Develop Bugs

[Q] Nexus nonchargeable, starts smoking(!), still turns on

Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.

majar said:
Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
Click to expand...
Click to collapse
A) Sounds like a short circuit somewhere. My guess would be the connector or close to it.
B) I certainly didn't but I'm sure it's happened to someone.
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?

chjade84 said:
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
Click to expand...
Click to collapse
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
chjade84 said:
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
Click to expand...
Click to collapse
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
P.s.: Just bought it in january so generally sending it back shouldn't be a problem - if I can get it unrooted.

majar said:
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
Click to expand...
Click to collapse
Yes I kind of forgot about that...
majar said:
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
Click to expand...
Click to collapse
Well that's "good" in that we know the cable isn't shorted. I thought maybe some pins or wires were touching inside the cable that would cause a short (+5VDC and GND) even without the cable being plugged into anything.
So it does look like the fault is in the phone somewhere... And that could be just about anything.
Being that it's Amazon they probably will just replace it and not even bother with checking for it being rooted - especially since you can say it's smoking. As far as I know only the carriers will turn on the phone and look it over (not to mention most Amazon employees wouldn't know root it it reached out of the phone and smacked them across the face). Other 3rd party stores just mark it as defective and put it in a box to send back. I'm not sure how Amazon's return process works though.
I had several problems with my EVO (speakers mostly) and had it rooted when I took it in. They just fixed it anyway and even told me they liked what I had done with it a few times.

Hey, just to give an update I didn't get a specific explanation but Amazon replaced the battery, cable & charger. Now its working again. No problems with it being rooted, they even left rooted but installed stock android & kernel.

I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends

peacebomber said:
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
Click to expand...
Click to collapse
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.

marrrio_ said:
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
Click to expand...
Click to collapse
when i sent them my phone i couldn't bring back to stock software but i still shipped it out either way, i actually got an email from samsung today saying a component has been replaced and being shipped out back to to me, so i guess they fixed it with it being rooted, so when i receive it ill let you know

Well I got back my phone today and its charging again. But they restored my phone back to factory setting. So I lost all my pics and phone didn't restore previous apps etc but oh well as long as they fixed it and no questions asked I'm happy
Sent from my Galaxy Nexus using xda app-developers app

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)

Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.

FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
Click to expand...
Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.

I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.

I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.

I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

Is my Pixel 2 XL charging port damaged?

I noticed that my Pixel 2 XL suddenly stopped connecting to the car via the USB cable (Android Auto). When I connect the cable, the phone charges but nothing happens on the monitor. When I try the same cable with my OG Pixel XL it works fine. I also tried connecting my Pixel 2 XL to my PC, and it didn't work either. Windows makes a sound, and then I get an error message saying "USB device not recognized. the last usb device you connected to this computer malfunctioned." Nothing shows up on the phone screen and I can't change the USB-connection type. I tried factory resetting the phone but I still have the same issue. I have tried many different cables, and all work with the OG Pixel XL but not the Pixel 2 XL.
Also the time estimate for how long a full charge will take is gone as well. It only says "charges rapidly" when I connect it to the charger that came with the phone.
Is my charging port damaged? Can I fix it somehow? I tried carefully cleaning it with water and a tooth brush and drying it, but still have the same issue. Could it be corrosion? Should I try using PRF TCC on the charge port?

YaKoStar said:
I noticed that my Pixel 2 XL suddenly stopped connecting to the car via the USB cable (Android Auto). When I connect the cable, the phone charges but nothing happens on the monitor. When I try the same cable with my OG Pixel XL it works fine. I also tried connecting my Pixel 2 XL to my PC, and it didn't work either. Windows makes a sound, and then I get an error message saying "USB device not recognized. the last usb device you connected to this computer malfunctioned." Nothing shows up on the phone screen and I can't change the USB-connection type. I tried factory resetting the phone but I still have the same issue. I have tried many different cables, and all work with the OG Pixel XL but not the Pixel 2 XL.
Also the time estimate for how long a full charge will take is gone as well. It only says "charges rapidly" when I connect it to the charger that came with the phone.
Is my charging port damaged? Can I fix it somehow? I tried carefully cleaning it with water and a tooth brush and drying it, but still have the same issue. Could it be corrosion? Should I try using PRF TCC on the charge port?
Click to expand...
Click to collapse
Cable could be going bad or it's missing the 100ohm resister the phone just went into protection it will work again at some point but I recommend getting a new cable direct from Google
Tired of buying ones that should have the resister but still not having quick charge work and issues like that.
Sent from my Pixel 2 XL using Tapatalk

