S20 Plus Call sound/audio issue - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hello guys i recently bought s20 plus Exynos variant official firmware i didnt root yet,after using a few weeks i have anoying problem,when i make call or receive the sound and mic cutts off i cant hear and other person too ,even the medai sounds cutts off absolutely no sound at all i tried evertyhing changed sound mode to silence or vibrate no result,its started suddenly first time when happened i didnt care rebooted and everythings was fine but ,then happened second time and third...,i did full factory reset...same even happened after first call...sound and mic cutts off and ui freezes and reboots itself.
Sometimes when i get this issue i try to vol up its show calling volume bar and no sound anywhere when i try to play music freezes and reboots.
I tried with odin roll back e previous firmware...same!
i tried to turn off Volte same...Dolby off same.
This even happens when i try to listen music i use Samsung Music with original usb to aux dongle i can listen around 5-10min and sudenly no sound i fixed this with another music player i dont have any issue listened around 1h and nothing happened,but when i receive call 2-3 times it happen on the 4th time or 5th.
Any idea or anybody have this issue?I dont know how to get error logs without root,its seems like sound driver crashes or...maybe hardware issue
Sorry for my bad english:cyclops:

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[Q] Nexus has no sound =[

so heres my problem,i went to sleep and everything was perfectly fine last night, then when i woke up this morning now my nexus doesnt play any media sound (youtube,netflix ect),
nor do i hear anything when i make a phone call ( no ringing, the persons voice.. even when i call my voicemail.. nothing !)
the weird thing is i can hear my notifications, the beep when you use the volume rocker, and the ringtones when i tested them in settings.
ive tried a factory reset and it has not helped.
Can some1 figure out a solution? im going crazy lol
bkfresh1 said:
so heres my problem,i went to sleep and everything was perfectly fine last night, then when i woke up this morning now my nexus doesnt play any media sound (youtube,netflix ect),
nor do i hear anything when i make a phone call ( no ringing, the persons voice.. even when i call my voicemail.. nothing !)
the weird thing is i can hear my notifications, the beep when you use the volume rocker, and the ringtones when i tested them in settings.
ive tried a factory reset and it has not helped.
Can some1 figure out a solution? im going crazy lol
Click to expand...
Click to collapse
Did you recently use headphones or Bluetooth audio? Although a factory reset should have taken care of that.
mobilehavoc said:
Did you recently use headphones or Bluetooth audio? Although a factory reset should have taken care of that.
Click to expand...
Click to collapse
ive used the headphones that came with them for a bit yesterday. and ive used it with my bluetooth for some time. but when i did take it off it was still working last night .
and i just did my 2nd factory reset but this time i didnt enter any of my google info to see if it happened to be one of the apps or settings i had backed up. still no voice or media. just the little notifications and things
edit: it did have a single random reboot yesterday during a phone call.
edit#2: the voice calls seem to work once i put it on speaker, but the phone will take it off speaker abt 2 seconds after its turned on
Not in a 2G area are you?
I've had the same issue. I have my sound turned all the way up but no media is being heard through the speakers/headphones/bluetooth speakers, no matter what I change. The sound does still play for notifications though. Any suggestions, or was op able to fix the issue?
---------- Post added at 03:15 PM ---------- Previous post was at 03:00 PM ----------
To update my original post, the audio will play through my headphones if I plug them in to the audio jack, but not through the phone speakers or through my bluetooth headphones.
I have this same problem, confirmed defective when I took it into the store, they are exchanging it tomorrow.
Wow ok. I didn't want to have to return, was hoping it was a software thing with an easy fix. I think I will also be exchanging this for a new unit as well though. I don't want to take the risk on such an expensive device. It should work perfectly without any hiccups.
If anyone else has any experiences with this please let us know.
Thanks!
I ended up returning and exchanging with a new phone. No issues with the new one
i am having the same issue. no speaker sounds. headphones work just fine. phone call speaker works just fine. BT steaming works just fine.
its just the speaker that doesnt work...if i revert back to stock...will that work?
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This is the weirdest problem:
My phone doesn't ring. My phone makes no sound at all. When I change ringtone in Settings I don't hear the tone I select. When I play a song with a player, no sound. And... the player freezes its timer almost immediately, as if it decides to stop since it can't make itself heard.
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