Help! Pixel 2 XL Won't Turn On - Google Pixel 2 XL Questions & Answers

Hi everyone,
I'm hoping for some help with my Pixel. I was charging my Pixel overnight (though it was at ~65% battery) on a battery pack a couple nights ago, and when I woke up the phone was turned off. Nothing I can do now will get it to turn back on. I've tried multiple chargers (including the OEM), leaving it plugged in for a long time and then trying to turn it on, turning it on while holding power + volume down, etc. My PC will make a sound when I plug it in, like it recognizes a new USB device, but then it won't show up as a device.
Any ideas on what to do about this or what could be causing this issue? Currently phoneless so any and all help is hugely appreciated!

TheArbez said:
Hi everyone,
I'm hoping for some help with my Pixel. I was charging my Pixel overnight (though it was at ~65% battery) on a battery pack a couple nights ago, and when I woke up the phone was turned off. Nothing I can do now will get it to turn back on. I've tried multiple chargers (including the OEM), leaving it plugged in for a long time and then trying to turn it on, turning it on while holding power + volume down, etc. My PC will make a sound when I plug it in, like it recognizes a new USB device, but then it won't show up as a device.
Any ideas on what to do about this or what could be causing this issue? Currently phoneless so any and all help is hugely appreciated!
Click to expand...
Click to collapse
Stock or rooted? Have you tried different cables? Can you enter bootloader mode?

Badger50 said:
Stock or rooted? Have you tried different cables? Can you enter bootloader mode?
Click to expand...
Click to collapse
Stock. I've tried two different cables, three different chargers. Can't get it to boot in any way.

TheArbez said:
Stock. I've tried two different cables, three different chargers. Can't get it to boot in any way.
Click to expand...
Click to collapse
Holy crap! Almost sounds like your mother board went kaput! If you can't get into recovery or bootloader mode to do a factory reset, then about the only option as I see it is RMA. You certainly have grounds for it!

Badger50 said:
Holy crap! Almost sounds like your mother board went kaput! If you can't get into recovery or bootloader mode to do a factory reset, then about the only option as I see it is RMA. You certainly have grounds for it!
Click to expand...
Click to collapse
Ok, thanks for the advice! I'll start hounding Google for a replacement.

TheArbez said:
Hi everyone,
I'm hoping for some help with my Pixel. I was charging my Pixel overnight (though it was at ~65% battery) on a battery pack a couple nights ago, and when I woke up the phone was turned off. Nothing I can do now will get it to turn back on. I've tried multiple chargers (including the OEM), leaving it plugged in for a long time and then trying to turn it on, turning it on while holding power + volume down, etc. My PC will make a sound when I plug it in, like it recognizes a new USB device, but then it won't show up as a device.
Any ideas on what to do about this or what could be causing this issue? Currently phoneless so any and all help is hugely appreciated!
Click to expand...
Click to collapse
Something similar happened to me couple of month ago. The phone was on the charger and when I wanted to check it I noticed it was switched off. I could not switch it back on, tried to put it on different chargers, pressing different button combinations along with the power button, nothing helped. I then plugged the phone in to one of the usb 2 ports in the pc, used an Anker usb A to usb C cable. I could hear the sound the pc recognized it, then pressed volume up, volume down and power button for about 15-20 seconds. The phone switched back on... Since then (touch wood) hasn't happened again... Worth giving a try...

matekaneve said:
Something similar happened to me couple of month ago. The phone was on the charger and when I wanted to check it I noticed it was switched off. I could not switch it back on, tried to put it on different chargers, pressing different button combinations along with the power button, nothing helped. I then plugged the phone in to one of the usb 2 ports in the pc, used an Anker usb A to usb C cable. I could hear the sound the pc recognized it, then pressed volume up, volume down and power button for about 15-20 seconds. The phone switched back on... Since then (touch wood) hasn't happened again... Worth giving a try...
Click to expand...
Click to collapse
Me too! Kept trying all methods to start it. Nuthin.......
Then left it connected to the computer for awhile: a little later, magically started the same method mentioned here.

matekaneve said:
Something similar happened to me couple of month ago. The phone was on the charger and when I wanted to check it I noticed it was switched off. I could not switch it back on, tried to put it on different chargers, pressing different button combinations along with the power button, nothing helped. I then plugged the phone in to one of the usb 2 ports in the pc, used an Anker usb A to usb C cable. I could hear the sound the pc recognized it, then pressed volume up, volume down and power button for about 15-20 seconds. The phone switched back on... Since then (touch wood) hasn't happened again... Worth giving a try...
Click to expand...
Click to collapse
I'll give that a shot today. Thanks for the advice.

