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Hi everyone,
Latest Desire update has ben bringin a lot of problems to a lot of people. Apparently Wi-fi is not working properly, missing apps in the market which are already installed on the phone, battery issues....to name few. This affects branded and non branded phones...as far as I know.
I already contacted HTC and Vodafone (because in this case my update came thru Vodafone with a different firmware number but in fact it's exaclty same update) and they are sending me back and forth to each other. Bad service... Both companies are not willing to help at this moment.
A good example are ADW Launcher and LauncherPro. Both launcher can't be found in the Market anymore (check comments on developer's websites). People are downloading apks from their websites directly. Also QuickSettings is not to be found anywhere.
Wi-fi is not working for some of us.
And some people mentioned that battery life has dramatically improved/got worse.
WHAT'S HAPPENING?!?!?!?!
Has anyone experienced similar problems??? And better one....does anyone has a solution? Preferably without having to root your phone.
Quite a few problems here already mate
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
I have updated my Desire which has not been altered in anyway and it now has a nifty text count next to the persons name whom the conversation is to. However my Desire now has to load to conversation and texts every time instead of previously just popping up. It also lags when i send a text when it updates the conversation. Is there any way round this as the phone was perfect until this why fix what was not broken
Has anyone had problems with their GPS since updating? Mine wont work at all now :-(
Erm.... this is a little embarrassing but I feel I need to own up to prevent misleading anyone. As mentioned in my earlier post in this thread, I have arranged with HTC customer support to send my Desire back for repair. They pick it up Monday.
I bought a cheap £10 phone to keep me going. It arrived this morning. I put the SIM card in and powered up the phone.
"No SIM card instered" was the message it greeted me with. After numerous power-up and power downs, and some SIM card hoakee-coakee, it finally recognised the SIM card......then dropped the signal to Orange. EXACTLY what my HTC Desire did.
Doh.
I had tried the SIM card in another phone (my girlfriends Blackberry) when the problems first started and it had worked straight away. But the SIM card seems to be random in it's failures. Should have tested more rigorously.
Sorry guys but in my instance it seems I have simply a faulty SIM card. The first one I have ever had go wrong in 12 years, but there you go. I was too fast to blame Android/HTC.
Weird. I have none of these issues.
My WiFi works fine.
I don't know about missing apps, my phone came preloaded with 1.21.405.2
Also, my battery is AMAZING. Right now it's on 70% While it's not been charged for 10h 40m 33s. And that is with 3G and quite some instant messaging.
And I just searched the market for ADW Launcher and LauncherPro. Could find them both.
Hi,
I updated my desire yesterday and since then i cannot send texts and constantly seem to be on 'limited' service or a very weak signal. i am on 02 as are other members of the household who are not experiencing any problems.
I've tried the quick fix of putting it in airplane mode but makes no difference what-so-ever.
wnp_79 said:
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
Click to expand...
Click to collapse
Good luck with HTC's crappy repair centre. Mine's been in three times and they've sent it back once with dust under the screen, and once with a scratch -- every time taking longer than a week.
Still having problems here-the signal is loads better today but still cannot send or recieve texts...the odd one will get through but thats after its been sat retrying for half an hour.
Can make and recieve calls no problem.
Have also noticed the display is very slow to respond on a swipe, sometimes takes several attempts to move between homescreens.
I wish I'd not bothered with the update...if it ain't broke.....
hi everyone. ive been a tmobile customer for quite a few years after leaving alltell and i love it. in march of 09 i got a brand new motorola cliq. i loved the phone. a few months after having it, i receieved a software upgrade for the phone. just a minor upgrade. i went to install it and my phone bricked. i called tmobile about it and they sent me a new motorola cliq and i sent them my bricked one. free of charge. well in the recent months this cliq has been through a lot. ive dropped it into the kitchen sink while washing dishes twice. but it still worked. its fallen out of my pocket quite a few times while jogging around the neighborhood. so now its got quite a few problems. ill try to list them all.
1. Whenever i turn the phone off, it decides to automatically turn itself back on.
2. In order for me to use it as a USB device on a computer, i have to plug in the cable, turn off the phone, allow it to turn itself on, and then it will be recognized.
3. In order to charge the phone, i have to plug in the cable to both the wall and the phone, and then power off the phone and allow it to turn itself back on. then it starts charging. but if i bump it even just a little bit, i have to go through the process again.
