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Please help!!
So, for the last couple weeks charging my Note 2 has been extremely hit or miss. It either connects and starts charging, or it doesn't at all. Sometimes, I can plug it in and leave it over night and find it didn't charge at all. Sometimes, as I am trying all sort of different chargers/options, I eventually give up and several hours later I see the screen pop to life and show a charge coming in. I have tried:
4 different cables
3 different AC chargers
2 different computers (multiple USB ports on each)
my car's USB
Seem to have no effect on whether or not it will charge, which makes me believe the issue is either the phones USB port or the battery itself.
Behavior when plugged varies, sometimes:
Completely dead - no response at all
Empty battery icon (with circle in middle) shows on screen, then goes black - never progresses to the battery charging icon (no circle in middle, green showing progress)
Works, progresses to green battery icon.
I'm currently in the first option - completely dead. Whenever I get to the 3rd one, I let it charge a bit then turn the phone on and let it continue charging. At this point it will generally work for a while but whenever I unplug the phone there is no guarantee it will work again, even right after.
Has anyone experienced this? Any experts have an idea I can try?
Notes:
Rooted with Perseus kernel, stock rom.
Similar to this issue here: http://forum.xda-developers.com/showthread.php?t=2089468&highlight=charge
Current plan:
Ordered this Anker 2x battery with external charger: http://www.amazon.com/gp/product/B009SYL6C0/ref=oh_details_o00_s00_i00
With this, I can at least charge the batteries outside of the phone, even if the USB port won't work. If necessary, I would need this to revert to stock before sending in to Samsung.
I had the one where you plug in and nothing, all I did was a battery pull and it worked, no issues since
Sent from my SGH-T889 using xda app-developers app
It sounds to me like you have a broken micro usb port. I went thru this with my note 1. The plastic sleeve on your phone port that the pins sit in is fragile.in my case I discovered I had snapped a pin in half prevent charging, reading the phone via micro usb..I would get a intermittent connection then after a while nothing. you can try to see what happens if plug in a USB and wiggle it in all directions to try and establish contact..in any case your best bet is to go find a universal battery charger..particularly one that charges the battery itself without the phone. (it basically sits inside of a cradle and charges) the pins can be adjusted to make contact on your +,- on your battery. After a charge try it out. they have cheap ones a radio shack that do the job. Its a hassle, but on the bright side is your phone will work. Plus deep cycle charging will make for a healthier battery . hope this helps
Sent from my GT-N7105 using XDA Premium HD app
Are you using a case on your device? If so, does it in any way encroach on the USB port?
If you are using a case try taking it off and plugging in with the stock charger and cable.
Couldn't hurt, and if the case blocks the port in any way it may be the solution.
Hastily spouted for your befuddlement
Thanks for the replies everyone, and yes I ordered the battery kit from Amazon, so I should be up and running. At least to revert to stock before sending it to Samsung. But still I would like to find a permanent solution for this if possible.
Coug76 said:
Are you using a case on your device? If so, does it in any way encroach on the USB port?
If you are using a case try taking it off and plugging in with the stock charger and cable.
Couldn't hurt, and if the case blocks the port in any way it may be the solution.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
Yes, I have of course checked this For most of my testing and trying to get it to work I haven't even had a back panel on the phone.
PhxDroid86 said:
I had the one where you plug in and nothing, all I did was a battery pull and it worked, no issues since
Click to expand...
Click to collapse
Yes, this sounds like my problem. Battery pull fixed it for me originally too, but over time it got worse and the problem happened more frequently.
Haven't been able to get it to take a charge all day.
Thought I would update on this weird issue...
I received the Anker batteries/external charger and got the phone working again. Tested charging directly with the phone and new batteries now that it was back alive. No dice. Tested it on and off over the next couple days and still could not get it to charge. So I decided I needed to send it in for warranty replacement, but life got in the way and I continued my cycle of swapping out batteries. This is actually a really nice solution! I like having a couple fully charged batteries ready to go at all times.
Anyway, yesterday I finally had some time and was going to contact Samsung. I was sitting at my desk and decided to try charging one more time. Plugged in the microUSB cable and... IT WORKED! I have no idea why it would randomly start working again, but it has worked for the last 24 hours every time I plug it in.
So now I can't really send it in for service if they can't duplicate the problem. I'm just going to cross my fingers and hope it doesn't happen again...
LucJoe said:
Yes, this sounds like my problem. Battery pull fixed it for me originally too, but over time it got worse and the problem happened more frequently.
Haven't been able to get it to take a charge all day.
Click to expand...
Click to collapse
Well S***, lol, should I be worried?
