My phone took a fall last night from waist height onto a tile floor. I picked it up in horror only to find that the screen wasn't cracked and the only thing wrong was a green pixel in the notification bar. When I got home, I noticed some discolouration on the screen so I downloaded lcd test and sure enough there was a blue blob in the center of the screen and the notification bar was rainbows.
(excuse the webcam pictures, my phone is my main camera)
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It was a bit worse than the picture shows, but it's usable.
Flashforward to this morning...
And that's on a plain white screen... It's barely usable at this point, and I assume it's just going to get worse.
Can I just replace the screen? Will that fix it? I was going to see how much samsung would charge to fix it, but I figured I'd ask here first.
Whoa. That is bad. I hope my SIII I9305 will always be safe. Have you looked on eBay for replacement screens?
Sent from my GT-I9305 using XDA Premium HD app
Yeah, cheapest I could find was $200, which is what I expected. Switching out the display should fix it though, right?
Better add insurance on that phone and send it to them to either fix it or replace it.
Sent from my SGH-T999
The only reason I don't have insurance on it is because I bought it on ebay. Also I'm not about to commit insurance fraud, thanks.
goodassociate said:
The only reason I don't have insurance on it is because I bought it on ebay. Also I'm not about to commit insurance fraud, thanks.
Click to expand...
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Haha insurance fraud. Yeah switching over the screens would do it. iFixit may have a guide for disassembly of the SIII
Sent from my GT-I9305 using XDA Premium HD app
Samsung has a year warranty on all their phones.
If there's not a crack anywhere and no noticeable damage from it being dropped, you can simply open up live chat support on their website and tell them that the screen is going bad and you want to send it to get fix with warranty.
/ididntsayanythingandalthoughitmayseembaditsanoptiontosavesomecash
theexel said:
Samsung has a year warranty on all their phones.
If there's not a crack anywhere and no noticeable damage from it being dropped, you can simply open up live chat support on their website and tell them that the screen is going bad and you want to send it to get fix with warranty.
/ididntsayanythingandalthoughitmayseembaditsanoptiontosavesomecash
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+1 that could work
Sent from my GT-I9305 using xda premium
Related
Today was a sad day. I dropped my GNex when taking it out my pocket to get in my vehicle. It dropped faced down from waist height and landed on some rocks/concrete. It took a chip out the glass and shattered in a few places.
Everything still works which is pretty good I guess no problem with the touch screen
I was crushed when I picket it up and fist saw it. I have a silicon case on it and no screen protector.
I hate cases and screen protectors but if I can get this fixed I will probably use both.
My questions is what's my best options here. My brother got me the phone from UK I use it on TMobileUSA. Basically I have no warranty here and wondered if there is someone in the USA that replaces screens or can send me one to do if not majorly complicated.
My brother said Carphone Warehouse will fix it ~£100 but they send it out. Seeing I use my phone alot for work was hoping to be without for minimal amount of time.
Any ideas? thanks
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Send it to Samsung. I've read they will replace screens for $160 or so with a two week turn around.
Sent from my Galaxy Nexus using xda premium
how did you fix this?
I just cracked my screen
There are some on ebay but they aren't cheap.....search for galaxy nexus digitizer
Sent from my Galaxy Nexus using Tapatalk 2
Epix4G said:
There are some on ebay but they aren't cheap.....search for galaxy nexus digitizer
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
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Yup, you will need phone tools too.. Also found online: Amazon, ebay, etc..
Then just search for a "tear down" and follow the instructions.
I had my Galaxy S2 display broken. Took it to a repair center and saw how easily they put in a completely new front! I don't know if it is just as easy with a Nexus, (and offcourse here only replacing the screen applies as the back is made of one piece of plastic) but it might be worth to look?
You can find a display on ebay by searching for: galaxy nexus front display
I know it is expensive, but shopping a bit around the internet might help?
Advantage of doing it yourself is obviously that you don't have to send your phone away and being phoneless
ricmann1 said:
how did you fix this?
