Related
Ok so i have a nexus 7 2013 wifi
and it stopped working.. shut off on it's on and I tried to turn it on and
is now stuck on the google logo.
Tried recovery and factory white and i get this
(E: Can't mount /cache/recovery/command
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: Can't mount /cache/recovery/last_log
E: Can't open /cache/recovery/last_log) <-- like so.
Never attempted to root or unlock my N7 so it was stock everything when this happened.
People suggested tool kits (Wugs specially)
but i can't access the "Usb Debugging" or anything since i am stuck on the google screen.
Am I screwed? Do I have a paperwight?
Since you did nothing to void the warranty, just send it in.
My apologies forgot to put that i don't have the packaging or anything :/
my mum threw all that away without me knowing and well.. i was pretty upset with that. :/
Death666Angel said:
Since you did nothing to void the warranty, just send it in.
Click to expand...
Click to collapse
MarkMorbidity said:
My apologies forgot to put that i don't have the packaging or anything :/
my mum threw all that away without me knowing and well.. i was pretty upset with that. :/
Click to expand...
Click to collapse
I don't see why you would need the original packaging???
When I RMA'd other stuff(like a laptop) they didn't want anything but the laptop, w/o the battery.
Same with phones.
Did you contact Google?
The N7 far as I know its hard to brick, having lots of alternatives to fix it. I can't tell for sure (just trying to give a little piece of mind) but there must be some ways to restore your device. Youv need adb (Google SDK) and corresponding drivers installed. Im @bed now but I'm sure someone will be able to give you some steps to do so.
Good luck mate.
Sent from my Nexus 7 using xda premium
That contains the SN of the device and warranty card which Asus was asking. Since i can't get into the system not have the packaging to confirm that... they say they an't do a RMA :/
DXM31 said:
I don't see why you would need the original packaging???
When I RMA'd other stuff(like a laptop) they didn't want anything but the laptop, w/o the battery.
Same with phones.
Did you contact Google?
Click to expand...
Click to collapse
Don't adb require you to be in usb debugging mode? I can't use any adb stuff since i can't actually get to the tablet menues and interface.
MidnightDevil said:
The N7 far as I know its hard to brick, having lots of alternatives to fix it. I can't tell for sure (just trying to give a little piece of mind) but there must be some ways to restore your device. Youv need adb (Google SDK) and corresponding drivers installed. Im @bed now but I'm sure someone will be able to give you some steps to do so.
Good luck mate.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Have you tried this?
Nexus 7 stuck on x screen?
use this for a factory reset and kitkat upgrade all in one.
http://forum.xda-developers.com/showthread.php?t=2381582
I stated on my initial post that I've done this and it gives me them strings of command errors
Paten said:
Have you tried this?
Nexus 7 stuck on x screen?
Click to expand...
Click to collapse
You can try to ask the google for s/n.
Or just ask here for one.
Also my nexus doesnt have any warranty cards
How would google get me my N7s S/n?
How would it work if i got one here? wont they know it's not the same when they fix it?
Tim4 said:
You can try to ask the google for s/n.
Or just ask here for one.
Also my nexus doesnt have any warranty cards
Click to expand...
Click to collapse
1)Im pretty sure google records both imei and s/n when you sync device for ADM at least. You wont die by asking them
2)They will notice if checked. But, underneath the cover there is no any s/n or imei numbers. At least on wi-fi version.
So to check they have to repair device first.
Also, not sure about nexus, but my optimus phone shows the s/n in the bootloader menu
Mine does too and i gave that to ASUS and they said no that wasn't it :|
and idk but their techs are derps. I said i can't get passed the google logo and they still keep asking me to go to the settings and get the S/N from there i am like.... facepalm
Tim4 said:
1)Im pretty sure google records both imei and s/n when you sync device for ADM at least. You wont die by asking them
2)They will notice if checked. But, underneath the cover there is no any s/n or imei numbers. At least on wi-fi version.
