Develop Bugs

Kenwood DNN990HD - Android 4.0.4 car stereo - How to get started with rooting?

There is a new line of Kenwood car stereos ("DNN" series) including the DNN990HD and DNN790HD.
They are running Android and another thread suggests it's running the following version:
Code:
Kernal version
3.0.8-tcc
[email protected] #2
Mon apr 22 16:36:28 jst 2013
Build number
Binks_v8-userdebug 4.0.4 IMM76D eng.root.20130422 test-keys
How can I get started with trying to install the Play Store and/or root the device?
There are two female USB ports on the back but I don't think it has any other ports.
Should I purchase a USB male-to-male cable and try to connect both ports to my PC? ...and then run "adb devices" ?
Can anybody give me any other tips?

I did notice that there're is a 4 pin connector hidden under a clear plactic tab on the right side of the unit. It is either a J-tag or a proprietary USB connector. The older models with WindowsCE core had a 6 pin connector under the same plastic tab. I have a feeling that's a clue to adb access. On a side note, I tried almosst every possible button press/hold combo upon reset/boot to try to find recovery with no success. And while the android version is build 8 the Kenwood build is version is 1.0. I have a feeling that the only other way in will involve modifying an update file.
-Sent from a secret place in an unknown location.

siralsmooth said:
I did notice that there're is a 4 pin connector hidden under a clear plactic tab on the right side of the unit. It is either a J-tag or a proprietary USB connector. The older models with WindowsCE core had a 6 pin connector under the same plastic tab. I have a feeling that's a clue to adb access. On a side note, I tried almosst every possible button press/hold combo upon reset/boot to try to find recovery with no success. And while the android version is build 8 the Kenwood build is version is 1.0. I have a feeling that the only other way in will involve modifying an update file.
-Sent from a secret place in an unknown location.
Click to expand...
Click to collapse
Thanks for the information!
Do you have a picture of the connector?
USB is 4 pins so maybe it's just a different connector on one side of the cable? (to prevent people from "easily" plugging in a USB A-to-B cable)
...or maybe it's a serial port requiring a USB-to-RS232 cable? (like what is used to update the Metra Axxess ASWX-1 steering wheel adapter)

Here is a photo of the connector as well as a couple of other photos. If it is a rs232 like the flashlogic or xk loader, then it's essentially J-tag. Been a while since I did any J-tag modding though. I also tried plugging in the flashlogic/idatalink loader to the back plug and got nowhere as well. So far, I've found that you can plug in a usb keyboard and mouse for full easy control. I tried to use the browser for a file tree listing but it returns nothing. I was unable to figure out the mount path for the usb flash when connected, or I otherwise would have tried to run/install an apk directly. I also accessed gmail via the web window, changed the UA string for desktop, and tried to download an apk I sent myself with no luck, download showed up, but never started.

So I just downloaded the Google play store.apk file online (did a google search and downloaded the APK) and then uploaded the apk to my dropbox account. I then opened the browser in the DNN990HD and went to the dropbox.com website, logged in, and downloaded the apk file. It downloaded fine and I then launched it. I then got an error message saying "Install Blocked For security, your tablet is set to block installation of applications not obtained from Android Market."
Normally this is no big deal because you just go to applications and allow unknown sources to be installed on your device but Kenwood has hidden or gotten rid of that menu item so I can't access it. It looks like the next step is to figure out some sort of update.zip file but I haven't figured out if there's a way to get into the android bootloader on this thing.
Any other ideas out there yet?

I don't have anything to contribute, but I really, really hope some of the XDA guys can figure this out...

yeah this is a sweet radio, Installed it last weekend and love it,I used the Idatalink Maestro RR and i have all of my vehicle info on the radio screen it a sweet set-up, would be nice to install a regular gmail app and the play store, i`m wonder how much processor it has to run all of this stuff already. I wish I could figure out how to keep the Sirius replay off permanently.

Need to find a developer and probably enough donations raised to accomplish this.

I just put one of these in my car, it's pretty nice. I already noticed a force close on the launcher, lol. It only happened once I have since updated the BT firmware & software. What pisses me off it was suppose to have spotify support out of the box and I can't find any information on it really. I'm hoping this gets added with an update.I also wish they would have included OTA update support, you have to download it manually from kenwood & use a flashdrive.

DNN990HD Bluetooth Pairing
Has anyone had problems pairing their device with the DNN990HD? After installing the Kenwood firmware update I can't get the Pandora app on the head unit to connect to my Galaxy S4. Any suggestions would be appreciated.

