Develop Bugs

Weird Market Problems on Desire

Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam

Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.

Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.

I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam

I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.

Also can you connect the device to the internet via the PC, like windows mobile ?

That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.

Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?

Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.

ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.

I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse

same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.

All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.

I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.

i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.

tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.

But it happens to me with free apps too.

tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.

[SOLVED] Anyone get Prime Music working under 8.4.3?

Update: I figured out a solution -- see message #4 below
I'd really like to get Amazon's new Prime Music service working on my 8.9" Fire HD. However, I'm currently on 8.4.3, and I don't want to upgrade to 8.4.9 since some people have reported difficulty rooting it.
Has anyone done this? I suspect that if I could just get my hands on the new version of com.amazon.mp3 for the Fire HD, I could get it to work. However, the version at the Google Play store doesn't work with the Kindle Fire.
Before I spend hours trying to get this work, I wanted to ask if anyone has already traversed this rat hole.

Dr. Drax said:
I'd really like to get Amazon's new Prime Music service working on my 8.9" Fire HD. However, I'm currently on 8.4.3, and I don't want to upgrade to 8.4.9 since some people have reported difficulty rooting it.
Has anyone done this? I suspect that if I could just get my hands on the new version of com.amazon.mp3 for the Fire HD, I could get it to work. However, the version at the Google Play store doesn't work with the Kindle Fire.
Before I spend hours trying to get this work, I wanted to ask if anyone has already traversed this rat hole.
Click to expand...
Click to collapse
I've also been wondering about this. Any luck getting it to work? Have you tried downloading the update from the Amazon website and taking the amazonmp3-unsigned.apk from there and putting it on the kindle? The update has a .bin extension but it's probably just a zip. I was able to open it in 7-zip and it looks an android update.zip file.

shalom629 said:
I've also been wondering about this. Any luck getting it to work? Have you tried downloading the update from the Amazon website and taking the amazonmp3-unsigned.apk from there and putting it on the kindle? The update has a .bin extension but it's probably just a zip. I was able to open it in 7-zip and it looks an android update.zip file.
Click to expand...
Click to collapse
I did something similar: I got my hands on a Tate, updated it, and then pulled amazonmp3-unsigned.apk off of it. I uninstalled the existing system app on my Jem, verified that I couldn't go into music, and then installed the new APK.
Result: it doesn't provide Prime benefits, but does allow me to access the my non-Prime music. I don't know if that's because of some other necessary component, or because the new APK includes a check to see whether the Kindle has been rooted. I know that some of Amazon's Kindle software has incorporated such checks in the past.

I figured out a solution to get it working. I should have thought of it earlier.
I uninstalled the amazonmp3-unsigned.apk system app using ES File Explorer. I then used Google Play to install the new com.amazon.mp3 APK as a user app. Somehow I had gotten it stuck in my head that it would need to be a system app to work with the rest of the Kindle software. Duh.
It seems to work perfectly. I can access Prime music just fine, and it seamlessly connects to my Amazon account. The only downside is that the app from the Play store is designed for phones and locks the app into portrait mode, whereas the native Kindle version supports landscape. But, hey, that's a small price to pay.

Amazon is clearly checking to see if the tablet is still an unmodified Kindle Fire.
I tried loading Kindle Reader on a CM-upgraded KF, with no luck. Then, I used Build-Prop Editor to change the property 'name' to Asus, and the 'model' to Nexus 7. That's all it took for Kindle Reader (and my book account) to work properly.
Try that next time something 'Amazon' doesn't work as it should.

When you install using google play does that automatically install as a user app? I'm assuming so, but the fix isn't working for me. I am using 8.1.4 however.

Coming_down said:
When you install using google play does that automatically install as a user app? I'm assuming so, but the fix isn't working for me. I am using 8.1.4 however.
Click to expand...
Click to collapse
Yes, the Play store will only install user apps. You uninstalled amazonmp3-unsigned.apk first?
Is the app not working at all, or not giving you access to Prime Music? I wonder if enough changed from 8.1.x to 8.4.x that the services for Amazon account authentication don't work.

Dr. Drax said:
Yes, the Play store will only install user apps. You uninstalled amazonmp3-unsigned.apk first?
Is the app not working at all, or not giving you access to Prime Music? I wonder if enough changed from 8.1.x to 8.4.x that the services for Amazon account authentication don't work.
Click to expand...
Click to collapse
Yeah, the first thing I did was just update the app using google play before I even read this thread. Weird thing is it opens and acts just like it should untampered. Landscape mode, automatically logged me in and all. But as soons as I try to access the library it shuts down. So I uninstalled back to stock amazon music using google play, uninstalled that system app using ES, and then installed fresh using google play. And it does the exact same thing. Landscape mode enabled, auto sign in. Acting like an amazon app.