YaKoStar said:
I noticed that my Pixel 2 XL suddenly stopped connecting to the car via the USB cable (Android Auto). When I connect the cable, the phone charges but nothing happens on the monitor. When I try the same cable with my OG Pixel XL it works fine. I also tried connecting my Pixel 2 XL to my PC, and it didn't work either. Windows makes a sound, and then I get an error message saying "USB device not recognized. the last usb device you connected to this computer malfunctioned." Nothing shows up on the phone screen and I can't change the USB-connection type. I tried factory resetting the phone but I still have the same issue. I have tried many different cables, and all work with the OG Pixel XL but not the Pixel 2 XL.
Also the time estimate for how long a full charge will take is gone as well. It only says "charges rapidly" when I connect it to the charger that came with the phone.
Is my charging port damaged? Can I fix it somehow? I tried carefully cleaning it with water and a tooth brush and drying it, but still have the same issue. Could it be corrosion? Should I try using PRF TCC on the charge port?
Click to expand...
Click to collapse
Check for these options, see if it got changed to charging only.

Unfortunately, I don't have these options available. Like I said, nothing happens. The phone only goes into charging mode. I've tried a bunch of different cables that works with my OG Pixel.

in developer options check to see if under "select USB configuration" you have it set to charging only.

I have also started to notice a weird charging issue with my Pixel 2 XL. First, I thought that it was the original cable - ordered a replacement via Google Support but today I started noticing a very similar issue. Basically, only 1 way of the reversible cable can charge my device, so if I turn it upside down it won't charge at all - no matter which of the sides I plug into it. When it's plugged in normally, it'll charge for a few seconds then off and on again - all of this at a very fast speed, so it'll keep my screen on at all times. I've noticed this as I've left my phone on the bed for half an hour to charge it then spot that my screen was on for like 5 minutes - when I picked up the phone, it was pretty warm and would charge and disconnect and then charge again - in a loop.
Meanwhile, if I plug in my Anker (a third party) USB-C cable, it will charge just fine - no matter which of the reversible sides I try it with. So having checked that, I thought it was the wall plug going crazy or something, so I plugged the USB-C cable into my computer (Thunderbolt 3) and it was the same issue - it would charge normally only with one of the sides, so when I turned it upside down, nothing would happen.
Also, what's weird is that the Pixel cable, both the old and the replacement one works fine with the Galaxy S9, but not my Pixel - so I assume it's a hardware (charging port) issue with my device, so tomorrow the UK team should get in touch with me to discuss my options :/

skimminstones said:
in developer options check to see if under "select USB configuration" you have it set to charging only.
Click to expand...
Click to collapse
Tried doing it. No change.
I tried using some contact spray to see if it's because of rust/oxidation of the pins in the charging port, no change.
I still think it's an hardware issue though. Like I said, not even factory resetting the phone fixed it. I'll just live with not having android auto and USB, not super important for me anyway. Thanks guys.

I wonder if there is a defect in the charging ports of these. I just got a replacement because mine wouldn't charge on any c to c charger (I have two factory chargers). It would only charge when connected to a computer with an A to C, or using the same cable type to a wall charger. It was really weird... This is also the second or third post in the last week or two I've seen about something pertaining to the port.

gettinwicked said:
I wonder if there is a defect in the charging ports of these. I just got a replacement because mine wouldn't charge on any c to c charger (I have two factory chargers). It would only charge when connected to a computer with an A to C, or using the same cable type to a wall charger. It was really weird... This is also the second or third post in the last week or two I've seen about something pertaining to the port.
Click to expand...
Click to collapse
There probably is .. I've read a lot of posts about people having similar issues.

Ok... So something weird just happened. I connected my phone to the charger as usual, and suddenly I could see the "estimated time until full charge" notification again, for the first time in weeks! I tried disconnecting it, and connecting it to my computer and I could browse the images on my phone! I thought my issue was fixed, so I disconnected it and connected it to the outlet again.. And now it is the same as before again. No estimate until full charge and windows says the device malfunctioned... What the hell happened there for a couple of minutes?

