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HTC orange reports on this forum show variable performance at best. however, most of the people have not been using push exchange mail for work at a heavy rate. The phone has been marketed as a smartphone, ie one you can use for business use. I use push mail linked to my MS exchange server and yesterday my battery did this:
100% at 7.50am
14% at 8pm
I must have had about 20mins talk time and about 10 texts. this is the worst performance i've ever had from any phone i've owned. (if it wasn't such an amazing phone i would have returned it by now). anyway, i drained the battery last night, so lets see what i get out of it today.
any orange ms exchange pushers experienced anything similar.
(ps- whats the point in having a black background on such an amazing screen, thats a bad solution)
And why exactly did you have to create another Thread for this?
tuntang said:
HTC orange reports on this forum show variable performance at best. however, most of the people have not been using push exchange mail for work at a heavy rate. The phone has been marketed as a smartphone, ie one you can use for business use. I use push mail linked to my MS exchange server and yesterday my battery did this:
100% at 7.50am
14% at 8pm
I must have had about 20mins talk time and about 10 texts. this is the worst performance i've ever had from any phone i've owned. (if it wasn't such an amazing phone i would have returned it by now). anyway, i drained the battery last night, so lets see what i get out of it today.
any orange ms exchange pushers experienced anything similar.
(ps- whats the point in having a black background on such an amazing screen, thats a bad solution)
Click to expand...
Click to collapse
Alot of reports are saying that its the calender app that seems to drain the battery the most.
Download a app called spare parts and go into battery history and finaly to partial usage and see for yourself.
I too push email quite a lot on my gmail account as i get like 20-30 emails a day from notifications of new posts that i am subscribed to across various forums like this one and yea my battery is similar to yours.
i am trying to kill the connectivityService running under calender to see if that makes a difference.
why new thread?
Eggcake said:
And why exactly did you have to create another Thread for this?
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Click to collapse
because i couldnt see anyone in that thread using the phone with hte same variables and needs as me. eg I dont want to kill the calender, i'm not intersted in wake up or sleep time. i am someone that uses the phone as my main work phone during the day and for leisire in the evenings.
my point is that if i can barely get through the day with PUSH syching, its not really working very effectivley as a business phone. i probably should have put this in the battery thread. and will do in just a sec!
Is your phone new?? My phone's battery got alot better after 6 or 7 full charges, i have push enabled for my gmail, hotmail every 15 mins, weather every 6 hours, contacts sync and calendar sync and though i'm not a heavy user (3 or 4 calls a day, 30 mins wifi/internet 3/4 messages 5/6 emails an a little playing around) i'm got 3 days out of my last charge (on the 3rd day it reached the night at about 3%!!!! but i can easily get 2 days with heavy use)
Give it some time and try and find out what's using your battery!!!
The problem is when I receive text messages from any network, the time stamp is messed up and shows up two minutes in the future (see picture below). I have done a complete hard reset about five times, tried all different software updates, went completely back to stock (unrooted), tried AOSP roms, tried Gingerbread roms, tried Sense roms with AOSP mms.apk, and whatever I try I cannot get rid of this bug. It causes all my text messages to be scrambled and not in order. I use this phone 90% of the time for texting. It's how I handle most of my business. I called Sprint and ended up getting up to their advanced tech support where they simply did a provisioning reset (completely unactivated and activated again) and after that they said there is nothing they can do. So I took it into the remedial Sprint tech in my local Sprint store (don't have enough time to travel 2 hours to get to a corporate store), and they did another master hard reset where they completely reloaded the software (I guess). Still not fixed. I am outside of my 30 days so i cannot do a swap. I cannot send my phone in to HTC because I simply cannot live without a phone for 2 weeks, and I don't have a backup. I've done all types of searching on google and the only thing I could find was about 6 months ago people were having this problem but the times were delayed by an hour or two. The texts are not delayed they show up on time, they just have the wrong time stamp. It has to be something with the network and not the software. My immediate suspicion is that is has something to do with my MMS provisioning to the network but I really don't know how to look into this.
