Guys, i'm literally in panic. I really need some help, please.
I have an unlocked bootloader, was using Nougat 7.1.1 with december security patch, but these sec. patch "bricked" my cam, so i downgraded to marshmallow but without flashing gpt.bin and bootloader.img, I upgraded to 7.0, and then upgraded to april sec. patch 2017, but after the ota was being installed, the phone bricked, i was not able to do anything. My led doesn't appears after anything. I tried a lot of blankflash files, but none of them worked for me, since those files were for users who were in 7.0(I guess), so i literally need your help guys, what to do? will Motorola release blankflash for us? I want my phone back, i use it all the time, I don't know what to do, i'm almost crying for this lost.
Please help me!
I've searched on the forum, but nothing worked.
IM IN PANIC OMG!
follow : https://forum.xda-developers.com/moto-z-play/how-to/guide-unbrick-moto-z-play-t3618492
and you should attach error log from blankflash.
xdaVTU said:
Guys, i'm literally in panic. I really need some help, please.
I have an unlocked bootloader, was using Nougat 7.1.1 with december security patch, but these sec. patch "bricked" my cam, so i downgraded to marshmallow but without flashing gpt.bin and bootloader.img, I upgraded to 7.0, and then upgraded to april sec. patch 2017, but after the ota was being installed, the phone bricked, i was not able to do anything. My led doesn't appears after anything. I tried a lot of blankflash files, but none of them worked for me, since those files were for users who were in 7.0(I guess), so i literally need your help guys, what to do? will Motorola release blankflash for us? I want my phone back, i use it all the time, I don't know what to do, i'm almost crying for this lost.
Please help me!
I've searched on the forum, but nothing worked.
IM IN PANIC OMG!
Click to expand...
Click to collapse
location/country?
what firmware have you been using?
RSD lite?
KrisM22 said:
location/country?
what firmware have you been using?
RSD lite?
Click to expand...
Click to collapse
I'm from Brazil, so channel retbr
I was using latest version of 7.1.1 (NPNS26.118-22-12)
RSD Lite i was using the 6.2.4 version
Remember that I downgraded to 6.0.1 and upgrde through OTA to 7.0, with that OTA my phone gt bricked.
I can't reboot into bootloader to flash anything, that's why I want the blankflash
Edit. As I want my device ASAP, I've gone to a assistance. He said he was gonna send my device to another city to their software team. If they get the problem and solve it, I'll just pay 80 reais(my currency), if not, i don't pay anything.
What do you think? Do you think it's possible to fix it without changing the motherboard? And about the board, do you think that it's worth it changing it?
xdaVTU said:
I'm from Brazil, so channel retbr
I was using latest version of 7.1.1 (NPNS26.118-22-12)
RSD Lite i was using the 6.2.4 version
Remember that I downgraded to 6.0.1 and upgrde through OTA to 7.0, with that OTA my phone gt bricked.
I can't reboot into bootloader to flash anything, that's why I want the blankflash
Edit. As I want my device ASAP, I've gone to a assistance. He said he was gonna send my device to another city to their software team. If they get the problem and solve it, I'll just pay 80 reais(my currency), if not, i don't pay anything.
What do you think? Do you think it's possible to fix it without changing the motherboard? And about the board, do you think that it's worth it changing it?
Click to expand...
Click to collapse
follow what @ Ax1qwer said above, or change it. Never download to MM.
Ax1qwer said:
follow : https://forum.xda-developers.com/moto-z-play/how-to/guide-unbrick-moto-z-play-t3618492
and you should attach error log from blankflash.
Click to expand...
Click to collapse
i'm not able to download his file, i get error 401 when i click the link.
Anyway, my phone is with the assistance now, tuesday i'll get it back either they fixed it or not, but i hope they solve it...
I downloaded others blankflashes.bat but all of them didn't work, i got this everytime(attached)
The attached file is just one of the logs i got, i tried others files, but I deleted them... sorry
Related
I've been searching high and low for a full nougat firmware package for the RETUS model... and i cant find one. Has anyone else found one?
I know there are OTAs out there, I'm looking for an FXZ that can be used with fastboot.
filefactory, mirrors.lolinet, etc... seem to have most 7.0 firmware packages EXCEPT for RETUS which only have 6.0 packages.
