Has anybody been able to get Google Rewards working on their phone (L29)? I have yet to receive a survey since I started using the phone a couple of weeks ago.
As a guy who switches phones often, thats pretty normal. When you do start, you normally get flooded with surveys.
Same thing with my oneplus 6t. Happens with every phone I use.
Related
My friend is planning on buying a used EVO. He's wondering just "how used" it is though. Is there a way to tell when the phone was originally activated, and how many minutes have been used in the lifetime?
The amount of time that a person spent talking on the phone doesn't necessarily give you a good idea of how much it has been used. I don't talk on the phone often - maybe a couple of two or three minute calls here or there. When my boyfriend is out of town (about every other weekend) we talk for a while, but other than that I don't use the phone part of my phone very often. I do abuse the crap out of it though.
Even if someone talked on it constantly, it wouldn't mean problems would occur. My first two Evos were brand new. The charging port broke on the first one within a month. The second one had irreparable software issues that caused me to return it within two weeks. I've had this Evo for almost a year and it was refurbished.
I do know that there are dialer codes that will give you more information, like if it has been refurbished or not. I don't know what the codes are or what information you'll get from them, but it's a place to start. Maybe you can find them through a Google search or something.
Sent from my Evo + MIUI using Tapatalk!
I agree with plainjane on this. I use about 45 minutes per month on my phone. Sometimes I use less than that. However, I am a text and data whore. The first phone I had was brand new because I bought it the morning the Evo was released. Six hours later I was robbed at gunpoint and my phone was stolen. So I got a replacement. It spent some time as stock and then I rooted it. Phone worked perfectly but I had dropped it a few times. The case was cracked slightly but nothing too visible. Then I cracked the screen. So I got a third one. And this one has been physically treated like a baby but has been flashed to hell with various ROMs and software packages.
##786# gets you revererse logistics support. You can see all info and reset if you want, just saying
##786# will give you the activation date as well as call time history, data useage history, etc.
I tried:
- Facebook -> no effect
- Twitter -> no use, only used for maketing, they don't answer
- Email -> The site (both local and global English) just throws me to the main page, and nothing happens. I get no mail that I submitted my message, I get no message on the website that my message was sent OK. I get nothing. Just throws me to the main page and that's it.
Tried both pages as I said, no effect.
There is also a phone contact, but I doubt I could reach anyone there.
The story:
I could use my phone and was satisfied with it (HOX) for half a year. Then it started dying, and spent the rest in service.
Been using my old Nokia ever since. (What a joke...)
Now I'm really, really fed up. Yes, I waited patiently weeks, months, read the fake/forged repair documents and whatnot...
But it's just useless. There is no effect whatsoever.
Even if they list that they changed the moon or... whatever, they did not. They spit lies in your face, in the form of a huge list on an A4 paper.
So I want to reach someone who could help me.
Story:
- Phone first had difficulties waking up in any weather/heat condition.
- After a while phone could not wake up in cold temperatures at all. (Not outside cold, just below 15C.)
- Then it started having glitching screen, and the lock-up issue did not go away.
- I changed the SIM cards and returned the phone.
Took them weeks to get it fixed, and when I got it back, I could not even turn it back on.
Asked the service that "wtf?!" and he said "you are right"... Just what the hell?
What the f. did the service people doing in there? Like... "well, let's write a lot of things on a list and that will surely fix it!"
So he took the phone back and the phone was in service again.
Fast forward weeks again, the phone is back.
- I didn't want to waste time with contacts transfer (it's an ass. HTC provides no tools, software support is outright ****.)
- So I sat down and I had glitches in the menu when scrolling. As I said I did not use the phone prior, because either I use one phone, or the other phone.
- And after a few minutes of use, when the chip started heating up (tegra), the phone locked up and the screen went off.
tl;dr: the phone been through many repairs and it's A BRICK. A PERFECT PAPER-WEIGHT.
If you are thinking of buying a HTC device: Don't do it man. It sucks.
The software you get is a joke (on PC), it does not help. MyPhoneExplorer is like the only way to KINDA transfer data, but even that fails. I'm a programmer, I spent days on fixing problems regarding this. I don't even know how a normal person could transfer their contact list.
And this is just one problem. As you can see build quality/quality and warranty is the other thing.
My entire county is crying on the local HTC wall that their phones are plagued with problems and no one cares about them. I want A PHONE after I paid so much money.
My 10 doesnt like to receive calls, it seems the problem hasnt been fixed using all the various software procedures (flash, RUU,...). Strange because I get calls sometimes, other times they simply get sent to voicemail. Also checked with carrier, no problems.
Authorized device exchange nearly 2 months ago, and HTC still has not said any word of swapping my device. The service is terrible, they keep telling me they have no further information. HTC placed a hold on my card the same day I authorized it. Long story short, I am not getting any updates, and Im left with a works 50% of the time device, it hasnt been a year even...
Anyone else having a hard time with HTC?
