Sony DualShock 4 not working on Fire TV Stick 4K - Fire TV Q&A, Help & Troubleshooting

I cannot to get the Sony DualShock 4 to work on the Fire TV Stick 4K. The pairing works but the Fire TV won't react to any input on the gamepad. The output from "logcat" repeatedly shows the following line until I disconnect the DualShock 4:
Code:
12-09 13:20:16.959 674 818 W bt_btif : bta_hh_co_data: Error: fd = 179, ready 0, len = 10
There are some reports of similar problems with the Galaxy S7 running on Android 7, which is the version that Amazon has used as base for their Fire OS. However, there seems to be no solution to fix the issue. There is probably not much that I can do except hoping that Amazon will fix the issue with an update. Did someone manage to get the DualShock 4 to work with the Fire TV Stick 4K?
Some additional information after testing DualShock 3 (CECHZC1U), DualShock 4 (CUH-ZCT1E) and DualShock 4 (CUH-ZCT2E): non of these gamepads can be used with the Fire TV Stick 4K.
CECHZC1U: unsupported Bluetooth protocol, root access would be required
CUH-ZCT1E: pairing works, gamepad not working (errors in "logcat" as shown above)
CUH-ZCT2E: pairing works, gampead works fine for about half a minute but starts to lag afterwards
All tested gamepads are working fine on my tablet with Lineage OS 14.1, therefore this is an Amazon issue, not a general Android issue.

Simpson474 said:
I cannot to get the Sony DualShock 4 to work on the Fire TV Stick 4K. The pairing works but the Fire TV won't react to any input on the gamepad. The output from "logcat" repeatedly shows the following line until I disconnect the DualShock 4:
Code:
12-09 13:20:16.959 674 818 W bt_btif : bta_hh_co_data: Error: fd = 179, ready 0, len = 10
There are some reports of similar problems with the Galaxy S7 running on Android 7, which is the version that Amazon has used as base for their Fire OS. However, there seems to be no solution to fix the issue. There is probably not much that I can do except hoping that Amazon will fix the issue with an update. Did someone manage to get the DualShock 4 to work with the Fire TV Stick 4K?
Some additional information after testing DualShock 3 (CECHZC1U), DualShock 4 (CUH-ZCT1E) and DualShock 4 (CUH-ZCT2E): non of these gamepads can be used with the Fire TV Stick 4K.
CECHZC1U: unsupported Bluetooth protocol, root access would be required
CUH-ZCT1E: pairing works, gamepad not working (errors in "logcat" as shown above)
CUH-ZCT2E: pairing works, gampead works fine for about half a minute but starts to lag afterwards
All tested gamepads are working fine on my tablet with Lineage OS 14.1, therefore this is an Amazon issue, not a general Android issue.
Click to expand...
Click to collapse
Did you ever find a solution to this?
I am running a Poco but we have a similar problem. While I have a CUH-ZCT1E, I did actually get to work at some point but can't reproduce lol.

I use an 8Bitdo adapter. Works perfect. You just need an USB OTG-cable or any other way to get USB devices work with your Fire TV Stick.

musabe24 said:
I use an 8Bitdo adapter. Works perfect. You just need an USB OTG-cable or any other way to get USB devices work with your Fire TV Stick.
Click to expand...
Click to collapse
Hi thanks for mentioning that .... can you confirm what device you using and what controller is it fire stick 4k ? and what the latency like is there a delay using gaming emulator like retro or happy chick
thanks so much in advance am waiting your confirm to buy it :angel:

You need the newer ps4 controllers. Both my old ones dont work. New ps4 controller model, for example the limited edition PS4 controller, the clear one works

I've got a CUH-ZCT2E Sony Dual Shock 4 controller and like OP posted it pairs Fire 4k UHD Stick, but it ends there - I can't seem to use it at all, not even initially.
@MrHomebrew How do why know a newer from older PS4 controller? How can I diagnose this in more detail?

Has there been any solution to this?
I've the exact same issue. The Dual Shock 4, bought today(CUH-ZCT2E) will connect and pair successfully to the Fire TV 4k but any input results in no effect and I have to use the remote to navigate.
I've the latest OS updated on the Fire TV 4k unit.
Also, reset PS4 controller prior to pairing, ran PS+Share prior to clicking pair on the fire tv etc. but no luck : (
Have also tried ES File Explorer trick to try and get it to connect, showed the Wireless controller when scanned with BT but could not connect, again reset PS4 controller prior to pairing attempt etc. etc.
If anyone has found a way to connect their PS4/DualShock 4 controller to the Fire TV 4k unit please any help would be greatly appreciated.
EDIT: nevermind I just got tired of unsuccessfully trying numerous suggested solutions.... went ahead and bought an Xbox One controller instead. Works flawlessly on fire tv 4k.