I have not seen a release for RETUS as of yet... did you not make a nandroid of your original stock before you started flashing...?
If not, flash the 6.0 and the updates found here on XDA.
Jimi Mack said:
I have not seen a release for RETUS as of yet... did you not make a nandroid of your original stock before you started flashing...?
If not, flash the 6.0 and the updates found here on XDA.
Click to expand...
Click to collapse
I haven't unlocked or flashed anything yet... I wanted to try and find an up to date firmware package to have on hand before I start flashing anything.
Do you know if there would be an issue with using the latest 7.0 RETAIL firmware package on my RETUS device?
https://mirrors.lolinet.com/firmware/moto/addison/official/RETAIL/
I'm still trying to wade through all these posts about firmware packages and the lost imei issues.
FanDroid09 said:
I haven't unlocked or flashed anything yet... I wanted to try and find an up to date firmware package to have on hand before I start flashing anything.
Do you know if there would be an issue with using the latest 7.0 RETAIL firmware package on my RETUS device?
https://mirrors.lolinet.com/firmware/moto/addison/official/RETAIL/
I'm still trying to wade through all these posts about firmware packages and the lost imei issues.
Click to expand...
Click to collapse
Sorry to bump this thread, but I tried to root my 7.0 retus yesterday and it is now bootlooping and not working pretty much at all. I am having the same problem with being unable to find stock 7.0 retus fastboot firmware. Did you ever find a solution? Did you just install the retail version, or did you find a fastboot file?
chris23445 said:
Sorry to bump this thread, but I tried to root my 7.0 retus yesterday and it is now bootlooping and not working pretty much at all. I am having the same problem with being unable to find stock 7.0 retus fastboot firmware. Did you ever find a solution? Did you just install the retail version, or did you find a fastboot file?
Click to expand...
Click to collapse
What did you do to root? Unlock bootloader then what?
chris23445 said:
Sorry to bump this thread, but I tried to root my 7.0 retus yesterday and it is now bootlooping and not working pretty much at all. I am having the same problem with being unable to find stock 7.0 retus fastboot firmware. Did you ever find a solution? Did you just install the retail version, or did you find a fastboot file?
Click to expand...
Click to collapse
Unfortunately I was never able to find a Retus firmware package. However I did flash the Retail firmware package from this thread:
https://forum.xda-developers.com/moto-z-play/how-to/downgrade-7-1-1-soak-test-to-7-0-t3646807
If you follow that guide you should be fine. Worked good for me.
BTW
Nice I See Stars avatar. :good:
Listened to New Demons on repeat when it came out back in the day haha.
EspElement said:
What did you do to root? Unlock bootloader then what?
Click to expand...
Click to collapse
So I am on Retus and upgraded to April patch. Then I unlocked bootloader (successfully), flashed newest TWRP (successfully), flashed the f2fs patch kernel for 7.0 (successfully), then finally Magisk's newest stable (successfully). Phone booted up fine. I went into settings and tried to factory reset, and when the phone rebooted it went to recovery and then now it just doesn't ever boot. It just bootloops. No idea why that is happening.
I found a thread that has steps to downgrade to MM (without flashing bootloader or modem or things that would possibly hard brick) and then after the downgrade I can sideload the Nougat update.
I've seen a lot of people saying if you downgrade after April patch you may hard brick your device, which I am definitely trying to avoid. So if you have any other ideas or if you think what I'm doing is fine, any advice is appreciated!
---------- Post added at 09:14 AM ---------- Previous post was at 09:12 AM ----------
FanDroid09 said:
Unfortunately I was never able to find a Retus firmware package. However I did flash the Retail firmware package from this thread:
https://forum.xda-developers.com/moto-z-play/how-to/downgrade-7-1-1-soak-test-to-7-0-t3646807
If you follow that guide you should be fine. Worked good for me.
BTW
Nice I See Stars avatar. :good:
Listened to New Demons on repeat when it came out back in the day haha.
Click to expand...
Click to collapse
I might try that instead of taking the risk of downgrading. This seems to be much better. Do you know if I would still get OTAs going this route?
