also happened with my apps that also did not work because it was acting as if I was not connected. Issue was fixed with a phone restart. I do not want to restart my phone everytime I leave wifi.
Issue 3: MMS does not receive or send on wifi. I had this issue with prior galaxy, but I am shocked this still has not been adressed.
I also keep LTE voice OFF because like with other phones that have VOLTE, for some reason it just does not work that well. I am in NYC so its not a reception thing.
Those are my MAIN issues and would like some help with them.
The only other thing apple has samsung beat on is that with headphones connected, the apple blows away the samsung in terms of volume and sound quality. Its sad because I have expensive headphones that I would love to use all the time, so I guess I will have to buy an iPod touch when and if I sell the iPhone
Also the screen is very sensitive. I see myself accidentally opening apps when all I want to do is swipe across my menu screens. Not to mention it keeps telling me that hangouts stopped working, when I have it disabled already!
I am stock btw. Latest version, and battery has been good surprisingly. I do not want to root
Anyway, thanks everyone and please help and address the top two issues
Turning Wifi calling off will help drastically with those issues have you tried it without yet?
NexVision said:
Turning Wifi calling off will help drastically with those issues have you tried it without yet?
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Click to collapse
As I said, I rely on wifi and wifi calling. I live in a basement apartment with zero service. Who would buy a phone that is almost 1000 dollars, and have to turn off services you pay for to make it work the right way? There is no way wifi could be turned off while I am home
ITALIANNYC said:
As I said, I rely on wifi and wifi calling. I live in a basement apartment with zero service. Who would buy a phone that is almost 1000 dollars, and have to turn off services you pay for to make it work the right way? There is no way wifi could be turned off while I am home
Click to expand...
Click to collapse
Try doing a factory wipe, that usually solves issues like that.
Factory reset a brand new phone? Sweet.
Contact your carrier and request a signal booster, no charge to you. Then you can rely on data instead of wifi. Also start a complaint ticket for the phone, after a while they will send you to tmobile store and replace phone. Maybe it's buggy, maybe it's not.
But if you really have to throw it I'll come over and catch it.
Our phones must be total opposites because this is the best Samsung phone I have had, this makes # 4, Captivate, GS2, SG4 and now the S6e.
But you never know, visit the Tmobile store, remember that you have 14 days to be totally satisfied, that means replacement with another NEW phone if necessary.
Pp.
I know your pain. The fact that you're on t-mobile for wifi calling and this garbage device just not cutting it huh. I had almost all flagship samsung phone and this one right here is the most frustrating and expensive one of all. This device out of box is just terrible. Memory management, wifi issues, battery leak, FC left and right is just what I experience. Honestly this phone is making me understand why apple is better. Not because the people are stupid. But because they don't deal with half of the broken process we do here in Android. Yea I agree apple is like 2 years behind android but wtf. Now with Jump on demand I am thinking to make the switch to Apple or continue to toss my phone on the table when upset that the device once again is not responding. But lesson learned. Not jumping on new Android devices on release. This phone is a testament why.
Actually the phone works great right now. Maybe it needed a few days to become normal. Battery life is better then my iPhone 6. The text issue seems to ha e gone away. I still from time to time have the issue of leaving my house from WiFi and the phone acting like it has no connection, which requires a restart. I wonder what is causing that. Overall I'm happy with this device.
I can relate to you on T-Mobile LTE, and the screen. Although the reason the accidental app opening while swiping I think was happening because my hand was touching the side of the edge screen. Hold the phone differently or put a case on it and will notice this issue is decreased or gone completely.
There is still a screen issue with this phone and I've noticed it when typing out a fast message. Touch inputs do not register sometimes. That issue has some what been resolved with the case and my hand not being on the edge, but the issue is still there. My Note 3's screen is so much better in regards to accuracy and sensitivity.
For a $1000 phone, this thing should be close to flawless but it does have quite a few flaws, especially with Touchwiz and crappy lollipop. My main issue with TW is the way it manages memory. I just wanna throw this phone at the wall and stomp on it. I'll be in Chrome, go to reply to a text and make a note in Google keep, or whatever, come back to Chrome and it reloading the page I was just viewing a minute ago. So damn frustrating.
I haven't really been on XDA as much as I have in the past, but what ROMs can we flash for this phone because from the looks of it, the dev forum is a ghost town.