Related

Amazon Fire TV Stick and the PS4 Controller

Has anybody else had any luck pairing a PS4 controller with the Amazon Fire TV Stick? I saw that with the Amazon Fire TV you hold share and power, and you can then pair them. On the Stick everything seems to go about the same, except then it says 'Unable to pair' when you select Wireless Controller.
Hey i'm having the same problem. I don't have the Fire TV but have read something similar to what you said. If you figure out a method plz let me know.
Same here
Having the same issue here. Can't seem to figure it out;
Any updates guys?
khb008 said:
Any updates guys?
Click to expand...
Click to collapse
I tried sideloading Android's settings.apk - and even then it was a no go. Maybe part of their plan of selling it for $20 was counting on some sales of the $40 controller, so they don't want us using other controllers with it anymore.
Ualdayan said:
I tried sideloading Android's settings.apk - and even then it was a no go. Maybe part of their plan of selling it for $20 was counting on some sales of the $40 controller, so they don't want us using other controllers with it anymore.
Click to expand...
Click to collapse
I also tried with the settings apk. My problem was that the controller would not even show up in the Settings.apk Bluetooth menu. On the other hand, it showed up in the Bluetooth controllers options but did not connect.
Other people have had success connecting the Ouya controller thus I think its not that they don't want ANY 3rd party controllers, its just that the Bluetooth driver and/or hardware they're using is different than the Fire TV. Which is really sad because the ONLY reason I bought the Fire TV stick was because I read PS4 controller works out of the box with FireTV.
Same issue for me and I'm really bummed. Any other things to try besides the settings.apk? I have a feeling this is a cut cost hardware issue.
same issue
I have just spoken with amazon and according to them the PS4 controller is not compatible. I too saw an youtube video where someone was able to pair it, if anyone has a solution to this issue please let me know, I really don't want to wait for the playpad pro that is optimazied for amazon since its back ordered
I finally got it to pair, but the performance is pretty terrible, you can see the process here: http://youtu.be/jF3ExA3qzbc (no root required) to keep this from being a 'shameless plug' I'll post the brief instructions, so you can skip the video if you want.
'adb shell' into your fire stick
Get your mac address with this command: settings get secure bluetooth_address
Download and install sixaxisPairToolSetup-0.3.0
Connect your controller via usb to your pc, run the tool, and change the master address to your fire stick's address
Put your dualshock4 in pairing mode and scan for bluetooth controllers with your fire stick
As soon as "wireless controller" shows up on the list DO NOT SELECT IT.
Turn off your controller by holding the (ps) button
Select "wireless controller" on your fire stick
Turn back on the controler
It should now be connected, and it will be greyed out in the list.
if it did not connect try the pairing process again, but this method worked for me on the first try.
[/LIST](the youtube video is more detailed, and has all the links, but with this post and a quick google search, you should be able to find everything you need)
(this is a copy of a redit post I made, but I just put it here, so you can find it as well)
BOBdotEXE said:
I finally got it to pair, but the performance is pretty terrible, you can see the process here: http://youtu.be/jF3ExA3qzbc (no root required) to keep this from being a 'shameless plug' I'll post the brief instructions, so you can skip the video if you want.
'adb shell' into your fire stick
Get your mac address with this command: settings get secure bluetooth_address
Download and install sixaxisPairToolSetup-0.3.0
Connect your controller via usb to your pc, run the tool, and change the master address to your fire stick's address
Put your dualshock4 in pairing mode and scan for bluetooth controllers with your fire stick
As soon as "wireless controller" shows up on the list DO NOT SELECT IT.
Turn off your controller by holding the (ps) button
Select "wireless controller" on your fire stick
Turn back on the controler
It should now be connected, and it will be greyed out in the list.
if it did not connect try the pairing process again, but this method worked for me on the first try.
[/LIST](the youtube video is more detailed, and has all the links, but with this post and a quick google search, you should be able to find everything you need)
(this is a copy of a redit post I made, but I just put it here, so you can find it as well)
Click to expand...
Click to collapse
Can this same process be followed for a PS3 remote?
binary01 said:
Can this same process be followed for a PS3 remote?
Click to expand...
Click to collapse
I don't believe so, the ds4 acts as a generic bluetooth controller,
the ds3/sixaxis dose not.
but feel free to try, I do not have any with me at the time, so I can not check.
have there been any updates to this? the Settings.apk is not working for me, it closes out when I attempt attach a bluetooth controller. I am trying to connect my ps4 controller through bluetooth for a lag free experience. So far after connecting it I get a ton of lag on the controller.
the steps given by BOBdotEXE in this thread worked for me it even works the main amazon screen too its not working for all games but seems ok with the emulators though
MrWolfman said:
the steps given by BOBdotEXE in this thread worked for me it even works the main amazon screen too its not working for all games but seems ok with the emulators though
Click to expand...
Click to collapse
unfortunately according to the link there still is lag when inputting commands (1 month ago), I am hoping someone can find a workaround for the lag issues because games are unplayable through bluetooth using a ps4 controller
rrussell50 said:
unfortunately according to the link there still is lag when inputting commands (1 month ago), I am hoping someone can find a workaround for the lag issues because games are unplayable through bluetooth using a ps4 controller
Click to expand...
Click to collapse
my lag isnt that bad at all tbh, i can play sonic 1 no problems, i can play nintendo emulator no problems, i think the lag may be due to the distance from the stick to the controller, my distance is about 2 metres from the stick maybe just over, if you live in a BIG house with over 5 metre distance then yes there would obviously be lag
If you need an alternative controller I have a thread for that Here - http://forum.xda-developers.com/fire-tv/help/aftv2-best-compatible-apps-accessories-t3269267
I haven't managed to get the ds4 paired via Bluetooth as yet but whilst trying I connected it to a powered usb hub which is connected to the stick which is rooted and has OTG enabled.
It worked immediately wired.
As soon as I pulled the cable though the stick rebooted. But if your desperate, rooted and have an OTG cable you can connect your ds4 to you fire stick.
FYI My old wired xbox 360 (afterglow) didn't work when that was connected.
Hello all. Sorry to bump this ancient thread but its the first google result when looking for help. So i had problems using my ps4 controller on my firetv myself as it appears amazon has cut support for game controllers on firetv. Lucky enough there is an easy fix.
Simply download and install Easy Fire Tools onto a smartphone.
Easy Fire Tools - Apps on Google Play
Install your favorite apps on FireTv and other android devices
play.google.com
Then download and install Bluetooth Pair
Bluetooth Pair - Apps on Google Play
Bluetooth pairing - automated. Simply turn on Bluetooth and connect!
play.google.com
Then just sideload Bluetooth Pair app to firetv and use it to connect to game controller.
This method works to where you dont need to pair the remote every time you want to use with firetv. Simply turn on and it will connect.
Cheers!
I'm having the same issue. Although I do not own a Fire TV, I have read something that sounds similar to what you have described. Please let me know if you come up with a solution.

