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Despite checking off Never, my phone is keeping Wi-Fi active and the phone isn't sleeping. Is there a way to fix this glitch? Also despite having an airave at home, my device shows constantly under the battery setting that i have no mobile signal. This is possibly making the phone search for signal, and explains why it often find a weird roaming signal. Anyone know any fixes?
[email protected]
U might have that sprint optimization enable disable it should be under mobile network settings
Sent from my EVO using xda premium
Settings - More Settings - Mobile Networks - Connections Optimizer - Uncheck Box
ProCision said:
Settings - More Settings - Mobile Networks - Connections Optimizer - Uncheck Box
Click to expand...
Click to collapse
Yep, what this guy said.
It was bugging me for a while too, not sure if its a feature of 4.1.x Android, but my understanding is if the device senses a Wi-Fi connection it turns on the radio and might ask you to try to configure. At the office, while driving, etc etc.
cuteman said:
Yep, what this guy said.
It was bugging me for a while too, not sure if its a feature of 4.1.x Android, but my understanding is if the device senses a Wi-Fi connection it turns on the radio and might ask you to try to configure. At the office, while driving, etc etc.
Click to expand...
Click to collapse
Ive disabled it countless times... it turns itself back on. There are other tiny little hickups Im having. The first device was flawless until an App Installation went corrupt and ruined it... Now I actually have a minor dud. Gotta try for "third times a charm"...
BillJr106 said:
Ive disabled it countless times... it turns itself back on. There are other tiny little hickups Im having. The first device was flawless until an App Installation went corrupt and ruined it... Now I actually have a minor dud. Gotta try for "third times a charm"...
Click to expand...
Click to collapse
I just noticed that too. It does, or seems to want to turn itself back on. Pretty lame of Sprint to do this if you ask me.
Sent from my SPH-L900 using Tapatalk 2
cuteman said:
Yep, what this guy said.
It was bugging me for a while too, not sure if its a feature of 4.1.x Android, but my understanding is if the device senses a Wi-Fi connection it turns on the radio and might ask you to try to configure. At the office, while driving, etc etc.
Click to expand...
Click to collapse
It is a feature of the OTA Samung update that put your device to LJC .. After you installed the update whether it was Automatic over the air or even manually once you device said Update installation successful then a box was up that you had to hit "Ok" and it was the box that read about the new Sprint Optimization option.
So, if you have the wifi on in the house it still causes a problem? Or is this an issue when you are out and have the wifi off, and it still searches for wifi location no matter what killing the battery?
So this has happened to me at home and work but it's not consistent. Some times when I try to connect I get a message on the WiFi connect that says "Network disabled because Internet connection is slow" (see picture). Any idea what criteria is used to determine this, and is there a way to over ride it?
I'm at work right now and I just got kicked out wifi due to too slow lol.. but at home I have not got it yet.. maybe too much people at work using the wifi network. .
I setup my home network to have separated name (SSID) for 2.4Ghz and 5Ghz Network.
When I connect to the 2.4Ghz channel, no problem.
At the same distance, like 6 inches away from the router, when I connect to the 5Ghz channel, my 2 Galaxy Note 3 shows the same "network too slow" error and it will drop the connection.
This is one of the many reasons I returned my GSN 3
I also experienced another WiFi error.
At work, I can connect to the WiFi network with the WPA password provided, on my HTC One with no issue whatsoever.
When I tried to connect to the same network using the Note 3, it keeps telling me I have to "sign-in", when I click on the browser to "sign-in" (like those Free WiFi you can get at the hotel), there is no sign in page (because there is none) and brings me right to Google.com.
After that, the connection will last for 30 seconds or so and drop off.
The one I got initially and the replacement, both have the same issue, and I did inform T Mobile before I return them back.
4.3 problem? Samsung's problem? I don't know... All I know is I will wait until they resolve all these before I will reconsider getting this phone.
I spoke to them on same issue. Got new phone and they working on updating the WiFi drivers.
