[Q] getting a new phone? - G2 and Desire Z Q&A, Help & Troubleshooting

hi everyone. ive been a tmobile customer for quite a few years after leaving alltell and i love it. in march of 09 i got a brand new motorola cliq. i loved the phone. a few months after having it, i receieved a software upgrade for the phone. just a minor upgrade. i went to install it and my phone bricked. i called tmobile about it and they sent me a new motorola cliq and i sent them my bricked one. free of charge. well in the recent months this cliq has been through a lot. ive dropped it into the kitchen sink while washing dishes twice. but it still worked. its fallen out of my pocket quite a few times while jogging around the neighborhood. so now its got quite a few problems. ill try to list them all.
1. Whenever i turn the phone off, it decides to automatically turn itself back on.
2. In order for me to use it as a USB device on a computer, i have to plug in the cable, turn off the phone, allow it to turn itself on, and then it will be recognized.
3. In order to charge the phone, i have to plug in the cable to both the wall and the phone, and then power off the phone and allow it to turn itself back on. then it starts charging. but if i bump it even just a little bit, i have to go through the process again.
4. A fairly big piece of the touchscreen at the top of the phone is missing due to falling out of my pocket. Therefore resulting in nearly half of the touchscreen not being able to be used.
5. The phone itself runs very slow and laggy. Its running android 2.1-update 1. It takes nearly 10 minutes for the phone to be functional once turned on.
6. Using the web browser and or sending mms/sms messages takes much longer than other android phones
7. Sometimes while the phone is being charged, it thinks the charger is being removed and then plugged back in when its really not. so it vibrates like crazy.
8. The hinges holding the screen to the keyboard have been damaged so now the phone is hard to slide open. Also anytime time i slide open the phone, the letter "p" on the keyboard is always pushed down.
Ive contacted tmobile several times about these problems and they said that i am not able to get a full upgrade. i really am hoping to get the g2 as i cannot go without android and a keyboard. So i was just wondering if any of you would know some tips on getting tmobile to send me a new g2 free of charge as i am very very tight on money? or even some things i could say to them to get one?

I think you have to go through 3 or 4 replacements before they recommend changing to a different device, but I highly doubt they will swap it out for a G2 since the price difference of the phones is huge. Other than an upgrade I don't know of any other way they will give you one for free.

There is no way they'll hook you up with a G2 for free. Maaaybe another Cliq, but its rife with user inflicted physical damage issues so who knows. You could call tmo and ***** your way over to retention and as a last ditch effort to salvage you they will offer you a full upgrade, but even then you still pay a couple hundred. Free is just outside the realm of possibility I'm afraid. Good luck though. My sister has the cliq and has a few of those issues too.
Sent from my HTC Vision using XDA App

ahh. i just cant stand to have all these problems. several of my friends have gotten free phones from tmobile by complaining and saying that they were going to go to other carriers. i was told before by a few customer service reps that i would be eligble for a full upgrade now but they lied about that

