Hello guys,
I really hope,you can help me. I wanted to update my phone from 14.1 to 15.1.
First problem was, my Nexus 5x wasn't recognized by my pc at all (not even as an unknown device in device manager).
Solution: Under developer options, disable and enable USB-debugging.
After that my phone was recognized, even "fastboot devices" gave a result.
I rebooted into recovery (latest TWRP), wiped everything and rebooted into fastboot to start flashing radio, bootloader, vendor etc.
Problem
Now again, my PC won't recognize the Nexus 5x at all (again also not even as an unknown device) and also TWRP won't let me mount the USB partition.
I am not able to disable and enable USB-debugging again, because I do not have a OS installed anymore. Also ADB-sideloading won't work.
What can I do?
Reasons I can rule out:
1. broken cable - tried 3 different ones, also in the meantime phone had been recognized by PC
2. broken drivers - not possible, phone had been recongized as fastboot device
Please help! How can I let Windows recognize the device?
I had a similar problem with the 5x. Every other Android device I had was recognized except the 5x. This solved the problem, https://forum.xda-developers.com/showthread.php?t=3236946
Sent from my [device_name] using XDA-Developers Legacy app
Thanks a lot for your answer! The problem with this is, that in device manager, I see no device at all. So there is no way, I can right-click on a device to uninstall it or to update its drivers. Or which part of the thread are you referring to?
I think you got the right part of the thread. It's the part that's quoted and I think links back to a post by threewolfs. But if nothing shows up in device manager that's a problem. If you boot into recovery does adb recognize your device?
And if it does what does device manager show?
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I think you got the right part of the thread. It's the part that's quoted and I think links back to a post by threewolfs. But if nothing shows up in device manager that's a problem. If you boot into recovery does adb recognize your device?
And if it does what does device manager show?
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
There is nothing in device manager at all, not in recovery, not in fastboot. ADB does not find it too. As I said, at one point I got the computer to see it (after disabling and enabling USB debugging), then I rebooted into recovery, wiped everything, rebooted from there into fastboot - nothing.
I'm not sure what to tell you. Just wiping the device in twrp? Should not have caused a problem. You don't have another Android device you could try? The only other things I'd do is if you're using a pc use the USB ports in the back of it, not the front. And try different cables, although it seems you already did that.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I'm not sure what to tell you. Just wiping the device in twrp? Should not have caused a problem. You don't have another Android device you could try? The only other things I'd do is if you're using a pc use the USB ports in the back of it, not the front. And try different cables, although it seems you already did that.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
You're already helping by listening and answering, because I feel like this is a really weird issue and I have no idea at all.
I am not at home right now, but as soon as I am, I will first try another PC. My computer only has one USB port, but maybe I'll try a hub, too. Will keep this thread updated.
Sounds good. Good luck.
Sent from my [device_name] using XDA-Developers Legacy app
So, I've tried another USB-Port and another computer, where another phone in Fastboot is being recognized. Must be an issue of the Nexus, but I have no idea what it could be.
I saw your post earlier and have been thinking about it. I don't have any good suggestions but Google 15 second adb xda. You'll find a tool there that installs drivers and adb and fastboot. I don't think it will make a difference, but who knows. If I think of anything else I'll post it.
Also with the device connected open a command window, or power shell, and type
adb kill-server
adb start-server
Then if you're in the bootloader, fastboot devices. And keep your fingers crossed.
Sent from my [device_name] using XDA-Developers Legacy app
I am in a somewhat similar situation. Was running PureNexus ROM, when suddenly got BLOD. In my desperation, I wiped data clean as soon as it booted into TWRP after a million tries. but it's back to BLOD, as soon as I tried quitting recovery. Now device won't go beyond Google logo, and the bootloader (fastboot) mode is not being detected in PC so I am not able to flash the fixed boot.img file.
I tried all driver installation methods, but the culprit is incorrect device ID being shown to my PC - USB\VID_0000&PID_0002\5&ECB7860&0&9 (unknown usb device - device descriptor request failed). Any idea how I can salvage my device ?
bikerabhinav said:
I am in a somewhat similar situation. Was running PureNexus ROM, when suddenly got BLOD. In my desperation, I wiped data clean as soon as it booted into TWRP after a million tries. but it's back to BLOD, as soon as I tried quitting recovery. Now device won't go beyond Google logo, and the bootloader (fastboot) mode is not being detected in PC so I am not able to flash the fixed boot.img file.
I tried all driver installation methods, but the culprit is incorrect device ID being shown to my PC - USB\VID_0000&PID_0002\5&ECB7860&0&9 (unknown usb device - device descriptor request failed). Any idea how I can salvage my device ?
Click to expand...
Click to collapse
I think your issue is different. It sounds like the BLOD. Some people have had success heating their device. Some just enough that it sounds like thermal expansion is enough to make a connection long enough to flash the boot image. Others to the point where they actually get solder to flow. There are some threads here that discuss this.
See this, http://dev-with-alex.blogspot.com/2016/12/oven-fresh-phone.html
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I saw your post earlier and have been thinking about it. I don't have any good suggestions but Google 15 second adb xda. You'll find a tool there that installs drivers and adb and fastboot. I don't think it will make a difference, but who knows. If I think of anything else I'll post it.
Also with the device connected open a command window, or power shell, and type
adb kill-server
adb start-server
Then if you're in the bootloader, fastboot devices. And keep your fingers crossed.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I used the 15 seconds ADb right from the start. I don´t think, it is a driver issue, because before the wipe, the device had been recognized by the PC, so drivers seemed to be installed correctly. Will try the two commands later on, thanks!
jd1639 said:
I think your issue is different. It sounds like the BLOD. Some people have had success heating their device. Some just enough that it sounds like thermal expansion is enough to make a connection long enough to flash the boot image. Others to the point where they actually get solder to flow. There are some threads here that discuss this.
See this, http://dev-with-alex.blogspot.com/2016/12/oven-fresh-phone.html
Click to expand...
Click to collapse
It was a BLOD issue, like I mentioned. My situation was peculiar, because I had wiped the /data partition when the device was already bootlooping (managed to boot into TWRP after cooling the phone and wiped /data in my infinite wisdom). After that, I was still stuck in BLOD, except one change - PC was no longer recognizing the device in fastboot (see the hardware ID I mentioned above).
How it fixed it:
Removed the case, and heated up my phone with a hair dryer for 5min
Booted it up, it was stuck on Google logo for a fairly long time before bootlooping, as compared to earlier. My guess - it was trying to load system files, which wasn't happening when the phone wasn't heated up.
Now I booted into bootloader and PC was able to recognize the device in fastboot mode.
Finally I was able to flash the moded boot.img files to disable bigger cores and my 5X is back to being my daily driver.
Congrats on fixing your device, but has nothing to do with my issue. My phone is booting just fine and always was. When in Fastboot or in Recovery it is simply not recognized by the computer, although all I did was wiping it.
hsquare said:
Congrats on fixing your device, but has nothing to do with my issue. My phone is booting just fine and always was. When in Fastboot or in Recovery it is simply not recognized by the computer, although all I did was wiping it.
Click to expand...
Click to collapse
Can you tell us what is the hardware device ID for your 5X in bootloader/recovery? It should be under USB controllers section (last) under device management
No, I can´t, because as already stated like three times in this thread probably, it is not recognized at all. It behaves as if nothing was connected to the PC.
hsquare said:
Congrats on fixing your device, but has nothing to do with my issue. My phone is booting just fine and always was. When in Fastboot or in Recovery it is simply not recognized by the computer, although all I did was wiping it.
