Develop Bugs

[Q] AT&T galaxy s3 can't check for OTA updates?

Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.

jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control

There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium

I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?

It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium

Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?

I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium

the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?

It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium

I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.

k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium

jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)

k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.

My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates

This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.

AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.

So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.

Wi-Fi Not shutting off and keeping phone awake?

Despite checking off Never, my phone is keeping Wi-Fi active and the phone isn't sleeping. Is there a way to fix this glitch? Also despite having an airave at home, my device shows constantly under the battery setting that i have no mobile signal. This is possibly making the phone search for signal, and explains why it often find a weird roaming signal. Anyone know any fixes?
[email protected]

U might have that sprint optimization enable disable it should be under mobile network settings
Sent from my EVO using xda premium

Settings - More Settings - Mobile Networks - Connections Optimizer - Uncheck Box

ProCision said:
Settings - More Settings - Mobile Networks - Connections Optimizer - Uncheck Box
Click to expand...
Click to collapse
Yep, what this guy said.
It was bugging me for a while too, not sure if its a feature of 4.1.x Android, but my understanding is if the device senses a Wi-Fi connection it turns on the radio and might ask you to try to configure. At the office, while driving, etc etc.

cuteman said:
Yep, what this guy said.
It was bugging me for a while too, not sure if its a feature of 4.1.x Android, but my understanding is if the device senses a Wi-Fi connection it turns on the radio and might ask you to try to configure. At the office, while driving, etc etc.
Click to expand...
Click to collapse
Ive disabled it countless times... it turns itself back on. There are other tiny little hickups Im having. The first device was flawless until an App Installation went corrupt and ruined it... Now I actually have a minor dud. Gotta try for "third times a charm"...

BillJr106 said:
Ive disabled it countless times... it turns itself back on. There are other tiny little hickups Im having. The first device was flawless until an App Installation went corrupt and ruined it... Now I actually have a minor dud. Gotta try for "third times a charm"...
Click to expand...
Click to collapse
I just noticed that too. It does, or seems to want to turn itself back on. Pretty lame of Sprint to do this if you ask me.
Sent from my SPH-L900 using Tapatalk 2

cuteman said:
Yep, what this guy said.
It was bugging me for a while too, not sure if its a feature of 4.1.x Android, but my understanding is if the device senses a Wi-Fi connection it turns on the radio and might ask you to try to configure. At the office, while driving, etc etc.
Click to expand...
Click to collapse
It is a feature of the OTA Samung update that put your device to LJC .. After you installed the update whether it was Automatic over the air or even manually once you device said Update installation successful then a box was up that you had to hit "Ok" and it was the box that read about the new Sprint Optimization option.

So, if you have the wifi on in the house it still causes a problem? Or is this an issue when you are out and have the wifi off, and it still searches for wifi location no matter what killing the battery?

OGP Keeps automatically enabling location settings

I have no idea what the deal is with this phone right now and its destroying my battery life. I have done everything I know to do with no avail. My phone is CONSTANTLY searching for GPS satellites. If I disable my location settings, they automatically turn back on and resume searching for satellites. Has anyone had this happen? I've done everything but a factory reset.

let me guess, you cant disable data connection too?

SFrymyah said:
I have no idea what the deal is with this phone right now and its destroying my battery life. I have done everything I know to do with no avail. My phone is CONSTANTLY searching for GPS satellites. If I disable my location settings, they automatically turn back on and resume searching for satellites. Has anyone had this happen? I've done everything but a factory reset.
Click to expand...
Click to collapse
Do you have any weather widgets? I had a widget I got from google play that was doing it to me.

How did u resolve the issue?