Related

[Q] frustration with T mobile and the mytouch slide

I'm having serious problems with tmobile and the mytouch slide, the problems include
1. The phone randomly restarts( mostly when using pandora or youtube)
2. the Phone will freeze and I will have to take out the battery to get working again
3. 3g connection will die in spots where I normally have, or I won't have a connection in one spot while a kid with a g1 has full bars.
4. 3.5mm headset jack doesn't always work( not as frequent)
5. battery will last 5-6 hours in a day without use( I have a new second battery and still crappy battery life)
6. the keyboard will sometimes stop working
I have called tmobile on numerous occasions, and every time I feel like they're giving me the run around. They troubleshoot the phone even though I do this twice a day. Then they only address one of the issues and ignore the others, and then say they'll call me back but never do. this is my second mytouch and my 5th straight defective phone from tmobile( 3 original mytouch's and 2 slides).When I called T-mobile the technical support guy said that the internal memory can't go lower than 30 mb in order for the phone to work correctly, but i'm at 48mb and it still is happening. I've been a customer for 5 years, and most of the time i'm i'm not satisfied with the service, I want a new phone because obviously the refurbished phones suck. Is there anything I can do?
nickc2103 said:
I'm having serious problems with tmobile and the mytouch slide, the problems include
1. The phone randomly restarts( mostly when using pandora or youtube)
2. the Phone will freeze and I will have to take out the battery to get working again
3. 3g connection will die in spots where I normally have, or I won't have a connection in one spot while a kid with a g1 has full bars.
4. 3.5mm headset jack doesn't always work( not as frequent)
5. battery will last 5-6 hours in a day without use( I have a new second battery and still crappy battery life)
6. the keyboard will sometimes stop working
I have called tmobile on numerous occasions, and every time I feel like they're giving me the run around. They troubleshoot the phone even though I do this twice a day. Then they only address one of the issues and ignore the others, and then say they'll call me back but never do. this is my second mytouch and my 5th straight defective phone from tmobile( 3 original mytouch's and 2 slides).When I called T-mobile the technical support guy said that the internal memory can't go lower than 30 mb in order for the phone to work correctly, but i'm at 48mb and it still is happening. I've been a customer for 5 years, and most of the time i'm i'm not satisfied with the service, I want a new phone because obviously the refurbished phones suck. Is there anything I can do?
Click to expand...
Click to collapse
I went around this with tmobile 6 times with my old gravity2 before I got a mytouch slide, if you push for a replacement each time it stops working, they will send you a new/refurb'd phone, and even if it's refurbished, you're bound to get one that works properly at some point. Push them for another replacement, refurbished or not it's obviously a defective phone, they will replace it. You just have to be assertive.

[q] super bricked!