Click to expand...
Click to collapse
Do you remember what you wiped? I assume it was in twrp?
Sent from my [device_name] using XDA-Developers Legacy app
Yes, I did a full wipe including also data in TWRP.
adb kill-server
adb start-server
did not help unfortunately. Also tried repairing data partition with Ext4. Another phone with the same cable and computer is being recognized just fine. It's really weird. I never had wiping doing any harm.
Related
Hey guys,
The power button on my phone stopped working this morning (without water damage). I'm preparing the phone to return to Samsung warranty, and in the process of reseting to stock and re-locking the OEM I noted that the phone does not respond to fastboot commands in the bootloader despite this working on the same system a week ago, no change in drivers or anything else. I installed PDAnet, still broken on Win 7 although I can reboot with adb.
I then tried this on OSX, again I can reboot with ADB, but the phone is unresponsive in fastboot.
I have three working hypotheses and I'm hoping someone can help me:
a) in some process of flashing my phone and being an uninformed n00b maybe I flashed something I shouldn't have or used some combination of partial fastboot flashes I shouldn't have. has this happened to anyone else?
b) whatever hardware damage knocked out the power button might have partially knocked out the bootloader
c) I just have really bad luck with driver set up and I just happened to mess up two different computer driver configurations but the phone is fine. to this end, I am setting up another Win 7 system fresh on a virtual drive as I'm typing, though I have little faith it will be different
update: fastboot commands didn't work on the other windows 7 virtual system, although adb reboot bootloader did
freaking a this is annoying.
i have a fully stock ROM and radio, anybody to know how to flash a new recovery image and lock the bootloader without accessing fastboot? Just have to get this ready to go back to Samsung so they can fix their own hardware mess ups.
they are 2 different drivers.
As much as I don't like using/recommending the Galaxy Nexus Toolkit (only because I feel it's better to actually learn everything you're doing), it's the easiest way I've found to get the Fastboot drivers installed.
http://forum.xda-developers.com/showthread.php?t=1392310
Thanks guys for your comments.
I've tried Android SDK drivers, PDANet, Universal Naked Driver, and now the one click toolkit mentioned above, some on three different operating systems (Win 7, Win 8, OSx) on 32 and 64 bit.
The wierdest part is that under device manager, no device shows up when the phone is in fastboot, no is there any noise or any recognition of the device being connected at all. It is completely, 100% silent. (again, ADB works when the phone is booted).
I recognize that this may not be possible, but does anyone know how to flash a recovery image without being in the bootloader mode?
If fastboot isnt working like it should, and you are sure it isnt user error, then take it for warranty.
Sent from my i9250
yeah fastboot + the power button (which was defunk in clockwork mod) are back online again, dunno for how long. agreed seems like a hardware/warranty issue.
Recoveries can be flashed with ROM Manager assuming you have SuperUser permissions, but otherwise you or the toolkit need fastboot working.
Sent from my Galaxy Nexus using xda app-developers app
Okay so now that I've scanned pretty much all of what the internet has to offer on this issue, I'm helpless and forced to write a new thread here about this.
Yes, a similar question has been replied to a million times before, but absolutely none of that helped, made no difference whatsoever.
So earlier, I was on the stock rom, with TWRP flashed and root access. But wanted to switch to the community build. Tried the twrp trick to install the CB but that didn't work, so flashed the stock OP3 rom and flashed community build.
All went fine, until I tried flashing back TWRP. Used the traditional ADB method of doing that, seemed to have flashed it but tried going into recovery only to be presented with a black screen. I got fed up of that trying to fix it for a whole day so I just left it, because I could still boot into the OS and that worked fine.
Fast forward to about a week later; somehow the flash didn't work and I still have stock recovery. Now I try flashing TWRP again, but I discover that my device doesn't get detected in fastboot. It absolutely refuses to.
It DOES, however, gets detected in the OS just fine.
I've tried every which way, absolutely NOTHING seems to work AT ALL.
- OEM unlocking is checked, if that makes a difference
- USB debugging is turned on
- Uninstalled all USB drivers related to the device, and installed them via device manager (but it gave me this error:
"the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems)
seeing as I'm on an x64 version of Windows (its worked before with my Nexus 5, I swear)
- Tried it with different adb fastboot files, from all over the internet. All of them show just that blank space after I type in 'adb devices'
- Installed universal adb drivers.
- Samsung drivers.
- Obviously the official OnePlus drivers.
- Used Usbdeview to uninstall / force stop and re-installed the drivers.
- All in one tool
Now I'm thinking, I should try to re-lock the bootloader and unlock it again, or do like hard rest sort of things. I have no idea though, how this would affect the detection in fastboot.
Anyone have any ideas? Because I'm out of all of them, and so is most of internet.
TL;DR - Adb devices detects phone while booted in OS, but not in fastboot. Tried all methods, nothing works. Going to do lock bootloader then unlock it and try again, if not that then going to do a clean wipe and install the community build again, hoping that would work. Should I?
railpressureflip said:
Okay so now that I've scanned pretty much all of what the internet has to offer on this issue, I'm helpless and forced to write a new thread here about this.
Yes, a similar question has been replied to a million times before, but absolutely none of that helped, made no difference whatsoever.
So earlier, I was on the stock rom, with TWRP flashed and root access. But wanted to switch to the community build. Tried the twrp trick to install the CB but that didn't work, so flashed the stock OP3 rom and flashed community build.
All went fine, until I tried flashing back TWRP. Used the traditional ADB method of doing that, seemed to have flashed it but tried going into recovery only to be presented with a black screen. I got fed up of that trying to fix it for a whole day so I just left it, because I could still boot into the OS and that worked fine.
Fast forward to about a week later; somehow the flash didn't work and I still have stock recovery. Now I try flashing TWRP again, but I discover that my device doesn't get detected in fastboot. It absolutely refuses to.
It DOES, however, gets detected in the OS just fine.
I've tried every which way, absolutely NOTHING seems to work AT ALL.
- OEM unlocking is checked, if that makes a difference
- USB debugging is turned on
- Uninstalled all USB drivers related to the device, and installed them via device manager (but it gave me this error:
"the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems)
seeing as I'm on an x64 version of Windows (its worked before with my Nexus 5, I swear)
- Tried it with different adb fastboot files, from all over the internet. All of them show just that blank space after I type in 'adb devices'
- Installed universal adb drivers.
- Samsung drivers.
- Obviously the official OnePlus drivers.
- Used Usbdeview to uninstall / force stop and re-installed the drivers.
- All in one tool
Now I'm thinking, I should try to re-lock the bootloader and unlock it again, or do like hard rest sort of things. I have no idea though, how this would affect the detection in fastboot.
Anyone have any ideas? Because I'm out of all of them, and so is most of internet.
TL;DR - Adb devices detects phone while booted in OS, but not in fastboot. Tried all methods, nothing works. Going to do lock bootloader then unlock it and try again, if not that then going to do a clean wipe and install the community build again, hoping that would work. Should I?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3485186
Having the exact same Problems with my OP3 running everything stock 3.2.7 expect for the fact the device is unlocked...
Would love to hear how the problem can be solved!
ELoTRIX said:
http://forum.xda-developers.com/showthread.php?t=3485186
Click to expand...
Click to collapse
Hmmm Windows 7.
I can most certainly try that but the real question now is; how the hell did it work previously on my Windows 10 machine and refuses to work now? But at least I have a solution to try out, in the mean time! Thanks!
railpressureflip said:
Okay so now that I've scanned pretty much all of what the internet has to offer on this issue, I'm helpless and forced to write a new thread here about this.