In regards to T-Mobile's crud network, just switch your phone into airplane mode, then off, a lot faster than rebooting the phone. This issue I've noticed only happens with LTE, what I do is just go to network settings and switch to WCDMA ONLY, which turns off LTE and connects to HSPA only, which is more reliable and FASTER in my area. Hope I helped someone out there cause I just typed this all on my S6 Edge.
Don't get me wrong, I love this damn phone and wouldn't trade it for any other phone, but better believe I'm gonna swap it out for the Note 5.
This phone has fantastic hardware and the worst software of any phone I've ever owned. I can make compressed twrp backups in like 10 minutes. The screen is the prettiest I've ever seen. The fingerprint reader is very good. The camera is damned fantastic. The software is a pile of dog ****. Samsung should be ashamed. They should be ashamed because I just bought a heavily discounted Fire Phone and loading CM11 on it because I just can't take this crappy phone any longer. I'll check back in on the next update to see if things have improved. Until then I'll be using a phone that cost around 4.5 times less and will somehow perform better.
Funny thing is I have to reboot it if that problem ever happens. Airplane mode doesn't reset it. Weird
Going to have to disagree politely with the OP on headphone output quality. I too have an iPhone 6 and while yes, it has more volume, they both have enough volume to drive proper headphones and I find the output on the S6 to be extremely clean and more lively than the iPhone 6 output. Check GSMArena's review and notice they say it has the cleanest output of any smartphone they've tested thanks to the onboard Wolfson DAC. To each their own with sound quality, but I find the S6 to be extremely good, especially after the 5.1.1 update.
-Collin-
CollinFX45 said:
Going to have to disagree politely with the OP...
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Nonsense! That sort of behavior is not allowed here!
Yeah nothing wrong with disagreeing. In my opinion it's much lower then the iPhone 6. It went from being fun to listen to music on my vmoda m100s to me wishing I could make it louder on my gs6. Also affected the quality in my car via Bluetooth. Much lower output. I guess every one has their preference

[Q]Earpiece Sound During Voice Calls

During a voice call on cellular or wifi calling doesn't matter which I am on I hear this odd noise that can overpower the conversation at times. Best way to explain it that it sounds like an electrical current in the background and it comes and goes. I have asked several of my friends/colleagues to see if they hear it and so far no one else does. I do have really good hearing so perhaps it's only me and the phone is fine and I just have to deal with it? Perhaps I'm hearing a certain frequency that others cannot hear? Anyways, if anyone has a similar experience please let me know. If it is a hardware defect I'll submit contact Google and get a RMA. If it's my own personal defect I'll just have to deal with it :silly:. Thanks for your responses in advanced!
zetsumeikuro said:
During a voice call on cellular or wifi calling doesn't matter which I am on I hear this odd noise that can overpower the conversation at times. Best way to explain it that it sounds like an electrical current in the background and it comes and goes. I have asked several of my friends/colleagues to see if they hear it and so far no one else does. I do have really good hearing so perhaps it's only me and the phone is fine and I just have to deal with it? Perhaps I'm hearing a certain frequency that others cannot hear? Anyways, if anyone has a similar experience please let me know. If it is a hardware defect I'll submit contact Google and get a RMA. If it's my own personal defect I'll just have to deal with it :silly:. Thanks for your responses in advanced!
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Click to collapse
Google phones usually have this issue... If this is the only problem do not change it, as whatever they are going to send it's going to have the same issue... Google phones have it since Nexus one
NICEGYPT said:
Google phones usually have this issue... If this is the only problem do not change it, as whatever they are going to send it's going to have the same issue... Google phones have it since Nexus one
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Click to collapse
Hmm I see thanks for the info. On my 2 XL there was the distortion/rattle at higher volumes for certain frequencies but was mostly fixed by repositioning the speakers grill but that's a different issue. I don't remember experiencing this on my 6 or 6p and OG Pixel .
I have this issue as well. I didn't have this issue when I used my Pixel 2 XL. I DID RMA mine. I also have a display distortion as well from the notch up.
Is this in general use, or is this while charging?
wtharp2 said:
Is this in general use, or is this while charging?
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Click to collapse
General usage regardless if it's on or off the charger. Nothing downloading in the background etc.
MLIGN said:
I have this issue as well. I didn't have this issue when I used my Pixel 2 XL. I DID RMA mine. I also have a display distortion as well from the notch up.
