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I have a PDA2K and am being driven mad by my inbox getting emptied.
I have my home pc outlook express set on leave a copy of messages on server.
When I receive an email on the imate it goes into my inbox - great
When I look at mail on my home pc - it also goes into my inbox - great
When I next do a send & receive on the imate it removes the email I have received on the pc from the imate inbox
Is this normal?
Can I keep my Imate inbox intact and delete only what I want to?
Apols if this has been covered before - I have searched but am going crazy
TIA
Paul
half the problem is sorted
I discovered that I was not leaving a copy of my messages on my email server because I had 2 outlook express accounts going for the same mail and only one was configured to leave a copy on the server
However I would still like to know if it is possible to keep my Imate inbox intact (& under my control) even when the messages are no longer on my pop3 server
Paul
Email being deleted
Is there not a tick box in Pocket Outlook on your iMate that chooses whether email is deleted on PC? In email account settings or something like that.....Don't have my 2i with me so not entirely sure, but think it right. :?
Still perplexed
Hi Shane
I am using the Pop3 mail but even when I tried Outlook I cannot find any option like this
Are there any other users who have an Inbox that does not de-populate
Thanks
Paul
On Server
what email provider do you use? I'm use gmail, and "leave downloaded email on server" option is on email setting. You should log on on your email account and go to setting, search for "leave downloaded email on server", thick on it. :wink:
Thanks
Yes I have set the server to leave a copy - however after around 3 months they will be deleted when my mailbox gets full. I presume they will then be deleted off my I-mate. What I want is a way to permantantly store them in my Inbox unless I manually delete them.
Paul
It sounds like exactly the same issue I have.
I have one PC where I download my emails to - which deletes off server once downloaded. This is fine.
Though on my XDA2i when I go to the POP3 account in messaging I can see all my emails - but when I attempt a send/receive, it deletes all previous emails from the inbox and donwloads any new if there are any.
It is like it is synchronizing the inboxes of what is on server. This should not be the case - I would expect this behaviour if it was setup to be IMAP , but not POP3.
Thanks
I agree nsm - it behaves differently to other Pop3 accounts - I wonder if there is a way to send the inbox to SD storage and protect it that way.
The whole lot went again today when I set up a pop3 a/c on a new pc at work and forgot to leave a copy of messages on server
The only (in-elegant) way round this I have found is to create a new folder on my Imate called inbox copy and manually copy the important messages over as they arrive.
Surely there must be an easier way
Paul
Me too
Hey,
I am facing the exact same problem as u guys... moment I download the entire mail... Even aster I check the leave a copy on the server checkbox. Is there a way to keep the mails?
In messages/inbox on your Blue Angel, tap accounts and then accounts again.
Tap the Storage tab at the bottom of the screen
make sure that delete items is set to manual. Otherwise the emails are deleted automatically when it sees that they are no longer on the server.
Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account)
It's usually these two that cause this.
have you tried...
setting "receive message headers only" on the handheld? This works fine for me...
rhedgehog - thanks - have made sure items are only deleted manually
quote "Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account) "
Is this setting on the pda
Paul
I've looked around and can't find an answer to this, It might sound stupid and whatnot but I'm new to smart phones. I have my e-mail set up fine on my phone, I use Comcast if that matters. Anyways, I was wondering if there's a way to sync the e-mails from outlook onto the comcast account on my phone. Everytime I sync it just goes straight to the Outlook E-mail which means I have the messages I sent on my phone in my comcast account and the messages from my laptop in the Outlook account.
not sure on bump rules around here, but anyone know of a solution? figured it was okay to bump was 12 hours ;/
Can you describe your setup and how you are using it in a little more detail ?
I am using Outlook ( w/exchange ) and my ISP email account on my phone so I may be able to help if I understand your setup better.
I'm using outlook as my regular e-mail program on my computer. Using it with comcast.
I have it set up perfect on my phone, I made a new account and everything works I can send + receive. There's not necessarily a problem persay, but more or less it's the fact that I send e-mail's on my phone as well as my computer. I have it syncing perfect, but my question was, can I make it so I can send/receive e-mails with the Outlook E-Mail account on my phone? That way I can delete my Comcast account via my phone. Cause right now I have
1. Text Messages
2. Outlook E-mail
3. Comcast
4. MM messages
5. New Account
I don't even have to necessarily use the outlook on my phone, but is there a way I can sync the outlook on my ccomputer with the comcast account on my phone?
