Need Some Assistance With HTC ONE M8 - One (M8) Q&A, Help & Troubleshooting

Hey guys,
Was wondering if I can get some guidance on what to do. My HTC One M8 is originally an AT&T device, I am currently in the UK but my Vodafone sim does not connect to any network. I've been trying to get it to work and I think the problem may lie with the firmware? All I would like to do is get connected on the Vodafone UK network with 4G/H+ speeds. Will it be possible?
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B12000
(bootloader) cidnum: CWS__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 7f8e91a3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

I see that your version-main is wiped, so maybe the problem is from rom, you can download your stock ruu from here: http://www.htc.com/us/support/rom-downloads.html
Note: All of your data will be deleted, so backup first.

lucyr03 said:
I see that your version-main is wiped, so maybe the problem is from rom, you can download your stock ruu from here: http://www.htc.com/us/support/rom-downloads.html
Note: All of your data will be deleted, so backup first.
Click to expand...
Click to collapse
The blank version-main/OS is caused by TWRP 2.7.x. It was a bug in that version that caused it. To get it back, flashing the RUU will work. Also, updating TWRP then (re)flashing firmware will have it show again

blobbler said:
Was wondering if I can get some guidance on what to do. My HTC One M8 is originally an AT&T device, I am currently in the UK but my Vodafone sim does not connect to any network.
Click to expand...
Click to collapse
Is the device supposed to be SIM unlocked? If not, AT&T version is SIM locked by default, and another (any other but AT&T) carrier's SIM will not work.

Related

[Q] No mobile data with wifi connected. Please Help

Hey all, I'm having an issue with my phone. Currently I'm running Android 5.0.1, my fastboot getvar all is:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.23.213311491.05G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.20.531.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B13000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 06f11f5b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
I have the official tmobile RUU installed and the tmobile recovery. When I enable wifi and connect to a network, my mobile data drops, it won't find t-mobile towers anymore. Here's a recording of what's going on: youtube.com/watch?v=eiukBP8asBg (note: in the video I'm running ViperOneM8, not anymore.)
Can anyone give me any ideas how to fix this? I've tried wiping reinstalling the tmobile ruu about 5 times. Nothing seems to be working. At this point, my phone is relocked, and stock rom.
I've also tried making a new APN with t-mobile's info, that didn't work either.
ssmud said:
Hey all, I'm having an issue with my phone. Currently I'm running Android 5.0.1, my fastboot getvar all is:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.23.213311491.05G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.20.531.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA49AWM02023
(bootloader) imei: 352628062231602
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B13000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 06f11f5b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
I have the official tmobile RUU installed and the tmobile recovery. When I enable wifi and connect to a network, my mobile data drops, it won't find t-mobile towers anymore. Here's a recording of what's going on: youtube.com/watch?v=eiukBP8asBg (note: in the video I'm running ViperOneM8, not anymore.)
Can anyone give me any ideas how to fix this? I've tried wiping reinstalling the tmobile ruu about 5 times. Nothing seems to be working. At this point, my phone is relocked, and stock rom.
I've also tried making a new APN with t-mobile's info, that didn't work either.
Click to expand...
Click to collapse
I'm not smart enough to help, I have problems with my data connecting at all right now, hopefully your issue gets fixed, figured I'd just let ya knw, that a Moderator edited my Getvar All post to delete the Serial Number and the IMEI numbers since those shouldn't be public information
Have you tried a factory wipe? I had issues after upgrading my phone which was solved by a factory wipe - and yes I re-installed all programs via the store not via and type of backup.
-brad