So to check they have to repair device first.
Also, not sure about nexus, but my optimus phone shows the s/n in the bootloader menu
Click to expand...
Click to collapse
Ah, i was right about bootloader. Here we go.
What about the bootloader?
Tim4 said:
Ah, i was right about bootloader. Here we go.
Click to expand...
Click to collapse
MarkMorbidity said:
What about the bootloader?
Click to expand...
Click to collapse
? It shows the S/N of the device
I gave the tech support guys that S/N and they said it wasn't it :/
Tim4 said:
? It shows the S/N of the device
Click to expand...
Click to collapse
MarkMorbidity said:
I gave the tech support guys that S/N and they said it wasn't it :/
Click to expand...
Click to collapse
Thats weird. Did you contact Asus or Google?
The serial on package is the only one package has, and its same with the bootloader's one.
I contacted ASUS i haven;t with google yet
Tim4 said:
Thats weird. Did you contact Asus or Google?
The serial on package is the only one package has, and its same with the bootloader's one.
Click to expand...
Click to collapse
Hey guys,
so i got my 5x a few days ago and set up root etc. A few laters i wanted to listen to music and realized that my jack is not working ( cant put my earphones all the way in, no contact).
So i wanted to send it back and get another one, Using the awesome nexus 5x toolkit i went back to stock and locked the bootloader, but now everytime it boots up i get that ugly message that my device is corrupt and i dont want to have any troubles because of it. any help? (flashed the mhc19j, it came with an older version).
Thanks!
levibuko said:
Hey guys,
so i got my 5x a few days ago and set up root etc. A few laters i wanted to listen to music and realized that my jack is not working ( cant put my earphones all the way in, no contact).
So i wanted to send it back and get another one, Using the awesome nexus 5x toolkit i went back to stock and locked the bootloader, but now everytime it boots up i get that ugly message that my device is corrupt and i dont want to have any troubles because of it. any help? (flashed the mhc19j, it came with an older version).
Thanks!
Click to expand...
Click to collapse
Just fixed my 5x yesterday! Rooted it etc right out of the box and, presto, that warning. I'm having trouble with the link though. Here goes...
Or not. There's a thread with a flashable zip in here. I just Googled "corruption bootloader warning" sans the quotes and there it was.
Hinesight 20/20 said:
Just fixed my 5x yesterday! Rooted it etc right out of the box and, presto, that warning. I'm having trouble with the link though. Here goes...
Or not. There's a thread with a flashable zip in here. I just Googled "corruption bootloader warning" sans the quotes and there it was.
Click to expand...
Click to collapse
so there is no official way to dismiss the warning? only replacing it with the tool?
levibuko said:
so there is no official way to dismiss the warning? only replacing it with the tool?
Click to expand...
Click to collapse
nope. That warning will appear on devices with an unlocked bootloader. The only way around it is to re-lock the bootloader or cover it up with a bootloader skin like the material design one available on this site
levibuko said:
so there is no official way to dismiss the warning? only replacing it with the tool?
Click to expand...
Click to collapse
No. In fact someone put up a bounty to get ride of it.
Hinesight 20/20 said:
Just fixed my 5x yesterday! Rooted it etc right out of the box and, presto, that warning. I'm having trouble with the link though. Here goes...
Or not. There's a thread with a flashable zip in here. I just Googled "corruption bootloader warning" sans the quotes and there it was.
Click to expand...
Click to collapse
clcdev said:
nope. That warning will appear on devices with an unlocked bootloader. The only way around it is to re-lock the bootloader or cover it up with a bootloader skin like the material design one available on this site
Click to expand...
