Hi. Has anyone faced issue with fingerprint scanner? Sometimes my 5z is unable to scan my finger not even able to reccognise that some finger is placed on scanner.. I need to manually unlock with pattern. Dont know why this is happening. Aslo, most of the times if I want to install new apps from play store, it stucks at downloading progress bar. Wont even work after force stopping the play store app. Should restart the device inorder for the app to get downloaded. These are the 2 main issues I am facing in my zenfone 5Z. Any solutions for my issues??
krishna13 said:
Hi. Has anyone faced issue with fingerprint scanner? Sometimes my 5z is unable to scan my finger not even able to reccognise that some finger is placed on scanner.. I need to manually unlock with pattern. Dont know why this is happening. Aslo, most of the times if I want to install new apps from play store, it stucks at downloading progress bar. Wont even work after force stopping the play store app. Should restart the device inorder for the app to get downloaded. These are the 2 main issues I am facing in my zenfone 5Z. Any solutions for my issues??
Click to expand...
Click to collapse
Yeah it happens sometimes. Its just an android security feature. But i dont know what's triggering it on our phone. It usually happens when you scan the wrong finger or type the wrong password many times.
anthonys4 said:
Yeah it happens sometimes. Its just an android security feature. But i dont know what's triggering it on our phone. It usually happens when you scan the wrong finger or type the wrong password many times.
Click to expand...
Click to collapse
Or when u restart phone
Haven't had this issue
Sent from my ASUS_Z01RD using Tapatalk
I am having issue related to play store..it keep on downloading..cleared play store and services cache restarted the device..but same issue..even factory reset also didn't helped..
pannu2don said:
I am having issue related to play store..it keep on downloading..cleared play store and services cache restarted the device..but same issue..even factory reset also didn't helped..
Click to expand...
Click to collapse
Same here bro. Yesterday I was so furious that I thought of breaking my phone. faced problem with playstore. I have restarted my phone 5 times, but still cant download a single app. force stopped Play store -> disabled and enabled but of no use. Then I followed the below steps and after around 30 minutes of tries apps started to download.
Steps:
1. Clear the data of playstore and do force stop-->Disable and enable the app and check whether apps are downloading
2. If above step didnt work clear data in Google services framework -- > Restart the device
3. Now check the apps should get downloaded
For me even 2nd step didnt work. I keep on clicking install button of an app and cancelled the download. Repeated this for 10 times and apps started to download automatically. Dont know why only Asus phones are getting such issues. Buying this phone is my bad.
Phone hardware is good..but issue with Asus rom..if we can get some good custom roms..then we can live with this device...else trade it for another one..
Related
Hey, when the Youtube app update that enabled 1440p quality playback came out i had the same problem, when you select a resolution it doesnt apply it, its like the app is always in auto quality mode. I read that you should uninstall updates and then install the newest version and that solved the issue for some time but now i have the same issue again. Does anyone know how to solve this?
Same issue here. I hate that I can't use 1440p. I've tried to uninstall updates but that didn't work. Anyone out there who knows how to fix this???
BentCleanson said:
Same issue here. I hate that I can't use 1440p. I've tried to uninstall updates but that didn't work. Anyone out there who knows how to fix this???
Click to expand...
Click to collapse
The app itself updated today but the issue is still there.
Hey guys, I found a solution for my tablet at least. The problem for me was Viper4android, I had changed the driver from power saving to high quality, reverting to the power saving driver seems to have solved the issue for me.
try to clear the apps data in setting application youtube and see if it stick.
Clearing those didnĀ“t help.
Last time's solution (Clear Data and cache, Uninstall Updates, turn off and then turn on and Install updates from Play Store) is not working this time, very frustrating.
My solution didn't seem to stick and now I have the same issue again.
Mine suddenly began working, at third attempt. I cleared cache and data, Uninstalled updates, force stop, then I went to the play store and download the new updates, when I tried the first video it didn't seem to have worked, but I exit YouTube and the next time I tried it worked.
Only thing I think I did different is that I didn't disable the app before download the updates.
erasat said:
Mine suddenly began working, at third attempt. I cleared cache and data, Uninstalled updates, force stop, then I went to the play store and download the new updates, when I tried the first video it didn't think to have worked, but I exited YouTube and the next time I tried it worked.
Only thing I think I did different is that I didn't disable the app before download the updates.
Click to expand...
Click to collapse
I found that it didn't stick when I selected it but after a few seconds of the video playing it changed to the new setting.