Like I was trying to say in my first post, for example; I was sending e-mails on my phone to birdbreeders in search of a bird on my comcast account. I came home and sent a couple on my computer, then I synced my phone. I synced the sent e-mails from my computer into the Outlook E-mail account on my phone, when I want it to the comcast. Now if I want to review the e-mails I sent I have to look at some on the comcast account and some on the Outlook account. It's more or less just a hassle that I'm wondering if any registry edits or 3rd party programs can solve.
Pretty much to some it up, I want to sync my computer with a accountn on my phone not to the Outlook account
(BTW maybe there's a way to set up the outlook account on the phone to use my comcast e-mail, but I don't have t-mobile so when I try to set up the e-mail it doesn't let me). If I flash it to the HTC rom will it allow me to set up the outlook e-mail to any account I want?
One more thing, would I be gaining anything flashing to the HTC rom? I use Cingular and live in the USA if that matters.
As far as I know, Outlook on the phone cannot send or receive emails. It can only 'sync' with Outlook on a computer to send and receive or direct to an exchange server.
The other account you set up (comcast) can send and receive emails from the phone directly using GPRS or Wifi or your computer's Internet connection (via usb or bluetooth)
As such, the two are separate and cannot be combined even though you are basically using both with the same email service.
To use the phone as you describe (everthing under Outlook) you would have to restrict yourself to sending emails via the phone Outlook account only but they would not actually go anywhere until you synced with your computer and did a send on desktop Outlook !
Typically people use Outlook to duplicate there desktop Outlook on ther phone or like me, connect directly to a corporate exchange server via GPRS. Other accounts are setup (like your comcast) for personal email. I use my personal ISP email account on the phone to only preview incoming emails (headers only) before using my laptop to actually get them off the ISP email server. Same with Hotmail on my phone.
Hope this helps.
pchronos said:
As far as I know, Outlook on the phone cannot send or receive emails. It can only 'sync' with Outlook on a computer to send and receive or direct to an exchange server.
The other account you set up (comcast) can send and receive emails from the phone directly using GPRS or Wifi or your computer's Internet connection (via usb or bluetooth)
As such, the two are separate and cannot be combined even though you are basically using both with the same email service.
To use the phone as you describe (everthing under Outlook) you would have to restrict yourself to sending emails via the phone Outlook account only but they would not actually go anywhere until you synced with your computer and did a send on desktop Outlook !
Typically people use Outlook to duplicate there desktop Outlook on ther phone or like me, connect directly to a corporate exchange server via GPRS. Other accounts are setup (like your comcast) for personal email. I use my personal ISP email account on the phone to only preview incoming emails (headers only) before using my laptop to actually get them off the ISP email server. Same with Hotmail on my phone.
Hope this helps.
Click to expand...
Click to collapse
Let me add a couple of my comment to the above:
The Outlook on your phone is for you to sync with your Desktop or Notebook Outlook with contents you could select including the Contact, Calendar, Task and Mobile Favourite.
You may setup using New Account and select whatever provider or pop3/imap account. This account could be identical to your Desktop/Notebook account.
When new mail comes in, both your phone's email (the one you setup using New Account) and Desktop/Notebook Outlook will have a copy of that email.
The copy on your phone will remove from your phone once you sync it with your Desktop/Notebook Outlook. You may also send email from your phone using the New Account which you setup but you should c.c. or b.c.c. yourself a copy of the sent mail so your desktop/notebook could retain a copy of mail you have sent.
The advantage to use this is that I could filter out all junk/spam mail before my desktop/notebook outlook retrieve the mail.
When new mail arrive on your phone, if they are junk/spam, you could delete them from your Inbox, then goes to Delete Items folder and Menu > 7 to clear all the Delete Items from the folder. The next time your phone retrieve email from the server, it will remove them from the server.
You should set the retrieve interval to either 15 or 30 minutes. Or you may manually connect to your server to remove those junk/spam mail from your phone.
Hope the above help.
Hi there, is there anyway to remove the outlook account?
Good news for Googlemail/gmail users... IMAP supoport now implemented, so you can schedule checks of your mail account and manage mails whilst keeping synced up with the gmail servers...
serversettings: imap.gmail.com:993
smtp.gmail.com:587 use SSL
user name is [email protected] or [email protected] etc...
If you set up labels in gmail, these appear as folders in your artemis mailbox, so moving a mail to a folder on your atremis has the effect of adding a label to it and moving it to 'All Mail' in gmail.
In the advanced mail options, make sure you check to delete mail off server when deleting, otherwise all deleted mail stays in the gmail all mail folder.