Yes, a similar question has been replied to a million times before, but absolutely none of that helped, made no difference whatsoever.
So earlier, I was on the stock rom, with TWRP flashed and root access. But wanted to switch to the community build. Tried the twrp trick to install the CB but that didn't work, so flashed the stock OP3 rom and flashed community build.
All went fine, until I tried flashing back TWRP. Used the traditional ADB method of doing that, seemed to have flashed it but tried going into recovery only to be presented with a black screen. I got fed up of that trying to fix it for a whole day so I just left it, because I could still boot into the OS and that worked fine.
Fast forward to about a week later; somehow the flash didn't work and I still have stock recovery. Now I try flashing TWRP again, but I discover that my device doesn't get detected in fastboot. It absolutely refuses to.
It DOES, however, gets detected in the OS just fine.
I've tried every which way, absolutely NOTHING seems to work AT ALL.
- OEM unlocking is checked, if that makes a difference
- USB debugging is turned on
- Uninstalled all USB drivers related to the device, and installed them via device manager (but it gave me this error:
"the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems)
seeing as I'm on an x64 version of Windows (its worked before with my Nexus 5, I swear)
- Tried it with different adb fastboot files, from all over the internet. All of them show just that blank space after I type in 'adb devices'
- Installed universal adb drivers.
- Samsung drivers.
- Obviously the official OnePlus drivers.
- Used Usbdeview to uninstall / force stop and re-installed the drivers.
- All in one tool
Now I'm thinking, I should try to re-lock the bootloader and unlock it again, or do like hard rest sort of things. I have no idea though, how this would affect the detection in fastboot.
Anyone have any ideas? Because I'm out of all of them, and so is most of internet.
TL;DR - Adb devices detects phone while booted in OS, but not in fastboot. Tried all methods, nothing works. Going to do lock bootloader then unlock it and try again, if not that then going to do a clean wipe and install the community build again, hoping that would work. Should I?
Click to expand...
Click to collapse
You need modified twrp by @eng.sdk.
http://forum.xda-developers.com/showpost.php?p=68691560&postcount=56
I am having a similar issue. I have a brand new OP3. Everything stock. I'm attempting to unlock the bootloader and have found that while ADB recognises the phone, Fastboot doesn't. I'm pretty sure it's a driver issue and I have no idea how to fix.
Hello
Everything is working good
it seems to be a problem with adb Windows 10 IDK
, it is better to do it on Windows 7
Follow this :
http://forum.xda-developers.com/oneplus-3/how-to/oneplus-3-how-to-unlock-bootloader-t3398733
abhi0502 said:
You need modified twrp by @eng.sdk.
http://forum.xda-developers.com/showpost.php?p=68691560&postcount=56
Click to expand...
Click to collapse
I'm afraid you've missed the point, my friend.
If the phone does not get detected in the fastboot, it means I cannot flash anything, period. No original TWRP, no modified TWRP.
I had this exact issue and fixed it.
Fastboot would never see my device, no matter which driver package I tried or no matter how I tried to install or force the correct drivers. Turns out Windows 10 (and Windows 8) has a feature that completely prevents installation of unsigned drivers, which blocks the fastboot driver. If you're seeing "Kedracom" or "Android Device" in the device manager, then your driver is NOT actually installed. This is true even if Windows doesn't throw you an error message during install, or if you appear to force the installation. Even though it looks like you're doing the install correctly, Windows just ignores your unsigned drivers.
You need to temporarily disable the security feature to permit installation of unsigned drivers. This involves invoking a special restart function. Here's the howto for Win10: http://www.howtogeek.com/167723/how-...igned-drivers/
Once you've done this, on the next reboot you can do a forced install of the unsigned fastboot drivers you downloaded for the OP3. And simply rebooting your computer restores the security feature.
It's mostly because of the windows security over unsigned drivers.. Try the above method or just the cmd way..
Sent from my Xiaomi Mi 5 using XDA Labs
Basically, I installed Havoc OS, tried flashing a couple kernels, kept getting systemui crashes, so I decided to dirty flash HavocOS again, and forgot to flash TWRP again before I exited TWRP.
Next, I boot back into my phone, opened Magisk Manager to find that Magisk is not installed, just the manager. I can't install Magisk as I have no TWRP...Which leads me to my next point, trying to boot into recovery brings me no avail as I forgot to flash TWRP. I have zero recovery right now.
Thirdly, HavocOS Suffers from the whole issue of needing SELinux set to permissive, for ADB to work...I can't do that, because I don't have Magisk/root.
Please tell me that someone has an idea here? I'd like to get TWRP back, or back to 100% stock and I can start over, or something other than a custom rom with serious SystemUI crashes and no root...
SOS!
This is not even close to a softbrick. Just boot TWRP using Fastboot and flash the zip from inside TWRP to install it. Also, there are various other solutions to fix your problem. Another one would be to simply use Deuces Recovery Script and go back to Stock.
As d-m-x stated boot twrp with fastboot boot not fastboot flash. Twrp will load into the phone then you can flash twrp and magisk.
I'd tried Fastboot already, will try again momentarily though.
D-m-x said:
This is not even close to a softbrick. Just boot TWRP using Fastboot and flash the zip from inside TWRP to install it. Also, there are various other solutions to fix your problem. Another one would be to simply use Deuces Recovery Script and go back to Stock.
Click to expand...
Click to collapse
Fastboot hasn't worked either. Unless I'm doing something wrong, but I just get "waiting for any device" despite having adb on/off, being in bootloader/fastboot mode or being booted into android, etc.
For Fastboot to work you have to be in the Bootloader Menu. How did you unlock and root your Phone in the first place? That should have taken you through those steps.
Anyways, it's likely that the computer just doesn't recognize the phone. Connect it and go into your Device Manager and see if it's properly recognized. If not install the correct USB Drivers and try again. If everything is set up correctly you can type "fastboot devices" while in the bootloader and you should see your Devices address which means it is connected and ready. Then boot TWRP as stated and install the zip from within.
D-m-x said:
For Fastboot to work you have to be in the Bootloader Menu. How did you unlock and root your Phone in the first place? That should have taken you through those steps.
Anyways, it's likely that the computer just doesn't recognize the phone. Connect it and go into your Device Manager and see if it's properly recognized. If not install the correct USB Drivers and try again. If everything is set up correctly you can type "fastboot devices" while in the bootloader and you should see your Devices address which means it is connected and ready. Then boot TWRP as stated and install the zip from within.
Click to expand...
Click to collapse
Bootloader is unlocked etc. I initially did everything using the P2XLToolskit 2.0
You're correct, I think its simply a case of the PC not recognizing the device. I've already checked device manager, and it's not properly installing the device. I've multiple times tried reinstalling the universal driver, and various other fixes. I think it relates to the whole issue of HavocOS being screwy about USB. Many people have reported issues with USB recognition issues when ADB is turned on. The consensus from how I understand it, is that ADB ON = Phone won't be recognized. ADB OFF = Device should be recognized for file/data transfer...However even with ADB off my PC is still not installing drivers properly / recognizing the device.
The Device Manager lists my device as "Unknown USB Device (Device Descriptor Request Failed)"
Also tried:
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.
^ did not work.
