I've had this phone since release and it's possibly one of the best devices i ever had for it's price, yesterday and while i was sleeping(i always keep my phone to the left of my pillow) i somehow managed to push it off the bed(probably less than 0.5m distance) and it landed on its screen against ceramic floor, result?
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I've had my fair share of accidents over the years with different phone models and brands but i never seen a phone crack like this from such a fall, it's like it's made of regular glass even though they claim it's gorilla glass.
What's worse is i called the local repair center and they said that they don't provide replacement parts for this phone anymore, and searching around on the internet it looks like replacing the screen manually would cost over $100 for a phone that i bought for around $200 when it was released and a screen that breaks so easily.
Now that my rant is over, my question is how can i tell if it's only the glass or the actual LED screen? i turned it off immediately as it was making very weird noises and i was afraid it would completely black out without being able to recover the data off it, i have very sensitive and important data that i need to extract and i don't trust sending it to a 3rd party repair thing.
Ruudvangoal said:
I've had this phone since release and it's possibly one of the best devices i ever had for it's price, yesterday and while i was sleeping(i always keep my phone to the left of my pillow) i somehow managed to push it off the bed(probably less than 0.5m distance) and it landed on its screen against ceramic floor, result?
Click to expand...
Click to collapse
Yes ceramic is harder than your gorilla glass 3. So the ceramic wins. Nothing special.
Ruudvangoal said:
I've had my fair share of accidents over the years with different phone models and brands but i never seen a phone crack like this from such a fall, it's like it's made of regular glass even though they claim it's gorilla glass.
Click to expand...
Click to collapse
Every fall is different from each other. To compare that is useless except you do this on laboratory conditions.
Ruudvangoal said:
What's worse is i called the local repair center and they said that they don't provide replacement parts for this phone anymore, and searching around on the internet it looks like replacing the screen manually would cost over $100 for a phone that i bought for around $200 when it was released and a screen that breaks so easily.
Click to expand...
Click to collapse
That a material with lower hardness (which is brittle) breaks on an impact (maybe in bad conditions/impact angle..) with an harder material is nothing unusual.
As I read it's gorilla glass 3. This is 3 times harder than gorilla glass 2 to be more resistant against scratches. Whats the drawback of this? It is more brittle, see your result.
Because ~70% of the screen damages are from falling damage, they made gorilla glass 4 softer than level 3 to make it more resistant against falling damage. But this makes Level 4 vulnerable to scratches again.
Gorilla glass doesn't mean that it is unbreakable and unscratchable at the same time especially with the early ones.
Ruudvangoal said:
Now that my rant is over, my question is how can i tell if it's only the glass or the actual LED screen? i turned it off immediately as it was making very weird noises and i was afraid it would completely black out without being able to recover the data off it, i have very sensitive and important data that i need to extract and i don't trust sending it to a 3rd party repair thing.
Click to expand...
Click to collapse
Turn it on and you will know if the led screen is working or not. Got a P2 with the same shattered glass and the screen works as usual. I don't think theres anything special (magical) you can do. It works or it doesn't. You can also open your device and look if the cable from the screen is still plugged in. No guarantee from my side..
Related
I just got a brand new evo.
Took it to the beach once and now I have a very very shallow scratch on the surface due to sand.
It is totally unnoticeable unless I spend a few minutes moving it so the light hits it perfectly.
Then I see it, and once I see it theres no going back.
I am considering replacing it since it hasn't been 30 days, would I get a new or refurb?
(P.S. i wouldnt replace it just cause of that, also have screen separation issues and a stuck pixel)
My main question is, can I use Displex? They say that it shouldn't be used on touchscreen devices unless they have a "plastic lens"?
However the product is available here http://www.thinkevo4g.com/displex-1039.html
So i'm assuming it IS plastic then.
Can anyone verify before I worsen the situation.
Its made out of glass, FOR SURE. I shattered the crap out of one.
http://forum.xda-developers.com/showthread.php?p=6755678#post6755678
Damn, serial?
I suppose that means no on the displex.
It works only with plastic I guess.
Why would thinkevo4g have it then? Am I missing something?
Maybe you broke the second layer and there was a very thin plastic layer on top.
Do you remember anything like that?
*hoping*
No, he's right, it's DEFINATELY glass.