I just noticed this problem of GPS keep Turing on. I turn GPS off n it will automatically override it and switches on.
Sent from my LG-E980 using XDA Premium 4 mobile app

waine06 said:
I am having the same issue. Did a factory reset. Same result. Seems to turn on when I use my phone app. Turn it off. Automatically turns back on when I use the phone again???
Click to expand...
Click to collapse
Damn.... noticed earlier today it was doing that and looked for anything that could have turned it on. Never thought about the phone app. I ended up restarting my phone. Just dialed a number as a test and sure enough... the gps icon popped up. At least this time it quit on its own...
But why would the gps turn on when I make a phone call?
I seem to remember an updated privacy notification coming in the mail from AT&T a week or so ago. In it i believe there was mention of sharing "anonymous call location data." I think maybe I'll dig up that piece of mail and follow the instructions to "opt out."
Think I'm gonna test this by making a call from one of my kid's lines.
Sent from my LG-E980 using XDA Premium 4 mobile app

Good to know i'm not the only one. Its a shame because it wasn't doing it last week and now since I work in a metal building with already poor reception, its just shredding my battery life.
I feel sure that I have all apps that request location turned off. This is unrelated to my dialer app, as I only make one or two phone calls in a day.

Root and factory data reset seems to have resolved this for now. Still trying to figure out a cause.

SFrymyah said:
Good to know i'm not the only one. Its a shame because it wasn't doing it last week and now since I work in a metal building with already poor reception, its just shredding my battery life.
I feel sure that I have all apps that request location turned off. This is unrelated to my dialer app, as I only make one or two phone calls in a day.
Click to expand...
Click to collapse
Mine does it when I make or receive a call. If it can't get a gps lock then it keeps re-trying.
I think at&t pushed something to the phone that started it doing this and I need it to stop.
Sent from my LG-E980 using XDA Premium 4 mobile app

Just posted another thread about this and didn't even see this one.. I have the same problem that started arising around 4:30pm yesterday (EDT) and it's been really p*ssing me off!! As of today, it's not consistently turning on as it was yesterday but it for sure it turning on every time there is a phone call or a text message.
Was there any sort of update anyone is aware of? Maybe a system app was updated and caused this problem like this shows

xartic12 said:
Just posted another thread about this and didn't even see this one.. I have the same problem that started arising around 4:30pm yesterday (EDT) and it's been really p*ssing me off!! As of today, it's not consistently turning on as it was yesterday but it for sure it turning on every time there is a phone call or a text message.
Was there any sort of update anyone is aware of? Maybe a system app was updated and caused this problem like this shows
Click to expand...
Click to collapse
So I realized that I recently turned OFF the wifi & mobile networks option inside of the Location settings a few days ago. I turned that back on and it does NOT do it any longer.
I also got on a chat with at&t tech support. He states they didnt have any other reports of this issue and nothing released recently should do this. He also mentioned that E911 uses the gps for location when you call 911. (I knew this.)
In any event, I asked him to open a case with engineering because I don't want it to kill my battery if I make or take a call while in a bldg.
Anyone seeing this should contact customer support to file a "complaint" so it is logged and gets attention.
Anyone seen this on another phone that may be in use in their house?
Sent from my LG-E980 using XDA Premium 4 mobile app

ReggieSmith said:
So I realized that I recently turned OFF the wifi & mobile networks option inside of the Location settings a few days ago. I turned that back on and it does NOT do it any longer.
I also got on a chat with at&t tech support. He states they didnt have any other reports of this issue and nothing released recently should do this. He also mentioned that E911 uses the gps for location when you call 911. (I knew this.)
In any event, I asked him to open a case with engineering because I don't want it to kill my battery if I make or take a call while in a bldg.
Anyone seeing this should contact customer support to file a "complaint" so it is logged and gets attention.
Anyone seen this on another phone that may be in use in their house?
Sent from my LG-E980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the tip.
This just hit me mid week too, I'm trying the above solution.

One piece exists!
Carrieriq people! I don't know much about these phones, but have been learning slowly. I have the same issue, however I discovered carrieriq wake lock last week, and it makes me want to change to Verizon. Now I'm not sure, but I have that wake lock while the GPS is tweaking out. So I'm guessing that's what it is. I had to register just to post this, and I wish there was a way to get rid of it. I live in a Grey area, and prefer not to have all my calls and texts stored in a server for 60 days or whatever they claim to store the Information.