Dragostini said:
Bootloader is unlocked etc. I initially did everything using the P2XLToolskit 2.0
You're correct, I think its simply a case of the PC not recognizing the device. I've already checked device manager, and it's not properly installing the device. I've multiple times tried reinstalling the universal driver, and various other fixes. I think it relates to the whole issue of HavocOS being screwy about USB. Many people have reported issues with USB recognition issues when ADB is turned on. The consensus from how I understand it, is that ADB ON = Phone won't be recognized. ADB OFF = Device should be recognized for file/data transfer...However even with ADB off my PC is still not installing drivers properly / recognizing the device.
The Device Manager lists my device as "Unknown USB Device (Device Descriptor Request Failed)"
Also tried:
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.
^ did not work.
Click to expand...
Click to collapse
Have you tried different USB A to USB C cables and ports?
Dragostini said:
Bootloader is unlocked etc. I initially did everything using the P2XLToolskit 2.0
You're correct, I think its simply a case of the PC not recognizing the device. I've already checked device manager, and it's not properly installing the device. I've multiple times tried reinstalling the universal driver, and various other fixes. I think it relates to the whole issue of HavocOS being screwy about USB. Many people have reported issues with USB recognition issues when ADB is turned on. The consensus from how I understand it, is that ADB ON = Phone won't be recognized. ADB OFF = Device should be recognized for file/data transfer...However even with ADB off my PC is still not installing drivers properly / recognizing the device.
The Device Manager lists my device as "Unknown USB Device (Device Descriptor Request Failed)"
Also tried:
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.
^ did not work.
Click to expand...
Click to collapse
Try these troubleshooting steps:
- make sure you're running the LATEST SDK Tools
- Try diff USB cables (switch from 2.0 to 3.0, or vice versa)
- Try a diff USB port
- Make sure you're in the proper fastboot folder with the fastboot application
- Boot into bootloader type fastboot devices see if you get a serial number
In my sig is a link for troubleshooting, and step by step that includes links to get latest SDK Tools.
If all else fails, I'd reco a fresh factory image install and get back to your cust Rom from there, rather than spend a day or two chasing ghosts.
Good luck!
Az Biker said:
Try these troubleshooting steps:
- make sure you're running the LATEST SDK Tools
- Try diff USB cables (switch from 2.0 to 3.0, or vice versa)
- Try a diff USB port
- Make sure you're in the proper fastboot folder with the fastboot application
- Boot into bootloader type fastboot devices see if you get a serial number
In my sig is a link for troubleshooting, and step by step that includes links to get latest SDK Tools.
If all else fails, I'd reco a fresh factory image install and get back to your cust Rom from there, rather than spend a day or two chasing ghosts.
Good luck!
Click to expand...
Click to collapse
Spoke with Google; getting the phone RMA. Blatantly told the guy it was rooted previously, bootloader unlocked, and running a custom ROM. He said it didn't matter. I will report back on this thread once I have new phone in hand, just to confirm all went well.
Reporting back.
Brought phone to virgin mobile, obviously still heavily modified.
Was given a loaner phone. Signed a paper saying I'd pay 150 for the loaner if it broke. Broke loaner screen same day.
Just picked up a brand new pixel 2 xl they shipped (phone only) because mine was considered unrepairable. I was charged 169 for the loaner phone, to my account with virgin. No cash transaction.
All in all, they honoured googles view of not minding the modifications so long as it's an issue they don't feel is related.
Cheers.
I hadn't tried rooting my phone until recently since I didn't trust myself, should have gone with my gut and waited longer since this is the only half decent phone I've got. I tried flashing mauronofrio's magisk patched boot image for 10.0.3 without realizing my phone had updated to 10.0.5. I didn't think to fastboot boot because it's been so long since I've rooted a phone. Afterwards, all of my network protocols such as wifi and mobile data no longer worked and although I could text, I could not call or receive calls. So, in an attempt to fix the issue, I used the experimental TWRP via fastboot boot in order to flash 10.0.3 since I could not find a boot image for 10.0.5 which didn't work. Then, I stumbled upon this post and downloaded the pre-compiled files with which to flash the stock fastboot roms. Obviously, I was very upset with myself for failing to read and process this information thoroughly enough and for that very reason I ended up making a far more rash decision in order to repair this issue. I ran the flash-all bat once with no difference, and a second time to get stuck in a bootloop. I have access to fastboot and the stock recovery, I can fastboot flash still, but I haven't been able to come up with a solution. If I did, I wouldn't trust myself to carry it out without confirmation from someone else. Anyone feeling generous enough to help?
Raeffion said:
I hadn't tried rooting my phone until recently since I didn't trust myself, should have gone with my gut and waited longer since this is the only half decent phone I've got. I tried flashing mauronofrio's magisk patched boot image for 10.0.3 without realizing my phone had updated to 10.0.5. I didn't think to fastboot boot because it's been so long since I've rooted a phone. Afterwards, all of my network protocols such as wifi and mobile data no longer worked and although I could text, I could not call or receive calls. So, in an attempt to fix the issue, I used the experimental TWRP via fastboot boot in order to flash 10.0.3 since I could not find a boot image for 10.0.5 which didn't work. Then, I stumbled upon this post and downloaded the pre-compiled files with which to flash the stock fastboot roms. Obviously, I was very upset with myself for failing to read and process this information thoroughly enough and for that very reason I ended up making a far more rash decision in order to repair this issue. I ran the flash-all bat once with no difference, and a second time to get stuck in a bootloop. I have access to fastboot and the stock recovery, I can fastboot flash still, but I haven't been able to come up with a solution. If I did, I wouldn't trust myself to carry it out without confirmation from someone else. Anyone feeling generous enough to help?
Click to expand...
Click to collapse
First of all, TWRP doesn't work.
This link would help you to restore your device
https://forum.xda-developers.com/oneplus-7t/how-to/op7t-unbrick-tool-to-restore-device-to-t3994835
Raeffion said:
I hadn't tried rooting my phone until recently since I didn't trust myself, should have gone with my gut and waited longer since this is the only half decent phone I've got. I tried flashing mauronofrio's magisk patched boot image for 10.0.3 without realizing my phone had updated to 10.0.5. I didn't think to fastboot boot because it's been so long since I've rooted a phone. Afterwards, all of my network protocols such as wifi and mobile data no longer worked and although I could text, I could not call or receive calls. So, in an attempt to fix the issue, I used the experimental TWRP via fastboot boot in order to flash 10.0.3 since I could not find a boot image for 10.0.5 which didn't work. Then, I stumbled upon this post and downloaded the pre-compiled files with which to flash the stock fastboot roms. Obviously, I was very upset with myself for failing to read and process this information thoroughly enough and for that very reason I ended up making a far more rash decision in order to repair this issue. I ran the flash-all bat once with no difference, and a second time to get stuck in a bootloop. I have access to fastboot and the stock recovery, I can fastboot flash still, but I haven't been able to come up with a solution. If I did, I wouldn't trust myself to carry it out without confirmation from someone else. Anyone feeling generous enough to help?
Click to expand...
Click to collapse
I had a similar, but not as terrible experience when first attempting to get root on the 7T using the patched boot images that you used. I tried several other patched boot images, but none of them would allow the device to boot. I downloaded the full update of 10.0.5, then extracted the boot.img and it allowed me to boot the device again. Then I patched it in Magisk Manager, and everything went fine and I have root. If you have fastboot access, you can try booting your device using these images with the command fastboot boot boot.img or fastboot boot magisk_patched.img to see if your device even boots up from the images. I got stuck booting from partition b at one point, and used the command fastboot getvar current-slot to see the active partition, then I used the command fastboot --set-active=a to set partition a instead. If those commands fail then you need to update to the latest adb and fastboot and the commands will work.
