Replaced battery, still won't turn on. - Nexus 5X Q&A, Help & Troubleshooting

hey y'all, working on my aunt's 5x. They just bought a house so she was hoping I could fix it by just changing the battery. The symptoms she complained about was just not being able to take it off the charger long enough to actually use it as a phone. When I got the phone, even plugged into the outlet it would not turn on. she ordered a battery so I replaced it in the phone still didn't turn on. I tried plugging it in, nothing. I took it apart again and make sure I plugged everything back in, which the only thing I unplugged was the battery, but it was all plugged in still wouldn't turn on. So I assume this is a hardware issue. Thoughts? Is it worth trying to pick up parts or since the phone is so old is it just easier to get another phone?

You might want to consider one of 2 things:
1. Your new battery might be deffective (possible but unlikely)
2. Your phone has some sort of other hardware problem (the famous BLOD can sometimes manyfest itself by outright killing a phone without showing any splash screen)
Can you try to connect it to a pc and tell me what shows up in device manager?

Related

Charging issue

Well I was using my Evo just about 30 mins ago and the battery was low so after a couple of minutes it died. I tried turning it back on just to see if it was really completely dead and well it turned on got to the homescreen and it shut off again. At this point I go grab my charger and intend to charge the phone and the darn thing wont charge, at least thats what it seems like to me. Is the led charging light suppose to come on when the battery is dead and charging? Theres nothing going on right now its just there supposedly charging. I tried turning it back on and nothing happens, I removed the battery and put it back tried turning it on again and nothing. I also tried charging it while connected to a pc and it would detect my evo but all that would popup was that "qualcomm cdma technologies driver" could not be found. Im starting to worry because I haven't had any issues at all with my Evo. I was doing nothing really to cause it to brick not that I'm saying it is, I hope not. just browsing the internet while the phone was on and it died. My phone would charge just fine while it was on and never had an issue with the battery. I was running Cm6 10/7 nightly I believe with KingKernel #2. So is it suppose to take a while for the led to come on? is it suppose to be on? Is my phone dead? Help will be appreciated.
with it plugged into the wall charger or the pc turn the phone on and let it charge with the phone on.
letting these batteries run completely dry until your phone is dead and shuts off is B A D you can and will kill the battery.
i hope you didnt kill the battery.... but.. if you have a nbatteries plus near you you can go buy one cheaper than thru sprint. and have your phone running today. it might not say its a battery for the EVO but it uses the same battery as countless other HTC phones.,
you can also try walmart, best buy, and any place that sells or carries htc phones and accessories.
v_lestat said:
with it plugged into the wall charger or the pc turn the phone on and let it charge with the phone on.
letting these batteries run completely dry until your phone is dead and shuts off is B A D you can and will kill the battery.
i hope you didnt kill the battery.... but.. if you have a nbatteries plus near you you can go buy one cheaper than thru sprint. and have your phone running today. it might not say its a battery for the EVO but it uses the same battery as countless other HTC phones.,
you can also try walmart, best buy, and any place that sells or carries htc phones and accessories.
Click to expand...
Click to collapse
The thing is my phone wont even turn on or at least give me a sign that its charging its just sitting there connected to the charger but no led light. Does that mean theres something wrong with my phone or the battery? My pc still detects my phone but doesn't charge it. This is the very first time I actually let the battery completely die. Either way I'm going to try getting a new battery hopefully it helps.
tony0691 said:
The thing is my phone wont even turn on or at least give me a sign that its charging its just sitting there connected to the charger but no led light. Does that mean theres something wrong with my phone or the battery? My pc still detects my phone but doesn't charge it. This is the very first time I actually let the battery completely die. Either way I'm going to try getting a new battery hopefully it helps.
Click to expand...
Click to collapse
so with the phone off, or what appears to be off, your pc still sees something connected... that isnt right, that sounds like the phone is hibernating or in a sleep mode.
so... what happens if you hold Vol Down, and then hold Power...
does it turn on to the fastboot/recovery menu ?
i guess you could try pulling the batter and just plug in the usb cable and try turning on the phone.
technically it should run without the battery (like a laptop will if you plug it into AC power) but i do not know. it probably wont turn on at all.
i would say take your bad batteyr with you and see if someone like Batteries Plus can test it, or Radio Shack.
all else fails, you buy a new one and hope it isnt the phone thats bad.
you can always take it to the sprint store. they wont screw with it, just tell them to see if their battery will make it turn on properly.