I had my motherboard and battery replaced due to the same issues. The charging port seems to be an issues too.
Sent from my Pixel 2 XL using Tapatalk

applezen said:
I had my motherboard and battery replaced due to the same issues. The charging port seems to be an issues too.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Did you have Google replace them under warranty? What was that process like?

Same thing happened to me once. I was sh**ING bricks because I bought my phone from eBay. Reached out to Google Support and they gave me similar instructions. I had to hold volume up and power for about 20 seconds and it finally booted.
matekaneve said:
Something similar happened to me couple of month ago. The phone was on the charger and when I wanted to check it I noticed it was switched off. I could not switch it back on, tried to put it on different chargers, pressing different button combinations along with the power button, nothing helped. I then plugged the phone in to one of the usb 2 ports in the pc, used an Anker usb A to usb C cable. I could hear the sound the pc recognized it, then pressed volume up, volume down and power button for about 15-20 seconds. The phone switched back on... Since then (touch wood) hasn't happened again... Worth giving a try...
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk

daniel4653 said:
Same thing happened to me once. I was sh**ING bricks because I bought my phone from eBay. Reached out to Google Support and they gave me similar instructions. I had to hold volume up and power for about 20 seconds and it finally booted.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Thanks for the advice. I think I've tried that but I'll try it again!

Related

Galaxy Nexus GSM won't charge!

I jad it turned off and left it plugged, charged at 3:00am today. I woke up 6 hours later and the phone still shows the battery charging indicator. But, when I turned on the phone, it still says "0% connect charger. "
Can anyone tell me why the battery is still at zero? What could be the problem? The USB connection to Laptop works fine, btw.
Sent from my SGH-T989 using Tapatalk 2
how did you charge it? usb or ac?
Both. Charged via usb for 2 hours with no gain. AC for 6 hours & no gain.
Sent from my SGH-T989 using Tapatalk 2
same cable i assume? was it the one that came with the phone?
with it not charging via usb, i'm not surprised. there isnt a ton of voltage going through when plugged into the computer.
From my past Android experiences, if I remember correctly, a phone not charging while turned off is usually a recovery image issue. Try flashing the stock recovery and see if that solves your issue.
I re-flashed stock ics through odin last night before charging and used htc cable. The phone was running very smooth when battery was partially charged. Now the phone is dead due to power down cause it won't charge. Just won't turn on.
Sent from my SGH-T989 using Tapatalk 2
It's the USB port... It have been covered several times here. Do a search and you should find ~30 threads about this issue.
Melhouse said:
It's the USB port... It have been covered several times here. Do a search and you should find ~30 threads about this issue.
Click to expand...
Click to collapse
Well, that is quite harsh. I have the same issue now, and it applies to both usb and ac-adapter, with different cables as well.
Specific links please?
Sent from my SGH-T989 using Tapatalk 2
You're trying to charge it with a HTC cable? Charge it with the stock charger
Ever tried charging it when its off if you get the charging animation? Then again that is one option.
Another would be to check if you have fast charge option enabled from any kernels.
Its on stock kernel, and yes to all questions you guys asked. I charged it with stock oem samsung cable, while it's on and off. See charge animation when it's off, and when it's on too. The phone does not have root access.
Sent from my SGH-T989 using Tapatalk 2
restart boot loader
KjetilA said:
I have the same issue now, and it applies to both usb and ac-adapter, with different cables as well.
Click to expand...
Click to collapse
I had a similar problem until recently. I have a GSM GN that I've never fooled with, and suddenly one day it wouldn't charge when I plugged the micro usb port into it. I would have to plug in the micro usb side, then pull and replug the other end of the cable. It was bizarre. I tried other cables, chargers, etc. All the same.
However, I think I fixed my problem by entering the boot loader and restarting it. Power off, then hold power and both volume keys. When the boot loader appears, you can press volume up and down to select "Restart boot loader" and then hit the power key. After I did this, the GN started working normally again.
Hopefully that'll help you fix your problem.
quillaja said:
I had a similar problem until recently. I have a GSM GN that I've never fooled with, and suddenly one day it wouldn't charge when I plugged the micro usb port into it. I would have to plug in the micro usb side, then pull and replug the other end of the cable. It was bizarre. I tried other cables, chargers, etc. All the same.
However, I think I fixed my problem by entering the boot loader and restarting it. Power off, then hold power and both volume keys. When the boot loader appears, you can press volume up and down to select "Restart boot loader" and then hit the power key. After I did this, the GN started working normally again.
Hopefully that'll help you fix your problem.
Click to expand...
Click to collapse
Thanks, worked like a charm!!

