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Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Batou069 said:
Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Click to expand...
Click to collapse
Every time that I've had that issue, here's what I do. I'm aware you've tried about half of the things, but you missed a step lol.
1) Settings>Apps>Running Force Stop Google Play/Anything else tied to it (I usually stop all Google services)
2) Log out of your Google Account
3) Go into your app drawer, tap and drag the Google Play icon to the "info" to open up the info on the app.
4) Clear data and cache for the app, disregard the warning messages
5) Reboot device
6) Log back in
7)????
8) Profit
I'll give it a try, thanks!
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
pillzbury said:
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
Click to expand...
Click to collapse
My problem wont be fixed with any of these as its 927 on all of my devices but sometimes after 11pm it works. and sometimes during a reset of my phone they will automatically download sporadically. Its google servers for me. To bad google's customer service is one of the worst i have seen.
I would have to agree I have the same issue and have had it since December of last year at least. I have an email thread that shows the ongoing issues and they have never fixed a single issue. I can't even load the play store at all now just get connection timed out retry and forget trying all the "fixes" because I have gone through hours and hours and tried every fix that anyone could suggest. For a while I was able to download successfully but not reliably and ONLY ON CELLULAR. Google servers even knew when I was connecting to another phone (using it as a hotspot) and since it was cellular it worked fine. But if I used a real landline wifi it would error every single time. I basically have given up and will not buy another app or even use my android devices and thankfully I have others to use since I work for a phone company but google is absolutely pathetic in this. Google's suggestion is they are working on it and there is nothing else they can do for me. That's fine if it was a few days or maybe a few weeks but this is well over 4 months and they are making products unusable.
I'm having problem with my T989 using maybe with the latest Google Plus update from November 1.
I have tested many roms, and in everyone it keeps doing the same. I have use AoCP, Hellybean, PsiRom, PRO-Bam, IOKP.
I flash the roms using TWRP 2.6.1.0, I rm the preload, and I format everything else, the only thing I don't format is the micro sd. Next I reboot the twrp and I install su binary. Next I wipe again the already mentioned partitions, and I install the rom and gapps(if they are requiered).
Google plus is not updated to the latest version in the latest gapps package, neither google play services, neither play store. It happens when that three apps are updated.
I enter my google account, update google plus and I sign in, by some time both play services and play store are updated. Next to that I use the phone normal, move from here to here, reboot it, search apps, etc, and in a random time the phone reboot, it keeps rebooting, and before 30 seconds of the next complete boot, it keeps doing the same time over and over again. I wipe the cache and dalvik to see if something is wrong, and it still doing the same thing.
I don't know exactly if the problem is with Google Plus, Google play services, or with the latest Play Store version 4.4.21. But it gets annoying, I have use before google plus with 4.3, and now happen this. Is like google is making something in that latest version to make they don't work in our phones, or is a bug. I don't have any more phone, I can't test if it is my device, or that official latest versions.
Searching for this problem I test other things. I always use supersu(free and paid) as root manager, so I download it, install it, next I download system app remover and sd maid(free and paid). I remove google plus and other apps that I don’t use. I reboot. Next I configure sd maid in the corpsfinder options and I remove the things that remains of google plus and use the other cleaners and I reboot again. By this time the play store and play services was updated.
I proceed downloading google plus, it install, I enter my account, and before 3 minutes, it happen the same problem all over again.
Finally I found a way to use our phones without this happening. I do all the things that I already mention, I clean my phone with sd maid, reboot, but this time I have don't install google plus, now my phone works perfect in AoCP.
Any user that happen something like this?, there is a way to fix it?, my phone is almost dying? or we just need wait for an update of google?
Thanks! (btw sorry for my bad english).
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
I suggest to flash a factory image, may be, there is something destroyed in the firmware ...
Just wondering....
EngChi said:
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
Click to expand...
Click to collapse
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
weezlerox said:
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
Click to expand...