This is probably one of the weirdest problems you will ever see. The picture at the bottom shows the right time in the corner but look at the time on my last incoming text. Off by two minutes in the future. Can anybody offer my some advice I am up for anything. I can also post or send anybody anything. I need this fixed but I just can't deal with Sprint anymore. I realized they are a business but if they support a faulty product, they should fix it without taking anything away from their customers. I always feel like Sprint is trying to take something away from their customers. Oh also one of the Sprint techs said the EVo would not get an official gingerbread update because Sprint wants to push other phones.........most likely a fib but who knows....sounds like Sprint and HTC. Anyways
Just a thought, what if those texts really are coming from the future? I mean for all you know you are caught in some sort of weird time vortex thing that distorts your perception of time, making it seem like you are in the present when actually you are two minutes behind everybody else. That would make any text coming in to you be from 2 minutes in the future. I know this sounds far fetched but I wouldn't discount it as a possibility.
This is a bug in android. Search the market for sms time fix and see if that helps.
Usually it's off by hours and not minutes though. There is also a setting somewhere that will let you use the local time instead of network time but I don't remember where it is at. You could also try disabling roaming, I keep mine locked to Sprint's network and never lose a signal.
Never heard of this fix, but I got the same bug. I just installed chomp sms, works perfect now.
Sent from my PC36100 using Tapatalk
Try CM7. Perhaps the bug was fixed in Gingerbread (2.3.1)
I tired gingerbread....and the funny thing is this only happens to some phones because my roomate has an evo right now and it does not do any of this....so it is not a problem with android......it has to be the Sprint servers or something. I'm on fully stock right now (no root). I tired gingerbread (CM7) and it didn't help anything. I'm taking my phone back into Sprint today but this time I'm going to give them hell. I payed 350 dollars for this phone I will not settle for "Oh, well we can't do anything about it." You shouldn't have to install anything extra on your phone. I tried that SMS fix but the funny thing is, it messes everything up because my Sprint texts are fine but my verizon and att are all futuristic. And no I am not in some weird wormhole or time continuum the phone is just messed up. It happens with electronics but there is usually this thing called a warranty that allows for direct replacement and for some reason cell phone companies have avoided this whole customer based process. I'll get back in about an hour.
Alright went to my local Sprint Repair Center and they could do absolutely nothing. However I did have the manager push through a priority claim ticket to the network engineers and hopefully, and I do mean hopefully, they call me back. Apparently the last few times I've called they told me they started a ticket, and actually didn't. I think they think I was telling them a lie or something. The manager there was actually extremely helpful and told me he would make sure I get a new phone if this doesn't work. If anybody has any other suggestions please let me know.
I'm curious if this would fix it...
Go to your time options. Settings-Date/Time If automatic is ticked, untick it. If its not, tick it. I would think the bug is caused when a text is sent with a timestamp via the network, at lets say 6:00 but your phone is registered as 5:58. Your timestamp would get all different kinds of backwards in your text app. I'm not sure if time on a phone would be on a BIOS chip like a computer, but it would make sense that your phone is just simply registering the time wrong. If you check/uncheck that and it still does it, simply hard-set the time two minutes ahead.
Recently I've started having the same exact problem, except I have the Samsung Epic. Called customer support once and they "reset messaging" which didn't help at all. Installing any third-party messaging apps haven't helped, and neither has switching between local and network-provided time. Also, its random, so most incoming messages are messed up, but some are actually correct.
I'll try manually setting the time ahead two minutes and bugging some people to text me.
Edit: No luck, with the time set ahead two minutes, incoming timestamps are two minutes ahead of the new setting as well.
av91 said:
Recently I've started having the same exact problem, except I have the Samsung Epic. Called customer support once and they "reset messaging" which didn't help at all. Installing any third-party messaging apps haven't helped, and neither has switching between local and network-provided time. Also, its random, so most incoming messages are messed up, but some are actually correct.
I'll try manually setting the time ahead two minutes and bugging some people to text me.
Edit: No luck, with the time set ahead two minutes, incoming timestamps are two minutes ahead of the new setting as well.