Same issue started 2 days back. Hope to find any resolution
Sent from my LG-E980 using xda app-developers app

StrawHatLife said:
Carrieriq people! I don't know much about these phones, but have been learning slowly. I have the same issue, however I discovered carrieriq wake lock last week, and it makes me want to change to Verizon. Now I'm not sure, but I have that wake lock while the GPS is tweaking out. So I'm guessing that's what it is. I had to register just to post this, and I wish there was a way to get rid of it. I live in a Grey area, and prefer not to have all my calls and texts stored in a server for 60 days or whatever they claim to store the Information.
Click to expand...
Click to collapse
Damn carrierIQ... you are absolutely right. Installed one of those checker apps and its on there. (One of the downsides to not having a custom ROM.) But to have it really fire up like this, they must have flipped the switch on gathering "anonymous call location data" as was mentioned in a recent update to the privacy policy.
Installed Logging TestApp from an xda member ( http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110) and then the $1 key from the app store. Went thru the removal process and it no longer kicks on when I make a call.
:thumbup:
Sent from my LG-E980 using XDA Premium 4 mobile app

Well I'm glad I'm not the only person experiencing this. Makes me feel better about the situation. Carrieriq has apparently been around for quote some time, however I hadn't heard of it because I was on am extended vacation. When I found out about it last week or whenever it was I did a lot of research on it. But a couple days ago when my GPS kept turning on out of nowhere while I had it off I got paranoid, and was scared they had me under investigation or something. If anyone else tries reggae Smith suggestion and is able to get rid of carrieriq. On this phone please post and let us know. I'm sure most of us out there don't want AT&T saving our texts and call history. Your browser history, and all that. Its a key logger that saves EVERYTHING that you do on your phone. At least that's my grasp on it. I'm wondering if getting rid of it the way reggie did even really delete it though. Is it possible to even get rid of it without flashing a custom room? Just because we may be able to get some peace of mind by not seeing the wake lock, is it really gone? I have only had Android for about 3 months, and managed to work from a atrix 2, to having 2 s3, one with severe wake lock issues. Drain my whole zero lemon battery overnight, to this ogp, which I dig. So this phone works great and one day carrier iq for 13 hours one day, so my friend Google gave me some insight, and bam, here we are. I have so many questions, but the capcha or whatever from my phone is irritating, so I will refrain from asking so many questions in different threads, that people will think I'm spamming. In the words of the great William currington "God is great, beer is good, and *****es are crazy!"

Anybody found any solution for this? There were some Google app updates hangout search may be forcing
Sent from my LG-E980 using xda app-developers app

Me 2
Well i feel better now. I'm not the only one ... i just started noticing this 2 or 3 days ago and its killing my battery. system services are using 30 to 40% of my battery in a day and it barely lasts whereas before it was excellent.
No way to turn this off yet?

ReggieSmith said:
Damn carrierIQ... you are absolutely right. Installed one of those checker apps and its on there. (One of the downsides to not having a custom ROM.) But to have it really fire up like this, they must have flipped the switch on gathering "anonymous call location data" as was mentioned in a recent update to the privacy policy.
Installed Logging TestApp from an xda member ( http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110) and then the $1 key from the app store. Went thru the removal process and it no longer kicks on when I make a call.
:thumbup:
Sent from my LG-E980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
:good::good::good:
I can confirm that this 1 dollar app has fixed the problem on my phone as well. E980.
Before trying that i tried to manually remove it, i was able to find two library files @ "/system/lib/" 1 - libiq_client.so && 2 - libiq_service.so
However I was unable to find the associated binary. I found a service lost the name. I installed cwm recovery, and then attempted to remove the library's at the risk of bricking, to invoke a app crash log and figure out where this :crying: binary was located. I added .bak to the end of the library names, and rebooted. I was greeted with a nice message "The android system has stopped working.", when I got to the homescreen, and then again when I attempted to make a call. But the phone worked fine and gps did not kick attempt to search. So I went and integrated the kernel logs and it showed android.iqd as the module that crashed, and an associated service. I couldn't find a full path to the binary and I don't know much about the android kernel yet, I'm only on my 2nd day being rooted on my 1st android device. If anyone could help me investigate this and figure out where the binary is located, and upload it I would be a very happy camper.
TLDR - After using Logging Test app and running remove IQ, i can rename or remove the library files with no issues! But I would still like to know more about the files/services associated.

