Hi all, I have been searching online over 24 hours now, hoping to find a free computer software tool (online) that detects and diagnoses android problems. I have been unsuccessful thus far. I woke up yesterday morning to my phone screen not coming on, though the phone is on because the red light is blinking. I have had it plugged into my pc charging, so it does not go dead, as well as with the hope I would find something online to run testing on it via internet. I went through this about 18 months ago with another LG phone. I took it to a local phone repair store and they told me the LCD went out. I paid $165 for them to replace it. Not really hip on paying that much money again to fix this phone, nor can I even afford it, as I'm a single mother with two small children (they're dad passed away last year, unexpectedly). Ultimately, I really don't want to lose everything in/on it!
Can anyone give me any suggestions/ advice on what my options are in restoring /repairing this phone without taking a major blow to my wallet?
Thank you all for your replies / feedback!
Related
So today I dropped my poor Evo.. for the first time ever. I rushed home to get some things for a surprise birthday party, and I guess as I exited I dropped the phone. I freak out whenever my phone isn't in my pocket, but I guess I was in such a hurry I didn't notice this for thirty minutes.. once I got to the party. I freaked out, drove back, saw it laying there in the middle of the street where I had first parked.. picked it up to find that it still worked, but was dusty and the screen was busted severely. My assumption was that a car went over it going fast enough that the force didn't completely break it, which may be a crazy thought. But regardless, the screen is now messed up. What should I do? I carry the $7 monthly insurance with Sprint, I've had it since my Touch Pro days. BUT, my evo is rooted and flashed with a new rom. What steps should I take now to get a replacement phone? I know there are steps outlined somewhere around here, I had them saved, but I remember seeing a post about someone still getting screwed over even after flashing to a nonrooted rom. So what do I do, and how much will it cost me? All help greatly appreciated.
PS: I posted hours ago expecting to have responses by now, but I guess with the downtime my post was lost
There's a how to unroot your evo in two steps thread if you're really paranoid. You could probably just bring it to the sprint repair store turned off, pay the deductible, and get a replacement right there.
If the phone is that messed up, no one is even going to look at it ... just get it replaced. Either head to the Sprint store as suggested above, or go on-line and contact Assurion. Don't worry about be rooted, etc ... it won't matter.
hi everyone. ive been a tmobile customer for quite a few years after leaving alltell and i love it. in march of 09 i got a brand new motorola cliq. i loved the phone. a few months after having it, i receieved a software upgrade for the phone. just a minor upgrade. i went to install it and my phone bricked. i called tmobile about it and they sent me a new motorola cliq and i sent them my bricked one. free of charge. well in the recent months this cliq has been through a lot. ive dropped it into the kitchen sink while washing dishes twice. but it still worked. its fallen out of my pocket quite a few times while jogging around the neighborhood. so now its got quite a few problems. ill try to list them all.
1. Whenever i turn the phone off, it decides to automatically turn itself back on.
2. In order for me to use it as a USB device on a computer, i have to plug in the cable, turn off the phone, allow it to turn itself on, and then it will be recognized.
3. In order to charge the phone, i have to plug in the cable to both the wall and the phone, and then power off the phone and allow it to turn itself back on. then it starts charging. but if i bump it even just a little bit, i have to go through the process again.
4. A fairly big piece of the touchscreen at the top of the phone is missing due to falling out of my pocket. Therefore resulting in nearly half of the touchscreen not being able to be used.
5. The phone itself runs very slow and laggy. Its running android 2.1-update 1. It takes nearly 10 minutes for the phone to be functional once turned on.
6. Using the web browser and or sending mms/sms messages takes much longer than other android phones
7. Sometimes while the phone is being charged, it thinks the charger is being removed and then plugged back in when its really not. so it vibrates like crazy.
8. The hinges holding the screen to the keyboard have been damaged so now the phone is hard to slide open. Also anytime time i slide open the phone, the letter "p" on the keyboard is always pushed down.
Ive contacted tmobile several times about these problems and they said that i am not able to get a full upgrade. i really am hoping to get the g2 as i cannot go without android and a keyboard. So i was just wondering if any of you would know some tips on getting tmobile to send me a new g2 free of charge as i am very very tight on money? or even some things i could say to them to get one?
I think you have to go through 3 or 4 replacements before they recommend changing to a different device, but I highly doubt they will swap it out for a G2 since the price difference of the phones is huge. Other than an upgrade I don't know of any other way they will give you one for free.
There is no way they'll hook you up with a G2 for free. Maaaybe another Cliq, but its rife with user inflicted physical damage issues so who knows. You could call tmo and ***** your way over to retention and as a last ditch effort to salvage you they will offer you a full upgrade, but even then you still pay a couple hundred. Free is just outside the realm of possibility I'm afraid. Good luck though. My sister has the cliq and has a few of those issues too.