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Click to collapse
Please call technical support and get everything into the Sprint system. Ask them to push it to a network engineer. I have to wait until one of them get a hold of me but they may end up just replacing the phone. I'm glad to hear that other people are having the problem also. Also an update, it is text messages from all networks that do this, including Sprint. I will keep this thread updated because I need to get this problem solved. At this point, I don't think there is anything left for me to do from the user end. I just have to wait for Sprint to get it all figured out. I do have insurance and they said they might just put in a request for a new one at no cost to me......also sounds like bs because I thought you had to pay a 100$ deductible no matter what. The Sprint tech said you don't have to pay for the deductible if its a software or network issue and there is no screen crack or water damage. My EVO is in perfect condition but the software doesn't work. Hopefully they will give me a reconditioned one that actually works.
This is a Sprint network problem. Various sprint phones (not just Androids) are notorious for this type of behavior (wrong time stamps, messages out of order, delay in receiving and sending messages, etc etc). It's very frustrating indeed.
For the time being, try using one of the SMS apps on the market like Handcent or ChompSMS. You may still get incorrect time stamps from time to time, but your messages will arrive/send in order.
twoslo said:
This is a Sprint network problem. Various sprint phones (not just Androids) are notorious for this type of behavior (wrong time stamps, messages out of order, delay in receiving and sending messages, etc etc). It's very frustrating indeed.
For the time being, try using one of the SMS apps on the market like Handcent or ChompSMS. You may still get incorrect time stamps from time to time, but your messages will arrive/send in order.
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Click to collapse
I appreciate the response but I really don't like using aftermarket apps that don't go along with the theme of the phone. I'm real OCD like that. I don't even like apps that have free next to their name. If you pay 350$ for a piece of electronics, everything should work on it, including software and hardware. The sprint engineers need to get this figured out. This is unacceptable. The amount of money they are getting from their customers is ridiculous so why can't everything work. I realize their stock has taken a murdering but you have to keep your customers happy, that's number one. Anyways, I'm waiting too hear from Sprint but they said 72 hours not including the weekend so If I don't hear from them by next Tuesday, they will be getting a nasty call.
Exact same problem!
It has been driving me crazy. I will receive a text at 9:05, respond to it, and it will say it's 1-2 minutes earlier.
Another thing: we have four Sprint phones in the house. If we're all looking at them at the same time, they don't all say the same time. So, I tend to think that the time that shows when I receive a text is actually the time the sender's phone says. (Is that confusing enough for you?) Could that be the difference?
It only started recently, probably when I updated my phone last month.
This happens randomly on my Evo. Certain people I'm texting with, the time stamps will be out of whack, ranging from 2 minutes off, to over an hour off. My time stamp is always accurate, it's just the other person's that is inaccurate. I can be texting with a different person, at the same time, and the other thread will be perfectly normal. It's annoying. My phone also thought it was somewhere in Amsterdam (i wish i was there with it too) for a few hours, and nothing I tried would get it to show my actual location. I attribute all of this to google issues, and not actual problems with the phone.
k2buckley said:
This happens randomly on my Evo. Certain people I'm texting with, the time stamps will be out of whack, ranging from 2 minutes off, to over an hour off. My time stamp is always accurate, it's just the other person's that is inaccurate. I can be texting with a different person, at the same time, and the other thread will be perfectly normal. It's annoying. My phone also thought it was somewhere in Amsterdam (i wish i was there with it too) for a few hours, and nothing I tried would get it to show my actual location. I attribute all of this to google issues, and not actual problems with the phone.
Click to expand...
Click to collapse
Alright still not fixed as of Monday....I have one more day until I can call Sprint and give them hell which I love...not....but anyways I've been doing some testing on when actually the time stamp is off. The time stamp is off from any network including Sprint only when the phone is asleep (or the screen is off). Then the time stamp comes in 2-3 minutes in the future. When my phone is on everything comes in fine and one time and all the time stamps are good. It seems like when the phone is asleep its grabbing things from the network 2 min ahead for some reason.
Alrigth just an update on the situation.....called Sprint back they said they had no recollection of my callings the last couple of days....completely unacceptable. Anyways I got real nasty with them and got sent up to retentions (I told them the iphone for verizon looks really good right now.) Walked all over the retentions people and they said just go to a store and get a warranty swap (since I pay the 7 dollars a month or whatever.) I went to the local store (Lafayette, IN 47909) and they said that I was the first one with this problem but not the last. Apparently right after I left the store the first time I went, about 10 to 15 people came in right after that with the same problem. The manager at the store finally got a technician ticket in and apparently the problem has reached a ton of people all the way down to Indianapolis. Even some of the workers at the store are having problems with their EVOs and Epics. The explanation I got was it has to do with android and the text messaging server within the Sprint Network. If anyone else is having this problem...PLEASE CALL SPRINT AND ***** TO THEM. They need to fix this as soon as possible but they won't recognize it as THEIR problem unless a bunch of people call in about it. It should be getting fixed but I will check back on Friday.