Wont turn on!

Hello!
I dropped my LGOG E975 and the screen has cracked. The upper half would still work. But i could not turn the phone off. So i let the battery run dry. When i came back from vacation, approx. a month after, i sent it in to change the screen. It got changed, but now it has another problem:
It wont turn on! At the store they said they could not get the phone to boot. I took it to a charger and while holding the volumebuttons it showed the LG logo for a second, then blinked red a couple of times. This happend twice. Now if i hold the power button for 15 seconds and plug it in, it will quickly blink a red light.
What to do? I suspect it's something with the software.
FIY i unlocket the bootloader, rooted and installed a recovery. Dont remember which one tho'.
Update:
I can now enter fastboot or download mode. But the phone wont be found by kdz. flashers.
Try to access recovery from the fastboot screen, pushing 2 times volume down then power.
Enviado desde mi LG-E975
Karcha said:
Try to access recovery from the fastboot screen, pushing 2 times volume down then power.
Enviado desde mi LG-E975
Click to expand...
Click to collapse
The phone turn black, blink red once and thats it.
As a sidenote, i can only put it in fastboot or downloadmode after i hold the powerbutton a while before plugging it in. Else the red LED wont blink.
I have no idea then
Have you tried to put it in fastboot without plugging it in? Volume down + Power button when the phone is off.
Karcha said:
I have no idea then
Have you tried to put it in fastboot without plugging it in? Volume down + Power button when the phone is off.
Click to expand...
Click to collapse
No response from the phone. Can it be a batteryproblem since the red LED flashes shortly when plugged in and entering fastboot/download mode or trying to open the recovery?
Maybe. Leave it charging for a while and try again.
My father always lets his phone die out of battery and he leaves it off for a while like that. When trying to power it back on, or when plugging it to the charger, the led flashes just like you described. It's not an OG, but it may be something similar what's happening to you, since you said you left it for quite some time turned off.
Okay, i will try to leave it over night. It will sit in the charger for 6 hours before my next check.
Try to upgrade/recovery with LG support tool in download mode
Sent from my LG-E977 using xda premium
It would still not turn on. Tried multiple chargers and leaving the phone in for a long time. I got a new battery on the way.
Sometimes it helps to hold the power button a bit longer.
cyraxx84 said:
Sometimes it helps to hold the power button a bit longer.
Click to expand...
Click to collapse
I held the powerbutton down for multiple minutes. Still no response. I ordered a new battery from Ebay. Hoping this would fix the issue. The battery have a expected delivery this week. Will update the thread with the results.
Hope it works :good:
Balano said:
I held the powerbutton down for multiple minutes. Still no response. I ordered a new battery from Ebay. Hoping this would fix the issue. The battery have a expected delivery this week. Will update the thread with the results.
Click to expand...
Click to collapse
try holding the power button down while it is still plugged into the charger....
Karcha said:
Hope it works :good:
Click to expand...
Click to collapse
Thanks!
gentlemandroid17 said:
try holding the power button down while it is still plugged into the charger....
Click to expand...
Click to collapse
I tried everything. Really. Every possible combination of buttons, chargers and cables. The phone would only give a response when plugging it in. So i expect it to be a charging problem with the current battery.
Balano said:
Thanks!
I tried everything. Really. Every possible combination of buttons, chargers and cables. The phone would only give a response when plugging it in. So i expect it to be a charging problem with the current battery.
Click to expand...
Click to collapse
what was the outcome with the new battery?
im an currently experiencing an issue that sounds much the same as this, difference is that i was using the teenybin software and the HS shutdown halfway through the update, and now will not do a thing other than blink the RED LED when i hold the power button down whilst pugged into charger
also to mention, the battery life on the HS prior to this was reasonable..

