So i just happened to notice a strange thing about my phone...
It looks like it has a screen protector. Not sure if it does. I hope so. I know it wasnt installed because I bought the phone less then 2 weeks ago brand new from the store.
here is what i am talking about. sorrya bout the scrappy pics. webcam pics
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here you can see the little spot on the screen itself
That actually looks like the glass is separating from the digitizer. :\
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And I has no insurance:/
i contacted tmobile support they asked if i dropped it. i havent dropped it. there isnt any physical damage around the affected area. they said if it was physical related there would be a non refundedable charge on the account of $149.99 and then we got disconnected
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snowcolt17 said:
And I has no insurance:/
i contacted tmobile support they asked if i dropped it. i havent dropped it. there isnt any physical damage around the affected area. they said if it was physical related there would be a non refundedable charge on the account of $149.99 and then we got disconnected
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I would think that because it came out of the box like that, it would be a warranty claim, not insurance. Defective equipment and all that.
yea. i talked to tmobile. they went over that they are sending me a new phone. and all new accessories as i get to keep my old ones too
it is on back order but it will arrive between now and june 13th? and that if its ruled as physical i will be charged $150 for the phone and i get to keep it and continue paying for the old one. blah.
snowcolt17 said:
yea. i talked to tmobile. they went over that they are sending me a new phone. and all new accessories as i get to keep my old ones too
it is on back order but it will arrive between now and june 13th? and that if its ruled as physical i will be charged $150 for the phone and i get to keep it and continue paying for the old one. blah.
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You should really just take it in to the store so a Rep can see it themselves :\
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elesbb said:
You should really just take it in to the store so a Rep can see it themselves :\
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its cool. i already proccessed the order. no big deal. i dont mind paying 150 if its at my fault which im 100% sure it isnt so im not stressing.
Related
So I just ordered these screen protectors and patiently waited a few days to get them; boom, talk about super epic fail. I purchased a 2 pack for evo and they sent me a 2 pack for evo shift. I double checked the order to make sure it said evo 4g not evo shift and they managed to send it wrong. As I started to peel it on my phone I noticed that it sat right on the screen without touching the border's. I begin to scratch my head only to notice the package says evo shift. I don't even feel like sending this crap back man. I know its a dumb story but if you only could have watched my facial expression when I placed it on the screen. Priceless.
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Doh!
10 chars
Did you order them directly from Seidio? Give them a call or email. I'm sure they will send you out the right ones without any problem. From what I have seen here and on other forums they have pretty good customer service. They probably won't even make you send back the wrong ones.
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kd0axs said:
Did you order them directly from Seidio? Give them a call or email. I'm sure they will send you out the right ones without any problem. From what I have seen here and on other forums they have pretty good customer service. They probably won't even make you send back the wrong ones.
Sent from my HTC EVO 4G with Tapatalk
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I forget to mention it was Amazon. I usually order tons of junk from Amazon but this is the first time they've ever screwed up :-(.
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Damn that sucks dude
Sent from my Xoom using XDA App
I have actually returned an item to amazon before, it was super easy and fast. I just forget where exactly you do it. Should be worth a try at least.
dirkyd3rk said:
I forget to mention it was Amazon. I usually order tons of junk from Amazon but this is the first time they've ever screwed up :-(.
Amazon also has good customer support. Give them a call.
I ordered a music stand two weeks ago from amazon. Never showed up. Called UPS who said, the system shows it's been delivered (yes, I can read the same web page as you), They couldn't transfer me to Amazon fast enough. Amazon shipped another music stand without any fuss (there was enough on my end). Got it two days later.
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Evo HW 003
MIUI 1.3.5 with stock kernel
Honeycomb theme
They sell high volume, they are bound to mess up a couple orders here and there.
My phone took a fall last night from waist height onto a tile floor. I picked it up in horror only to find that the screen wasn't cracked and the only thing wrong was a green pixel in the notification bar. When I got home, I noticed some discolouration on the screen so I downloaded lcd test and sure enough there was a blue blob in the center of the screen and the notification bar was rainbows.
(excuse the webcam pictures, my phone is my main camera)
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It was a bit worse than the picture shows, but it's usable.
Flashforward to this morning...
And that's on a plain white screen... It's barely usable at this point, and I assume it's just going to get worse.
Can I just replace the screen? Will that fix it? I was going to see how much samsung would charge to fix it, but I figured I'd ask here first.
Whoa. That is bad. I hope my SIII I9305 will always be safe. Have you looked on eBay for replacement screens?
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Yeah, cheapest I could find was $200, which is what I expected. Switching out the display should fix it though, right?
Better add insurance on that phone and send it to them to either fix it or replace it.
Sent from my SGH-T999
The only reason I don't have insurance on it is because I bought it on ebay. Also I'm not about to commit insurance fraud, thanks.
goodassociate said:
The only reason I don't have insurance on it is because I bought it on ebay. Also I'm not about to commit insurance fraud, thanks.
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Haha insurance fraud. Yeah switching over the screens would do it. iFixit may have a guide for disassembly of the SIII
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Samsung has a year warranty on all their phones.
If there's not a crack anywhere and no noticeable damage from it being dropped, you can simply open up live chat support on their website and tell them that the screen is going bad and you want to send it to get fix with warranty.
/ididntsayanythingandalthoughitmayseembaditsanoptiontosavesomecash
theexel said:
Samsung has a year warranty on all their phones.
If there's not a crack anywhere and no noticeable damage from it being dropped, you can simply open up live chat support on their website and tell them that the screen is going bad and you want to send it to get fix with warranty.
