Touch screen problem without charging battery - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

Hi, recently I'm having a problem with the touch on samsung galaxy a5 2017, a lack of pressure because of the sweat and I thought I would solve it with a film protector, I did not solve then, but investigating I discovered that this bad pressure of the finger on the touch happens to me only when the phone is not in charge, while when it is in charge, everything is fine. I explain you. If I want to send a voice message on whatsapp, when I have sweaty hands especially, I can not record it more than 3 seconds, while instead if I try with the mobile phone in charge, then I turn off the screen, put it in charge, and try again, voila works well, I can drag the app, the widgets, while when I turn off the screen, I remove the charger, everything is back as before. What do you think is due to you? I also put "show touches" in order to see how it behaves during the charge, in fact during the charge I can even use the multitouch with 5 fingers together, while without a charger only 3 fingers detects me. I threw money for the films protector but apparently there is something wrong or internal, or at the software level, I also did a wipe data but I did not solve anything. What could it be?

UP

AntoKemz said:
Hi, recently I'm having a problem with the touch on samsung galaxy a5 2017, a lack of pressure because of the sweat and I thought I would solve it with a film protector, I did not solve then, but investigating I discovered that this bad pressure of the finger on the touch happens to me only when the phone is not in charge, while when it is in charge, everything is fine. I explain you. If I want to send a voice message on whatsapp, when I have sweaty hands especially, I can not record it more than 3 seconds, while instead if I try with the mobile phone in charge, then I turn off the screen, put it in charge, and try again, voila works well, I can drag the app, the widgets, while when I turn off the screen, I remove the charger, everything is back as before. What do you think is due to you? I also put "show touches" in order to see how it behaves during the charge, in fact during the charge I can even use the multitouch with 5 fingers together, while without a charger only 3 fingers detects me. I threw money for the films protector but apparently there is something wrong or internal, or at the software level, I also did a wipe data but I did not solve anything. What could it be?
Click to expand...
Click to collapse
Reflash stock rom and if the problem persists, it's a hardware issue.
Sent from my Samsung Galaxy A5(2017) using XDA Labs

iloveoreos said:
Reflash stock rom and if the problem persists, it's a hardware issue.
Sent from my Samsung Galaxy A5(2017) using XDA Labs
Click to expand...
Click to collapse
I had already thought about it, in fact I tried it now, and I did not solve anything. How should i do? How can it be a hardware thing if it only does it during the recharge?

AntoKemz said:
I had already thought about it, in fact I tried it now, and I did not solve anything. How should i do? How can it be a hardware thing if it only does it during the recharge?
Click to expand...
Click to collapse
Did you factory reset or did you reflash? If you reflashed then it has to be hardware. Then if it still has warranty I would return it. Because it sounds like the screen isn't getting enough power
Sent from my SM-A520W using XDA Labs

iloveoreos said:
Did you factory reset or did you reflash? If you reflashed then it has to be hardware. Then if it still has warranty I would return it. Because it sounds like the screen isn't getting enough power
Sent from my SM-A520W using XDA Labs
Click to expand...
Click to collapse
I solved by sending him in assistance, in just an hour they changed the display. It's back like new

AntoKemz said:
I solved by sending him in assistance, in just an hour they changed the display. It's back like new
Click to expand...
Click to collapse
Awesome!
Sent from my Samsung SM-A520W using XDA Labs

