Distorted Sound Problem in S8 Plus - T-Mobile Samsung Galaxy S8+ Questions & Answers

I dont know what happened to my s8 plus. All of sudden it started making distorted sound while making calls, playing music etc. A simple restart would fix the problem and the problem appears again after some time. I found out a solution that if i eject the sim tray, the problem would not appear. I used it like for hours without the sim tray and the distortion problem did not come. But as soon as i kept the sim tray, the problem came back again. Any idea?

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[Q] Robotic sound then no sound at all.

Hi guys,
So i´ve been having this weird issue wich is very annoying sice i can´t use the regular on ear speaker. It´s been 10 days now that my phone after around 10 seconds of call starts to make some weird robotic sounds and then, me and the other person in line can´t hear or talk to each other at all. I noticed that if i switch it to speaker the comunications returs and we can talk normally, same for bluetooth devices. I tryed to reset the phone, reinstall OS, Factory reset, insert another SIM card and try a different carrier... Nothing seems to work, even samsung does not know what it is. Anyone knows how to fix this?
Thank you in advance.

[Q] Popping/Crackling sound?

Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
I also have this problem on most fresh installs of CM roms
Loodakid said:
Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
Click to expand...
Click to collapse
I have long suffered the same issue that the OP is talking about. It is a seemingly random pop/crackle noise that happens AFTER touching the screen or after a vibration. It is very strange, almost like static buildup that is then played through the speaker. It doesn't matter if haptic feedback is on or off, or if the phone volumes are turned off. It also doesn't happen every time, or can happen multiple times in a row.
Someone mentioned at one time that it might be NFC related, but when having the problem I can toggle the NFC on and off and it doesn't fix it.
However, it has magically disappeared over time on certain roms, and I have managed to keep the same "data" backup that I reflash after a fresh rom install. A fresh install of nearly any CM-based rom has the problem. It leads me to believe that some setting stored in the data partition causes/fixes the problem. I would really like to figure out what it is so that I can actually do a fresh install without carrying over junk files from ancient rom installs. Does anybody have any ideas?
Loodakid said:
Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
Click to expand...
Click to collapse
The crackling and pop sound is when you hear the DAC being muted after its not in use, This is totally normal, to reduce this effect try disabling any equalizers you may have or anything else that would modify sound in any way.

[Q] Dialer no sound

Hello note 2 users, I have no dialer sound when I'm making a call and other side can't hear me as well, this problem appeared randomly on a stock os so I thought maybe resetting the phone and installing CM11 or different radio will help unfortunately no. There are no issues with a speaker or sound everything works all right, recording voice works as well, also sometimes phone looses signal randomly but I tried the same SIM on a different phone and it worked ok. Any thoughts what can be wrong?

Problem with mic

Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
olegathor said:
Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
Click to expand...
Click to collapse
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
jaybles said:
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
Click to expand...
Click to collapse
Hmm interesting! I didn´t install Facebook Messenger on my phone, so it must be some other app, that the mic has a problem with, I´ll play around with them then. But thank you for your reply, hopefully Sony will release another update soon, that will fix these issues! Although I didn´t encounter any problems with audio, bluetooth or the screen spots ... yet :laugh: Sounds terrible though!
Having similar problem mic works when it wants to but will not work in regular calls didn't have this problem until the oreo update and Sony has no clue how to fix it they replaced the mic but it still fails it passes all test just won't work in call. Tried to reset used the Sony repair app, prayed to all the gods so I knew at least one heard me and nothing.

S20 Plus Call sound/audio issue

Hello guys i recently bought s20 plus Exynos variant official firmware i didnt root yet,after using a few weeks i have anoying problem,when i make call or receive the sound and mic cutts off i cant hear and other person too ,even the medai sounds cutts off absolutely no sound at all i tried evertyhing changed sound mode to silence or vibrate no result,its started suddenly first time when happened i didnt care rebooted and everythings was fine but ,then happened second time and third...,i did full factory reset...same even happened after first call...sound and mic cutts off and ui freezes and reboots itself.
Sometimes when i get this issue i try to vol up its show calling volume bar and no sound anywhere when i try to play music freezes and reboots.
I tried with odin roll back e previous firmware...same!
i tried to turn off Volte same...Dolby off same.
This even happens when i try to listen music i use Samsung Music with original usb to aux dongle i can listen around 5-10min and sudenly no sound i fixed this with another music player i dont have any issue listened around 1h and nothing happened,but when i receive call 2-3 times it happen on the 4th time or 5th.
Any idea or anybody have this issue?I dont know how to get error logs without root,its seems like sound driver crashes or...maybe hardware issue
Sorry for my bad english:cyclops:

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