I've been rooting and working with custom roms for a long time (couple of years at least). I started with WinMo, and since I got my Evo the day they came out, I've been doing it in Android. I can also use ADB, and can typically recover from pretty much any problem on my Evo. (not claiming to be an expert) HOWEVER...
A couple days ago I loaded the latest Fresh ROM on my phone, and ran out the door while it was loading. Got in my car, the Evo started to reboot after applying the ROM, and zzzZZZIP! The thing went dead. And I mean REAL DEAD. The led which usually shows the charge level as not lit. I pulled the battery and tried to turn it on after replacing it. No go. Nothing when holding down vol while pressing power... nothing. When I got home I tried a wall charger, still no light, no boot, no drive with !, nothing. When the wife got home, tried her Evo's battery... same kind of nothing. USB connection to PC gives no adb access, no fastboot access,... you guessed it, nothing.
Sprint doesn't replace it if you didn't buy the warranty. Called HTC, of course they'll happily replace it, as long as it wasn't rooted. So I have a two part question.
Firstly, because I want my Evo back NOW! No, two days ago! LOL Is there a way to fix it?
Second, if I send it in, is there a way for them to know I rooted it?
Your help would be greatly appreciated.
Have you tried a different battery? That one may be fried. Just a suggestion.
Sent from my PC36100 using XDA App
fdb8231 said:
Have you tried a different battery? That one may be fried. Just a suggestion.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Thanks for the quick response! Yep, tried that. I thought maybe I had one of the USB port issues that didn't allow me to charge the phone, but alas, my wife's fully charged battery couldn't boot it (or do anything), and my battery worked fine in her Evo.
I also disassembled the phone to check solder connections both on the battery connector and the usb port... both looked totally fine.
Well, if you pay insurance on it you could always accidentally lose it and report it lost or stolen.... that's what I would do, but that's just me....
___________________________________
Yup.... The ones yoe momma told ya about.... Bad Seed Customs!!
Yeah, I'll weigh my options. I think I'll send it to HTC first. I really don't think they can read the internal memory in this condition. I think it is probably fried. It is too late for the Sprint TPE (warranty), but but I might be able to finagle a squaretrade warranty. It will take time though. I thought about having a friend list it in eBay as a buy it now for what a new one costs, buy it from him (he give me my money back), and wait whatever period squaretrade requires, and file a claim. They're great, and I should have bought a squaretrade warranty from day 1. I've had it on the two phones prior and had to use it on one of them. They're easy to deal with and cheaper than any other options. Plus, its more flexible since they don't replace the phone, they issue you a refund for it (which would give me the option of switching phones, not that I would).
mrsato said:
I've been rooting and working with custom roms for a long time (couple of years at least). I started with WinMo, and since I got my Evo the day they came out, I've been doing it in Android. I can also use ADB, and can typically recover from pretty much any problem on my Evo. (not claiming to be an expert) HOWEVER...
A couple days ago I loaded the latest Fresh ROM on my phone, and ran out the door while it was loading. Got in my car, the Evo started to reboot after applying the ROM, and zzzZZZIP! The thing went dead. And I mean REAL DEAD. The led which usually shows the charge level as not lit. I pulled the battery and tried to turn it on after replacing it. No go. Nothing when holding down vol while pressing power... nothing. When I got home I tried a wall charger, still no light, no boot, no drive with !, nothing. When the wife got home, tried her Evo's battery... same kind of nothing. USB connection to PC gives no adb access, no fastboot access,... you guessed it, nothing.
Sprint doesn't replace it if you didn't buy the warranty. Called HTC, of course they'll happily replace it, as long as it wasn't rooted. So I have a two part question.
Firstly, because I want my Evo back NOW! No, two days ago! LOL Is there a way to fix it?
Second, if I send it in, is there a way for them to know I rooted it?
Your help would be greatly appreciated.
Click to expand...
Click to collapse
Are you certain the battery isn't fried? Also, make sure the SD card is fully seated and secure. With the battery OUT, connect your EVO to it's power supply and then reinsert the battery. Sometimes, after doing so, you will see the LED light up. If not, try again. If it still does not, try getting to the Hboot screen by pressing the down volume button while also pressing the power button.
I am pretty sure I tried that. I pulled battery while plugged in, put battery back, no difference. The first thing I thought was that it was a bad battery connection, because the phone has never worked with the battery out, but plugged in. The battery MUST be in to work. So I disassembled it to check the battery and USB connection solder points, and they look fine.