So Could we maybe use this "USB UPDATE" method to gain install or root access?

I just installed one of these as well. Love it. I'd be willing to try almost anything to help get it rooted and have the Play store on it.
Scott

Okay guys I just tried editing the update for the radio by injecting the play story and a couple other apps I like into the update itself. The file structure is incredibly similar to a phone update. Unfortunately it did not go well. As it was updating it started to work but then the dead android icon appeared like a E: signature verification failed but it did not say that. I am only an amateur but it seems like we need a custom recovery or a way to adb either wired or maybe by wifi? I'm here to learn too so please any input would help.

Looking for hack into DNN 990 also... plus bluetooth issues...
LOL glad to see my favorite forums are on the DNN990 mission! Any progress on full access/root?
As well, I am having issues using bluetooth media with the device. The phone option works great (although it took several attempts to pair - those having trouble with this might like to know the unit won't pair if you have media source set to Pandora). The problem I'm having is with Ankidroid - I can't get the unit to broadcast my flashcards using text-to-speech, even though my present setup works on other hands-free devices. I tried playing audio file over bluetooth as well and it wouldn't work either. Any solutions?
Thanks!

APP Store
ScottyMCSE said:
I just installed one of these as well. Love it. I'd be willing to try almost anything to help get it rooted and have the Play store on it.
Scott
Click to expand...
Click to collapse
Google search: Amazon app store download. Should be the first link
Download and install
---------- Post added at 11:03 AM ---------- Previous post was at 10:57 AM ----------
LostinCanada said:
LOL glad to see my favorite forums are on the DNN990 mission! Any progress on full access/root?
As well, I am having issues using bluetooth media with the device. The phone option works great (although it took several attempts to pair - those having trouble with this might like to know the unit won't pair if you have media source set to Pandora). The problem I'm having is with Ankidroid - I can't get the unit to broadcast my flashcards using text-to-speech, even though my present setup works on other hands-free devices. I tried playing audio file over bluetooth as well and it wouldn't work either. Any solutions?
Thanks!
Click to expand...
Click to collapse
Check and see what firmware version you are running. They released an update on the 31st of last month that corrected such issues. Ver 1.2.0 is the most recent release. If you need to download it check out the kenwood website and look under the support tab -> car entertainment for Firmware updates.

Google search: Amazon app store download. Should be the first link
Download and install
Click to expand...
Click to collapse
I think we're looking for Google Play store - so we can install apps - but we're locked out. I asked Kenwood tech support if there are plans for more apps and/or the Play store and the guy said not at this time. So any help to break in would be greatly appreciated!
Check and see what firmware version you are running. They released an update on the 31st of last month that corrected such issues. Ver 1.2.0 is the most recent release. If you need to download it check out the kenwood website and look under the support tab -> car entertainment for Firmware updates.
Click to expand...
Click to collapse
Did the firmware and the bluetooth update and so far no joy. However I'm now having a problem getting text-to-speech working on Ankidroid minus the bluetooth so must fix this problem first.

I wonder what processor runs this unit. If we can find it out by software or opening the unit, it might give us some clues on how we could root it and unleash it's full potential.

IGO2UA said:
Has anyone had problems pairing their device with the DNN990HD? After installing the Kenwood firmware update I can't get the Pandora app on the head unit to connect to my Galaxy S4. Any suggestions would be appreciated.
Click to expand...
Click to collapse
Check BT settings on the deck, pandora has to be enabled. Took me a few minutes to figure it out the first time I set it up. It works great though, the BT control is fantastic don't even have to open the app. It just works. I will say after having the deck now for a few weeks, it's extremely nice however my HTC one is a much more powerful machine. You could put a top of line 4G ipad in would be a much more power machine. The resolution on the deck sucks and I don't wanna call it laggy but it's certainly not as fast as my HTC One. Granted a tablet is not made to control audio in a car. I'm sure a lot of the price take is the R&D that went into it, also certain car only functions a phone can't do. Like SiriusXM that you can pause from a satellite feed. Backup camera support which is nice which even works when the deck isn't booted yet. HD radio is absolutely fantastic. I never listed to the radio in the past but all my pre-sets now are HD only. Those thinking about the deck, yes it's cool but it's not the worth the money they are asking for it in my opinion. The built in Garmin Nav is pretty good, like I said a lot of the price tag your paying for the R&D that went into the thing since it's made specifically to work in a car but at the end of the day it's just android.
2003vstrom said:
yeah this is a sweet radio, Installed it last weekend and love it,I used the Idatalink Maestro RR and i have all of my vehicle info on the radio screen it a sweet set-up, would be nice to install a regular gmail app and the play store, i`m wonder how much processor it has to run all of this stuff already. I wish I could figure out how to keep the Sirius replay off permanently.
Click to expand...
Click to collapse
Look around in the settings, I wanna say I saw some where to shut it off by default. It's actually kinda a neat feature but can be annoying at times. One thing that pisses me off is when scrolling through channel list, it doesn't show what is currently playing. I had an old Sirius radio with boombox attachment that it use to do that years ago. Also changing your preset banks is a hassle if you don't have list view up which I also find annoying. I'm getting use to it though.

