Amazon appstore - cannt click on anything on the sign in page - G Pad 8.3 Q&A, Help & Troubleshooting

Hi,
I installed the Amazon Appstore on my LG G-pad 8.3 (regular, stock 4.4.2).
When i run it I click on Continue on the first screen. Then the page when im supposed to Sign in or Create an acc pops up and there i cant click on anything on that page. Wherever i click on the screen nothing happens (i cant input the email/pass nor click on any of the other buttons or link (ie conditions of use/privacy notice)).
I have tryed to remove and reinstall it several times...but the result is always the same.
Does anyone have any ideas? It used to work up until now when i did a factory reset and reinstalled all my apps.
Thanks & Kr,
D.

Do you have any apps or Xposed modules which put an overlay on top of the screen like Pixel Battery Saver? I don't know if CF.Iumen does too.
Sent from my VK810 4G

Not that i know of.

Besides the problem is only with amazon appstore. I dont have a problem with any other of my 86 installed apps.

it seems i have a problem with all Amazon apps -> kindle as well. Cant login there either. (when i click on email or password nothing happens...keyboard doesn pop up). I tryed disabling Swiftkey and using the stock keyboard...but it doesnt seem to do the trick.

I have the same problem with the Kindle and Shopping apps on my Moto E. I called Amazon and they said they would start working on it, but they hadn't heard of this issue from anyone else? I would recommend calling them to give them more data.

Related

Weird Market Problems on Desire

Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.

[SOLVED] Anyone get Prime Music working under 8.4.3?

Update: I figured out a solution -- see message #4 below
I'd really like to get Amazon's new Prime Music service working on my 8.9" Fire HD. However, I'm currently on 8.4.3, and I don't want to upgrade to 8.4.9 since some people have reported difficulty rooting it.
Has anyone done this? I suspect that if I could just get my hands on the new version of com.amazon.mp3 for the Fire HD, I could get it to work. However, the version at the Google Play store doesn't work with the Kindle Fire.
Before I spend hours trying to get this work, I wanted to ask if anyone has already traversed this rat hole.
Dr. Drax said:
I'd really like to get Amazon's new Prime Music service working on my 8.9" Fire HD. However, I'm currently on 8.4.3, and I don't want to upgrade to 8.4.9 since some people have reported difficulty rooting it.
Has anyone done this? I suspect that if I could just get my hands on the new version of com.amazon.mp3 for the Fire HD, I could get it to work. However, the version at the Google Play store doesn't work with the Kindle Fire.
Before I spend hours trying to get this work, I wanted to ask if anyone has already traversed this rat hole.
Click to expand...
Click to collapse
I've also been wondering about this. Any luck getting it to work? Have you tried downloading the update from the Amazon website and taking the amazonmp3-unsigned.apk from there and putting it on the kindle? The update has a .bin extension but it's probably just a zip. I was able to open it in 7-zip and it looks an android update.zip file.
shalom629 said:
I've also been wondering about this. Any luck getting it to work? Have you tried downloading the update from the Amazon website and taking the amazonmp3-unsigned.apk from there and putting it on the kindle? The update has a .bin extension but it's probably just a zip. I was able to open it in 7-zip and it looks an android update.zip file.
Click to expand...
Click to collapse
I did something similar: I got my hands on a Tate, updated it, and then pulled amazonmp3-unsigned.apk off of it. I uninstalled the existing system app on my Jem, verified that I couldn't go into music, and then installed the new APK.
Result: it doesn't provide Prime benefits, but does allow me to access the my non-Prime music. I don't know if that's because of some other necessary component, or because the new APK includes a check to see whether the Kindle has been rooted. I know that some of Amazon's Kindle software has incorporated such checks in the past.
I figured out a solution to get it working. I should have thought of it earlier.
I uninstalled the amazonmp3-unsigned.apk system app using ES File Explorer. I then used Google Play to install the new com.amazon.mp3 APK as a user app. Somehow I had gotten it stuck in my head that it would need to be a system app to work with the rest of the Kindle software. Duh.
It seems to work perfectly. I can access Prime music just fine, and it seamlessly connects to my Amazon account. The only downside is that the app from the Play store is designed for phones and locks the app into portrait mode, whereas the native Kindle version supports landscape. But, hey, that's a small price to pay.
Amazon is clearly checking to see if the tablet is still an unmodified Kindle Fire.
I tried loading Kindle Reader on a CM-upgraded KF, with no luck. Then, I used Build-Prop Editor to change the property 'name' to Asus, and the 'model' to Nexus 7. That's all it took for Kindle Reader (and my book account) to work properly.
Try that next time something 'Amazon' doesn't work as it should.
When you install using google play does that automatically install as a user app? I'm assuming so, but the fix isn't working for me. I am using 8.1.4 however.
Coming_down said:
When you install using google play does that automatically install as a user app? I'm assuming so, but the fix isn't working for me. I am using 8.1.4 however.
Click to expand...
Click to collapse
Yes, the Play store will only install user apps. You uninstalled amazonmp3-unsigned.apk first?
Is the app not working at all, or not giving you access to Prime Music? I wonder if enough changed from 8.1.x to 8.4.x that the services for Amazon account authentication don't work.
Dr. Drax said:
Yes, the Play store will only install user apps. You uninstalled amazonmp3-unsigned.apk first?
Is the app not working at all, or not giving you access to Prime Music? I wonder if enough changed from 8.1.x to 8.4.x that the services for Amazon account authentication don't work.
Click to expand...
Click to collapse
Yeah, the first thing I did was just update the app using google play before I even read this thread. Weird thing is it opens and acts just like it should untampered. Landscape mode, automatically logged me in and all. But as soons as I try to access the library it shuts down. So I uninstalled back to stock amazon music using google play, uninstalled that system app using ES, and then installed fresh using google play. And it does the exact same thing. Landscape mode enabled, auto sign in. Acting like an amazon app.
Coming_down said:
Yeah, the first thing I did was just update the app using google play before I even read this thread. Weird thing is it opens and acts just like it should untampered. Landscape mode, automatically logged me in and all. But as soons as I try to access the library it shuts down. So I uninstalled back to stock amazon music using google play, uninstalled that system app using ES, and then installed fresh using google play. And it does the exact same thing. Landscape mode enabled, auto sign in. Acting like an amazon app.
Click to expand...
Click to collapse
I'd recommend that you uninstall again, and verify that the app is really uninstalled. I was able to get my tablet to a point where I had no MP3 player installed at all, and going to the Music tab from the Kindle launcher would result in an error. If you uninstall and still see this app, then there must still be a copy of the APK installed somewhere you're not seeing it.
I wish I could help with more details, but I no longer have the stock OS installed, and am now using Cyanogenmod. Prime Instant Video was the main reason I was keeping the stock OS, and now that's available for Android generally.
Yeah, after I uninstalled the app using ES but before installing a fresh copy, hitting music resulted in an error. ..and I didn't back up the original file. Lol. Not that I had any music there anyway. But yeah, I hear you on CM. I would be using that too, but it's my wife's main tablet and she likes the kindle lending library. Now if they put that on android, there would be essentially no reason to ever use the FireOs again.

