Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
Click to expand...
Click to collapse
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
Click to expand...
Click to collapse
No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
Click to expand...
Click to collapse
Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk
Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!
You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.
RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Click to expand...
Click to collapse
This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap
Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
Click to expand...
Click to collapse
Thinking the OP is talking about carrier unlock.
Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.
20degrees said:
Thinking the OP is talking about carrier unlock.
Click to expand...
Click to collapse
Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off
I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks
I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
Click to expand...
Click to collapse
There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs
OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.
Related
so this is my first Android phone where unlocking the SIM card is possible. i've been with Verizon and Sprint so long that i never bothered looking up the unlocking abilities/procedures. the only unlocking experience i've had in the past have been with iPhones, where the jailbreaking software has an option to unlock the SIM card as well.
and i didn't know that you have to ride out your 2 year contract before AT&T will unlock your phone. i've tried searching around here, but i couldn't get a good answer. i kept finding threads in regard to a Canadian carrier where you dial a number + an unlock code, but then some ROMS didn't allow the dialing of that number to work (or something like that).
is there a method to unlock the SIM card of the AT&T version without waiting out the 2 year contract?
yes, just keep asking. use online chat. i got both my devices unlocked, one after 25 days of owning and one after 2 days. you do not need to wait out your contact, that only applied to the iPhone.
p.s. the other two larger unlock Sim threads in this board detail all this for you.
Sent from my Galaxy S III
ATT will unlock the SGS3 after owning it for 15 days, and as long as your last months bill is paid in full.
call them, or chat them and ask for it :laugh:
thanks for the info. i totally missed the Q&A section somehow.
in related to other threads i found, should i try to unlock the SIM card first before rooting/flashing a custom ROM?
They are mutually exclusive items to do on your phone. One does not affect the other. So to answer your question you can do whichever task you want to have done first.
That said, I like knowing my phone is carrier-lock free asap, so I'd unlock first to get that done.
Sent from my SGH-I747M using xda app-developers app
thank you for the info!
just got off the Web Chat with an agent. all i did was simply ask for an unlock and he gave me the unlock code to use once inserting a non-AT&T SIM card.
i didn't have to provide a reason or anything.
now all i have to do is locate a non-AT&T SIM card to test the unlock, and then i can proceed to rooting this. hopefully the stable AOKP will be part of today's release.
I just dropped by Bestbuy and bought the phone out-right. Un-activated phones and phones without the stock ROM have to use a diff carrier's SIM to activate the unlock screen.
Pick one up on ebay. you can get a T-Mobile micro SIM for like $2. The only thing it's good for is unlocking your phone.
Like the one I bought:
http://www.ebay.com/itm/16086619163...NX:IT&_trksid=p3984.m1497.l2649#ht_500wt_1414
If u got it from best buy you overpaid. Phones are marked up from ATT cost. They are 549.99 with ATT and 700 with BBY.
OP
You can go to cellunlocker.net and put in your IMEI and get a unlock code. Great site. I use them all the time.
Sent from my SGH-I747 using xda premium
pussyliquor said:
If u got it from best buy you overpaid. Phones are marked up from ATT cost. They are 549.99 with ATT and 700 with BBY.
OP
You can go to cellunlocker.net and put in your IMEI and get a unlock code. Great site. I use them all the time.
Click to expand...
Click to collapse
Bestbuy does price match. So I got it for $549 plus the $10 in BB rewards.
Why are you telling the OP to pay for it when he doesn't have to?
Guess i'll have to try another time later. Not to mention the guy i chatted with didn't seem too bright. Asked if i could have the SIM Unlock code for my phone, and he said that AT&T sim cards cannot be unlocked.
Told me that it can't be unlocked because it is still contracted to AT&T. Told him i read that people have been getting them unlocked after a couple days of purchasing the device, on contract or not, and he said apparently i was misinformed. haha
mrhomiec said:
thank you for the info!
just got off the Web Chat with an agent. all i did was simply ask for an unlock and he gave me the unlock code to use once inserting a non-AT&T SIM card.
i didn't have to provide a reason or anything.
now all i have to do is locate a non-AT&T SIM card to test the unlock, and then i can proceed to rooting this. hopefully the stable AOKP will be part of today's release.
Click to expand...
Click to collapse
maybe you can hit me up with a thanks
elementaldragon said:
Guess i'll have to try another time later. Not to mention the guy i chatted with didn't seem too bright. Asked if i could have the SIM Unlock code for my phone, and he said that AT&T sim cards cannot be unlocked.
Told me that it can't be unlocked because it is still contracted to AT&T. Told him i read that people have been getting them unlocked after a couple days of purchasing the device, on contract or not, and he said apparently i was misinformed. haha
Click to expand...