RE: Bluetooth
Thanks for the reply. Yes, I think I may have caused the problem when I rooted my Galaxy S 4 and flashed a new rom. I have working now. I have agree with you on the lagging of the head unit. The could have put a little faster processor in the unit, especially for what they cost.
Sim-X said:
Check BT settings on the deck, pandora has to be enabled. Took me a few minutes to figure it out the first time I set it up. It works great though, the BT control is fantastic don't even have to open the app. It just works. I will say after having the deck now for a few weeks, it's extremely nice however my HTC one is a much more powerful machine. You could put a top of line 4G ipad in would be a much more power machine. The resolution on the deck sucks and I don't wanna call it laggy but it's certainly not as fast as my HTC One. Granted a tablet is not made to control audio in a car. I'm sure a lot of the price take is the R&D that went into it, also certain car only functions a phone can't do. Like SiriusXM that you can pause from a satellite feed. Backup camera support which is nice which even works when the deck isn't booted yet. HD radio is absolutely fantastic. I never listed to the radio in the past but all my pre-sets now are HD only. Those thinking about the deck, yes it's cool but it's not the worth the money they are asking for it in my opinion. The built in Garmin Nav is pretty good, like I said a lot of the price tag your paying for the R&D that went into the thing since it's made specifically to work in a car but at the end of the day it's just android.
Look around in the settings, I wanna say I saw some where to shut it off by default. It's actually kinda a neat feature but can be annoying at times. One thing that pisses me off is when scrolling through channel list, it doesn't show what is currently playing. I had an old Sirius radio with boombox attachment that it use to do that years ago. Also changing your preset banks is a hassle if you don't have list view up which I also find annoying. I'm getting use to it though.
Click to expand...
Click to collapse

IGO2UA said:
Thanks for the reply. Yes, I think I may have caused the problem when I rooted my Galaxy S 4 and flashed a new rom. I have working now. I have agree with you on the lagging of the head unit. The could have put a little faster processor in the unit, especially for what they cost.
Click to expand...
Click to collapse
For sure but it's still a great deck hopefully a few more firmware updates will get it even smoother. I have a paid Pandora subscription but there is no way to select bit rate but it sounds decent in the car. I use a rooted htc one with hacked apk and the unlimited skips works perfectly even through the deck which is great. Only bottleneck is sprints net zero 3g network. LTE isn't done yet in my area but it's getting there. Pandora is pretty fast over bt to the deck on LTE.
Sent from my HTCONE using xda premium

Android Auto Funkiness

Anyone else using a Note7 with Android Auto? At first the connection to my car was intermittently dropping and then it was OK. I have Pandora, Slacker, and Play Music installed on my phone and active but the only one that shows up in the car is Play Music. I haven't played with it yet but there's not much to troubleshoot - they're either there or there not. My Note5 was 100% perfect with Android Auto so it's definitely something on the Note7 side.

No issues so far but I also don't use those two programs. Perhaps uninstall and reinstall those two programs in the meanwhile?
Sent from my SM-N930P using Tapatalk

HTC 10 user here, and have the same issues as you.
I stabilized the BT connection by deleting the pairing on my radio and phone, then plugging in the USB C cable and allowing the car to autopair them together.
I have Play Music and Amazon Prime Music installed, both supporting Android Auto. However only Play Music shows up for me. This was the case on my S7E as well, but not my Note 5. At this point I suspect it's related to the SD820 and/or devices shipping from the factory with 6.0.1. I've been through factory resets more times than I can count, and the same thing happens.

Apps that are restored (IE - Smart Switch) are not showing up on AA... You can uninstall/reinstall and they will show back up.
I tested this for naught im sure while in the chickfila drive thru....