This is the stock boot.img for the H1905 7T update version 10.0.5:
https://www.dropbox.com/s/887ibs0yorxgs2v/boot.img?dl=0
This is the Magisk patched version of the same boot.img:
https://www.dropbox.com/s/sxrayyjn562susu/magisk_patched.img?dl=0
SkippRunning said:
If you have fastboot access, you can try booting your device using these images with the command fastboot boot boot.img or fastboot boot magisk_patched.img to see if your device even boots up from the images.
Click to expand...
Click to collapse
I've attempted both, I was still in a bootloop sadly.
SkippRunning said:
I got stuck booting from partition b at one point, and used the command fastboot getvar current-slot to see the active partition, then I used the command fastboot --set-active=a to set partition a instead. If those commands fail then you need to update to the latest adb and fastboot and the commands will work.
Click to expand...
Click to collapse
My current partition was still in partition A.
Aswin08 said:
This link would help you to restore your device.
Click to expand...
Click to collapse
My first try with the unbrick tool didn't even sense my phone. I saw the FAQ and then tried to find the Qualcomm drivers in my device manager to no avail, although I did find Kedacom drivers which I could not even attempt to flash over since Windows told me that the driver I was trying to push was out of date. Here is my original post on that thread:
Raeffion said:
I see neither QDLOADER 9008 nor QHUSB_BULK in my device manager and my device is not detected by the MSMDownloadTool. I do see, however, a Kedacom USB device in my device manager titled "Android Bootloader Interface". I just want to be sure that I should download the driver you provided onto my phone before I brick it any further.
{
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"lightbox_download": "Download",
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Click to expand...
Click to collapse
As you can see, I did not yet mention that I still tried pushing the driver since I haven't had a reply yet. I don't want to double-post there but I'm getting no luck elsewhere. I really want this tool to work, is there some way to force push these drivers or is that a bad idea? If it is, any other ideas?
EDIT: Nevermind. I think it's bricked pretty good, I'll probably have to give up on this. When I plug it in, it only goes to bootloader, doesn't boot into recovery, system, or even show the battery percentage when charging. Bootloader hasn't been giving me many options either since the commands I've tried aren't going through. Updating ADB right now, don't know if it's likely that it's causing issues right after I already updated it.
Raeffion said:
I've attempted both, I was still in a bootloop sadly.
My current partition was still in partition A.
My first try with the unbrick tool didn't even sense my phone. I saw the FAQ and then tried to find the Qualcomm drivers in my device manager to no avail, although I did find Kedacom drivers which I could not even attempt to flash over since Windows told me that the driver I was trying to push was out of date. Here is my original post on that thread:
As you can see, I did not yet mention that I still tried pushing the driver since I haven't had a reply yet. I don't want to double-post there but I'm getting no luck elsewhere. I really want this tool to work, is there some way to force push these drivers or is that a bad idea? If it is, any other ideas?
EDIT: Nevermind. I think it's bricked pretty good, I'll probably have to give up on this. When I plug it in, it only goes to bootloader, doesn't boot into recovery, system, or even show the battery percentage when charging. Bootloader hasn't been giving me many options either since the commands I've tried aren't going through. Updating ADB right now, don't know if it's likely that it's causing issues right after I already updated it.
Click to expand...
Click to collapse
Are you starting the programs as an Administrator?
SkippRunning said:
Are you starting the programs as an Administrator?
Click to expand...
Click to collapse
Yeah, tried it again for good measure. Is there any chance I could get this issue resolved spending less than $100 by sending it to a OnePlus repair center or elsewhere? I'm not sure they do software repairs such as this, I didn't purchase a warranty since I figured I'd root this phone and I no longer know my IMEI since I can't access the phone to check.
Raeffion said:
Yeah, tried it again for good measure. Is there any chance I could get this issue resolved spending less than $100 by sending it to a OnePlus repair center or elsewhere? I'm not sure they do software repairs such as this, I didn't purchase a warranty since I figured I'd root this phone and I no longer know my IMEI since I can't access the phone to check.
Click to expand...
Click to collapse
Ive never sent my devices in for service so Im not sure about that. The fact that you have access to fastboot still though makes me think that you arent totally screwed yet. When I had stuff go wrong and I went to use to MSM tool, I didnt have the proper drivers installed, and my device never showed up in device manager. After installing a different set of drivers and rebooting my pc, the device showed up in device manager under the Ports section. I was able to get back into my device without the unbrick tool by switching the active partition. Did you say you already checked your active partition with command fastboot getvar current-slot? If you are on slot a, have you tried setting slot b as the active and seeing what happens? This is the command fastboot --set-active=b.
Here is a driver for the unbrick tool to recognize your device that might work for you. https://www.dropbox.com/s/lgt1qanfqs8pvbe/QDLoader HS-USB Driver_64bit_Setup.zip?dl=0
SkippRunning said:
Did you say you already checked your active partition with command fastboot getvar current-slot? If you are on slot a, have you tried setting slot b as the active and seeing what happens? This is the command fastboot --set-active=b.
Click to expand...
Click to collapse
I did try setting the active partition to slot b as well, I was getting pretty much the same errors as attempting to boot from an image file. Although, I just now tried setting the partition to b and it worked. I'll try rebooting the phone to partition b now as well.
EDIT: Thankfully, setting the partition to slot b worked! My phone now has access to system and recovery once again and boots as normal. I am still in a bootloop though, so I'm attempting to install the drivers now.
SkippRunning said:
After installing a different set of drivers and rebooting my pc, the device showed up in device manager under the Ports section. I was able to get back into my device without the unbrick tool by switching the active partition.
Here is a driver for the unbrick tool to recognize your device that might work for you.
Click to expand...
Click to collapse
Awesome, installing those drivers right now. The link provided in the beginning of the thread for the MSM Tool just wouldn't work for me since my device was detected as something that wasn't mentioned in the entirety of the thread so I couldn't install it directly via device manager as directed. This should hopefully get me up and running on the tool, I'll update this post once the drivers are installed hopefully.
EDIT: I installed the driver but nothing has changed from before. The MSM tool still doesn't detect my phone, I made sure it was run as Administrator. My device drivers are still Kedacom which I attempted to update the driver using a file on my computer once again and Windows wouldn't allow it. Am I simply looking in the wrong place to manually install this driver? My device manager is set to view devices by type and plugging in my phone causes only the Kedacom USB device to appear, so I assume I don't have QDLOADER 9008 or QHUSB_BULK devices listed there. I can provide screenshots of my device manager window if it helps.
Raeffion said:
Awesome, installing those drivers right now. The link provided in the beginning of the thread for the MSM Tool just wouldn't work for me since my device was detected as something that wasn't mentioned in the entirety of the thread so I couldn't install it directly via device manager as directed. This should hopefully get me up and running on the tool, I'll update this post once the drivers are installed hopefully.
I did try setting the active partition to slot b as well, I was getting pretty much the same errors as attempting to boot from an image file. Although, I just now tried setting the partition to b and it worked. I'll try rebooting the phone to partition b now as well.
EDIT: Thankfully, setting the partition to slot b worked! My phone now has access to system and recovery once again and boots as normal. I am still in a bootloop though, so I'm attempting to install the drivers now.
Click to expand...
Click to collapse
Hooray! Almost haha! It is the worst feeling when you mess up your brand new device, but as long as I have fastboot I dont stop trying to fix my mistakes. You should be able to fix it for sure.
---------- Post added at 04:35 AM ---------- Previous post was at 04:21 AM ----------
Raeffion said:
I did try setting the active partition to slot b as well, I was getting pretty much the same errors as attempting to boot from an image file. Although, I just now tried setting the partition to b and it worked. I'll try rebooting the phone to partition b now as well.