[Q] XBOX 360 Controller

So, I seem to be the only one not able to get a 360 controller to work with my factory Fire TV. I've tried the MS wireless dongle and wireless controller and a MS wired controller. Neither respond at all. What am I missing here?
bcrosby51 said:
So, I seem to be the only one not able to get a 360 controller to work with my factory Fire TV. I've tried the MS wireless dongle and wireless controller and a MS wired controller. Neither respond at all. What am I missing here?
Click to expand...
Click to collapse
I've tried a wired 360 controller on mine and it works fine (at least when running a fire tv native game).
Does the wired controller work on a PC? What firmware version are you using?
bcrosby51 said:
So, I seem to be the only one not able to get a 360 controller to work with my factory Fire TV. I've tried the MS wireless dongle and wireless controller and a MS wired controller. Neither respond at all. What am I missing here?
Click to expand...
Click to collapse
after buying the microsoft wireless controller you must download and run pc software to a pc to sync the 360 remote to the dongle. once it is synced and working on the pc you can unplug the dongle and plug it into the firetv usb port. as a note, when conected to fire tv the 4 led's on the controler flash in a circle as if not connected but it actually works.
Yep. I've tried syncing it first on my pc. Both the wired and wireless work on my pc....but not the fire tv
bcrosby51 said:
Yep. I've tried syncing it first on my pc. Both the wired and wireless work on my pc....but not the fire tv
Click to expand...
Click to collapse
Does a USB keyboard work on the Fire TV (just to make sure it's not the usb port)? Have you tried rebooting the Fire TV?
I assume it works, I dont have a free keyboard lying around. When I plug the wireless dongle in the light lights up and when I plug the wired controller in it lights up for a second, then the light goes out..and will not come back on.
I ordered one of the cheap 8 buck wireless dongles for the 360 controller. It quickly detected the my controller on my pc and paired up. I moved everything over to the fire tv.. Does anyone else find that the controller is very hit or miss on games? I have 3 games that say they will work with either the fire remote or a gamepad.. Crossy road, Unpossible, and Robotu. Robatu is the only one that actually works once in the game.. When out of games, the xbox controller does fine navigating evertying within the main Amazon interface. Anyone else?
Bumping.. can anyone with an xbox controller confirm / tell me if mine's just not working right- or is it also hit and miss for you on games that support the game controller?
My Xbox 360 controller works with KOTOR and Tales from the Borderlands.
Viperise152 said:
My Xbox 360 controller works with KOTOR and Tales from the Borderlands.
Click to expand...
Click to collapse
The 360 controller is incompatible with KOTOR. It seems to work at first, but the d-pad is non functional which eventually breaks the game. At least you can sort of play it, though; I've had other games be completely unplayable due to the main menu not responding to the 360 controller's input.
Bottom line: The 360 controller is NOT fully compatible with the Fire TV. Amazon claims that it works (and it sort of does) but it's mostly just another example of the half-assed state of the Fire TV OS and software.
George2000 said:
The 360 controller is incompatible with KOTOR. It seems to work at first, but the d-pad is non functional which eventually breaks the game. At least you can sort of play it, though; I've had other games be completely unplayable due to the main menu not responding to the 360 controller's input.
Bottom line: The 360 controller is NOT fully compatible with the Fire TV. Amazon claims that it works (and it sort of does) but it's mostly just another example of the half-assed state of the Fire TV OS and software.
Click to expand...
Click to collapse
Weird I still have not had any issues with mine yet. If it makes a difference I have been using both the XBox 360 console controller and a wired XBox 360 PC model controller.