Related

New and interesting problems

So, I got an Xperia Play a few months ago on eBay, and everything was fine with it. But last month, my front camera started acting funny. It started showing the image in neon green, and then later stopped working in general. It would say "Couldn't access camera" or something like that. Then, a little later, my earpiece stopped working in calls. I would have to switch to speakerphone or plug in headphones to be able to hear anybody. Then, a little later, my backlight started acting funny. It would turn off sometimes, so I could see what was on screen, but not be able to interact with it. Putting it into sleep mode and back out would fix it. But soon, I had trouble pulling it out of sleep mode. I'd have to press the button like 50 times (not an exaggeration, toward the end) Then a little later, I had trouble turning the phone on at all. It would turn on, go the Sony Ericsson screen, sit for about 5 seconds, then the backlight would shut off, and it would stop doing anything. Now, 99 times out of a hundred, the phone won't boot, and if it does, I can't let it go to sleep, or I can't pull it out of sleep.
I couldn't think of any problem that could cause all of these problems. I tried reflashing the firmware, but that didn't fix the problem. Does anybody have any idea? Any help would be greatly appreciated...
KHSebastian said:
So, I got an Xperia Play a few months ago on eBay, and everything was fine with it. But last month, my front camera started acting funny. It started showing the image in neon green, and then later stopped working in general. It would say "Couldn't access camera" or something like that. Then, a little later, my earpiece stopped working in calls. I would have to switch to speakerphone or plug in headphones to be able to hear anybody. Then, a little later, my backlight started acting funny. It would turn off sometimes, so I could see what was on screen, but not be able to interact with it. Putting it into sleep mode and back out would fix it. But soon, I had trouble pulling it out of sleep mode. I'd have to press the button like 50 times (not an exaggeration, toward the end) Then a little later, I had trouble turning the phone on at all. It would turn on, go the Sony Ericsson screen, sit for about 5 seconds, then the backlight would shut off, and it would stop doing anything. Now, 99 times out of a hundred, the phone won't boot, and if it does, I can't let it go to sleep, or I can't pull it out of sleep.
I couldn't think of any problem that could cause all of these problems. I tried reflashing the firmware, but that didn't fix the problem. Does anybody have any idea? Any help would be greatly appreciated...
Click to expand...
Click to collapse
When you get it to turn on use flashtool and flash a stock ftf file
I did flash stock firmware. It's still not working... I have a bad feeling it's a hardware problem.
KHSebastian said:
I did flash stock firmware. It's still not working... I have a bad feeling it's a hardware problem.[/QUOTE
Yeah sounds more like a hardware problem. Tho I might be wrong.
Click to expand...
Click to collapse
Those same things were happening to my old xperia play which i dropped in water...
Hm... Well, I dunno, if anybody has any other ideas, please let me know. I don't think I ever had a situation where I could have exposed the phone to water
Green tint on the camera means hardware problem. Had those problems with the old K810 Cybershot phones.
Well, anyone know specifically what KIND of hardware problem it would be? I might try to fix the phone if it's not too expensive.
I will probably send it to repair servoce of Sony, my phone is still in warranty (relock bloader )..
Sent from my R800i using xda app-developers app
Hm... Well, I'm too poor to send the phone to Sony. I could probably buy a replacement part and do it myself, but that's only if I know what part I need. If not, I may just have to put this on the back burner for a while.
leetxperia said:
I will probably send it to repair servoce of Sony, my phone is still in warranty (relock bloader )..
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Did you unlock your phone by official method
Sent from my MT11i using xda app-developers app
The green tint on the FF cam for me usually gets fixed by a wiping the cam. >.<
I did not unlock my phone. I wanted to, but I wasn't able to
the front cam failure and failure of the earpiece were 2 of the faults that I had as a result of a defective flex cable which was repaired by vodafone under warranty. as it happens, the flex cable on my phone has failed again and has again been sent away for another flex cable replacement
hope this helps
tom
adity said:
Did you unlock your phone by official method
Sent from my MT11i using xda app-developers app
Click to expand...
Click to collapse
Who would pay for unlock is bootloader unlockable is true?
Sent from my R800i using xda app-developers app
You don't have to pay for unlocking bootloader
Sent from my MT11i using xda app-developers app

Help! Screen keeps turning back on after turning it off.