Pixel 2 XL and having the identcal issue as OP.
Phone charges only in car and computer. Once for just a few minutes the Android Auto just starter working and on PC I was briefly able to access phone storage. Then nothing. Went to dealer thinking it was car USB port but the technicians Samsung plugged in and Android Auto started right up.
Swapped cables, same isssue.
Wondering if I should even bother with factory reset or just pursue repair?
My Pixel 2 XL is from Verizon, anyone have any experience with warranty repairs?
(btw, checked in the developer sections and usb is set to MTP)

YaKoStar said:
I noticed that my Pixel 2 XL suddenly stopped connecting to the car via the USB cable (Android Auto). When I connect the cable, the phone charges but nothing happens on the monitor. When I try the same cable with my OG Pixel XL it works fine. I also tried connecting my Pixel 2 XL to my PC, and it didn't work either. Windows makes a sound, and then I get an error message saying "USB device not recognized. the last usb device you connected to this computer malfunctioned." Nothing shows up on the phone screen and I can't change the USB-connection type. I tried factory resetting the phone but I still have the same issue. I have tried many different cables, and all work with the OG Pixel XL but not the Pixel 2 XL.
Also the time estimate for how long a full charge will take is gone as well. It only says "charges rapidly" when I connect it to the charger that came with the phone.
Is my charging port damaged? Can I fix it somehow? I tried carefully cleaning it with water and a tooth brush and drying it, but still have the same issue. Could it be corrosion? Should I try using PRF TCC on the charge port?
Click to expand...
Click to collapse
Same exact problem here with XL2. The phone will charge anywhere with any cable but can not access phone storage from laptop and Android Auto no longer works. It worked fine last week, now no go. I called Google as I bought phone from them and they are are sending a replacement to me which will be here this Monday.
Has to be hardware issue as my XL works perfectly.

Hey i have the exact same problem. Cannot access the phone with usb cable. The problem for me is, that i have Lineage OS installed without root and it installed its own recovery, so i'm basically unable to go back to stock. The google support told me that because it's not the original software on the phone its out of warranty and i should just reflash the factory image, but i already told them that as long as i can't access the phone with usb i can't do that. Will see what i can do else. Maybe i just have to pay to get it fixed. I'm very sad about that.

Also same here. I contacted support and signs indicate that this is a warranty issue.
No USB data for me anymore. Charging only. The interesting thing is although the USB-C is symmetrical only one of the two possible orientations is actually charging the phone.

Same problem just happened with my pixel 2 XL. I believe this was some kind of a weird update that Google did last night that screwed everything up. I've tried hard factory reset as well as resetting the phone changing cables Etc. Nothing works

I was one of those people that cursed out Google regarding this particular issue. I was getting windows 10 errors "device not recognized", the USB-C audio adapter didn't work for my car, not did the audio adapter, so I was gonna chalk it up to the fact I got a faulty phone, that was until....
I had searched around and saw some articles on how the USB-C port was a dust collector. I used s toothpick to knock out some of the lint that was trapped inside the port, nothing changed.
Just about to RMA my phone and I decide to try one last attempt.
1) find the thinnest cardboard / oaktag you can find that can fit in either side of the port without having use force ( if you have an old Google fi data sim card cardboard laying around, it works perfect )
2) Get some rubbing alcohol and dip about 2 to 3 cm of it in the alcohol
3) Gently move the cardboard against the connectors in a left right motion, too and bottom side, when you hit the corners drag the cardboard up to remove any additional dust or lint. I ended up extracting more lint and dirt that rolled off both sides of the connectors
I let the USB-C connector dry and cleaned again in the same method.
Now when I plug in my device it's recognized by my PC, all USB-C peripherals work, even my SanDisk USB-C flash drive.
Before you quit after all your efforts, give cleaning the port a shot. You can't really do any damage because the phone is moisture resistant , and alcohol evaporates quick.
It's very easy for dirt to get lodged in the port, and when you plug in your phone to charge, it's just going to compress and smear the dirt all over the connectors ( possibly fuse the dirt on the contacts ). This happens with all USB-C ports in similar situations.
If you guys are still reading this , give it a shot if you haven't returned your units.

ugh .... just happened to mine. While the bootloader is unlocked. hopefully i can clean or replace the port.