NOTE 3
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
renny083 said:
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
Click to expand...
Click to collapse
Did not work
NOTE 3
BACARDILIMON said:
Did not work
NOTE 3
Click to expand...
Click to collapse
Also try unchecking scanning always available option in wifi settings and uncheck auto network switch....
Same as in this post
http://forum.xda-developers.com/showthread.php?p=46134894
I had the same issue and this resolved it for me....
Sent from my SM-N900T
You got lucky bro. No go for me
NOTE 3
You got lucky bro. No go for me
NOTE 3
renny083 said:
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
Click to expand...
Click to collapse
I'm sorry but, I don't see where you are getting to advanced setting for the WiFi?
chadcspencer said:
I'm sorry but, I don't see where you are getting to advanced setting for the WiFi?
Click to expand...
Click to collapse
Click the settings to the left of the home button when u have wifi open to open up advanced wifi settings
renny083 said:
Click the settings to the left of the home button when u have wifi open to open up advanced wifi settings
Click to expand...
Click to collapse
Wow, can't believe I didn't even try.... Okay that's my one dumb question for this week.
chadcspencer said:
Wow, can't believe I didn't even try.... Okay that's my one dumb question for this week.
Click to expand...
Click to collapse
did it work for you
BACARDILIMON said:
did it work for you
Click to expand...
Click to collapse
So far yes. Not a 100% sure though because the problem was not consistent. Sometimes it would connect sometime give the message. So, I'll keep you posted if it comes back.
Not trying to say your post isn't serious enough but we all who are having this problem on a consistent basis need to make a thread about this and just not take anything for an answer, but to give people somewhere to complain about this & hopefully bring more attention to this because there is nothing that is fixing this issue. The only thing that will fix this is Samsung or a Dev on a custom ROM hopefully. If you uncheck the options in advanced settings, it just stops the pop up from coming up telling you the connection is to slow & dropping you, after unchecked it dont drop you but while still showing you a full connection it will not do anything data wise, connect to the internet, switch to a different site, no facebook, no twitter, no market etc..... Nothing, you dont get dropped you just cant do anything. I hope my anger dont make anyone think Im arguing with anyone in here and their opinions, we all have this problem and are trying to help eachother, im just poitning out that those who are thinking this is fixing things its not, its just stopping the pop up. I am very frustrated this is happening on a brand new phone i waited this long for and paid as much as i did for. There should be a freaking petition started for this cause its just wrong.
Works fine for me my wifi never disconnects now after unchecking auto network switch and always scanning... Idk what to tell you guys that are still having the issue because I had the same issue when I first got the phone too...
Maybe try forgetting the network then reconnect after unchecking those settings and reboot...
Sent from my SM-N900T
Not all phones are created equal. Samsung needs to change the wifi drivers on the phone or a dev needs to take note 2 drives and add them to a custom rom.
Sent from my SM-N900T using xda app-developers app
I posted this in a different forum also but figured id post it here to. I just got off the phone with Samsung & they told me its not a major reported problem, wtf, lol? Everyone i know who owns this phone has this problem with it sayin internet connection to slow and booting them off, even with full signal. Im on my 2nd phone now & have the same problem. They tried telling me to go in to the wifi call settings & turn off wifi calling preferred, & i said why? Even though it's checked I have it off. I said seriously? what is that going to do for a wifi signal problem, lol. It's not my wifi calling it's my full wifi signal. I can tell this is going to be a huge problem & im returning my phone, 3rd time now, for a new one today, if i get the same problem, almost positive i will, im sadly going to have to return this phone & just get a refund instead. & that would really suck. Maybe i'll try a black one, but im sure it probably happens on that one to, lol.