NotATreoFan said:
HTC 10 user here, and have the same issues as you.
Click to expand...
Click to collapse
Oh well, Play Music it is. You can open apps from Recent Apps and Pandora and Slacker play fine through the car when controlled from the phone. But the steering wheel controls don't work. So we can only hope that (in my case) when AT&T pushes an update out in six months it gets fixed. It would be great if the Android Auto app on the phone could be the fix but if the problem's been around since the S7e it's unlikely that alone is the issue.

Itchiee said:
Apps that are restored (IE - Smart Switch) are not showing up on AA... You can uninstall/reinstall and they will show back up.
I tested this for naught im sure while in the chickfila drive thru....
Click to expand...
Click to collapse
This is interesting, and I'll have to test this when I get back home tomorrow. From the look of your Hazard button, you have a Sonata like me, and I do restore apps through Google on device setup, or Titanium (app only, no data).

Why yes.... I love my Sonata Limited.
And trolling!

Itchiee said:
Why yes.... I love my Sonata Limited.
And trolling!
Click to expand...
Click to collapse
Sport Limited 2.0T here.
Sent from my iPhone using Tapatalk
(It's my work phone. Don't worry, still Android at heart)

BarryH_GEG said:
Anyone else using a Note7 with Android Auto? At first the connection to my car was intermittently dropping and then it was OK. I have Pandora, Slacker, and Play Music installed on my phone and active but the only one that shows up in the car is Play Music. I haven't played with it yet but there's not much to troubleshoot - they're either there or there not. My Note5 was 100% perfect with Android Auto so it's definitely something on the Note7 side.
Click to expand...
Click to collapse
I've got all 3 of these on my phone and all work fine from the start in AA. The only AA issue I've encountered is that when on a call I can't figure out how to get it to show the dialer pad. When on a conf. call I get options like to tap *60 to stop the God awful wait music and to hit # after I announce my name. It's weird. I think it's that AA hasn't had an update in a bit so the dialer from the Note 7 isn't fully recognized. I dunno. But 99% of AA works for me.
BTW. I'm using a Pioneer 8100NEX which I doubt makes a diff as the AA server that the phone app connects to is the same in every car on the market and the head unit itself runs Android 4.4.2 just as my wife's '16 Accord does.

BarryH_GEG said:
Anyone else using a Note7 with Android Auto? At first the connection to my car was intermittently dropping and then it was OK. I have Pandora, Slacker, and Play Music installed on my phone and active but the only one that shows up in the car is Play Music. I haven't played with it yet but there's not much to troubleshoot - they're either there or there not. My Note5 was 100% perfect with Android Auto so it's definitely something on the Note7 side.
Click to expand...
Click to collapse
My Note 7 will connect and pandora maps and everything works, the only problem I have is when I am replying to text or whatsapp messages I press the voice button and it only gives about 2 seconds to respond then it stops and it will 90% of the time not even get what I'm saying properly and say something random, i've done complete reinstalls, using factory cable and can't figure out for the life of me how to fix, oh in a 2017 elantra limited

breadedfish said:
My Note 7 will connect and pandora maps and everything works, the only problem I have is when I am replying to text or whatsapp messages I press the voice button and it only gives about 2 seconds to respond then it stops and it will 90% of the time not even get what I'm saying properly and say something random, i've done complete reinstalls, using factory cable and can't figure out for the life of me how to fix, oh in a 2017 elantra limited
Click to expand...
Click to collapse
Uninstall Android Auto and delete your Bluetooth pairing. Then make sure Google TTS is set to the default on your phone, if Samsung TTS is trying to interfere, you will have this issue. If you cannot disable Samsung TTS, you may need to use Package Disabler Pro from the Play Store to do it for you. I had to do it on my Note 5, but not the S7 Edge.
Once that is done, reinstall Android Auto and then let the USB connection do the pairing for you.

NotATreoFan said:
Uninstall Android Auto and delete your Bluetooth pairing. Then make sure Google TTS is set to the default on your phone, if Samsung TTS is trying to interfere, you will have this issue. If you cannot disable Samsung TTS, you may need to use Package Disabler Pro from the Play Store to do it for you. I had to do it on my Note 5, but not the S7 Edge.
Once that is done, reinstall Android Auto and then let the USB connection do the pairing for you.
Click to expand...
Click to collapse
Thanks, I didn't even think about samsung TTS interfering, I'll check that and let you know how it goes

