Hey guys, so I have a s9 its about 4 months old. Today i just decided to use fullscreen and hide navigation bar and as soon as i did I noticed a total burn in and dicoloration on the bottom of the screen. Now i know amoled has burn in issues, but in 4-5 months? Luckily i am sending it to service and I should get it serviced upon. This is the reply i got when I asked it the issue was prevalent and persisting "The issue will be resolved by our service expert at the our service center, this issue will not occurs after the service.". Seems a little off. So i am wondering are any of you guys having burn in already?
AAZZAAMM said:
Hey guys, so I have a s9 its about 4 months old. Today i just decided to use fullscreen and hide navigation bar and as soon as i did I noticed a total burn in and dicoloration on the bottom of the screen. Now i know amoled has burn in issues, but in 4-5 months? Luckily i am sending it to service and I should get it serviced upon. This is the reply i got when I asked it the issue was prevalent and persisting "The issue will be resolved by our service expert at the our service center, this issue will not occurs after the service.". Seems a little off. So i am wondering are any of you guys having burn in already?
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Yes, but my burn in is the status bar after 3 months of owning the phone. (I don't have the navigation keys up all the time since on the S8 it caused burn ins after it's release and I still don't trust it, even after Samsung said that they "fixed it with a software update") When you scroll it down you can see the line where it changes color from normal white to a bit more yellowish white. I even used bluelight filter quite often to not use the blue pixels as often and to prevent burn in, also tried to always stay below the brightest settings, but after 3 month it is quite frustrating to see that it doesn't prevent it. It's called the "best displays on the market" in terms of color and brightness, but is it really, when it burns in after 3 month? My old S5 got burn ins only after 2 years! I will still use my s9 and only send it in before the warranty expires because I need it every day and don't want a new phone where it will happen again after 3 months.
I had this to with galaxy s8. I send it back for repair 3 times for screen burn in. Now i use the galaxy s8 with the brightness slider in half and not having screen in burning issue anymore. And now with galaxy s9 still no burn in after 6 months also with brightness at half.
Sent from my [device_name] using XDA-Developers Legacy app
Related
Hey guys, today I noticed something weird on the left-est (if that's even a word) panel of my HOX. When i click on bottom half of the screen, a white pixel appears and stays there until i touch the screen again and sometimes the white pixel just flashes! This only happens on the 1st panel (from the left) and I don't know if it's just a glitch or a hardware problem. The thing is, this is my second HOX (I had another one for 1 week before replacing it (it had a small black circle-y spot) ) and I had it for more than 2 weeks and the returns policy of the store I bought it from says that they can't replace it if it's more than 2 weeks old. Any ideas if it's hardware or software related, or even ways to check so?
UPDATE:
I think you'd want to know that I have an HT23 model
I had a similar problem with a bright red pixel at the left of the center of the screen. It usually appeared when I am not touching the screen and disappears when I do. After the screen got a yellow tint that appeared next to the volume up button which got worse the hotter the phone got, I took it to the shop and they replaced the "touch, battery and speaker". Touch pretty much means screen as well, I have no idea why they changed the other 2.
It's definitely a hardware problem since I had a similar issue with a stock phone. Btw the yellow tint appeared after 5-6 months, the red pixel was there pretty much from the beginning.
lpslayer said:
I had a similar problem with a bright red pixel at the left of the center of the screen. It usually appeared when I am not touching the screen and disappears when I do. After the screen got a yellow tint that appeared next to the volume up button which got worse the hotter the phone got, I took it to the shop and they replaced the "touch, battery and speaker". Touch pretty much means screen as well, I have no idea why they changed the other 2.
It's definitely a hardware problem since I had a similar issue with a stock phone. Btw the yellow tint appeared after 5-6 months, the red pixel was there pretty much from the beginning.
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Click to collapse
So should I go and ask/demand for a replacement? It doesn't bother me, I don't even use that panel at all, what annoys me is the fact that this is the second HOX I've had and it also has a problem!
It's a hardware fault go and demand for a replacing (HT26+/SH26+).And, if someone later on (in this thread or else ware) suggest to use a software to fix it. Don't bother with it.
I have HT25 with yellow tint showing from time to time. It's annoying me, and still I didn't get the chance to give to to HTC care.
neuTrue said:
It's a hardware fault go and demand for a replacing (HT26+/SH26+).And, if someone later on (in this thread or else ware) suggest to use a software to fix it. Don't bother with it.
I have HT25 with yellow tint showing from time to time. It's annoying me, and still I didn't get the chance to give to to HTC care.
Click to expand...
