I got the Tab S4 a week ago and have been impressed with everything about it - screen, camera, excellent tablet.
Anyway - I am at work today and turned on the tablet only to find a Bright Green line exactly halfway down the screen (in portrait view) can't get rid of it -
I haven't dropped the tablet or treated it roughly or done anything could have caused this. I put on a glass screen protector yesterday - but didn't even have to push hard on the screen to get rid of bubbles or anything. It was an easy install - and the screen looked great. BUT this morning - with a bright green line thru the screen - well, it doesn't look so great any more.
Taking it back to Best buy today - just wondered if any one else had a similar problem?
EDIT -I was going to get a screen shot of the Green Line (if I could) and when I powered the tablet back on the Green light flickered and then went away. So now there is no green line there. = turned on again - and green line is back.
one other think I noticed - when the green line went a way, I noticed there was a SINGLE very small red pixel in the middle of the screen - when the green line went away, the red pixel was present - a tiny little dot of red - but when the green line came back - the red pixel went away. (by the way - the red pixel is in a different location of the screen than the green line.
This is a known problem with amoled screens. You've got a dud. Get a replacement. Even the iPhone X had some reports of it
Line on screen
I have the Galaxy tab S4 also and I have the line halfway down the screen too. I have to send it to Samsung to get fixed. I took such great care of it. I even put the rubber tpu case on with gloves to avoid leaving finger prints on the gorgeous glass back. This sucks. The LTE version is like 800 bux!
Yeah, sounds like you got a faulty unit. Just take it back to the retailer for a replacement or take it into the Samsung Service Center for repairs.
Related
I have a Tilt 2, and just recently noticed that when the screen is off, a section of the screen has the "rainbow like warp color". Its not oil or grease, it wont wipe off so the problem must be in the screen, though it looks like its on the surface. However, I do not notice any degradation when the screen is on. Everything color wise and everything looks normal.
http://www.imagebam.com/image/235a7355800330
Should I be worried about this? Is this a sign that even though the phone is new, and its never been mis-handled, that the screen is going to have problems soon? I have insurance on the phone and not sure if I could even get it replaced at this point, or if id have to wait until the screen actually has issues when its on.
http://forum.xda-developers.com/showthread.php?t=541332&highlight=rainbow&page=2
I have it too. But it doesn't interfere with my use of the device, so I don't really care...
No there all like that, I have gone through 2 and they both had more then 4 dead pixels as well. Find a dark black photo or just turn your camera on and put you finger over the lens and you will find many.
Zzim said:
No there all like that, I have gone through 2 and they both had more then 4 dead pixels as well. Find a dark black photo or just turn your camera on and put you finger over the lens and you will find many.
Click to expand...
Click to collapse
The Newton Rings are probably very prevalent. I can’t say that I agree with your statement on the dead pixels though. Sounds like you got unlucky with both devices. I’ve tested mine with 4 images for black, red, green, and blue. Every pixel works fine for me.
Its caused by the layers between the touch screen digitizer and the actual LCD screen. The soft flexible LCD materials touch and form Newton's Ring patterns that appear as the pictures show.
On my old phone (A kaiser) the original screen did not exhibit this behavior, but when I replaced the screen, the new one did...
Luck of the draw,and no it is nothing bad...
I had this problem in european tp2 model... took it for repair and they changed the screen in warranty...
Ok so these are the symptoms my phone has:
1. Very small in perfection in the polycarbonate on the back right hand side. Looks like a small hairline crack but it's not a crack its smooth. Doesnt really bother me but I do know it's there...
2. Small mark under the screen, only visable on dark backgrounds or when looking at a black image. Not sure if it's one of these "yellow spots" people have mentioned but so far after 5 days it's still there.
3. Fruit Ninja lags a lot. Other tegra games seem so so but the screen gets very hot and also the spot under the camera ring.
4. If I tilt the phone slightly to the right for example in this forum I can see small pattern (slantered) on the screen.
5. When using the keyboard in landscape mode the predictive text bar moves about.
6. Some times when I press the power button to switch the screen off it comes back on as if its stuck slightly.
7. Some other small software glitches.
Would you ask for a replacement given these items?
Yes, you should bring it back for a replacement.
The crack and the mark under the screen is worth replacing it, you've spent money on a product that isn't as good as they clamed, so a broken phone.
I'm taking mine back tomorrow.. damn yellow spots
i returned mine for the yellow spot issue the day after i got it, got an exchange for another, couldn't be happier, with the lag and such its all just software and its kinda what you'd expect getting the new device at release, wait for some patches and see how it goes, but id exchange for the yellow spot issue anyday
Yes do it but just have to hope the replacement doesn't have any issues itself.
Sent from my HTC One X using Tapatalk
Hi,
I unpacked my new HTC One X grey yesterday and quickly noticed a little dodgy pixel down at the bottom left corner. It isn't a dead pixel, but it doesn't seem to be a stuck pixel either.
What I noticed was that when using an app which has the little black menu bar down the bottom one pixel was always shining white.
But when I used the 'Colours Dead Pixel Detect and Fix It' app I discovered that this little pixel can be any colour, including black -- but that it just doesn't take the colour its supposed to - the detect and fix app has a black menu bar down the bottom so the pixel should always be black, but the pixel takes on the colour which is flashing on the rest of the screen. When the screen is blue the pixel is blue, when the screen is white the pixel is white, when the screen is black the pixel is black. But it should be black all the time with that app.
