Hi I'm relatively new to android but have flashed WM & Symbian before and recently got a DHD unlocked on 2.33. Presently not rooted.
This was something I was just gonna look into and try customs ROMS. But now i have a problem from last night hopefully someone here can help with please.
The phone froze so i took out battery to restart, but on reboot the touch screen won't work so I cant unlock it or anything. I would prefer not to factory reset just yet as the last back up i did to export contacts and sync to windows (vista) contacts was a few weeks ago. So am trying to find another solution and more info from experts here.
I have restarted the phone in BOOT mode and now have 4 options:
FASTBOOT
RECOVERY
SIMLOCK
IMAGE CRC
Is there a way to reset the phone to see if it is purely a software issue without wiping the contacts data? Or a way to access recovery mode to back up the contacts data, even if this means placing some file on an SD card and accessing it via recovery mode to copy contacts data from the phone to SD card? and are their any other options or tools i can use to back up the data.
EDIT
BTW the phone hasn't been dropped or damaged to precipitate the screen fault.
Rebooting from recovery mode didn't help, problem persists. In the extra options in recovery what does "wipe cache partition" do? could that help?
or is there a recovery image i can use to reflash from SD card without wiping the data?
As when one updates the rom from say froyo to gingerbread the data is kept intact.
Or is it possible to image the rom to sd then access the data before i hard reset.
Any advice or help gratefully received.
If you have usb debugging on, you can access your phone through ADB from your pc. Don't know if there are any other options.
Wiping the cache partition doesn't do anything to the contacts and so on.
Sent out of my Free-Candy-Van. Your kids are safe in there. Trust me.
tbh i cant remember if debugging is on or off now, i do remember enabling it at some point but whether i left it on i can't remember and have no way of telling. But am willing to give adb a go...do u have any more info or a link please?
Luckily this isn't my main phone as it's close to junk now, but I wanted to test out 4.2 since my current device doesn't have a ROM yet. That being said, I'm in a real sticky situation that I don't think is possible to get out of.
So here's the problem
-micro USB port is fried, only charges when 0% battery and off. Can't mount storage at all.
-when it boots start up apps force close and it's impossible to get to the homescreen because of infinite popups. Factory reset does not fix this. Why this is is a mystery since it's the gapps that are force closing.
-sdcard is now mysteriously empty. I'm almost positive that I didn't wipe it on accident.
I need to get a new ROM onto it since a full wipe doesn't fix the problem. I can't mount the sdcard/adb push/fastboot due to fried port, I can't download through wifi/bluetooth due to infinite force closes.
Is there any possible solution that I'm not thinking of that can save my beloved gnex?
EDIT: Never mind I fixed it. I ended up wiping data, system, cache, and dalvik individually instead of trusting the factory reset option to do it for me. This of course caused the ROM to be removed completely so there wasn't anything to boot into. I was messing around in the recovery since that's all I could do and I figured out that for some reason whenever I did a factory reset it created another /0 directory on my sdcard. I had something like /sdcard/0/0/0/0/0/0/0/0/ before I could get to my real /sdcard. I flashed a ROM I had saved and am now up and running again. If I didn't have that ROM saved, I would have been screwed for sure.
Wondering if anyone can help me. I downloaded a rom, gapps, and a kernel from an AOKP nightly thread. The current ROM loaded says "Unfortunately, the process com.google.process.gapps has stopped" as well as "Unfortunately, Setup Wizard has stopped". I did the usual, backup in titanium, then backup in clockwordmod, wipe data, wipe cache, flashed the ROM, gapps and kernel. After the boot screen, it displays the two messages listed above.
Normally, I'd be able to restore one of my backups, but those disappeared after I wiped/reflashed a second time (all the other files/.zips that were on the phone are gone too). So I can't restore any backups, reflash any ROMs, or get past the two message screens to download anything else. On top of that, when I connect my phone to my laptop to dump some files on it that way, I get "USB device not recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
I've done this process about 15 times, so I'm not sure why I didn't do it correctly, the only thing different is I flashed a nightly instead of a milestone, and a different kernel. This is the first time I haven't been able to restore anything. If anyone could point out what I did wrong, or more importantly how I can go about at least having something so I can restore my Titanium Backup, I'd greatly appreciate it! Thanks
cuccon said:
Wondering if anyone can help me. I downloaded a rom, gapps, and a kernel from an AOKP nightly thread. The current ROM loaded says "Unfortunately, the process com.google.process.gapps has stopped" as well as "Unfortunately, Setup Wizard has stopped". I did the usual, backup in titanium, then backup in clockwordmod, wipe data, wipe cache, flashed the ROM, gapps and kernel. After the boot screen, it displays the two messages listed above.
