Develop Bugs

Pop3 Inbox - messages getting deleted

I have a PDA2K and am being driven mad by my inbox getting emptied.
I have my home pc outlook express set on leave a copy of messages on server.
When I receive an email on the imate it goes into my inbox - great
When I look at mail on my home pc - it also goes into my inbox - great
When I next do a send & receive on the imate it removes the email I have received on the pc from the imate inbox
Is this normal?
Can I keep my Imate inbox intact and delete only what I want to?
Apols if this has been covered before - I have searched but am going crazy
TIA
Paul

half the problem is sorted
I discovered that I was not leaving a copy of my messages on my email server because I had 2 outlook express accounts going for the same mail and only one was configured to leave a copy on the server
However I would still like to know if it is possible to keep my Imate inbox intact (& under my control) even when the messages are no longer on my pop3 server
Paul

Email being deleted
Is there not a tick box in Pocket Outlook on your iMate that chooses whether email is deleted on PC? In email account settings or something like that.....Don't have my 2i with me so not entirely sure, but think it right. :?

Still perplexed
Hi Shane
I am using the Pop3 mail but even when I tried Outlook I cannot find any option like this
Are there any other users who have an Inbox that does not de-populate
Thanks
Paul

On Server
what email provider do you use? I'm use gmail, and "leave downloaded email on server" option is on email setting. You should log on on your email account and go to setting, search for "leave downloaded email on server", thick on it. :wink:

Thanks
Yes I have set the server to leave a copy - however after around 3 months they will be deleted when my mailbox gets full. I presume they will then be deleted off my I-mate. What I want is a way to permantantly store them in my Inbox unless I manually delete them.
Paul

It sounds like exactly the same issue I have.
I have one PC where I download my emails to - which deletes off server once downloaded. This is fine.
Though on my XDA2i when I go to the POP3 account in messaging I can see all my emails - but when I attempt a send/receive, it deletes all previous emails from the inbox and donwloads any new if there are any.
It is like it is synchronizing the inboxes of what is on server. This should not be the case - I would expect this behaviour if it was setup to be IMAP , but not POP3.
Thanks

I agree nsm - it behaves differently to other Pop3 accounts - I wonder if there is a way to send the inbox to SD storage and protect it that way.

The whole lot went again today when I set up a pop3 a/c on a new pc at work and forgot to leave a copy of messages on server
The only (in-elegant) way round this I have found is to create a new folder on my Imate called inbox copy and manually copy the important messages over as they arrive.
Surely there must be an easier way
Paul

Me too
Hey,
I am facing the exact same problem as u guys... moment I download the entire mail... Even aster I check the leave a copy on the server checkbox. Is there a way to keep the mails?

In messages/inbox on your Blue Angel, tap accounts and then accounts again.
Tap the Storage tab at the bottom of the screen
make sure that delete items is set to manual. Otherwise the emails are deleted automatically when it sees that they are no longer on the server.
Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account)
It's usually these two that cause this.

have you tried...
setting "receive message headers only" on the handheld? This works fine for me...

rhedgehog - thanks - have made sure items are only deleted manually
quote "Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account) "
Is this setting on the pda
Paul

"delete mail from server" - Is it possible from XDA?

I've set the XDA to send/receive via outlook however, I cant find a setting to delete mail from server therefore when I then download from the PC I have to delete a load of mail that I've already read.
Is there a setting on the PDA to resolve this, or any other solution???
Rob.

Make sure you are using POP3 then when you delete the emails from the Inbox on your 3300, and then empty Deleted Items the next time you sync the mails will automatically be removed from the server too.
As for flagging that copies shouldn't be left on the server after a fetch I imagine there is a registry hack but no setting in the email application that I can see.

Pls explain POutlook IMAP subfolders sync

I have a Gmail IMAP acct setup (not using the Outlook Email acct; this is an ordinary IMAP acct for Gmail) and syncing with Inbox. However, other personal folders in my acct do not sync. I placed a checkmark in the box next to the folder I need to sync but mail in those folders is only downloaded. If I delete an email in one of them it does not get deleted in the same folder on the server.
Is this how it works for these folders?
Do I need to to set it up differently for full synchronization to work?

I think I finally got it to work! After trying all the settinngs I think that Delete on Connect/Disconnect did the trick.

Active Sync Not Deleting Mail

Anyone else having this issue? I am using Hotmail in Excahnge Activesync on my Droid Incredible. When I delete mail on my phone it keeps showing up as new messages everytime the activesync syncs. If i delete the mail using my pc, the messages will be deleted from the phone. I want to be able to delete using my phone and not the pc all the time.