Double post. Today my phone CIQ re-enabled itself, and started throwing the app crash message again "Android System Has Stopped Working.", because I have my CIQ library files re-named. Also note that it seems that I cannot RECEIVE text messages with these CIQ library files re-named. So DO NOT rename them.
Here is a link to the system_app_crash generated by renaming the library files.
Code:
Process: com.android.phone
Flags: 0x8be4d
Package: com.android.stk v16 (4.1.2-E98010k.1370578359)
Package: com.lge.smartcard.apdu v1 (1.0)
Package: com.android.providers.telephony v30500016 (3.5.16)
Package: com.android.phone v30241122 (3.2.41122)
Build: lge/geefhd_att_us/ REMOVED
java.lang.UnsatisfiedLinkError: Library iq_client not found; tried [/vendor/lib/libiq_client.so, /system/lib/libiq_client.so]
at java.lang.Runtime.loadLibrary(Runtime.java:393)
at java.lang.System.loadLibrary(System.java:535)
at com.carrieriq.iqagent.client.IQClient.LoadClientLibrary(IQClient.java:136)
at com.carrieriq.iqagent.client.IQClient.<init>(IQClient.java:95)
at com.android.internal.telephony.SMSDispatcher.handleMessage(SMSDispatcher.java:434)
at com.android.internal.telephony.gsm.GsmSMSDispatcher.handleMessage(GsmSMSDispatcher.java:206)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:137)
at android.app.ActivityThread.main(ActivityThread.java:4886)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:511)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:790)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:557)
at dalvik.system.NativeStart.main(Native Method)
I a very in-experienced android user, I need help finding where "com.carrieriq.iqagent.client.IQClient" is located, and where it is located in the phones startup. In linux there is RCXX.d files that contain startup and shut down procedures.
I live in the grey area so this GPS **** is driving me nuts. - THANKSh

WiFi not connecting, reports two slow?

So this has happened to me at home and work but it's not consistent. Some times when I try to connect I get a message on the WiFi connect that says "Network disabled because Internet connection is slow" (see picture). Any idea what criteria is used to determine this, and is there a way to over ride it?

I'm at work right now and I just got kicked out wifi due to too slow lol.. but at home I have not got it yet.. maybe too much people at work using the wifi network. .

I setup my home network to have separated name (SSID) for 2.4Ghz and 5Ghz Network.
When I connect to the 2.4Ghz channel, no problem.
At the same distance, like 6 inches away from the router, when I connect to the 5Ghz channel, my 2 Galaxy Note 3 shows the same "network too slow" error and it will drop the connection.
This is one of the many reasons I returned my GSN 3
I also experienced another WiFi error.
At work, I can connect to the WiFi network with the WPA password provided, on my HTC One with no issue whatsoever.
When I tried to connect to the same network using the Note 3, it keeps telling me I have to "sign-in", when I click on the browser to "sign-in" (like those Free WiFi you can get at the hotel), there is no sign in page (because there is none) and brings me right to Google.com.
After that, the connection will last for 30 seconds or so and drop off.
The one I got initially and the replacement, both have the same issue, and I did inform T Mobile before I return them back.
4.3 problem? Samsung's problem? I don't know... All I know is I will wait until they resolve all these before I will reconsider getting this phone.

