Hi, I have problem with my moto z Play, display stopped working.
Phone is working fine... fingerprint is ok, gestures is working, touchscreen is working,etc..., but display is complete black
Display looks ok, not broken glass, etc.
Is there somebody with same problem ?
Yesterday I give phone in service center - warranty repair.
Thanks and sorry for my english.
If it's in warranty, have them fix it.
If not, I would take it apart and check the ribbon cable might have jsrred loose.
Else replace display/digitizer while you're in there.
There are youtube teardowns for MZP that will tell you how.
Seller refunded full price to me.
Now I am looking for new phone.
Related
About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.
So not the digitalizer?
steamdnt said:
About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.
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Click to collapse
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou
jakkebrown said:
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou
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I am having this problem as well. touchscreen doesn't work nor does the home button. Volume down button seems to fail while in CWM recovery as well. I was thinking about replacing the digitizer but now I'm not so sure. Any help or advise would be greatly appreciated
If OP's saying what's busted is the part where all the digitizer, physical buttons, and LCD converge, that's the SLIDER FLEX. I replaced mine twice already. It gets pinched very easily. That's the weakness of slider phones. You have to accept that from the moment you decided to buy the Xperia PLAY. It happens to all sliders, live with it, face it.
Hi, today my play's digitzer crapped out The bottom inch of the screen has been unresponsive in the past but has evetually began to work again.. Today it just stopped the top half of the screen works fine. I'm guessing it's a faulty digitzer. My question is do you think I should replace the digitizer via a 3rd party company or do you think I should go to o2? I have an unlocked bootloader (testpoint method) I know my warranty is void but do you think they'll pick up on it? I remember having the problem way before I even unlocked as well - Any suggestions?
Well I bought a digitizer of eBay and it worked fine put it in myself... There are allot of videos on how to disassemble the phone... So that's a cheap option for you...
I bought myself one too, on AMAZON you can get one for 20€
Help ME!!!! Ive recently had my screen being unresponsive when i press the power/home button. its been about 2 days now and im struggling to get it to work at all now.. Is there anything is can do?!
The phone switches on and sometimes i get the screen to come on and as soon as i lock it i cant get it to come on.
I'm thinking its a dodgy connection to the battery. Its nothing to do with my rom etc. as i managed to restore back to Saturday before it started being faulty and its still the same...
Any knowledge is much muchly appreciated
Hey, I'm new to xda!
I'm having the same problem, my Xperia Play R800i will work for awhile after plugging it into the mains then when the screen goes into standby it won't turn back on!
I've tried a multitude of firmware and also tried relocking my bootloader.
Any suggestions?
Your flex cables have broken, these are the thin ribbon connections which connect from the motherboard to the screen itself. The Xplay has two flex cable. Best option is to send it warranty (2 years warranty) or you can buy a flex cable repair kit for the Xperia Play which will cost you around 30-40 bucks. There is an" Xperia Play Disassembly" guide on YouTube which should help you on the way.
Thanks for your reply!
I have had a look at the video and reseached a few replacements.
Would it be better to repair the ribbon connection with a kit or purchase another LCD screen?
The display does work sometimes and is fully functional when it's on. (I can reply to texts, make calls etc.)
OK, first of all you must consider if the phone has warranty as this is the free option you can go for. Are you in a country where there is a Sony Repair Centre? If you do not think you have the chance to acess a Sony Repair Centre then you only need the flex cable, the LCD digitizer seems fine to me, I think you have the same problem I had. You will need to buy something which comes with the tools to open up your phone.
Something similar to this.....
http://www.ebay.com/itm/FREE-SHIP-f...148?pt=LH_DefaultDomain_0&hash=item4607b9d1fc
is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
saiyansection said:
is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
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Click to collapse
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
avg2424 said:
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
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light sensor,proximity sensor,G-sensor(which causes motion launch),camera flashlight all are not working when htc service center changed my phone's display.
are the sensors available only on the display part?, then they replaced display with fake one nd took money about 8500 INR
they are giving me **** reasons that phone was rooted, i told them there is no relation between display,sensors and ROOT.. i have lodged case against them will see what happens, HTC services in india are very very bad..