Normally, I'd be able to restore one of my backups, but those disappeared after I wiped/reflashed a second time (all the other files/.zips that were on the phone are gone too). So I can't restore any backups, reflash any ROMs, or get past the two message screens to download anything else. On top of that, when I connect my phone to my laptop to dump some files on it that way, I get "USB device not recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
I've done this process about 15 times, so I'm not sure why I didn't do it correctly, the only thing different is I flashed a nightly instead of a milestone, and a different kernel. This is the first time I haven't been able to restore anything. If anyone could point out what I did wrong, or more importantly how I can go about at least having something so I can restore my Titanium Backup, I'd greatly appreciate it! Thanks
Click to expand...
Click to collapse
its probably the gapps that you flashed. did you wipe your sd card too? if not, all your files will be in/data/media/0
simms22 said:
its probably the gapps that you flashed. did you wipe your sd card too? if not, all your files will be in/data/media/0
Click to expand...
Click to collapse
I'm beginning to think I did, I don't even have a media folder anymore. Just 0/, /legacy, and /obb. The 0/ folders has some subfolders like alarms, download, music, movies, etc., but they're all empty. If I did wipe my SD card, how can I flash something new if I can't do it via the phone? My PC isn't recognizing my phone as a USB device either. Thanks for the help
Let me first apologize for all of the information, but I wanted to give you guys as much to go on as possible.
TLDWR - Can't flash roms, can't decrypt phone, can't wipe data, can't mount internal storage, can't use ODIN....where next?
Here is what I got:
SPH-L710
Android vers - 4.2.2
Cyanogenmod vers - 10.1.0-d2spr
Was getting flaky reception when I was on 10.0.0 nightly, decided to update to 10.1.2. Downloaded the the required files through Rom Manager, rebooted into CWM Recovery version 6.0.3.1 (non-touch) and did the install (dirty)....booted up and the ROM itself worked, but all my apps were getting "stopped unexpectedly". I figured, ok, did a dirty update so stuff isn't working; I'll redo it and this time wipe everything (after backup of course). When I went to do this, I noticed that it did not mount my sdcard (internal storage, not external sd card). I thought was odd, tried manually mounting, didn't work, tried rebooting recovery and that didn't work. Thought maybe it was a fluke, tried wiping and reflashing 4.2.2 (CM 10.1.2).....it went very quickly. Rebooted, and all of my stuff is gone, which is good, but now it won't let me restore apps.
At this point, I decided I'd had enough of trying to upgrade, so I decided to downgrade back to my old CM 10.0.0....long story short, the flash went quickly, booted up, things worked, but still had the same problem with the apps. I could see the data on the internal storage when the phone was booted, but it never saw it in recovery mode. After doing some reading, I saw where the filesystem changed when going to 4.2.2 so that you can use the new profiles feature. This seems to be what caused CWM Recovery to not see my internal storage anymore.
I thought well, maybe it's because I am back on 10.0.0, so I tried downloading and flashing 10.1.0. It did the same quick flash and showed after boot that I was running on 10.1.0, but I still couldn't mount internal storage (sdcard) in Recovery. I said screw it, reinstalled my apps and decided to truck on with how it was. Short version here - installed mobileiron and touchdown, ran through the encryption in mobileiron, etc etc...mobileiron didn't recognize touchdown and I could not get LEAP for wifi to work.
Decided I would try to decrypt and completely wipe phone. Removed Mobileiron as administrator, tried to decrypt - could not. Tried tweaking security settings, reboots, adb mount and format - all to no avail. Tried wiping in recovery....this failed because it cannot read my storage (because it can't mount it and it is now encrypted)!
With the phone booted up and running adb shell, I can get to the main file system, but my sdcard, data, data/media directories all look empty. I can't mount sdcard through ADB either.
When all of this failed, I looked to ODIN to fix my woes...no luck here either. Downloaded the stock Sprint ROM (4.1.1 L710VPBLJ7 L710SPRBLJ7 ) and tried flashing it but I get hung up on the "Setup Connection"...in ODIN. I have tried multiple drivers, usb ports, battery pulls, etc...I even tried from another PC.
I know this is a lot of information and I apologize again. If you read through all that, thanks for being thorough...if not, I will answer your questions, but hopefully won't have to repeat a bunch of info again.