Here's a quick fix: after you tap the 1440 display button drag the time bar back to the beginning of the video and it will begin playing in the higher resolution.
Reckoning said:
Here's a quick fix: after you tap the 1440 display button drag the time bar back to the beginning of the video and it will begin playing in the higher resolution.
Click to expand...
Click to collapse
That doesn't seem to work for me every time.
Crypticpest said:
That doesn't seem to work for me every time.
Click to expand...
Click to collapse
Sorry, best I could do.
I'm trying the newest YouTube version, 5.10.3.4 (not yet in the playstore) and the issue is still there.
Hello !
I made the march update yesterday, and now my touchscreen freezes if I don't use it for a few seconds. To make it work again, I have to lock/unlock the phone, or to tap the screen until it works.
It's probably a software issue, because it happenned just after the update. Does someone have the same problem ?
I'm having the same problem. It's the right 3rd of the screen that becomes unresponsive. If you swipe over on the left side of the screen, you will be able to use the right side again. This is my second day with this and it's becoming incredibly annoying.
I just realised it ! For me, the only responsive part is the left 4th of the screen. I hope Google Will fix it soon. I don't want to reset my phone.
I'm not seeing this issue... how long is it taking to freeze? also what are you guys running? stock or stock rooted?
I'm running stock. If you wait 5 seconds after the scroll bar vanishes, the right side of the screen is unresponsive. If you swipe the left side, it works again. It's really a problem when I'm doing remote desktop to my computer and when I'm playing candy crush.
---------- Post added at 04:26 PM ---------- Previous post was at 04:22 PM ----------
You should post any post March update issues you are having, here. https://productforums.google.com/forum/m/#!category-topic/nexus/other-discussions/2HXGtYoPwa4
I'm running stock too. It takes aproximately 6 seconds for the touchscreen to freeze.
I just tried to reboot in safe mode : it doesn't solve the problem.
theorime2 said:
I just tried to reboot in safe mode : it doesn't solve the problem.
Click to expand...
Click to collapse
Does it happen in recovery or bootloader?
I just received the update this afternoon and I'm encountering the same issue. Quite frustrating.
I got my Nexus 5X yesterday with exactly the same issue.. Flashing any older factory image did not help. :/
I wonder if opting in to the Android N beta would have any effect. Not sure I'm ready to commit to running beta on my only phone; but I am tempted.
sfringer said:
I wonder if opting in to the Android N beta would have any effect. Not sure I'm ready to commit to running beta on my only phone; but I am tempted.
Click to expand...
Click to collapse
On my phone the problem existed on stock rom (I tried 3 drifferent versions), cm13 and N preview. I do not think that flashing any other Rom would make any difference.
mrlollog said:
On my phone the problem existed on stock rom (I tried 3 drifferent versions), cm13 and N preview. I do not think that flashing any other Rom would make any difference.
Click to expand...
Click to collapse
Appreciate the information on your experience. Hopefully this is something Google can track down and is correctable in software.
Exact same issue for me since MHC19J. This is driving me nuts.
I've tried all versions except a full CM ROM. So stock, beta, and a few different AOSP builds. I cannot reproduce any screen issues being reported here.
Is there maybe a common app that you all share? No one has mentioned whether you are rooted or not.
another day (not) in paradise
k.s.deviate said:
I've tried all versions except a full CM ROM. So stock, beta, and a few different AOSP builds. I cannot reproduce any screen issues being reported here.
Is there maybe a common app that you all share? No one has mentioned whether you are rooted or not.
Click to expand...
Click to collapse
the best example: Open Wifi Analyzer (in Listview) wait for results and the tap the "Back" Button. (not taping or swayping around during the wifi scan process).
Open Wifi-Analyzer (Listview) wait for result and tap the Backbutton. It took 34 seconds and 34 tapps on the backbutton until the screen turns off, but no reaction until i activate the screen.
Nexus 5X
Stock
Build MHC19J; OTA
No Root Access
for me it's beginnig on entering the SIM-PIN. It takes a few tries to enter my PIN.
