Hello I just bought a near new nexus 5x 32gb for £80 no marks at all and thought I got bargain but now since I have read some of these posts there is a big problem with bootlooping mine isn't doing it but does it affect all nexus 5x or does it only affect a few devices
ttocs99 said:
Hello I just bought a near new nexus 5x 32gb for £80 no marks at all and thought I got bargain but now since I have read some of these posts there is a big problem with bootlooping mine isn't doing it but does it affect all nexus 5x or does it only affect a few devices
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It affects all Snapdragon 808 powered phones my lg g4 had the issue before I got the 5x
kevtrysmoddin said:
It affects all Snapdragon 808 powered phones my lg g4 had the issue before I got the 5x
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Well I've spoken to LG and they said it only affected a small amount of 5x? I don't know just hope it doesn't happen to mine
I've had a 5x since they were released and I don't have a boot loop issue. I don't know the percentage but there are more that don't have the issue than have the boot loop issue.
Sent from my [device_name] using XDA-Developers Legacy app
My household has had two 5Xs since they were released and neither has had a bootloop problem. If yours does develop the problem, LG has been pretty good about fixing them even if they're not under warranty, according to quite a few people on the forums.
Jacquestrapp said:
My household has had two 5Xs since they were released and neither has had a bootloop problem. If yours does develop the problem, LG has been pretty good about fixing them even if they're not under warranty, according to quite a few people on the forums.
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That's all good but mine is pre-owned,paid 80 for it 32gb in black
I got mine 5-6 months after release and i have no problems at all..
Sent from my Nexus 5X using XDA Labs
Thanks for the feedback but is there anyways to find out how many have actually been bootlooping and sent to LG or Google for replacement or repair
@ttocs99: I'd say, stop the carousel. There are no reliable statistics. Avoid high cpu-temperatures, because they might cause breaking solder-points. And enjoy.
There are two things you can do:
1. Don't push the phone too hard. As rp158 says, heat is your enemy and can cause the bootloop problem.
2. Make sure you keep any important data on the phone's internal storage backed up. If you do get the bootloop, you probably won't be able to get your data off the phone afterwards.
Related
I haven't been on here for quite some time and wanted to know if others with this phone have been able to get something different (possibly V10) from LG. This morning I was looking at a media intensive web page and the phone froze (has done this many times) then rebooted. After the LG splash screen it just died despite having 44% battery. After this it would not recognize being charged and would not power on. If I let it sit long enough and remove and replace the battery it will show the LG splash screen then die again.
I'm asking the question about switching devices because there has been nothing but problems from touch screen misses, to the QC 808 heating up like an oven, now the bootloop issue. I've always came to XDA to mod an already perfectly working phone. I am now feeling like I'll have to start modding my phone just to get it to work right. I am thinking of reaching out to LG to try see if they are giving any options to us.
The same thing happened to me this morning, was looking at a video on Facebook when it suddenly froze up! Did not respond to anything... Had to pull the battery but now it does not respond to anything, had 90% battery!... After doing what You wrote, waiting a while and then put the battery back in it started up, but it stays on the LG logo for aprox a minute, before it just goes black again!? Did You find a solution? It is under a year old, so I presume this is a reclamation from LG? I have never had any issues with it like oveheating etc etc, only thing was a dead pixel on the screen when I bought it, but got a replacement screen without any problems from the service provider, so the sevice and time used was great, really hope that it is going that smoot this time too.... But seems like there are a lot of issues with the G4.... my wifes G4 has has the problems with overheating and battery drain, but mine has worked great, until now ?
Sent from my Nexus 7 using XDA-Developers mobile app
Check your S/N. If that starts with anything between 505 and 509... welcome to the club.
That's a well know issue with logic board on those batches causing the board to die and requiring replacement.
I am in the club, It starts with 505 ?? i tought it was the bootloop issue on those numbers, did not know there was a issue with the motherboards before I started googleing.. And I did not know it replyed the 505-509 batch, so thanks for the info? so if it is a known case for LG and their repair services, it should not be any discussion about replacing it ?
Sent from my Nexus 7 using XDA-Developers mobile app
waagbull said:
I am in the club, It starts with 505 i tought it was the bootloop issue on those numbers, did not know there was a issue with the motherboards before I started googleing.. And I did not know it replyed the 505-509 batch, so thanks for the info so if it is a known case for LG and their repair services, it should not be any discussion about replacing it
Sent from my Nexus 7 using XDA-Developers mobile app
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He's guessing.
Just to be completely clear:
There has been no official confirmation from LG or any official source of what devices are affected and what causes the issues.
Anybody saying it's 505's only, 505-509 are only speculating and have no official information.
LG have stated that the bootloop is covered for another 3 months outside the standard 12 month warranty.