Nice!! Never found anyone else on here that likes that music. I've seen them live and met them twice, they are amazing.
Does anyone know where to get the latest either RETAIL or RETUS stock firmware with the May 1st security update? NPN25.137-24.4
chris23445 said:
So I am on Retus and upgraded to April patch. Then I unlocked bootloader (successfully), flashed newest TWRP (successfully), flashed the f2fs patch kernel for 7.0 (successfully), then finally Magisk's newest stable (successfully). Phone booted up fine. I went into settings and tried to factory reset, and when the phone rebooted it went to recovery and then now it just doesn't ever boot. It just bootloops. No idea why that is happening.
I found a thread that has steps to downgrade to MM (without flashing bootloader or modem or things that would possibly hard brick) and then after the downgrade I can sideload the Nougat update.
I've seen a lot of people saying if you downgrade after April patch you may hard brick your device, which I am definitely trying to avoid. So if you have any other ideas or if you think what I'm doing is fine, any advice is appreciated!
---------- Post added at 09:14 AM ---------- Previous post was at 09:12 AM ----------
I might try that instead of taking the risk of downgrading. This seems to be much better. Do you know if I would still get OTAs going this route?
Nice!! Never found anyone else on here that likes that music. I've seen them live and met them twice, they are amazing.
Click to expand...
Click to collapse
Do not side load android N!! You will brick.
Do as the person said here. Flash the N from the forms without .gpt and bootloader
EspElement said:
Do not side load android N!! You will brick.
Do as the person said here. Flash the N from the forms without .gpt and bootloader
Click to expand...
Click to collapse
Yep, I did exactly as that thread said and everything has been working great so far! Thank you both for the help, it is greatly appreciated. I was up until almost 3 AM last night trying to fix it.
chris23445 said:
Yep, I did exactly as that thread said and everything has been working great so far! Thank you both for the help, it is greatly appreciated. I was up until almost 3 AM last night trying to fix it.
Click to expand...
Click to collapse
Is it worth after all?
chris23445 said:
Yep, I did exactly as that thread said and everything has been working great so far! Thank you both for the help, it is greatly appreciated. I was up until almost 3 AM last night trying to fix it.
Click to expand...
Click to collapse
I've been there done that that's for sure. I just bricked one of my Moto Z plays last week doing what you were about to do.
StOP!!!! If you are on Custom firmware above 6, for the love of everything holy and merciful DO NOT downgrade so you can get the OTA. Some of us have and we are waiting for blankflash files that don't even exist yet.
tpx00 said:
StOP!!!! If you are on Custom firmware above 6, for the love of everything holy and merciful DO NOT downgrade so you can get the OTA. Some of us have and we are waiting for blankflash files that don't even exist yet.
Click to expand...
Click to collapse
He stopped and is all good! I am with you. Got a dead Moto Z Play. My new one from eBay is coming today. Sigh
EspElement said:
He stopped and is all good! I am with you. Got a dead Moto Z Play. My new one from eBay is coming today. Sigh
Click to expand...
Click to collapse
Ya I'm about to go pick up a nexus 6 from craigslist until mine comes back from Motorola.
I have the 1635-03 variant of MZP. I just successfully restored the stock firmware (RETCN_6.0.1) and immediately after launched the update to 7.0.1 Nougat. downloaded and promoted to install, began installation. phone reboot, update installing then bam.. a total blackout.. black screen; unable to boot or even enter fastboot..
Don't know what happened :crying::crying::crying:
Please help me find out what happened
(Still got a valid warranty, but have unlocked the bootloader, so don't think they'll accept to take it back)
Hey.. Sorry that I'm the one to break the bad news, but you just hard bricked your moto z play. If you downgraded to MM when you have already had the April Nougat Patch, and upgraded back to nougat then it'll turn the phone into a paper weight. Theres other post on xda of people reporting the problem. No fixes as of right now. You'll have to sit on it till a solution comes up.
Dchoi229 said:
Hey.. Sorry that I'm the one to break the bad news, but you just hard bricked your moto z play. If you downgraded to MM when you have already had the April Nougat Patch, and upgraded back to nougat then it'll turn the phone into a paper weight. Theres other post on xda of people reporting the problem. No fixes as of right now. You'll have to sit on it till a solution comes up.