I spoke to them on same issue. Got new phone and they working on updating the WiFi drivers.
NOTE 3

Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T

renny083 said:
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
Click to expand...
Click to collapse
Did not work
NOTE 3

BACARDILIMON said:
Did not work
NOTE 3
Click to expand...
Click to collapse
Also try unchecking scanning always available option in wifi settings and uncheck auto network switch....
Same as in this post
http://forum.xda-developers.com/showthread.php?p=46134894
I had the same issue and this resolved it for me....
Sent from my SM-N900T

You got lucky bro. No go for me
NOTE 3

You got lucky bro. No go for me
NOTE 3

renny083 said:
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
Click to expand...
Click to collapse
I'm sorry but, I don't see where you are getting to advanced setting for the WiFi?

chadcspencer said:
I'm sorry but, I don't see where you are getting to advanced setting for the WiFi?
Click to expand...
Click to collapse
Click the settings to the left of the home button when u have wifi open to open up advanced wifi settings

renny083 said:
Click the settings to the left of the home button when u have wifi open to open up advanced wifi settings
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Wow, can't believe I didn't even try.... Okay that's my one dumb question for this week.

chadcspencer said:
Wow, can't believe I didn't even try.... Okay that's my one dumb question for this week.
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did it work for you

BACARDILIMON said:
did it work for you
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So far yes. Not a 100% sure though because the problem was not consistent. Sometimes it would connect sometime give the message. So, I'll keep you posted if it comes back.

Not trying to say your post isn't serious enough but we all who are having this problem on a consistent basis need to make a thread about this and just not take anything for an answer, but to give people somewhere to complain about this & hopefully bring more attention to this because there is nothing that is fixing this issue. The only thing that will fix this is Samsung or a Dev on a custom ROM hopefully. If you uncheck the options in advanced settings, it just stops the pop up from coming up telling you the connection is to slow & dropping you, after unchecked it dont drop you but while still showing you a full connection it will not do anything data wise, connect to the internet, switch to a different site, no facebook, no twitter, no market etc..... Nothing, you dont get dropped you just cant do anything. I hope my anger dont make anyone think Im arguing with anyone in here and their opinions, we all have this problem and are trying to help eachother, im just poitning out that those who are thinking this is fixing things its not, its just stopping the pop up. I am very frustrated this is happening on a brand new phone i waited this long for and paid as much as i did for. There should be a freaking petition started for this cause its just wrong.

Works fine for me my wifi never disconnects now after unchecking auto network switch and always scanning... Idk what to tell you guys that are still having the issue because I had the same issue when I first got the phone too...
Maybe try forgetting the network then reconnect after unchecking those settings and reboot...
Sent from my SM-N900T

Not all phones are created equal. Samsung needs to change the wifi drivers on the phone or a dev needs to take note 2 drives and add them to a custom rom.
Sent from my SM-N900T using xda app-developers app

I posted this in a different forum also but figured id post it here to. I just got off the phone with Samsung & they told me its not a major reported problem, wtf, lol? Everyone i know who owns this phone has this problem with it sayin internet connection to slow and booting them off, even with full signal. Im on my 2nd phone now & have the same problem. They tried telling me to go in to the wifi call settings & turn off wifi calling preferred, & i said why? Even though it's checked I have it off. I said seriously? what is that going to do for a wifi signal problem, lol. It's not my wifi calling it's my full wifi signal. I can tell this is going to be a huge problem & im returning my phone, 3rd time now, for a new one today, if i get the same problem, almost positive i will, im sadly going to have to return this phone & just get a refund instead. & that would really suck. Maybe i'll try a black one, but im sure it probably happens on that one to, lol.