Final Fantasy IV Cloud Saves... any way to get it to work with Fire Phone?

Hello,
Amazon just recently patched their Final Fantasy apps to have cloud saves between devices. I haven't been able to get it to work on my Fire phone. When I try to get it to save from in the game, all I get is a "loading" screen and nothing happens. It seems to try to access my Google account on the device.
My phone is not rooted but I have Google Play sideloaded and everything else seems to be working. I have gmail as well as other apps loaded without issues from the Google Play store. If I try creating a new Google account or manually linking my already active account from within the cloud save in-game it says it has problems connecting with the Google Servers.
Has anyone had this issue before? I heard Amazon is probably discontinuing the phone so my hopes of a new patch rolling out just for this phone have pretty much diminished...
Thanks.
Did you ever find a solution? I'm having the same issue running on lg g2 using cm12.1. Doesn't want to connect to the Google drive just stays on loading screen. My Firetv connects and saves no problem.
acura_speed said:
Did you ever find a solution? I'm having the same issue running on lg g2 using cm12.1. Doesn't want to connect to the Google drive just stays on loading screen. My Firetv connects and saves no problem.
Click to expand...
Click to collapse
Unfortunately, no. It's irritating. It's such a long game I really don't want to start over on another device.

[AFTV1] I can't access my apps library.