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
avg2424 said:
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
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thanks for your reply, let forget the flashlight but what about light,proximity and G-sensor, even i had htc desire (old one) rooted from 6 years no sensor problem till
and this flagship phone one m8 giving problems :v
the Display material description is "FRU-SUB ASSY, LG DISPLAY,BLACK,LCD" which costs me for 8.5k i.e ($127.877) , even the phone i gave to htc service center which is authorised by HTC, i didnt tweaked phone it was S-ON, i didn't opened phone lol, i just told them to change display but now things are messed up, i did complaint and they took my phone for revision from last 2 weeks ,no phone calls from them nothing, all they telling are bull**** reasons and causes
can you please tell me where G-sensor is by searching or asking someone
even didnt tweaked any hardware part of my phone, the firmware was of HTC in my one m8 , what should be the problem ,? they really messed up with my phone.....i told them that i need replacement of phone(like apple do) , they are contradicting their statements too, they told me to change motherboard which costs around $245. what the hell
due to such poor service in india HTC need to improve their services or people will stop purchasing HTC in india
If they are authorized, call HTC directly. They can probably step in to help you
avg2424 said:
If they are authorized, call HTC directly. They can probably step in to help you
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Click to collapse
nope they dont know anything, they are technically illiterate man, i have called them thrice, they are telling that go to fastboot nd factory reset it, they are noob people,
i have lodged case against htc center, will see what happens tomorrow, they are not listening, its not time to talk and request them , its time to take action against them...
i actually fade up from 2-3 weeks for this phone, thanks for helping though
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
About not working sensors
tinclan said:
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
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Click to collapse
Hello folks, i think i solved this issue ... i have a htc m8, just like all of you .. I had a extra battery so i was like. okay its time to replace this one and use this "new" battery i have for this phone. I saw so many videos on internet about tearing it down ( i had exp opening stuff before) I did it without problems actually. When i finished, i found myself with no sensors at all... none of them .. after some hours of digging. I noticed that this problem came along "display replacement, and battery replacement" .. later i found that all the sensors are in the display itself.. Then i opened it again and swaped the old battery and make sure i did connect everything. When I finished, i find myself with the same problem.. and a new one.. my screen was blinking rapidly ... i was like, rlly bro ... so i opened it again for third time.. and this time i saw something i ignored before... every ribbon was protected with a special tape, which is metalic like in the upside, they lost its glue and became loose, so i glued with a soft glue them back in place, for what i know, they do a job, something with faraday cage .. after i secured every "Tape" of this... i closed back my phone and TADAHH... i recovered almost every sensor xD ... my gyroscope is kinda weird. takes sometime to respond.. but i will leave it like that. most important for me was the light sensor and proximity sensor which are working perfectly ... well guys, that was my experience with this phone.. for those who are brave enough to open this challenger phone.. pay attention to these details i said before, and maybe you will get your sensors back.... thanks for your time.. i just made an account to help with this issue
Alright so, after a lot of researching, I haven't found a solution to this
The Phone is fairly new, always used a case, didn't drop too hard ever
..a few days ago the phone just went black, with a few thin vertical lines still lit (this means it must be a hardware problem)
Anyways, before giving it back for warranty, I wanted to pull some data off of it
I can hear the phone turn on, it vibrates when I press the finger print sensor, but first time unlocking requires the code which I can't get to unlock.
I tried to put another Moto Z play beside it and try to guess the number pad location but failed.
so now, I cant connect the phone to a PC
-USB debugging was off
-boot loader locked
and I dont have a Type-C to HDMI cable (yet)
help
also, I tried everything mentioned in this post, but failed
Display has gone.
Many Z Play users had this problem.
Let it get repaired in the service centre.
I took it to the service center, the screen was cracked from the inside.
No idea how, I had a case on it, and it didnt fall
and warranty doesnt cover it...eh
You can choose to replace the screen of a new moto z play yourself. It is very easy. My moto z play is broken. The screen is not touchable. I found a moto z play scree repair guide on the internet. I looked at the replacement. The new screen is very good.