I called a reputable mobile phone tech and he said he has seen this a few times with rooted Android devices. He said he doesn't think they will be able to read the internal memory, or probably won't go through the effort it would require to (pull the internal memory out and put it in a reader).
Just pull all your root files off the SD card cause that is a dead give away that it is rooted.
Sent from my PC36100 using XDA App
Insurance
Going through HTC is going to be a waste of time. Their turn around time is 30 days... And thats if they dont discover the rooting and therefore actually replace it.
Your best bet is sucking it up and paying the $100 deductible for Asurion insurance... If you order on their website www.phoneclaim.com they will overnight for free. However I have heard of it being back-ordered, in which case you will either wait, or be one of the lucky guys who gets a brand new one.
In regards to them seeing your internal memory, I would say its 50/50. They can recover that sort of stuff, but at the same time, HTC is way more lenient with rooting/mods than other manufacturers.
Good luck
toddlmr said:
Just pull all your root files off the SD card cause that is a dead give away that it is rooted.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As it turns out, when you send your phone to HTC, you have to pull your battery cover, battery, microSD card, and any other "accessories" you have off, and keep them. They only want the phone without any of these items. I asked the guy, "you don't want me to ship the batter OR even the cover with the phone, but separate?" He said, "no, they are yours to keep. if you send them to us, they will not be returned." LOL! If they replace the phone, I'll have spare parts! Yaaay! I left my screen protector on it, in case they can fix it, they won't scratch it. Love my Evo y'all!
Yah the same exact thing happened to me when i first got my evo (the first day it came out). Absolutely no sign of life, but got it through best buy and just went back with no insurance or anything and she gave me another one on the spot.
Yeah if it won't even power, they won't bother. You are straight unless by some miracle they actually get it working.
TEP is a godsend.
I'm supremely surprised no one has popped in to say "WRONG SECTION AMAGADWTFBBQ!"
sekigah84 said:
I'm supremely surprised no one has popped in to say "WRONG SECTION AMAGADWTFBBQ!"
Click to expand...
Click to collapse
That would be so barbaric and elementary - so many capitals and so much hostility!
To the OP:
Wrong section, jackhole.
It will probably cost you $35 without the insurance. If one store doesn't work, try another.
Yeah, just smash it on the floor and claim a new one
$100.00 ..thats it.
Where to post this?
I had a feeling this was the wrong place to post this, but not sure where else to do it. General maybe?
SORRY! ;-P
I wouldn't have a problem if an admin moved it to the right place.
Do did you make a decision to send it in?
teh roxxorz said:
Do did you make a decision to send it in?
Click to expand...
Click to collapse
Yeah, with fingers and toes crossed.
Well, I don't think they'll find out. Cuz I'm in engineering, and they could try to overvolt the phone [in an attempt to turn it on] but too much a risk of frying the circuits. Also no sdcard so they can't see your files...and way too much work to disassemble...so I think you're good.
Thanks man, that really is reassuring. I'm kind of on pins and needles over this. I can't afford ANYTHING, much less to buy another phone (I was laid off Jan 1).
I've been desperately trying to learn to program in Java, for Android. Both should provide me with more flexibility financially. I'd rather work as a contractor than FTE any day, but sysadmin type work is hard to find these days. I didn't expect to enjoy programming as much as I am, which is a pleasant surprise. Java isn't so hard. ;-)
I hope to get my Evo replaced under warranty. Then I hope to get more income by the time the new Evo 3D comes out! Not to sideline this thread, but what do you guys think of that thing? I'm also wondering if the new Evo View 4G would work as a phone replacement, just using Google Voice to replace cell service. Most new cars have bluetooth built in, and otherwise can use a bt headset (even stereo headphone type), so you never have to hold it to your head anyway.
Sorry, I guess I spaced posting my results. The did not know out had been rooted. They just replaced the motherboard and sent out back.
Unfortunately, they downgraded me from hw version 003 to 002. There were also two soft key lights out and I sent it back. Even though I complained about the version difference they still put another v2 in it. I called US public relations and came close to getting a hwy v3 board in but in the end it didn't happen. All they really care is that they made the device work.
Moral of the story is, if your Evo is dead-dead, send it to htc, and now you know what to expect.