4. A fairly big piece of the touchscreen at the top of the phone is missing due to falling out of my pocket. Therefore resulting in nearly half of the touchscreen not being able to be used.
5. The phone itself runs very slow and laggy. Its running android 2.1-update 1. It takes nearly 10 minutes for the phone to be functional once turned on.
6. Using the web browser and or sending mms/sms messages takes much longer than other android phones
7. Sometimes while the phone is being charged, it thinks the charger is being removed and then plugged back in when its really not. so it vibrates like crazy.
8. The hinges holding the screen to the keyboard have been damaged so now the phone is hard to slide open. Also anytime time i slide open the phone, the letter "p" on the keyboard is always pushed down.
Ive contacted tmobile several times about these problems and they said that i am not able to get a full upgrade. i really am hoping to get the g2 as i cannot go without android and a keyboard. So i was just wondering if any of you would know some tips on getting tmobile to send me a new g2 free of charge as i am very very tight on money? or even some things i could say to them to get one?
I think you have to go through 3 or 4 replacements before they recommend changing to a different device, but I highly doubt they will swap it out for a G2 since the price difference of the phones is huge. Other than an upgrade I don't know of any other way they will give you one for free.
There is no way they'll hook you up with a G2 for free. Maaaybe another Cliq, but its rife with user inflicted physical damage issues so who knows. You could call tmo and ***** your way over to retention and as a last ditch effort to salvage you they will offer you a full upgrade, but even then you still pay a couple hundred. Free is just outside the realm of possibility I'm afraid. Good luck though. My sister has the cliq and has a few of those issues too.
Sent from my HTC Vision using XDA App
ahh. i just cant stand to have all these problems. several of my friends have gotten free phones from tmobile by complaining and saying that they were going to go to other carriers. i was told before by a few customer service reps that i would be eligble for a full upgrade now but they lied about that
My friend is planning on buying a used EVO. He's wondering just "how used" it is though. Is there a way to tell when the phone was originally activated, and how many minutes have been used in the lifetime?
The amount of time that a person spent talking on the phone doesn't necessarily give you a good idea of how much it has been used. I don't talk on the phone often - maybe a couple of two or three minute calls here or there. When my boyfriend is out of town (about every other weekend) we talk for a while, but other than that I don't use the phone part of my phone very often. I do abuse the crap out of it though.
Even if someone talked on it constantly, it wouldn't mean problems would occur. My first two Evos were brand new. The charging port broke on the first one within a month. The second one had irreparable software issues that caused me to return it within two weeks. I've had this Evo for almost a year and it was refurbished.
I do know that there are dialer codes that will give you more information, like if it has been refurbished or not. I don't know what the codes are or what information you'll get from them, but it's a place to start. Maybe you can find them through a Google search or something.
Sent from my Evo + MIUI using Tapatalk!
I agree with plainjane on this. I use about 45 minutes per month on my phone. Sometimes I use less than that. However, I am a text and data whore. The first phone I had was brand new because I bought it the morning the Evo was released. Six hours later I was robbed at gunpoint and my phone was stolen. So I got a replacement. It spent some time as stock and then I rooted it. Phone worked perfectly but I had dropped it a few times. The case was cracked slightly but nothing too visible. Then I cracked the screen. So I got a third one. And this one has been physically treated like a baby but has been flashed to hell with various ROMs and software packages.
##786# gets you revererse logistics support. You can see all info and reset if you want, just saying
##786# will give you the activation date as well as call time history, data useage history, etc.
For the last two days I have experienced a faint ringing noise coming from my ear piece. The ring sounds like the phone is ringing but there is nothing that is running or any notifications. I experienced this once on my HTC evo LTE on sprint when I was still with them. The only way to get the noise to stop is to either reset the phone or make a call. It happens at random times. I have searched the Web for answers but got nothing. Anyone experiencing this or know of a fix?
Sent from my HTC One
Maybe you are going insane?
GrayTheWolf said:
Maybe you are going insane?
Click to expand...
Click to collapse
Ha this could be an explanation, but I have read where other HTC ones on Verizon are experiencing this. I also had the one on sprint and never had this problem.
Sent from my HTC One
I experienced the same thing sans ear piece a couple of weeks back. A reset was the only thing I could find to get rid of it for me and it hasn't seemed to come back. I was riding passenger in an unfamiliar car about a week after I had just started using my one and took a good 15 minutes trying to hunt down the sound haha.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I had the exact thing happen to me a couple of nights ago. I thought maybe it was caused from being on the charger. I had to restart the phone to get it to stop and haven't heard it since.