Anony58 said:
I have also started to notice a weird charging issue with my Pixel 2 XL. First, I thought that it was the original cable - ordered a replacement via Google Support but today I started noticing a very similar issue. Basically, only 1 way of the reversible cable can charge my device, so if I turn it upside down it won't charge at all - no matter which of the sides I plug into it. When it's plugged in normally, it'll charge for a few seconds then off and on again - all of this at a very fast speed, so it'll keep my screen on at all times. I've noticed this as I've left my phone on the bed for half an hour to charge it then spot that my screen was on for like 5 minutes - when I picked up the phone, it was pretty warm and would charge and disconnect and then charge again - in a loop.
Meanwhile, if I plug in my Anker (a third party) USB-C cable, it will charge just fine - no matter which of the reversible sides I try it with. So having checked that, I thought it was the wall plug going crazy or something, so I plugged the USB-C cable into my computer (Thunderbolt 3) and it was the same issue - it would charge normally only with one of the sides, so when I turned it upside down, nothing would happen.
Also, what's weird is that the Pixel cable, both the old and the replacement one works fine with the Galaxy S9, but not my Pixel - so I assume it's a hardware (charging port) issue with my device, so tomorrow the UK team should get in touch with me to discuss my options :/
Click to expand...
Click to collapse
I had this exact same problem. I had never heard of anyone else having the issue. Both the original charger that came with the phone and a replacement from Google had the issue but the chargers I got with Nexus 5X phones worked fine.
During the same time period I also had issues with the phone only detecting the 3.5mm adapter one way or not at all. Others had reported this issue.
At some point recently, as randomly as it seemed to stop working (charger and 3.5mm adapter) both started working again.

jimv1983 said:
I had this exact same problem. I had never heard of anyone else having the issue. Both the original charger that came with the phone and a replacement from Google had the issue but the chargers I got with Nexus 5X phones worked fine.
During the same time period I also had issues with the phone only detecting the 3.5mm adapter one way or not at all. Others had reported this issue.
At some point recently, as randomly as it seemed to stop working (charger and 3.5mm adapter) both started working again.
Click to expand...
Click to collapse
Indeed, recently it has started working again, although I am still waiting for an original response from Google (been waiting for half a year and really doubt they'd come to a conclusion after all....)
I had contacted them and they still told me to wait... Really disappointed about the way this serious issue was handled and it is still being handled.
Anyways, everything seems to be working out of blue, that's what matters.

Anony58 said:
Indeed, recently it has started working again, although I am still waiting for an original response from Google (been waiting for half a year and really doubt they'd come to a conclusion after all....)
I had contacted them and they still told me to wait... Really disappointed about the way this serious issue was handled and it is still being handled.
Anyways, everything seems to be working out of blue, that's what matters.
Click to expand...
Click to collapse
The best guess I have is that the issue was caused by some bug in an update (the April or May update if my timeline is correct) and was fixed in the November Update.
Now I have a new issue that stated with the Pie update. Music metadata no longer shows up on my car's audio system when playing over Bluetooth. Many people are experiencing the issue. There is a work around but it's annoying.

Faulty USB components????

My original device had an issue with charging 2 months ago. Connector would only work in one direction. That ended up with USB charging not working at all and SMOKING hot connector. Headphones didn't work and no connection to PC.
Got replacement obviously. Thought all was well till I tried the headphones adapter. Didn't work. Got new adapter which didn't work either. (Works fine in my Chromebook).
So now ready for factory reset (AGAIN) to verify faulty device/port.
Are these ports/connectors an issue for us? Don't see too many complaints here.

Looks like issue connecting to PC also...
Sent from my marlin using XDA Labs

akenis said:
Looks like issue connecting to PC also...
Sent from my marlin using XDA Labs
Click to expand...
Click to collapse
Haven't heard of this. You most probably have a connector/ usb board failure and contacting google will result in a replacement. Sounds like only the power leads have survived, with the data ones dying somehow.

akenis said:
My original device had an issue with charging 2 months ago. Connector would only work in one direction. That ended up with USB charging not working at all and SMOKING hot connector. Headphones didn't work and no connection to PC.
Got replacement obviously. Thought all was well till I tried the headphones adapter. Didn't work. Got new adapter which didn't work either. (Works fine in my Chromebook).
So now ready for factory reset (AGAIN) to verify faulty device/port.
Are these ports/connectors an issue for us? Don't see too many complaints here.
Click to expand...
Click to collapse
Do you mean, only one side of the USB-C cable can charge your device? Like if you turn it upside down it doesn't charge, but when you flip it back up it does? Only asking as I have that issue and Google doesn't seem too bothered as I've been waiting for their engineers for over 3 weeks now to reply.

