MTP on windows 10 and USB 3.0 cable issues - LG G7 ThinQ Questions & Answers

Hello,
I recently purchased an Anker USB C 3.1 cable and its working great, EXCEPT when I'm trying to transfer files off of the phone. It happens to my old anker USB 3.0 cable as well.
Has anyone else noticed this? using it on a windows 7 machine and on the same machine as windows 10 with a live linux usb stick the cable works flawless. Is this strictly windows 10 messing up or is the phone partially to blame too? using the USB 2.0 cable that came with the phone works fine for transferring to and from the phone, but that shouldn't be happening right?

j.arsenault said:
Hello,
I recently purchased an Anker USB C 3.1 cable and its working great, EXCEPT when I'm trying to transfer files off of the phone. It happens to my old anker USB 3.0 cable as well.
Has anyone else noticed this? using it on a windows 7 machine and on the same machine as windows 10 with a live linux usb stick the cable works flawless. Is this strictly windows 10 messing up or is the phone partially to blame too? using the USB 2.0 cable that came with the phone works fine for transferring to and from the phone, but that shouldn't be happening right?
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The MTP feature is actually pretty old and USB 3.0 is something new for it but I don't think that LG will try updating it or do anything because it was reported that windows 10 won't support it in the future (at least the first version).

Is there going to be an alternative to MTP in the future then? I know mass storage hasn't been a thing since kit kat, and ptp only works for photos. its wierd that only win10 is the outlier.

No problem to transfer files with my G7 with 3.0 cable. Try reinstalling LG drivers. Sometimes drivers are not well installed and problems like this happen.

Related

USB device not found or cannot copy files to your computer- solution is the USB cable

For those who had problems with their Kies or Windows not recognizing their S3 or find that copying your files using the MTP device mode slow, change your USB cable. I had problems rooting my Rogers G3, copying files to my computer was impossible and when I connect my G3 to a Vista desktop computer, I get the error USB device not recognized (code 10). Then I remember I have no problems with my Win7 laptop. The only difference was the USB cable. I use the same cable on the Win7 laptop and Wahla! Everything worked beautifully!
You would think there is no difference in a regular USB cable but it does. Hope this helps those having those nightmares trying to connect their phones to Kies.
Well.... i could see maybe if your USB cable was damaged somehow that it was hindering functionality... or was just a crappy USB cable to begin with.... but USB is USB. Pin layouts haven't changed.... nor has the wiring layout for USB cables changed. Yes, we have three different classes of USB now... but as far as i'm aware, it's only the USB controllers that are different, not the cables that are used. If they changed the cables, then i don't think that there would be a possibility of pretty much universal backwards compatibility between all versions of USB. I've used my S3's micro-USB cable... my old Motorola Atrix 4G's micro-USB cable... hell, even the micro-USB cable used to charge my Logitech mouse... never had a problem with any of them. Soooo.... a damaged cable is the only thing i can think of that would have caused issues with it not recognizing the device.
I thought the same. This 'damaged' usb cable is from my Samsung Vibrant. It still works with my Vibrant. How do you explain that?
Anyway, just trying to help.
Didn't help me either unfortunately. My laptop works fine but have the problem on my desktop. Setup my parents Galaxy S III with its new cable and had the same problem. Luckily I found that I can use the USB 3.0 port as a workaround...

USB Oddness? Vista, 3rd party USB lead and S3

Hi All
Just a quick question re Galaxy S3 and USB...
I've only had my S3 for a few days now, and have hooked it up to my home PC to update to Jelly Bean via Kies, this worked perfectly, the phone was recognised, drivers installed etc.
I've just tried hooking it up to my PC at work and it's not being recognised at all and not even charging...
My work pc is running Vista, I've installed Kies which installed fine, and said it was installing drivers but nothing registers when I hook the phone up, and interestingly nothing shows up on the phone to indicate it's attached to USB.
I'm currently using a bog standard thrid party usb which I've previously used for my HTC Desire Z, which used to work fine but I'm wondering if that might be the culprit? I have read somewhere about the S3 usb being slightly non-standard, but think that is to do with media output etc rather than data and charging, is that right?
Mine seems quite fussy about USB cables. The OS shouldn't affect whether or not it gets 5v from the USB port.
andyfoster said:
Mine seems quite fussy about USB cables. The OS shouldn't affect whether or not it gets 5v from the USB port.
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Just hooked it up to my work pc using the lead that came with the phone and it seems to work fine, seems it is rather fussy...which is a shame as I like to be able to charge my phone at work...