My vzw galaxy nexus keeps turning the screen back on as soon as I turn it off, killing my battery at an average of an hr, at most 2... Downloaded an app that tells u which apps are turning the screen on (wakelock) and it says none... App also tells how long phone has been awake vs asleep... Phone been awake for about 95% of the time... Please help... Phone almost unusable unless connected to charger... Oh, btw... As soon as I plug it in to the charger the problem disappears...
Running unrooted, stock 4.2.2 from vzw... If it helps...
amartinez7 said:
My vzw galaxy nexus keeps turning the screen back on as soon as I turn it off, killing my battery at an average of an hr, at most 2... Downloaded an app that tells u which apps are turning the screen on (wakelock) and it says none... App also tells how long phone has been awake vs asleep... Phone been awake for about 95% of the time... Please help... Phone almost unusable unless connected to charger... Oh, btw... As soon as I plug it in to the charger the problem disappears...
Running unrooted, stock 4.2.2 from vzw... If it helps...
Click to expand...
Click to collapse
I have recently come upon the same problem. Its from a galaxy nexus also from Verizon running 4.2.2 I recently got this gnex as a replacement from a lost gnex. Either refurbished or new the problem starts after I disconnect charger. Have you found any solution?
Sounds like a problem with your USB port.
Sent from my Galaxy Nexus using Tapatalk 2
Have you tried wakelock detector app? Helped me resolve the same issue..
Sent from the inner sanctum of my mind.
Prasad007 said:
Have you tried wakelock detector app? Helped me resolve the same issue..
Sent from the inner sanctum of my mind.
Click to expand...
Click to collapse
Yes I tried wake clock but it didn't help. Strangely it happens randomly. I took out the battery for 10 secs put it back in and is working properly. I will wait a while and post back tomorrow morning.
sanluisari said:
Yes I tried wake clock but it didn't help. Strangely it happens randomly. I took out the battery for 10 secs put it back in and is working properly. I will wait a while and post back tomorrow morning.
Click to expand...
Click to collapse
If you've used the app, you should know there's hardly anything random about it. When a particular wakelock has exceptionally high usage, Google about it (can be done from within the app) and get some insight into what is triggering it. Then you can disable/suspend that app/service.
Sent from the inner sanctum of my mind.
I had that happen on a custom kernel once. Flashed a different one and it was fixed....Doesn't seem like it'll help you though
Sent from my Galaxy Nexus using Tapatalk 4
i actually have the same problem! which rom are you running?
CRIME INC. said:
Sounds like a problem with your USB port.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I had that problem. Try to move that little thing in charging port with something thin, needle or knife. Thats how I solved it few months ago and since then I haven't had any issue. Hope this will help
Sent from my Galaxy Nexus using xda premium
Godra said:
I had that problem. Try to movproblemlittle thing in charging port with something thin, needle or knife. Thats how I solved it few months ago and since then I haven't had any issue. Hope this will help
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I think that might fix it. Im still having the same problem, my fix is taking out the battery. I will try your fix and post back later.
sanluisari said:
I think that might fix it. Im still having the same problem, my fix is taking out the battery. I will try your fix and post back later.
Click to expand...
Click to collapse
Problem is no longer there. Just stopped doing it. ??????
My dose it when I'm at 100% battery after it drops below 90% stops doing that
Sent from my Galaxy Nexus using Tapatalk 4
Mine was having the same problem, but I followed the advice of an earlier post by Godra and it has stopped turning on automatically. Basically, I used my pocket knife to clean out under the pins in the micro USB charging port. I also bent it up just a little bit (be very careful not to break it) to keep it away from the metal housing, which is a ground. Something must have been shorting one of the pins to ground (the housing) causing it to continuously wake.
-rich
solved
Prying or cleaning the USB connector did not help in my case. Battery charge indicator sometimes stayed on, but sometimes not. Battery drained really fast.
I bought a charging flex connector board replacement (they are really cheap on ebay), watched some youtube videos explaining the how to change the board and when my new board arrived, my phone was fixed in under 15 minutes.
My gnex now holds charge for over 24 hours with moderate use.
With Jelly Bean 4.3 installed and a new charging port, it feels like a brand new phone!
open-source software solution
amartinez7 said:
My vzw galaxy nexus keeps turning the screen back on as soon as I turn it off, killing my battery at an average of an hr, at most 2...
Click to expand...
Click to collapse
Hi,
I have developed an open-souce (GPLv3) app that helps save battery when this happens.
http://forum.xda-developers.com/showthread.php?t=2484871
SnooZy Charger turns off the screen on these ghost connections, saving battery consumption by the display. It does not fix the charging issues, but it reduces the battery drain when this happens.
mudar
ps: sorry if this is considered as self promotion or xposting but this issue has been reported on multiple threads..
Hi, i had the same problemen as you all, but i solved the problem by remove all the dust from the input of the charger connection from the phone. I think that the dust was maken some kind of shortwire and that that was the reason for it to turn on the screen, after i cleaned all the dust from the charger point in the phone, my problem seems to be solved. Can some one else confirm this?
tcuwolf said:
My dose it when I'm at 100% battery after it drops below 90% stops doing that
Click to expand...
Click to collapse
I happen exactly that, how could you fix it?
Had the same Galaxy Nexus problem with the display switching on sporadically or turning back on seconds after the phone was manually switched off. The display was the number one consumer of energy due to energy statistics even without using the phone. Bluetooth, GPS were disabled and no special apps were running on the phone.
Hint:
The battery statistics graph's detail view logged charging events although the phone was not connected to a USB charger/port. The display was logged as active parallel to these events. So basically the phone thought it was connected to a charger and switched on the display which it normally also does, but since this charging status was repeating over and over, the display wouldn't turn off by itself.
Yesterday, I examined the USB port with a magnifying glass in bright light and noticed quite some fuzz build-up in the port. Otherwise the port looked good and not oxidized or damaged. So I removed the battery and cleaned off the fuzz from the micro USB port. I used a thin thread to loosen the felt-like lint which took me quite some time. Vacuum cleaner didn't work well. Compressed air might be helpful.
What shall I say: The phone charged very well and behaved normal the whole day without any unusual drain and NO pseudo charging events in the battery statistics!
Should this success not persist, I will report ...
GNUser

