Develop Bugs

[Q] xbmc showing multiple small broken screens

I have 13.1 gotham ARM build installed on Fire TV. Now the screen is split, there are multiple screens .
Attached a screenshot View attachment 2879285
i tried clearing cache and forced stop but did not work. I works normal normal when clear all the data but of course all the data is gone and have to start fresh again.
This happens randomly sometimes while browsing add-ons and sometimes while trying to play something.
Has anyone come up with such problems? How did you fix it?
Update: Fixed the issue by restoring the video settings to default.

..

I see that for a split second before a video starts to play sometimes, but never had it stick... Thanks for the follow up on how to resolve...

Amber Skin
I get it on Amber Skin right after pressing STOP (for 1-2 seconds).
I'm using SPMC (Frodo based), no restore video settings option... any ideas?

I had this happen when I was testing all the keys on a Logitech Dinovo mini keyboard to see what they would do. I believe it was"\" that did it and I believe it is setting XBMC to use Windowed mode instead of fullscreen.
Hope this helps some.

XBMC screen output has gone crazy and changed resolution

Hello,
I have XBMC 13.0 Beta4. I have been using it fine for about a month. I changed to a new skin a few days ago but I am not sure this has anything to do with the issue. Today I was going through the menu looking at different options in the skin, however i did not change anything. I pressed the ESC key to get back to the home screen of XBMC. When i did this, the screen went wacky. Previously, my resolution was 1920 x 1080. Now, I see 3 windows along the bottom of my tv and about 30 small windows across the top of my screen (6 columns of 5 windows.) So when I go to settings, I see the resolution is now set to 720x480.
I am not sure how to get this back to normal. I cleared cache. Outside of XBMC the visuals are fine. Should I just upgrade new latest release? When I play a movie, movie plays on all "mini" screens. Sound is fine. I also tried setting XBMC visual settings back to default but that did not help.

I am not sure exactly what the issue was. I uninstalled and installed latest version of Kodi and the issue is gone.

I feel silly for jumping the gun there. It was working OK until I tried to add a network share. At some point it looked like it hung or something timed out. When I pressed the backspace button on the keyboard it immediately went to the weird output. Forcing a stop to the app and restarting does not help. Very weird.

HAD exaft the same happening some days ago with SPMC. Worked okay so far as suddenly while configuring YouTube addon via keyboard the Screen gone crazy... Upper half of the screen everything flickering and smeared and lower half showing xbmc three times. Resolution 720x480, not adjustable. Outside and in every other app everything normal. Everything I tried had no effect, until I deleted app data.

[Q] Buffering Issue

Got the Amazon fire TV one week back and its not rooted, but Installed XBMC.
When I try to watch a video on you tube after 5 to 10 minutes, it starts buffering and the video doesnt play afterwards, I have to go back and open it againa, and forward it to the original place and watch it, again after 5 minutes samethign happens..
Same with XBMC, after 5 minutes video buffers, but after couple of minutes if click play button video resumes, but after couple of minutes buffering starts...
I watch youtube on my laptop or chromecast, it works perfectly , so i dont think there is any problem with wifi. Also I have download speeds of 20MBPS +
Is it because of faulty device or anythign else. Yestereday i cleared youtube apps data, still the problem continues.. Please suggest me how can I resolve it??
TIA

I can't help but blame and jab qualcomm with a stick when it comes to Fire TV problems.
Especially Fire TV is stuck with older v5x instead of v66.
I have my own video issues where it fails entirely.
After long enough,videos completely refuse to work (error ocurred) on YouTube and many others until I restart with ctrl+alt+delete hotkeys.
I haven't seen it happen in quite a while though since modding several minor aspects with various performance tweaks.

I talked to staples, they are sending me a new device, but looking at the problems that people have, the new device may not solve the problem... Lets see..

Insignia 58" Fire TV Audio Issues!?