Check that the roaming notification is turned off and also check for data notifications. Fixed mine.
Sent from my HTC6500LVW using Tapatalk 2
Turned both of them off as soon as I bought the phoen
Sent from my HTC One
I've noticed mine would do it in a low service area. It eventually quit doing it.
Sent from my HTC6500LVW using Tapatalk 2
I have this problem at least once a day while at work. I've talked to Verizon and HTC over this and each time they act like they've never heard of this problem. It looks like we have narrowed it down to low signal and either trying to connect to a certain band or switching between bands. You can get the ringing to stop by switching your phone to gsm only. I have the app LTE on/off and it has been said that disabling EvDo utilizing only LTE/CDMA resolves the problem. That basically disables your 3G coverage. I will be testing it out this upcoming week.
My one did this when I got a robo call. When I answered the ringing started
Sent from my SCH-I925 using xda premium
Me too + solution
Mine does this too (or at least I believe it's the same thing) seemingly at random. My simple fix is to place a phone call, even to just voicemail, and it goes away right away.
It also must be hardware-related because it would even ring faintly for like 10 seconds after I turned off my One completely. It would then immediately startup when I pressed the power button even without holding it to turn the phone back one.
As a funny side note, I literally spent nearly an hour searching for the noise in my house and wondering why it seemed to be coming from every direction and following me
Only happened to me once though since I've gotten the phone.
bericp1 said:
Mine does this too (or at least I believe it's the same thing) seemingly at random. My simple fix is to place a phone call, even to just voicemail, and it goes away right away.
It also must be hardware-related because it would even ring faintly for like 10 seconds after I turned off my One completely. It would then immediately startup when I pressed the power button even without holding it to turn the phone back one.
As a funny side note, I literally spent nearly an hour searching for the noise in my house and wondering why it seemed to be coming from every direction and following me
Only happened to me once though since I've gotten the phone.
Click to expand...
Click to collapse
If you didn't have fastboot turned off when you restarted the ringing won't stop, your phone doesn't fully shut down on a restart with fastboot enabled.
Took mine back to Verizon and I was outside of my 14 days but they still gave me a brand new one. Went through about three of them getting one without gaps and a good camera. Woke of this morning and this one was ringing too. I am in low service area part of my house where I sleep.
Sent from my HTC6500LVW using Tapatalk 4
I just got off the phone with HTC and they have started tracking this problem. They asked for the location that it occurs, the MEID #, software version, and baseband #. I would advice everyone who has the problem to call HTC and report it. The more people who call to complain may speed up the resolution to this problem.
if you search for this issue with the DNA it happened with that also.
I reported it on the 3rd day the phone was out. I was driving and using it for Navagation, Pandora, and making a call (My phone didn't like me for a while when I was testing its limits) and it started making the beeping noise.
I agree it appears to either be a low service area (Since I was driving cross country) or the other thing DNA users said is it may be the internal battery temp warning, as mine was blazing hot (Obviously)
The annoying thing about this ringing is that it goes through bluetooth audio. so within pandora you could hear the ringing. A phone call didn't solve it for me. I had to turn off fast boot and shut down for 5 minutes and boot back up.
I'm thinking it has to do with low signal or switch between bands. Everytime it happens I am in the same part of my house where I fluctuate from 3g to 1x to no signal without even moving. My phone was not even being used any of the times it Happened, so I'm not thinking it is a temp issue
Sent from my HTC ONE
teamrealtree said:
I'm thinking it has to do with low signal or switch between bands. Everytime it happens I am in the same part of my house where I fluctuate from 3g to 1x to no signal without even moving. My phone was not even being used any of the times it Happened, so I'm not thinking it is a temp issue
Sent from my HTC ONE
Click to expand...
Click to collapse
that wouldn't surprise me. I am very disappointed with the reception of this phone. I've had sms failures, and dropped calls. Signal seems worse than my note 2. My rezound and kids dna's work great at my house, so this is disappointing. My only guess is that the aluminum body is blocking the antenna.
Bought this on edge and am past my 14 days. Wonder if they would swap for the droid ultra.
nrfitchett4 said:
that wouldn't surprise me. I am very disappointed with the reception of this phone. I've had sms failures, and dropped calls. Signal seems worse than my note 2. My rezound and kids dna's work great at my house, so this is disappointing. My only guess is that the aluminum body is blocking the antenna.