Empty DHD not charging, not powering on, no led.

Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!

[Q] Fully Charged T-mobile LG G3 Just Died

Hi guys,
Another problem with my lg g3.
So yesterday i unplugged the phone from my computer after it was fully charged, went to bed, and after waking up, the phone was 98% charged, had one miss call, returned the call, but couldn't reach the person, so i put the phone down, time to go to work, and when i try waking up the phone, it was completely dead.
I tried all the troubleshooting i read and could think of, nothing, up till this morning, the phone is still dead.
And the funniest part is, if i plug the phone using its usb into my computer, the computer makes that notification sound it often make when the phone is plugged in, so the computer recognized that something was plugged in, yet the phone won't turn on. And no red charging light either.
This is a new phone, never been dropped, not a scratch.
Unfortunately i bought this from a 3rd party brand new, so can't go to tmobile for this, since i use it with my simple mobile service, and don't have registration info that LG requires for warranty.
Any idea would help, thanks
Have you tried a battery pull to see if it will turn back on?
battery pull? what's that? I removed the battery over and over. I also pressed the up vol and power key for over 15secs , i read the tmobile troubleshooting guide as well.
Although i've ordered for a new battery, not sure if battery is the problem or not. But the fact that the phone connects to my computer tells me it isn't totally dead.
Perhaps the battery was no longer taking charge?
did you leave the battery out for a bit without the phone on the charger?
yea, did all that

Power up issues - Battery replacement didn't work either.. (help)

So I have got this Nexus 5x, I was able to purchase it cheap because it was a return.
When I received it, it wouldn't boot up. So I stripped it down to look for the obvious signs. Battery problems, water damage etc. Nothing like this was present so I thought id disconnect the battery for a few seconds and plug it back in. It still wouldn't turn on.
I didn't realise, but I still had it plugged into a power source when I disconnected the battery. Please keep in mind that there was no skin to board contact, all tools were plastic so there was no problem there. When I disconnected the battery the phone vibrated and presented me with the 'Google' screen.
I thought this was strange, and every time I would connect the battery it would shut off, weird huh?. I thought it would just be a dodgy battery, so I ordered an official replacement battery which arrived yesterday. It's still doing the same thing.
I would like to think that it's a system issue, so I was going to flash official/custom rom to see if it fixes the battery connection problem but the power coming through the USB isn't enough to keep the phone alive whilst going through the flashing process.
Does anyone else have any thoughts on what could be going on?

