[Q] Not receiving MMS (group text) - T-Mobile LG G3

Hey all,
I've searched and only found this issue with ATT G3's that are unlocked and used on the TMO network. My problem is that I only intermittently receive MMS on a TMO G3 on TMO.
Not sure what the deal is since it's intermittent and seems random.
Device Info:
D851
Android 5.0.1
Kernel 3.4.0
Build Number LRX21Y
Software Version D85120b
All the searching I've done seems to point to an issue with IPV6 and APN settings.
Right now I'm on the stock TMO APN (IPV6). What I'm thinking my next step should be is to copy that APN and change it to a IPV4/6 and see if that helps at all. After that I'm running out of guesses. Any help is greatly appreciated and I'll answer with any extra needed info that I might have left out.
Cheers!

hockeyhead019 said:
Hey all,
I've searched and only found this issue with ATT G3's that are unlocked and used on the TMO network. My problem is that I only intermittently receive MMS on a TMO G3 on TMO.
Not sure what the deal is since it's intermittent and seems random.
Device Info:
D851
Android 5.0.1
Kernel 3.4.0
Build Number LRX21Y
Software Version D85120b
All the searching I've done seems to point to an issue with IPV6 and APN settings.
Right now I'm on the stock TMO APN (IPV6). What I'm thinking my next step should be is to copy that APN and change it to a IPV4/6 and see if that helps at all. After that I'm running out of guesses. Any help is greatly appreciated and I'll answer with any extra needed info that I might have left out.
Cheers!
Click to expand...
Click to collapse
I have the same exact problem.
Were you able to root-cause this?

I have not yet. Been all over the place trying to track it down. From rom to ROM to factory resets to bringing back to stock. Still nothing
Sent from my Nexus 7 using Tapatalk

Make a copy of the APN settings leaving everything the same except IPV6. Change it to IPV4.

gabrielshaste said:
Make a copy of the APN settings leaving everything the same except IPV6. Change it to IPV4.
Click to expand...
Click to collapse
Didn't help. Tried this as well as the IPV4/6 and still no change. Unfortunately I'm probably going to be giving up on this one and moving to the G4 with T-Mo's Jump program.

I updated to Candy ROM 5.1.1 and have been using Google messenger for a week now with no issues.
I recommend the same if you're willing to live without WiFi calling.
http://forum.xda-developers.com/showpost.php?p=62112213&postcount=771

Unfortunately I can't, my place is a dead zone for cell signal so I rely on the WiFi calling
Sent from my LG-D851 using Tapatalk

hockeyhead019 said:
Unfortunately I can't, my place is a dead zone for cell signal so I rely on the WiFi calling
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Bummer.
I do know that TMobile has acknowledged network issues as well on their end with both LG and Samsung phones and they've been actively working to rectify it.
Very frustrating, I know.
Best of luck.

Related

[Q] Cannot download apps from the market over the network

Hey I'm just wondering if anyone else is experiencing an issue where apps will download over Wi-Fi but not over the cellular network. It will start the download but never actually get anywhere an eventually error out. Need to know if I need to go grab a new GN or not!!
That's your cellular network provider at fault if downloads are fine over WiFi.
Sent from my Desire HD using XDA App
I'm a sales rep for Telus and every android phone I've set up never has a problem downloading apps over the network...
I was having some issues with the market, but once I flashed the google image instead of the samsung version that came installed, I haven't had a problem.
Now if I could figure out how to get the tmobile market....
I think there was a previous post about this. The answer seemed to be if you have a proxy set up in the APN settings that was preventing it from downloading over the cell network. Not sure what the default APN settings are for Telus so I dunno if there is a proxy or not.
Thanks for the info. I'll try manually doing the APN settings!
Definitely didn't work
Sent from my Galaxy Nexus using xda premium
Hey, I had the same issue, along with another user.
The fix that worked for both of us is here:
http://forum.xda-developers.com/showthread.php?t=1371995
Basically edit your APN settings so that the "proxy" field is empty instead of populated.
Edit: The person that actually found the fix is jayclapp and he is on Telus, so this should work for you...I'm on mobilicity and it worked for me too.
Thank you so much for linking me to this. I was about to return it tomorrow and buy an Amaze. Now I get to keep my awesome GN =D thank you!

Interesting problem.

