LTE issues, cannot call or text WhaddoIdo??? - Google Pixel XL Questions & Answers

I cannot connect to any network except 2g and I can't send calls or receive messages when on 2g. When the phone boots up, I get a signal icon with the letter "R" next to it and have the numbers 3107 as my carrier, then it switches to verizon. And since the carrier's verizon, I can't freely edit apns because verizon's stupid

Maybe give us some clue as to what you are running and what caused the problem.
Sent from my Pixel XL using Tapatalk

This problem has been fixed thanks to @stebomurkin420, just needed to flash original nougat firmware apparently it was a verizon provisioning issue

kingbri said:
This problem has been fixed thanks to @stebomurkin420, just needed to flash original nougat firmware apparently it was a verizon provisioning issue
Click to expand...
Click to collapse
Thank God. I love the kernel.

Related

[Q] Not receiving MMS (group text)

Hey all,
I've searched and only found this issue with ATT G3's that are unlocked and used on the TMO network. My problem is that I only intermittently receive MMS on a TMO G3 on TMO.
Not sure what the deal is since it's intermittent and seems random.
Device Info:
D851
Android 5.0.1
Kernel 3.4.0
Build Number LRX21Y
Software Version D85120b
All the searching I've done seems to point to an issue with IPV6 and APN settings.
Right now I'm on the stock TMO APN (IPV6). What I'm thinking my next step should be is to copy that APN and change it to a IPV4/6 and see if that helps at all. After that I'm running out of guesses. Any help is greatly appreciated and I'll answer with any extra needed info that I might have left out.
Cheers!
hockeyhead019 said:
Hey all,
I've searched and only found this issue with ATT G3's that are unlocked and used on the TMO network. My problem is that I only intermittently receive MMS on a TMO G3 on TMO.
Not sure what the deal is since it's intermittent and seems random.
Device Info:
D851
Android 5.0.1
Kernel 3.4.0
Build Number LRX21Y
Software Version D85120b
All the searching I've done seems to point to an issue with IPV6 and APN settings.
Right now I'm on the stock TMO APN (IPV6). What I'm thinking my next step should be is to copy that APN and change it to a IPV4/6 and see if that helps at all. After that I'm running out of guesses. Any help is greatly appreciated and I'll answer with any extra needed info that I might have left out.
Cheers!
Click to expand...
Click to collapse
I have the same exact problem.
Were you able to root-cause this?
I have not yet. Been all over the place trying to track it down. From rom to ROM to factory resets to bringing back to stock. Still nothing
Sent from my Nexus 7 using Tapatalk
Make a copy of the APN settings leaving everything the same except IPV6. Change it to IPV4.
gabrielshaste said:
Make a copy of the APN settings leaving everything the same except IPV6. Change it to IPV4.
Click to expand...
Click to collapse
Didn't help. Tried this as well as the IPV4/6 and still no change. Unfortunately I'm probably going to be giving up on this one and moving to the G4 with T-Mo's Jump program.
I updated to Candy ROM 5.1.1 and have been using Google messenger for a week now with no issues.
I recommend the same if you're willing to live without WiFi calling.
http://forum.xda-developers.com/showpost.php?p=62112213&postcount=771
Unfortunately I can't, my place is a dead zone for cell signal so I rely on the WiFi calling
Sent from my LG-D851 using Tapatalk
hockeyhead019 said:
Unfortunately I can't, my place is a dead zone for cell signal so I rely on the WiFi calling
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Bummer.
I do know that TMobile has acknowledged network issues as well on their end with both LG and Samsung phones and they've been actively working to rectify it.
Very frustrating, I know.
Best of luck.