Coming_down said:
Yeah, the first thing I did was just update the app using google play before I even read this thread. Weird thing is it opens and acts just like it should untampered. Landscape mode, automatically logged me in and all. But as soons as I try to access the library it shuts down. So I uninstalled back to stock amazon music using google play, uninstalled that system app using ES, and then installed fresh using google play. And it does the exact same thing. Landscape mode enabled, auto sign in. Acting like an amazon app.
Click to expand...
Click to collapse
I'd recommend that you uninstall again, and verify that the app is really uninstalled. I was able to get my tablet to a point where I had no MP3 player installed at all, and going to the Music tab from the Kindle launcher would result in an error. If you uninstall and still see this app, then there must still be a copy of the APK installed somewhere you're not seeing it.
I wish I could help with more details, but I no longer have the stock OS installed, and am now using Cyanogenmod. Prime Instant Video was the main reason I was keeping the stock OS, and now that's available for Android generally.

Yeah, after I uninstalled the app using ES but before installing a fresh copy, hitting music resulted in an error. ..and I didn't back up the original file. Lol. Not that I had any music there anyway. But yeah, I hear you on CM. I would be using that too, but it's my wife's main tablet and she likes the kindle lending library. Now if they put that on android, there would be essentially no reason to ever use the FireOs again.

Amazon appstore - cannt click on anything on the sign in page

Hi,
I installed the Amazon Appstore on my LG G-pad 8.3 (regular, stock 4.4.2).
When i run it I click on Continue on the first screen. Then the page when im supposed to Sign in or Create an acc pops up and there i cant click on anything on that page. Wherever i click on the screen nothing happens (i cant input the email/pass nor click on any of the other buttons or link (ie conditions of use/privacy notice)).
I have tryed to remove and reinstall it several times...but the result is always the same.
Does anyone have any ideas? It used to work up until now when i did a factory reset and reinstalled all my apps.
Thanks & Kr,
D.

Do you have any apps or Xposed modules which put an overlay on top of the screen like Pixel Battery Saver? I don't know if CF.Iumen does too.
Sent from my VK810 4G

Not that i know of.

Besides the problem is only with amazon appstore. I dont have a problem with any other of my 86 installed apps.

it seems i have a problem with all Amazon apps -> kindle as well. Cant login there either. (when i click on email or password nothing happens...keyboard doesn pop up). I tryed disabling Swiftkey and using the stock keyboard...but it doesnt seem to do the trick.

I have the same problem with the Kindle and Shopping apps on my Moto E. I called Amazon and they said they would start working on it, but they hadn't heard of this issue from anyone else? I would recommend calling them to give them more data.

[AFTV1] I can't access my apps library.

Hey all.
So I have a previously rooted FTV that is now unrooted and on 5.0.5.
Everything was great until just a couple of hours ago when I sideloaded Kodi via Apps2Fire. Everything seemed OK at first, but I quickly found after about 5 minutes that when on the main screen, I am unable to access the "Apps" section. When I scroll down to it, I am redirected up a couple of entries to "Movies." If I scroll up to the "Apps" section from beneath it, I am redirected down a couple of entries to "Photos." I tried a factory reset, but that did nothing for me.
What can I do?
I'd greatly appreciate any help that can be provided.

I'm seeing exactly the same behavior on a Fire Gen 1 and a Fire Stick. I had Kodi installed on both. I also tried a factory reset on one with no change.
So I can't help, but you're not alone .

Exactly same problem never rooted mine tho did. factory reset still same problem

Quicklyfrozen and skytcam, when did this issue start for you two?

I noticed it about an hour ago maybe a little more

justin526 said:
Quicklyfrozen and skytcam, when did this issue start for you two?
Click to expand...
Click to collapse
I just noticed it today, but I don't normally use the apps category (usually just pick something from the recents list).
A couple days ago (probably Saturday) I noticed that my LLama + Classic TV solution wasn't working anymore to launch Kodi so I assume the software was updated around then. After searching for a bit on that issue, I read that side loaded apps were supposed to show up on the app list now so I thought I'd check it out (and found it broken).
BTW, I've never rooted either device, just enabled ADB and side-loaded Kodi and LLama.

I'm having the same problem. It only started early. This afternoon. I tried everything that others have tried but nothing doing.
Sent from my SM-G900P using Tapatalk

Well then, I'm hopeful that this is a temporary issue on Amazon's side and that they'll resolve it. I guess we'll see.

Seems to have resolved itself on both my devices. Must have been a server side issue.
And after side-loading it again, Kodi does show up in the "My apps library" list.

Yep it's suddenly working on mine too. Hopefully it's all worked out.
Sent from my SM-G900P using Tapatalk

I had to deregister and sign back in and it worked

My apps library suddenly won't let me access it either.
My Fire TV suddenly started redirecting me to the movies or music sections every time I tried to click on the apps section. I haven't found a solution to get the apps tile function back, but it is simple to get around this sudden annoyance. I simply went to settings, then applications, scrolled down to manage applications, then scrolled down to the exact app I wished to open and hit the first choice, which was launch application. It was a round about way to open my favorite apps, but they still open and work fine with this method. I hope this helps.