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WHOA WHOA! Warn someone when you're going to show something that graphic and gross. NSFW! NSFW!!
SteelH said:
No, he's right, it's DEFINATELY glass.
Click to expand...
Click to collapse
I just threw up. Uncool dude, uncool.
Sent via the Sprint HTC EVO
Pours some out for fallen evo...Damn that's brutal.
Wow and I thought iPhone glass cracked! WTF happened to that poor EVO?!
I think steel asked himself Will it blend?
I msged thinkevo to see what they have to say. Ill update you guys when i know
topdnbass said:
I just got a brand new evo.
Took it to the beach once and now I have a very very shallow scratch on the surface due to sand.
It is totally unnoticeable unless I spend a few minutes moving it so the light hits it perfectly.
Then I see it, and once I see it theres no going back.
I am considering replacing it since it hasn't been 30 days, would I get a new or refurb?
(P.S. i wouldnt replace it just cause of that, also have screen separation issues and a stuck pixel)
My main question is, can I use Displex? They say that it shouldn't be used on touchscreen devices unless they have a "plastic lens"?
However the product is available here http://www.thinkevo4g.com/displex-1039.html
So i'm assuming it IS plastic then.
Can anyone verify before I worsen the situation.
Click to expand...
Click to collapse
So sand scratching the screen made you think that it was plastic? White sand is quartz which is a 7 on the Mohs scale of hardness. Glass is generally around 6-7 so sand is a clear winner here. The problem is, the harder you make the screen, the more likely it is to shatter when you drop it. You can make it pretty much scratch proof by installing a sapphire lens such as is used on higher end watches and has a Mohs hardness of 9. Then all you have to do is keep your diamond ring away from it. But how would something like that handle drops? Probably not as well. Until nano materials get cheaper, it's all a compromise.
EtherealRemnant said:
Wow and I thought iPhone glass cracked! WTF happened to that poor EVO?!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=712580
Read that link to find your answer...
ThinkEvo4G had a very lame response, they said that the displex isn't meant for the DISPLay but for the plastic parts around it.
If only they mentioned that before people bought it for their screen..
It's definitely glass.
I broke the glass behind the bezel and in front of my camera. I've checked everywhere I can think of and can't find it. Does anyone know where I can find one?
I thought the glass was part of thw bezel?
Nope. If it was, all the ebay stuff would work. Unfortunately, no glass included. One more post and I can finally start helping in the dev section! By way of rigorously testing the roms and reporting every little issue
jtdogblue said:
Nope. If it was, all the ebay stuff would work. Unfortunately, no glass included. One more post and I can finally start helping in the dev section! By way of rigorously testing the roms and reporting every little issue
Click to expand...
Click to collapse
I tried googling for it but could only find the bezel. Your best bet would probably be to find broken inc phone cheap (good glass of course), and take the glass out of it and put it in yours. You could probably get it direct from htc, but who knows what they would charge you.
Back in August the entire glass element AND the bezel wouldn't stay on the phone, so I had to replace the entire back housing just for the lens.
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Then a couple months after that, I dropped it from about 3 feet while sitting on a chair and cracked the lens. Been like that since, but it doesn't affect the photos as far as I can tell. Unless the sunlight is hitting it at just the right angle.
Also replaced the speaker 3 times, until I found out I can just use a magnet to pull metal shavings off of it
And yet, I've never broken the glass. It's been dropped off the top of my truck (long way down), dropped in a pool w/100% submersion, and fell out of my pocket while on an ATV and run over. Soft ground saved it there as it was able to sink in. Never had a case either.
BrettApple said:
Back in August the entire glass element AND the bezel wouldn't stay on the phone, so I had to replace the entire back housing just for the lens.
Then a couple months after that, I dropped it from about 3 feet while sitting on a chair and cracked the lens. Been like that since, but it doesn't affect the photos as far as I can tell. Unless the sunlight is hitting it at just the right angle.
Also replaced the speaker 3 times, until I found out I can just use a magnet to pull metal shavings off of it
And yet, I've never broken the glass. It's been dropped off the top of my truck (long way down), dropped in a pool w/100% submersion, and fell out of my pocket while on an ATV and run over. Soft ground saved it there as it was able to sink in. Never had a case either.
Click to expand...