I wondering if someone can help me. My Bell S3 can longer connect to 3g HSDPA or LTE I've tried about 8 different ROMs. So bizzare. Does anyone have an idea about this?
Sent from my SGH-I717 using Tapatalk 2
bhundt said:
I wondering if someone can help me. My Bell S3 can longer connect to 3g HSDPA or LTE I've tried about 8 different ROMs. So bizzare. Does anyone have an idea about this?
Click to expand...
Click to collapse
Are your APN settings correct (Settings -> Other -> Mobile networks -> Access point names)?
Do you have the right network type set (in Mobile networks as above, or by dialing *#*#4636#*#* and looking in Phone info under Set preferred network type)?
Similar problem
bhundt said:
I wondering if someone can help me. My Bell S3 can longer connect to 3g HSDPA or LTE I've tried about 8 different ROMs. So bizzare. Does anyone have an idea about this?
Sent from my SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I have a very similar problem. Actually it started like you. First I installed cm10.1. Was working great except I had intermittent 3g and no hspa. I tried different modem without result on intermittent data but I least I had 3g. But all of a sudden I started getting no network at all. Not even voice. It seems my phone can no longer find any operator except for rogers. I tried aokp, goong back to cm10, no luck. Still no network..Ow i'm going back to stock and if it doesnt work well I dont know what elae to do. Hope someone here can help.
is your imei number still intact or has it changed?
Update
ebfortin said:
I have a very similar problem. Actually it started like you. First I installed cm10.1. Was working great except I had intermittent 3g and no hspa. I tried different modem without result on intermittent data but I least I had 3g. But all of a sudden I started getting no network at all. Not even voice. It seems my phone can no longer find any operator except for rogers. I tried aokp, goong back to cm10, no luck. Still no network..Ow i'm going back to stock and if it doesnt work well I dont know what elae to do. Hope someone here can help.
Click to expand...
Click to collapse
Update: ive looked in *#*#4636#*#* facility and discovered that I cant change the band to use. When I select the menu itwm I get no options. Whereas on my girlfriend phone there are options. Maybe it can help pinpoint the problem.
24680 said:
is your imei number still intact or has it changed?
Click to expand...
Click to collapse
+10 - Make sure you have an IMEI.
My problem is identical. If the imei is gone or changed what is the solution if any?
Sent from my SGH-I717 using Tapatalk 2
bhundt said:
My problem is identical. If the imei is gone or changed what is the solution if any?
Sent from my SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
The solution is to go here: http://forum.xda-developers.com/showthread.php?t=1801997&page=22
And fix it.

[Q] LTE Bell dies if using other roms?

I'm just wondering if anyone else has noticed this and this only happens after a period of time where the LTE will just stop working but if you switch to CDMA it's working fine?
To go a step further I've wiped the phone and restored to stock. Once that's done LTE is working fine.
To go further again, I grabbed a different ROM and the exact samething happens, I'll be able to be on LTE for about a day and then the service stops and if I switch it to CDMA I'm good.
Just wondering if anyone else here has noticed that.
Cheers,
did you verify your APN settings?
i'm using a Bell version GN2 but on Fido and i can flash all day everyday and 4g has always worked.
SeraldoBabalu said:
did you verify your APN settings?
i'm using a Bell version GN2 but on Fido and i can flash all day everyday and 4g has always worked.
Click to expand...
Click to collapse
The APN settings are always the same with Bell. They don't change.
HSPA+ will work but LTE will die after a little while. (This only occurs on other ROMS). If I stay on the stock rom there's no problem.
fluxgfx said:
The APN settings are always the same with Bell. They don't change.
HSPA+ will work but LTE will die after a little while. (This only occurs on other ROMS). If I stay on the stock rom there's no problem.
Click to expand...
Click to collapse
On a different note... I noted that if I have SAMBA Fileshare on I have strange things that happens DATA wise.... I'm still looking into it and dropping logcat and looking at different possibility.
At this point it's looking like something with the SMB Fileserver I have on the phone. (Will know later on)
fluxgfx said:
The APN settings are always the same with Bell. They don't change.
HSPA+ will work but LTE will die after a little while. (This only occurs on other ROMS). If I stay on the stock rom there's no problem.
Click to expand...
Click to collapse
im not saying the bell apn has changed but ive found that sometimes when flashing roms, the apn settings arent included in the rom and have to manually be entered.
This happened alot when using my galaxy s2 lte.
Sent from my Samsung Galaxy Note II

Ported AT&T from Cricket (AT&T), nxtgenphone APN gives no data?????

So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
vettejock99 said:
So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
Click to expand...
Click to collapse
I'd suggest ruu to stock us unlocked rom and see if the issue persists.
Or, try clean flash of viper.
I have no issues using US unlocked on AT&T with both stock rom and ice.
Thanks for trying to help. I just finished trying stock RUU and same problem. I'm convinced, as I was before, that this is AT&T's issue. I've read numerous posts this afternoon that because the HTC 10 (and other phones) aren't in their "LTE approved" database, nxtgenphone APN won't work, or it will only give HSPA speeds. Seems like everyone who has resolved it, or didn't run into the issue at all had another AT&T LTE phone they could use for the IMEI on the account, or the rep entered the model as an iPhone or similar to make it work. Really, really frustrating, as they refuse to help me and I'm starting to think I should just terminate in the 14 day window and do T-mobile or Verizon.
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
jocarog said:
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
Click to expand...
Click to collapse
Thanks for replying. They did confirm it was a provisioning issue and they fixed it today. They had to do something different, as the default HTC 10 provisioning and IMEI check didn't fix it even when they tried it a second time, but they were able to adjust something and LTE definitely works now. VoLTE working here, too. Thanks!

LTE issues, cannot call or text WhaddoIdo???

I cannot connect to any network except 2g and I can't send calls or receive messages when on 2g. When the phone boots up, I get a signal icon with the letter "R" next to it and have the numbers 3107 as my carrier, then it switches to verizon. And since the carrier's verizon, I can't freely edit apns because verizon's stupid
Maybe give us some clue as to what you are running and what caused the problem.
Sent from my Pixel XL using Tapatalk
This problem has been fixed thanks to @stebomurkin420, just needed to flash original nougat firmware apparently it was a verizon provisioning issue
kingbri said:
This problem has been fixed thanks to @stebomurkin420, just needed to flash original nougat firmware apparently it was a verizon provisioning issue
Click to expand...
Click to collapse
Thank God. I love the kernel.

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