AT&T Incoming Call to Voicemail. AT&T users I need you help

I need AT&T users to test this for me. On my wife's 5X on AT&T it seems like every call goes to voicemail first but if you call back it will ring. Could someone test and see if they are getting this? If not do you know how to fix? Thanks
I'm receiving calls just fine on mine. I'm on att trough net10 though so I'm not sure if that's different.
I'm on AT&T and no trouble receiving calls for me.
So odd, spent some time with att on the phone. My suspicion is that when a call is coming in since we do not have volte it drops to h+ which has a weak signal and goes to vm... When will att allow volte for not att phones?! Thanks all
Sent from my Nexus 6P using Tapatalk
if you haven't yet, I would reset/flash as new without sim and then reinsert sim and go through setup as stock. No google voice or hangouts or forwarding and see what happens.
my 5x hadoffs between lte and h+ happen a bit depending where I am at my house, and I don't have any problems. MY last thought is check airplane and do not dusturb, but still. I would start at the beginning.
maybe you've already done this.
joshuadjohnson22 said:
So odd, spent some time with att on the phone. My suspicion is that when a call is coming in since we do not have volte it drops to h+ which has a weak signal and goes to vm... When will att allow volte for not att phones?! Thanks all
Click to expand...
Click to collapse
I also have AT&T, and no problems receiving phone calls. I had to get a new SIM card when I got the phone (nano SIM to replace the micro SIM that I had used in my old Nexus 5). I noticed that the APN that was the default on this phone is "ATT Nextgenphone", instead of the "ATT Phone" APN that my old Nexus 5 used. The old "ATT Phone" still shows up as an option, but I figured that I'd just leave it as is (on the "ATT Nextgenphone" APN. I don't know much about it, but from googling around, I believe that this APN is for VoLTE. (http://developer.att.com/technical-library/apns/apn-descriptions-and-characteristics). Might want to check APN settings and see if you can change it to Nextgenphone.
jss2 said:
I also have AT&T, and no problems receiving phone calls. I had to get a new SIM card when I got the phone (nano SIM to replace the micro SIM that I had used in my old Nexus 5). I noticed that the APN that was the default on this phone is "ATT Nextgenphone", instead of the "ATT Phone" APN that my old Nexus 5 used. The old "ATT Phone" still shows up as an option, but I figured that I'd just leave it as is (on the "ATT Nextgenphone" APN. I don't know much about it, but from googling around, I believe that this APN is for VoLTE. (http://developer.att.com/technical-library/apns/apn-descriptions-and-characteristics). Might want to check APN settings and see if you can change it to Nextgenphone.
Click to expand...
Click to collapse
Thanks but hers is also on that apn. I'm going to send it back to google and try a different unit. According to everything I have read VOLTE is only available on AT&T if you have their specific phones. I hope that changes soon but if I'm wrong and you are getting VOLTE please tell me. Of course the easiest way to test is to turn off wifi and while you are on LTE have someone call you and see if it drops to H or H+ or if it stays on LTE. Thanks!
I am am also having this same issue. People trying to call me are getting call failed messages and they have to dial 5 or 6 times before the call actually connects. I did you get a solution?

Ported AT&T from Cricket (AT&T), nxtgenphone APN gives no data?????

So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
vettejock99 said:
So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
Click to expand...
Click to collapse
I'd suggest ruu to stock us unlocked rom and see if the issue persists.
Or, try clean flash of viper.
I have no issues using US unlocked on AT&T with both stock rom and ice.
Thanks for trying to help. I just finished trying stock RUU and same problem. I'm convinced, as I was before, that this is AT&T's issue. I've read numerous posts this afternoon that because the HTC 10 (and other phones) aren't in their "LTE approved" database, nxtgenphone APN won't work, or it will only give HSPA speeds. Seems like everyone who has resolved it, or didn't run into the issue at all had another AT&T LTE phone they could use for the IMEI on the account, or the rep entered the model as an iPhone or similar to make it work. Really, really frustrating, as they refuse to help me and I'm starting to think I should just terminate in the 14 day window and do T-mobile or Verizon.
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
jocarog said:
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
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Click to collapse
Thanks for replying. They did confirm it was a provisioning issue and they fixed it today. They had to do something different, as the default HTC 10 provisioning and IMEI check didn't fix it even when they tried it a second time, but they were able to adjust something and LTE definitely works now. VoLTE working here, too. Thanks!