I noticed this same problem on mine. Looks like I'll be calling Sprint tonight and stopping by my local store. Maybe I'll just go to Sprint World HQ here in KC and talk to them about it.
pscalett said:
I noticed this same problem on mine. Looks like I'll be calling Sprint tonight and stopping by my local store. Maybe I'll just go to Sprint World HQ here in KC and talk to them about it.
Click to expand...
Click to collapse
Please do....I'm wondering if there is a bug in the sms server that is causing this and it is slowly spreading nationwide. I call dibs on pointing this out if this is the case. This was from the mouth of a Sprint Employee. "Sprint will not do anything on an individual level but if the problem spreads to more than enough people, they will jump on it immediately." Now how much people is the real questions? I think the Sprint people thought I was crazy and now they are gonna be like....damn we should have listened to him. It's been going on for about 2 weeks now and I'm hoping it gets fixed before the end of the billing cycle.
Hey OP...as you may have figured by now your not the only one. I get it too. I kind of just let it go since it was minor. Mine also, when someone sends me a pic it goes to the very top of the conversation as opposed to in line with the rest of the texts...again i kind of let it go, but i do understand that we all paid our money, we should have perfection or at least 99.9. Thing is i dont want to swing by sprint and them see warm 2.2!!!! Then i'm really screwed!!!!!!!!!!!!!!!!!!!!!!!
Just do a backup and flash a stock RUU.....sprint needs to know about this..It has nothing to do with our phones but everything to do with their servers and they wont do anything until enough people complain. Anybody in the midwest that is getting text message problems, please call Sprint and complain. Explain to them exactly what is happening and tell them to give you a ticket number and tell them you expect a call within 72 hours. Get you case in so this can be fixed for everybody.
I have a relatively new SG2 on T-Mo and just had a scary incident last week related to my data usage.
Firstly, understand that I've been an Android user for two years on Sprint and know from that experience that my data usage has always averaged 300-500MB/mo, i.e., I am not a heavy user. I've also been completely satisfied with my new SG2 (battery etc) as well as the T-Mo network.
Last Friday, however, my phone unexpectedly died in the late afternoon. I plugged it in and powered-up, then got a warning that I was about to exceed my 2GB data-plan. I was only 3 days into the current billing-cycle! I called T-Mo and they said, "We can see your data-usage running as we speak." I said that was ridiculous, there was nothing running on the phone and I had just restarted it. There was no visible sign of any app or activity on the phone. Eventually, though, I realized what was happening:
Earlier that same day I had tried to email myself a large attachment. (I'm only running my work email-account which is on Exchange.) The email never came through and I realized I had probably exceeded the maximum size allowed by my email server. Apparently the phone did not gracefully give-up the outbox message! Instead it went berserk and tried/failed repeatedly to send the email, killing both my battery and my 2GB data-allotment in just a few hours.
T-Mo tech support had the good suggestion to remove (then re-add) my work email account, and that fixed the problem.
Conclusion: there's a bug in the Samsung Mail app where it does not recognize/accept an 'undeliverable' response from email servers, at least not the 'too big' response from Exchange servers.
___________
New issue:
So now I was paranoid and installed a data-usage widget to monitor my connection. In the next week my phone averaged ~45MB/day?! This was still insane, since I knew from experience I typically used 10MB/day. I called T-Mo to complain that one of their apps must be wasting my data-plan and they played dumb. They also said they had 'no control' over the crapware they'd force-installed on the phone. I not-so-politely told the rep that was a load of crap and asked that she record a note on my account that I was concerned my data-plan was being 'wasted' by their apps, in case I called-back later to dispute my charges.
Now, from reviewing this forum, I see lots of complaints about the T-Mo 'My Account' app. Is that known to waste data-usage?