I have been having this problem also. Turning off "Auto network switch" in the advanced network settings allows the phone to hold on to the connection, but it is completely unstable. I tested the connection using iPerf and it was all over the place. I can post screenshots when I get home later if it helps anyone. Samsung definitely needs to step in here.
sIpInWiT mYdRoId said:
I posted this in a different forum also but figured id post it here to. I just got off the phone with Samsung & they told me its not a major reported problem, wtf, lol? Everyone i know who owns this phone has this problem with it sayin internet connection to slow and booting them off, even with full signal. Im on my 2nd phone now & have the same problem. They tried telling me to go in to the wifi call settings & turn off wifi calling preferred, & i said why? Even though it's checked I have it off. I said seriously? what is that going to do for a wifi signal problem, lol. It's not my wifi calling it's my full wifi signal. I can tell this is going to be a huge problem & im returning my phone, 3rd time now, for a new one today, if i get the same problem, almost positive i will, im sadly going to have to return this phone & just get a refund instead. & that would really suck. Maybe i'll try a black one, but im sure it probably happens on that one to, lol.
Click to expand...
Click to collapse
Samsung could careless about us. They sold the phone to TMOBILE not us. Or whatever ur using. Everyone needs to complain to the big 4 major company. Then if they get hit hard then they can light a fire under Samsung butt.
Sent from my SM-N900T using xda app-developers app
Got a Note 3 right after they came out.
Had an issue with the first one, not the least of which was the pervasive WiFi disconnect issue many of us have been seeing; in my case also had extreme battery drop all of a sudden - like 45% in an hour - not abnormal use.. So, swapped it about 20 days ago for another one.
Seeing the same WiFi connectivity issue I saw with the first one and then all of a sudden got a pop up :
"Prevention Information"
An application has been forced to stop for an unauthorized attempt to access system in your device. It may be safe to delete an application obtained from an unauthorized route. Check Now? (with a Do not show for 30 days check box; Cancel or Ok buttons)
If you click cancel pop up comes back after about 10 mins more or less; if you click Ok you get brought to a list of what you have downloaded to weed through whatever you've installed.
Full disclosure: This device is out of the box, not rooted; stock Rom. Only none play store apps installed were Adobe Flash and Amazon App store. I use WiFi extensively for WiFi calling at my office, since there isn't a carrier on the planet can get me a decent signal. I live and die behind WiFi calling it's why I went T-Mobile to start with.
* So I proceed to scan hell out of this, using Lookout, Sophos and MalwareBytes can't find anything..
* Ok so I uninstall everything I've been experimenting with thinking maybe the mix is a problem. Doesn't solve it
* So then I do a software Backup and restore - and go to put back the one app I need the most for my Hosted Exchange connectivity to work the best for my needs adding them back one at a time to see what's causing this . Of course I turn WiFi back on to connect to my network and signing into my Google Account Google Play takes off to restore all my stuff and do all updates for anything stock on the phone. (Phone Vendors WAKE UP; Stop making the default Google Play behavior Up Date Automatically when on WiFi, let the user decide before taking off to do what you think is best) And - The pop up is back just as I get the 1 app I need on the phone. (email support for the app saying it's them - MANY APOLOGIES to Nitro Desk, it's not them.
* Very long story and many soft and hard resets, to try control the behavior, later; including running 2 miles up the road to control Google Play auto update on WiFi, but, only be on the T-Mobile network for the initial startup....
With nothing but a minimal start-up and No Apps installed other than what Google Play demanded to be able to work at all out of the box when signing in; once I got the phone back to the office and started WiFi for my network - Blammo ! the pop up is back.
This "error" or warning message is from the base Android/Samsung/T-Mobile deployment configuration for a Note 3 when starting WiFi at all.
So, I happen to be near the T-Mobile store I bought this at and go in to tell them about this and the guys there running a Note 3 say they all get the same issue.
My conclusion is that this is a miss-configuration of software and/or permissions at the core OS level when starting WiFi; likely contributing or the primary cause of WiFi connectivity issues on this device; as reported in this and other forums.