[Q] USB Keeps being plugged in and out

Hello,
When plugging my HTC One M8 into my laptop, about every 30 seconds there is the sound of a USB being plugged out and then plugged back in, and then the typical windows 8 "what do you want to do with this device" notification. I dont think its a laptop problem because my USB memory sticks etc work completely fine. I've tried with all the USB ports, both 2.0 and 3.0.
Any ideas as to what to do to troubleshoot?
Thank you.
xT4Z1N4TRx said:
Hello,
When plugging my HTC One M8 into my laptop, about every 30 seconds there is the sound of a USB being plugged out and then plugged back in, and then the typical windows 8 "what do you want to do with this device" notification. I dont think its a laptop problem because my USB memory sticks etc work completely fine. I've tried with all the USB ports, both 2.0 and 3.0.
Any ideas as to what to do to troubleshoot?
Thank you.
Click to expand...
Click to collapse
Try a different cable.
xunholyx said:
Try a different cable.
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Click to collapse
I have tried with the cable that came with the M8, and also the cable that came with my old Desire Z
1. Uninstall the drivers for HTC m8 from device manager , accept to delete all drivers and restart you laptop. After restart reconnect your phone and fresh install your phone. Use your original cable.
Sounds like bad cable, bad USB port on pc, or port on device is damaged. Rule out the first 2 first. Try another pc too. If not, probably your device port unfortunately.
I've seen a couple other reports of this happening on Win 8 (8.1 specifically?); and bad port or cable did not seem to be the cause. Don't know if a solution was ever found.
I've had this problem with some cables. An old Treo Pro cable I have does this, as well as a generic 3rd party cable too. The genuine HTC cable works fine as does a 3rd party flat cable I have. I always forget about it and spend 2 hours trying to figure out why the blasted thing kept disconnecting, then I remember and use my trusty OEM cable and all is well...

HTC 10 usb 3.0 problems

Hello, I've just purchased HTC 10 from T-mobile in Poland. I installed HTC Sync Manager, but every time I connect the device to usb 3.0 port, my Windows 10 file explorer hangs and I can not use the device (nor can I do it through Sync Manager.) I tried downloading only usb drivers and selecting the option to fix corrupt files, but it didn't help either. Weird thing is, that there is no problem when using usb 2 port. Any ideas on how to fix it?
PS I've never had any problems with using the usb 3.0 port with my LG G3
I had this issue when using None Intel USB 3.0 ports at the front of my PC. Do you have any intel USB 3.0 or USB 3.0 at the back of the PC you could try and see if it works?
According to what I I have read, if you are wanting to activate USB 3 mode in the HTC 10, what they don't tell you is that it is actually USB 3.1, and you must have USB 3.1 ports on your PC to connect to, otherwise it will only connect at USB 2 performance even if you plug it into USB 3 on your PC. You can't enable the USB 3 mode on the HTC 10 unless it senses being connected to a USB 3.1 port. I speculate that is why the cable HTC ships with the HTC 10 is actually a USB 2 cable with a USB C (3.1) connector on it. I was rather disappointed to learn this. I have USB 3 on my PC, but not USB 3.1, so I can't use the USB 3 mode on my HTC 10. My prior Galaxy S5 had a micro USB 3 connector and (before it eventually failed to work) I was able to transfer files an appreciable amount faster via USB 3 between it and my PC.
shankly1985 said:
I had this issue when using None Intel USB 3.0 ports at the front of my PC. Do you have any intel USB 3.0 or USB 3.0 at the back of the PC you could try and see if it works?
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Exactly as you said, I tried disconnecting usb 3.0 ports at the front (I have zalman z9 u3) and using the ones directly from mobo and it worked. Any idea why is that?
Magic Stick said:
Exactly as you said, I tried disconnecting usb 3.0 ports at the front (I have zalman z9 u3) and using the ones directly from mobo at it worked. Any idea why is that?
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My best guess is front USB ports don't have enough power to push data to the htc 10
Or the front USB ports none Intel are bugged when using this device.