Click to collapse
do you have a place called "tap plastics" in your town? they can make you an acrylic one that will work. http://www.tapplastics.com/ they just need the dims and thinkness of the glass used to be. or take it in to them. shouldnt cost to much.
BrettApple said:
Back in August the entire glass element AND the bezel wouldn't stay on the phone, so I had to replace the entire back housing just for the lens.
Then a couple months after that, I dropped it from about 3 feet while sitting on a chair and cracked the lens. Been like that since, but it doesn't affect the photos as far as I can tell. Unless the sunlight is hitting it at just the right angle.
Also replaced the speaker 3 times, until I found out I can just use a magnet to pull metal shavings off of it
And yet, I've never broken the glass. It's been dropped off the top of my truck (long way down), dropped in a pool w/100% submersion, and fell out of my pocket while on an ATV and run over. Soft ground saved it there as it was able to sink in. Never had a case either.
Click to expand...
Click to collapse
The same thing happened to my camera lens too but i cant tell any difference when taking photos.
There have been a few posts about the "inner" screen breaking whilst the phone is in a pocket. IE That the screen is somehow deficient.
Did your screen crack in a way that you think isn't your fault?
Check in here.
I'm thinking this can be a poll type thing, without comments other than the details. There are plenty of other threads discussing the different aspects of this.
I always keep mine in my front jeans pocket and am nervous about this whole thing. Especially if no is going to warranty for this.
Again lets not devolve into a pros and cons. Just the facts please.
ickster said:
There have been a few posts about the "inner" screen breaking whilst the phone is in a pocket. IE That the screen is somehow deficient.
Did your screen crack in a way that you think isn't your fault?
Check in here.
I'm thinking this can be a poll type thing, without comments other than the details. There are plenty of other threads discussing the different aspects of this.
I always keep mine in my front jeans pocket and am nervous about this whole thing. Especially if no is going to warranty for this.
Again lets not devolve into a pros and cons. Just the facts please.
Click to expand...
Click to collapse
I hope this screen doesn't crack...but, my s3 just did they very thing this past month...in my pocket, screen facing leg, and when i took it out, it was cracks...never dropped it..but, the T-mobile insurance gladly took 150 bones and send me another one.
Puts hand in air
I broke my note 2 screen by leaning forward in a chair to pick something up...
^^^Raises Hand^^^
Wth .... I always put my phone inside my pocket and havent broken my screen ... well not yet lol ..... I gotta get a sidepouch for this baby ..
Sent from my SGH-M919 using xda premium
This is my Screen after I played around with the swing set
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Sent from my SGH-M919 using Tapatalk 4 Beta
Mine cracked
I cracked the LCD under the gorilla glass of my TMo S4 while it was in my pocket with nothing else in my pocket. There were no cracks on the gorilla glass and it was in a protective case. I took it into the TMo store and the lady was nice enough to warranty it for me as long as I agreed she didn't see any cracks (battery was dead). She said however that it is likely they will charge me $150 after they discover the damage, which could take a couple months. That option sounded better than buying another S4 outright and it was cheaper than the $175 deductible for insurance.
So I would say, be very careful not to apply pressure to the screen. It would appear to me that they've slimmed down the phone at the sacrifice of pressure resistance, especially since my S2 is still kicking and sat a couple years in my pocket.
Cheers!
ickster said:
There have been a few posts about the "inner" screen breaking whilst the phone is in a pocket. IE That the screen is somehow deficient.
Did your screen crack in a way that you think isn't your fault?
Check in here.
I'm thinking this can be a poll type thing, without comments other than the details. There are plenty of other threads discussing the different aspects of this.
I always keep mine in my front jeans pocket and am nervous about this whole thing. Especially if no is going to warranty for this.
Again lets not devolve into a pros and cons. Just the facts please.
Click to expand...
Click to collapse
Right here with you. I posted a thread about this a while back. mine developed a hairline crack in less than 2 weeks. I still don't know how it happened, as my phone was never dropped either.
Mine has what looks like a (curved) line that goes from upper right corner to the bottom left one. But the glass is smooth and you don't feel any scratch from outside. I m pretty sure I bought it like that as I saw it during my 1st inspection of the phone (few days after purchase)
Is it cracked/scratched from inside and should I ask for replacement ? (I still have 2 days to return the phone)
So.... I had a VERY tough week at work and was exhausted, stumbling getting out of my car... and dropped my Nexus 7 (LTE!!!)... Screen was still fully visible but non-responsive and glass extremely shattered over the entire surface.