Click to collapse
Well. i didt lock my bootloader and it is till there.
i am not talking about ""Your device software can't be checked for corruption. Please lock the bootloader." (Orange)"
but about this one:" Your device is corrupt. It can't be trusted and may not work properly." (Red)"
levibuko said:
Well. i didt lock my bootloader and it is till there.
i am not talking about ""Your device software can't be checked for corruption. Please lock the bootloader." (Orange)"
but about this one:" Your device is corrupt. It can't be trusted and may not work properly." (Red)"
Click to expand...
Click to collapse
Ah. Sorry, I misunderstood the error you were getting. I believe that second one is due to a mismatch between the particular rom you are running and the vendor version. If you flashed back to stock using the latest stock images, I'm not sure why you are getting it as the vendor version should match (unless something else went wrong during the flash).
Hi everyone, in our Italian n5x community some of us are getting troubles from lg assistance... bootloaders are locked and it seems it's not allowed to unlock it anymore, wich obviously means people is not allowed anymore to unlock, root and so on...
Why is that possible? Is there any way to bypass this kind of "security lock" ?
Sent from my Nexus 6P using XDA-Developers mobile app
andreak said:
Hi everyone, in our Italian n5x community some of us are getting troubles from lg assistance... bootloaders are locked and it seems it's not allowed to unlock it anymore, wich obviously means people is not allowed anymore to unlock, root and so on...
Why is that possible? Is there any way to bypass this kind of "security lock" ?
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Try flashing the H791 TOT file someone here created:
http://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
It has the RPM partitions specified in the GPT partition table but it doesn't have any contents flashed onto it. Hopefully that would be enough.
Did this help anything? I am having the same problems here ...
Hey, got the same problem here. Posted about this even before I saw this post; gonna try this and inform you about it as I get home.
Alright, tried to flash the .tot file but I sadly got nothing. Worse, I got a hardbrick apparently: my N5x stays still on the Google screen, and "No RPMB" is still there.
However, flashing an ota makes my device work again, but still "No RPMB". And obviously, it doesn't let me unlock bootloader for a longer time than a reboot.
Well that's sad to read. Thx for trying anyway. Seems like a(nother) rma is the only solution then? ...
Grammat said:
Well that's sad to read. Thx for trying anyway. Seems like a(nother) rma is the only solution then? ...
Click to expand...
Click to collapse
Afraid so. Just sent my N5x to LG Remember to specify that rpmb is causing problems. At least, that's what I did, hopefully it will get the work done. Let's see in 20ish days...
Nothing fixed that rpmb status....shame on lg
Sent from my Nexus 6P using XDA-Developers mobile app
andreak said:
Nothing fixed that rpmb status....shame on lg
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
1. What is rpmb?
2. EU law says unlocking the bootloader, rooting an/or flashing custom software is no reason to waver warranty by the manufacturer unless he can prove that that was the cause of the defect.
Link: http://forum.xda-developers.com/showthread.php?t=1998801
Just received my Nexus 5X back from LG UK following an RMA (bootloop issue, motherboard replaced). I now have the "NO RPMB" issue too.
Just spoke to LG who were less than useless, stating that I'm "not allowed" to unlock as it would void the warranty... waiting for a call back from someone technical!
So frustrating...
Somebody with the same issue posted how he got root despite having his bootloader locked:
http://forum.xda-developers.com/showpost.php?p=68836703&postcount=7
So maybe at least we can get our root back!
Hi.
Im also having trouble with "no rpmb" after return from RMA (new mainboard).
Is there any possibility to make my Nexus great again?
Thanks!
KnieveI
KnieveI said:
Hi.
Im also having trouble with "no rpmb" after return from RMA (new mainboard).
Is there any possibility to make my Nexus great again?
Thanks!
KnieveI
Click to expand...
Click to collapse
Unfortunately, the only way I got this resolved was by escalating a complaint with LG and getting the device replaced by them.
darkness_sam said:
Unfortunately, the only way I got this resolved was by escalating a complaint with LG and getting the device replaced by them.
Click to expand...
Click to collapse
Ok , thanks.