Click to expand...
Click to collapse
Thanks for the info.. any suggested threads to follow ?
https://forum.xda-developers.com/moto-z-play/how-to/guide-unbrick-moto-z-play-t3618492
Best of luck to you.
Ok long and short; reverted to MM base, wiped clean, accepted the OTA for 7.0. Did not get an error message in stock recovery while it updated. It finished went to reboot and nothing. When I plug it in , led flashes. unplug it and led turns off. Plug in and out of computer. And the PC recognizes something is plugged in but can't find any hardware changes in device manager. Not sure what I ca try next????
Attempted
fast boot - no device
Adb - no device
Computer - makes sound when plugged or unplugged but not in window explorer
Rsd lite- no device.
I feel like the battery died while writing battery charging files or something???
Willing to try anything
Thanks guys. Matt
RETUS xt1635-02 / sec. patch either August or November 2016 mm 6.0.1
It's a hard brick. Sad, there is nothing you can do to fix it. Except You will need to send it back to the manufacturer or change the logic board.
The reason of the brick is accepting 7.0 ota after downgrading to MM.
Yousvel said:
It's a hard brick. Sad, there is nothing you can do to fix it. Except You will need to send it back to the manufacturer or change the logic board.
The reason of the brick is accepting 7.0 ota after downgrading to MM.
Click to expand...
Click to collapse
Yup, can confirm. Sorry OP.
Sent from my XT1635-02 using Tapatalk
Another one. Sucks bro...
The issue did indeed come from downgrading and then accepting the OTA. When you downgrade firmware on a moto phone you can NOT flash the downgraded bootloader. It can cause problems like this.
That's what I figured,wasn't worried since I was on November security patch. why is it that I was able to do so a couple months ago? Was on MM ota'd then custom rom and when I had problems I flashed MM and ota'd back to 7.0? I
tpx00 said:
That's what I figured,wasn't worried since I was on November security patch. why is it that I was able to do so a couple months ago? Was on MM ota'd then custom rom and when I had problems I flashed MM and ota'd back to 7.0? I
Click to expand...
Click to collapse
It was possible with any patch before the April one. Since April, no dice.
FanDroid09 said:
Another one. Sucks bro...
The issue did indeed come from downgrading and then accepting the OTA. When you downgrade firmware on a moto phone you can NOT flash the downgraded bootloader. It can cause problems like this.
Click to expand...
Click to collapse
If i downgrade without flashing bootloader and gpt, will I be able to receive and install OTA?
Hi. Im new here so please help me.
I have a Moto Z Play XT1635-02 on 7.0 with the 1st May Patch installed.
I unlocked the bootloader to root this device.
I rooted with this:
https://forum.xda-developers.com/moto-z-play/how-to/correct-rooting-moto-z-play-feb-17-t3560268
Now i want to go back to stock firmware to accept the OTA i just recieved for 7.1.1.
My main query is that, i have RETGB device and its on build number NPN25.137-24.3
I can't find any firmware for RETGB software channel.
I did find the OTA for this, which i have downloaded through the moto ota link generator tool by erfanoabdi.
Now, can any one guide me on how to restore stock without messing up my device?
I have downloaded two retail firmwares:
1)XT1635-02_ADDISON_7.0_NPNS25.137-24-1-9_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
2)XT1635-02_ADDISON_7.0_NPNS25.137-24-1-4_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
Is it safe to flash any of these on my May patched device or should i somehow find the may patched firmware?
Waiting for your kind replies! :')
sheri.khan said:
Hi. Im new here so please help me.
I have a Moto Z Play XT1635-02 on 7.0 with the 1st May Patch installed.
I unlocked the bootloader to root this device.
I rooted with this:
https://forum.xda-developers.com/moto-z-play/how-to/correct-rooting-moto-z-play-feb-17-t3560268
Now i want to go back to stock firmware to accept the OTA i just recieved for 7.1.1.
My main query is that, i have RETGB device and its on build number NPN25.137-24.3
I can't find any firmware for RETGB software channel.
I did find the OTA for this, which i have downloaded through the moto ota link generator tool by erfanoabdi.
Now, can any one guide me on how to restore stock without messing up my device?