My E4GT started smoking today

I was dropping my dad off at the airport in Canada and right when I cross the border we started smelling something like burning rubber. We drove 10 ft., paid the toll, and right after the smell got heavier and I saw smoke come from the phone. I immediately turned the phone off and checked for any burn marks, but found none. Pandora also froze and stopped playing music during this time. I had international roaming turned off, but I really hope Sprint and Samsung's way of preventing unwanted roaming doesn't involve combusting the phone. Yesterday, my entire screen turned yellow, out of the blue. I don't know if the two issues are related, but it seems like something's not right with my phone. The screen went back to normal after I turned it off and on, but that was an odd issue.
I just got home, re-flashed the stock EG30 kernel (I was using the stock EK02 kernel for about 2-3 days, it was during this time that I had the yellow screen and smoke), but I'm kind of paranoid about leaving the phone on. Since there's no physical damage to the phone, what are the chances that Sprint will replace my phone if I walk into a store? I leave my phone in the car when I go work out and I really don't want to walk out one day to see my car on fire.
Something tells me if you told sprint your phone started smoking and now doesn't work properly they would most likely replace it.
Sent from my SPH-D710 using XDA App
I took my evo back to fix my power button and they gave me a brand new one, I had stock rom but had s-off
Sent from my SPH-D710 using Tapatalk
Alright, I flashed everything back to complete stock. Wiped all the data on my phone and packed it up. I'll stop by the Sprint store first thing tomorrow and see about getting it replaced. Should make for an interesting conversation, at the least.
Smoking Epic Touch is a recent upgrade which came via OTA. Many people complained our phones weren't exploding like the new iPhone 4S so Samsung threw a quick patch together.
I'll give it to Apple, they definitely beat Android to the punch on the newest smartphone feature, "explodiness."
sauce: http://www.telegraph.co.uk/technology/apple/8922888/Exploding-iPhone-investigated.html
open the back cover, your battery might have some burn marks lol
Always look at battery temps if you are able. A quick one is Android Assistant. Ive hit 52C (125F) on my Epic and Epic Touch without smoking... so yours must've been quite a bit hotter.
expertzero1 said:
open the back cover, your battery might have some burn marks lol
Click to expand...
Click to collapse
There are no burn marks of any kind.
I just got back from the Sprint store and am unsatisfied with how things turned out. After waiting for 20-30 minutes I got a tech to look at the phone. After another 20 minutes, he came back and said that he took it apart and found no burn marks--which I don't disagree with since I turned the phone off at the first sign of smoke and checked for burn marks, myself. The next part is what had me scratching my head. He then proceeded to tell me that he 'cleaned' the phone and handed it back to me telling me that it's good to go and that I should "try to avoid making it hot". Haha, what? I was listening to Pandora with nothing else running on a stock (not overclocked) kernel, if the phone got hot enough to smoke from this what can I do that's not going to make it smoke again? This is where I became baffled. I just told you I saw the phone smoking yesterday and that the screen was acting up the day before that and you think using some rubbing alcohol or compressed air makes the phone safe to use again?
I asked to speak to the manager and after some talking she said that because I didn't have the extended warranty I'd need to pay $35 for a reconditioned phone. I declined as I expected them to just replace the phone.