Battery dead. Won't charge or turn on.

I ran my battery all the way down last night. Left the phone on the wall charger overnight and it is not responsive. Tried to turn it on using all combinations of powers button and volume buttons. When the phone is connected to a pc it doesn't recognize it. But when I try to power the phone on while connected, the pc makes the sounds indicating something is connected.
Any ideas? Thanks.
71CH said:
I ran my battery all the way down last night. Left the phone on the wall charger overnight and it is not responsive. Tried to turn it on using all combinations of powers button and volume buttons. When the phone is connected to a pc it doesn't recognize it. But when I try to power the phone on while connected, the pc makes the sounds indicating something is connected.
Any ideas? Thanks.
Click to expand...
Click to collapse
Leave is connected to a powered PC port for a couple hours. Not sure why but I've had luck bringing devices back from beneath the cutoff voltage level using low amperage charging. Heck my best recovery charging port has been the USB port on my cable box.
Sent from my Nexus 7 using Tapatalk 4
71CH said:
I ran my battery all the way down last night. Left the phone on the wall charger overnight and it is not responsive. Tried to turn it on using all combinations of powers button and volume buttons. When the phone is connected to a pc it doesn't recognize it. But when I try to power the phone on while connected, the pc makes the sounds indicating something is connected.
Any ideas? Thanks.
Click to expand...
Click to collapse
Make sure you are using the original power adapter.
Sent from my HTC6500LVW using Tapatalk
Thanks for the replies. I am using the OEM cable. I've tried putting it on power using the wall charger. I've also tried using a PC. I've tried the bright light trick. I've tried pressing both volume buttons, one volume button, the other volume button. I've tried power button by itself. I think I've pretty much bricked my phone. I'm willing to listen to other suggestions
71CH said:
Thanks for the replies. I am using the OEM cable. I've tried putting it on power using the wall charger. I've also tried using a PC. I've tried the bright light trick. I've tried pressing both volume buttons, one volume button, the other volume button. I've tried power button by itself. I think I've pretty much bricked my phone. I'm willing to listen to other suggestions
Click to expand...
Click to collapse
Must be that time of the month.. this happened to me last night.
Left the house around 90%, phone was getting pretty hot.. So I rebooted, twice.. still hot.. so I turned it off for 15 minutes. It was still pretty warm after that, but I decided to turn it on again. When it came up, I was at 18%!. So I sent a couple of texts, and just turned it off thinking I would be able to turn it on later. No such luck. OEM charger does nothing, I plugged into laptop for 20 minutes, nothing.. So I left it on the charger overnight. I still have nothing this morning. Going to leave it on a PC USB port for awhile and see what happens..
Is there an official process for getting your phone back up??
I'm rooted, unlocked, s-off.. so I'm worried if I go to Verizon (it's only been 50 days), they'll discover that if they get my phone back up.
Left mine on the charger over night and held the power down as I took it off the charger seemed to do the trick.
Sent from my One using Tapatalk