Seriously though im sorry your having issues and that it progressively got worse for you, as I havent had any issues outside of that one occurrence
Keep us posted
Sent from my SGH-T889 using xda app-developers app
Wondering if this ever started back up, or if your phone just kept on working. As my phone has stopped all together charging and needed to find a fix for this. Wondering if just replacing the usb charging port in the phone would fix this up. Has someone has done this already to fix this problem. I'm torn between using an external charger and wait for the part to come in from ebay for 12 bucks or just send it in for service and be without a phone for 3-6 weeks.
Woolios said:
Wondering if this ever started back up, or if your phone just kept on working. As my phone has stopped all together charging and needed to find a fix for this. Wondering if just replacing the usb charging port in the phone would fix this up. Has someone has done this already to fix this problem. I'm torn between using an external charger and wait for the part to come in from ebay for 12 bucks or just send it in for service and be without a phone for 3-6 weeks.
Click to expand...
Click to collapse
If you send it in to get it fixed I'll be interested to hear the result (and the price...!)
I've been using an external charger for a couple of weeks now. It's a bit of a pain, but you quickly get used to it.
I'm holding out for the announcement of the Note 3 and hoping that arrives sometime before Christmas!
Well it was the USB port on the phone sent it away already got it back. Telus my provider warranty'd the phone. Did get a quote to fix at a cell shop 70 buckaroo's. Personally just buy it online at ebay for 10 bucks and do it yourself not that hard. Just didn't want to wait for the part to ship and get here
Do you know the process to it... by the looks of it, it seems attached to the motherboard or is it something I can easily do thanks in advance...
Edit...
Sorry wrong thread I meant for the s3 usb port
Sent from my SPH-L900 using JellyBombed Tapatalk 2
I have a SGSII E4GT and the battery just stopped charging. I have SlimBean Rom on and i was wondering if they will check any of that kinda of stuff or if they'll give me a new battery. There is no way to access the rom and all you see is the battery charging symbol so the only way anyone could know if i have a rom is if they turn the phone on.
Did you try different USB wires? It could be the port as well.
Sent from my SGH-I337 using xda premium
You could always buy 2 aftermarket batteries with an external charger for $20... Then you have spare batteries if you ever want/need them.
Then if the USB port is dead you can just flash a stock ROM.
MixedBoy8thStreet said:
I have a SGSII E4GT and the battery just stopped charging. I have SlimBean Rom on and i was wondering if they will check any of that kinda of stuff or if they'll give me a new battery. There is no way to access the rom and all you see is the battery charging symbol so the only way anyone could know if i have a rom is if they turn the phone on.
Click to expand...
Click to collapse
How are you trying to charge the device? A wall charger or using usb on your pc? Depending on the kernel, usb charging via pc may be disabled by default in favor of some other service. You most likely will not receive a replacement battery unless you buy one yourself, in which case they arent even going to see your phone.
Stryke_the_Orc said:
How are you trying to charge the device? A wall charger or using usb on your pc? Depending on the kernel, usb charging via pc may be disabled by default in favor of some other service. You most likely will not receive a replacement battery unless you buy one yourself, in which case they arent even going to see your phone.
Click to expand...
Click to collapse
Ive tried everything; usb, car (which is the only one that gets the phone to the charging animation) and wall. Ive actually managed to turn on the phone in the car and fac. reset it and all it did was make it worse. now when i turn the phone on it goes to the charging animation then flickers, then turns off
MixedBoy8thStreet said:
Ive tried everything; usb, car (which is the only one that gets the phone to the charging animation) and wall. Ive actually managed to turn on the phone in the car and fac. reset it and all it did was make it worse. now when i turn the phone on it goes to the charging animation then flickers, then turns off
Click to expand...
Click to collapse
I'm having this same problem please let me know what happens.
big_c said:
I'm having this same problem please let me know what happens.
Click to expand...
Click to collapse
Hey big_c are you rooted? if so what rom do you have? and just sub to the thread if you wanna stay updated
Nope got the phone from someone I was going to port it to ntelos but Im thinking I might have to get the port fixed first. Did yours have the red light and charging symbol. But not take a charge. And i sub already just thought I'd say that just incase you got it fixed and did post how.
graydiggy said:
Did you try different USB wires? It could be the port as well.
Sent from my SGH-I337 using xda premium
Click to expand...
Click to collapse
No ive tried everything. Car, computer, wall (3 different ports)
resolved
i took the battery out for 2 days and then used my trust car charger and now its on its way up to 100. currently at 49. ill let you know what happens:laugh:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
DarkyHero said:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
Click to expand...
Click to collapse
Have you tried plugging it in to a wall charger for a day or so?