On principle I should never buy HTC again... too bad, i love this phone
I had a lot of trouble with an exchange several months back. I'm not going to go into detail because it was too painful. There's another thread somewhere around in these sections about this subject.
For a long time now I have been in love with my 1+3, but a few months back I noticed that I can barely hear anything in the handset earpiece. This wasn't such a huge problem for me because I mostly use my BT headset so I lived with it. I rely heavily on my phone in day to day work so I was reluctant to submit it to an RMA which would involve several days without a phone. Fast forward a few months and my phone started having random shutdowns and it would remain blocked like that unless I held the power button for extended times (20s+) several times, occasionally the screen backlight would flash. Couldn't even boot into fastboot with vol+power, basically every time I found my phone not responsive I would have to pray that it will turn back on. I tried all the software solutions I could, roll back to stock rom, stock kernel, update radio/modem but the problem still appeared. This was the point where I decided to contact oneplus customer support for an RMA.
It is a disaster, basically you can see why they can sell you cheap phones, well cheaper, they skim on support.
I tried to directly request an RMA and not go through the remote support since I already tried all the flashing they would guide me through but that wasn't an option so I had a remote session scheduled. On the day of the remote session after waiting half an hour without any reaction from them I was already nervous and decided to go on with my day, after another half an hour they contacted me telling me that they are ready. When I told them it wasn't the scheduled time already they came up with the defense that based on their system this is the right time, that did not comfort me at all but at least they agreed to the RMA. (All the scheduling was done in my local time zone, their idea, so it was probably them having no idea about time conversion)
So the phone went into their service, ARVATO, in Czech and spent a weekend and about a day there, there were to reported problems with the phone, one the earpiece, which I imagined is an easily diagnosed and fixed issue and the problem with the random shutdowns that happens occasionally and without me being able to actually find out why it happens. In the support ticket they kept assuring me that they will do a "full inspection" and fix all outstanding issues.
Imagine my surprise when I got a message from DHL that my package will be delivered the next day, I was really surprised as I have received no notifications from 1+ or arvato they just sent the phone back. So I get the phone in hand, nothing seems to be changed so I try to call one of my colleagues at work to test the earpiece...
Surprise surprise, it still doesn't work.
Now I had the phone for about 24h, I haven't met the shutdown issue, YET, but I can guess that they did nothing in the service to try and diagnose the problem if the "full inspection" missed the faulty earpiece.
Checking on the service protocol, what they did to the phone is: Legacy data deleted Functional test conducted Settings set Software update conducted Which pretty much sounds like software only...how nice, right?
When I asked 1+ what happened, why wasn't my phone fixed they gave me a generic response about how sorry they are and that I can send the phone back with another RMA -.-, how nice of them.
At this point I am not sure I wan't anything more to do with 1+, the phones are good but if you can't have a reliable solution for problems, it's pretty much not worth the money you save.
Did you have similar pleasant experiences with 1+ RMA?
dzsonni said:
For a long time now I have been in love with my 1+3, but a few months back I noticed that I can barely hear anything in the handset earpiece. This wasn't such a huge problem for me because I mostly use my BT headset so I lived with it. I rely heavily on my phone in day to day work so I was reluctant to submit it to an RMA which would involve several days without a phone. Fast forward a few months and my phone started having random shutdowns and it would remain blocked like that unless I held the power button for extended times (20s+) several times, occasionally the screen backlight would flash. Couldn't even boot into fastboot with vol+power, basically every time I found my phone not responsive I would have to pray that it will turn back on. I tried all the software solutions I could, roll back to stock rom, stock kernel, update radio/modem but the problem still appeared. This was the point where I decided to contact oneplus customer support for an RMA.
It is a disaster, basically you can see why they can sell you cheap phones, well cheaper, they skim on support.
I tried to directly request an RMA and not go through the remote support since I already tried all the flashing they would guide me through but that wasn't an option so I had a remote session scheduled. On the day of the remote session after waiting half an hour without any reaction from them I was already nervous and decided to go on with my day, after another half an hour they contacted me telling me that they are ready. When I told them it wasn't the scheduled time already they came up with the defense that based on their system this is the right time, that did not comfort me at all but at least they agreed to the RMA. (All the scheduling was done in my local time zone, their idea, so it was probably them having no idea about time conversion)
So the phone went into their service, ARVATO, in Czech and spent a weekend and about a day there, there were to reported problems with the phone, one the earpiece, which I imagined is an easily diagnosed and fixed issue and the problem with the random shutdowns that happens occasionally and without me being able to actually find out why it happens. In the support ticket they kept assuring me that they will do a "full inspection" and fix all outstanding issues.
Imagine my surprise when I got a message from DHL that my package will be delivered the next day, I was really surprised as I have received no notifications from 1+ or arvato they just sent the phone back. So I get the phone in hand, nothing seems to be changed so I try to call one of my colleagues at work to test the earpiece...
Surprise surprise, it still doesn't work.
Now I had the phone for about 24h, I haven't met the shutdown issue, YET, but I can guess that they did nothing in the service to try and diagnose the problem if the "full inspection" missed the faulty earpiece.