Pixel 3XL died

Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
fredtre said:
Hi guys, help me!
I just got a pixel 3XL and everything was working fine, I get to my house and I connect it with a 15w charger, phone immediately turn off, died, don’t turn on anyway.
it is possible that the charger has damaged the logic board?
Thanks!!
Click to expand...
Click to collapse
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
lucky_strike33 said:
Try to hold power and volume down for 30 seconds or hold power and volume up. Also try it while it's plugged in
Click to expand...
Click to collapse
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
fredtre said:
thanks for answering, I tried all the combinations and it's still dead
recently connect and appears for a moment the battery icon but there does not happen.
Click to expand...
Click to collapse
This happened to me Was dead ended up doing RMA. SUCKS
matteosaeed said:
This happened to me Was dead ended up doing RMA. SUCKS
Click to expand...
Click to collapse
Really? Sh***
I can not use RMA
I’m outside USA
fredtre said:
Really? Sh***
I can not use RMA
I’m outside USA
Click to expand...
Click to collapse
Well, I have a suggestion. Leave the device to drain, then, charge it up for a little bit and try the combos again.
When my device was dying before, I was able to get it to respond by leaving it on the pixel stand. It actually could be a bug. I would suggest that you explain to google customer service the situation and tell them you can't return it. It could be as simple as doing something different.
Old trick from the droid incredible. Hold down power button while repeatedly plugging and unplugging the power cord. Worked for me and another xda member i suggested it to awhile ago when we thought our devices were bricked. That same small battery icon would flash from time to time for me also, thats how i knew it wasnt completley dead. Hasnt happened again since.
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
fredtre said:
thanks guys for your suggestions I'm trying each one but I can not turn it on.
Tomorrow I will try a wireless charger hope I have some result .
this is frustating
Click to expand...
Click to collapse
Mine died last night while on my Pixel stand. I can turn it on but it won't stay on but for maybe 15-30 seconds then it turns itself off. It shows it's charging and that the charge is increasing. I've re-flashed system images, factory reset in TWRP, but I'm RMA.

Pixel 2XL Completely dead/No lights/No show in device manager. Hope?

Hello guys,
Yesterday my Taimen was fine and dandy. I was playing a game, it discharged completely (was not hot) and shut itself down. After plugging in the charger it did get warmish, but nothing too extreme. Since then it refuses to turn back on. I have tried holding the buttons in various combinations for crazy amounts of time, both unplugged, plugged to the charger and to a pc, using different cables. Ones that did work before. I don't have the original cable, since I bought it on eBay like a year ago, or so. Nevermind.
Is there any way to unbrick this device provided, that it does not do any "ping" sounds when plugged in to a PC? Also, no vibrations, no light show, just a dead slab of expensive glass.
Did anyone encounter such behavious before? Is there any hope?
jazzgott said:
Hello guys,
Yesterday my Taimen was fine and dandy. I was playing a game, it discharged completely (was not hot) and shut itself down. After plugging in the charger it did get warmish, but nothing too extreme. Since then it refuses to turn back on. I have tried holding the buttons in various combinations for crazy amounts of time, both unplugged, plugged to the charger and to a pc, using different cables. Ones that did work before. I don't have the original cable, since I bought it on eBay like a year ago, or so. Nevermind.
Is there any way to unbrick this device provided, that it does not do any "ping" sounds when plugged in to a PC? Also, no vibrations, no light show, just a dead slab of expensive glass.
Did anyone encounter such behavious before? Is there any hope?
Click to expand...
Click to collapse
If you can get into fastboot mode, and your pc recognizes your device, try fastbooting the factory image without the -w to see if it boots up :good:
jazzgott said:
Hello guys,
Yesterday my Taimen was fine and dandy. I was playing a game, it discharged completely (was not hot) and shut itself down. After plugging in the charger it did get warmish, but nothing too extreme. Since then it refuses to turn back on. I have tried holding the buttons in various combinations for crazy amounts of time, both unplugged, plugged to the charger and to a pc, using different cables. Ones that did work before. I don't have the original cable, since I bought it on eBay like a year ago, or so. Nevermind.
Is there any way to unbrick this device provided, that it does not do any "ping" sounds when plugged in to a PC? Also, no vibrations, no light show, just a dead slab of expensive glass.
Did anyone encounter such behavious before? Is there any hope?
Click to expand...
Click to collapse
It once happened to me when the phone shut itself off and I was not able to turn it back on. I tried everything as well and ended up connecting the phone to the pc and I continuously pressed "Volume Up-Volume-Down-Power" button combination for about a minute. The phone turned itself on and booted up. I had about 1% charge this time. I hope it helps, worth a try!
Badger50 said:
If you can get into fastboot mode, and your pc recognizes your device, try fastbooting the factory image without the -w to see if it boots up :good:
Click to expand...
Click to collapse
Thanks, but no, there's absolutely no life in it. It does not get recognised, it does not boot into fastboot nor recovery.
How long was it charging before you tried to turn it back on. I've had the same thing happen and it charged for about 30 minutes before it would turn back on.

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