Touch screen won't work-Help Please - Desire HD Q&A, Help & Troubleshooting

Hi I'm relatively new to android but have flashed WM & Symbian before and recently got a DHD unlocked on 2.33. Presently not rooted.
This was something I was just gonna look into and try customs ROMS. But now i have a problem from last night hopefully someone here can help with please.
The phone froze so i took out battery to restart, but on reboot the touch screen won't work so I cant unlock it or anything. I would prefer not to factory reset just yet as the last back up i did to export contacts and sync to windows (vista) contacts was a few weeks ago. So am trying to find another solution and more info from experts here.
I have restarted the phone in BOOT mode and now have 4 options:
FASTBOOT
RECOVERY
SIMLOCK
IMAGE CRC
Is there a way to reset the phone to see if it is purely a software issue without wiping the contacts data? Or a way to access recovery mode to back up the contacts data, even if this means placing some file on an SD card and accessing it via recovery mode to copy contacts data from the phone to SD card? and are their any other options or tools i can use to back up the data.
EDIT
BTW the phone hasn't been dropped or damaged to precipitate the screen fault.
Rebooting from recovery mode didn't help, problem persists. In the extra options in recovery what does "wipe cache partition" do? could that help?
or is there a recovery image i can use to reflash from SD card without wiping the data?
As when one updates the rom from say froyo to gingerbread the data is kept intact.
Or is it possible to image the rom to sd then access the data before i hard reset.
Any advice or help gratefully received.

If you have usb debugging on, you can access your phone through ADB from your pc. Don't know if there are any other options.
Wiping the cache partition doesn't do anything to the contacts and so on.
Sent out of my Free-Candy-Van. Your kids are safe in there. Trust me.

tbh i cant remember if debugging is on or off now, i do remember enabling it at some point but whether i left it on i can't remember and have no way of telling. But am willing to give adb a go...do u have any more info or a link please?

Related

[Q] Continuous rebooting of my phone

Hello,
2 days ago my HTC desire Z stopped working, so I removed the battery and restarted it. From that moment the phone try to restart but in the middle of the procedure it reboots again and again. I tried the recovery from the initial setup: nothing happened!
I removed the sd and save all data, but sms and contacts were not on it. Not all contacts are sync with my google account. I have the whatsapp database on the sdcard but I don't know if it allows a restore in the future or are unuseful (anyone knows?). All my photo are safe!
I never did a backup!
I searched solutions for 2 days and the results are:
- I should install CWM and backup using that ...but I have not permission to do that
- Starting the remote recovery or uploading the .img on the sdcard is not possible because I am not root
- To obtain the root permission I have to follow a procedure that delete my data...so I don't achieve my goal
- An optional solution is use factory reset...but still I lose my data
- There is a procedure on xda to do an Internal Memory Data Recovery but what can I do with the file that I COULD recover? And in any case I should do the reset, installCWM, unlock boot and after I could try to recover my file, right?
Has anyone ideas how to solve my problem?
Thank you a lot in any case and good work with the forum!!
Kia
Not being rooted your options are very limited, you can try booting in safe mode but that's about it other then wipeing and rooting (hold s key while powering on)
Sent from my HTC Vision using xda premium

