Develop Bugs

Screen problems

I wonder if anyone can help. I did search the site but couldn't find anyone with similar problems.
The problem is the screen colours are 'messed up' and it rarely displays the screen correctly. I know its a problem like a lose or damaged connection inside the phone but I want to know if it will get fixed out of warranty? If so where do I start?
If the warranty is useless then I will crack the phone open and have a look myself, but I didn't want to open it if HTC will fix it.
Its an O2 XDA IIs by the way with the latest O2 software.
Here is a pic:
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It doesn't look too bad in that pic, but it gets worse and sometimes fades to white.
Thanks

F355,
Akthough I'm no specialist, it remonds me a problem I had with a graphic card a while ago. It could well be that the graphic chip on the main board is giving way.
If such is the case and the device is still under warranty, u know what to do!

Rufflaine70 said:
F355,
Akthough I'm no specialist, it remonds me a problem I had with a graphic card a while ago. It could well be that the graphic chip on the main board is giving way.
If such is the case and the device is still under warranty, u know what to do!
Click to expand...
Click to collapse
Thats the problem I think its out of warranty. I remember I had a Nokia 8210 about 4 years ago and they fixed that even out of warranty, just wondering if HTC are as good customer service wise. Its probably wear and tear but surely it should be designed to last. My XDA I is much better quality, shame its so big, slow and has no features.

Well I contacted O2 data support and they said that O2 XDAs come with 2 years warranty (the phone is 1yr 1m old) so they are sending a pre-paid envelope and hopefully fixing it.
The only problem is because its 'screen damage' they might not fix it even in warranty and I will have to pay £17 handling fee. :roll:

[Q] i lost the back to my phone

The original back that is. I still have my extended battery back, but the original one is lost forever. Will sprint replace it?

really?
Sprint is not going to replace something that you lost, without paying tep. Maybe if you found a nice rep that might give you a used one. I just did a search on ebay http://shop.ebay.com/i.html?_nkw=ep...id=1&_localstpos=&_sc=1&_sop=15&_stpos=&gbr=1 you can get a replacment for
$7. Ï just spent 30 sec on that im sure you can find cheaper if you look, you might also find a cheaper one if you spend more itme.
hope this helps

irule9000 said:
Sprint is not going to replace something that you lost, without paying tep. Maybe if you found a nice rep that might give you a used one. I just did a search on ebay http://shop.ebay.com/i.html?_nkw=ep...id=1&_localstpos=&_sc=1&_sop=15&_stpos=&gbr=1 you can get a replacment for
$7. Ï just spent 30 sec on that im sure you can find cheaper if you look, you might also find a cheaper one if you spend more itme.
hope this helps
Click to expand...
Click to collapse
i was hoping to have it before this friday, haha. i was trying to avoid buying it off the internet. thanks though

wj0t said:
i was hoping to have it before this friday, haha. i was trying to avoid buying it off the internet. thanks though
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This?
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I have a spare from my replacement phone, pm me your address and I'll mail it out tomorrow.
Sent from my SPH-D700 using XDA App

yeah insurance claims keep me well stocked with accessories, i have like 3 or 4 of the 16gb cards also , and 4 OEM batteries. gonna be fun when i get the sprint within gsII and get to sell all this stuff off

Love this community.

The Root said:
Love this community.
Click to expand...
Click to collapse
Lol why's that
Sent from my SPH-D700 using XDA App

Epic users ROCK.

So I dropped my phone

My phone took a fall last night from waist height onto a tile floor. I picked it up in horror only to find that the screen wasn't cracked and the only thing wrong was a green pixel in the notification bar. When I got home, I noticed some discolouration on the screen so I downloaded lcd test and sure enough there was a blue blob in the center of the screen and the notification bar was rainbows.
(excuse the webcam pictures, my phone is my main camera)
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It was a bit worse than the picture shows, but it's usable.
Flashforward to this morning...
And that's on a plain white screen... It's barely usable at this point, and I assume it's just going to get worse.
Can I just replace the screen? Will that fix it? I was going to see how much samsung would charge to fix it, but I figured I'd ask here first.

Whoa. That is bad. I hope my SIII I9305 will always be safe. Have you looked on eBay for replacement screens?
Sent from my GT-I9305 using XDA Premium HD app

Yeah, cheapest I could find was $200, which is what I expected. Switching out the display should fix it though, right?