P.S. I'm currently running an experiment wherein I uninstalled the Google+ app. This was the one new app I'm running (relative to the previous 2 years' experience). So far the problem seems to be fixed? I'm surprised, though, that Google+ would use that much data as I'm only linked to a handful of people (immediate family) and none of us are posting anything.
no...the my account app does not waste my data...i have had this phone for a week and a half and also used the app on my samsung vibrant...have never had any weird data usage cycles...my billing cycle just ended on the 14th...my data counting widget shows 27.5MB used...its 5:30 eastern...so over a day and a half and only at 27.5mb...nothing even remotely close to your 50MB/day
I've noticed a few issues with my device.
1. Overheating
-The device overheats when I surf the web (using 3G/4G antenna), run graphic intense applications, or play music for prolonged periods. Also, when I have the charger plugged while using it, the device becomes Extremely HOT.
2. Wi-Fi
-The WiFi connection keeps cutting off when I am well within my WiFi range. During the WiFi tests, I have the device sitting next to other smartphones and the GS3 drops the connection once or twice at least.
3. Battery
-I unplug the device from the charger at 8:00am (at 100% charge), and plug it back onto the charger again at 6:00pm (at 12-15% charge).
I am not a heavy user, but I do check Facebook, Emails, Google Chat, 1 or 2 YouTube (HD) videos, and 4-8 Text Messages per day.
I would consider myself to be between a light - moderate User.
Are you experiencing any of these issues as well?
(I sent an email to Samsung's Office of the President in New Jersey 2 days ago. Yesterday, I received a call from a very friendly and helpful gentleman from Samsung. Today I got a call from my wife, telling me that a brand new Samsung Galaxy S3 arrived to my door.)
If you need the email address for Samsung's Office of the President, please don't hesitate to ask. I will check back later. Thanks.
Yes to battery and overheating. Try my ROM and turn on Power saving - both issues are gone.
WiFi helped by rebooting router.
hacknet07 said:
I've noticed a few issues with my device.
1. Overheating
-The device overheats when I surf the web (using 3G/4G antenna), run graphic intense applications, or play music for prolonged periods. Also, when I have the charger plugged while using it, the device becomes Extremely HOT.
2. Wi-Fi
-The WiFi connection keeps cutting off when I am well within my WiFi range. During the WiFi tests, I have the device sitting next to other smartphones and the GS3 drops the connection once or twice at least.
3. Battery
-I unplug the device from the charger at 8:00am (at 100% charge), and plug it back onto the charger again at 6:00pm (at 12-15% charge).
I am not a heavy user, but I do check Facebook, Emails, Google Chat, 1 or 2 YouTube (HD) videos, and 4-8 Text Messages per day.
I would consider myself to be between a light - moderate User.
Are you experiencing any of these issues as well?
(I sent an email to Samsung's Office of the President in New Jersey 2 days ago. Yesterday, I received a call from a very friendly and helpful gentleman from Samsung. Today I got a call from my wife, telling me that a brand new Samsung Galaxy S3 arrived to my door.)
If you need the email address for Samsung's Office of the President, please don't hesitate to ask. I will check back later. Thanks.
Click to expand...
Click to collapse
I'm having similar issues. Strange battery life. Sometimes it seems ok but other times it drains like crazy for no good reason. Wifi sometimes goes into a disconnect/reconnect cycle.
And yes, I'd love to have that email address. Polite and well written emails to the right places can often work wonders. Thanks!
I too would love that contact information. I got mine just last week after using a Captivate for two years, Gets so hot at times i take it out of my pocket because it's uncomfortable! With a 2100 mAH battery I would have expected better battery life, which was part of the reason I got this device!
i would appreciate that email address. thx will be in order.
if i could get that email as well i would be very grateful. my phone seems laggy at times and everytime i plug it into the charger about 5-10 mins later a message pops up saying charging paused phone battery temp to high and it drives me crazy because i have to leave my phone off the charger and im afraid that my phone might die and alarm wont go off in the morning .
Samsung Office of the President Email Address
Hey Guys,
Word of advice before you send Samsung an email. Make sure you don't threaten or use profanity. I wrote a simple yet direct email requesting assistance. I myself would not respond to an email that includes threats or profanity... Good Luck !