TangerineTractor said:
Good news for Googlemail/gmail users... IMAP supoport now implemented, so you can schedule checks of your mail account and manage mails whilst keeping synced up with the gmail servers...
serversettings: imap.gmail.com:993
smtp.gmail.com:587 use SSL
user name is [email protected] or [email protected] etc...
If you set up labels in gmail, these appear as folders in your artemis mailbox, so moving a mail to a folder on your atremis has the effect of adding a label to it and moving it to 'All Mail' in gmail.
In the advanced mail options, make sure you check to delete mail off server when deleting, otherwise all deleted mail stays in the gmail all mail folder.
Click to expand...
Click to collapse
How does this feature work if you want to download your email to both your artemis and a desktop? I reckon you need to leave a copy of the message on the server in order to download it twice (phone and pc) right?
thnx in advance.
greetings,
Bartse
Bartse said:
How does this feature work if you want to download your email to both your artemis and a desktop? I reckon you need to leave a copy of the message on the server in order to download it twice (phone and pc) right?
thnx in advance.
greetings,
Bartse
Click to expand...
Click to collapse
That's exactly why you need IMAP instead of POP3 - IMAP leaves all the mail on the server, and keeps a folder structure on the server. When you download, it only downlaods a copy, the original stays on the server but gets marked as read. If you move it on your phone or pc, it will be moved on the server too - you effectively are syncing mail folders on the server, your phone and your pc.
How can I get 2 e-mail accounts of hotmail.com? when I shall add the second hotmail account it will automatically start internet explorer.
I have looked after the application and system files to fix this, is there someone who can help me?
Am using Duttys R7.
simple. one via Msn Mobile Live. The other as a pop3 account.
hi,
i want to use my hotmail account in the mailbox on my touch pro 2.
but when i want to enter my hotmail account, the phone opens opera and goes to windows live website.
i don't want that.
i tried to enter hotnail, instead of hotmail.
then enter the details, and change it to hotMail. com.
that doesn't work.
entering it differently doesn't work either.
even when i sync with my outlook it doesn't copy my hotmail account.
i'm sick of it.... i would like to decide which accounts i can use on my phone.
so could anyone tell me how i can get my hotmail account on my htc touch pro 2.
You have to download windows live fot it to work. When you enter the hotmail adres it will indeed fo online to fetch the cab. After installing the cab your mail will show up in the mail tab of HTC sense.
You might already have windows live in your phone... check that first... But like sdemon said you need to log into windows live and then as you are doing your initial sign in it will give you the option of having the mail sync to your phone.
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
maybe it's just me, but i just can't seem to find it....
in the meantime i'll try if my windows live version is up to date, and if my rom is up to date....
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
I popsted an answer to this question over at PPCGeeks a while back. Here's a link:
http://forum.ppcgeeks.com/showpost.php?p=1248517&postcount=9
supervinnie40 said:
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
Click to expand...
Click to collapse
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
jcterry said:
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
Click to expand...
Click to collapse
ditto... has been like that for years
wel... it took me a little while and quit a few fora's.....
first i updated the phone with the latest ROM from the htc website.
the phone has changed a lot, i've got sense now (no weird working TF3D).
the new software is great (excepts for some issues with the htc sms messages program).
next i tried all the same, but it didn't work.
then i found out how to do it (thanks to this topic).
you open windows live, and you log in with your hotmail account.
in the middle screen you see several options (like "log on messenger") and the last one says "sync account".
check that one, and the phone does almost everything.
it kinda works... except for 1 thing.... i can't enter a second hotmail account.
the option of filling in hotmail.coN instead of .coM doesn't work.
the email you have to fill in is the email the phone uses to register with the server.
if you change .coN back to .coM, the phone recognizes the fact that it's a hotmail account and redirects you straight to the windos live website.
other option people discuss in this topic don't seem to work.
at least not with the latest ROM.
No Hotmail, no Roadrunner, nothing works anymore
I followed all the instructions given here but still, I can't set up my Hotmail account. I logged in to my account but there was no option to "sync account" like supervinnie40 mentioned.
Moreover, in addition to not being able to set up a Hotmail account anymore (happened overnight) I've not been able to send any e-mails using RoadRunner from TWC, NY.
As far as the Hotmail account goes, it's very frustrating because it was the only one I was able to use. Why is it working one day and gone the day after?
Hard reset doesn't solve the problem either.
Expensive phone, some features not working. Frustrating.
HTC Touch Pro 2 (Sprint). I don't like it so much anymore.
freaknormel said:
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
Click to expand...
Click to collapse
This dude messed up...outgoing should be pop3.live.com:995
if you type this correctly you should be able to sync.....