I have screenies of this condition and would love to pass this to T-Mobile and Samsung engineering, but, unlikely I can get at them to do so; hopefully they are already aware of this and working on a fix.
The other interesting thing I noticed is that when doing a hard reset: during the start of recovery mode I get an "error" then no command message under the little droid as it settles down to the menu.
Also at the end of the recovery mode process for wipe data/factory reset I get an "error" message in red as well.
Again, seems to me there's a serious flaw in their Core programming setting up proper permissions for the base WiFi stack to start without triggering a security violation.
It doesn't matter if you connect to an AP or not. Just starting WiFi the pop up will come up in 60 - 90 seconds.
This is consistently reproducible.
T-Mobile is sending me another phone; but, I believe it will behave the same way - hope not, we'll see.
cef1000
You really need to SEARCH before posting. There are many threads about Prevention Information and it has nothing to do with WiFi.
krelvinaz said:
You really need to SEARCH before posting. There are many threads about Prevention Information and it has nothing to do with WiFi.
Click to expand...
Click to collapse
That may be, but, in this case it is 100% reproducible under these conditions and happens if WiFi is turned on at all before any updates and before any additional apps are installed, other than the ones the Play store insists on bringing in to work properly once initially signing in, happens to me in this very limited and controlled startup of the device and only when starting WiFi and no other time in that controlled condition; before any updates or Play Store apps are installed.
It also happens after they are; so it seemed,to me at least, to have value because of the controlled diagnostic startup; since the condition is 100% reproducible using these steps and under these limited initial startup conditions, at least on the device I have in my hands at the moment.
A replacement should be here sometime today and will attempt to reproduce it on the replacement; T-Mobile tech support seems to think it will behave the same way as well; FWIW to anyone.
Thanks so much for the input and advice; duly noted.
Best regards,
cef1000
Knock yourself out....
You might try doing a simple Google Search for samsung "Prevention Information" and see just how many threads there are about this issue. It is not just the Note 3 but a number of other Samsung devices as well.
Actually it has everything to do with wifi. Knox is thinking wifi is trying to collect information from your device as if it is a type of virus. Samsung is fully aware of the issue & there is an update coming based around that specific issue.
Sent from my SM-N900T using XDA Premium 4 mobile app
sIpInWiT mYdRoId said:
Actually it has everything to do with wifi. Knox is thinking wifi is trying to collect information from your device as if it is a type of virus. Samsung is fully aware of the issue & there is an update coming based around that specific issue.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
+1 Thank you slpn...
I'm glad to hear there's some fix in the works. Do you have a link handy for that? It's clear that the shipped Knox/SEAndroid configuration shipped on this device (and perhaps other Samsung models) really wasn't tuned very well before release.
OP, if you want to know more about this read some of the other threads here about Knox - the Everything Knox thread in this forum is pretty good IIRC, and the Samsung Knox whitepaper is an interesting read too (here). Basically, Samsung rolled their own solution for bring-your-own-device enterprise users, which is based in part on the SELinux extensions to Android (SEAndroid) along with some lower-level supervisory logic that's probably somewhere in the boot loader / modem / etc. [speculation] and some degree of hardware support such as the "knox warranty void" flag.
Unfortunately they developed this alongside/outside the reference implementation of SEAndroid, wrote their own APIs for interaction, etc. and don't seem to have done it terribly well. I'm tempted to ask that Samsung provide some way to actually control it, or provide a signed development FW that won't trip the hardware flag, as it really is an intrusion for non-enterprise customers. >.<
sIpInWiT mYdRoId said:
Actually it has everything to do with wifi. Knox is thinking wifi is trying to collect information from your device as if it is a type of virus. Samsung is fully aware of the issue & there is an update coming based around that specific issue.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Actually I've gotten the notification without wifi although it usually happens when I do turn it on.
Totally agree though that a simple search would have saved a HELLS of a lot of trouble. Smh
Yes it's a bug but it's not really that big of an issue. I can almost guarantee it will be fixed soon with some kind of minor update.