I have been having this problem also. Turning off "Auto network switch" in the advanced network settings allows the phone to hold on to the connection, but it is completely unstable. I tested the connection using iPerf and it was all over the place. I can post screenshots when I get home later if it helps anyone. Samsung definitely needs to step in here.

sIpInWiT mYdRoId said:
I posted this in a different forum also but figured id post it here to. I just got off the phone with Samsung & they told me its not a major reported problem, wtf, lol? Everyone i know who owns this phone has this problem with it sayin internet connection to slow and booting them off, even with full signal. Im on my 2nd phone now & have the same problem. They tried telling me to go in to the wifi call settings & turn off wifi calling preferred, & i said why? Even though it's checked I have it off. I said seriously? what is that going to do for a wifi signal problem, lol. It's not my wifi calling it's my full wifi signal. I can tell this is going to be a huge problem & im returning my phone, 3rd time now, for a new one today, if i get the same problem, almost positive i will, im sadly going to have to return this phone & just get a refund instead. & that would really suck. Maybe i'll try a black one, but im sure it probably happens on that one to, lol.
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Samsung could careless about us. They sold the phone to TMOBILE not us. Or whatever ur using. Everyone needs to complain to the big 4 major company. Then if they get hit hard then they can light a fire under Samsung butt.
Sent from my SM-N900T using xda app-developers app

LG G4 WiFi issues

Good evening all.
Has anyone with a G4 on VZW noticed issues with apps on wifi since the latest firmware update? I've called Verizon and been on the phone with them for HOURS to no avail.
The only time wifi works normally is in safe mode. When I'm on wifi, most apps just aren't functional at all. We thought it was some app in particular so we reset the phone and the issue persists. The only thing tech support suggests is giving me another refurbished G4 which will get us nowhere as the new G4 will just be running the same firmware.
This is problematic for me as I work in and out of different buildings on any given day. These buildings don't always provide the best reception. I clamored with Verizon for a different, comparable phone. I spoke with LG and their solution is me sending the phone in with the turnaround time being 5-7 business day which is also problematic as I don't have another phone to use. Verizon refuses to acknowledge it's an "issue" because it's not "wide spread". A quick search revealed that this problem is not limited to just me.
I've exhausted my options. I do not want to spend hours on the phone with Verizon again. I do not want to speak with LG for the same phone again. I simply want a working phone. This is the 3rd G4 that I've had that does not work. The 3rd G4 in almost as many months. What are my options here?
tl;dr This is my 3rd LG G4 that doesn't work and the latest firmware update broke the wifi functionality. Verizon refuses to acknowledge the issue and will only give me the same phone, not a comparable phone. What are my options?"

Yup. Since the update. Wifi on my phone is lagging horrendously.

ghostbustaj said:
Yup. Since the update. Wifi on my phone is lagging horrendously.
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Have you tried to contact VZW?

Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk

brainwash1 said:
Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk
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I spoke with them again today. Their only option is to send the same phone again which isn't going to fix anything unfortunately.

Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.

hilmar2k said:
Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.
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I am using DNSet but still curious if it really works. I feel mobile data still more responsive...sigh.
Sent from my LG-H815 using XDA Free mobile app

I am having the same issues. doesn't matter which Wi-Fi network I'm on, it is terrible. Otherwise I love the phone, but this is getting really frustrating

Yeah I'm having the same issue. It's maddening!! Nothing comes through unless I manually sync or have to open the app to get it to sync. How is this an acceptable software update for verizon - who usually requires a high level of quality control on software updates??

The Update broke Notifications over WiFi. It has something to do with IPv6. Verizon PULLED the update because this is a major problem.
Either call Verizon and have them replace the phone (you will get the older firmware 11A back on it)
OR
The fix is to download DDNS or something (It is a VPN service) that routes ALL internet traffic over IPv4 connections. I forget the specific name, but it is being heavily discussed in the "VERIZON UPDATE" forum in the General section.
http://forum.xda-developers.com/verizon-g4/general/update-verizon-t3221673
Read the thread, I think toward the end more.
Almighty1 said:
Give this solution a shot, and what router (make/model) do you have exactly?
You can fix this issue without root by using the app DNSet from the Google Play store. You hit 1 button (the one and only button), and it turns off IPv6, and problem solved.
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