Sent from my HTC Vision using XDA App
ahh. i just cant stand to have all these problems. several of my friends have gotten free phones from tmobile by complaining and saying that they were going to go to other carriers. i was told before by a few customer service reps that i would be eligble for a full upgrade now but they lied about that
just got this phone today and decided to root it. then, probably made one of the stupidest mistake in life. i tried to use the wrong PIT file and forgot to uncheck the repartition. now nothing show up on the screen, only the blue led light come up. non of the key combo works and can't get in download mode. (shouldn't try rooting while eating and watching movie ). so after digging though some threads, i just wondering will a usb jig fix my problem? and if i need to take it back to sprint, what's the best logical excuse i can use to get a replacement or get it fixed? Thanks.
If your phone won't turn on at all, and it seems like it's hardbricked. Get a Jtag service from the guy on Mobile Tech Videos. That's $50 compared to paying $100 and waiting for the Insurance to have a replacement in stock.
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
I did that and he got my phone working again. I would have been 2 plus weeks without it (waiting on insurance to have replacement), but got mines back within 3 days. (Because I live 2 hours away. )
USB jigs only work if the phone can turn on. So you have to be able to see the "Samsung Galaxy S2" splash screen. If you can't even see that, then no, USB jigs won't work.
Man your phone is a day old... take that sucker back to Sprint and tell them you loaded up an app from the market shut the phone down and it wont turn back on... You have insurance(hopefully) plus you are within your first 15 days...
if your phones a day old and you tried to root it while eating and watching a movie maybe you should have them replace it with a Samsung....Replenish! honestly, be careful mang. when in doubt, put down the pizza lol.
Sent from my SPH-D710 using XDA App
hi guys, I took my phone back to sprint today, those people who worked there are really nice there and i got my phone replace in less than 10mins. Now it's rooted and working great! Thanks for all your help.
So I'm chillin last night on my PC with my HOX next to me on the couch when suddenly it restarts and goes into bootloader with some red text under the htc logo. It was stock JB unlocked and would not boot no matter what. If I tied it to my pc and hit recovery it would say SD init fail or something like that.
When trying to restart (done it like 2kk times also tried to do anything in bootloader but nothing seemed to work) it would do random things like getting stuck at the htc logo, getting stuck at the htc logo with red text under it, trying to boot then crashing with a lovely buzz or going directly to bootloader. Also a couple of times it got into a broken bootloader with broken text all over the screen. When I left it at the carrier's store it wouldn't start at all.
Now for the question... Are they going to replace my device? From my tech savvy but not pro point of view the SD card is fried. Not even a month ago the HOX went into service for multiple yellow zones and came back with small cracks on the body which I didn't see at first. The SD is welded to the mobo so the motherboard has to be replaced altogether right? Prying apart my HOX multiple times due to manufacturing problems is not on my agenda. Also the gasket between the screen and the body sits lower now so it gathers dust in the said place. I'm really not enjoying this frankenphone anymore.
It's been just over half a year and my phone's been sitting in service for a cumulative month. That is not cool by my standards.
This is my first HTC and it may be my last. Also I'm thinking of ending a 15Y contract with Orange Romania if I don't get a new device this week.. Very, very sad. Also while waiting for my number to be called at the store, my car got towed and lost another 100E because of this S****Y phone and S****Y service because the only two stores that handle service are downtown and parking is a b***h.
Vladonexxx said:
So I'm chillin last night on my PC with my HOX next to me on the couch when suddenly it restarts and goes into bootloader with some red text under the htc logo. It was stock JB unlocked and would not boot no matter what. If I tied it to my pc and hit recovery it would say SD init fail or something like that.
When trying to restart (done it like 2kk times also tried to do anything in bootloader but nothing seemed to work) it would do random things like getting stuck at the htc logo, getting stuck at the htc logo with red text under it, trying to boot then crashing with a lovely buzz or going directly to bootloader. Also a couple of times it got into a broken bootloader with broken text all over the screen. When I left it at the carrier's store it wouldn't start at all.
Now for the question... Are they going to replace my device? From my tech savvy but not pro point of view the SD card is fried. Not even a month ago the HOX went into service for multiple yellow zones and came back with small cracks on the body which I didn't see at first. The SD is welded to the mobo so the motherboard has to be replaced altogether right? Prying apart my HOX multiple times due to manufacturing problems is not on my agenda. Also the gasket between the screen and the body sits lower now so it gathers dust in the said place. I'm really not enjoying this frankenphone anymore.
It's been just over half a year and my phone's been sitting in service for a cumulative month. That is not cool by my standards.