Click to collapse
Okay, I will, thank you.
EDIT:
But, if they tell me that my returning period has passed, what will I tell them?
Has anyone else experienced bad screen burn-in / image retention issues with their Note 2?
I've only had the phone just over 90 days, but I've already got some pretty severe burn-in. I use an app for equities trading several hours every day and after a few months of use, the icons and other parts of the app that remain static are plainly visible at all times on any screen that isn't completely black.
For now to slow it down I've re-themed the app and replaced as many static elements as I could with transparent .PNG files and no text.
Any idea if Samsung will replace the display under warranty for these types of issues? (From what I've been able to find, it sounds like they refused to cover it for the S3, then reversed their position and began covering it for some folks - curious what their policy is now)
Here's an example screenshot - this is a blank white screen. It's MUCH more noticeable in person.
Although I havent had it in my note 2 yet, my galaxy s2 had it. I went in to sprint and they swapped it for me because I had insurance. Didnt pay anything. Goodluck though.
Sent from my SPH-L900 using Tapatalk 2
I had it bad on my S2. The notification bar and active apps icons were visible on all white and blue screens and so was my keyboard. Sprint sent me home said they don't see that as an issue and the phone works fine so as long as it worked they don't care. Samsung on the other had took down notes then asked me to ship it to them. Never got to send though because the lady refused to be without a phone. As of now my Note 2 has been burning in the notification bar again after about a month of use. I think that's why they made the S4 notification bar the same as whatever ur background is.
Sent from my PG86100 using xda app-developers app
Because the damage cannot be reversed, try inverting your screen colors to see if you can get the other pixels to burn in and equalize. I did about 5 minutes of Google research and saw that the blue pixels burn out the fastest, so trying a negative color should burn the rest of them. Inverting colors can be found in Settings --> Accessibility or (in CM10.1) Settings --> Advanced (under device) --> Screen (tab).
smmiller506 said:
Because the damage cannot be reversed, try inverting your screen colors to see if you can get the other pixels to burn in and equalize.
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Click to collapse
Thanks for the suggestion..
I'm giving that a try, but I imagine it'll be hard to even out ~3 months worth of 4-6+ hour a day usage..
PoorHomey said:
Thanks for the suggestion..
I'm giving that a try, but I imagine it'll be hard to even out ~3 months worth of 4-6+ hour a day usage..
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Click to collapse
Probably, but it is a fix. Your only other option is to let it continue burning out the pixels as before, without inverting the colors, in the hope that you may be able to RMA/warranty the thing. I guess AMOLED screens are known to have this issue. Call up Sprint or Samsung and see what they will do if the problem gets worse.
smmiller506 said:
Probably, but it is a fix. Your only other option is to let it continue burning out the pixels as before, without inverting the colors, in the hope that you may be able to RMA/warranty the thing. I guess AMOLED screens are known to have this issue. Call up Sprint or Samsung and see what they will do if the problem gets worse.
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Click to collapse
All monitors will do it, given enough time.
Sent from my SPH-L900 using Tapatalk 4 Beta
Skripka said:
All monitors will do it, given enough time.
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Click to collapse
Apparently for Samsung's Amoled displays, "enough time" equals ~90 days of several hour a day usage.
I was aware that the display could suffer from burn-in/image retention, but I had no idea it would happen this badly and this quickly.
Help. I havr a screenburn on my lg g4 .
I use the opera browser. And the buttons are visseble while typing.
So i called my provider. They gona replace the device .
But why? this is a new phone uplauding pictures right now
Opera browser
https://onedrive.live.com/redir?res...authkey=!AO32iSIcJ4VDqVg&v=3&ithint=photo,JPG
burn in pictures
https://onedrive.live.com/redir?res...authkey=!AGZGMi2o3waD0wY&v=3&ithint=photo,JPG
https://onedrive.live.com/redir?res...authkey=!AEOft-Uq3x84f9g&v=3&ithint=photo,JPG
[https://onedrive.live.com/redir?res...authkey=!ACZ5r0vDo5AW-oU&v=3&ithint=photo,JPG
That burn in is really bad. It's got to be a problem with your screen, and not common to all G4s or we'd be seeing others complaining by now.
I've seen phones that bad in stores, but their screens are on all the time. How much screen time have you had with Opera running?
Good thing the provider is replacing it!
phineous said:
That burn in is really bad. It's got to be a problem with your screen, and not common to all G4s or we'd be seeing others complaining by now.
I've seen phones that bad in stores, but their screens are on all the time. How much screen time have you had with Opera running?
Good thing the provider is replacing it!