I just cracked my screen
Click to expand...
Click to collapse
I ended up sending the phone to my brother back in England. Carphone Warehouse fixed it for ~£79.
But I was too impatient and just ordered a new phone before I sent it off. I now have a screen protector and case
Sucks to break the screen as it can break so easily and there is no easy way to get it fixed in the US with the GSM version bought overseas.
GL
About a week ago I started having the same issue as the person who started this thread:
http://rootzwiki.com/topic/25020-screen-pixelated/
Now my question is, I have a ding in the casing of my phone that happened long before the screen issues. Would Verizon warranty my phone even with the ding in it? Seeing how the screen problems aren't related to the ding? And if they were to, would they charge me full retail for the replacement phone once they get my old one and see the ding?
Any advice will be greatly appreciated.
Edit: Here's a picture of the ding in case anyone asks.
It looks worse in the picture than it really is.
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Bad thread URL, bro. But for them to deny warranty work, they have to prove that the ding is related, so I would say you are good, as long as you arent taking it to them for the ding.
adrynalyne said:
Bad thread URL, bro. But for them to deny warranty work, they have to prove that the ding is related, so I would say you are good, as long as you arent taking it to them for the ding.
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Link fixed Adryn
Thanks for the catch.
That's a little bigger than a "ding"...
As adrynalyne said, unless they think the screen issues are related to the case damage, you should be good. Kinda depends on the CS rep you get.
times_infinity said:
About a week ago I started having the same issue as the person who started this thread:
http://rootzwiki.com/topic/25020-screen-pixelated/
Now my question is, I have a ding in the casing of my phone that happened long before the screen issues. Would Verizon warranty my phone even with the ding in it? Seeing how the screen problems aren't related to the ding? And if they were to, would they charge me full retail for the replacement phone once they get my old one and see the ding?
Any advice will be greatly appreciated.
Edit: Here's a picture of the ding in case anyone asks.
It looks worse in the picture than it really is.
Click to expand...
Click to collapse
Wow i could not live my life with a monster scratch like that in my phone, at least i would have changed the case the same day that happened lol.
Sent from my Galaxy Nexus using xda premium
dropped the phone on hard floor and the screen cracked and two days later dropped on the carpet and the screen got smashed.
the screen works very ,, s-pen is working too .. is this only outer screen issues? ,,
and any suggestion about good replacement and from where to buy it ?
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Get in contact with Samsung Services in your area. They sometimes have deals where you get the display changed for about $100 including shipping. Be careful though. If they do not have a deal on it will cost you about $300 (US).
I dropped mine after owning it less than 10 days and had it repaired for $100 and they even sent it back with a battery! I sent it without one
Amazon is selling GNII for $100 right now.
Besy Buy will price match.
Sent from my SPH-L900 using xda premium
Hardly an option for someone without an upgrade/adding a new line....that is contract price
If you want to replace the screen only...
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=390519482458
Or the whole digitizer and screen is 200-300. There is a user here that sells the digitizer and screen.
http://forum.xda-developers.com/showthread.php?t=1973645
Sent from my SPH-L900 using xda app-developers app
Why do people carry this device without a solid rubbery bouncy bumper case on it? You are just asking for it. So no case no insurance? Geesh.
mitchellvii said:
Why do people carry this device without a solid rubbery bouncy bumper case on it? You are just asking for it. So no case no insurance? Geesh.
Click to expand...
Click to collapse
Because cases suck geesh. It's not like he said he had a problem paying for the part, just where to find it geesh.
Sent from my SPH-L900 using xda premium
I ordered this outer glass ,, I hope its ok !! ,,, any help about how to install it?
http://www.ebay.com/itm/Gray-Front-.../251218065093?ssPageName=ADME:L:eek:C:US:3160
So i just happened to notice a strange thing about my phone...