This is my first HTC and it may be my last. Also I'm thinking of ending a 15Y contract with Orange Romania if I don't get a new device this week.. Very, very sad. Also while waiting for my number to be called at the store, my car got towed and lost another 100E because of this S****Y phone and S****Y service because the only two stores that handle service are downtown and parking is a b***h.
Click to expand...
Click to collapse
Heres my advice to you:
I've been a HTC owner for around 3 / 3 and a half years. Absolutely loved them at first but seriously, they've let their standards slip. They've actually publicized the fact that they're crumbling, by sacking half their CEO's so something is obviously seriosly wrong internally.
I love my HOX but will NEVER (atleast for a couple of year) buy a HTC again. They shut dev's down for no reason and with no warning. Their updates are atrocious and they replace parts in service centers that are generic rubbish parts. I know they've replaced friends LCD's with generic LCDs and not the SLCD2.
Some more advice for you, is although it may not be Orange's fault, I would almost certainly (if you really have been with them 15 year) tell them that you are leaving. They WILL NOT, let you go. They will offer you deals that will be unrivaled and you should be put through to a department called "Customer Retention's" if you get here, WINNER WINNER CHICKEN DINNER. You'll easily leave with a much better deal than your on now, and I'm saying that without even knowing what you're getting, this is just how Mobile Providers work.
Hope this helps, best of luck !!
Thanks for the support.. I've done that but I got no reaction whatsoever just the regular "this is all we can do". Probably due to the fact that most of this time the contract was on my parent's name from 99 to 2005. Either way... is the whole motherboard swapped in case of a dead SD? And if so, do they swap the whole device? I've stated firmly that I do not want a repaired device (twice, badly) exactly because of the fact that I can't be sure of the parts used (this last part was not stated)
Very sad
So it's been 16 days now and Orange's service contractor has yet to receive a replacement motherboard. I think I'm going to report this to the police as theft as 15 days is the most they can keep my device in service according to the service contract.
I have also stated that I will only accept a replacement as they have to change the mobo, case and screen. Case and screen due to s****y service the last time. That didn't seem to matter at all. They think I am going to accept a phone entirely built in Romania out of replacement parts. Ha! This time I have the law on my side as they didn't respect our contract. It's gonna be a new phone in retail packaging or nothing.
Gave up on HTC and Orange. I'm only happy that I've just finished med school and I have all the time in the world to file complaints and even to turn up in courts.
Hey guys!
On friday afternoon, i believe i killed my 3 month old baby. I got furious at something, and threw the phone onto my desk (I'm 190cm 6'3, desk is about 70cm above ground, you do the maths) and when i picked the phone up...
It looked fine.
I tried unlocking it, nothing would come up other than a black screen lighting up, but the sounds touch etc it works fine. Even the digitizer seems fine, odd enough.
So practically the inner LCD is dead, and unfortunately since i bought the device from US and went back to my homecountry, that screen replacement thing doesnt work out for me. Also unfortunately HTC is a complete asshat and for a reason no one knows, decided to not make any authorized services in the country, and i dont want to trust some dude downtown which can "fix my phone for 450tl" (thats a big deal of money where the minimum wage is 900tl per month) that doesnt even have a store but a stand.
Since then im using my old S3, which shared the same faith; furious throws ended up with inner lcd being cracked. Got it replaced from dealer, but ever since its 3G module does not work and oddly enough the guys there were like "your phone was rooted its out of warranty if anything relating mobo happens" before even accepting payment; 3 days later hte phone started acting up and 3G failed.
Anyway to the actual question, how hard are these screens to change? Also, any good sellers on fleabay? I talked with a few phone guys I know and they agreed to change it if i provide the screen, but honestly i dont know what to do, to sell this phone and get an iPhone (or a S5 because waterproof) or to somehow get this repaired? I'm fairly pissed off that i cant get a damn phone repaired which is also sold and imported into the country...
Also kinda unrelated but might anyone know why the 3G doesnt work? I've since then unrooted the phone and reverted back to stock rom but its still not working...
Maybe this will get you an idea: http://goo.gl/nBvaLz
Never done it myself tho with an m8. My DHD and OneX have been fully disassembled without problems tho to replace almost everything. [emoji41]
Look for disassembly videos online and order a new screen\digitizer assembly form ebay (dont attempt to separate the glass from the screen).
It takes patience and some steady hands, but it is possible to change the assembly.
http://goo.gl/GJU6VV
barkinos98 said:
Hey guys!
On friday afternoon, i believe i killed my 3 month old baby. I got furious at something, and threw the phone onto my desk (I'm 190cm 6'3, desk is about 70cm above ground, you do the maths) and when i picked the phone up...
It looked fine.