Bought this on edge and am past my 14 days. Wonder if they would swap for the droid ultra.
Click to expand...
Click to collapse
My reception is on par with my dads S4 and my moms droid mini. We just live in an area where any kind of cell service is spotty.
Sent from my HTC ONE
HTC is aware of the problem
It's happened to me 3 times in the few weeks I've owned the phone. Spoke with Verizon & they spoke with HTC and told me that they are aware of the issue and looking into a fix. Who knows how long that'll take. For now we're stuck rebooting. Not necessarily a bad thing to reboot every once in a while, tho it'd be nice it I could pick when that time is.....
I can also verify that fiddling with the roaming options doesn't help.
Sure would be nice to be able to install some custom ROMs on this thing. I bet that'd fix it.....If it weren't for my unlimited data plan and the network coverage, I'd be with a carrier that didn't lock **** down so hard.
teamrealtree said:
For the last two days I have experienced a faint ringing noise coming from my ear piece. The ring sounds like the phone is ringing but there is nothing that is running or any notifications. I experienced this once on my HTC evo LTE on sprint when I was still with them. The only way to get the noise to stop is to either reset the phone or make a call. It happens at random times. I have searched the Web for answers but got nothing. Anyone experiencing this or know of a fix?
Sent from my HTC One
Click to expand...
Click to collapse
I've ran into it twice. Happened when I was sleeping once and I woke up and went insane trying to find it. I then figured out it was my phone. Weirdest part about it was the fact that it "Pulsed" so it was hard to find.
Okay, I originally got this phone as an upgrade over my HTC Inspire in July. It worked great, minus a few random reboots every once in a while (if I left it in my pocket for a long time or if it was really hot in my car it would do this, but that was it). Then, about a month or two ago, I rooted it and installed a custom ROM. I noticed that a bunch of my files were missing from my internal SD card, but I wasn't too worried about it. Then my phone started acting really weird and got stuck in a bootloop. I was able to boot into recovery, but I ended up using the LG Flash Tool and went back to bone stock. Still had the issue, except I noticed that my signal would drop, and then it'd get stuck in the bootloop. So, I contacted AT&T warranty and they sent me a replacement. Now the same thing is happening to this one. It gets warm, loses cell signal, then reboots, sometimes a bootloop. This phone hasn't been rooted at all, it's been left stock. So I contacted AT&T and the guy in warranty said he thinks it's the battery, but he didn't have any in stock so he couldn't send a replacement. So I was thinking it was the battery and called LG after it seemed to get worse. They told me that they could replace the battery free of charge if I send in the one I'm using first. Since this is my only way of communication, I contacted AT&T again, and they're sending me another replacement. (Said if this one screw up too, they'll give me a different phone all together). The guy had me download some AT&T remote support app and he looked at the battery health and said it's reading fine, and that because it's reading fine, he didn't think it was the battery. :|
Here's the weird thing, about two weeks ago, it went into a bootloop. I took out the battery for a minute an tried to put it back in. Nothing. I plugged the charger into it and it basically told me that it didn't have enough juice to power on. (battery was at ~40%). So I took the battery back out and tried again. This time it came on.
Then last friday, I was jammin out to music while I was working, it would reboot when I unlocked the phone. (battery was in upper 90%'s). I plugged the charger in while it did this and everything came up as it should. But after taking it off the charger and trying to do more work, it happened again and again.
Like I said, this phone is straight from AT&T and has not had anything flashed onto it by me, hell I never even disabled all the AT&T bloat this time. I've tried a hard reset, and it didn't help. Does anybody know what would be the cause of my problems? I really like this phone and really hope I can get this figured out.
EDIT: Forgot to mention, the phone still has its IMEI number and it has the value pack update.
Got the second replacement in the mail today. It hasn't screwed up yet, but only time will tell.
-SeCra- said:
Got the second replacement in the mail today. It hasn't screwed up yet, but only time will tell.
Click to expand...
Click to collapse
Wow hope this works for you. I just got 3 Optimus G Pro's on 12/30/13 and all 3 of them to date have not had any issues. 2 black and 1 white. 2 which are running stock. 1 stock which has had a bunch of the bloatware yanked (that we could get off of it). 1 stock which has had nothing pulled, everything left the way it is. And the 3rd one (which is the one I use) which I rooted to CyanFox 4.4.2 and later to CM11 4.4.2 Nightly and haven't had any issues like the ones you've explained.