Checking on the service protocol, what they did to the phone is: Legacy data deleted Functional test conducted Settings set Software update conducted Which pretty much sounds like software only...how nice, right?
When I asked 1+ what happened, why wasn't my phone fixed they gave me a generic response about how sorry they are and that I can send the phone back with another RMA -.-, how nice of them.
At this point I am not sure I wan't anything more to do with 1+, the phones are good but if you can't have a reliable solution for problems, it's pretty much not worth the money you save.
Did you have similar pleasant experiences with 1+ RMA?
Click to expand...
Click to collapse
Atleast be thankful that you got your phone back, that too in a better condition than when it was sent in.
There was one person here on XDA complaining about his phone being sent to a different country and for about a month atleast, OP was trying to trace the phone. No idea whether he got it back.
Literally sent my 1+3 back today due to earpiece being almost inaudibly quiet.
This doesn't bode well.
My RMA for replacement screen took 6 weeks.
They failed to update the RMA status and their support were incredibly slow.
I did, however, get a perfect working phone back with TGSP
I had to move on to a htc 10. The one plus 3 I bought was used but in absolutely amazing shape. But the ear speaker didn't work and when I tried to make calls I couldnt do it unless I had bt headphones. And when I hung up without bt headphones the phones would freeze and restart. Also the microphone wouldn't work to. I couldn't do a warranty return, so I took it apart and replaced what I could, didn't fix a thing. So I just bought the htc
I had RMA'd my OP3 for the faint earpiece issue. It took a week or two going back and forth for them to issue the RMA. After that, it took about about a week and half for a complete round trip. I was pleasantly surprise they sent to back with a screen protector on and a extra case. I believe it was sent to an Acer service center in Texas.
Support isnt actually bad in my opinion. There are brands such as Motorola / Lenovo who are unreachable regarding RMA and such. Then Samsung who charges €350 just for a screen replacement. I agree that something went wrong and such but this happends everywhere.
My phone just shut off at 19% as I was plugging in the charger. No orange light while plugged in. I've tried multiple cords/charging blocks. Holding the power button does nothing. Guess it's time to move on from HTC and Verizon.
buddahj said:
My phone just shut off at 19% as I was plugging in the charger. No orange light while plugged in. I've tried multiple cords/charging blocks. Holding the power button does nothing. Guess it's time to move on from HTC and Verizon.
Click to expand...
Click to collapse
Just plug it in and leave it plugged in. Something similar happened to me about two weeks ago while streaming over BT at work in freezing temperatures. I just left the phone plugged in for an hour or two and it booted up again just fine.
P.S. : I got myself a Pixel 2XL last week. I'm still using the 10 more as a daily driver for work (I'm in construction and the 10 is solid), but the 2XL is my phone for nights and weekends and I love it! Plus Google will keep their update promises. HTC has not been able to over the last few years even though it was part of what they promoted.
I still have love for HTC though, and I hope they get their act together
xunholyx said:
Just plug it in and leave it plugged in. Something similar happened to me about two weeks ago while streaming over BT at work in freezing temperatures. I just left the phone plugged in for an hour or two and it booted up again just fine.
P.S. : I got myself a Pixel 2XL last week. I'm still using the 10 more as a daily driver for work (I'm in construction and the 10 is solid), but the 2XL is my phone for nights and weekends and I love it! Plus Google will keep their update promises. HTC has not been able to over the last few years even though it was part of what they promoted.
I still have love for HTC though, and I hope they get their act together
Click to expand...
Click to collapse
Looks like it's back from the dead. I was able to finally boot up into download mode. Once there, I booted into the bootloader mode and rebooted into recovery. Then rebooted system and bam...back into my phone. Hopefully it'll last 2 more month lol.
have you identified what was the issue with your phone? What cause it?
I hear ya....just sold my HTC 10, only to have 3 days later to be contacted by the buyer that the charge port is garbage all of the sudden. I contact support, they swear they will contact me in 24-48hrs to work and resolve the issue. 5 days later now...nothing.
I already bought and moved to a OnePlus 5T. Way better phone than any HTC I've owned, or they make now. Seems like for 5ys I've been constantly buying a phone with very marginal design and feature improvements. The 7, 8, 9, One, A9 and 10 also can't forget, the Google Nexus One...the original and why I moved from iPhone like 10yrs ago to Android. Not even going to make an effort with the U11 and saying goodbye. Nothing like HTC Dev Support here on the XDA forum for years.
Guess I have to call them and demand to get my phone fixed so I can resell it again and recoup some money and get on with my life.
Just look at all the HTC phones, as others have been saying, nothing hardly changes every year with each model..until you see it on a web page with photos...now I get it.
https://www.gsmarena.com/htc-phones-45.php
Good luck TS.
RossTeagan said:
have you identified what was the issue with your phone? What cause it?
Click to expand...
Click to collapse
No idea what caused it. I do know that the battery is starting to fail.