Particular region of the screen doesn't respond to touch at all.

Hello,
2 weeks before I got water in my phone (xperia S), but now it's dried up. Everything's working properly but I'm facing a certain problem. A particular region/area of he screen doesn't respond to touch at all. Though there's no deformation in the display. Could you please help me out. I've tried a hard reset, rebooting, drying it up with a dryer, reinstalling the os and all. But still no good. I face many problems while choosing options like can't delete any messages. Even going to the landscape mode doesn't help. Please do help. :/
hmmmm
water damage, you may have to replace the screen
the part that got wet shorted out and now doesn't work
Sent from my LT26i using XDA Premium 4 mobile app
I have it, restart seems to fix that problem.
Sent from my LT26i using xda app-developers app
electrash said:
I have it, restart seems to fix that problem.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
I tried rebooting several times. But no good. If the LCD's damaged then won't the display should also has been dispersed?
try to clean screen with alcohol or something for glass.
This sometimes occure when screen is dirty on some places, good clean may also fix that.
Im telling this from my experience.
If nothing helps, try to get it on warranty if you still have it.
eki_saurav said:
I tried rebooting several times. But no good. If the LCD's damaged then won't the display should also has been dispersed?
Click to expand...
Click to collapse
Never use drier on a wet phone as it might damage internal circuits. Water damage is something that is totally unpredictable. that part of screen might start working in a few days or a few hours or not at all ever. I'd suggest wait it out for a few days. If the problem doesn't get auto corrected,then you will have to take it for repairs(A water damaged phone's days are numbered though,no matter what you do)
Does the ok/cancel button show problem only? If you scroll wallpaper through that region, does it work?
Sent from my Xperia SL
entermetallica said:
Does the ok/cancel button show problem only? If you scroll wallpaper through that region, does it work?
Sent from my Xperia SL
Click to expand...
Click to collapse
Yes, that's the only problem. And, no it doesn't works if I tap on the region, it recognizes the tap on either above/ below area and acts accordingly.
Dark Wraith said:
Never use drier on a wet phone as it might damage internal circuits. Water damage is something that is totally unpredictable. that part of screen might start working in a few days or a few hours or not at all ever. I'd suggest wait it out for a few days. If the problem doesn't get auto corrected,then you will have to take it for repairs(A water damaged phone's days are numbered though,no matter what you do)
Click to expand...
Click to collapse
I didn't know that. It's been nearly a month still no good.

Galaxy Note 8.0 need advice!