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Click to collapse
hmm not that long troug. if i use opera a while not it disappears almost completely.
use it agian 2 minutes. its bck
and restarting my phone does not help.
removing opera does also not help.
if i got my new phone no opera anymore.
I just can't believe that's from Opera alone. There had to be a problem with the LCD in your phone.
I understand if you don't want to risk it by using Opera anymore but I don't think it'll happen with your new phone.
robdgekke said:
hmm not that long troug. if i use opera a while not it disappears almost completely.
use it agian 2 minutes. its bck
and restarting my phone does not help.
removing opera does also not help.
if i got my new phone no opera anymore.
Click to expand...
Click to collapse
Lcd on mobile phones normally never get burnins, it's an amoled thingy (samsung phones) and it's an important reason I wont get a note 4 but a G4, so I really hope it was a single defective screen.
Did you try one of the screen retention fix app?
Did you try a factory reset? Call me crazy but it's not normal that a screen burnin doesn't affect white pixels, and it shouldn't do a green stuff, it could be a crazy bug
Sent from my HTC One M9 using XDA Free mobile app
vegetaleb said:
Lcd on mobile phones normally never get burnins, it's an amoled thingy (samsung phones) and it's an important reason I wont get a note 4 but a G4, so I really hope it was a single defective screen.
Did you try one of the screen retention fix app?
Did you try a factory reset? Call me crazy but it's not normal that a screen burnin doesn't affect white pixels, and it shouldn't do a green stuff, it could be a crazy bug
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
yes i did try all of that.
did not help at all!
i got my replacement phone now. i am happy with it..
still really strange...
I just noticed a burn in My lg g4 also
So now its becoming more common is it
Sent from my LG-H815 using Tapatalk
robdgekke said:
Help. I havr a screenburn on my lg g4 .
I use the opera browser. And the buttons are visseble while typing.
So i called my provider. They gona replace the device .
But why? this is a new phone uplauding pictures right now
Opera browser
https://onedrive.live.com/redir?res...authkey=!AO32iSIcJ4VDqVg&v=3&ithint=photo,JPG
burn in pictures
https://onedrive.live.com/redir?res...authkey=!AGZGMi2o3waD0wY&v=3&ithint=photo,JPG
https://onedrive.live.com/redir?res...authkey=!AEOft-Uq3x84f9g&v=3&ithint=photo,JPG
[https://onedrive.live.com/redir?res...authkey=!ACZ5r0vDo5AW-oU&v=3&ithint=photo,JPG
Click to expand...
Click to collapse
mate this not burn in....This lcd backlight leak .Go to service.
kabirjedi said:
mate this not burn in....This lcd backlight leak .Go to service.
Click to expand...
Click to collapse
That's not "backlight leak" or "light bleed" as it's generally called. It's a bad LCD panel.
FYI This is how light bleed on the G4 can look like (It's mine).
I have a new device. So it's solved. But I see more people getting problems with the screen.
That's more likely to be just image retention and not an actual burn in.
Burn in = actual damage since the material gets burnt out than the rest of the other materials in the screen.
Image Retention = the liquid crystals on the LCD haven't fully returned to their original state for the meantime only.
A burn in commonly happens on crt, plasma, oled screens. For the reason that these technologies "burn" a specific material on their screen to produce output. LCD screens like IPS are very less likely to have burn ins but image retention is always possible but not permanent.
rvnlvrz said:
That's more likely to be just image retention and not an actual burn in.
Burn in = actual damage since the material gets burnt out than the rest of the other materials in the screen.
Image Retention = the liquid crystals on the LCD haven't fully returned to their original state for the meantime only.
A burn in commonly happens on crt, plasma, oled screens. For the reason that these technologies "burn" a specific material on their screen to produce output. LCD screens like IPS are very less likely to have burn ins but image retention is always possible but not permanent.
Click to expand...
Click to collapse
So is image retention common, because I've never had this problem until I got the G4 which is my first flagship: every other phone I've had was a budget and never had a problem like this.
I've never had image retention or burn in on any of my LCD phones but have had it on all my OLED/AMOLED phones.
F1Fanatic27 said:
So is image retention common, because I've never had this problem until I got the G4 which is my first flagship: every other phone I've had was a budget and never had a problem like this.
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Click to collapse
LG used this "Quantum Display" of theirs (A modified type of IPS LCD) which had a different arrangement of pixels and whatnots which would have likely been the reason why image retention was much more common on theirs than other manufacturers' IPS displays, but in return.. the color gamut of their display actually expanded in range and also provided less energy consumption.