This seems to definitely be a problem. I've actually seen a lot of people talk about similar issues. I just got a replacement about a month ago due to my phone not charging with a USB C to C. It wouldn't connect to a computer right either. If you have a second phone with the same issue, unfortunately, I would suggest having Google replace it as well. Request a brand new phone this time letting them know you have the same issue on a replacement. Not sure if a brand new one will be better, but worth a shot. My replacement so far has been great.
Good luck

Anony58 said:
Do you mean, only one side of the USB-C cable can charge your device? Like if you turn it upside down it doesn't charge, but when you flip it back up it does? Only asking as I have that issue and Google doesn't seem too bothered as I've been waiting for their engineers for over 3 weeks now to reply.
Click to expand...
Click to collapse
Yes on my first device, the initial symptom was no charging. Then flip the C connector upside down and it would charge. That situation seemed intermittent. Eventually no charging at all and everything got smoking hot with crispy burn smell at Port.
Sent from my marlin using XDA Labs

gettinwicked said:
This seems to definitely be a problem. I've actually seen a lot of people talk about similar issues. I just got a replacement about a month ago due to my phone not charging with a USB C to C. It wouldn't connect to a computer right either. If you have a second phone with the same issue, unfortunately, I would suggest having Google replace it as well. Request a brand new phone this time letting them know you have the same issue on a replacement. Not sure if a brand new one will be better, but worth a shot. My replacement so far has been great.
Good luck
Click to expand...
Click to collapse
Yes replacement is on the way. I didn't think to ask for new device. I assume it will be a refurb.
Sent from my marlin using XDA Labs

I am having the same issue the other night would not charge at all woke up in the morning at 5% went to bed it was at 45% not sure what's going on the night after that plugged it in was flashing charging then not charging so I flipped over to the opposite side plugged it in and it started charging I have not had an issue since then...
Sent from my [device_name] using XDA-Developers Legacy app

akenis said:
Yes on my first device, the initial symptom was no charging. Then flip the C connector upside down and it would charge. That situation seemed intermittent. Eventually no charging at all and everything got smoking hot with crispy burn smell at Port.
Sent from my marlin using XDA Labs
Click to expand...
Click to collapse
Thank you for confirming. That's exactly what I am afraid of - I don't want to risk my device to get really hot, start smoking and perhaps even blow up. I'll go ahead and try my best on discussing my options with Google and to get a replacement.

fast charging broken after a week

Hello there,
I got my Pixel 3a XL for a week now and since yesterday I'm not able to charge it with the original fast charger that came with it. With a different USB A To C cable it works, though very slow.
When I plug in the original charger one of the following happens:
- Nothing. I have to flip the cable like in the old USB days (wtf)
- It charges in a one second Interval. Meaning I hear the sound/vibration when it starts charging, but then it immediately stops charging, starts chargings, stops charging... and so on.
I already factory reset my phone, which didn't help. I tried a different charger from a galaxy phone. Same happens there. Only with a USB A to C cable which is plugged in a PC I am able to charge...
What could that be?

mason02 said:
Hello there,
I got my Pixel 3a XL for a week now and since yesterday I'm not able to charge it with the original fast charger that came with it. With a different USB A To C cable it works, though very slow.
When I plug in the original charger one of the following happens:
- Nothing. I have to flip the cable like in the old USB days (wtf)
- It charges in a one second Interval. Meaning I hear the sound/vibration when it starts charging, but then it immediately stops charging, starts chargings, stops charging... and so on.
I already factory reset my phone, which didn't help. I tried a different charger from a galaxy phone. Same happens there. Only with a USB A to C cable which is plugged in a PC I am able to charge...
What could that be?
Click to expand...
Click to collapse
First of all, is this a new, used, or factory refurbished phone? If it's new or refurbished with a warranty, get it replaced under warranty. If it was used and/or has no warranty, look at the port on the phone to see if it's dirty. Carefully clean it out with whatever will fit in the port without damaging it. Pay special attention to the bottom as debris tends to get compressed and eventually gets thick enough to keep the cable from going in far enough to make a good, secure contact.

marvelljones said:
First of all, is this a new, used, or factory refurbished phone? If it's new or refurbished with a warranty, get it replaced under warranty. If it was used and/or has no warranty, look at the port on the phone to see if it's dirty. Carefully clean it out with whatever will fit in the port without damaging it. Pay special attention to the bottom as debris tends to get compressed and eventually gets thick enough to keep the cable from going in far enough to make a good, secure contact.
Click to expand...
Click to collapse
It's brand new. I did just clean it (but nothing came out or was visible) and now charging works again...
That's weird. It was clean as a whistle and I just thought "just clean it even though it looks clean"... weird!
But thanks anyway

Do you know anyone who has a QC 3.0 adapter and cable USB 3 end? Try it on a different charger... If it fails on multiple chargers/cables, then you device is likely defective and you will need to get it repaired/replaced.
Sorry, no quick fix here...