I have downloaded two retail firmwares:
1)XT1635-02_ADDISON_7.0_NPNS25.137-24-1-9_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
2)XT1635-02_ADDISON_7.0_NPNS25.137-24-1-4_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
Is it safe to flash any of these on my May patched device or should i somehow find the may patched firmware?
Waiting for your kind replies! :')
Click to expand...
Click to collapse
Just flash the below link and you will be on 7.1.1, and yes it is that simple.
https://forum.xda-developers.com/moto-z-play/development/rom-single-dual-sim-t3620551
Jimi Mack said:
Just flash the below link and you will be on 7.1.1, and yes it is that simple.
https://forum.xda-developers.com/moto-z-play/development/rom-single-dual-sim-t3620551
Click to expand...
Click to collapse
Thank you!
I should flash this through TWRP?
Also after flashing this, the future OTA updates(If any) will be installed without any problems on my retgb channel?
sheri.khan said:
Thank you!
I should flash this through TWRP?
Also after flashing this, the future OTA updates(If any) will be installed without any problems on my retgb channel?
Click to expand...
Click to collapse
Yes on TWRP no on future updates.. being there is not official release for you. Plus the next major update if it happens would not be till O is released which we would not see till way after the new year.
Once you unlock bootloader and root, no going back...
Jimi Mack said:
Yes on TWRP no on future updates.. being there is not official release for you. Plus the next major update if it happens would not be till O is released which we would not see till way after the new year.
Once you unlock bootloader and root, no going back...
Click to expand...
Click to collapse
Thanks brother.
I don't seem to get why the RETGB firmware isn't released.
I literally can't find anyone except i guess two or just 3 people who have the same software channel.
Thanks again!
On the Verizon blackberry priv, there was a way to install the ROM with no Verizon bloatware, no rooting or anything.
Same with my T-Mobile s7 edge, is there something for the Verizon moto z play?
jzamalot said:
On the Verizon blackberry priv, there was a way to install the ROM with no Verizon bloatware, no rooting or anything.
Same with my T-Mobile s7 edge, is there something for the Verizon moto z play?
Click to expand...
Click to collapse
I don't think that its possible with the Verizon MZP.
There's no access for anyone to unlock its bootloader as of yet.
So there's no development for it either.
But who knows? Don't lose the hope! :'D
sheri.khan said:
I don't think that its possible with the Verizon MZP.
There's no access for anyone to unlock its bootloader as of yet.
So there's no development for it either.
But who knows? Don't lose the hope! :'D
Click to expand...
Click to collapse
Thanks, just wondering because the blackberry priv bootloader was also never unlocked or ever rooted
Can Oreo be downgraded after Oreo update with August flash all Nougat files ?
Need to get the phone back on Nougat.
If not can someone like me to the oreo TMobile z2 stock firmware that can be fastboot flashed.
As far as I know, not yet. I ACCIDENTALLY downgraded, and was luckily saved by the Oreo flash-all...I had lost data connectivity. My advice? DON'T do it. Too risky.
sabrdawg said:
As far as I know, not yet. I ACCIDENTALLY downgraded, and was luckily saved by the Oreo flash-all...I had lost data connectivity. My advice? DON'T do it. Too risky.
Click to expand...
Click to collapse
DO NOT TRY TO DOWNGRADE. I had to replace my device because when I tried, it bricked my bootloader (not sure how) but it did. $150 to replace.
byt3b0mb said:
DO NOT TRY TO DOWNGRADE. I had to replace my device because when I tried, it bricked my bootloader (not sure how) but it did. $150 to replace.
Click to expand...
Click to collapse
Exactly. I was very thankful that one of the devs saved me! I thought I'd have to replace my phone!
Could you tell the reasons WHY you wanna downgrade to Nougat instead of remaining with Oreo?
Maheshwara said:
Could you tell the reasons WHY you wanna downgrade to Nougat instead of remaining with Oreo?
Click to expand...
Click to collapse
I need to get my phone to stock and locked on Oreo
For a warranty without the system modified splash screen wether it be on Nougat or Oreo
Thanks - I thought because of bugs and malfunction. Flashed it today and it has REALLY left a good impression to me up to now.