Same here LG G4 "screen burnes" all the time!!! - previous screens stay faded over current screens, just like on my old plasma TV... WTF???
I don't know what is screenburn but sometimes I see vertical narrow black stripes popping for a second in the same place, any thoughts what this can be? Is that a faulty display or some software bug, anyone had this issue?
What did other people who had this issue?
Now I'm also having it. Own the phone since ~11month. I recognized it 2 weeks ago, researching the problem. Before I though it would be a graphic error.
Have the plan to write LG about my issue. But have rooted the phone the official way. I must lookt at the LG root condition, I think this is still covered by waranty even with root because of HW issue not caused by root.
BR
I had a image retention issues on my screen (few months ago came from service for bootlooping) AND I have bootloader officially unlocked. And they still changed my display. But I live in Finland EU and we have this mandatory 2 years warranty regardless of rooting the device. Only if they can proof that rooting caused the device to broke then its not covered by this mandatory manufacturer independant warranty.
But image retention or bootlooping aint such a case and they replaced my MB and now my screen.
It just shows how **** the G4 is in case of build quality, I have experienced screenburn and I'm after a bootloop issue as well, so glad my OnePlus 3 is coming at Monday. G4 has a great development and thats why I love it I wouldn't buy ever again.
Recently noticed that I have burn in from the navigation and status bars. It's mild enough that I only notice it if I'm looking for it.
Is it worth sending my phone, which has no other issues, and getting some random refurbished one as a replacement? Won't it just happen again?
The only benefit I can think of is maybe ending up with a fresh battery.
After 1 year of usage, I only see a faint whiteness in place of navigation bar(not status bar). I think it is normal(I wish not) because of nature of amoled, it will burn when you left your phone with black navigation bar(when it is not translucent) for long time especially when it is hot. But ofc if you can replace easily it would be good, but danger of refurbished or other defected device I think it would be just another headache and not worth it .
i constantly check my phone for burn in, and when i see it this is what i do.
download "amoled burn in fixer"
tick navigation and status bar burn in
turn brightness all the way up (i enable high brightness in EX kernel)
and then run the inversion as the app suggest.
I sent mine in a while back, got a new device and same thing has happened to this device. I'm just going to have to live with it.
I sent mine in today for burn in (Verizon Model). It started fairly mild but it's gotten to the point where the nav buttons really bothered me. I hope I get a unlocked one back.
what i do to avoid burn in, is set immersive mode to come on whenever im using my browser (chrome). This should help the pixels refresh and prevent burn in.
edit:you also dont have to be rooted or unlocked to do this, which is a plus.
Also, the suggestion above regarding amoled screen burn in fixer does work. i did it with a used Nexus 6 i had purchased. I would run that, then set immersive mode like i suggested. if within a month or 2 you still notice bad burn in, i say you make a claim on the warranty. Might as well use it before it runs out.
It was worth it for me. They had me send in the phone only, and they sent me back a brand new one, in the box, with all the accessories.
blaze0303 said:
I sent mine in today for burn in (Verizon Model). It started fairly mild but it's gotten to the point where the nav buttons really bothered me. I hope I get a unlocked one back.
Click to expand...
Click to collapse
why not rma to google? I doubt you will get an unlocked one back....
I did it through Google.
I am thinking of upgrading to a Samsung S10 when they are released however I have a question about the s9 which will help me make my decision on the S10. Is screen burn still an issue on the s9 as I have seen s8 phones in the past with the issue and wanted to know if it was still an issue in the s9 ?
Thanks
Never had an issue with screen burn on my s9 g960f
markyc25 said:
Never had an issue with screen burn on my s9 g960f
Click to expand...
Click to collapse
Me too
I have S8(19 months old) and an S9(9 months old) and no burn in on neither of the phone. I have 3 friends with S8 and same, no burn in problems.
Sent from my SM-G960F using Tapatalk
I have an S8 with serious burn in from Navigation apps but I'm a full-time Uber/Lyft driver so it's to be expected. If you take care and don't leave the same static image on your screen for extended periods of time at full brightness (like I have to daily) then you should be fine. As for the different models, it's possible on pretty much all OLED screens regardless of the manufacturer which is why you don't see OLED computer monitors (taskbar would burn in).
S9 problem still occurs
Hi guys the missus bought the s9 so she had the better phone I've also got the dreaded screen burn on the s8 from Facebook logos and now the missus as also the problem with the Facebook symbols on tops of the screen. I'm not going to bother with the upgrade think its got the same old amoled screen so u are still going to get the dreaded screen burn. If u are playing your favourite games or Facebook app.