Click to collapse
It is both
a) Google Play Services require an update (which refuses to install)
b) com.google.android.keep (Google Keep) requires an update (otherwise not letting to open -" This app won't run unless you update Google Play Services"). when trying to update it takes you to the same screen for Google Play Services update which fails.
If it helps, the store shows me 4.0.34 section under "What's new" which I think is not the latest Google Play Services apk
Thank you
tried both...
Pandae said:
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
Click to expand...
Click to collapse
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
How about this?
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
weezlerox said:
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
Click to expand...
Click to collapse
I tried that too.. with noresults - may be not doing it right.
Used Wugs Nexus Root Toolkit (which I find to be excellent along with instructions) and tried to use ES file explorer to manually copy/load apk - no success.
thank you for trying to help
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
At this point I'd make backups and flash a new ROM (stock or custom LTE). Something's been corrupted that isn't easily fixable, and you'll save time in the end by starting over from scratch.
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
removed google+ from my account, solved.
weezlerox said:
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
Click to expand...
Click to collapse
for all its worth, I solved it by reflushing factory image and removing google plus entry from my google account. no issues now. thanks to all who helped!
If that is what worked, I am glad you have a working solution I can't take any credit for suggesting what you had probably tried anyway.....
Sent from my LG-P880 using Tapatalk
fix for google play services not updating
Simply had to run the update from
the play store on the web
and click on installed, choose device and click install... voila
this pushed the update to the phone and the update happens :laugh:
Hi, any help would be greatly appreciated.
I decided to update Google Play Services on my G4 (android 6, stock rom) and since then, all Google apps (gmail, google keep, google play store,...) keep crashing.
I downloaded Google Play Services 8.7.03 on apkmirror and I chose the variant 440 (arm64 + arm, android 6.0+ and nodpi)
I can't deactivate or uninstall Google Play Services and I wish there is another option than restoring the entire phone...
Try a few different versions of Play Services?
Hi, thanks for your answer.
I've called a friend who also has a G4 (android 6) and asked him what is his version of Google Play Services. He has the 8.7.03 (variant: 440), the exact version I manually installed.
I saw on forums that I could try to delete my google accounts (which I did, but Google apps are still crashing and now I have a notification telling me I have to link the phone to a gmail account, but I can because Google Play Services crashes all the time).
I also tried to reboot, clear the app's data, uninstall all updates and reinstall the right version,... but still crashing.
I'll try one last time everything I've already tried and if it doesn't work, I'm afraid I'll have to reset to factory settings...
Can you just reflash the system partition and not touch user data? I think that might work.
Sent from my LG-H812 using Tapatalk
Reflash? Do I need root for that? My phone is not rooted (but I was just wondering if there is a way to root the G4 under android 6 without touvhing the bootloader)
Update: I reset to factory settings, now I have to get everything back on the phone.
One advice: never manually install Google Play Services, I've read loads of people commenting that they had the same kind of trouble.
Even if you install the right version (the version I manually installed was the exact same than my friends')
Hi
I need help.
On Friday I did a factory reset via settings menu on my m8 (TMO-111(DE)-stockrom, locked, s-on, 6.12.111.4-ota) 'cause I want to pass it on to my son.
After the process I completed the initial setup and mentioned messages "Google Play Services needed, please install" (coming from i.e. Hangouts and other Google apps).
I checked in the apps and found the Google play services completely missing. (Yes, they have been there and working before the factory reset.)
After performing another factory resets first via settings and then again (same result...) via bootmenu (again same result) as well as deleting caches and data via fastboot, I started to search for apks for manual installation.
I found them via apkmirror and tryed several 438 versions. After manual installation I get again and again popups saying Google Play services has been stopped.
I assume there is something else missing.
Have tried everything I could think of since friday. Well not everything, until now I try to avoid to unlock the bootloader and root considering the target person...
Maybe someone having a signed RUU 6.12.111.4 or newer which I could flash to get it working again?
Anyone out there having another idea how to fix this?
Regards,
Steffen
Hi. Did you find a solution? I have the exact same issue.
I also have this issue. any update?
I would suggest flashing a gapps package , but that might require unlocking and rooting