Like an IDIOT, I believed some of the tips and only ordered the glass/digitizer and not the LCD. Well there's $50 down the tube as you CANNOT separate them without destroying the LCD (do not believe anyone who says otherwise)..
So.... Hairdryer would not soften the glue at all so I had to buy a heat gun. On the lowest setting (for safety) it barely softened the glue and required a LOT of persuasion to get the glass loose. The LCD was (as pointed out by those who have actually done this) destroyed in the process... OK, now $100 for the full glass/LCD combo.
However, I have ONE huge concern. During the process, the bezel on the top got overheated and the plastic is damaged. The bezel still snaps securely to the back. However, I noticed there is a small circuit board *inside* the bezel with three metal contacts. What is that? Is it possible that's damaged? The plastic around it shows definite signs of heat damage. Since you CANNOT order a replacement bezel for a N7 2013, and since this is an LTE device, I'm pretty committed to fixing it still. But I'm nervous about ordering parts with the damaged bezel if there are irreplaceable electronics that have been damaged inside the bezel...
So... my question: What is that circuit board that is molded inside the bezel with the metal contacts? What are the odds it was destroyed?
(Posting photos in a few from the phone)
Here are the pictures.
In one side you can see the contacts. The other side the circuit board in question is visible in a small opening.
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EDIT: I looked at the part from iFixit, and the bezel is quite different on the LTE model from the Wifi model. It appears that this is the wifi antenna ... the bottom of my bezel has another similar one which is probably part of the LTE antenna. ... so the question is, what are the chances the heating damaged the wifi antenna... not sure what I think about a 4G only tablet...
Sent from my Nexus 4 using Tapatalk
UPDATE
Okay... I figured out the wifi antenna (and LTE 4g antenna at bottom?) are actually stickers... it appears they're not damaged as best I can tell. Hope so. The bezel is warped noticeably at one end, but it still snaps into the back side of the case just fine, and the circuit bords fit. So hopefully... *crosses fingers*... it is still repairable.
Honestly, at this point though, I wish more people who had actually DONE the repair would have suggested that it is NOT something to be done by end users. Reassurances that it's "easy if you follow the directions" are highly misguided. At this point I would have paid ASUS for a repair and come out ahead, once you count the resale value of a device that now has a visibly damaged bezel if I even get it working again. I've never had a problem repairing devices in the past, but this one is not as easy as so many "guides" make it sound.
I should have realized sooner that most of those who said it is easy are also in the business of selling glass/digitizers (USELESS!!!) and LCD/Glass/Digitizer combos.
quite similar experience to what i had trying to repair my old n7 glass, only did i order the glass/lcd combo from the beginning. cracked it while trying to fit it in the warped bezel tho.
Yeah, breaking glass due to the warped bezel is what worries me. Unfortunately the LTE bezel appears to be different than the WiFi, so buying a cheaper one and swapping the bezel doesn't appear to be an option either.
Sent from my Nexus 4 using Tapatalk
Just got this phone 3 days ago, cat jumped up on the desk I had my phone on, directly onto the phone, and then jumped down, causing the phone to drop onto the carpet. The screen is cracked/shattered. Does anyone yet know how to replace the screen/where I can buy a replacement?
I am in the USA, so nobody around here will service it until at least May 18th when it is released in here...
Please help...I'm devastated....
that's unlucky
I'm going to receive this phone very soon, what you report isn't really good news,
isn't this phone supposed to be gorilla glass 3? and as a matter of fact resist a simple drop on carpet? very surprising....
mutonic said:
that's unlucky
I'm going to receive this phone very soon, what you report isn't really good news,
isn't this phone supposed to be gorilla glass 3? and as a matter of fact resist a simple drop on carpet? very surprising....
Click to expand...
Click to collapse
I don't have this phone right now but i have seen many asus users complaining about the screen...Their are many complaints regarding broken screen and Asus's fragile screen regardless of having gorilla glass 3
The shattered is around the very edge. I'm not quite sure if the shatter is due to the cat jumping on it and possibly a claw going into the screen, or if it was a result of the fall. Not sure. But yeah, supposedly GG3, but I'm not quite sure...