I don't think that the manager or the tech were completely in the wrong to handle the situation the way that they did since there was no physical proof that the phone did indeed smoke. That being said, given that the phone showed no signs of physical damage (which the tech confirmed) and that it seemed to be working fine, wouldn't it have been better of them to save face and just replace my phone with no charge? It's entirely possible that I could be lying about the phone smoking, but if that were the case wouldn't something else be up? Why would I go out of my way to try and replace a phone that's working correctly? It's not like I wanted a different model phone, either. I just wanted a replacement GS2.
Sigh. I'm going to contact sprint customer support and explain the situation to them and see if they can give me a different answer. If that doesn't pan out I'll try contacting Samsung. Regardless, my opinion of Sprint has dropped a great deal.
EDIT: I just got off the phone with Sprint and the CSR waived the $35 fee. I'll pick up the replacement later today. Well, the CSR brought my opinion of Sprint right back up.
Check this out
http://tinyurl.com/7orbabm
.: sent from my Samsung Galaxy S II Epic 4G Touch :.
Honestly, you shouldn't be surprised by a $35 fee considering you don't have TEP.
You have to remember,Samsung manufactured the phone, you could always go through them. Sprint just simply acts as a convenient go-between for things like repairs. That 35 is more or less for the convenience of not having to go through the manufacturer (which is always a pain). You could also pay 8 a month for the same convenience...sounds fair to me ..
Sent from my SPH-D710 using xda premium
squshy 7 said:
Honestly, you shouldn't be surprised by a $35 fee considering you don't have TEP.
You have to remember,Samsung manufactured the phone, you could always go through them. Sprint just simply acts as a convenient go-between for things like repairs. That 35 is more or less for the convenience of not having to go through the manufacturer (which is always a pain). You could also pay 8 a month for the same convenience...sounds fair to me ..
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
It seems fair to me as well. I pay it on both of my phones. When I had my Epic, I had a screen go bad and they not only replaced the screen, they Also replaced the keyboard and battery cover. It was like a brand new phone. I also got my Nexus wet and the camera broke. I called and they said to just bring it in. I don't know how it is when you don't pay the $8 a month but they always take care of me without any hassle. I will always pay it just because it makes things go so smooth if I have a problem
Sent from my SPH-D710 using xda premium
With regards to the replacement fee: I've been a cell phone user for close to a decade and I've never had a phone die on me, let alone begin smoking on me. So I have no prior experience dealing with replacing phones with manufacturer defects. After this experience though, I do have a new understanding of the process by which cell phones are replaced, so I won't be surprised by the fee the next time something like this happens and I go to a Sprint store, instead of the manufacturer, to remedy the situation.
Regardless, Sprint's over the phone customer service reps exceeded my expectations--they were friendly and quickly resolved the issue without making a big deal out of it, which I greatly appreciated.
I didn't get the replacement when I walked into the store, they told me they'd mail it to my house and that it'd arrive in about 2 business days. I'll post a final update after I receive the replacement.
I got the replacement re-certified phone today. It looks new, came in a generic box with no accessories. They didn't include a new battery, though. Which, I think, may have a chance of being the reason the phone was smoking in the first place.
Regardless, the phone seems to work fine. I'll use it completely stock for a few days to make sure everything's ok.
looks like ur phone needs an intervention
My ET4G smokes all the time but I think it has to do with the blazing fast 3G speeds of 0.8Mbps down and 0.2Mbps up...
Sound like your phone may need a patch to fix it...
Sent from my SPH-D710 using xda premium

