Unable to receive/make calls until restart - ZenFone 2 Q&A, Help & Troubleshooting

ZenFone 2 ZE551ML (z00ad) - 4GB Ram, 2,3Ghz Intel Atom, 64GB ROM
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Hello guys,
I am having this issue for a while, basically everyday I have to reboot my phone because I can't receive/make any calls, I usually find out when someone pings me on facebook that I am not reachable or when I try to call someone - it is just dead and then after like 15 secs does the end beep.
Once I restart the phone it is ok again for a while, I have not found any pattern what could cause this.
My phone went recently out of warranty so I decided to try a custom ROM - went for Mokee 71.2 (https://forum.xda-developers.com/s7582/development/rom-mk-71-1-n-7-1-1-unofficial-weekly-t3585607) which seems to be a nice ROM and I started to feel happy and then it happened again... I had basically nothing installed than the system + nano gapps...
Any help will be very appreciated, I don't want to throw this phone away just because of this as I think it is a solvable issue.
Thanks
Edit: just had a call with a friend and might be just caused by old sim card, will let know tomorrow as I will stop to get that changed

Related

Another White Screen Problem...

So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem

random reboots and Reasons/Solutions

hi i upgraded my xps lt26 i on ics to build (ICS)6.1.a.2.55 ota and it was so far going smooth with no mess around till yesterday night
my battery was drained after a whol day use and i came back home left phone plugged for charge(switched off) turned on later on, the phone then stayed for half an hour and then the problem started
phone started rebooting and random boots
the phone since then is behaving like that
i left it like that at 11 o clock the battery was drained(morning)
i was upset.
i figured out the phone is switching off it self, searched out to find the issue but no luck, well
then i noticed that the phone is saying sim error( only once i seen this) i removed the sim card( which actually is not cutted the way it should be, means it was a full sime card( regular orange sim card) i tried to make it micro sim card and cutted in a bad shape but it was working fine
now i have removed the sim card from phone, inserted another sim card in the phone, and the phone is no longer rebooting( i will update this)
i felt:
it might be the sim card reading error on sim tray cause mine was slightly cutted in bad shape plus the reading pannels were also bit trimmed
secondly i have seen there is a bug in ics causing random reboots
if people around faced this issue, they have possibly solutions to hard reset, clean memory by hard reset( power plus volume up), refreshing the firmware via sony pc suite, or finally sending it to repair centre but MINE IS not in warrnty
if any one else had this issue in past or facing this problem can add ,
please share your experience and any possible solution.
Do a factory reset and then update again with PCC, problem is you would loose root then. But there's no else solution available for the random reboots.
Happened with me too, So I decided to stick at Firmware 0.50 since 0.55 offers nothing new or special
reboots
Well
I haven't been rebooted since afternoon
I am sure it's SIM card issue I m facing but personally speaking I started hating Sony
Its waste of money
Look at each flagship leader Sony comes up
Then tons of issues
I will update if anything happened again
Thanks
auni said:
Do a factory reset and then update again with PCC, problem is you would loose root then. But there's no else solution available for the random reboots.
Happened with me too, So I decided to stick at Firmware 0.50 since 0.55 offers nothing new or special
Click to expand...
Click to collapse

Screen Blank ! {Issue}

Hi! This is my first time posting something here but I had no choice since a troubleshoot the handset in every single way that I could
Heres my situation, I bought a Samsung Glaxy S4 Mini GT-I9190 last month, then I was riding the bus to go work and suddently my cellphone starts getting stucked, then I restart the handset in order to refresh it ( Regular restart not forced or anything like that ) When the cellphone succesfully restarted the screen wont come up, I heard the booting sound, the lockscreen sound, even I heard some messages coming up but the screen is totally in blank
Already troubleshoot the handset removing the battery, removing the SD Card, SIM card and wait for 5 minutes but the screen didnt show up again... My handset is not rooted and I never dropped or damage it or anything like that. This situation is very frustrated because I HAVE to make so many calls to my girlfriend and my daughter and I'm not allowed to do it.
Can you Pleeeeeeeeeeeease help me out with this!? If you can its well appreciated !!! :crying:
Drogakit said:
:
Click to expand...
Click to collapse
I think u need to go to Samsung service, nothing u can do "at home"
Drogakit said:
Hi! This is my first time posting something here but I had no choice since a troubleshoot the handset in every single way that I could
Heres my situation, I bought a Samsung Glaxy S4 Mini GT-I9190 last month, then I was riding the bus to go work and suddently my cellphone starts getting stucked, then I restart the handset in order to refresh it ( Regular restart not forced or anything like that ) When the cellphone succesfully restarted the screen wont come up, I heard the booting sound, the lockscreen sound, even I heard some messages coming up but the screen is totally in blank
Already troubleshoot the handset removing the battery, removing the SD Card, SIM card and wait for 5 minutes but the screen didnt show up again... My handset is not rooted and I never dropped or damage it or anything like that. This situation is very frustrated because I HAVE to make so many calls to my girlfriend and my daughter and I'm not allowed to do it.
Can you Pleeeeeeeeeeeease help me out with this!? If you can its well appreciated !!! :crying:
Click to expand...
Click to collapse
not sure if this will help, you can try a master reset, also you haven't rooted the phone, but did you flash it.
Drogakit said:
Hi! This is my first time posting something here but I had no choice since a troubleshoot the handset in every single way that I could
Heres my situation, I bought a Samsung Glaxy S4 Mini GT-I9190 last month, then I was riding the bus to go work and suddently my cellphone starts getting stucked, then I restart the handset in order to refresh it ( Regular restart not forced or anything like that ) When the cellphone succesfully restarted the screen wont come up, I heard the booting sound, the lockscreen sound, even I heard some messages coming up but the screen is totally in blank
Already troubleshoot the handset removing the battery, removing the SD Card, SIM card and wait for 5 minutes but the screen didnt show up again... My handset is not rooted and I never dropped or damage it or anything like that. This situation is very frustrated because I HAVE to make so many calls to my girlfriend and my daughter and I'm not allowed to do it.
Can you Pleeeeeeeeeeeease help me out with this!? If you can its well appreciated !!! :crying:
Click to expand...
Click to collapse
try using a usb jig to get to download mode and reflash a stock rom ... if u dont have one you can make it by yourself
:laugh:
Well I take my handset to the assistance because it was under warranty so... I need to wait 15 days in order to have it fixed or they give me a new one... Thank you anyways for helping me out !!! :laugh::good:

[Q] Help - can I save my Wave Y?

Sorry I think I might be a noob but I'm trying not to be...please be gentle.
I have a problem with my Wave Y GT5380D
I wanted to give to it someone so I did a factory reset - which I think was a big mistake! (read others have had similar problems after doing this)
At first it worked but wouldn't connect to the network - then I realised the SIM card was probably dud (had had it a while and it doesn't work on another phone) .
It was a Virgin phone but when you turn it on it gave you the option of Virgin and Tmobile - I had a valid Tmobile sim put that in and it seemed to work fine - sent and received a few texts....then disaster. :crying:
It keeps rebooting - you get to the home screen for a second and it reboots. (So the samsung screen, bada screen -if you put in a SIM card it lets you set it up/pin unlock -but no time to enter anything/get to settings etc)
I've tried using firmware recovery and intialisation in Kies -it doesn't recognise my serial number...
I've tried flashing it - but the only file I could find didn't contain the boot files...and I guess this is a boot problem?
Does that sound right? and if it is is can you point me in the right direction to find them...
Or does it sound like something else ?
Grateful for any advice... (but I am new to this so in stupid person terms would be appreciated!)
Thank you
(Right now I hate Samsung AND Bada - I want to scream, cry and jump up and down on it - updated to android because Kies/samsung wasn't recognising my phone - I couldn't even download Bada apps! Spent hours on this - couldn't get my contacts off it, then took hours to save my texts as even a text file....now this :crying: And actually in lots of ways I prefer Bada ... more user friendly )
a
I had the same problem with it. I did a factory reset then after a while it it closed out of nowhere then restart, stay up for 2 seconds then reboot again. I let it 30 minutes to do the same restart thing hoping it will change. Then I went to a phone repair shop and it reflashed my wave y. I got it back yesterday and after 2 hours of using it I went on the widgets screen and pressed the refresh button for the news. And then I figured out what was the real problem because it started doing that again . So I went to the repair shop again and now I avoid entering that first screen with the widgets :victory:
I advise you to do the same thing I did because they can fix it for like 10 euros (was the price for me) and never enter that screen again :good:
Thank you for your reply
I thought I must be too much of a noob.
I took it to a repair shop and they said they could fix it (for £10) but then got it back saying actually they couldn't. I suspect they can't find the boot files either.
Can someone point me in the right direction for a full upload - including the boot files?
It is so frustrating because it was a perfectly good phone :crying:
he is right

Reboot Loop

Hello All,
I was one of the first to get my hands on the LG G3 when it came out last year. The phone has been excellent so far, with no issues whatsoever. Lately, the phone crashes very frequently and there is a sort of reboot loop (without evening powering up to the main screen) that goes on until I manually pull the battery out. At first, it used to happen once in a while, but now it seems to happen every time i use the phone for more than 5 min.
Do you know what may be at fault over here?
I have the same issues on my G3-d855.. I did a hard reset but I had no luck.. I also installed the v21A stock ROM but nothing.. I have noticed, though, that there is a pattern in the reboots: they mostly happen when I am receiving an incoming call ( It happens before I answer the phone) or there is a switch from Mobile Data to WiFi and vice versa.. I came back to xda to find a new radio/modem to flash.. I will tell you how that goes..

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