In my country we are supposed to get it fixed at the local dealer , not by LG.
Had a hard time getting the mainboard changed the first time, as they claimed the reboot issue was software related and not under any kind of warranty.
Do you know why they do this? Are my phone broken in any way or is this only a problem regarding unlocking the bootloader?
Thanks
KnieveI
Hey there! I found a solution to get root access, here's my post on Reddit about it:
https://www.reddit.com/r/nexus5x/comments/5hj0r0/bootloop_after_lg_replaced_mainboard_bootloader/
Hope this helps!
Linkoh said:
Afraid so. Just sent my N5x to LG Remember to specify that rpmb is causing problems. At least, that's what I did, hopefully it will get the work done. Let's see in 20ish days...[/QU
How did this end up for you ?
Click to expand...
Click to collapse
Received my refurb N5X, looks like it was refurbished/updated only a very short time ago- it was running 7.1.2 out of the sealed box and it had RPMB
negusp said:
Received my refurb N5X, looks like it was refurbished/updated only a very short time ago- it was running 7.1.2 out of the sealed box and it had RPMB
Click to expand...
Click to collapse
You've asked specifically for a device with RPMB ?
Is there any chance to get one with RPMB by saying DRM-content like Netflix are not playable on the phone ? I've seen on Reddit* some people have their phone replaced for this issue, but got a phone with bad battery.
* Can't post link because I'm a new user, so this is the link with spaces on domaine name : https:// www . reddit . com /r/nexus5x/comments/5lr7iz/rant_nonunlockable_bootloader_no_rpmb_after/dby1w9o/
*** The issue is resolved!!! Thanks to xda, the solution is provided in the link in the comments.***
Couple of days ago I got this OTA notification that Android 7.1 preview is available for update. As my phone is rooted I started the manual update procedure. After the flashing was finished, I restarted the phone and then I saw it was stuck at the Google screen. Just stuck, no response. Seemed unusual to me.
Let me tell you that I have been modding my Nexus 5 for about two years. I am familiar with most of the tweaks that can be done to a Nexus device. Nexus 5 served me amazingly. I bought Nexus 5x 3 months ago.
So, after it was stuck I restarted. Still stuck. I will tell you step by step what I did then:
1. Flashed the OS 7.1 again (I dunno why, the flash.all script doesn't work for me, so I always do that manually) - result is the same.
2. Last October update (NBD90W) was available in the folder so I flashed that - same result.
3. I downloaded the previous one (NRD90S) and flashed that - same result.
4. I locked the phone and unlocked again to erase everything (not sure if that's a good idea), then flashed the OS again - same result.
5. Then I tried LGUP and the tot files to give it the factory version. LGUP detects the phone, started installing. When the installation is finished and the phone restarted - same result.
6. Now that I gave it the factory version the phone got locked!
7. I searched google for hours but couldn't find a way to unlock it as the OS is not booting and I cannot turn USB debugging on!
8. Then I tried the default recovery mode (Android recovery, from the recovery screen Power + volume up) as it doesn't require unlocking the device. Wiped the cache and restarted - same result.
9. My phone is detected by the pc and ADB. So, I wiped everything and tried ADB sideload and get this error E: footer is wrong
10. I tried Nexus root toolkit. It detects the phone in fastboot mode, then restarts it and then it again is stuck on the Google screen.
I am extremely depressed!
I am from Bangladesh and there is no authorized LG servicing center here. So, I can't ask for their help.
All that I did over the past two years was the awesome threads of xdadevelopers. So, a big thumbs up for you guys . :good:
I learnt from the web that phone can be hard bricked if a wrong bootloader is flashed. That's impossible for me as I always remove the factory image extracted files after flashing is done from the ADB>platform-tools folder.
Now, is the phone hard-bricked? If it is, what to do with it? Will replacing the motherboard get my phone back? Any kind of suggestion will be very much appreciated.