Better add insurance on that phone and send it to them to either fix it or replace it.
Sent from my SGH-T999

The only reason I don't have insurance on it is because I bought it on ebay. Also I'm not about to commit insurance fraud, thanks.

goodassociate said:
The only reason I don't have insurance on it is because I bought it on ebay. Also I'm not about to commit insurance fraud, thanks.
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Haha insurance fraud. Yeah switching over the screens would do it. iFixit may have a guide for disassembly of the SIII
Sent from my GT-I9305 using XDA Premium HD app

Samsung has a year warranty on all their phones.
If there's not a crack anywhere and no noticeable damage from it being dropped, you can simply open up live chat support on their website and tell them that the screen is going bad and you want to send it to get fix with warranty.
/ididntsayanythingandalthoughitmayseembaditsanoptiontosavesomecash

theexel said:
Samsung has a year warranty on all their phones.
If there's not a crack anywhere and no noticeable damage from it being dropped, you can simply open up live chat support on their website and tell them that the screen is going bad and you want to send it to get fix with warranty.
/ididntsayanythingandalthoughitmayseembaditsanoptiontosavesomecash
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Click to collapse
+1 that could work
Sent from my GT-I9305 using xda premium

[Q] Anyone else have a gap like this?

There is a small gap between the face and the body on my watch. Does anyone else have this as well?
https://www.dropbox.com/s/oepqtnica7f4qz8/2014-09-17 13.58.33.jpg?dl=0
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kmahan said:
There is a small gap between the face and the body on my watch. Does anyone else have this as well?
https://www.dropbox.com/s/oepqtnica7f4qz8/2014-09-17 13.58.33.jpg?dl=0
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Nope, not on mine.

kmahan said:
There is a small gap between the face and the body on my watch. Does anyone else have this as well?
https://www.dropbox.com/s/oepqtnica7f4qz8/2014-09-17 13.58.33.jpg?dl=0
Click to expand...
Click to collapse
Wow that's weird. Return that one! Definitely not ip67

Mine doesn't do this, but the two I have show stuck pixels. The quality control (if there is any) on these things is really disheartening. Dead pixels and now things like this start showing up?!? They hyped the watch for months, you'd think they could figure out how to make it correctly?
kmahan said:
There is a small gap between the face and the body on my watch. Does anyone else have this as well?
https://www.dropbox.com/s/oepqtnica7f4qz8/2014-09-17 13.58.33.jpg?dl=0
Click to expand...
Click to collapse

I talked with Moto support and they escalated it saying they hadn't seen that issue before. Since I bought it from Best Buy just 2 days prior they recommended I take it back and get another.
Well of course they are out so I just got a refund. Back to the waiting game again. :crying:

kmahan said:
I talked with Moto support and they escalated it saying they hadn't seen that issue before. Since I bought it from Best Buy just 2 days prior they recommended I take it back and get another.
Well of course they are out so I just got a refund. Back to the waiting game again. :crying:
Click to expand...
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just checked mine, doesnt have it.

Went back to BB today and they had a silver. No gap, no stuck pixels, and it's charging as we speak. Since I used it for a few days before having to return it, I really missed some of the functionality. Will be nice to have one again. :victory:

Nope. Mine just had a gap like this on the left but not the right
https://app.box.com/s/29ybfealxhxd3g8rw9wj

HTC repair service is untrusted!

Last week I got my battery replace by HTC HK, the receipt clearly said it only replace the battery, after I get back my phone I found the upper part of the screen sometime will be non responsive, today I call HTC HK again and they say according to their computer record my screen module also got replaced, what the.... the worst is they don't have parts in stock for replacement, I need to wait at least 2~3 week just for the parts.
My screen is fine before replace the battery, I don't know why HTC replace it secretly.
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I don't think they have the technology to suck the battery out of the USB port just yet.

Electronic Punk said:
I don't think they have the technology to suck the battery out of the USB port just yet.
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and I don't think they allow to replace my working screen with a bad one without my permission and not notify me.
anyway, I just get a confirmation from local consumer council which said it is HTC fault to replace my screen without my permission and not notify me, HTC may break the law in here due to they replace my parts without my permission and not notify me at all.
as the case now go through the consumer council and they may forward to other government department about the legal issue, I cannot comment on this topics anymore.

DummyPLUG said:
and I don't think they allow to replace my working screen with a bad one without my permission and not notify me.
anyway, I just get a confirmation from local consumer council which said it is HTC fault to replace my screen without my permission and not notify me, HTC may break the law in here due to they replace my parts without my permission and not notify me at all.
as the case now go through the consumer council and they may forward to other government department about the legal issue, I cannot comment on this topics anymore.
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Click to collapse
So you opened a thread to not talk about it? Really?
Sent from my HTC 10 using Tapatalk

Electronic Punk said:
I don't think they have the technology to suck the battery out of the USB port just yet.
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Although I know this girl....
Sent from my HTC 10 using Tapatalk

Some youtube guys called the 10 the medusa of all phones to repair. So its hardly possible to remove the battery without damaging the screen because there is glue everywhere.