NotATreoFan said:
Uninstall Android Auto and delete your Bluetooth pairing. Then make sure Google TTS is set to the default on your phone, if Samsung TTS is trying to interfere, you will have this issue. If you cannot disable Samsung TTS, you may need to use Package Disabler Pro from the Play Store to do it for you. I had to do it on my Note 5, but not the S7 Edge.
Once that is done, reinstall Android Auto and then let the USB connection do the pairing for you.
Click to expand...
Click to collapse
I've set Google TTS as default and bought package disabler pro, disabled samsung tts, deleted my car from android auto and the bluetooth connection. I uninstalled android auto then reinstalled and re-paired with the car via the usb connection and I'm still having the same issue

Android Auto not working in Ford Sync 3

Im having an issue with Sync3 not allowing android auto to work on it. i say not allowing because it works for 2 seconds then the apps crashes and restarts on both the phone and the head unit. I've tried this with different android phones with the same result and the Ford dealer REFUSES to replace the head unit.
I have an LG v10 and a 2017 Fusion SE with the tech package witch includes Sync3. i've tried a Galaxy s7 and s6 and they dont work.
worst part is I tried my phone in another 2017 Fusion and Android Auto work perfectly. Also, Sync3 is supposed to have the option for Apple Car Play which is not available in my car but is available in other Fusions for some reason. Even knowing this the dealer still won't budge on replacement.
Has anyone have a similar experience or other issues with Sync3?
Sent from my LG-H901 using XDA-Developers mobile app

quick update. the dealer finally took the car back and reinstalled the firmware on the radio. unfortunately Im still having the same issue woth my phone. However, it does work with my friend's Galaxy s7 now.
with that said. i tried doing a factory reset to my phone and still no change.
my question now is what settings on the V10 would I need to fix to make this work?
Sent from my LG-H901 using XDA-Developers mobile app

You can't, yet. First Ford said the Sync 3 units (at least in the '16 f150) would have the update for Android Auto by August 31st, 2016. They blew that deadline and eventually said "by the end of the year." The update is called "Sync 3 2.0", I'm sitting on Sync 3 1.1. I'll try to remember to post back here when the update eventually is promulgated by Ford. Basically, you connect your car to wifi either tethered to your phone or at your home or work wifi or whatever other wifi, and enable automatic system updates.

I have a Ford Everest 2017 with SYNC 3 ver 2.0, but have the same problem with Android Auto, but I've only tried a couple of Android phones which are a bit older - Samsung Galaxy S4 and Sony Xperia (Android versions 5.0 and 5.1) ... Apple Carplay works perfectly though, but the Maps app of Apple is not that good for navigation, especially here in the Philippines (POI's are limited)

Hi
Who have update for Sync3 ?
Please send me link for this
vinc

I have a 2016 F150 and just upgraded my Sync 1.0 to Sync 2.2 last night. My LG V10 does the same thing. Plug it into one of the usb jacks and android auto loads on the phone, then the sync 3 screen changes to android auto for just a second or two then back to normal sync. The phone stays on android auto, but none of the features are available through sync. It worka flawlessly with my LG G5 though....I did a factory reset on my V10 hoping it would help, but it didn't. I may try to reinstall the Sync 2.2 update and see if that helps, but I have read enough online to think it won't really matter, its a issue with the phone.

jtemple42000 said:
I have a 2016 F150 and just upgraded my Sync 1.0 to Sync 2.2 last night. My LG V10 does the same thing. Plug it into one of the usb jacks and android auto loads on the phone, then the sync 3 screen changes to android auto for just a second or two then back to normal sync. The phone stays on android auto, but none of the features are available through sync. It worka flawlessly with my LG G5 though....I did a factory reset on my V10 hoping it would help, but it didn't. I may try to reinstall the Sync 2.2 update and see if that helps, but I have read enough online to think it won't really matter, its a issue with the phone.
Click to expand...
Click to collapse
Where did you find the update? Mine isn't showing on wifi. I'm dying for this update, I have a 2016 f150.

AFAIK Ford hasn't fully implemented Android Auto in Sync 3, I work in car audio and that's a fairly sore subject for most customers with the Sync 3 system. Ford made claims that Sync 3 would support AA but failed to deliver, so far it looks liked they have failed miserably with the roll out.