Well I have two other issues besides the "prevention information" for some reason my note 3 keeps giving me a unstable wifi connection when the connection to the wifi is good for example on my note 2 is perfect mo issues no lags on the note 3 however I get that unstable wifi connection, and for my second issue I get a damn google+ app crash every time im on the phone or any app . This note 3 has become a nightmare with bugs . I was wondering if anyone else has the same issues besides the prevention information ???
Sent from my SM-N900T using xda premium
westkhalifa13 said:
Well I have two other issues besides the "prevention information" for some reason my note 3 keeps giving me a unstable wifi connection when the connection to the wifi is good for example on my note 2 is perfect mo issues no lags on the note 3 however I get that unstable wifi connection, and for my second issue I get a damn google+ app crash every time im on the phone or any app . This note 3 has become a nightmare with bugs . I was wondering if anyone else has the same issues besides the prevention information ???
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
I think I had the unstable connection problem a long time ago. I may have made my phone "forget" my wifi network and obviously have connected to it since and have not have that problem. So it's possible simply "forgetting" the network, scanning, and then connecting to it again could fix it?
How often do you use Google+? Is it possible that if you hardly use it you could just sign out of the app and then it won't search for your location so much? I see the new G+ update says something about refreshing friends location more often or something, could be tied in to that?
I dont use google+ at all. It updated on its own and it started crashing since. I just turnt off all my auto updates and I uninstalled the last google+ update lets see if that does the trick .
Sent from my SM-N900T using xda premium
westkhalifa13 said:
I dont use google+ at all. It updated on its own and it started crashing since. I just turnt off all my auto updates and I uninstalled the last google+ update lets see if that does the trick .
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
You can take it how you'd like cause i know how some are when they hear about an update, not saying your one of these people who flame on the other person who try to provide helpful info about an update, but that is also being included in the update i spoke of a few posts above.
What is going on is your phone is scanning your signal & even if you have a full WiFi signal, instead of just leaving you on WiFi like you'd like, it boots you off of WiFi saying internet is unstable if it considers the data connection as being a stronger signal. its a real ignorant move and overlook they made when adding this function. if on WiFi they should let you choose if you want to change connections,or better yet not even bother you to choose between the 2 cause it will interfere with what your doing at that time while you have to choose which connection you want to use. But this is involved with the update we are getting. Verizon already got an update that had to do with WiFi issues with this being one of the issues it fixed.
If you haven't been told yet though, go in to WiFi advanced settings in your WiFi connections menu, and turn off auto connect & always scanning, then dial *#0011#, click your bottom left button on the white part of the phone you'd usually use to bring up the settings menu option, choose WiFi, turn off WiFi power save mode, WiFi power save mode being tuned off cause your battery to drain about 25% faster but this is proven to work. But after a day or 2 always leave WiFi auto connect off & always scanning off, but you can then dial *#0011# & turn WiFi power save mode back on & it's almost as if those functions done together trains your phone to not boot you off WiFi anymore. This seriously works and definitely helps many i have offered the information to. Me and about 3 others figured out how to do this in a thread about 2wks after the phone was released because the wifi booting us off was killing us. People had told us to just turn off auto connect but that would just stop the pop up, but you'd still be getting booted off from WiFi but just wouldn't be told by the pop up yet you'd know because the page you'd be loading on the browser would just stop loading, or say something your using like Facebook would lose signal & tell you an error occurred. Hope this large posts helps you if you read it or anyone else who stumbles upon it.
westkhalifa13 said:
I dont use google+ at all. It updated on its own and it started crashing since. I just turnt off all my auto updates and I uninstalled the last google+ update lets see if that does the trick .
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
You have to actually go into the Google+ app to see if you are signed in, unfortunately it will automatically sign you in if you are not already. So even if you accidentally open G+ or some other program or app causes it to open, you still need to actually sign out of it. Hopefully uninstalling the updates does the trick.