Hardware Issues Thread

Does anyone else have some phone hardware issues?
My power button works only if you press the back of it and my USB port randomly disconnects from PC mounting. I don't understand how this phone is supposed to last 2 years. I've had mine for 9 1/2 months and it already has some problems.
Amphibliam said:
Does anyone else have some phone hardware issues?
My power button works only if you press the back of it and my USB port randomly disconnects from PC mounting. I don't understand how this phone is supposed to last 2 years. I've had mine for 9 1/2 months and it already has some problems.
Click to expand...
Click to collapse
Yeah I'll be possibly replacing my power button soon. For as great a phone as this is it does have some major hardware issues..
I think Verizon must pay HTC less than the other major stores..
The Eris had a bad trackball but the hero worked great..
Never had the Inc so I can't speak for it..
This phone has the bad charge port and power button but the evo, evo 3d, etc all seem really solid..I think the Inc s even has less complaints.
Idk though.
Sent from my Incredible 2 using xda premium
Yeah, this is probably my last HTC device for a while though as my next one will be the Galaxy Nexus or the S3 depending on release date specs, etc.
I know this is not completely on topic, as it was a software problem, but my phone lost the ability to receive texts whenever I flashed anything. Apparently it was a problem with the code and I found a hot fix from the Inc to fix it.
I don't think we should be running into code problems from a year ago still.
Amphibliam said:
Yeah, this is probably my last HTC device for a while though as my next one will be the Galaxy Nexus or the S3 depending on release date specs, etc.
Click to expand...
Click to collapse
If the galaxy nexus runs anything like the nexus s 4g from sprint I would avoid that phone, my fiance has one and I had to root it just to get it to work work better but it still has issues like slow to load web pages and not connecting to the market both over mobile network and wifi
Sent from my ADR6350 using Tapatalk 2 Beta-5
1. You probably had a lemon.
2. Read a Gnexus review
3. Issues: battery life and signal
4. 4.0.4 fixes signal
5. AOKP with GLaDOS/lean kernel fixes battery
6. You now have a phone with no issues that runs with no lag.
My power button was broken the day I got it. I told the Verizon rep that I couldn't press the top button correctly (being left handed doesn't make it any better). He said it was fine so I just believed him. I got a silicon case with a "button replacement" for the power button. It would push the button in. I can't live without the case. It takes me forever to lock the phone without the case.
USB mode
When i connect my usb to pc it doesnot show the diskdrive in my computer...i did check in settings and selected DISK DRIVE option but it does not show the drive in my pc...but my phone charges on connecting it to pc...i am all confused what to do....
knock on wood ive never had an issue with the htc phones ive owned...my inc2 has been rock solid since i got it last july, and my og inc is still chugging along (now being used by my parents) 2 years later
my wife's tbolt has been fine hardware-wise, just the general terrible battery life associated with first gen lte devices
my other experiences with non htc are mixed: my first fascinate lasted from october 2010 until last june when the speaker gave out (inc2 was actually a warranty replacement for it), but the 2nd one i had (donation) was pretty solid and is also currently being used by my parents (not sure which one uses the og inc and which uses the fascinate)
when i had a droid x, it was ok on the hw front...but generally speaking moto is ok with that...its the software issues that kill you
rushabh62 said:
When i connect my usb to pc it doesnot show the diskdrive in my computer...i did check in settings and selected DISK DRIVE option but it does not show the drive in my pc...but my phone charges on connecting it to pc...i am all confused what to do....
Click to expand...
Click to collapse
Depending on what Rom you are using you may have to unselect the ask me every time option.
Sent from my ADR6350 using Tapatalk 2 Beta-5
I recall people having power button issues a few months after the phone came out and some of them returning it because of it. I mainly saw it on another forum but occasionally it popped up here.
I've had the USB issue be weird but only on my Mac, when I use the phone on a Windows desktop it's been fine with USB.
I got this the day it released and have been more than happy with it but I may jump ship to the Inc. 4g LTE or the rumored device for fall. I don't want to jump ship but I feel like this is going the way of the Eris. Promised an update to 2.1 for "Q1" only to have it come out much much later. I like the phone a lot but I'm left wanting a bit more.
DINC2 Issues
Amphibliam, in my experience with the DINC2, the random USB disconnects are a pre-cursor to the micro-USB port failing completely. I had to get my phone replaced under warranty at 11 months due to this. No power button issues with either phone.
On a positive note, the new phone is much better. The old phone's display was pulled away from the glass on the left side and had been that way since day 1. The old phone would also FC voice input if the orientation of the phone was changed from landscape to portrait or vice-versa and would also not work when I had my bluetooth headset enabled (it works now with the headset enabled but I still have to talk into the phone's microphone).
I am now VERY careful with the charging port as I need this phone to last 12 more months. I have found on eBay where the charging port module can be purchased relatively cheaply and it really doesn't look too bad to replace since my warranty ends this month.
sleepit said:
I am now VERY careful with the charging port as I need this phone to last 12 more months. I have found on eBay where the charging port module can be purchased relatively cheaply and it really doesn't look too bad to replace since my warranty ends this month.
Click to expand...
Click to collapse
Here's a note on VZW's forums that describe the repair (briefly) -
https://community.verizonwireless.com/message/803023#803023
Just an update for those who don't have the warranty for some reason and don't mind DIY repair...
New USB port pcb board was $16 on ebay. Replacement requires a star tip screwdriver and involves removing about 10 screws and disconnecting a couple of small flex cables. No soldering required. It was not hard, but it's always better to let somebody experienced do the repair
Click to expand...
Click to collapse
Sounds like you'd just need something like this.