Delete the account from your phone and when you re-add it, make sure you choose "Imap." The situation you are presently in results if "POP3" is selected upon initial sign up because your email remains on the server.

SlimSnoopOS said:
Delete the account from your phone and when you re-add it, make sure you choose "Imap." The situation you are presently in results if "POP3" is selected upon initial sign up because your email remains on the server.
Click to expand...
Click to collapse
I am selecting exchange activesync so that the mail on the server and on the phone are synced together

I do not have a Microsoft Exchange Active sync account but I do configure email on my phone. I believe you must specify the email protocol (you want "IMAP") via your desktop email according to Microsoft's support site here:
http://technet.microsoft.com/en-us/library/bb123484.aspx
and here:
http://technet.microsoft.com/en-us/library/bb124107.aspx
With the exception of Microsoft Exchange Activesync, each of the other email settings on your phone app allow you to specify POP or Imap upon initial setup when you select "manual setup."

Hello all.
When i delete an e-mail in my Active Sync on my device, that email totally dissapears instead of being moved to the recycle bin. In consequense to that (i think so), that e-mail is NOT deleted in the server (Office365) and stays at the inbox.
However, If i choose (on my device) to move an e-mail to the recyle bin, that normally goes there, and in consequence, that email is moved to the recyble bin in the server too (and is not in the inbox then).
Have you got an idea?
Thank you

help with email app please!!!

i have searched all over google already..
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
I have not tried k-9 email, i would like to use that as a final resort. i like the stock email app, i would just like someone to help me please with this, usually i can figure these things out but i have been banging my head on this for the past month now. Anyone else had this issue? what settings do i need to change on my phone? or on my hotmail account?
Any help would be much appreciated!
thanks!

Anyone? or XDA not the place to ask about these things?

[email protected] said:
Anyone? or XDA not the place to ask about these things?
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Click to collapse
Have you tried searching Google Play for Outlook App?

Yes. i have seen that app, but like i said before i would like to use the stock email app. If i download the Outlook app it will still put my emails in a POP folder. Plus the Outlook app is ****... and has ****ty reviews.

[email protected] said:
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
Click to expand...
Click to collapse
Hi!
In Outlook.com, if you go to More mail settings -> POP and deleting downloaded messages, there are two options for POP syncing:
- Don't let another program delete messages from Outlook. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
- Do what my other program says—if it says to delete messages, then delete them.
Basically, this happens because POP3 is an unidirectionnal way to communicate between a mail client and a mail server. When the client connects to the server, the server sends all the mails he has to the client. Then the server waits for an instruction from the client: either to delete or not the messages the client has successfully received. As POP3 is unidirectionnal, it can't send a "delete" instruction to the server when you delete a message in your client: it's all or nothing. This was useful when storage space in mailboxes was limited -- when you have a local copy of your mails in your computer, then there is no need to keep a copy in the server, and it frees storage space --, but nowadays, most mailboxes have plenty of space, so there is no need to delete mails from the server.
The last option will obey to what your client send to your mail server: if your client tells the server to delete all the received mails, then Hotmail/Outlook.com will delete straightforward the said mails. On the other hand, the first option won't obey your client's instruction -- and if I'm correct, that's the default configuration in Outlook.com; instead of deleting the mails, Hotmail/Outlook.com will simply move them to a special "POP" folder for you to manually decide later what to do with them in your webmail.
Having those informations, you then may want to check what are your actual Email app's configuration about received mails and selecting your prefered option in Outlook.com. But I believe there is a better option for mail syncing.
What I may suggest you is to add your Hotmail/Outlook.com email account as an Exchange ActiveSync account, instead of a classic POP3 account. This way, you have bi-directionnal communication with your mail account -- a per-mail control of your emails --, push notifications -- you will receive mails as they arrive in your inbox --, access to all your email folders -- you are not limited to your inbox only -- and you can sync your contacts' informations in your Android address book with the infos from your email account.
To do that:
1. Open your Email app in Android;
2. Go to Settings;
(2.2 Optional -- You may want to delete your actual Hotmail/Outlook.com account from the app. It's not necessary, and you may want to do it only at the end of this procedure, when you see your Exchange setup working.)
3. In Settings, add a new email account;
4. Enter your Hotmail/Outlook.com email address in the account field and your password in the password field. Then, press Manual setup;
5. Select Microsoft Exchange ActiveSync type account;
6. Click Next -- there is no need to change the default settings;
7. At the Account options screen, again, no real need to change anything, though you *may* want to change Period to sync Email to access older emails. Then, click Next;
8. Type a name for your email account to appear in Email app, then you're done!