EDIT: Thankfully, setting the partition to slot b worked! My phone now has access to system and recovery once again and boots as normal. I am still in a bootloop though, so I'm attempting to install the drivers now.
Awesome, installing those drivers right now. The link provided in the beginning of the thread for the MSM Tool just wouldn't work for me since my device was detected as something that wasn't mentioned in the entirety of the thread so I couldn't install it directly via device manager as directed. This should hopefully get me up and running on the tool, I'll update this post once the drivers are installed hopefully.
EDIT: I installed the driver but nothing has changed from before. The MSM tool still doesn't detect my phone, I made sure it was run as Administrator. My device drivers are still Kedacom which I attempted to update the driver using a file on my computer once again and Windows wouldn't allow it. Am I simply looking in the wrong place to manually install this driver? My device manager is set to view devices by type and plugging in my phone causes only the Kedacom USB device to appear, so I assume I don't have QDLOADER 9008 or QHUSB_BULK devices listed there. I can provide screenshots of my device manager window if it helps.
Click to expand...
Click to collapse
On my pc, I didnt have any issues with the drivers, but when I was helping a friend over TeamViewer trying to do the same thing you are trying to do, the drivers just didnt help no matter what and it wasnt listed in the device manager. I was able to make it show properly on his pc by using the steps explained in this article. https://docs.microsoft.com/en-us/wi...boot-configuration-option?redirectedfrom=MSDN After restarting his pc, the device showed up properly in device manager with test mode enabled.
Are you able to access adb now, or still only fastboot?
SkippRunning said:
Are you able to access adb now, or still only fastboot?
Click to expand...
Click to collapse
I embarrassingly don't even really remember all the specifics about how ADB works, although I don't think I have access since I'm in a bootloop when I launch Android. Unless I have access to ADB via fastboot or recovery, I don't think I do.
SkippRunning said:
On my pc, I didnt have any issues with the drivers, but when I was helping a friend over TeamViewer trying to do the same thing you are trying to do, the drivers just didnt help no matter what and it wasnt listed in the device manager. I was able to make it show properly on his pc by using the steps explained in this article. After restarting his pc, the device showed up properly in device manager with test mode enabled.
Click to expand...
Click to collapse
Yeah I had no idea what Windows test mode was. Before I rebooted just now to install the drivers you provided, I actually launched into Windows test mode with no command from me telling Windows to. I thought Windows invalidated my license yet again tbh, glad to know it didn't. I don't think I'm in test mode now, so I'm giving that a go right now. My computer takes a while to warm up so I'll let you know the results in a bit.
Raeffion said:
I embarrassingly don't even really remember all the specifics about how ADB works, although I don't think I have access since I'm in a bootloop when I launch Android. Unless I have access to ADB via fastboot or recovery, I don't think I do.
Yeah I had no idea what Windows test mode was. Before I rebooted just now to install the drivers you provided, I actually launched into Windows test mode with no command from me telling Windows to. I thought Windows invalidated my license yet again tbh, glad to know it didn't. I don't think I'm in test mode now, so I'm giving that a go right now. My computer takes a while to warm up so I'll let you know the results in a bit.
Click to expand...
Click to collapse
It will just make driver installing issues less likely. When you boot your phone, what happens on the screen? Does it get stuck on a certain screen or just restart over and over? You can see if adb can see your device with the command adb devices, and it should list your device. If not, try fastboot devices and it should be listed. You need to put the device into EDL mode for the unbrick tool to work, and for it to be shown in device manager. My friends device manager listed Kedacom just like yours, and I didnt do anything to that at all. I just used test mode, installed the Qualcomm drivers, put the phone into EDL mode and the unbrick tool should recognize it. If your phone is listed when you type adb devices, you can use command adb reboot edl to enter that mode needed for the unbrick tool.
Raeffion said:
I don't think I'm in test mode now, so I'm giving that a go right now. My computer takes a while to warm up so I'll let you know the results in a bit.
Click to expand...
Click to collapse
Sadly my drivers haven't changed. I uninstalled and reinstalled the installation file you gave me since I first installed it via WWAN-DHCP instead of ETHERNET_DHCP. I use a VPN so I figured that may have affected the installation, although for some reason I didn't think to just turn off the VPN when I reinstalled. Regardless, I don't think my VPN or the way I installed the driver is the cause of the drivers mentioned not being found in my device manager, so I'm likely not going to bother.
Raeffion said:
Sadly my drivers haven't changed. I uninstalled and reinstalled the installation file you gave me since I first installed it via WWAN-DHCP instead of ETHERNET_DHCP. I use a VPN so I figured that may have affected the installation, although for some reason I didn't think to just turn off the VPN when I reinstalled. Regardless, I don't think my VPN or the way I installed the driver is the cause of the drivers mentioned not being found in my device manager, so I'm likely not going to bother.
Click to expand...
Click to collapse
Another problem that can cause your phone to not show up in device manager is the usb port you are using. Have you tried any other ports? Are you able to shut your phone all the way off by holding power until it turns off? If you can unplug the phone and turn it off, then hold the volume up and volume down buttons together, then plug the cable back into the phone and it should put it into EDL mode.
SkippRunning said:
When you boot your phone, what happens on the screen? Does it get stuck on a certain screen or just restart over and over?
Click to expand...
Click to collapse
It just shows the boot animation, it doesn't restart.
SkippRunning said:
You can see if adb can see your device with the command adb devices, and it should list your device. If not, try fastboot devices and it should be listed.
Click to expand...
Click to collapse
ADB shows no devices attached, fastboot shows my device.
SkippRunning said:
You need to put the device into EDL mode for the unbrick tool to work, and for it to be shown in device manager. My friends device manager listed Kedacom just like yours, and I didnt do anything to that at all. I just used test mode, installed the Qualcomm drivers, put the phone into EDL mode and the unbrick tool should recognize it. If your phone is listed when you type adb devices, you can use command adb reboot edl to enter that mode needed for the unbrick tool.
Click to expand...
Click to collapse
I seem to have been missing a vital part of information. I don't know why the term "EDL" just went over my head, I probably just associated it was fastboot mode when I looked it up. How do I get into EDL mode? Is it safe to assume the method listed here works for the OnePlus 7T?
Raeffion said:
It just shows the boot animation, it doesn't restart.
ADB shows no devices attached, fastboot shows my device.
I seem to have been missing a vital part of information. I don't know why the term "EDL" just went over my head, I probably just associated it was fastboot mode when I looked it up. How do I get into EDL mode? Is it safe to assume the method listed here works for the OnePlus 7T?
Click to expand...
Click to collapse
Fastboot mode and EDL mode are two different things. I have never used the fastboot to EDL method, but I have read about it and I assume it should work atleast on some devices. Unplugging from pc and turning the phone off, then holding both volume buttons and then plugging the cord into the device should enter EDL mode without commands.
SkippRunning said:
Fastboot mode and EDL mode are two different things. I have never used the fastboot to EDL method, but I have read about it and I assume it should work atleast on some devices. Unplugging from pc and turning the phone off, then holding both volume buttons and then plugging the cord into the device should enter EDL mode without commands.
Click to expand...
Click to collapse
I must have assumed that it was fastboot mode since when I held those buttons and plugged it in, I'd always launch into fastboot mode. Perhaps it's different with the US version? That's the version I have.
Raeffion said:
I must have assumed that it was fastboot mode since when I held those buttons and plugged it in, I'd always launch into fastboot mode. Perhaps it's different with the US version? That's the version I have.