I tried unlocking it, nothing would come up other than a black screen lighting up, but the sounds touch etc it works fine. Even the digitizer seems fine, odd enough.
So practically the inner LCD is dead, and unfortunately since i bought the device from US and went back to my homecountry, that screen replacement thing doesnt work out for me. Also unfortunately HTC is a complete asshat and for a reason no one knows, decided to not make any authorized services in the country, and i dont want to trust some dude downtown which can "fix my phone for 450tl" (thats a big deal of money where the minimum wage is 900tl per month) that doesnt even have a store but a stand.
Since then im using my old S3, which shared the same faith; furious throws ended up with inner lcd being cracked. Got it replaced from dealer, but ever since its 3G module does not work and oddly enough the guys there were like "your phone was rooted its out of warranty if anything relating mobo happens" before even accepting payment; 3 days later hte phone started acting up and 3G failed.
Anyway to the actual question, how hard are these screens to change? Also, any good sellers on fleabay? I talked with a few phone guys I know and they agreed to change it if i provide the screen, but honestly i dont know what to do, to sell this phone and get an iPhone (or a S5 because waterproof) or to somehow get this repaired? I'm fairly pissed off that i cant get a damn phone repaired which is also sold and imported into the country...
Also kinda unrelated but might anyone know why the 3G doesnt work? I've since then unrooted the phone and reverted back to stock rom but its still not working...
Click to expand...
Click to collapse
MarckX said:
Maybe this will get you an idea: http://goo.gl/nBvaLz
Never done it myself tho with an m8. My DHD and OneX have been fully disassembled without problems tho to replace almost everything. [emoji41]
Click to expand...
Click to collapse
opticus44 said:
Look for disassembly videos online and order a new screen\digitizer assembly form ebay (dont attempt to separate the glass from the screen).
It takes patience and some steady hands, but it is possible to change the assembly.
http://goo.gl/GJU6VV
Click to expand...
Click to collapse
The M8 has a repairability score of 2/10. I bent my back cover, and many cell repair shops refused to replace it.
You don't want to take this on by yourself. Check out the tear down at ifixit.com.
Just did the work on a M7, it should not be all that different. Though, I have not tried it myself on my M8.
http://youtu.be/KFiVKMkvwCc
xunholyx said:
The M8 has a repairability score of 2/10. I bent my back cover, and many cell repair shops refused to replace it.
You don't want to take this on by yourself. Check out the tear down at ifixit.com.
Click to expand...
Click to collapse
Lol, you can leave it be and just buy a new one as well, yeah. The easy way....
imo 2/10 means it's repairable (my glass is half full). I would look for a cheap dead-mobo or a hard-bricked phone (with a working screen , that is)
^This guy
As long as you cant use it, why not try?
barkinos98 said:
Hey guys!
On friday afternoon, i believe i killed my 3 month old baby. I got furious at something, and threw the phone onto my desk (I'm 190cm 6'3, desk is about 70cm above ground, you do the maths) and when i picked the phone up...
It looked fine.
I tried unlocking it, nothing would come up other than a black screen lighting up, but the sounds touch etc it works fine. Even the digitizer seems fine, odd enough.
So practically the inner LCD is dead, and unfortunately since i bought the device from US and went back to my homecountry, that screen replacement thing doesnt work out for me. Also unfortunately HTC is a complete asshat and for a reason no one knows, decided to not make any authorized services in the country, and i dont want to trust some dude downtown which can "fix my phone for 450tl" (thats a big deal of money where the minimum wage is 900tl per month) that doesnt even have a store but a stand.
Since then im using my old S3, which shared the same faith; furious throws ended up with inner lcd being cracked. Got it replaced from dealer, but ever since its 3G module does not work and oddly enough the guys there were like "your phone was rooted its out of warranty if anything relating mobo happens" before even accepting payment; 3 days later hte phone started acting up and 3G failed.
Anyway to the actual question, how hard are these screens to change? Also, any good sellers on fleabay? I talked with a few phone guys I know and they agreed to change it if i provide the screen, but honestly i dont know what to do, to sell this phone and get an iPhone (or a S5 because waterproof) or to somehow get this repaired? I'm fairly pissed off that i cant get a damn phone repaired which is also sold and imported into the country...
Also kinda unrelated but might anyone know why the 3G doesnt work? I've since then unrooted the phone and reverted back to stock rom but its still not working...
Click to expand...
Click to collapse
And the next time a girl breaks up with you - don't take it out at you phone, just hit a pillow.
I'm going to make the hotspot stay open 24/7, because S3 doesnt have mobile network, and since I'm paying why not actually use it?
Also, odd enough one service quoted me 330TL while another said 450TL (both in far away cities) when one in my city asked 400TL...