Stefan0vic said:
Have you tried plugging it in to a wall charger for a day or so?
Click to expand...
Click to collapse
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
DarkyHero said:
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
I'm hoping for a blast of life. I once thought I hardbricked mine, I left it in the wall charger and it booted up in the bootloader after being in the charger for a day. Reflashed my rom and boot.img and never have i had problems. I suggest trying to boot the phone up after a day or so, if this will not work try and charge it again and acces the bootloader right away. If you can access the bootloader you can flash custom software. Does the red LED show if you charge it? Can't you acces the bootloader at all?
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
DarkyHero said:
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
Click to expand...
Click to collapse
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Possible fix
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Stefan0vic said:
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
Click to expand...
Click to collapse
Thanks, when you say it booted to bootloader, do you mean you had to press some button combination and it went into bootloader mode or did you wake up and your phone just happened to be in bootloader mode?
Also, would opening up the phone void the warranty? Because, if so, I'm not sure I will be able to get a replacement.
Thanks,
~DarkyHero
hf_onyx said:
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks, what exactly is a JTAG repair?
Thanks,
~DarkyHero
Mantenner said:
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Click to expand...
Click to collapse
Thanks, I'll leave my phone plugged in to my laptop and come back to it in a few hours.
Which problem would your solution be fixing? Would it be trying to fix the battery? Because, apparently, the problem with my phone is the dead motherboard
Thanks,
~DarkyHero
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Mantenner said:
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Click to expand...
Click to collapse
'Barging'? But surely fixing the battery wouldn't fix the motherboard?
Sorry, I'm slightly confused, please could you explain?
Thanks,
~DarkyHero
Sorry I meant charging. I found it hard to believe that your motherboard was the problem, but if you're sure that's the issue then don't bother trying my suggestion. That really sucks man, how'd it happen?
Sent from my Lenovo A820 using xda app-developers app
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
nogotaclue said:
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
Click to expand...
Click to collapse
Yes, thank you so much, you are the first person to pick up on that!
I did leave my phone plugged into my laptop for a few hours, but no red charging LED. I also left my phone plugged into the wall charger overnight, but also no red charging LED. Does this confirm my fear that my motherboard is completely dead?
The guy I went to seemed reasonable, but he didn't seem 100% reliable. He didn't have a manual of the HTC One X up on his computer screen or anywhere, he just went straight in, although it might just be me being the skeptical one. I would say I don't completely trust him, so should I go to another cheap repair shop in the UK or just send it to Three and hope they don't notice the phone has already been opened?
Thanks,
~DarkEddy
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
nogotaclue said:
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
Click to expand...
Click to collapse
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Tigerlight said:
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Click to expand...
Click to collapse
I suppose I should have continued in the other thread, I just thought my post was a bit cumbersome and overloaded with excess information.
Three did send me a refurbished phone when they weren't able to repair my previous HTC One X, but I'm pretty sure they would have tidied up the internals as well (adding their seals)??? They even sent it to me with some blue plastic tape covering the back and sides of the phone.
I could try going to HTC directly, but I suppose it would be more complicated than just asking Three, so I'll do what you said and hope for the best
Thanks,
~DarkEddy
So, I'm on stock ROM and been using Sony charger.
My T2 Ultra Dual doesn't seem to take charge, even it chargers, it charges upto one percent. When I try to switch it on, it turns on and says "Battery Low, Shutting Down." I've tried Switching cables, chargers, sockets and tried with system. Any Help?
Can you tell if your phone even recognizes the charger?
HD2FORNICK said:
Can you tell if your phone even recognizes the charger?
Click to expand...
Click to collapse
Sorry for taking so long, phone doesn't recognise the charger. It only recognises while the phone is switched off.. But doesn't charge
Also the service center guy said that both the battery and port are working good, but it doesn't hold the charge. It's out of warranty. And he said there might be a need to send it to head office
office. He asked me to submit it next week. I'm afraid of what cost he might say. So, I'm looking for help. Thanks in advance.
Never mind, have opened the housing of mobile. Cleaned the slot and charged it using chromecast's data cable..
It's now charging.
I'm having the same problem. Could you clarify what you meant by cleaning out the slot? It puzzles me that your (and my) phone still charge till 1% before you "cleaned out the slot". Thanks.
tovrstra said:
I'm having the same problem. Could you clarify what you meant by cleaning out the slot? It puzzles me that your (and my) phone still charge till 1% before you "cleaned out the slot". Thanks.
Click to expand...
Click to collapse
does your phone start??