Click to expand...
Click to collapse
The only version I have used at all is the US one. You could try holding both volume buttons for a few seconds before plugging the cable into the phone, but if that doesnt work you can try the fastboot to edl method. I have no experience with it at all though so I dont know if it works with this device or not, but you would just open the edl.cmd file and it should put the phone into edl mode.
https://www.dropbox.com/s/951fm98u5rd2kjr/FASTBOOT-EDL-MODE.zip?dl=0
SkippRunning said:
The only version I have used at all is the US one. You could try holding both volume buttons for a few seconds before plugging the cable into the phone, but if that doesnt work you can try the fastboot to edl method. I have no experience with it at all though so I dont know if it works with this device or not, but you would just open the edl.cmd file and it should put the phone into edl mode.
https://www.dropbox.com/s/951fm98u5rd2kjr/FASTBOOT-EDL-MODE.zip?dl=0
Click to expand...
Click to collapse
It just boots me into Android sadly. I don't know that there's any way to get into EDL mode for me. Possibly due to my use of the experimental TWRP and mauronofrio's Stock Fastboot ROM tool.
Raeffion said:
It just boots me into Android sadly. I don't know that there's any way to get into EDL mode for me. Possibly due to my use of the experimental TWRP and mauronofrio's Stock Fastboot ROM tool.
Click to expand...
Click to collapse
What happens if you use command fastboot boot boot_stock_10.0.5_US.img using this file?
https://www.dropbox.com/s/cl9l662xkyey5oq/boot_stock_10.0.5_US.img?dl=0
SkippRunning said:
What happens if you use command fastboot boot boot_stock_10.0.5_US.img using this file?
Click to expand...
Click to collapse
No dice.
Hello guys,
I'm using my 3T carefully as a media device just at home. But suddenly I couldn't control my system anymore. I could swipe and open settings, but couldn't turn on WiFi or start any app. So I restarted my phone but it never booted. Screen is completely black and even charging leds doesn't work anymore. I can't access TWRP recovery. I used the button combinations ... Nothing! But when I connect my phone to my computer windows plays the typical sound like when you plug in an USB stick. Windows sayed once that the connected device is buggy and cannot be detected. Nothing more. When I reconnect no more message or pop up again.
Has anyone any idea? Thanks a lot!
slev!n said:
Hello guys,
Screen unit is completely dead. It even doesn't show a charging led anymore. I can't access TWRP recovery. I used the button combinations ... Nothing! But when I connect to the computer windows registers my phone by playing the 'connected sound'. But nothing more. Has anyone any idea or know where I can discuss my issue? Thanks a lot!
Click to expand...
Click to collapse
That's weird. Sounds like your screen (if not more parts) died. Hardware issue? Water damage? Might be better to contact a repair center since if you can't even access recovery I doubt the problem is related to LOS. Never happened on my 3T over the 4 years I've had it, though it's had its fair share of damage.
knpk13 said:
That's weird. Sounds like your screen (if not more parts) died. Hardware issue? Water damage? Might be better to contact a repair center since if you can't even access recovery I doubt the problem is related to LOS. Never happened on my 3T over the 4 years I've had it, though it's had its fair share of damage.
Click to expand...
Click to collapse
But before my restart I could use the screen it just looks like something in the system doesn't work: could type on apps and settings, it just doesn't open or pop back. And the charging led is not part of the screen unit as I know.... If I could take out the battery I would do it. It often works in other phones. But I don't have tools here for my 3T. :/
knpk13 said:
That's weird. Sounds like your screen (if not more parts) died. Hardware issue? Water damage? Might be better to contact a repair center since if you can't even access recovery I doubt the problem is related to LOS. Never happened on my 3T over the 4 years I've had it, though it's had its fair share of damage.
Click to expand...
Click to collapse
slev!n said:
But before my restart I could use the screen it just looks like something in the system doesn't work: could type on apps and settings, it just doesn't open or pop back. And the charging led is not part of the screen unit as I know.... If I could take out the battery I would do it. It often works in other phones. But I don't have tools here for my 3T. :/
Click to expand...
Click to collapse
slev!n said:
Hello guys,
I've got an issue and don't know if it belongs to the build or not. I'm on the last build with my 3T and today after charging my phone I couldn't turn on WiFi or start any app. It just didn't open. So I restated my phone but it never booted. Screen unit is completely dead. It even doesn't show a charging led anymore. I can't access TWRP recovery. I used the button combinations ... Nothing! But when I connect to the computer windows registers my phone by playing the 'connected sound'. But nothing more. Has anyone any idea or know where I can discuss my issue? Thanks a lot!
Click to expand...
Click to collapse
Sounds to me like an hardware error involving (but not necessarily limited to) emmc access. That would explain, why the parts still in ram (like homescreen) were still working but apps won't start anymore, as well as the blank screen on device startup (even the logo needs emmc access to read the logo partition).
Try unbricking (I'm afraid your pc won't find the device, if my guess is correct), if that fails: rma or repair center.
slev!n said:
Has anyone any idea or know where I can discuss my issue? Thanks a lot!
Click to expand...
Click to collapse
here
You need to be more spesific about the connected sounds, does it shows up on device manager or else, in detail (with SS/photos etc to prevent misjudge)
150208 said:
here
You need to be more spesific about the connected sounds, does it shows up on device manager or else, in detail (with SS/photos etc to prevent misjudge)
Click to expand...
Click to collapse
Thanks, I'll create a post there. Just one more post here:
I used this phone just carefully at home as a media device. So this brick came totally out of nowhere. When I connect my bricked 3T now to my computer it makes the typical sound like when you plug in an USB stick. Windows sayed once that the connected device is buggy and cannot be detected. Nothing more. When I reconnect no more pop up again.
slev!n said:
I'll create a post there.
Click to expand...
Click to collapse
When you've created that post ask the moderators to move this complete conversation from this thread to the newly created on in the help forum, please. This helps to keep this thread readable and searcheble.
For your trouble: if you can't boot rom, recovery nor fastboot mode, it doesn't make sense to debug the usb connection: what should the pc connect to if none of the three is bootable? There is just nothing up to connect to. That's why I recommended unbrick tool - if that fails rma or go to a repair center.
Hello guys,
I'm using my 3T carefully as a media device just at home. But suddenly I couldn't control my system anymore. I could swipe and open settings, but couldn't turn on WiFi or start any app. So I restarted my phone but it never booted. Screen is completely black and even charging leds doesn't work anymore. I can't access TWRP recovery. I used the button combinations ... Nothing! But when I connect my phone to my computer windows plays the typical sound like when you plug in an USB stick. Windows sayed once that the connected device is buggy and cannot be detected. Nothing more. When I reconnect no more message or pop up again.
Has anyone any idea? Thanks a lot!
Post SS of the device manager after connecting the phone to the PC
150208 said:
Post SS of the device manager after connecting the phone to the PC
Click to expand...
Click to collapse
It doesn't make sense to debug the pc conmection: if neither recovery, fastboot mode nor rom is bootable, there is nothing up and running the pc can connect to (maybe unbrick tool can still access the msm hardware directly, but that's not sure - confirmation is still missing from @slev!n). I'm writing this the second time.
If none of recovery, fastboot mode nor rom is bootable, the last resource before rma or repair center is unbrick tool. I'm writing this the third time!
@slev!n: please ask the moderators to move the existing conversation to thos from the los16 thread here. If all postings have moved, ask the moderators to move this thread from op3/help to op3t/help.