Google Pixel 2 XL - No LTE on AT&T

My new google pixel 2 XL is stuck on AT&T HSPA+ network and will not go to AT&T LTE. I just got off a chat session with AT&T and they said it is a known problem they are working on. What the heck is wrong with Google that they cannot test their new flagship phone with one of the top 2 USA carriers?? AT&T Chat transcript:
DATE/TIME: 2017-10-28 20:24:05
Your chat transcript:
Marle : Matt, as of this moment google pixel for LTE connection is currently being fixes because it's not supported currently with our platform.
Matt : How long?
Marle : We don't have the exact time frame yet because we are still working and our engineers are working 24/7 to have this resolved as soon as possible.
Matt : Ticket number?
Marle : No worries I will put notes on your account about this. Rest assured that we are working towards the betterment of our platform.
Marle : 7437557****2729809
-Cobb
i'm not sure this is accurate because i'm on AT&T and my Pixel 2 XL has LTE. make sure that AT&T has your phone's IMEI Number in their system associated with your SIM Card Number. if not, call support and give them the info and have them change it.
No issues here. Try a factory reset, or get a new sim
LTE works fine on my 2XL on AT&T
uicnren said:
LTE works fine on my 2XL on AT&T
Click to expand...
Click to collapse
Just curious do you guys have Enhanced LTE services, WiFi calling and VoLTE on ATT?
jcrompton said:
Just curious do you guys have Enhanced LTE services, WiFi calling and VoLTE on ATT?
Click to expand...
Click to collapse
See my reply HERE.
Volte on Pixel 2 and pixel2 xl works on AT&T, but vowifi and video calling are not.
Resolved
I got the November patch last night and today I noticed LTE is on. Thank you for all the comments and suggestions.
Cobb
mattcobb said:
I got the November patch last night and today I noticed LTE is on. Thank you for all the comments and suggestions.
Cobb
Click to expand...
Click to collapse
I had/have a similar issue (might be the same as yours) My phone would be on LTE but if i got a call (making the phone switch to HSPA) after the call it would not switch back to LTE. I would have to go to the hidden menu to toggle the LTE radio making the phone switch back.
I also got the NOV update ill see if mine is fixed too
Just recreated the issue you described. I was on LTE, made a call to check voicemail, and now I'm back stuck on H. Where is this hidden option you mentioned?
Thank you,
Cobb
mattcobb said:
Just recreated the issue you described. I was on LTE, made a call to check voicemail, and now I'm back stuck on H. Where is this hidden option you mentioned?
Thank you,
Cobb
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Click to collapse
In the dialer type *#*#4636#*#*
mattcobb said:
My new google pixel 2 XL is stuck on AT&T HSPA+ network and will not go to AT&T LTE. I just got off a chat session with AT&T and they said it is a known problem they are working on. What the heck is wrong with Google that they cannot test their new flagship phone with one of the top 2 USA carriers?? AT&T Chat transcript:
DATE/TIME: 2017-10-28 20:24:05
Your chat transcript:
Marle : Matt, as of this moment google pixel for LTE connection is currently being fixes because it's not supported currently with our platform.
Matt : How long?
Marle : We don't have the exact time frame yet because we are still working and our engineers are working 24/7 to have this resolved as soon as possible.
Matt : Ticket number?
Marle : No worries I will put notes on your account about this. Rest assured that we are working towards the betterment of our platform.
Marle : 7437557****2729809
-Cobb
Click to expand...
Click to collapse
I am on ATT and I have not had a problem with LTE since the first day I turned this phone on (10/19 I thnk) no issues - just did a speed check and LTE is smoking fast for me -
new sim
A new sim fixed this permanently. After calls it switches back to lte
mattcobb said:
A new sim fixed this permanently. After calls it switches back to lte
Click to expand...
Click to collapse
With the new SIM, LTE should not shut off during calls. I had similar issue and a AT&T fixed it with new sim, and updating their database with the phones IMEI.
Can confirm VoLTE now works on 8.1. However I did have to contact ATT and have them update my IMEI to my account.
I'm having this issue where after a call it gets stuck on H and I have to manually switch from LTE to H back to LTE to get it to change. My IMEI is correct in their data base cuz I had to do that to fix hotspot. What is needed to get voLTE? I haven't had a new SIM card for probably a year if that matters?
Geekser said:
I am on ATT and I have not had a problem with LTE since the first day I turned this phone on (10/19 I thnk) no issues - just did a speed check and LTE is smoking fast for me -
Click to expand...
Click to collapse
What is your APN? I get LTE signal, but I do not get LTE speeds at all. Barely pull 4mb down/up..
I did swing by an ATT store and got a new SIM and updated my IMEI in their system over the weekend, no change since..
one7dchevy said:
What is your APN? I get LTE signal, but I do not get LTE speeds at all. Barely pull 4mb down/up..
I did swing by an ATT store and got a new SIM and updated my IMEI in their system over the weekend, no change since..
Click to expand...
Click to collapse
My apn is the same one I have always used...I did a Google search and entered whatever it said...I am on my phone and don't have a way to write it down right now..Will try later..but try a Google search for att apn....good luck
Sent from my [device_name] using XDA-Developers Legacy app

Verizon S9 to A&T. Can I flash it??

Hi all, I switched providers today from Verizon to AT&T and my S9 is working fine with voice, data and TXT however voice mails is messed up, I had to get AT&T Visual Voice Mail from APK mirror because my voice mail wasn't working and still not dialing from the dial pad when I press and hold 1 as in the AT&T native phones.
Anyways I would like to use WiFi calls and other native AT&T features, so is it possible to flash AT&T firmware on my Verizon S9 via Odin or so???
Can anyone please direct me to the process/firmware? I am also concerned about the firmware updates that I might not get from AT&T if my S9 remains on VZW firmware.
Thank you in advance!!
Flash this OTA https://firmware.science/download?url=52758/1488/SS-G960USQU3ARG7-to-U3BRH6-UP and you'll have the BYOD update. Another thing, wifi calling on AT&T will not work at all because your IMEI is not part of the whitelist in their system to use it. I think the same goes for VoLTE but I'm not sure.
FatalONEM8 said:
Flash this OTA https://firmware.science/download?url=52758/1488/SS-G960USQU3ARG7-to-U3BRH6-UP and you'll have the BYOD update. Another thing, wifi calling on AT&T will not work at all because your IMEI is not part of the whitelist in their system to use it. I think the same goes for VoLTE but I'm not sure.
Click to expand...
Click to collapse
Thank you for the feedback FatalONEM8.
After I manually flash, do you know if the next OTAs will come automatically or I will have to manually flash them forever?
Not having access to WiFi calling is a bummer but well, if everything else works I will have to leave with
By the way my current firmware is G960USQS3ARG8, I checked and the upgrades available are G960USQU3BRH6 and G960USQS3ARH7. The later seems to be an add on by the size of it, should I apply both?
Thanks again!!

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