I don't know I used to charge it all day long. Then I got frustrated and opened the housing and cleaned the slot with vodka. Yeah, Vodka. Even then it didn't charge, it stuck at 1%. then I connected it to my television and connected to chromecast cable. it worked. Don't know whats wrong. Even the service center guys couldn't figure it out, I sold it now.
krishna442 said:
does your phone start??
I don't know I used to charge it all day long. Then I got frustrated and opened the housing and cleaned the slot with vodka. Yeah, Vodka. Even then it didn't charge, it stuck at 1%. then I connected it to my television and connected to chromecast cable. it worked. Don't know whats wrong. Even the service center guys couldn't figure it out, I sold it now.
Click to expand...
Click to collapse
Thanks for clarifying! I checked the USB slot for dirt but no luck there. When the battery is at one percent, my phone does start but it shuts down pretty quickly. I gave up all hope on my virtually dead T2 Ultra. I've searched solutions for this problem all over the internet and it seems to be a very common issue with Sony phones. I bought the new Moto X instead and I'm generally much happier with it.
P.S. For the occasional reader who now wants to clean phone parts with liquor, make sure it does not contain sugar. Straight vodka is indeed a good choice. (Denaturated alcohol is better but not so easy to get.) There are also plenty of youtube video's explaining how to clean a USB port.
Haha didn't know that bro. ^^
Thanks for that. Will never do that again.
I have a Zenfone 2 551, 2GB/16GB. Bought it 45 days ago. I bought an Asus Fast Charger later on. The first time I wanted to use the new fast charger the phone turned off.
I change to a regular charger and the led turned on (I had 40% battery at the time). Left the phone charging (standard original Asus Charger) and the battery instead of charging is loosing charge. Even with the led turned on.
Eventually the battery died. I tried other chargers. 1 out 10, maybe a got the led back on, but the battery stayed on 0% and wasn't enough to even turn on the phone
I've read several people having this same issue.
http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
https://www.reddit.com/r/zenfone2/comments/3em550/zenfone_2_not_powering_on_or_showing_charging/
http://forums.androidcentral.com/asus-zenfone-2/552432-phone-not-charging.html
In one of the post someone wrote this tip
Thanks for the reply. But after a long day of stressing, it worked by itself. I read from an article about another android with quick charging that the USB could have not been all the way in in the adapter which, in my opinion, it was but regardless I repeatedly unplug and plug(15 mins -30 mins interval)... did the same with the phone plug and unplug till I saw the battery level going up
It didn't worked for me!
I've already tried:
a. Changing chargers and cables
b. Pressing power for 20 seconds
c. Pressing volume up + power
d. Plugging and unplugging the phone every 15 minutes
I bought the phone while visiting the US (I don't live there).
Has anyone else had this kind of problem, and was able to fix it?
Thanks
Can you confirm if the ASUS adapters/USB cables work with other USB devices? Have you tried charging from a PC? If so, unfortunately this issue sounds like a hardware related issue and will require sending on for warranty service. Please feel free to contact me direct at [email protected] if you have any questions or concerns.
Sincerely,
ASUS_USA
my phone died yesterday like that. i connect my phone to my computer with Asus usb cable the one comes with phone. my phone screen cracked about 1 month ago but it was not disturbing me so i didn't repaired it. right now nothing works on the phone.. at the moment i connect my phone it turned off and for 1 sec battery screen appaired then nothing. can't see my phone when i connect to pc with adb or something like that too so i think problem is more then screen but any idea ? @Asus_USA @Asus
My Zen2 once died when i charged it in my pc. I just unscrewed the back , remove the battery and put it again., then it vibrates and works again.
rixz59 said:
My Zen2 once died when i charged it in my pc. I just unscrewed the back , remove the battery and put it again., then it vibrates and works again.
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Thanks so much bro. , de attached battery and then attached again it vibrated 2 times and works perfectly
how do u detach the battery
kaaninel said:
Thanks so much bro. , de attached battery and then attached again it vibrated 2 times and works perfectly
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please tell how you detach the battery.....would be of immense help.
regards
Rajesh
rajhydro said:
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
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Open your phone case...
Sent from my GT-I9500
detach the battery
krasCGQ said:
Open your phone case...
Sent from my GT-I9500
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dude its not so funny.....
rajhydro said:
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
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Here is a short video that'll probably help.
https://www.youtube.com/watch?v=f84b-Zmu2D4
syn3h said:
Here is a short video that'll probably help.
https://www.youtube.com/watch?v=f84b-Zmu2D4
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The guy uses a metal tip pin to release the battery connector? seems that is risky and may short something out. These asus phones have so many issues, that's for sure.
Chocketbear said:
The guy uses a metal tip pin to release the battery connector? seems that is risky and may short something out. These asus phones have so many issues, that's for sure.
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I guess you could try a plastic one