HELP! Can't charge Galaxy Tab S 10.5

I've been having all kinds of trouble getting my tablet to charge. It's acting really weird. Over the last couple of days, I will turn the tablet on and it will say 80% charged (after being plugged in all night). Then, with it still plugged in, it will drain down to 15% in about 30 minutes. Why would it drain so fast (if at all?) when it's plugged in? It's also been taking hours for it to charge once it hits that 15% and I don't use it.
At first, I discovered my charging cable was to blame. I'd plug it in, but the tablet wouldn't detect it was connected unless I pulled on the wires just right for them to make contact. Apparently there was a broken wire inside the plug of the cable. So I replaced it with a new cable. Everything seemed to be working good then, and was actually getting proper charges again. Now though, it doesn't seem to want to work.
I was using the tablet yesterday to check my email. It had been plugged in all day and not being used. It said it was at 100%. After about 10 minutes though, the tablet shut off saying "battery low". When I try to turn it back on, I get the battery indicator showing it's at 0%. So I left it plugged in the rest of the day and over night. I just went to turn it on about an hour ago, and it's still sitting at 0%!
I thought maybe the cable was bad again, so I found another charger and tried that. It does the same thing the other cable does.. It stays off until I plug in the cable. Then, as soon as it's in, the tablet "wakes up" and displays the battery indicator. Like, it detects a power source has been plugged in. But no matter what I do, and how long I keep it plugged in, it stays at 0%. I can force the tablet to turn on by holding the power button. It goes through the boot animation prior to loading the screen. Then, in about 5 seconds, it turns itself off again.
I don't think the battery is truly at 0%. If it were, how would it be able to boot up without even a cable plugged in? I really don't know what to do now. I've rooted it, so I can't send it in to Samsung for repair. I don't even think the warranty would still be good at this point anyway. The tablet is at least 3 years old (based on when I joined this site looking for root help). And I think it was 2-3 years older than that before I bought it. Is there anything I can do?
I can't wait anymore. So frustrating to own something that's worked great then all of a sudden decide to no want to even power on anymore. I've spent all day trying to get it to charge with other cables. I've tried chargers, I've tried just straight cables. Plugging into the wall, plugging into the computer, plugging into the USB port in the car. Nothing works. So I hopped over to Amazon to just order a new tablet. I can afford it, not big deal there. But then I saw a ribbon cable used to replace the USB port on the tablet. Maybe the port is bad? Lots of "highly recommended" reviews. I went ahead and ordered one. It was less than $7. If it doesn't work, I still have the money to go forward with buying a new tablet. If it does, money saved! I went ahead and bought the "customers also buy" kit, with a replacement battery (just in case it's not the port), and a set of tools. If the cable is all I need, I'll have a spare battery. If the battery is all I need, I'll have a spare ribbon. If it still doesn't work, I'll go back to my original plan.
Just kinda bummed this is where I have to go now. Why would it suddenly just stop altogether like that? Is it because I keep it plugged in 95% of the time? Should I keep it unplugged till it's drained then charge it and unplug it again right away? I used to have to do that with an old cell phone. This is my first tablet so I dunno. If I end up needing to replace the whole thing, it'd be nice to know from experienced users what the best way to do it is, and what, if anything, I can do to prevent it happening again.
I'd suspect the battery is kaput.
It's not a good idea to keep the battery on permanent charge, there's no need. Let it cycle normally.
Well, all told this was an educating experience. I got the battery first. It came about 40% charged. Once it was installed I used TWRP to create a system backup and downloaded it to my computer. Then I left it plugged in overnight. The next day it was down to 30%. So the "charging" indicator on the screen was just a bunch of lies. I got the replacement charging port a day later and installed it. I didn't do anything else with the tablet, just left it turned off and the charging cable plugged in. It said it was charging, but again, after about 12 hours of charging overnight, the following morning it was down to 18%. So I'm returning both the battery and the port. They may still be working fine, and the problem is elsewhere in the tablet. I accidentally broke the little metal connectors over the power button (it's a contact sensor, and the connectors sit on top and complete the circuit when the button is pressed) when I took the back off to replace the parts. I also cracked my screen, although I think it's just the protector I put on it. I'm not sure what else to try at this point. The tablet is essentially a paperweight now. I can turn it on and watch the battery slowly drain to 0%, but I'll never get any more use out of it. So I decided to do a system wipe prior to putting it away for some future project to try and rescue it. Now it's stuck with the "Teamwin" screen flashing at me. I give up. I looked at Amazon to see if I could just buy another one, but they don't have any "new" left. They're all refurbished or "slightly used" from 3rd parties. I looked at other tablets, and bought a new Samsung Galaxy Tab S5E. It looks like it has the best reviews and marks. The only issue would be the wifi, but it seems to be a hit or miss with people. Some people say it's a problem, others say they don't even have a problem. So.. <shrug> I'll see how it works for me.

Categories

Resources