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Click to collapse
Hopefully it's just a few devices that have this problem. Please update when you get your RMA and let me know if the issues persists. Thanks!
I am getting the same thing. Its like a high frequency ticking - phone earpiece only. Bluetooth is clear and the Pixel buds are clear. I call it objectionable. Coming from OG Pixel XL with no sounds like this.
---------- Post added at 12:33 AM ---------- Previous post was at 12:24 AM ----------
bobbyricha said:
I am getting the same thing. Its like a high frequency ticking - phone earpiece only. Bluetooth is clear and the Pixel buds are clear. I call it objectionable. Coming from OG Pixel XL with no sounds like this.
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Click to collapse
I just noticed - by accident.
I placed another call to test, forgot bluetooth still connected. Put the phone to my ear to check. The ticking sound was at the earpiece on the phone and the audio was at the bluetooth earpiece on the desk. They were separate.
The call was clear on the bluetooth earpiece, but the sound on the phone earpiece was there, alone. It sounds like data noise on the phone earpiece during the call.
---------- Post added at 01:14 AM ---------- Previous post was at 12:33 AM ----------
MLIGN said:
I have this issue as well. I didn't have this issue when I used my Pixel 2 XL. I DID RMA mine. I also have a display distortion as well from the notch up.
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Click to collapse
What is a good path for RMA?
bobbyricha said:
I am getting the same thing. Its like a high frequency ticking - phone earpiece only. Bluetooth is clear and the Pixel buds are clear. I call it objectionable. Coming from OG Pixel XL with no sounds like this.
---------- Post added at 12:33 AM ---------- Previous post was at 12:24 AM ----------
I just noticed - by accident.
I placed another call to test, forgot bluetooth still connected. Put the phone to my ear to check. The ticking sound was at the earpiece on the phone and the audio was at the bluetooth earpiece on the desk. They were separate.
The call was clear on the bluetooth earpiece, but the sound on the phone earpiece was there, alone. It sounds like data noise on the phone earpiece during the call.
---------- Post added at 01:14 AM ---------- Previous post was at 12:33 AM ----------
What is a good path for RMA?
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If it is indeed data noise then it could be a shielding issue and I'm not sure if that could be fixed with a software update. Did you buy your device from Google? If so I'm positive they will RMA for this issue.
zetsumeikuro said:
If it is indeed data noise then it could be a shielding issue and I'm not sure if that could be fixed with a software update. Did you buy your device from Google? If so I'm positive they will RMA for this issue.
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Click to collapse
It was from Google.
bobbyricha said:
It was from Google.
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Click to collapse
They will definitely RMA for the issue. Give them a call and report the issue.
Just wanted to chime in that I had the same issue on my brand new pixel 3. I would recommend that if this bothers you, you not RMA the phone but rather return it for a refund. I do not believe this is a defect isolated to a select few units but rather an electromagnetic interference issue inherent in the design. I had the same issue on my Nexus 4 and it was never fixed. My pixel one does not do this, so I will be keeping it until at least the next model refresh. Still, who knows; please post if an RMA fixes the problem. Also, many people may never notice it. But at this price point, I'm not going to deal with waiting it out. I'm too busy to be a beta tester for a multi-billion-dollar company.
I've only had three calls so far, but I have not had any issues. All three were clear, and there was no background noise at all. I was only using the mobile network, so I don't know if Wi-Fi calling has anything to do with it, but I noticed in settings right after setting the phone up Wi-Fi calling was enabled by default. I turned it off. Maybe check that setting, and change it to see if it makes any difference?
bobbyphoenix said:
I've only had three calls so far, but I have not had any issues. All three were clear, and there was no background noise at all. I was only using the mobile network, so I don't know if Wi-Fi calling has anything to do with it, but I noticed in settings right after setting the phone up Wi-Fi calling was enabled by default. I turned it off. Maybe check that setting, and change it to see if it makes any difference?
Click to expand...
Click to collapse
The issue we are describing happens via WiFi and mobile. It may be related to certain cellular bands or the wifi radio causing interference (I had a Nexus S that exhibited a similar issue on GSM 1900, but not AWS HSPA). I personally tested 2.4 and 5 GHz wifi calling, an AT&T sim, and a T-Mobile SIM using band 4 volte calling and band 2 hspa. All exhibited the noise. More likely, you simply are not noticing the noise, but it is present. If it doesn't bother you, or you can't notice it, enjoy the phone!