Bummer. This sounds a lot like what I just posted here: http://forum.xda-developers.com/nexus-5x/help/req-help-bootloop-7-1-1-beta-ota-enter-t3486957
I really hope someone has an idea how to fix this...
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
what is your model H790 or H791
16 or 32 GB?
DC_Knight said:
Bummer. This sounds a lot like what I just posted here: http://forum.xda-developers.com/nexus-5x/help/req-help-bootloop-7-1-1-beta-ota-enter-t3486957
I really hope someone has an idea how to fix this...
Click to expand...
Click to collapse
Well, I don't get bootloops, my phone is just stuck at the Google screen and I can enter recovery mode (lying Android with red exclamation mark), from there I can enter Android recovery mode, where ADB sideload is available.
harihacker said:
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
Click to expand...
Click to collapse
Like I mentioned in point 5, I did exactly that as mentioned in this link.
Duckscreen said:
what is your model H790 or H791
16 or 32 GB?
Click to expand...
Click to collapse
It's H791, 32 GB.
There is no more reply
I need to know one thing. Will replacing the motherboard fix the phone? Anyone??
jadu45 said:
There is no more reply
I need to know one thing. Will replacing the motherboard fix the phone? Anyone??
Click to expand...
Click to collapse
How about trying to get a replacement if you're still within the 1 year warranty?
Sent from my Nexus 5X using Tapatalk
EeZeEpEe said:
How about trying to get a replacement if you're still within the 1 year warranty?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
"I am from Bangladesh and there is no authorized LG dealer/servicing center here. So, I can't ask for their help."
I'm on my own...
jadu45 said:
"I am from Bangladesh and there is no authorized LG dealer/servicing center here. So, I can't ask for their help."
I'm on my own...
Click to expand...
Click to collapse
Ah my bad. TL;DR on my end.
Sent from my Nexus 5X using Tapatalk
Please say something about replacing the motherboard. It's very very pricey, so I want to be sure -_-
sounds like its hardware problem, contact seller to replace it. if not going to happen, then buy a new phone from a company that does have a dealer in your country to warrant. aside of camera, the specs of other phones at this price range are better
That thought is also roaming around my head, still Nexus is Nexus!
What's the price going for the 5X over there? It's as low as $280 here in the US which is easy better then it's original.
Sent from my Nexus 5X using Tapatalk
Try the tutorial here. It's little bit different from the original thread ,
as @bardhi92 said, THE MAIN DIFFERENCE HERE IS THAT AFTER I FLASHED THE .TOT FILE, I BOOTED MY PHONE INTO BOOTLOADER AND DID AN ADB SIDELOAD OF THIS OTA.ZIP
Well, for my case, eventually I successfully bring my N5X alive. The tricky part is to enter Android System Recovery (hold Power + Volume Up) after flashing TOT.
questionquince said:
Try the tutorial here. It's little bit different from the original thread ,
as @bardhi92 said, THE MAIN DIFFERENCE HERE IS THAT AFTER I FLASHED THE .TOT FILE, I BOOTED MY PHONE INTO BOOTLOADER AND DID AN ADB SIDELOAD OF THIS OTA.ZIP
Well, for my case, eventually I successfully bring my N5X alive. The tricky part is to enter Android System Recovery (hold Power + Volume Up) after flashing TOT.
Click to expand...
Click to collapse
Thanks for this, it looks interesting and I definitely didn't try that. I'm at office right now, I'll let you know after trying this.
harihacker said:
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
Click to expand...
Click to collapse
There was a difference in the method here and I didn't realize that before; as it was written at the bottom. Sorry about that. I'll try this method and let you know. Thanks!
jadu45 said:
There was a difference in the method here and I didn't realize that before; as it was written at the bottom. Sorry about that. I'll try this method and let you know. Thanks!
Click to expand...