Does anyone have any idea what the problem is? Is it a software problem? I tried restarting the phone with no luck.
Thanks!
monkeywriter said:
Hi,
I unpacked my new HTC One X grey yesterday and quickly noticed a little dodgy pixel down at the bottom left corner. It isn't a dead pixel, but it doesn't seem to be a stuck pixel either.
What I noticed was that when using an app which has the little black menu bar down the bottom one pixel was always shining white.
But when I used the 'Colours Dead Pixel Detect and Fix It' app I discovered that this little pixel can be any colour, including black -- but that it just doesn't take the colour its supposed to - the detect and fix app has a black menu bar down the bottom so the pixel should always be black, but the pixel takes on the colour which is flashing on the rest of the screen. When the screen is blue the pixel is blue, when the screen is white the pixel is white, when the screen is black the pixel is black. But it should be black all the time with that app.
Does anyone have any idea what the problem is? Is it a software problem? I tried restarting the phone with no luck.
Thanks!
Click to expand...
Click to collapse
get a replacement, it's a hardware problem properly.
I also have one pixel like this.. thought about replacing the phone but my unit doesn't have other problems so i decided to live with it for now.. gonna send it to repair some day.
Sent from my HTC One X using Tapatalk 2
if its only a pixel i wouldnt worry about it, your eyes and brain will get used to it, however if you can return it still then go return it otherwise if you are out of return period then just keep it if everything else ok
thanks
What do you think it is though? So I can tell them when I call to have it replaced. It's not a dead pixel as they're just dark, and stuck pixels are just a single colour... ?
Thanks!
white pixel? visible at bright area and angles?
probably hot pixel
It's not just white though - it seems to take on the colour of whatever is brightest near it - so if the bulk of the screen is red then it's red, if the bulk of the screen is green then it's green. But if the rest of the screen is black then it's black. If it were a hot pixel wouldn't it always be white even if the bulk of the screen were black?
Thanks!
monkeywriter said:
It's not just white though - it seems to take on the colour of whatever is brightest near it - so if the bulk of the screen is red then it's red, if the bulk of the screen is green then it's green. But if the rest of the screen is black then it's black. If it were a hot pixel wouldn't it always be white even if the bulk of the screen were black?
Thanks!
Click to expand...
Click to collapse
yup this is what im talking about, i returned my second HOX for this reason
its either a hot pixel or spec of dust under the glass
I've left it flashing with that stuck pixel fixing app in the probably vain hope that it will work - really don't want to have to wait for a replacement!
monkeywriter said:
I've left it flashing with that stuck pixel fixing app in the probably vain hope that it will work - really don't want to have to wait for a replacement!
Click to expand...
Click to collapse
sorry bro don't bother pixel fixer wont help with it
its not a dead pixel
had the same and returned phone. for me, the pixel was always black.
where exactly was it located at yours? mine was in the left corner as well. more exactly: when you are in the homescreen and have the google play icon in the down left corner, the pixel was in the word "play" under the icon.
Mine's in the black menu bar at the bottom - on the home screen just to the right of the green mouthpiece on the telephone icon.
Hi
monkeywriter said:
It's not just white though - it seems to take on the colour of whatever is brightest near it - so if the bulk of the screen is red then it's red, if the bulk of the screen is green then it's green. But if the rest of the screen is black then it's black. If it were a hot pixel wouldn't it always be white even if the bulk of the screen were black?
Thanks!
Click to expand...
Click to collapse
It doesn't sound like a faulty pixel in the typical sense, more the pixel connection has become coupled to another one, sort of a short circuit somewhere. This could be a fault in the LCD screen, the ribbon connection, or the LSI driving the display.
Either way just call it a dead pixel, as long as you describe how they will see it so they confirm it isn't right it shouldn't be a problem.
Regards
Phil
Thanks guys, much appreciated. They're sending a replacement on Tuesday. let's hope this one is flawless!
So, for the last month i can see a purple brush-like dot in the middle of my screen.It can only be seen in dark backgrounds like black or grey.The problem is that in the meantime, i got the hairline screen crack by holding the tablet in my pocket while sitting down, so i don't think it should fall under physical damage since it's more of a design flaw.
Basically if i get my nexus 7 to my local service saying that the tablet has the purple dot problem, can it be replaced without taking into account the screen crack that appeared after the purple dot?
Also, if the screen is broken what parts will i need to manually fix it and will it require some more advanced knowledge?
So, my nexus is 2,5 years old. Since half a year ago it got wet in the rain (while in my pocket). When I got home and checked the phone, it had a vertical white line on its display. I also had charging issues, but that was solved rather quickly. without me doing anything. But the white line was still there. For about 2 or 3 months the white line was disappearing and coming back occasionally. But after a few months the line was there permanently. I think it's one defect LED of the display or something. But the particular white line is brighter than the highster screen brightness.
When my screen is on, the line is there, but when I shut off the display, it disappears.
Anyway. What is this and is there anything I can do to solve the problem WITHOUT letting the screen get repaired completely (as that would be a huge waste of money for a 2,5 y.o. phone)?
Here's a picture for clarification.
http://imgur.com/5p2QeaP
Doesn't look like a software problem.
so replacing the display is your only shot.