Can't pair with Microsoft Mobile Mouse 3600 (bluetooth)

With my gen1 firetv or firetv stick, I can't get them to pair with the Microsoft Mobile Mouse 3600 (bluetooth). I have settings.apk loaded and when I click to search for devices, the mouse doesn't appear in the list.
If I turn on the bluetooth on my Nexus 6P, the firetv can see the phone and the phone can see the mouse, so the mouse is working. Do I need root to pair a mouse to firetv?
Could the bluetooth on the mouse be too new (Bluetooth 4.0 / 4.1 Bluetooth Low Energy)? I think the gen1 firetv / stick is still on android 4.2 and maybe that version is too old? I fired up my old Samsung Skyrocket (4.1) and it too can't see the mouse. I think the gen2 firetv is on android 5.x. So I wonder if/when gen1 gets that upgrade, it will help. I now see that the mouse specs asks for Android 4.4.2/5.0. Crap.
Well, I upgrade to 5.0.3 and it still doesn't see the mouse.
I flashed cm11 (4.4) onto my 4.1 skyrocket phone and now that phone can see the mouse. So definitely the mouse is OK and I just need amazon to fix their firmware.
FireTV now on official 5.0.5 and still it can't see the bluetooth mouse. I'm starting to think that bluetooth mice are not supported.
badbob001 said:
FireTV now on official 5.0.5 and still it can't see the bluetooth mouse. I'm starting to think that bluetooth mice are not supported.
Click to expand...
Click to collapse
BT mice are supported, at least some of them are.
My Apple Magic Trackpad (1st gen) pairs with no issue.
My Apple Magic Mouse (1st gen I think - its from 2008) does not pair but is detected, It's my understanding that this issue is related to the Apple hardware.
Those are the only BT mice I have access to, but it is proof that there is some BT Mice support in 5.0.5 (I've paired it to FTV2 and FTV Stick).
However the mouse toggle app works better than a trackpad for me at least.
I posted a similar problem in General (my mistake I would guess.)
The problem for me is only on the Fire Stick but my Fire TV works fine. My next step is to reset the Fire Sticks to factory and see if it helps. I have had the sticks from before Bluetooth was officially supported and long ago I altered lots of things attempting to make a mouse work. Maybe something was left broken.
From the other post:
"I have 2 Fire Sticks. Neither will discover either a Microsoft Arc Touch BT mouse nor a Logitech MX Anywhere Mouse 2 in Bluetooth mode. Fire OS v. 5.2.1.2
Both mice happily pair with my brand new Fire TV (non-stick.) Fire OS 5.2.4.0
Can anyone suggest a fix? Thanks in advance. "