My end all questions are - where do I go from here? What other options do I have? Is there any repair place I might be able to take this to that they might be able to decrypt/flash the phone to stock for me?
Thanks in advance,
dwnocturnal
dwnocturnal said:
Let me first apologize for all of the information, but I wanted to give you guys as much to go on as possible.
TLDWR - Can't flash roms, can't decrypt phone, can't wipe data, can't mount internal storage, can't use ODIN....where next?
Here is what I got:
SPH-L710
Android vers - 4.2.2
Cyanogenmod vers - 10.1.0-d2spr
Was getting flaky reception when I was on 10.0.0 nightly, decided to update to 10.1.2. Downloaded the the required files through Rom Manager, rebooted into CWM Recovery version 6.0.3.1 (non-touch) and did the install (dirty)....booted up and the ROM itself worked, but all my apps were getting "stopped unexpectedly". I figured, ok, did a dirty update so stuff isn't working; I'll redo it and this time wipe everything (after backup of course). When I went to do this, I noticed that it did not mount my sdcard (internal storage, not external sd card). I thought was odd, tried manually mounting, didn't work, tried rebooting recovery and that didn't work. Thought maybe it was a fluke, tried wiping and reflashing 4.2.2 (CM 10.1.2).....it went very quickly. Rebooted, and all of my stuff is gone, which is good, but now it won't let me restore apps.
At this point, I decided I'd had enough of trying to upgrade, so I decided to downgrade back to my old CM 10.0.0....long story short, the flash went quickly, booted up, things worked, but still had the same problem with the apps. I could see the data on the internal storage when the phone was booted, but it never saw it in recovery mode. After doing some reading, I saw where the filesystem changed when going to 4.2.2 so that you can use the new profiles feature. This seems to be what caused CWM Recovery to not see my internal storage anymore.
I thought well, maybe it's because I am back on 10.0.0, so I tried downloading and flashing 10.1.0. It did the same quick flash and showed after boot that I was running on 10.1.0, but I still couldn't mount internal storage (sdcard) in Recovery. I said screw it, reinstalled my apps and decided to truck on with how it was. Short version here - installed mobileiron and touchdown, ran through the encryption in mobileiron, etc etc...mobileiron didn't recognize touchdown and I could not get LEAP for wifi to work.
Decided I would try to decrypt and completely wipe phone. Removed Mobileiron as administrator, tried to decrypt - could not. Tried tweaking security settings, reboots, adb mount and format - all to no avail. Tried wiping in recovery....this failed because it cannot read my storage (because it can't mount it and it is now encrypted)!
With the phone booted up and running adb shell, I can get to the main file system, but my sdcard, data, data/media directories all look empty. I can't mount sdcard through ADB either.
When all of this failed, I looked to ODIN to fix my woes...no luck here either. Downloaded the stock Sprint ROM (4.1.1 L710VPBLJ7 L710SPRBLJ7 ) and tried flashing it but I get hung up on the "Setup Connection"...in ODIN. I have tried multiple drivers, usb ports, battery pulls, etc...I even tried from another PC.
I know this is a lot of information and I apologize again. If you read through all that, thanks for being thorough...if not, I will answer your questions, but hopefully won't have to repeat a bunch of info again.
My end all questions are - where do I go from here? What other options do I have? Is there any repair place I might be able to take this to that they might be able to decrypt/flash the phone to stock for me?
Thanks in advance,
dwnocturnal
Click to expand...
Click to collapse
Where did you download your stock Rom from? Did you FULLY uninstall drivers from Windows, before reinstalling?
Sent from my hybrid GS3
joeyhdownsouth said:
Where did you download your stock Rom from? Did you FULLY uninstall drivers from Windows, before reinstalling?
Sent from my hybrid GS3
Click to expand...
Click to collapse
I got the link to the stock stuff through ODIN from here:
http://forum.xda-developers.com/showthread.php?t=2189539
Missed your other question the first time I read your post....Yes, I uninstalled the drivers, rebooted, reinstalled the drivers. Tried connecting on another PC as well.
Ok, little bit of an update.
I went through Recovery and was messing around trying to mount and wipe...I couldn't mount data or sdcard, so I figured I couldn't just format them either. WRONG! I was able to format /data and /data/media, which then let me mount /data. After doing this, I rebooted recovery and I could mount sdcard...so I did and formatted it.
Now, I had my old version of CM 10.0.0 on my external sd card, so I installed that and booted up...WOOT - back to blank CM 10.0.0!
Now I've got all my data and apps saved to a folder on my PC, if I can just figure out a way to put them back on the phones storage and restore from my backup...
dwnocturnal said:
Ok, little bit of an update.