@nvertigo67 I wanted to do so and was searching how to contact moderators but couldn't find it in my XDA app. Maybe someone can give me a hint? I'm kind of new on xda... Thanks!
@150208 And as I wrote: it's not possible to get any kind of message on windows anymore. Just the sound appears when I connect and disconnect.
@nvertigo67 I was also following your advice to use the unbrick tool. I followed the steps on oneplus forum:
https://forums.oneplus.com/threads/guide-oneplus-3-3t-unbrick.531047/
When it comes to the integrity check windows doesn't accept "TESTSIGNING ON". And so windows doesn't recognise my phone in the device manager for the next steps.
And I guess RMA or repair centres are super expensive. I don't know if it's worth it? I thought about buying a device with a broken screen on eBay and try to change the motherboard...
Log in with a web browser locate each posting of the comversation. For each posting in question use the little triangle icon at the botom on the left side, report each posting, set non-urgent and pit the link of this thread together with something like "Please move this posting to the linked thread, thanx in advance".
For disabling driver signature enforcement try method 2. from this post: http://maxedtech.com/about-testmode/
Most of tbe time xda postings are more reliable and more current then the Oneplus forums: https://forum.xda-developers.com/oneplus-3/how-to/op3-collection-unbrick-tools-t3896722, https://forum.xda-developers.com/oneplus-3/how-to/op3-collection-unbrick-tools-t3896722
slev!n said:
[MENTION=4405529]i thought about buying a device with a broken screen on eBay and try to change the motherboard...
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If you already have a thought why do you keep asked here though? If you want another possible solution, at least put an effort to provide the information needed when asked by the one who tried to help you
I'm not into a guessing games, so i'm out
nvertigo67 said:
It doesn't make sense to debug the pc conmection: if neither recovery, fastboot mode nor rom is bootable, there is nothing up and running the pc can connect to (maybe unbrick tool can still access the msm hardware directly, but that's not sure - confirmation is still missing from @slev!n). I'm writing this the second time.
If none of recovery, fastboot mode nor rom is bootable, the last resource before rma or repair center is unbrick tool. I'm writing this the third time!
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There are 2 possible reason when the phone is not detected by the computer, driver or hw problem.
To know it i need to look at the device manager status
If it's hw problem, i'll try not to jump on MB conclussion yet, since there are still another possible reason
When talking about MSM, you need to make sure it's available first on the device manager
Otherwise, it's a waste of data for downloading the tool in these human malware days
Oh yes, the msm guide is quite lag behind. You don't need to boot into test mode anymore with the current driver for qualcomm
I flashed a lot qualcomm devices with w10 without the need to boot into test mode
150208 said:
There are 2 possible reason when the phone is not detected by the computer, driver or hw problem.
To know it i need to look at the device manager status
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True, if only "win is not detecting the device" is known. Since we know much more (neither rom, recovery nor fastboot mode are bootable), the debugging of the usb driver doesn't make sense. The msm tool uses it's own drivers to detect the hardware BEFORE one of the three is booted. If the msm tool has unbricked the device and booting recovery, rom and/or fastboot, you can start debugging the "nprmal" qc usb drivers, if still necessary.
For the costs of rma: maybe it's expensive - maybe oneplus will be obliging... Since you don't relay on the device as your daily driver, you can ask for an estimate of costs - so you can decide if it's worth the costs.
nvertigo67 said:
True, if only "win is not detecting the device" is known. Since we know much more (neither rom, recovery nor fastboot mode are bootable), the debugging of the usb driver doesn't make sense. The msm tool uses it's own drivers to detect the hardware BEFORE one of the three is booted. If the msm tool has unbricked the device and booting recovery, rom and/or fastboot, you can start debugging the "nprmal" qc usb drivers, if still necessary.
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Wait, I fail to see your explanation in line with mine. I want to start debug it on the windows side, but you seems to see it on the phone side.
Do you realize there are cases where everything is black/nothing responding but it's still detected by computer? That when emmc is corrupt, but repairable if you format it.
150208 said:
Do you realize there are cases where everything is black/nothing responding but it's still detected by computer? That when emmc is corrupt, but repairable if you format it.
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If neither fastboot mode nor recovery is bootable, you need the msm interface to refprmat somethimg on emmc. In other words: if there's no recovery nor fastboot, you can't utilize adb or fastboot to reformat or to fix the partition table. You need something to connect to to do the fixing, but without recovery or fastboot, there is nothing adb or fastboot can conmect to, no matter of the driver status on the pc/win side. Once this is fixed (at least fastboot mode is up again) you can utilize the "normal" usb connection again.
What do you want to do with the usb connection, if neither fastboot mode nor recovery is up amd running? What is your suggested next step, if the device is recognized? What should the pc recognize if neither fastboot nor adb os an option? Which command or procedure will fix the emmc?
nvertigo67 said:
If neither fastboot mode nor recovery is bootable, you need the msm interface to refprmat somethimg on emmc.
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Yes, there are other tools but i'm not gonna bother since it's paid
nvertigo67 said:
In other words: if there's no recovery nor fastboot, you can't utilize adb or fastboot to reformat or to fix the partition table. You need something to connect to to do the fixing, but without recovery or fastboot, there is nothing adb or fastboot can conmect to, no matter of the driver status on the pc/win side.
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This is the part where you're incorrect. There are 4 status when a device plugged into the pc.
1. detected and driver is loaded
2. detected and driver isn't loaded
3. detected but not recognized
4. no sign at all
1 and 2 is sw problem, 3 and 4 is hw problem
In order for MSM to do it's job, you need to have either problem no 1 or 2 with qualcomm qloader 9008 driver already or later detected in devmanager
So it's important to know the driver status
OP states there was sounds coming then nothing, which mean it's either 2 or 3, more like 3 but again i repeating myself i don't like guessing games
I don't understand the part why you're explaining/asking about fastboot recovery or etc, his phone is on dead state, nothing-literally-no sign of life unless he plug it to the pc and then it making sounds for the first time,
Why do you even bother thinking about it?
nvertigo67 said:
Which command or procedure will fix the emmc?
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No procedure will fixed his phone since there are no enough information
I think your other question should be already answered. If else, i don't know what to say anymore.
150208 said:
nvertigo67 said:
In other words: if there's no recovery nor fastboot, you can't utilize adb or fastboot to reformat or to fix the partition table. You need something to connect to to do the fixing, but without recovery or fastboot, there is nothing adb or fastboot can conmect to, no matter of the driver status on the pc/win side.
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This is the part where you're incorrect.
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If so, please explain how you can format a partition or fix the partition table if neither fastboot mode nor recovery (or a rooted system for that matter) is bootable.
@slev!n: please give a screenshot of the device manager to @150208. I'm too curious to learn how to fix a broken emmc without recovery nor fastboot mode.
Thank you so far!
I dont want to bother someone. Just thinking about further options thats why I wrote my thought about replacing the motherboard down.
I 'm in test mode now and I did this:
"Step 4 :- Press the power button for 40 seconds to turn off the phone.
Step 5 :- Press only volume up button for a few seconds and while keeping it pressed,connect your phone to PC.Keep volume up pressed till your device shows in device manager as [Unknown Device,QHUSB_BULK (under Unknown Devices) or Qualcomm HS USB (under COMs and Ports)]."
But no device is listet in my device manager. But in msmtool my phone is connected. Does it mean I cann't continue with this tool somehow?
slev!n said:
But no device is listet in my device manager. But in msmtool my phone is connected. Does it mean I cann't continue with this tool somehow?
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The pic is from msm tool, not the device manager. No unknown device in device manager?