I have two Insignia Fire TV devices. I have the 55" and the 58". After the most recent update (Fire OS 6.2.6.9 NS6269/2372) the TV drops all audio, usually happening after a graphical or video glitch. Sometimes it never comes back and I'm forced to reset the TV (via menu or remote hold select and play)! On Netflix the video will be playing and then all of a sudden it will buffer indefinitely and when I go back to the menu or exit and come back all sound is gone. The audio is gone everywhere, the Amazon menu also and in every app. On YouTube the video will glitch and repeat itself and then the audio is gone. On other apps sometimes there is no visual que and the audio is just gone.
So something has happened and I'm not 100% sure if the last update did it but about a day after that update I started to notice it. At first I thought it was a storage memory glitch. On the 55" model we had an issue where sound in many apps would be like 2 seconds behind the video and it turned out to be a storage issue. We had less than 600MB of space left and when I cleared up to 1GB+ the issue went away. So I did the same thing on the 58" and deleted many apps getting to 1.3GB free but to no avail. Amazon and Insignia are very good TVs but having only 4.27GB (probably 5 or 6 GB) is a joke! There would have been a $1 difference to make it like 16GB or higher! And when your screensaver app uses 500MB to 1GB WE SHOULD HAVE MORE SPACE! And using an SD card would be good if that wasn't also buggy as heck! I added an SD card to get my live TV video to go beyond 2 minutes and it worked for a day and then went back to 2 minutes and just to get it to work I had to format the flash memory to internal storage and then back to external. It was a joke but this is annoying.
My audio drops out two to three times a night and sometimes a reset doesn't fix it and I'm forced to pull the plug for 30 seconds. I also found that in Live TV mode the audio goes out every few minutes for a few minutes and then comes back on and does this cycle over and over forever! I think it's a system error also as the live TV buffer video so you can rewind and fast forward for two minutes and I think this is also being affected by this issue. So not even live TV is safe for me to watch now that I can't use any of the apps! WTF!? The tv is unusable! This needs to be dealt with ASAP! This is a software issue or unplugging wouldn't work. And I was going to try and hard reset and start over but Amazon should know about this and if it was the update it's going to happen again. I am here to provide anything Amazon needs to get to the bottom of this. I'm sure many people are experiencing this bug but it was hard for me to find the place to report it!? I don't have this new issue with my 55" model. Please help!
Info on TV:
​Insignia 58" 4K Fire TV Edition
Software:​ Fire OS 6.2.6.9 NS6269/2372
​Fire TV Home Version: 6200198.1
Model: Insignia NS-58DF620NA20
Storage Capacity: 1.01 GB of 4.27 GB Available​ (I had it up to 1.3 but the screensaver app keeps taking huge amounts of cache space!).
Also weird is my 55" model shows NA (North America) and 19 at the end to designate 2019 while my 58" shows 20 (I'm guessing meaning 2020 year model). Also the 58" model is gone from Amazon and BestBuy while the original 55" and below " 19" models are still for sale. Was there a hardware bug?!
Sincerely,
5th​

OK, this seems to be a huge bug with these TVs, just search Google for, "insignia fire tv edition tv speakers wont turn on". I found over 30 people with different sizes of the same TV that have the same issue! Mine started after that last update, I know 100%! I was also going to post mine also says tv speakers are "off" and won't let me turn them on. I did a hard reset (deleted everything from device and memory) but the issue was still there. I knew it would still be there as the update is still installed. I was able to fix mine temporarily by plugging in headphones and then unplugging them.
They setup a Geek Squad free home visit to look at the TV this Friday so I'll post back then on what they do. But please anyone else having this issue please call Insignia so they can report this bug. The more people who report it we might get it fixed! The weird thing is I could usually get the speakers to work by pulling the plug and then holding the power button for a few seconds and then turning it back on. But that stopped working so I tried the headphone jack and that did it. Once the headphones were unplugged the sound started to come from the speakers and it said "on" again.
My cousin has this same TV and he doesn't have this issue and I have the smaller 55 inch model also and it doesn't have this issue either. So something in that last update screwed something up for many of us.
5th

I found out this issue is affecting hundreds of people. The Best Buy forums are loaded with people experiencing this audio issue (https://forums.bestbuy.com/t5/Telev...-intermittent-audio-issues/m-p/1334032#M39005). Ok, after the Geek Squad guy came and installed the new mainboard the tv is working good. But it updated to the newest version (Fire OS 6.2.6.9 (NS6269/2372) which has been the catalyst for everyone's woes it seems. Also my cousin has the same 58 inch TV and his got the update a couple weeks ago but it only just started experiencing the audio issues.
So after the install my TV now thinks it's a 55 inch, lol. They must have sent the wrong board. They sent me the 55 inch board instead of the 58 inch one. So my 58 inch NS-58DF620NA20 now shows up as a 55 inch as NS-55DF710NA19! I'm hoping there is no long term effects or other odd side effects from this. I have gotten a few "system components" updates and I was hoping that these would fix these headphone speakers off bug. But everyone who has this issue needs to call Insignia and report it so the engineering team can work on a fix (and be notified) at 1-877-467-4289. I'll post back Inna few days and let you know how it's going. Maybe I'm ok now that my TV thinks it's a 55 inch?!
5th

My fix
I also have an Insigna 58" FireTV. To get it to work, I switch the "Input" to "Composite", hit the "Home" key and now the internal speakers are re-enabled.
I do have a Wii connected to the Composite input, but it is not on when I do the input switch.
The audio does dropout as described above, but not sure if an update broke it.

My fix:
I was having this issue. Turned out my friend had connected his wireless headphones and forgot to disconnect them. Check your “other Bluetooth device” setting for any rogue Bluetooth speakers.

TV input banner comes up

About 2 or 3 times each week, whatever I am watching on my Firestick 4K Max, the audio breaks up and the banner that you get on your TV when you switch inputs comes on permanently. The only way to get it back to normal is to go into the settings and do a restart. Has anyone else experienced this? I have tried it on different HDMI's but still the same.