New 5.2.6.0 update blocks all free app content on my Fire TV

The new 5.2.6.0 update was pushed out to my FireTV on Saturday morning and I've been unable to run YouTube, PBS, NBC, and Amazon Prime programming since then. All my paid apps are running fine so far - Hulu, Netflix, HBO Now - but when I try to load anything from the free apps, I get kicked back a screen or two and nothing loads.
I have one of the original Fire TV boxes as I bought it in April 2014 and it's worked great since I bought it. I was on the phone for over an hour yesterday trying to get some help from their techs but nothing worked including a complete factory reset. Something in this update is blocking access to my free apps programming.
I understand that I'm supposed to be seeing more advertising but that's missing too. I was told at the end of my tech support conversation to buy another box because the warranty has obviously run out, but of course, they stopped selling the boxes several weeks ago and I'm stuck with a box that only works for half of what we used to watch.
Any suggestions for my next step? TIA!

Mj_Oregon said:
The new 5.2.6.0 update was pushed out to my FireTV on Saturday morning and I've been unable to run YouTube, PBS, NBC, and Amazon Prime programming since then. All my paid apps are running fine so far - Hulu, Netflix, HBO Now - but when I try to load anything from the free apps, I get kicked back a screen or two and nothing loads.
I have one of the original Fire TV boxes as I bought it in April 2014 and it's worked great since I bought it. I was on the phone for over an hour yesterday trying to get some help from their techs but nothing worked including a complete factory reset. Something in this update is blocking access to my free apps programming.
I understand that I'm supposed to be seeing more advertising but that's missing too. I was told at the end of my tech support conversation to buy another box because the warranty has obviously run out, but of course, they stopped selling the boxes several weeks ago and I'm stuck with a box that only works for half of what we used to watch.
Any suggestions for my next step? TIA!
Click to expand...
Click to collapse
I'm not from the US, but I'm pretty this is sounding like some sort of cache bug.
Try going to each individual app in settings and clearing cache and data; if this doesn't solve it, then I would remove the app and reinstall it.
If this doesn't work, I'd try deregistering your Amazon account in settings with the applications stated removed; then registering again, this may refresh the app store's data.
Lastly, try a factory reset of the Fire TV; this is a last resort.

Ok so i have same issues the main one being allcast i cannot stream to tv from phone or kindle hd the firestick just tells me to install allcast on firestick... i have also factory reset and still the same issues telling me to install the app... tryed on my old firestick not updated to 5.2.6.0 and all app are working fine
Uk user

Um. For those of you with the app store problems, does syncing your Amazon account fix this?
This is if you cannot download applications
Go to: Settings > My Account > Sync Amazon Content
What if you install the app from the browser interface on your laptop.
Johnr79 said:
Ok so i have same issues the main one being allcast i cannot stream to tv from phone or kindle hd the firestick just tells me to install allcast on firestick... i have also factory reset and still the same issues telling me to install the app... tryed on my old firestick not updated to 5.2.6.0 and all app are working fine
Click to expand...
Click to collapse
Try to install it remotely from the Amazon site, and choose to deliver it to the Fire stick you want. If it doesn't try to sync your account.
I doubt the application being installed is at issue, I believe there is some sort of configuration issue for you with the app. I don't use AllCast, so I can't help you there
This application has stopped working since the 21st September on newer released firmwares, the application developer will need to fix the issue with newer firmwares for AllCast.
This could be correlated with the issues others have; I doubt there has been major API changes.

Ok thanks i appreciate the reply regarding allcast app guess i just have to wait for an update and try it again..
:good:

XDA_h3n said:
I'm not from the US, but I'm pretty this is sounding like some sort of cache bug.
Try going to each individual app in settings and clearing cache and data; if this doesn't solve it, then I would remove the app and reinstall it.
If this doesn't work, I'd try deregistering your Amazon account in settings with the applications stated removed; then registering again, this may refresh the app store's data.
Lastly, try a factory reset of the Fire TV; this is a last resort.
Click to expand...
Click to collapse
I did all of this during my phone conversation with tech support, plus I had removed and reinstalled those apps prior to calling in with my problem. We did the deregistering/reregistering my account and then we did a full factory reset, which also didn't work. Is it possible that I have a corrupt install of this update? And could tech support remove the new version and knock it back to the previous one?

Interesting questions. I've had YouTube freezing after a few minutes, since the update. I'll do a clear cache/data as see if that resolves it. If not a new YT install.

I spoke with tech support last night because I reported this issue to them about 10 days ago and I wanted an update. The guy told me there was a master ticket in the system regarding this issue. It sounds like the new update triggered an hdcp error in certain apps. Like the OP, all my payed apps work but non of my amazon or free apps.

mnsupermachine said:
I spoke with tech support last night because I reported this issue to them about 10 days ago and I wanted an update. The guy told me there was a master ticket in the system regarding this issue. It sounds like the new update triggered an hdcp error in certain apps. Like the OP, all my payed apps work but non of my amazon or free apps.
Click to expand...
Click to collapse
I ended up buying a 2nd generation unit from Best Buy that arrived today and is working just fine. Good luck with yours - I hope they get it fixed for you.