My now pitiful experience with the M8

I love this phone. It's sexy, fast, and did I say sexy? But I'm on my second one now. The first had five stuck pixels and the top was pealing off. This one has none of that, but the touch screen is bugged. If I touch the backspace key on the Google Keyboard, I'll hit P somehow then it will select something random on the screen. If I'm scrolling through the homescreen, an app will open out of nowhere. If I press the back button, it will register it as a slide all the way up the screen and open Google now. I don't know if this is software, but so far it looks like I'm going to have to get another M8. If that one has problems, I'm going to the S5, no matter how ugly and bloatware ridden it is. I can't believe I've gotten two lemons in a row.
On that note, does T-Mobile offer replacements 14 days after getting the replacement, or is it only 14 days after getting the original device? I unlocked the bootloader so I don't want to send it in to HTC.
Get that info from your carrier. Go within these 14 days to a tmobile shop or just call them.
We are not tmobile here
Mr Hofs said:
Get that info from your carrier. Go within these 14 days to a tmobile shop or just call them.
We are not tmobile here
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I realize that, I was just seeing if somebody may have had a similar experience, and hoping this was a bug I'm experiencing now, like how my old GNex couldn't detect corners of the screen.
Gatortribe said:
I realize that, I was just seeing if somebody may have had a similar experience, and hoping this was a bug I'm experiencing now, like how my old GNex couldn't detect corners of the screen.
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Click to collapse
I had the phantom in the keyboard after installing insert coin 2.10 but after updating to 2.3.2 its all good, now the only thing that pisses me off is the whelp message on firewater s off lol :good::good:
Sometimes it makes me happy to live in "technology backwards Australia" (relatively). A year and a bit ago, my 1 year old son thought my HTC ONE X would look better in a bucket of water, maybe he was trying to make a boat.. It had been around 6 months since I had it, I don't get "insurance", IMHO, a scam for most cases over here. Drying it out with silca + rice, I got it going again except it wouldn't read the SIM card. I took it in one of the local carrier shops (Vodafone), we're discussing the possible costs, and she sees my "very colourful" ViperROM, naturally no Vodafone look or apps (LOL).
The girl says it will be "a cost involved" if I want HTC to examine + repair and/or replace phone yada yada. Memory says she said it was $50 to get HTC to look at the phone to let me know if it was repairable etc.. So, I say thanks, go home, look for Vodafone RUU. Go back to stock, go to the other shop, I talk about the phone not working, playing dumb. The attendant guy says "Ok, let see what I can do for you". He goes to a cupboard, finds a refurbished HTC ONE X, and swaps it over on the spot.. Yay for people who don't "dig deeper", as all the phone stuff was less than a day old, that kinda looks suss, unless factory reset would make the files have similar timestamps etc..
But meh, I got a new phone replacement basically, well I didn't have the POGO pins working so my cheap ebay powered case wasn't worth getting extra time, but that was ok, ROM improvements plus my own 10plus hours a day helping out some ROM + kernel devs suss out the battery, we were getting a "pretty good" daily use per charge as opposed to the start, plus I owned 2 or 3 Nexus 7s by then... heh.
And it was somewhat mind blowing walking past the phone shops with the wife+ kids seeing the M8 on release day, no "fanfare" or trying to show off the M8 as a great flagship, it was on display next to an iPhone 4 and a Note (2 or 3).. And then the S5 on it's release did get the little bit of extra 'showing off', but overall, to most ignorant people (non insult), they were just other phones there, well besides how most people know someone or have had a galaxy themselves so therefore may be drawn to that.
And I spent a bit of time at the carrier shops recently as my wife (plus myself) were able to get a new phone, which my wife did, I mainly was inquiring about cheaper or better plans of similar cost since I was happy with my G2. I get a date personally that I have to wait to get a new plan as Vodafone want to intice people to get new phones so they can finish their plans earlier than 'just' getting out of contract to another sim plan.
True to Murphey's law, my G2 got hosed that night, HAHA. Had one 'big death' like that, did the stuff needed to reload the phone with a tot file etc, but the EFS partiton was truly hosed. Baseband, simcard, wifi was truly dead on stock JB, Kitkat and various custom roms I installed that night. Next day, M8 baby!
I got a perfect unit.
Sent from my HTC One_M8 using Tapatalk

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