It looks like it has a screen protector. Not sure if it does. I hope so. I know it wasnt installed because I bought the phone less then 2 weeks ago brand new from the store.
here is what i am talking about. sorrya bout the scrappy pics. webcam pics
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here you can see the little spot on the screen itself
That actually looks like the glass is separating from the digitizer. :\
Sent from my SGH-M919 using Tapatalk 4 Beta
And I has no insurance:/
i contacted tmobile support they asked if i dropped it. i havent dropped it. there isnt any physical damage around the affected area. they said if it was physical related there would be a non refundedable charge on the account of $149.99 and then we got disconnected
Sent from my SGH-M919 using Tapatalk 4 Beta
snowcolt17 said:
And I has no insurance:/
i contacted tmobile support they asked if i dropped it. i havent dropped it. there isnt any physical damage around the affected area. they said if it was physical related there would be a non refundedable charge on the account of $149.99 and then we got disconnected
Sent from my SGH-M919 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I would think that because it came out of the box like that, it would be a warranty claim, not insurance. Defective equipment and all that.
yea. i talked to tmobile. they went over that they are sending me a new phone. and all new accessories as i get to keep my old ones too
it is on back order but it will arrive between now and june 13th? and that if its ruled as physical i will be charged $150 for the phone and i get to keep it and continue paying for the old one. blah.
snowcolt17 said:
yea. i talked to tmobile. they went over that they are sending me a new phone. and all new accessories as i get to keep my old ones too
it is on back order but it will arrive between now and june 13th? and that if its ruled as physical i will be charged $150 for the phone and i get to keep it and continue paying for the old one. blah.
Click to expand...
Click to collapse
You should really just take it in to the store so a Rep can see it themselves :\
Sent from my SGH-M919 using Tapatalk 4 Beta
elesbb said:
You should really just take it in to the store so a Rep can see it themselves :\
Sent from my SGH-M919 using Tapatalk 4 Beta
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its cool. i already proccessed the order. no big deal. i dont mind paying 150 if its at my fault which im 100% sure it isnt so im not stressing.
So I watched the youtube videos of how to do and ordered everything but the 2mm tape...so we searched all of the local stores and no one sells it. So I read somewhere here before the idea of someone using superglue...and had a little trouble using some guitar pics that the replacement kits send you and used a credit card to get the middle broken glass instead...it was actually a success...the only problem with the phone it has a spot on the screen sorta looks like its touching the digitizer...is that really ever gonna b a problem? The superglue and/or the spot??
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Sent from my SGH-I317 using xda premium
Only time will tell. ..
But for now. . If the device runs properly. ..then roll with it. ..
I do however. ..pity you if the screen needs repair again. ..as it will require the new screen and digitizer next time around. ..
The 2mm tape would have been the choice for me. ...g
I wouldn't be able to stand my phone looking like that. I would've paid whatever to have it repaired professionally.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Yea the price locally here was 250 $ with a 75 $ deposit I would never see again...I mean the phone works 100 percent but it will b taken care of to the fullest...it does bother me but its a quick fix that I did for around 50 bucks...im pretty sure I can take it back off because it didnt need that much superglue...jus mainly the corners...I just dont want to attempt it again without the proper tools again...its a story I wanted to share if someone is really desperate and cant fork out 250 bucks to get it fixed...
Sent from my SGH-I317 using xda premium
Will you believe it? I got from e bay whole kit including glass and tape and everything for 22 bucks. Replaced the screen after watching YouTube videos.
Then somehow there was moisture left in the center and it looked like your phone currently is...
I couldn't stand the sight of it... took it to att repair and warranty store and they gave me a new one, not knowing that its screen was replaced by me. He said its not my fault that moisture got into the screen.
I think I was lucky but hey, it was worth a shot.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
ya this is why I always replace screens with the lcd and digitizer already together, too many things can go wrong.
but in your case if the phone is still working and you can handle to look go with it, if not then I would look into the whole replacement and hope the $ comes down some lol.