[Q] - Another - unlocking question regarding sprint

I'm using a sprint m8 internationally on a permanent basis so at the very least I need a sim to work with a gsm network on the m8, tried to flash some radios (which failed). So... is there a way to purge everything 'sprint' from a htc one m8 ? Will an RUU do the trick (recommendations)?
Phone is s-off, unlocked, rooted etc. See below for the getvar dump. cid is 1's mid is dev. No luck on installing custom roms - still restricted to sprint variants.
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.08.20.0916
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.30.651.2
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: -removed-
(bootloader) imei: -removed-
(bootloader) imei2: Not Support
(bootloader) meid: -removed-
(bootloader) product: m8_whl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B12000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 8a0f02ff
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
You could convert it to the Developer Edition using the RUU and see if that works. If not, you can flash the Sprint RUU to go back to the beginning
http://forum.xda-developers.com/htc-one-m8/development/ruu-m8-developer-edition-sense-1-54-t2884777 this one?
This one:
http://dl3.htc.com/application/RUU_...G_20.68.4196.01_F_release_411207_signed_2.exe
It's on that thread, but above is the direct link to HTCs server
" ERROR 155 The ROM Update utility cannot update your android phone. Please get the correct ROM Update Utility and try again" is what it shows....
So it appears something 'sprint' is blocking it. Although I suspected a full ROM,radio might work...

My mobile is M8 UL CA to M8 UL?

Hi, I buyed a refurbished phone from a chinese shop.
My mobile do not works in GSM and UMTS, works only in LTE.
The model indicated on the body is NM80P6B100 (EMEA) but in bootloader is indicated M8 UL CA, what is wrong?
Can I "convert" the mobile with right RUU?
fastbot getvar
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.16.401.10
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA43FWM08112
....
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 3aa067db
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Did you get any info on this?
Did you ever get any information about a possible solution to this? I am in a very similar situation and would appreciate any insight you may have received. Thanks.
antonaq said:
Hi, I buyed a refurbished phone from a chinese shop.
My mobile do not works in GSM and UMTS, works only in LTE.
The model indicated on the body is NM80P6B100 (EMEA) but in bootloader is indicated M8 UL CA, what is wrong?
Can I "convert" the mobile with right RUU?
fastbot getvar
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.16.401.10
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA43FWM08112
....
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 3aa067db
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
weismanak said:
Did you ever get any information about a possible solution to this? I am in a very similar situation and would appreciate any insight you may have received. Thanks.
Click to expand...
Click to collapse
You should start a new thread of your own. When you do, explain your issue in detail and provide the results of fastboot getvar all minus your IMEI, serial #, and MEID if you have one (only applies to CDMA devices)
weismanak said:
Did you ever get any information about a possible solution to this? I am in a very similar situation and would appreciate any insight you may have received. Thanks.
Click to expand...
Click to collapse
Your situation is not even remotely similar, from what you posted here: http://forum.xda-developers.com/showpost.php?p=68482509&postcount=12
You are s-on, and on the AT&T firmware, which is a very different situation from the OP of this thread.
Additionally, I'm already helping you in the thread, so posting to other threads (without any sufficient details) does nothing but confuse those trying to help you.
Really sorry.
Sorry, just got a little panicky! I apologize for causing any confusion.
redpoint73 said:
Your situation is not even remotely similar, from what you posted here: http://forum.xda-developers.com/showpost.php?p=68482509&postcount=12
You are s-on, and on the AT&T firmware, which is a very different situation from the OP of this thread.
Additionally, I'm already helping you in the thread, so posting to other threads (without any sufficient details) does nothing but confuse those trying to help you.
Click to expand...
Click to collapse