Hello
I want to buy LG G4, but buy new or refurbished to avoid bootloop ?
moshxsoft said:
Hello
I want to buy LG G4, but buy new or refurbished to avoid bootloop ?
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From what it seems no g4 is safe. From what ive read even the g5s are suffering from this bootloop to. Several people said that ic power managment is the problem and mother board replacement are the fix. Now i dont know how far all of this goes as i have a suposed safe model and only have had 4 months.
But from a longtime lg user id got with another manafaturer. Such as a nexus.
TheMadScientist420 said:
From what it seems no g4 is safe. From what ive read even the g5s are suffering from this bootloop to. Several people said that ic power managment is the problem and mother board replacement are the fix. Now i dont know how far all of this goes as i have a suposed safe model and only have had 4 months.
But from a longtime lg user id got with another manafaturer. Such as a nexus.
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is this mean refurbished one will be safe?
moshxsoft said:
is this mean refurbished one will be safe?
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Suposedly they are. But. Many claims that even the refurbs. Claims that the one that lg repairs. Bassicly. Rumors are no g4 is safe.
Your best bet is to buy a refurbished one which already had a motherboard replaced...just ask the seller whether it is repaired
Sent from my LG-H815 using XDA-Developers mobile app
I am considering this phone but was wondering how easy it is to root and are there some issues with it? I have been using AT&T galaxys for a while and am tired of their locked bootloader. Is Verizon the best choice or would Tmobile be better? thanks
Don't. Way too many boot loops, and the verizon version can not be unlocked nor rooted, at least on MM.
I wouldn't necessarily say don't buy it. I had a g3 on Verizon that I could fully unlock and do whatever to, and I still bought the g4.
I was a huge fan of the design of the g3, so I wanted something similar to it. The g4 is slightly bigger and taller which is something most people wouldn't like but I do like it.
I've never had any of the boot loop issues and its not difficult to root it. I'm currently running the rooted 13b image from the General section, rooted, and it works perfectly. Has been for a month now!
Still really up to your likes and wants, though.
Sent from my VS986 using Tapatalk
droidian1441 said:
I wouldn't necessarily say don't buy it. I had a g3 on Verizon that I could fully unlock and do whatever to, and I still bought the g4.
I was a huge fan of the design of the g3, so I wanted something similar to it. The g4 is slightly bigger and taller which is something most people wouldn't like but I do like it.
I've never had any of the boot loop issues and its not difficult to root it. I'm currently running the rooted 13b image from the General section, rooted, and it works perfectly. Has been for a month now!
Still really up to your likes and wants, though.
Sent from my VS986 using Tapatalk
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I can't really recommend the G4 to anybody anymore. First is the bootloop issue, it's real, mine just failed last week, and I always babied the phone. It's a severe manufacturing defect that affects the majority of phones produced in the first 4 months or so, and to a lesser degree later models as well. Check out the boot loop thread on reddit, it's huge. LG's response to the issue is the worst, since they are not recalling the phone or repairing it no questions asked. They will only repair it if you are within the first 12 months of warranty and have the receipt to proof it. That means if you buy a used one/refurbished one from eBay or so, you are out of luck, even if it's less than 12 months old. If you buy a non-US model, forget, LG will flat out refuse to repair it too. Finally, if your phone has the slightest ding or crack, LG will not repair it, even it has no relation to the boot loop.
Second the OP mentioned he wants to root without lots of troubles. You can only root Lolipop on the Verizon model, no root possible on MM and probably not on Nougat either (whenever that comes out for the G4).
So in theory the G4 is a nice phone when it works, but you are way too likely to run into serious trouble and rooting is severely restricted.
konradsa said:
I can't really recommend the G4 to anybody anymore. First is the bootloop issue, it's real, mine just failed last week, and I always babied the phone. It's a severe manufacturing defect that affects the majority of phones produced in the first 4 months or so, and to a lesser degree later models as well. Check out the boot loop thread on reddit, it's huge. LG's response to the issue is the worst, since they are not recalling the phone or repairing it no questions asked. They will only repair it if you are within the first 12 months of warranty and have the receipt to proof it. That means if you buy a used one/refurbished one from eBay or so, you are out of luck, even if it's less than 12 months old. If you buy a non-US model, forget, LG will flat out refuse to repair it too. Finally, if your phone has the slightest ding or crack, LG will not repair it, even it has no relation to the boot loop.
Second the OP mentioned he wants to root without lots of troubles. You can only root Lolipop on the Verizon model, no root possible on MM and probably not on Nougat either (whenever that comes out for the G4).
So in theory the G4 is a nice phone when it works, but you are way too likely to run into serious trouble and rooting is severely restricted.