[Q] Cyanogenmod Update Stuck on Splash

Hey fellas,
A while ago I installed Cyanogenmod over my stock Samsung ROM (Rogers) using the Cyanogenmod Installer.
Then a few weeks ago, through settings -> about (or information), I updated to CM11 with no issue.
Today, I was prompted to update again (not sure what version it was, but I believe I had the update check frequency to 1 week, and today was the first time I got this prompt in a while).
The phone seemed to update fine, but after reboot, it is stuck on the splash screen (black background, says Samsung Galaxy S III, and has the cyanogenmod guy/logo at the bottom). This is the splash screen that pops up (usually only for a second) before the boot screen with the rotating circle.
From the search I've done, I was only able to find people that are stuck on the boot screen (with the circle), rather than the splash screen. And for those people the only solutions I was able to find involved factory reset. Before I attempt any of that, I was wondering if there was anything else I could try (other than wiping cache). Idiot that I am, I haven't backed my phone up since I first installed CM, and I have a number of very important contacts and texts that I really can't lose.
Failing that, is there a way to back up such information before wiping user data? Perhaps after booting into recovery?
Thanks in advance for any help whatsoever.
With regards to backing up,
If I boot into recovery, can I back up user data like contacts and SMS through ClockworkMod Recovery? If so, will it work even though the phone doesn't seem to be able to boot?
Under Backup and Restore, I see various options, I think storage/sdcard1 is the external SD card.
If I choose backup to /storage/sdcard1, it starts backing up my data, but exactly what will be backed up? Also, I don't have a ton of space in my SD card, would it be possible to select what to back up and what to skip?
Finally, under Mounts and Storage, there is a mount USB storage option. I assumed going into it will allow my computer (connected by USB) to detect my SD Card, and I can delete stuff off of it, but my computer can't detect the phone/sdcard either as media device or storage. Am I doing something wrong, or is this not what this function is supposed to do?

International version - phone is not opening

hey,
i got htc one m8 3 days ago and i rooted the phone yesterday. today i installed a rom and i didnt like it and i deleted all files in recovery mode. after deleting i tried to restart but recovery said "there is no os, are you sure" and i clicked ok. now phone stuck on starting screen with a text "this build is for development purpose only".
as u know i cant remove the battery, i cant close the phone either. i really need your help to install original android software and how to do it
The easiest way is to download the rom you like and put it on external sd card with card reader, put the card in to phone, reboot to recovery and flash new rom from sd card. Second way is to sideload rom from pc to internal memory via adb and flash from there.
You can read about adb sideload from HERE (it's for htc m7 but the principle is the same), or google it.
Have something HERE also.
cabbard said:
hey,
i got htc one m8 3 days ago and i rooted the phone yesterday. today i installed a rom and i didnt like it and i deleted all files in recovery mode. after deleting i tried to restart but recovery said "there is no os, are you sure" and i clicked ok. now phone stuck on starting screen with a text "this build is for development purpose only".
as u know i cant remove the battery, i cant close the phone either. i really need your help to install original android software and how to do it
Click to expand...
Click to collapse
you use recovery wipe system, so it was said there is no os, are you sure. Press power + volume up 10s, screen is black, hold power and press volume down go to recovery, put rom to ext card and flash rom.
cabbard said:
today i installed a rom and i didnt like it and i deleted all files in recovery mode. after deleting i tried to restart but recovery said "there is no os, are you sure" and i clicked ok. now phone stuck on starting screen with a text "this build is for development purpose only".
Click to expand...
Click to collapse
You deleted system, which is the OS. So of course there is no OS.
If you didn't know what that was, why on earth did you wipe it? I suggest slowing down, and learning more about the basics of modding the phone. Wiping system without knowing what it was, indicates a lack of basic knowledge. As does not knowing how to recover from this simple situation.
If you were using TWRP, it says right on the wipe screen that the default wipe (wipe data, cache and Dalvik) is all that is normally needed. It says this for a reason! If you picked "Advanced" it means just that, and you better know what you are doing before selecting to wipe things that you don't understand.
Just restore your nandroid. If you didn't make one before flashing the ROM, again it indicates carelessness and/or a lack of basic knowledge.
Or adb push a ROM, or use a USB card reader on your computer to copy a ROM to removable SD. Then flash in recovery.