T-Mobile Data dropps every 5 minutes

Hello!
I have an unlocked HTC M8 and I'm using it with T-Mobile. During almost a year I never had any issues with it but since January I having a recurrent issue: I can only have data for a few minutes. To solve it, I need to continuously disconnect and connect data.
During this time, I tried some "solutions" I found online:
_Install different ROM
_Add new APN
_Go to #*#*INFO*#*# and change to US band
The phone is still S-ON so I didn't change the radio (actually there is something that bothers me: the phone should be from T-Mobile but the model number is M8_UL_CA that, accordingly with the internet, it's from ATT...)
I noticed this after I returned from vacations in Portugal where I used a local SIM card...
Does anyone suffer(ed) from the same problem? I'm getting so frustrated...
Thanks
Hello, no one had experienced this before?
I'm on t-mobile with no issues.
Herkatus said:
Hello, no one had experienced this before?
Click to expand...
Click to collapse
To start with I would do the 'adb reboot bootloader' then do the 'fastboot getvar all' and post it (removing the imei and serialno). Mine is below as a reference. Also a little history - my is an actual t-mobile branded phone, I was rooted with lollipop and unrooted and had t-mobile upgrade my phone to MM. Once done I dev-unlocked and then did a backup and have installed custom ROMS. Currently I am using ACIP by coachcrey and I don't have any issues.
-brad
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.213311491.05G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: ************
(bootloader) imei: **************
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B13000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 205bdca3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.060s
Hey brad,
Here's my info:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.24_2G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.1540.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: *******
(bootloader) imei: *****
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B12000
(bootloader) cidnum: BS_US001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
I bought the phone on Swappa from a seller that said it was bought from HTC directly. After I start having the issue, I rooted and installed a couple of different ROMs until I decided to go back to stock
Thanks for any help you might give me
Herkatus said:
I bought the phone on Swappa from a seller that said it was bought from HTC directly.
Click to expand...
Click to collapse
The product ID m8_ul_ca can be AT&T or Developer's Edition.
The main version indicated with digits "1540" agrees with Developer's Edition. So it may be true it was purchased from HTC directly.
We have seen a lot of AT&t variants "converted" to be unbranded (Euro, Dev Ed, etc.). But since the ATT version has the ATT logo on the back of the phone, they would have to have replaced the back plate to remove all the branding. The model number on the back of the phone (fine print near the bottom) may also give a clue to its origins (although if it was replaced, it may not even agree with the product name in getvar - which is the most reliable info).
Herkatus said:
After I start having the issue, I rooted and installed a couple of different ROMs until I decided to go back to stock
Click to expand...
Click to collapse
How exactly did you return to stock? Your own nandroid, stock nandroid from XDA thread, or RUU? If not your own nandroid, what version number?
Although, the fact your data issues coincided with using a foreign SIM; I'm inclined to believe that was the cause, rather than anything to do with custom ROMs, restoring stock ROMs, or the fact its the Dev Edition.
redpoint73 said:
How exactly did you return to stock? Your own nandroid, stock nandroid from XDA thread, or RUU? If not your own nandroid, what version number?
Although, the fact your data issues coincided with using a foreign SIM; I'm inclined to believe that was the cause, rather than anything to do with custom ROMs, restoring stock ROMs, or the fact its the Dev Edition.
Click to expand...
Click to collapse
Sorry, I can't remember how... I followed a guide and I think I downloaded HTC official ROM.
As for the foreign SIM, how could that affect the phone? maybe it damaged the SIM tray? How can I solve it?

Question about firmware?

Hi guys.I'm little confused.I got GPe M8 and here is my getvar result:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.23.213311491.A13G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.07.1700.12
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B13000
(bootloader) cidnum: GOOGL001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 11459804
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
as i see on MID,my phone is T-Mobile US.Question is,if i flash T-Mob firmware on my phone(for converting purposes) and do everything right,will my Sim Card have problems? I mean,i live in europe and phone recognizes my SIM Normally.Also,i'd like to check if this one is correct firmware to start process with :
https://mega.nz/#!yIhBTRKJ!5rZldUEzCaFqYUhomn4mO_IgA_-nW6-gV9HX5LCzT5Y
Thanks in advance .
Once your SIM card works correctly, it should work as normal after conversion to non-Gpe.
First thing you need to do is change the CID currently GOOGL001 which is Gpe CID to SuperCID then only you can do conversion.
Not necessarily T-mob US, you also can convert it to EU since you're in EU.
Was expecting your quick answer.I guess it's better if i give my phone his ,,original carrier" firmware.And yes,i'll change my CID to SUPERCID
Thanks a lot

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