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I got a bootlooped g4 on eBay and sent it to lg for repair no questions asked. I get it back Tuesday
Honestly for the money, just get a ONE+ 3
Thanks guys, as usual I didn't realize the extent of the boot looping problem until after I bought it. I have a 30 day guarantee so the first problem and back it goes. thanks for the help. It is clearly a great phone when it works. I have not been thrilled with my s5, my s4 worked better it was just that the battery life as abysmal. I will check out the ONE+3, thanks
Hello guys i've been seeing a lot of boot loop news and lg starting to refund people because they don't have spare parts : http://www.mobilechoiceuk.com/News/...offering-refunds-instead-of-replacements.aspx .
So should I be worried that my 5x will boot loop ? I've been using it for 2 months now on 7.0 september update .
just yesterday happened to mine!
Did you try to fix it or got it refunded under warranty ? Also rooted or stock with update ?
Hi, i guess that nobody could know that, but the problem seems to be the same as LG G4, LG V10, LG Flex 2 (all 2015 devices with almost the same motherboard that the Nexus 5x). You can search on the web "bootloop G4 reddit" "nexus 5x bootloop reddit" and you will find tons of reports, the majority of them (N5x) from last 3 months, and this holds the theory that is a welding issue on the CPU or sometimes on the EMMC chip (apparently LG did not weld very well that year...). The mentioned devices (included ours) seem to last from 9 to 14 months and finally the welding breaks. But now, we know it's strictly a HARDWARE issue NOT caused by 7.0 upgrade, irt's only a question of coincidence between the useful life of the weld and the launch of the 7.0 OTA.
So we all got very high possibilities that this occurs to our devices, eventually. I'm not sure that this is gonna happen to you, it really dependes of many many many factors (heavy usage, kernel profiles, temperature of your country/city/house/workplace, etc etc).
Maybe it never happens to you, but i know what you feel, is not very nice to feel that your phone could die in any moment. It was a low punch for me (i owned a G4 and it bootlooped twice) anyway i am going to sell my N5x due to this problem. Hope i help you with my point of view.
It is solder not weld.
Only Google/LG know how widespread the problem is on 5x.
My guess is it is far more than normally expected for phones but nowhere near as prevalent as posts on forums might make it seem.
So normally you might expect .01% of these types of solder problems. If the problem went up 100x to 1% and you sold 3m phones, that means 30,000 phones with the problem, whereas before you might only see 300.
30,000 people searching google and seeing other people posting about bootloop can start a panic.
If you actually had 10, 20, 30% of people with this problem you would have huge threads.
That's just my opinion.
sfhub said:
It is solder not weld.
Only Google/LG know how widespread the problem is on 5x.
My guess is it is far more than normally expected for phones but nowhere near as prevalent as posts on forums might make it seem.
So normally you might expect .01% of these types of solder problems. If the problem went up 100x to 1% and you sold 3m phones, that means 30,000 phones with the problem, whereas before you might only see 300.
30,000 people searching google and seeing other people posting about bootloop can start a panic.
If you actually had 10, 20, 30% of people with this problem you would have huge threads.
That's just my opinion.
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If you said "It is solder not weld." for me, thanks i didn't know the correct word, english is not my native language (I only learn reading on forums), so i see that you know (or it seems) about solder problems. Look i had two LG G4 both of them die, but not just mine even a cousin had the same issue whit his G4, so i really want to know if you think that the 5x soldering problem is a similar case of high-end 2015 LG Phones G4/V10/FLEX2 (of that magnitude)? or if it's just a "paranoia", i mean we know that the bootlooping issue on this device exists but you would recommend me (i really like this phone) to keep it?
This issue got me really worried due to my bad experiencie with the G4. I just bought the N5x 1 month ago. thank you.
same question how to know if my phone will bootloop...i have my nexus 5x 5 week ago but i bay it not new i bay it used...i upgrade to android nougat no issus right now..ho to know if i will have a probleme in the future iam afraid now
moonlightdrive said:
i see that you know (or it seems) about solder problems. Look i had two LG G4 both of them die, but not just mine even a cousin had the same issue whit his G4, so i really want to know if you think that the 5x soldering problem is a similar case of high-end 2015 LG Phones G4/V10/FLEX2 (of that magnitude)? or if it's just a "paranoia", i mean we know that the bootlooping issue on this device exists but you would recommend me (i really like this phone) to keep it?
This issue got me really worried due to my bad experiencie with the G4. I just bought the N5x 1 month ago. thank you.
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I've been dealing with substandard solder since xbox RROD (red ring of death) where everyone was trying to get their xbox cpu reballed until microsoft admitted the problem.
As I mentioned, I'm sure the incident on 5x is much higher than normal phones, but that might still be a low % (even though it is a relatively high absolute # because of the # of phones that are sold)
I have no idea whether 5x is worse, better, or same as G4 problem. G4 seemed even higher, but could be because more phones were sold. Only LG knows for sure.