Hey all.
So I have a previously rooted FTV that is now unrooted and on 5.0.5.
Everything was great until just a couple of hours ago when I sideloaded Kodi via Apps2Fire. Everything seemed OK at first, but I quickly found after about 5 minutes that when on the main screen, I am unable to access the "Apps" section. When I scroll down to it, I am redirected up a couple of entries to "Movies." If I scroll up to the "Apps" section from beneath it, I am redirected down a couple of entries to "Photos." I tried a factory reset, but that did nothing for me.
What can I do?
I'd greatly appreciate any help that can be provided.
I'm seeing exactly the same behavior on a Fire Gen 1 and a Fire Stick. I had Kodi installed on both. I also tried a factory reset on one with no change.
So I can't help, but you're not alone .
Exactly same problem never rooted mine tho did. factory reset still same problem
Quicklyfrozen and skytcam, when did this issue start for you two?
I noticed it about an hour ago maybe a little more
justin526 said:
Quicklyfrozen and skytcam, when did this issue start for you two?
Click to expand...
Click to collapse
I just noticed it today, but I don't normally use the apps category (usually just pick something from the recents list).
A couple days ago (probably Saturday) I noticed that my LLama + Classic TV solution wasn't working anymore to launch Kodi so I assume the software was updated around then. After searching for a bit on that issue, I read that side loaded apps were supposed to show up on the app list now so I thought I'd check it out (and found it broken).
BTW, I've never rooted either device, just enabled ADB and side-loaded Kodi and LLama.
I'm having the same problem. It only started early. This afternoon. I tried everything that others have tried but nothing doing.
Sent from my SM-G900P using Tapatalk
Well then, I'm hopeful that this is a temporary issue on Amazon's side and that they'll resolve it. I guess we'll see.
Seems to have resolved itself on both my devices. Must have been a server side issue.
And after side-loading it again, Kodi does show up in the "My apps library" list.
Yep it's suddenly working on mine too. Hopefully it's all worked out.
Sent from my SM-G900P using Tapatalk
I had to deregister and sign back in and it worked
My apps library suddenly won't let me access it either.
My Fire TV suddenly started redirecting me to the movies or music sections every time I tried to click on the apps section. I haven't found a solution to get the apps tile function back, but it is simple to get around this sudden annoyance. I simply went to settings, then applications, scrolled down to manage applications, then scrolled down to the exact app I wished to open and hit the first choice, which was launch application. It was a round about way to open my favorite apps, but they still open and work fine with this method. I hope this helps.

Amazon appstore on Fire phone gives a blank page with cryptic error message

Fire phone appstore unusable since today, with blank page & partially readable message:
The introspection has more information.
I was using Google play store before, but phone dialling stopped working, so I reset phone, & it worked ok until today, with appstore issue.
Resetting didn't solve the problem.
Anyone having this problem? Fix?
The layout you specified doesn't exist for this page. The introspection...
nabil2000 said:
Fire phone appstore unusable since today, with blank page & partially readable message:
The introspection has more information.
I was using Google play store before, but phone dialling stopped working, so I reset phone, & it worked ok until today, with appstore issue.
Resetting didn't solve the problem.
Anyone having this problem? Fix?
Click to expand...
Click to collapse
This is the full message I get:
The layout you specified doesn't exist for this page.
The introspection has more information.
I used Mayday on the phone & got a technician online. He tried hard, but could not solve the problem, asked me to reset to factory defaults which I had done already, so re-did.
Still the problem persists.
I can access apps installation using other shortcuts, but all main menus of app headers section give a blank page with that message.
Technician promised he will call back, but did not.
Debugging -
Creating then using a new Amazon account yields a working Appstore app.
So the problem is with the original account I hold with Amazon.
Technicians from Amazon have no clue as to how to fix this, & referred me to the Appstore team, who will get back to me in a few days... LOL!
Having that problem too. First it worked, but one day stopped working on both phones I have. Well, at least I have Google store working.
Solved - Appstore app fix (for me)
Only geeks & nerds would obsess about getting an app to work until it does - either way, it is fixed, the Appstore app on my Amazon Fire phone -
I downloaded the latest stock rom, put it in the sdcard, rebooted to the recover menu (Vol+ & off switch), chose adb side load, force switched off...
After switching back on, the stock rom bin file was deleted from sdcard, & the Amazon Fire phone Appstore app was fixed.
I kept a copy of the latest stock rom just in case.
I gather there was file corruption, & the system recovered itself by using what was needed from the rom.
andrei80 said:
Having that problem too. First it worked, but one day stopped working on both phones I have. Well, at least I have Google store working.
Click to expand...
Click to collapse

Categories

Resources