I have a 2017 Ford Escape Titanium with Sync 3, had problems with Android Auto and learned from the right tech support person at Ford that if your USB cable is a piece of crap or worn out that Android Auto can't make the proper communication connection, replaced with a better quality usb cable and Android Auto now works great

I had a 2016 Ford Fusion and a Samsung Galaxy S5. I think it was SYNC, not SYNC 3. Then I got a Ford Fusion 2017 with SYNC 3 and Android Auto. Did not like the interface our how it all worked together. I had to use a cable for maps, but that was the worst of it. Audio (music, maps, phone) all worked. Then I got the Samsung Galaxy S8+ and nothing seems to work. The contacts appear briefly, but when I search them they disappear, and when I go to use the phone SYNC 3 tells me that it's downloading the contact list and I have to wait (it never downloads it). Since the S5 had worked, I assumed the issue was with the S8+, but I'm not 100% certain. When I try to disable Bluetooth on SYNC 3, it will not turn off. Nor will it delete the phone or even disconnect it. Even doing a master reset from the menu doesn't work. The only way I was able to delete the phone was to do a master reset using the skip button and radio on/off/volume button. My music playlists also do not show up. When I connect the phone to the USB port, Android Auto lets me play music from my phone, view my contacts, send text messages and use maps, but if I make a call there is no audio or mic function. This is getting beyond frustrating since I use the hands-free calling function extensively. I did not spend all this money for a car and a phone, and not have this functionality. The worse part is Sprint (my carrier) tells me it's a Samsung issue. Samsung wants to try all these troubleshooting steps and will ultimately blame Ford (even though a Google search will show the Galaxy S8 series has Bluetooth issues). Ford will point their finger at Samsung. I am hoping someone has had similar issues and found a resolution. I don't know if I can wait for updates that don't appear!
Update: Had car BT reflashed, did a factory reset on phone. Not sure, but I think the factory reset worked until I restored my apps, contacts and data (not settings). When I plug in the USB cable, I can make calls using hands-free, but I need to change the settings from BT to Speaker Phone. Then, all voice stuff comes through the phone (Google Maps and phone). But without the USB cable, the contacts load and then disappear. If I try to make a call, SYNC 3 tells me contacts are being downloaded. I tried another S8+ phone in the car and it worked. I tried my phone in another car and it did not work. But everytime I conclude it's the phone, something ends up making me think it's just a setting somewhere or it's SYNC.

mrosenth said:
I had a 2016 Ford Fusion and a Samsung Galaxy S5. I think it was SYNC, not SYNC 3. Then I got a Ford Fusion 2017 with SYNC 3 and Android Auto. Did not like the interface our how it all worked together. I had to use a cable for maps, but that was the worst of it. Audio (music, maps, phone) all worked. Then I got the Samsung Galaxy S8+ and nothing seems to work. The contacts appear briefly, but when I search them they disappear, and when I go to use the phone SYNC 3 tells me that it's downloading the contact list and I have to wait (it never downloads it). Since the S5 had worked, I assumed the issue was with the S8+, but I'm not 100% certain. When I try to disable Bluetooth on SYNC 3, it will not turn off. Nor will it delete the phone or even disconnect it. Even doing a master reset from the menu doesn't work. The only way I was able to delete the phone was to do a master reset using the skip button and radio on/off/volume button. My music playlists also do not show up. When I connect the phone to the USB port, Android Auto lets me play music from my phone, view my contacts, send text messages and use maps, but if I make a call there is no audio or mic function. This is getting beyond frustrating since I use the hands-free calling function extensively. I did not spend all this money for a car and a phone, and not have this functionality. The worse part is Sprint (my carrier) tells me it's a Samsung issue. Samsung wants to try all these troubleshooting steps and will ultimately blame Ford (even though a Google search will show the Galaxy S8 series has Bluetooth issues). Ford will point their finger at Samsung. I am hoping someone has had similar issues and found a resolution. I don't know if I can wait for updates that don't appear!
Click to expand...
Click to collapse
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.

sassmk2 said:
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
Click to expand...
Click to collapse
Didn't help, but thanks for trying. All permissions were already enabled. In case you didn't see this....
Update (7/7/2017): Yesterday I went back to my Ford dealer and tried my phone in another 2017 Ford Fusion with SYNC 3. It had the same issue. I then tried conneceting the sales reps iPhone with my car and it worked correctly. Coincidentally, the manager just upgraded his phone to a Galaxy S8. I checked the OS and patch levels and they were the same as my phone, so I attempted to sync his phone with my car. And....it worked perfecctly the first time. Contacts downloaded and I was able to make a call from the car. So the issue MUST be with my phone. I then backed up my phone using the Samsung backup program I recently downloaded to my PC. It basically creates a complete backup of the phone. Once done, I reset my phone to factory defaults and, after the initial setup bs, created a single contact on my phone. I did a sync, which apparently worked and did not disappear. I was also able to call using my car. I restored my phone and, of course, it stopped working correctly and I can no longer make calls through my car. The issue must be some app affecting the contacts and/or bluetooth operation, but I cannot find it. While I have a bunch of apps, I don't have anything that would cause this behavior, and the same apps are on my S8+ that were on my S5 which worked.*