A lot of folks in US are finding that their credit card actually extends their warranty beyond manufacturers warranty and people will probably get their money back that way if all else fails.
Of course that doesn't help you if you are traveling and the phone dies. I end up using Google Fi as the service provider for this phone, so if that happened I could just shift all the calls and texts to another phone or tablet and keep going until I get a replacement phone, so I'm not super worried.
I regularly back up the stuff on my phone so the most I would lose is like 1 or 2 days of stuff, which I can deal with.
Personally I wouldn't be super worried this is going to happen to you, but be prepared with backups in case it does, but that is good practice for any phone, because it could always get stolen or drop and break.
Tarbruh said:
Hello guys i've been seeing a lot of boot loop news and lg starting to refund people because they don't have spare parts : http://www.mobilechoiceuk.com/News/...offering-refunds-instead-of-replacements.aspx .
So should I be worried that my 5x will boot loop ? I've been using it for 2 months now on 7.0 september update .
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I got my 5X a month ago.... I figure it has a 1 yr warranty so I am not too worried yet.... Lets hope if it happens it does it in the next 11 months
please someone tell me how to know if my phone nexus 5x will have bootloop.i bay this phone not new but used .i bay it from a shop he tell me is from usa and me from morroco.i dont have any paper of warranty or something like this i just have the phone...if the bootloop issus touch my phone what can i do?i have the warranty or not???i dont have mony to buy a new phone please help me
znayver said:
please someone tell me how to know if my phone nexus 5x will have bootloop.i bay this phone not new but used .i bay it from a shop he tell me is from usa and me from morroco.i dont have any paper of warranty or something like this i just have the phone...if the bootloop issus touch my phone what can i do?i have the warranty or not???i dont have mony to buy a new phone please help me
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Well from what I know if you don't have warranty paper then you can't get warranty by just showing the phone . Its not a 100% chance that it will boot loop I think , but if your not safe with it I suggest selling it working rather than looking for help when broken . Thats just my point of view .
moonlightdrive said:
Hi, i guess that nobody could know that, but the problem seems to be the same as LG G4, LG V10, LG Flex 2 (all 2015 devices with almost the same motherboard that the Nexus 5x). You can search on the web "bootloop G4 reddit" "nexus 5x bootloop reddit" and you will find tons of reports, the majority of them (N5x) from last 3 months, and this holds the theory that is a welding issue on the CPU or sometimes on the EMMC chip (apparently LG did not weld very well that year...). The mentioned devices (included ours) seem to last from 9 to 14 months and finally the welding breaks. But now, we know it's strictly a HARDWARE issue NOT caused by 7.0 upgrade, irt's only a question of coincidence between the useful life of the weld and the launch of the 7.0 OTA.
So we all got very high possibilities that this occurs to our devices, eventually. I'm not sure that this is gonna happen to you, it really dependes of many many many factors (heavy usage, kernel profiles, temperature of your country/city/house/workplace, etc etc).
Maybe it never happens to you, but i know what you feel, is not very nice to feel that your phone could die in any moment. It was a low punch for me (i owned a G4 and it bootlooped twice) anyway i am going to sell my N5x due to this problem. Hope i help you with my point of view.
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Well I think i have the same point of view to sell the phone working rather that having a paper holder . At least for me its the most logical thing to do maybe the chance isn't high for it to happen but I am not secure with a tought that my phone could die + im a heavy user so i migh make it to the boot loop faster .
Tarbruh said:
Well from what I know if you don't have warranty paper then you can't get warranty by just showing the phone . Its not a 100% chance that it will boot loop I think , but if your not safe with it I suggest selling it working rather than looking for help when broken . Thats just my point of view .
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oooh nooo is there an application or something to know if the motherboard is fine or something like this and the bootloop dont affected my device??
znayver said:
oooh nooo is there an application or something to know if the motherboard is fine or something like this and the bootloop dont affected my device??
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Well I don't know if there is or not but from what I know about the problem its random af , so I don't think there is unless only some motherboards are prone to the defect but I think it involves all , just happens randomly . Not 100% sure tho !
Tarbruh said:
Well I don't know if there is or not but from what I know about the problem its random af , so I don't think there is unless only some motherboards are prone to the defect but I think it involves all , just happens randomly . Not 100% sure tho !
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tnx for your reponse my friend
znayver said:
tnx for your reponse my friend
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No worries , best of luck
Hello everyone.
Is there any way I can identify if a 5X has presented the bootloop issue, or if it already has 2 disabled cores? Where should I check that?
The screen of my daily driver is completely destroyed and I need to buy a phone, there's this person selling me an used 5X for cheap , but I'm a bit afraid of the bootloop issue and I'd like to know if it has already gone through it.
Seller says it hasn't, but since he's not a close friend of mine or anything, I prefer not to trust.
Regards