Firmware update corrupted data

Hello there I updated my international firmware to unlocked/developer and I got a message saying that my password is correct but I need to reset my phone because the data was corrupt.
This is the first time I saw this message so I tried fixing this by formatting the data partition to ext4. I was able to get back but it reset my phone but I have a twrp backup.
However everytime I restore this backup, it does not recognize my pin. I can get into the phone using my finger print but I run into the phone automatically erasing the data if I try to browse the internal data.
I'm already on a clean rom install using a Google backup. I lost some of my pictures because doing dirty installs reset my camera's save location. I wish to try to retrieve my pictures from the twrp if it is possible. Does anyone have ideas?
Did you have the SD Card set as adoptable storage, or external storage that was encrypted? That might help with someone answering your post.
I feel your pain, I learned of adoptable storage the hard way when I was installing a rom and ended up wiping data because of the install method I was testing not working out, which also took out everything on my sdcard including my backups, it sounds goofy now, but at the time I didn't see it coming lol.
I think you may want to check the last few pages of @Sneakyghost 's HTC 10 firmware thread for discussion of a problem like yours, and someone has posted a link to help another user that had a similar problem to yours, unless that was you. It's in the HTC 10 guides and news section I believe.
revoltech said:
Hello there I updated my international firmware to unlocked/developer and I got a message saying that my password is correct but I need to reset my phone because the data was corrupt.
This is the first time I saw this message so I tried fixing this by formatting the data partition to ext4. I was able to get back but it reset my phone but I have a twrp backup.
However everytime I restore this backup, it does not recognize my pin. I can get into the phone using my finger print but I run into the phone automatically erasing the data if I try to browse the internal data.
I'm already on a clean rom install using a Google backup. I lost some of my pictures because doing dirty installs reset my camera's save location. I wish to try to retrieve my pictures from the twrp if it is possible. Does anyone have ideas?
Click to expand...
Click to collapse
After restoring your nandroid you have to reboot into recovery and delete the three lockscreen files in data/system. Then reboot and you will need to re setup your pin and fingerprints.
Sorry deleted I thought this was my thread when waking up in the middle of the night.
Still have no answer. Even though I was mentioned.

Galaxy Nexus Bootloop hard to solve

Hi there. Before starting this is the original thread: http://forum.xda-developers.com/android/help/galaxy-nexus-maguro-i9250-bootloop-t3515690
so forgive me if i re-post a thread about the same problem but i'm freaking out so try to understand me. I have this phone from 4 years, i've solved different type of problem but this time seems that i can't get out.i'm so stupid i know because take a malware, very bad i think, from a simil-message of whatsapp about damaged chat. I came back from the job, i was tired and i didn't pay attention to the message. Click the windo say to restore backup because chat was damaged and there the nightmare. My nexus gone in bootloop. So i make a nandroid backup and transfered it to my pc with sub, conneted with otg cable. Pass nandroid on my pc with karspersky and malware bytes. No virus, but in my phone i can't formatting all, install anything, copy anything into it. Just copy from it to the pc. I check fastboot and adb cmd they works but can't permit me to copy or flashing rom ecc. I just try odin, nexus root toolkit (NRT), and the solution about the brick even if my phone can go in dowloading mode or recovery or bootloader mode so it doesn't die but it is for me. Odin says the procedure has been good, same NRT but when device restarts nothing is changed. Same bootloop aboutthe rom, omnirom, same File into internal storage. Factory reset, factory/formatting data didn't work. Wipe sy
system, internal storage, nothing. There's always a file that will be update and every action i do it falls out. It is in folder data\system\netstat with a number different by the other are in the same folder. Maybe i miss some procedure or i wrong do it. Someone can hel pe please?. I follow this community because i like android world and 4 years ago i buought my first android phone and my first nexus. I don't want say it goodbay if i can save it. For 1 week, sleeping 5 hours a day, i can't resolve this problem. Can u help me? Thanks a lot.
Galaxy nexus GSM maguro with omnirom 4.4.4 with gapps 4.4.2 stock.
Update
Maybe i wrong something but before i try to install new rom or make a full wipe, i use twrp, which partition in mount section need to be checked? There are system, data, cache, usb otg. I think that if i should wipe for example davilk cache,cache and data to update a new rom, in mount section data and cache need to be checked wright? Because if they are not checked i couldn't re-write the new rom. Yesterday seemed i was able to delete some partition because the mb of internal storage were changed. Try update to twrp 3.0.2 but i'm still with 2.8.7. Repeat maybe i wrong some passage so i can't flash or update anything. So how does mount section works? Which partition need to be always checked?
Thanks.

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