Again, if it does bother you, it is unlikely to ever be fixed. Return the phone for a refund while you can.
In preparation for contacting Google for RMA I reset the phone. I did not restore from backup. It was much better, if not gone. I reset again, this time restoring from the earlier Pixel 3 XL backup. Made 2 calls. Its like 10% of what it was last night.
So for me it is varying. Before the resets, the clicking was there and hard to miss. My wife answered my phone and mentioned it, and she doesn't notice those things. Now, with a reset and restored phone, it doesn't seem to be an issue. Makes no sense to me but I'll take it. I love the phone otherwise.
Time to get back on the search for any screen protector that does not suck!
Add me to the list. Getting faint electrical static noises once a call connects. Over cell modem and with wifi calling apps like Signal.
theslug said:
The issue we are describing happens via WiFi and mobile. It may be related to certain cellular bands or the wifi radio causing interference (I had a Nexus S that exhibited a similar issue on GSM 1900, but not AWS HSPA). I personally tested 2.4 and 5 GHz wifi calling, an AT&T sim, and a T-Mobile SIM using band 4 volte calling and band 2 hspa. All exhibited the noise. More likely, you simply are not noticing the noise, but it is present. If it doesn't bother you, or you can't notice it, enjoy the phone!
Again, if it does bother you, it is unlikely to ever be fixed. Return the phone for a refund while you can.
Click to expand...
Click to collapse
Yeah, sadly I don't think it will be fixed or addressed even on this premium flagship. Since with the XL 2 they never did anything to alleviate the speaker buzzing/rattling. The only fix for that was to preposition the grills yourself to reduce it. They granted a RMA for the problem so if the next unit has it and the screen etc is fine I guess it will just be a have to live with it deal.
Another one for the list. I am having the same issue. Mine is a Pixel 3 XL from Google. I think I may RMA it because it definitely is apparent and bothers me. I'm not a hardware engineer but why is this a continuing issue for these devices?
zetsumeikuro said:
During a voice call on cellular or wifi calling doesn't matter which I am on I hear this odd noise that can overpower the conversation at times. Best way to explain it that it sounds like an electrical current in the background and it comes and goes. I have asked several of my friends/colleagues to see if they hear it and so far no one else does. I do have really good hearing so perhaps it's only me and the phone is fine and I just have to deal with it? Perhaps I'm hearing a certain frequency that others cannot hear? Anyways, if anyone has a similar experience please let me know. If it is a hardware defect I'll submit contact Google and get a RMA. If it's my own personal defect I'll just have to deal with it :silly:. Thanks for your responses in advanced!
Click to expand...
Click to collapse
On Pixel 3 here, and it's the same behavior. It's hard to believe Google is having this problem 2 years in a row. Last year they were able to mitigate it somewhat with a patch... I doubt RMA will do anything because all seem to be the same.
For those who RMA'd let us know if the replacement is any better.

call quality issues

So how many of us are having these issues? https://www.androidpolice.com/2018/...lems-with-call-quality-and-connection-issues/
hilla_killa said:
So how many of us are having these issues? https://www.androidpolice.com/2018/...lems-with-call-quality-and-connection-issues/
Click to expand...
Click to collapse
I've noticed my calls cutting in and out pretty regularly but didn't think much of it. Didn't matter if I was on wifi or not.
Sent from my Pixel 3 XL using Tapatalk
I haven't noticed any issues on my phone yet. Also the article says it's pretty widespread, but I haven't really seen any complaints on this forum, and folks here can get pretty nit-picky. So, I don't want to say it isn't a problem for some folks, but I very much question it being widespread as the article suggests.
I've been having the issue since taking up a new contract. I figured it was the new sim. But, yes I've definitely been getting it.
Also, been missing heaps of calls. Just getting voicemails come through
Edit: Turns out im missing heaps of messages too. Just put my sim into my old phone and getting abused for not responding.
We thought it was our carrier, but it does appear to be the phone's fault. I'm glad its getting some attention and will RMA just to be safe. My phone works just fine, but my wife's is TRASH.
I have not experienced any of these issues with my Pixel 3 XL. I have been on AT&T since they were Cellular One.
Im on verizon prepaid and i dont have call quality issues, well kimda usually they disconnect as soon as i answer. Thats my only call issue

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