[email protected]
hrmm....well, looks like you got better customer service than I did. I got an email back which basically said if it's broken I can either send it to them for an evaluation or if it's within the return period I can try to take it back. They didn't seem interested in my mentioning that the problems I'm having are being widely reported by a lot of people.
Samsung
BonesHopkins said:
hrmm....well, looks like you got better customer service than I did. I got an email back which basically said if it's broken I can either send it to them for an evaluation or if it's within the return period I can try to take it back. They didn't seem interested in my mentioning that the problems I'm having are being widely reported by a lot of people.
Click to expand...
Click to collapse
Hey,
I'm sorry to hear that they handled your issue in that manner. I wonder if the rest of the members in here received the same result.
Did anyone else contact Samsung? Would you please post your results here. Thanks
hacknet07 said:
Hey,
I'm sorry to hear that they handled your issue in that manner. I wonder if the rest of the members in here received the same result.
Did anyone else contact Samsung? Would you please post your results here. Thanks
Click to expand...
Click to collapse
BTW, I did reply to them again and asked them to please look into it further. They reiterated what they told me earlier. Basically, it's not a known issue, they've forwarded the info I gave them to someone else but they can't say whether it will ever be fixed or even researched.
I had also asked them if they could provide me with a contact at ATT who deals with Samsung tech issues and they declined to provide me with any such info. They said if I wanted to I could contact my local service provider and if I was within my exchange period I should talk to them about exchanging the phone.
Basically, they don't seem to have a clue and didn't seem too interested in getting a clue. As someone who works in IT, I found this a little disappointing.
BonesHopkins said:
BTW, I did reply to them again and asked them to please look into it further. They reiterated what they told me earlier. Basically, it's not a known issue, they've forwarded the info I gave them to someone else but they can't say whether it will ever be fixed or even researched.
I had also asked them if they could provide me with a contact at ATT who deals with Samsung tech issues and they declined to provide me with any such info. They said if I wanted to I could contact my local service provider and if I was within my exchange period I should talk to them about exchanging the phone.
Basically, they don't seem to have a clue and didn't seem too interested in getting a clue. As someone who works in IT, I found this a little disappointing.
Click to expand...
Click to collapse
I'm assuming what is happening here is Samsung is pulling the Apple stunt with the (iPhone 4)antenna issue. They will try to deny it at first, then once it has become public, they will acknowledge that there is a known issue and will provide a solution. Hopefully, they don't provide us with fireproof gloves as a complimentary gift.
hacknet07 said:
I'm assuming what is happening here is Samsung is pulling the Apple stunt with the (iPhone 4)antenna issue. They will try to deny it at first, then once it has become public, they will acknowledge that there is a known issue and will provide a solution. Hopefully, they don't provide us with fireproof gloves as a complimentary gift.
Click to expand...
Click to collapse
Yeah, I had hoped Samsung would be different than Apple but they're probably the same. If there's a problem, deny, deny, and deny until forced to admit it by firing squad. And then only admit it grudgingly and make up all sorts of excuses.
It's a nice phone but I guess Samsung as a company sucks just as bad as Apple and doesn't really give a flying frig about their customers or about acknowledging and resolving defects and problems as long as they are selling enough product to turn a profit.
OK this sucks.
Years ago, I got the Iphone 4 and you had to put a cover on it because of the antenna issue.
I get the S3 and to protect it, i get a cover and within no time, after putting it on the phone, the phone overheats, locks up, lags,
If i am charging it, it locks up. I was driving shortly after i put the case on, and it kept making noise but i was driving so i couldnt look at the phone. then once i got home. i noticed it locking up and really warm, bottom right hand corner.
This really sucks as i love the phone but I do know, overheating like this is not good for electronics and will lessen their lifespan.
anyone else having cover issues?
Thinking about buying the SIII
Have you noticed differences between SII and SIII battert autonomy?
The SIII gives more performance but does the battery keeps its durability?
if you have had both phones, what differences have you noticed?
I want to compare the SIII with other phones but not benchmarks but user experiences
xtmoto said:
OK this sucks.
Years ago, I got the Iphone 4 and you had to put a cover on it because of the antenna issue.