USB cable perhaps
I, too, am having connecting my LG G5 to Sync 3. I recently updated from v1.0 to v2.2 so I've never had Android Auto before, but now it's an option. Similarly, when I connect the phone it promisingly connects and shows notifications and other options on the Sync screen for a while. When I attempt to do something by tapping on a button on the Sync screen it immediately crashes and goes back to the normal Sync screen as you'd see when starting the car. Based on what I've read, it doesn't seem like there's much homogeneity between all our problems.
I've never been a fan of the "it's the cable" excuse. Other than loose connections or the heads not fitting firmly in the phone's port, how does a cable affect data transfer? I mean, they're not high-wattage cables so impedance shouldn't be an issue, right? I ultimately wonder if it comes down to the individual phone and its interaction with handling the app. If that's the case, then those that are having issues are boned.

I've been struggling with this same issue until about 5 minutes ago. Tried all sorts of stuff, but the fix... Using the cable that came with my phone rather than a 3rd party cable. So lame, but maybe it's worth a try for the rest of you.

My AA works fine in my mustang which has v2.0. I tried it in my explorer with v2.2 and I’m having the same issue with it bombing out after 2 seconds. Tried it on a rental with version 2.2 and it bombed out on that. Go to v2.0 and it will work.

sassmk2 said:
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
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Click to collapse
No such luck. I have no idea why it hasn't work. I hate the thought of swapping out my phone for another S8+ and having to redo all my stuff...again. Last time, I backed up the phone and did a factory reset. I think it may have worked until I restored my data/apps (I left out the settings). What's odd is that if I'm on the phone before I get in the car, the call goes through the car once I'm in, but the caller info is missing from the car display - only the number is shown. But the car won't hang up the call, that has to be done on the phone. Then the stereo won't work.

mrosenth said:
No such luck. I have no idea why it hasn't work. I hate the thought of swapping out my phone for another S8+ and having to redo all my stuff...again. Last time, I backed up the phone and did a factory reset. I think it may have worked until I restored my data/apps (I left out the settings). What's odd is that if I'm on the phone before I get in the car, the call goes through the car once I'm in, but the caller info is missing from the car display - only the number is shown. But the car won't hang up the call, that has to be done on the phone. Then the stereo won't work.
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Click to collapse
Pretty strange, I have not had any of those issues you're describing. Google did push an update to AA and now the picture of contacts are like the whole display which make them look really crappy. IMO. The contacts do download properly now though. When I make calls it all works correctly, ending and answering calls. I have not tried having my phone connect to my car when I am on a call though. So that I would have to check on. I will get back to you on that.

17 Ford Fusion
sassmk2 said:
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
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Click to collapse
Hi can you tell me what USB cable you purchased to sync your Pixel 2 xl? Thanks

dthomas10 said:
Hi can you tell me what USB cable you purchased to sync your Pixel 2 xl? Thanks
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Click to collapse
I have the OG Pixel XL, and just the cable that came with the phone when I bought it.

I had this same issue and what fiexed it for me was to use a shorter USB cable. The one that did not work was 6 feet long and the one that works now every time is 3 feet.

Mirrolink App

Hi,
I just bougth a HeadUnit witn Android 10, I haven't been able to connect my android mobile phone. I believe the manufacturer didn't install any mirrorlink server or I am not able to find it. I keep asking the manufacturer trough Aliexpress, and theu say that they are checking with any kind of help for a week.
Reading on the internet I have found two options that may work:
1. Phonelink app: I use it and it work for the first time. But it cannot be used from the HeadUnit screen and it has not work again...
2. EasyConnection app: It seems a good option, but I found a website with a versión for android 9, and I have not been able to connect with the mobile phone ever.
Can I get the last versión of the EasyConnection Server (for the HeadUnit) and some kind of manual, please? I get that after install that, I download from Play Store the EasyConnection app for my mobile phone and it should work, is that rigth?
I have connected the phone by cable, by bluetooh and by wifi (access point of the car) all al the same time. I have activated the USB debug and the option to force resize on my mobile phone. It worked the first time that way with PhoneLink! But I would like EasyConnection or any other software that can be used from the HeadUnit screen, please.
Thanks in advance for the help!!
Have a happy new year!