Click to collapse
Goodluck, and let us know the result.. :fingers-crossed:
A warranty is a warranty, it doesn't matter what country you're in or where the repair place is. People in Canada send stuff to the USA for warranty issues all the time. I'd get on the phone with LG until I heard what I wanted, but I'm a stubborn old goat lol.
ShishkaBerry said:
A warranty is a warranty, it doesn't matter what country you're in or where the repair place is. People in Canada send stuff to the USA for warranty issues all the time. I'd get on the phone with LG until I heard what I wanted, but I'm a stubborn old goat lol.
Click to expand...
Click to collapse
Well, there is no authorized dealer here; I had to buy it from a local shop. So, there is no warranty!
harihacker said:
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
Click to expand...
Click to collapse
questionquince said:
Try the tutorial here. It's little bit different from the original thread ,
as @bardhi92 said, THE MAIN DIFFERENCE HERE IS THAT AFTER I FLASHED THE .TOT FILE, I BOOTED MY PHONE INTO BOOTLOADER AND DID AN ADB SIDELOAD OF THIS OTA.ZIP
Well, for my case, eventually I successfully bring my N5X alive. The tricky part is to enter Android System Recovery (hold Power + Volume Up) after flashing TOT.
Click to expand...
Click to collapse
Both of you provided me the link. I don't know who you are, but I if I find you you guys are going to have a treat for sure. I literally cried when I got my phone back. Thank you guys. Thanks xda!
Hello google apps support
I have a request, I have LG nexus 5x cellphone which turned off suddenly a week ago.
After checking done by expert, he recognized that the hard of cellphone is broken and after changing the hard, the mobile didn't boot because of lacking the source of android.
The expert asks source and information for booting nexus 5x.
Thanks for your guidance
Does Gmail have Google support? Help me plz. tnx
That's one hell of an expert...
/ot
Latest 8.0.0 factory image: https://dl.google.com/dl/android/aosp/bullhead-opr6.170623.023-factory-71c4191e.zip
Here's the flashing instructions in case the "expert" doesn't know how to flash a factory image with ready-made scripts.
shhnedo said:
That's one hell of an expert...
/ot
Latest 8.0.0 factory image: https://dl.google.com/dl/android/aosp/bullhead-opr6.170623.023-factory-71c4191e.zip
Here's the flashing instructions in case the "expert" doesn't know how to flash a factory image with ready-made scripts.
Click to expand...
Click to collapse
tnx
expert said : File format required KDZ Or access to a routed phone of exactly the same phone
what should we do?
model phone number : LG Nexus 5X 32GB-H791
meti_s1001 said:
what should we do?
Click to expand...
Click to collapse
Try another expert.
I think he wants firehose file....for Qualcomm 9008...to rewrite boot partition...not after boot file
Sent from my Nexus 5X using Tapatalk
shhnedo said:
Try another expert.
Click to expand...
Click to collapse
The best expert is available
adilau said:
I think he wants firehose file....for Qualcomm 9008...to rewrite boot partition...not after boot file
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
said : To launch the new hard drive for nexus 5x I need a series of startup information
or
I need a handset like your phone that's rooted So I can get a series of information from it and transfer it to the new hard drive Set up the hard drive and get the phone up
Two simple questions...did your phone opening until the logo Google, or it's dead for good?
Sent from my Nexus 5X using Tapatalk
adilau said:
Two simple questions...did your phone opening until the logo Google, or it's dead for good?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
my phone not opening until the logo google
sorry .. I do not know much English
expert said : for Launch the memory with the box need a KDZ file
KDZ file Available for nexus 5x?
https://productforums.google.com/forum/#!topic/nexus/D1WEtg5SM1g;context-place=forum/nexus
I need file h798 kdz or h798 tot for nexus 5x
I think you're looking for this: https://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740.
CLPose said:
I think you're looking for this: https://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740.
Click to expand...
Click to collapse
I need to file dump emmc with extension img or bin At least 512 MB of the first partition So we can boot the phone