Sometimes it's the Back-Button (Back - Menu - Switching Apps)
And it seems to be on the left side of the screen
installed Apps:
3Kundenzone
Google Admin
Android Wear
Authenticator
Autokosten Komplett Pro
Barcode Scanner+ Simple
Google Chrome
Chromecast
Docs
Downloads
Settings
ES File Explorer Pro + Theme
feedly
Fing
Google Fit
Google Photos
Android Device Manager
Gmail
Google
Google Drive
Google+
Hangouts
Google Calendar
Camera
Contacts
Google Maps
Google Messenger
MyTechnisat
Google News & Weather
Google Keep
Google Play Movies
Google Play Music
Google Play Games
Play Store
Google Presentations
Pulseway
RD Client Beta
Calc
SafeInCloud
Shazam pro
Sonos
Speedtest
Stocard
Google Streetview
Google Tables
Teamviewer
Phone
tinyCam Monitor pro
Google Translator
Google Clock
Weather Pro
WhatsApp
Wifi Analyzer
Youtube
Google Cloudprint
Google Now Launcher
k.s.deviate said:
I've tried all versions except a full CM ROM. So stock, beta, and a few different AOSP builds. I cannot reproduce any screen issues being reported here.
Is there maybe a common app that you all share? No one has mentioned whether you are rooted or not.
Click to expand...
Click to collapse
I'm running stock without root.
Reviewing the previous posters list of apps, the only things I have in common are the standard Google apps.
Stock without root.
The issue is still there even when rebooting in safe mode, so it seems to be unrelated to any installed app.
Time to RMA I guess.
Edit:
Just read this in a reddit thread:
Update: I've managed to fix my issue by reverting back to a 6.0.0 build and formatting the cache,system, and userdata using the fastboot tool during the new rom install.
Click to expand...
Click to collapse
Same issues here.. Just found that thread.. Got my phone yesterday and thought it might be a hardware issues and thinking of shipping it back.. But now..
Tried newest factory image unrooted, CM13, Bliss, DU every single ROM has it.
It also appears directly after bootloader I think, where you can lock your Phone before booting the real ROM.. It's a pain in the ass!
I have this too on my wife's phone. My 5x is fine. March update caused the right side of screen to go dead to touches after 6 seconds of non use...
So annoying ..
I've been having an issue pretty much since I first started using my phone, whenever I open an app that is already in the memory it takes it quite a while to refresh its data and it kind of just hangs there until it refreshes.
So for example I have a stock trading app which whenever I open it up none of the data/prices update for a few seconds.
My Reddit app Reddit Is Fun does a similar thing when press on a post it takes ages for the comments to load up.
I have the adguard DNS in the background that I've tried turning off thinking that might be the cause but it makes no difference.
I've tried changing the performance settings from optimised to high performance etc nothing changed
The only other thing I can think of is maybe because I used smart switch to copy over my previous phone s8+ to this one it may have created this strange issue.
Is anyone else noticing anything similar to my issue?
TIA
No, I have not experienced anything of the sort, apps open at 1 to 2 seconds max, bit I have read some posts that describe some troubles when restoring data from another device, I have never done it, I prefer fresh starts
shorty_blitz said:
I've been having an issue pretty much since I first started using my phone, whenever I open an app that is already in the memory it takes it quite a while to refresh its data and it kind of just hangs there until it refreshes.
So for example I have a stock trading app which whenever I open it up none of the data/prices update for a few seconds.
My Reddit app Reddit Is Fun does a similar thing when press on a post it takes ages for the comments to load up.
I have the adguard DNS in the background that I've tried turning off thinking that might be the cause but it makes no difference.
I've tried changing the performance settings from optimised to high performance etc nothing changed
The only other thing I can think of is maybe because I used smart switch to copy over my previous phone s8+ to this one it may have created this strange issue.
Is anyone else noticing anything similar to my issue?
TIA
Click to expand...
Click to collapse
I agree with you that Smart Switch could be the culprit .....reason is , that on my
Note 9 ,i had this very similar issues , with apps taking ages to refresh etc ..
I also used Smart switch ,to copy my backup from my Note 8 to Note 9 .
I eventually did a factory reset and issue was solved .!!
Since then i do not use Smart Switch anymore .!
If i now transfer my apps ,data etc , re Samsung Cloud and Google combined .
Samsung cloud for my Samsung apps and settings
and Google for my Play store apps, emails ,contacts etc ...
So it's possible that apps ,data from Smart Switch was corrupted either , with the initial backup or re install .
So you have to decided ,if it's worth doing a factory reset ?
Keep in mind there could be another reason/culprit .... also .!
In my case Swatch Switch was the culprit..!
Further ,i have High Performance ,enabled on my Note 10 + ,
and similar to @ winol
I have no issues with apps opening .!!
I have in past , tested "recent apps " feature over and over.