I found what I believe is the easyconnection server app for the head unit, but it is in Chinese I don't understand anything after installing it.
The version is 6.6.2-662

Another issue! Is there any way to force the new apps I install to resize on the screen? The Head Unit has two bars, one on the top and another one athe the bottom. And some apps I have installed (Android Auto for example) does not fit and the menu options are under these bars and I lose important parts of the apps... Could you please help me to figure out, how to manage the resize of the apps? Thanks!

Question USB connection for file transfer/Android Auto not working

I'm having some trouble with Android Auto. My new OnePlus 11 will only connect "Charging Only" and will not connect for File Transfer / Android auto.
If I connect via USB and enable "USB Tether" it worked for a second, enough to pop Android Auto, and then disables...
It did work for a phone-to-phone transfer using OnePlus's transfer app!
What else have I tried:
1) Hard reset to factory
2) developer mode - I just tried editing the default connection mode (after enabling developer mode) and still nothing.
3) USB monitor - Indeed I have also tried a USB monitor, and nada. It connects to power and then disconnects immediately.
Verification! Both my car and the monitor connected perfectly with no additional config to my OnePlus 9, and my Oneplus 7 Pro today.
Any suggestions?

Exact same problem here...after trying to connect nothing happens (in Skoda Kamiq). Phone says it's connected to android auto. Strange things is it works without problems in my other car (Toyota Aygo). Seems like a compatibility issue in with car hardware or software. Probably a system update is needed to fix this sinds it's a new phone.

Is USB Debugging in Developer Mode On or Off?

azsl1326 said:
Is USB Debugging in Developer Mode On or Off?
Click to expand...
Click to collapse
It's off

Tijmenh said:
It's off
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Click to collapse
Have you tried the newest APK version of Android Auto from APK Mirror?

Yep..9.0

USB Debug is not enabled
For me it's more than one device that does not work. Both Android Auto on my 2018 Nissan Leif and my external monitor. Both of which worked perfectly with my OnePlus 9.

What is OS?
Color OS look like aa can't use.

sCRIPTPER said:
What is OS?
Color OS look like aa can't use.
Click to expand...
Click to collapse
This is all retail OnePlus 11 with Oxygen 13 no mods.

When I plug the cable into my phone in the car, I got a pop-up screen asking what I want to do with the connection. One of the options is File Transfer / Android Auto. Does that happen for you?

azsl1326 said:
When I plug the cable into my phone in the car, I got a pop-up screen asking what I want to do with the connection. One of the options is File Transfer / Android Auto. Does that happen for you?
Click to expand...
Click to collapse
Sometimes. No effect.
It connects then immediately disconnects.

hinshelm said:
Sometimes. No effect.
It connects then immediately disconnects.
Click to expand...
Click to collapse
Somewhat of an obvious question, bit have you tried a different cable? Maybe the OP cable?

hinshelm said:
Sometimes. No effect.
It connects then immediately disconnects.
Click to expand...
Click to collapse
Yes, but makes no difference what option I choose. Besides that I got the same popup in my other car and it works fine.

azsl1326 said:
Somewhat of an obvious question, bit have you tried a different cable? Maybe the OP cable?
Click to expand...
Click to collapse
Yes, both the cable that worked with the OnePlus 9 and the cable that came with the Oneplus 11.

I'm having the same issue, very annoying. Do we just wait on a software update?

Jeroen257 said:
I'm having the same issue, very annoying. Do we just wait on a software update?
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Click to collapse
I spoke to support and they wanted to replace my device, by just returning it!
I would have to be without a device (I traded in my old one). I would likely move to Samsung rather than be without a phone. Then return it.
Suck...

hinshelm said:
I spoke to support and they wanted to replace my device, by just returning it!
I would have to be without a device (I traded in my old one). I would likely move to Samsung rather than be without a phone. Then return it.
Suck...
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Click to collapse
Damn, that sucks. Did you spoke to the support by mail? I spoke to them by chat and they just told me to send feedback in the Android Auto app..

Jeroen257 said:
Damn, that sucks. Did you spoke to the support by mail? I spoke to them by chat and they just told me to send feedback in the Android Auto app..
Click to expand...
Click to collapse
I phones them. We went through everything. It's 100% the phone as the same issue manifest with multiple devices. Car & Monitor.

I'm sure this is software related because it works in my other car. I wouldn't return my device to find out the new phone has the de problem. Also read alot about Samsung users (s23) with connection issues for Android Auto.

I'm somehow relieved it's a software problem so they CAN fix it, the question is, when..