NES (and other) Emulators that work with game controllers

Is there an NES emulator (or preferably a multi-console emulator with NES support) that works well with the Fire TV 2nd Gen and paired Bluetooth gamepads? The gamepads in question are specifically ASUS brand, but they are Android compatible, pair properly to the Fire TV without any additional apps or mods (i.e., no settings.apk needed), and they both work with all gamepad compatible Fire TV apps. Unfortunately, none of the emulators that I've tried appear to receive input from the controller once I start a game. Here are the emulators that I've tried:
Latest Retroarch (both Play Store and directly from Libretro).
NES.emu
Nostalgia.NES
RetroFC
John NES Lite
Has anyone had success with an NES emulator and game controllers? Did you need to change settings? Any insight would be appreciated!
- Dave
I use the Amazon Fire Game Controller and Dualshock 4 with all my emulators.
I use Retroarch with both my rooted Fire TV 2 and rooted Fire Stick, i use 2 x ps3 pads on the Fire Stick (connected with the help of sideloaded SixAxis apk, to which works flawlessly (a little of a bugger to set up as enabling SixAxis knocks the bluetooth connection off but to compensate for this i have the 'enable otg script' auto start at boot and have a 2.4ghz airmouse/keyboard combo remote plugged into my home made powered OTG). Ive actually got 3 ps3 dualshock pads and they all connect at the same time and is a blast with Super Bomberman. Just have to make sure you have them all setup correctly.
As for the Fire TV 2, ive got a 'Rii GP500' android pad connected through bluetooth and if im wanting 2 players on this i have to connect the only other type of controller i have which works, a wired Xbox One pad, ive not got the Wireless adapter to try out no have i got a 360 pad with the wireless adapter to try ( i have read the 360 wireless adapter does work with the Fire TV to use your 360 pad wirelessly). Unfortunatly the ps3 pads refuse to work on the Fire TV 2 no matter what i try (guttered as the ps3 dualshocks are great), i have read that they dowork with Fire TV 1 tho.
Ive also had connected another type of android pad to both Fire TV 2 and Fire Stick, the Ipega 9068, there is quite a few different variations of Ipega bluetooth pads and dont see why they wouldn't work.
As long as you set them up properly in Retroarch i cant see why you would have difficulty.
Saying that when i once tried to plug 2 Xbox one pads in wired, i could not get Retroarch to detect properly, i dont know if it was the case it seen 2 controllers as 1 or not.
My advice would be to setup 1 correctly then save the setup in Retroarch then try adding another, but before commiting to buy see if you can borrow one to try out, or go for any of the compatable ones (if applicable to you) ive tested.
SNES9X Ex+ also working perfectly even with 8Bitdo controllers...

Fire TV Stick and Bluetooth mouse

I have 2 Fire Sticks. Neither will discover either a Microsoft Arc Touch BT mouse nor a Logitech MX Anywhere Mouse 2 in Bluetooth mode. Fire OS v. 5.2.1.2
Both mice happily pair with my brand new Fire TV (non-stick.) Fire OS 5.2.4.0
Can anyone suggest a fix? Thanks in advance.
Or, what Bluetooth mouse has anyone successfully paired a Fire Stick?
Wow, 99 views and no replies. How sad. Maybe I shall try resetting the Fire Stick to factory and see what happens. Or I wonder if this would do better in Q&A? I didn't see that at first.
I have put different files (such a roms) on several friends and family's fire sticks (gen 1 and 2) and this mouse has always paired for me.
https://www.amazon.com/gp/product/B01EFAGMRA/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
An alternative is to use the "Mouse Toggle" app, works really well.
tlyonstlyons said:
I have 2 Fire Sticks. Neither will discover either a Microsoft Arc Touch BT mouse nor a Logitech MX Anywhere Mouse 2 in Bluetooth mode. Fire OS v. 5.2.1.2
Both mice happily pair with my brand new Fire TV (non-stick.) Fire OS 5.2.4.0
Can anyone suggest a fix? Thanks in advance.
Click to expand...
Click to collapse
I bought this bluetooth mouse / keyboard / trackpad from Amazon and it works fine but you will need to also use a mouse toggle app (loads of video tutorials on YT about this) to get full functionality.
I followed this video and it worked for me first time. Interestingly, the cursor popped up on screen before I'd even finished all the steps - no idea why or how, but delighted!
I have an expensive Logitech M720 multi-device bluetooth mouse I just purchased that won't pair with my 2nd generation firestick. Bummer.
timmymacnj said:
I have put different files (such a roms) on several friends and family's fire sticks (gen 1 and 2) and this mouse has always paired for me.
https://www.amazon.com/gp/product/B01EFAGMRA/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
Click to expand...
Click to collapse
I just bought this on your recommendation for my 2nd generation FireTV stick. I deeply regret buying the Logitech M720 bluetooth mouse due to its low, non-adjustable DPI and no FireTV stick support. What was I thinking? What a waste of money.
Thanks for your post.

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