Apps open 9 out of 10 times instantly ...no lag or refreshing etc ..!
Good luck .
Note....
i also , have Adguard install and yes ,it could be AdGuard ,
but for example ...... i had issues with Firefox, not
connecting to a link ...trying to connect etc etc ...
I turned Adguard setting , " off" for Firefox .
( Adguard /Apps Management/ FireFox )
Issue was solved re Firefox .
Thanks for the replies.
Apps open instantly but take a second or two to refresh.
Seems like the only culprit could be having used smart switch to port over from my s8+
Annoying thing is now doing a factory reset and setting up my phone from scratch feels like a complete nightmare lol
Just out of Nottingham,I can't start several apps, they crash before they actually start up, clearing memory didn't help. Or at least it helpen temporary to get the problem Again after a little time.just out of nothing suddenly this problem . Phone is 2months old tons of Free memory... please help
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com
Rombaft said:
Just out of Nottingham,I can't start several apps, they crash before they actually start up, clearing memory didn't help. Or at least it helpen temporary to get the problem Again after a little time.just out of nothing suddenly this problem . Phone is 2months old tons of Free memory... please help
Click to expand...
Click to collapse
I had something that sounds like this only yesterday.
Mxplayer and my keyboard app would open and then close within a second. The whole UI had a periodic flicker to it as well. I checked running services and then battery management. Both apps mentioned had high power consumption so l put them to sleep and the UI was better for 1 minute.
For the first time in years I've switched from 2 of my favourite apps and the problem is gone. I'm not happy that I've had to do this on a new phone on official software.
This was out of the blue, the only thing I can think of is a Google services update screwed something up. Nothing else on the phone changed but for a services or play store update.
EDIT: following @toothfairy's link I updated system webview and tried a newer version of touchpal (I know, banned from play store. firewall will eventually cut them off) and all seems good there again.
I'm actually liking VLC for the moment so mxplayer can wait for another test.
Anyone else still having issues with the camera freezing and rebooting your phone? I'm on February update and camera app 8.4.400.42337059.19
As far as I've seen, the camera app crashing hasn't been a huge issue on the 6 series (of course there are reports as usual).
What have you tried to fix it so far? are all your apps and play services fully updated (2 different updates)
Alekos said:
As far as I've seen, the camera app crashing hasn't been a huge issue on the 6 series (of course there are reports as usual).
What have you tried to fix it so far? are all your apps and play services fully updated (2 different updates)
Click to expand...
Click to collapse
Everything is up to date. I haven't tried much. Open camera app seems to work fine. I'm waiting to see if it gets fixed by an update. I see others having the same issue here https://support.google.com/pixelphone/thread/136991301?hl=en#
redskykiter said:
Everything is up to date. I haven't tried much. Open camera app seems to work fine. I'm waiting to see if it gets fixed by an update. I see others having the same issue here https://support.google.com/pixelphone/thread/136991301?hl=en#
Click to expand...
Click to collapse
yeah that's average for a new phone. okay so let's see if we can resolve your issue.
go to play store, search camera and hit uninstall (it'll uninstall all the updates and revert to original version). then clear storage for camera app. then update it from play store. now long press on camera shortcut, give it all permissions including under Advanced (modify system settings). then test it.
Alekos said:
yeah that's average for a new phone. okay so let's see if we can resolve your issue.
go to play store, search camera and hit uninstall (it'll uninstall all the updates and revert to original version). then clear storage for camera app. then update it from play store. now long press on camera shortcut, give it all permissions including under Advanced (modify system settings). then test it.
Click to expand...
Click to collapse
thanks. I gave it a shot. It's only been random crashes....we'll see
I had troubles with my P4 XL randomly rebooting and it was caused by a lack of free storage, apparently Android 12 needs a certain amount of free MB/GB to properly work. The system doesn't warn you, it just causes bootloop/reboot issues, even said once that the Android system was corrupt and required a factory reset (I just normally rebooted and it worked, after that I cleared the storage). Do you have enough free storage?
Since I don't know how much A12 desires, I'd suggest to always leave at least 5GB free.
redskykiter said:
Anyone else still having issues with the camera freezing and rebooting your phone? I'm on February update and camera app 8.4.400.42337059.19
Click to expand...
Click to collapse
I am on my 3rd 6 Pro. I will tell you my first one was crashing on the camera andnit was indeed a hardware error. My next two 6 Pro's have NEVER frozen or rebooted. No camera problems. I recommend exchanging it through google.