I went through Recovery and was messing around trying to mount and wipe...I couldn't mount data or sdcard, so I figured I couldn't just format them either. WRONG! I was able to format /data and /data/media, which then let me mount /data. After doing this, I rebooted recovery and I could mount sdcard...so I did and formatted it.
Now, I had my old version of CM 10.0.0 on my external sd card, so I installed that and booted up...WOOT - back to blank CM 10.0.0!
Now I've got all my data and apps saved to a folder on my PC, if I can just figure out a way to put them back on the phones storage and restore from my backup...
Click to expand...
Click to collapse
It's sounds as if you should start a totally clean install, then backup your downloaded apps with Titanium Backup after you get ROM setup again.
Sent from my hybrid GS3
Another update:
I couldn't get my backup to restore correctly....I kept getting an error restoring /data. Luckily I had an older backup from several months further and was able to restore that. After doing so, I had to remove my google accounts, readd them, and reinstall my mobile iron client for work and I am now good to go!
Man, that was a nightmare.....thought I had soft-bricked my phone.
How do I mark this thread as solved now?
dwnocturnal said:
Another update:
I couldn't get my backup to restore correctly....I kept getting an error restoring /data. Luckily I had an older backup from several months further and was able to restore that. After doing so, I had to remove my google accounts, readd them, and reinstall my mobile iron client for work and I am now good to go!
Man, that was a nightmare.....thought I had soft-bricked my phone.
How do I mark this thread as solved now?
Click to expand...
Click to collapse
Hit the edit/delete button under the original post, type [SOLVED] before your title. Then click the save button.
Worked!! Thanks.
dwnocturnal said:
Ok, little bit of an update.
I went through Recovery and was messing around trying to mount and wipe...I couldn't mount data or sdcard, so I figured I couldn't just format them either. WRONG! I was able to format /data and /data/media, which then let me mount /data. After doing this, I rebooted recovery and I could mount sdcard...so I did and formatted it.
Now, I had my old version of CM 10.0.0 on my external sd card, so I installed that and booted up...WOOT - back to blank CM 10.0.0!
Now I've got all my data and apps saved to a folder on my PC, if I can just figure out a way to put them back on the phones storage and restore from my backup...
Click to expand...
Click to collapse
It worked. Thans. It looks like this is the only solution!!! I wonder why the OS does not let people decrypt the phone......
Same Issue
demax123 said:
It worked. Thans. It looks like this is the only solution!!! I wonder why the OS does not let people decrypt the phone......
Click to expand...
Click to collapse
Unfortunately I do have the same issue. The problem is I have not backed this up previously. Any suggestions?
Hey fellas,
A while ago I installed Cyanogenmod over my stock Samsung ROM (Rogers) using the Cyanogenmod Installer.
Then a few weeks ago, through settings -> about (or information), I updated to CM11 with no issue.
Today, I was prompted to update again (not sure what version it was, but I believe I had the update check frequency to 1 week, and today was the first time I got this prompt in a while).
The phone seemed to update fine, but after reboot, it is stuck on the splash screen (black background, says Samsung Galaxy S III, and has the cyanogenmod guy/logo at the bottom). This is the splash screen that pops up (usually only for a second) before the boot screen with the rotating circle.
From the search I've done, I was only able to find people that are stuck on the boot screen (with the circle), rather than the splash screen. And for those people the only solutions I was able to find involved factory reset. Before I attempt any of that, I was wondering if there was anything else I could try (other than wiping cache). Idiot that I am, I haven't backed my phone up since I first installed CM, and I have a number of very important contacts and texts that I really can't lose.
Failing that, is there a way to back up such information before wiping user data? Perhaps after booting into recovery?
Thanks in advance for any help whatsoever.
With regards to backing up,
If I boot into recovery, can I back up user data like contacts and SMS through ClockworkMod Recovery? If so, will it work even though the phone doesn't seem to be able to boot?
Under Backup and Restore, I see various options, I think storage/sdcard1 is the external SD card.
If I choose backup to /storage/sdcard1, it starts backing up my data, but exactly what will be backed up? Also, I don't have a ton of space in my SD card, would it be possible to select what to back up and what to skip?
Finally, under Mounts and Storage, there is a mount USB storage option. I assumed going into it will allow my computer (connected by USB) to detect my SD Card, and I can delete stuff off of it, but my computer can't detect the phone/sdcard either as media device or storage. Am I doing something wrong, or is this not what this function is supposed to do?