GT-N5110 wifi version. Ive had this device for 10 days. Out the box it was running 4.1.2 and seemed work great other than the occasional 3-5 seconds when screen would become unresponsive during normal use. After using it for a few days I decided to go ahead and update to 4.2.2 thinking maybe it would fix the screen issue. It did fix that issue but now im having another problem. After the device sits dormant for awhile the screen doesnt respond to touch but still works fine with the s pen. Ill turn it on after sitting all night and after swiping to unlock the screen it becomes unresponsive. I usually have to lock/unlock the screen several times before it will start responding. After it starts working I can be on it for hours with no more problems. But if I lock the screen an set it down for awhile when I go to use it again it does the samething. It seems like it has to warm up. I tried doing factory data reset but that didnt help. It is rooted also but the only thing ive done so far is get rid of some bloatware.(i didnt root it untill after the problem started). Anyone have any advice?
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
That does sound rather crazy, the unresponsiveness is out of the ordinary... did you try turning off a lot of the extra features built in by Samsung? another thing you could do is download Clean Master from the play store and take a look at your Ram use-age and clean out some cache files with it, this might help with the lag. The touch response could be hindered due to a case or screen protector... other than that the only thing i could think is if there was physical damage done to it before that could cause the touch screen to act that way.
Ummmm... I would have taken it back to the store and asked for a replacement.
That is not normal at all. even with the device's settings left alone, there should not be any issues with responses with touch.
Note... The pen feature is totally separate from touch. The screen has two different features, one being a digitizer for the pen function the other for touch. It is possible that during assembly that the connection for the touch screen is faulty, as a bad solder joint during wave process could make the connection heat related. As the device cools, the contacts contract causing a fault with touch operation. When heated up from normal use, expansion forces contact between connector and board for normal operation to function with touchscreen.
livis n fur said:
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
FrozenRiff said:
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
TwanMan87 said:
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
Click to expand...
Click to collapse
Thanks for the FYI. I was using the moko whatever with a keyboard and I got the freezes all the time. I was thinking about the official Samsung one but if that gives you problems then forget it. I almost sold this thing on eBay cause I couldn't take the freezes anymore. Now I use a tpu case with it and couldn't be happier
Sent from my GT-N5110 using Tapatalk

Sudden phone screen issue

Hello,
I've had my A70 for almost 8 months now, it's been great and I never had any issues with it, no root, no ROMS, nothing out of ordinary. While I was using it yesterday night, the screen suddenly turned off, I was surprised because the battery was almost full, so I thought maybe I pressed on the power button by mistake, so I pressed it once again, only to keep looking at my reflection on the screen, I tried force rebooting the phone, no luck, OK google works, Face recognition also works normally, everything is working, but I can't see anything on the screen, I thought that it might be a screen issue, but I don't think it is anymore, because sometimes when I hold it in certain ways, the screen works but with apparent noise/flicker, or shows incorrect colors, I'd like to show you but sadly I don't own any other phone. Could it be a connector issue that can be fixed easily? and if anyone is in Germany, any idea how much a fix could cost?
Thank you.
1Recycle Bin1 said:
Hello,
I've had my A70 for almost 8 months now, it's been great and I never had any issues with it, no root, no ROMS, nothing out of ordinary. While I was using it yesterday night, the screen suddenly turned off, I was surprised because the battery was almost full, so I thought maybe I pressed on the power button by mistake, so I pressed it once again, only to keep looking at my reflection on the screen, I tried force rebooting the phone, no luck, OK google works, Face recognition also works normally, everything is working, but I can't see anything on the screen, I thought that it might be a screen issue, but I don't think it is anymore, because sometimes when I hold it in certain ways, the screen works but with apparent noise/flicker, or shows incorrect colors, I'd like to show you but sadly I don't own any other phone. Could it be a connector issue that can be fixed easily? and if anyone is in Germany, any idea how much a fix could cost?
Thank you.
Click to expand...
Click to collapse
I had an issue with the screen a while back and went to a Samsung service. They replaced the screen along with the battery under warranty.
https://r.tapatalk.com/shareLink/to...3&share_fid=3793&share_type=t&link_source=app
Sent from my SM-A705FN using Tapatalk
Siberian Tiger said:
I had an issue with the screen a while back and went to a Samsung service. They replaced the screen along with the battery under warranty.
https://r.tapatalk.com/shareLink/to...3&share_fid=3793&share_type=t&link_source=app
Click to expand...
Click to collapse
If it's under warranty, go to your regional Samsung office for repair
Did u update to android 10? If so enable accidental touch protection they fricked something up there seen multiple phones after the update with this issue. Hopefully Samsung will release an fix soon bcs its anoying as frick.

Categories

Resources