Good luck though hopefully your issue is gone. Seems like a nice reliable phone (minus LG not wanting to support it furthermore ).
mattverg89 said:
Wow hope this works for you. I just got 3 Optimus G Pro's on 12/30/13 and all 3 of them to date have not had any issues. 2 black and 1 white. 2 which are running stock. 1 stock which has had a bunch of the bloatware yanked (that we could get off of it). 1 stock which has had nothing pulled, everything left the way it is. And the 3rd one (which is the one I use) which I rooted to CyanFox 4.4.2 and later to CM11 4.4.2 Nightly and haven't had any issues like the ones you've explained.
Good luck though hopefully your issue is gone. Seems like a nice reliable phone (minus LG not wanting to support it furthermore ).
Click to expand...
Click to collapse
I really hope my issues with this phone are done too, I really love this phone. If I don't have any issues, it's going to get rooted and updated to KitKat. Otherwise, I'll try to get AT&T to give me a MotoX or a HTC One.
-SeCra- said:
I really hope my issues with this phone are done too, I really love this phone. If I don't have any issues, it's going to get rooted and updated to KitKat. Otherwise, I'll try to get AT&T to give me a MotoX or a HTC One.
Click to expand...
Click to collapse
Yeah I like this phone with KitKat. Looks like a larger Nexus 5
Only problems i'm having with CM11:
1. ATT Visual Voicemail will install but upon playing voicemails program will freeze and crash
2. Tried Google Voice however you can only hear the voicemails through speakerphone, headsets, or bluetooth. Voicemails will no play through earpiece.
3. CM11 doesn't have Screen Recorder yet (Which CyanFox did although CM11 is still fairly fresh).
4. I would like to have the LG Camera app back! Dual video recording and some of those other features are gone with the android stock Camera app. Need to look into porting that back over to KitKat (if I can).
That's bout it though...
mattverg89 said:
Yeah I like this phone with KitKat. Looks like a larger Nexus 5
Only problems i'm having with CM11:
1. ATT Visual Voicemail will install but upon playing voicemails program will freeze and crash
2. Tried Google Voice however you can only hear the voicemails through speakerphone, headsets, or bluetooth. Voicemails will no play through earpiece.
3. CM11 doesn't have Screen Recorder yet (Which CyanFox did although CM11 is still fairly fresh).
4. I would like to have the LG Camera app back! Dual video recording and some of those other features are gone with the android stock Camera app. Need to look into porting that back over to KitKat (if I can).
That's bout it though...
Click to expand...
Click to collapse
Haha yeah, this phone is beautiful with stock Android, I just end up missing certain touches that LG puts in their overlay.
BTW, this phone is doing the same thing as before. I strongly believe it's the battery b/c when it went into a bootloop, I took out the battery it was warm, so I put it in front of the AC for a minute to cool it down and it's been working fine since. So, I'm going to call AT&T and see if they will send me a battery, and if they can't, I'm going to have to send this one in to LG and be without a phone for a week...:'(
UPDATE: AT&T told me "since we have tried everything else-hard resets, replacement phones- and nothing worked, we will send you a battery since it's the only thing that has stayed persistent through this ordeal. We just got some in stock and are sending one your way. If the problem continues to persist, we will replace the phone again." IT'S ABOUT TIME!!!
Just curious, but what if I continue having this issue after I get my new battery? Should I try a similar mah zero lemon battery or just have att give me a different phone altogether?
Sent from my LG-E980 using xda app-developers app
-SeCra- said:
Just curious, but what if I continue having this issue after I get my new battery? Should I try a similar mah zero lemon battery or just have att give me a different phone altogether?
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
i think there is an issue with the battery and whatever cable you use to charge the phone.I had to Lge980 when I used a thin cable I have in my room sometimes it did not charged at all and or shut down itself even when the battery had half charge ,sometimes it showed full charged but if I plugged the phone to a thicker cable connected using the oem charger or a usb 3.0 port at my laptop it showed the real charge level at 1/4 charge.I myself could't do anything since I got the phone second hand but as long as I used thick cable connected to a oem charger usb 3.0 or eben 2.0 I had no had any issues.
how'd it go?
-SeCra- said:
Haha yeah, this phone is beautiful with stock Android, I just end up missing certain touches that LG puts in their overlay.