I get the S3 and to protect it, i get a cover and within no time, after putting it on the phone, the phone overheats, locks up, lags,
If i am charging it, it locks up. I was driving shortly after i put the case on, and it kept making noise but i was driving so i couldnt look at the phone. then once i got home. i noticed it locking up and really warm, bottom right hand corner.
This really sucks as i love the phone but I do know, overheating like this is not good for electronics and will lessen their lifespan.
anyone else having cover issues?
Click to expand...
Click to collapse
Mine gets a little warm when I'm using it with certain apps but never while it's in standby mode. I did also notice that the standby time seems to only drain the battery at about 1% per hour. Sometimes after I've been using it, the battery continues to drain like I'm using the phone when it's in standby. I'm anal about closing/killing apps when not in use too.
Got a reply within 20 mins:
Mr. XXX
We appreciate your patronage here at Samsung Telecommunications and we strive for the best in customer satisfaction. We understand that sometimes situations occur and we understand in certain circumstances are not convenient to customers. We apologize for any and all inconveniences that you have encountered. Please contact Samsung support for immediate resolution at 877-268-2121.
Thank you
Im with Sprint but I am having the same issues as alot of people also. My phone overheats when charging and using and the WiFi signal is absolutely horrible unless I stand right next to the router.
Well it seems my heat issues are normal from what everyone is saying here. Would everyone say this is the hottest phone anyone as ever owned? The closest thing for me is an S2 and that got hit only while gaming. Surfing the Web was fine. This phone feels hot in 5 minutes of surfing on wifi. That just seems crazy.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
jev3gs said:
Well it seems my heat issues are normal from what everyone is saying here. Would everyone say this is the hottest phone anyone as ever owned? The closest thing for me is an S2 and that got hit only while gaming. Surfing the Web was fine. This phone feels hot in 5 minutes of surfing on wifi. That just seems crazy.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
Its not the hottest for me, my OG EVO 4G got alot hotter than my S3. But it does still get warm.
tarheelsmj12001 said:
Its not the hottest for me, my OG EVO 4G got alot hotter than my S3. But it does still get warm.
Click to expand...
Click to collapse
Really my cousin had that phone and he never complained about the heat. I guess I am just shocked that not one review on YouTube ever mentioned the heat.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have had the G3 about 5 days now, after I had gotten my dream device, the Xperia Z3, and had several problems and bugs with it, sadly and reluctantly exchanged it for this one, because the S6 was on back-order, and Verizon would not let me wait to exchange the phone, as it would be about a month wait now...
My immediate issue is the LAG! I have had to uninstall 2 very beloved apps, because the G3 would sit on the loading screen forever and never do anything. I tried re-installing 3 times, no luck. This is my biggest issue so far.
Also, I am unhappy with the battery life. I have done most of the battery-saver settings, but because of bad eyesight I need the brightness turned up. I do watch videos but not too often, I don't really play games, I mostly just text, maybe make one call a day, and check FB for about half an hour a day. I have the screen off any other time, and my wifi is on so I can browse without using data. Which setting uses LESS battery, the 4G or the WiFi?
I am having another BIG frustration, trying to talk sense into my mother, who just got her first smartphone, the S4. She cannot remember the easiest tips and I show her over and over how to set the brightness, how to turn data on and off (she has no other internet, so she NEEDS this to keep up on FB and sell her trinkets online, but because she can't immediately gain the knowledge of how to set everything exactly how she wants, she's telling me she wants to switch BACK to her ancient DINOSAUR of a POS keyboard phone with NO DATA use on it, JUST calling and texting! She was literally paying $50 a month MORE for her POS 10-year-old phone that is literally going to crap out at any minute, and if she switches back, she can't use the Edge Plan from Verizon, so she will still be paying MORE to use a crap paperweight junk phone and have NO internet! She is driving me CRAZY!! Anyone know ANY way I can convince her to keep the S4???
Thanks!
Regarding the first part of your post. It would be useful if you let us know which device you got and which version of Android it is running.
I'm on the latest lollipop and i don't experience your problems.
Regarding battery life i do get full day with heavy usage and 2 full days with light use.
How many hours of screen in do you get?
For your mother. Just set the device once she will not change it. Clean the launcher and just keep the apps she use.
Brgds
Sent from my phone