Auto connect in wifi advance settings is the network switch box right ???
Sent from my SM-N900T using xda premium
westkhalifa13 said:
Auto connect in wifi advance settings is the network switch box right ???
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
Yes thats it.
Sent from my SM-N900T using XDA Premium 4 mobile app
i had a wifi problem with my Note 2 before and now it is better with my Note 3.
I bought a used Xperia M for my mother.
Everything works great (i update to latest stock sofware) except wifi.
it says I'm connected but wifi keeps droping. When using chrome, it just hangs there and no page loads. And I tried using Fongo (Voip app), I can place a call, but after 10-20 seconds, I can't hear anything, and the other side either.
The wifi icon is always there, but clearly the phone drops the signal.
other phones/computer in the house have no problem on my wifi network.
Any ideas?
fullpampers said:
I bought a used Xperia M for my mother.
Everything works great (i update to latest stock sofware) except wifi.
it says I'm connected but wifi keeps droping. When using chrome, it just hangs there and no page loads. And I tried using Fongo (Voip app), I can place a call, but after 10-20 seconds, I can't hear anything, and the other side either.
The wifi icon is always there, but clearly the phone drops the signal.
other phones/computer in the house have no problem on my wifi network.
Any ideas?
Click to expand...
Click to collapse
May be, you've been fooled. Oops, sorry!
Try reflashing stock firmware, full wipe will be great!
fullpampers said:
I bought a used Xperia M for my mother.
Everything works great (i update to latest stock sofware) except wifi.
it says I'm connected but wifi keeps droping. When using chrome, it just hangs there and no page loads. And I tried using Fongo (Voip app), I can place a call, but after 10-20 seconds, I can't hear anything, and the other side either.
The wifi icon is always there, but clearly the phone drops the signal.
other phones/computer in the house have no problem on my wifi network.
Any ideas?
Click to expand...
Click to collapse
yaa try to reflashing, using sony pc companion for safety use
StraightEdgeKid said:
May be, you've been fooled. Oops, sorry!
Try reflashing stock firmware, full wipe will be great!
Click to expand...
Click to collapse
It's possible, but I doubt it. The lady that sold it to me didn't strike me as the scamming type. If something is wrong with the phone, she probably didn't know it. And either way, fooled or not, I'm stuck with the phone now...
My mother doesn't use the wifi on the phone, but if she wants to switch to using voip, it would be nice to have the option.
And the first thing I did when I got home was a full wipe with a flash/upgrade of stock firmware using Sony program.
I'll try doing another one just in case.
I read on other forums that people were having these problems, but no one had a fix for it..
Thanks!
fullpampers said:
It's possible, but I doubt it. The lady that sold it to me didn't strike me as the scamming type. If something is wrong with the phone, she probably didn't know it. And either way, fooled or not, I'm stuck with the phone now...
My mother doesn't use the wifi on the phone, but if she wants to switch to using voip, it would be nice to have the option.
And the first thing I did when I got home was a full wipe with a flash/upgrade of stock firmware using Sony program.
I'll try doing another one just in case.
I read on other forums that people were having these problems, but no one had a fix for it..
Thanks!
Click to expand...
Click to collapse
but are you sure, you have try to repair with pc companion and it's still broken?
Yeah i just did it. I did a repair with complete wipe. It does connect to my wifi but it works only for a couple of minutes. Like i said my mother just uses the phone for calling and texting so it's not that big a deal. But I would have wanted to give her a 100% working phone...
I check around and on the sony forums some people are having the same problem, but no clear fixes.
fullpampers said:
Yeah i just did it. I did a repair with complete wipe. It does connect to my wifi but it works only for a couple of minutes. Like i said my mother just uses the phone for calling and texting so it's not that big a deal. But I would have wanted to give her a 100% working phone...
Click to expand...
Click to collapse
if that still happen, maybe that's is hardware issue, take to service center for safety
fullpampers said:
I check around and on the sony forums some people are having the same problem, but no clear fixes.