OnePlus 7 USB-C Dock Advice

I just received the phone and tried to use it with this dock with no results (the power led lights on and android P notifications shows the connection with a USB device, however it is not properly recognized).
I tried with an USB key, a mSD and with a HDMI cable attached. Any advice on alternative solutions? (both HW and SW).
I wish I could relate or let alone try to understand what you just said. I would have been fine with typos , but clearly your sentence structure is off even without proper punctuation. Regardless, thank you for the information sir.
Sent from my GM1917 using Tapatalk
Hentai_expert said:
I wish I could relate or let alone try to understand what you just said. I would have been fine with typos , but clearly your sentence structure is off even without proper punctuation. Regardless, thank you for the information sir.
Sent from my GM1917 using Tapatalk
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Thanks for the tip Sir. I rewrote the sentences in a clearer way to make them easily understandable.
I was using a third party DASH cable originally for my OP3, with my OP7P and noticed it does the same thing as your dock. Side note the OP7P could not be recognized in fastboot with said third party DASH cable.
But the OEM cable works without fail ever time could be pin/or chip? configuration but I don't know enough about Warp/DASH/VOOC to say.
graycatgrayhat said:
I was using a third party DASH cable originally for my OP3, with my OP7P and noticed it does the same thing as your dock. Side note the OP7P could not be recognized in fastboot with said third party DASH cable.
But the OEM cable works without fail ever time could be pin/or chip? configuration but I don't know enough about Warp/DASH/VOOC to say.
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I made some further tests and these are the results:
- With the dock powered with a PD cable (so charging the phone as well) the video signal works as expected but no other devices are recognized (I tried a USB key, a keyboard and the usual microSD but none are visible)
- Using a simple USB-C to HDMI cable the video out works like a charm
I think the USB issue might be related to the drivers needed to identify the device (a similar situation happened to me on the Nexus 7 several years ago and I fixed it changing the kernel). For now I think I will have to find a different dock. The best one for my needs should have 2 USB, mSD slot, HDMI and Ethernet. Any tips?
SimoxTav said:
I made some further tests and these are the results:
- With the dock powered with a PD cable (so charging the phone as well) the video signal works as expected but no other devices are recognized (I tried a USB key, a keyboard and the usual microSD but none are visible)
- Using a simple USB-C to HDMI cable the video out works like a charm
I think the USB issue might be related to the drivers needed to identify the device (a similar situation happened to me on the Nexus 7 several years ago and I fixed it changing the kernel). For now I think I will have to find a different dock. The best one for my needs should have 2 USB, mSD slot, HDMI and Ethernet. Any tips?
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One further update:
I used the same dock on the Mi A1 with Android P and it is properly recognized with both the mSD and the USB key attached. Obviously there is no HDMI out since the port is only a USB 2.0 one rather than a 3.1 like the OP7P.
At this point I think it might be related to drivers only, because the notification for an attached USB is there but it is not simply recognized (to be honest if i use the PD-USB while having the mSD inserted, the phone is charged but no popup for attached USB device is shown in that case).
SimoxTav said:
One further update:
I used the same dock on the Mi A1 with Android P and it is properly recognized with both the mSD and the USB key attached. Obviously there is no HDMI out since the port is only a USB 2.0 one rather than a 3.1 like the OP7P.
At this point I think it might be related to drivers only, because the notification for an attached USB is there but it is not simply recognized (to be honest if i use the PD-USB while having the mSD inserted, the phone is charged but no popup for attached USB device is shown in that case).
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Yeah I'm having the same issue, tried an HP dock and a Dell dock. Neither one supported USB. I don't understand why this is, never had this issue on older model Android phones. Must be the drivers.
FYI - The HP one displayed the picture on the monitor via HDMI, but wouldn't charge the phone. Dell one would charge, but wouldn't support the monitor. I have another model Dell dock that I'm going to try next week that I think will work better.
Another quick update.
All the test were performed with OTG on and with USB debug enabled and disabled to see if there are any differences in results(no differences for now)
Atzbee Dock
- HDMI Out working even without an external power source
- No USB drive/key detected
- Phone charging works
EC Technology Dock
- HDMI Out working even without an external power source
- No USB drive/key detected
- Phone charging works
So how can we escalate this to OnePlus? We should not be having these problems.
I made some further tests with several devices.
original OP OTG
Works with every device so far (not tested with Ethernet)
Vava 8 in 1 old & Vava 8 in 1 new
HDMI, USB flash, sd card and transflash work at the same time (even without an external power source).
I am finding problems in the connection of a keyboard or mouse that are never recognized (except for the original OTG cable)
Ethernet is never recognized.
To make sure before I buy one, the vava 8 in 1 hub works with usb flash drive while charging the phone?
ebolam said:
To make sure before I buy one, the vava 8 in 1 hub works with usb flash drive while charging the phone?
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Yes (on USB 3.0), however it is confirmed that is a limitation of the kernel, since flashing a different one seems to make everything work smoothly as reported here.
SimoxTav said:
Yes (on USB 3.0), however it is confirmed that is a limitation of the kernel, since flashing a different one seems to make everything work smoothly as reported here.
Click to expand...
Click to collapse
So it only works on a modified device? (unlocked bootloader, flash new kernel) stock does not work?
ebolam said:
So it only works on a modified device? (unlocked bootloader, flash new kernel) stock does not work?
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it works on USB .3.0 on hubs with stock kernel, but no keyboards or mouse (charging always worked for me). Modifying is needed to achieve the full functionality of the hub
You have to flash a custom kernel to get the USB type C keyboard and mouse working! Stock kernel does not work! Flash it and whalla! read my thread. https://forum.xda-developers.com/oneplus-7-pro/help/otg-usb-hub-recognizing-mouse-keyboard-t3936188
I just want to report that this issue has been resolved with Android 10. The HP dock I was using now supports the keyboard and mouse. Display and charging also still works.
Well that's a huge bummer, I regret buying the tmo variant. I reported this and chatted with one of the people there about pd+otg issues. I am able to get usb hubs to work if plugged into a c-typeA(f) adapter. That of course means no PD or HDMI, so it's awesome that Android 10 includes that fix!
Sent from my GM1915 using Tapatalk
quentin0 said:
I just want to report that this issue has been resolved with Android 10. The HP dock I was using now supports the keyboard and mouse. Display and charging also still works.
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Hello quentin0, could you please share with us the model of the hp dock you are using ? Thanks a lot !
Everything works, SD card, Ethernet, HDMI (Desktop mode or Mirror which one you want), Keyboard, Mouse, Flash drive. https://www.amazon.com/gp/aw/d/B07XRJDMLD?psc=1&ref=ppx_pop_mob_b_asin_title
Rooted but stock kernel even charge the phone but slowly if you supply external power.
Android 10.3
Wow exactly what I was looking for... Thx a lot !

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