/ididntsayanythingandalthoughitmayseembaditsanoptiontosavesomecash
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+1 that could work
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So my sister lost her Sprint Galaxy S II phone a couple weeks ago and got one on insurance. Then this weekend she found it stuck in a blanket in her closet. Is there anything she can do with it? I'm guessing another sprint user couldn't use it now but maybe flash it for a cricket user or something?
Ebay sells for a good price
SENT FROM OUTSIDE THE BOX
*****Hit The Thanks Button****
When I Deserve It
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That phone can no longer be used, once you tell the insurance its lost or stolen its deactivated permanently from what I understand. And since they replaced your phone you have to send in your old phone if it's ever recovered. Imo it is immoral to file a insurance claim in order to profit from a company, just like if you filed a car claim to make money. You haven't done this yet but that's what you are asking how to do.
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Regardless of what people say. If you report a lost phone to insurance it does not get blacklisted unless its reported stolen or you directly call Sprint to report it. I lost my og epic and the person who found it called one of my contacts and returned it. My bro uses the phone on his line till this day no problem.. And all he did was call customer service to do an esn swap. Phone was not flagged or anything..
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Thanks for the information myself and my family do not have these so called morals but we do have an extra samsung galaxy s2 phone for sale if your intrested.
mkabwilliams said:
Thanks for the information myself and my family do not have these so called morals but we do have an extra samsung galaxy s2 phone for sale if your intrested.
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It sounds like you've made your decision. Fraud isn't worth the risk to earn a few extra bucks to me.
If it were me I'd keep it. Extra toy.
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trantua4 said:
It sounds like you've made your decision. Fraud isn't worth the risk to earn a few extra bucks to me.
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+1 everyone. This is fraud. Please keep XDA free of blatant illegal activity. No need to put dirt on this site and make all of XDA look bad.
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I hope they track you down and hold you or your sister accountable. People like you are the reason everyone's insurance goes up.
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Dropped my RAZR M just 4 days after I got it. Kind of funny actually since it involves an iPhone but anyway...the screen is smashed. I know this phone is really new but does anyone know where to get a replacement display? I assume I need to get the whole display since the glass is fused to it. Thanks for any help.
5n4r35
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5n4r35 said:
Dropped my RAZR M just 4 days after I got it. Kind of funny actually since it involves an iPhone but anyway...the screen is smashed. I know this phone is really new but does anyone know where to get a replacement display? I assume I need to get the whole display since the glass is fused to it. Thanks for any help.
5n4r35
Sent from my XT907 using xda app-developers app
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It will be cheaper to get an insurance replacement for $100 than to wait for parts and get a digitizer, LCD, and glass for this phone (they are fused together in one piece, check out the teardown).
How hard was the drop?
Flat on the glass from about chest high with an iPhone landing on it...so pretty hard I dropped it on other time from about the same height with it landing on its glass again and it came away with so much as a scratch. I think its the iPhone that cause this.
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First broken glass RAZR M, I assume.
Sent from my XT907
Yay!!!Firsties?
I did find a place ETrade Supply ? They have it for $190. Little reluctant because I never heard of them and there site looks a bit meh. Anyone buy from these guys before? Http://www.etradesupply.com
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That iPhone was clearly jealous.
lol, guess the apple doesn't fall far from the.. droid.. after all?
I would just pay the deductable and get a new phone as well. Then it would be back under warrenty (unlikely if you try to do the repairs yourself) and no dealing with unknown suppliers on a line of phones barely two weeks old. just my 2c, i understand your diy urges though!
I always say Gorilla Glass is marketing bulls***, Dragon Tail is better
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I don't have insurance so I would need to pay outright for the phone. I'm gonna wait and see what happens this month. I got quarterly bonus coming so not a huge deal. Though I am pissed it happened at all.
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So I watched the youtube videos of how to do and ordered everything but the 2mm tape...so we searched all of the local stores and no one sells it. So I read somewhere here before the idea of someone using superglue...and had a little trouble using some guitar pics that the replacement kits send you and used a credit card to get the middle broken glass instead...it was actually a success...the only problem with the phone it has a spot on the screen sorta looks like its touching the digitizer...is that really ever gonna b a problem? The superglue and/or the spot??
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Only time will tell. ..
But for now. . If the device runs properly. ..then roll with it. ..
I do however. ..pity you if the screen needs repair again. ..as it will require the new screen and digitizer next time around. ..
The 2mm tape would have been the choice for me. ...g
I wouldn't be able to stand my phone looking like that. I would've paid whatever to have it repaired professionally.
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Yea the price locally here was 250 $ with a 75 $ deposit I would never see again...I mean the phone works 100 percent but it will b taken care of to the fullest...it does bother me but its a quick fix that I did for around 50 bucks...im pretty sure I can take it back off because it didnt need that much superglue...jus mainly the corners...I just dont want to attempt it again without the proper tools again...its a story I wanted to share if someone is really desperate and cant fork out 250 bucks to get it fixed...
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Will you believe it? I got from e bay whole kit including glass and tape and everything for 22 bucks. Replaced the screen after watching YouTube videos.
Then somehow there was moisture left in the center and it looked like your phone currently is...
I couldn't stand the sight of it... took it to att repair and warranty store and they gave me a new one, not knowing that its screen was replaced by me. He said its not my fault that moisture got into the screen.
I think I was lucky but hey, it was worth a shot.
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ya this is why I always replace screens with the lcd and digitizer already together, too many things can go wrong.
but in your case if the phone is still working and you can handle to look go with it, if not then I would look into the whole replacement and hope the $ comes down some lol.