Click to expand...
Click to collapse
Brother, have you checked what WiFi band frequency is selected, I had same prob when I had 5ghz selected and my office Wi-Fi was on 2.5ghz, I selected auto then.
StraightEdgeKid said:
Brother, have you checked what WiFi band frequency is selected, I had same prob when I had 5ghz selected and my office Wi-Fi was on 2.5ghz, I selected auto then.
Click to expand...
Click to collapse
The wifi band is set to auto, i tried both separately too. Keep wifi awake is set to always. And i tried a combination of all the other settings. The phone is set up just like my phone and my g-f's phone. The reception is excellent on the xperia, it just sort of freezes...
Anyway my mother came to pick up the phone this morning and she didn't mind the wifi not working. If she ever chooses to switch to voip, I'll either try to fix it or change the phone.
I'll try to look around in the mean time if I come across a fix. If I do i'll try it when she comes to visit.
Thanks!
Good evening all.
Has anyone with a G4 on VZW noticed issues with apps on wifi since the latest firmware update? I've called Verizon and been on the phone with them for HOURS to no avail.
The only time wifi works normally is in safe mode. When I'm on wifi, most apps just aren't functional at all. We thought it was some app in particular so we reset the phone and the issue persists. The only thing tech support suggests is giving me another refurbished G4 which will get us nowhere as the new G4 will just be running the same firmware.
This is problematic for me as I work in and out of different buildings on any given day. These buildings don't always provide the best reception. I clamored with Verizon for a different, comparable phone. I spoke with LG and their solution is me sending the phone in with the turnaround time being 5-7 business day which is also problematic as I don't have another phone to use. Verizon refuses to acknowledge it's an "issue" because it's not "wide spread". A quick search revealed that this problem is not limited to just me.
I've exhausted my options. I do not want to spend hours on the phone with Verizon again. I do not want to speak with LG for the same phone again. I simply want a working phone. This is the 3rd G4 that I've had that does not work. The 3rd G4 in almost as many months. What are my options here?
tl;dr This is my 3rd LG G4 that doesn't work and the latest firmware update broke the wifi functionality. Verizon refuses to acknowledge the issue and will only give me the same phone, not a comparable phone. What are my options?"
Yup. Since the update. Wifi on my phone is lagging horrendously.
ghostbustaj said:
Yup. Since the update. Wifi on my phone is lagging horrendously.
Click to expand...
Click to collapse
Have you tried to contact VZW?
Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk
brainwash1 said:
Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
I spoke with them again today. Their only option is to send the same phone again which isn't going to fix anything unfortunately.
Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.
hilmar2k said:
Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.
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I am using DNSet but still curious if it really works. I feel mobile data still more responsive...sigh.
Sent from my LG-H815 using XDA Free mobile app
I am having the same issues. doesn't matter which Wi-Fi network I'm on, it is terrible. Otherwise I love the phone, but this is getting really frustrating
Yeah I'm having the same issue. It's maddening!! Nothing comes through unless I manually sync or have to open the app to get it to sync. How is this an acceptable software update for verizon - who usually requires a high level of quality control on software updates??
The Update broke Notifications over WiFi. It has something to do with IPv6. Verizon PULLED the update because this is a major problem.
Either call Verizon and have them replace the phone (you will get the older firmware 11A back on it)
OR
The fix is to download DDNS or something (It is a VPN service) that routes ALL internet traffic over IPv4 connections. I forget the specific name, but it is being heavily discussed in the "VERIZON UPDATE" forum in the General section.
http://forum.xda-developers.com/verizon-g4/general/update-verizon-t3221673
Read the thread, I think toward the end more.
Almighty1 said:
Give this solution a shot, and what router (make/model) do you have exactly?
You can fix this issue without root by using the app DNSet from the Google Play store. You hit 1 button (the one and only button), and it turns off IPv6, and problem solved.
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