BTW, this phone is doing the same thing as before. I strongly believe it's the battery b/c when it went into a bootloop, I took out the battery it was warm, so I put it in front of the AC for a minute to cool it down and it's been working fine since. So, I'm going to call AT&T and see if they will send me a battery, and if they can't, I'm going to have to send this one in to LG and be without a phone for a week...:'(
UPDATE: AT&T told me "since we have tried everything else-hard resets, replacement phones- and nothing worked, we will send you a battery since it's the only thing that has stayed persistent through this ordeal. We just got some in stock and are sending one your way. If the problem continues to persist, we will replace the phone again." IT'S ABOUT TIME!!!
Click to expand...
Click to collapse
I've had the exact same problem with my E980 and the refurb they sent me. Contemplating a battery replacement now. Did a new battery fix your boot loops?
-SeCra- said:
Okay, I originally got this phone as an upgrade over my HTC Inspire in July. It worked great, minus a few random reboots every once in a while (if I left it in my pocket for a long time or if it was really hot in my car it would do this, but that was it). Then, about a month or two ago, I rooted it and installed a custom ROM. I noticed that a bunch of my files were missing from my internal SD card, but I wasn't too worried about it. Then my phone started acting really weird and got stuck in a bootloop. I was able to boot into recovery, but I ended up using the LG Flash Tool and went back to bone stock. Still had the issue, except I noticed that my signal would drop, and then it'd get stuck in the bootloop. So, I contacted AT&T warranty and they sent me a replacement. Now the same thing is happening to this one. It gets warm, loses cell signal, then reboots, sometimes a bootloop. This phone hasn't been rooted at all, it's been left stock. So I contacted AT&T and the guy in warranty said he thinks it's the battery, but he didn't have any in stock so he couldn't send a replacement. So I was thinking it was the battery and called LG after it seemed to get worse. They told me that they could replace the battery free of charge if I send in the one I'm using first. Since this is my only way of communication, I contacted AT&T again, and they're sending me another replacement. (Said if this one screw up too, they'll give me a different phone all together). The guy had me download some AT&T remote support app and he looked at the battery health and said it's reading fine, and that because it's reading fine, he didn't think it was the battery. :|
Here's the weird thing, about two weeks ago, it went into a bootloop. I took out the battery for a minute an tried to put it back in. Nothing. I plugged the charger into it and it basically told me that it didn't have enough juice to power on. (battery was at ~40%). So I took the battery back out and tried again. This time it came on.
Then last friday, I was jammin out to music while I was working, it would reboot when I unlocked the phone. (battery was in upper 90%'s). I plugged the charger in while it did this and everything came up as it should. But after taking it off the charger and trying to do more work, it happened again and again.
Like I said, this phone is straight from AT&T and has not had anything flashed onto it by me, hell I never even disabled all the AT&T bloat this time. I've tried a hard reset, and it didn't help. Does anybody know what would be the cause of my problems? I really like this phone and really hope I can get this figured out.
EDIT: Forgot to mention, the phone still has its IMEI number and it has the value pack update.
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If you want to stay on stock i recommend going to jellybean TOT 10k and rooting and installing a custom recovery back up the rom, and flash hkfriends kernel, and see what happens if you raise or lower your phones voltage, that might be the problem with it rebooting.
THE NEW BATTERY SOLVED THE ISSUE, BUT ONLY FOR A SHORT TIME. I upgraded to an HTC One M8 since, and haven't had hardly any problems with it, aside from the death star's BS
-SeCra- said:
THE NEW BATTERY SOLVED THE ISSUE, BUT ONLY FOR A SHORT TIME. I upgraded to an HTC One M8 since, and haven't had hardly any problems with it, aside from the death star's BS
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Thanks for the response. I talked to the techs at an AT&T direct service center and they told me it's a common problem with the Optimus Pro. I'm on my third one in 8 months now and this one started randomly powering off within 15 minutes of when I took it out of the box three days ago.
zhirrad said:
Thanks for the response. I talked to the techs at an AT&T direct service center and they told me it's a common problem with the Optimus Pro. I'm on my third one in 8 months now and this one started randomly powering off within 15 minutes of when I took it out of the box three days ago.
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Yeah. My issue was the battery for sure. Make them replace the battery and it should temp solve the issue
From what I read on the first e980 i had these phone tend to have a hardware problem where the power button is creating the same issues as OP. Some refurbished e980s have the hardware problem solved.