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have you tried ebay for screen replacement?
this is what i did with a previous phone I broke, unfortunately the replacement screen had a defect,
but with a maintenance/disassembly guide, this is probably what i would try..
mhp1995 said:
I don't have this phone right now but i have seen many asus users complaining about the screen...Their are many complaints regarding broken screen and Asus's fragile screen regardless of having gorilla glass 3
Click to expand...
Click to collapse
bad news, for me it starts to make a lot of inconvenients for this phone:
fragile screen (?)
very big size (almost phablet)
poor camera quality (software issue?)
I'm also quite surprised there isn't more interest from dev given its X86 CPU, because this was one of the main reason I got it first (non-ARM device and possibilities for other OS's (FirefoxOS, UbuntuTouch)),
now I realise the only thing that could make me keeping it is dual sim...
thehritzinator said:
The shattered is around the very edge. I'm not quite sure if the shatter is due to the cat jumping on it and possibly a claw going into the screen, or if it was a result of the fall. Not sure. But yeah, supposedly GG3, but I'm not quite sure...
Click to expand...
Click to collapse
Most likely it is the fall. Regardless of having GG3 they still easily shatter by falling. Watch videos of dropping Samsung S1 to S6.. S6 did shattered even having GG4 equipped. I feel sorry on what happened on your new phone.. Im hoping you can get this serviced right away for replacement.
Wow, that's unlucky!
I dropped mine for the first time this weekend, onto a tiled patio floor from about waist height and it didn't break. I do have a cheap silicon cover on it though so that has probably paid for itself ten times over already.
Did you get the screen fixed? I dropped mine a couple of days back and the screen just shattered into pieces.:crying: I can still operate the touch screen, so I hope the digitizer and the LCD are still fine. I'm trying to figure out a way to get it fixed. I guess sending it to Asus Service center is the only option right now. I was wondering how much they will charge me for that. I'm in the US btw.
I have dropped mine 4 times , no damage so far. I have Asus' bumper case on it though .
Sent from my ASUS_Z00AD using Tapatalk
mutonic said:
have you tried ebay for screen replacement?
this is what i did with a previous phone I broke, unfortunately the replacement screen had a defect,
but with a maintenance/disassembly guide, this is probably what i would try..
bad news, for me it starts to make a lot of inconvenients for this phone:
fragile screen (?)
very big size (almost phablet)
poor camera quality (software issue?)
I'm also quite s.
Click to expand...
Click to collapse
The big size isn't a problem.Ergonomics is well,it stays well in hands.I wear quite skinny jeans and i can put it in pockets easily.Instead the fragile screen and the camera quality are very big problems :/
Even gorilla glass can crack from small height falls if the angle is right (or should i say wrong)..
Zenfone 2 does not have a magnesium alloy mid housing / mid frame like nexus 5 , lg g3 etc. The only "metal" thing inside is the LCD pannel cover, everything else is just cheap plastic. And we all know that plastic bends and glass shatters.
Gorilla glass 3 is strengthened and scratch-resistant, but it is by no means shatter-proof. If you drop a phone and you are unlucky with the angle of impact as it hits the ground then it will probably crack the glass. Bigger screens increase the likelihood of shattering. Gorilla glass 4 is supposed to give more shatter protection, but drop tests seem to suggest it still is not that effective.
Hi, I know this is kind of an old thread, but I don't want to make a new thread to ask a simple question about your phone. After you cracked it, was the touchscreen still responding or did it have problems like the OnePlus One and the LG G3 where the screen stopped responding? I'm considering getting this phone but I would rather know first.
smartgid said:
Hi, I know this is kind of an old thread, but I don't want to make a new thread to ask a simple question about your phone. After you cracked it, was the touchscreen still responding or did it have problems like the OnePlus One and the LG G3 where the screen stopped responding? I'm considering getting this phone but I would rather know first.
Click to expand...
Click to collapse
Hi smartgid, i have shattered my screen too, have spare one standing, but for now my phone works great. No problems with responsiveness.
Pics below:
My daughter shattered her screen (zenfone 5 though, not 2) and it still responds as normal.