Click to collapse
lulz;
try a new chat rep, or call them.
like ive said a million times already:
as long as you've had your phone for 15 days or more, and your last months bill is paid in full, you will get an unlock code.
now hook me up with some thanks :silly:
If you're not in a position to call to get the code from AT&T (like me, who got from Ebay and lives in NZ), then cellunlocker.net worked for me in terms of getting a code. Just thought I would mention that for people who see this thread and come to find out about SIM unlocking.
yea, i bought my phone on July 26, so it's been 26 days, and since i just started my contracts with AT&T (new customer), i didn't have a last month's bill to pay. and yet the agent i had unlocked it for me with no questioning.
btw, would i be able to use the LTE SIM card from my old Verizon Galaxy Nexus as a "non-AT&T" SIM card?
If you're waiting on a sim like I was... just install the cm10 nightly for the 21st. It will show the unlock screen upon reboot. I didn't need a dialer code or sim. This bug allowed me to use the code I got from att to successfully unlock my phone.
Sent from my SAMSUNG-SGH-I747 using xda premium
NZtechfreak said:
If you're not in a position to call to get the code from AT&T (like me, who got from Ebay and lives in NZ), then cellunlocker.net worked for me in terms of getting a code. Just thought I would mention that for people who see this thread and come to find out about SIM unlocking.
Click to expand...
Click to collapse
That is why I listed that site. Cause it works and not everyone has ATT. And sometimes they takes days to get a unlock code. Cellunlocker.net does it within minutes.
Sent from my SGH-I747 using xda premium
WOO! Actually got my unlock code this time.
i just bought a s3 and i have tmobile . how could i get it unlocked the cheapest way? and what service would be good to switch to non contract in central valley in california. any good sugestions
THIS
EDIT:
Use at your own risk I have not tried it on our model
jebise101 said:
THIS
EDIT:
Use at your own risk I have not tried it on our model
Click to expand...
Click to collapse
DO NOT USE THIS! It's for the 9300 international model, NOT the US models. Seriously, why would you recommend that someone try this?
---------- Post added at 09:31 AM ---------- Previous post was at 09:30 AM ----------
valleyboss209 said:
i just bought a s3 and i have tmobile . how could i get it unlocked the cheapest way? and what service would be good to switch to non contract in central valley in california. any good sugestions
Click to expand...
Click to collapse
After 2-3 months T-Mobile should unlock it for you upon request. Just call them.
So I finally took the time to see if the SIM card from my old Verizon Galaxy Nexus would work.
I turned off my S3, put in the Verizon SIM, and started up. After I unlocked the screen, I was promoted to input unlock code or dismiss. I typed the code in and after a few minutes I was taken to my home screen.
I guess it's safe to say my S3 is now unlocked? If I really want to make sure, I would have to have a working SIM to put in my S3?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
memee4eva said:
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
Click to expand...
Click to collapse
From what I heard it needs to be activated first. BUT, I think it needs to be activated if you plan on using it outside this region (country). I'd say give it a shot and see. If not... if it's not rooted, just take it back lol (j/k).
But I think the region lock stuff applies to international users, or those that want to use it internationally. Region lock I think is used to prevent people from selling these devices outside the country without it first being activated within the country... If I'm wrong, someone may clarify...
memee4eva said:
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
Click to expand...
Click to collapse
There is NO region lock if you purchased the phone
from a tmobile store, they region unlock all their
phones which need it before they sell you the phone.
Only the international NOTE 3 phone models have the
region lock intact and must be activated in the country
of origin with a valid sim card from that region or country.
If you purchased the phone at a Tmobile store then you have
nothing to be worried about, it's already activated and all it needs
is a valid active Tmobile sim card installed.
The Tmobile Note 3 does not come unlocked but Tmobile will
email you a unlock code with instructions if you request it. (free)
The Tmobile phone will not work with an AT&T sim card
unless you request an unlock code from Tmobile & unlock it.
(or using your valid unlock code if you have one)
The phone must have a valid tmobile sim card installed in order
to unlock it successfully.
After it's unlocked you can remove the tmobile sim card and
replace it with an AT&T or any other active sim card.
You must wait at least 14 days to request an unlock code
because that's how long you have to return the phone for
a full refund.
It's easy to unlock, takes less than 30 seconds.
Once unlocked it will work in any country or region.
Good luck!
So there's no region lock on 900T from t-mobile?
How did you buy a phone without an account??
Just bite the bullet and purchase a 3rd party unlock code...
Good Luck!
sloanster said:
How did you buy a phone without an account??
Just bite the bullet and purchase a 3rd party unlock code...
Good Luck!
Click to expand...
Click to collapse
You need to insert a t-mobile sim to unlock the code with an unlock code? Really?
I never said you needed a T-Mobile sim.... (however it is possible)
I'm still interested in knowing how you purchased without account... Do you mind sharing?
newr said:
You need to insert a t-mobile sim to unlock the code with an unlock code? Really?
Click to expand...
Click to collapse
sloanster said:
I never said you needed a T-Mobile sim.... (however it is possible)
I'm still interested in knowing how you purchased without account... Do you mind sharing?
Click to expand...
Click to collapse
Got it from ebay...could be a dud!
tmobile is not just handing out the unlock code even if u did purchase it at full price. i just called them today myself. you have to have an account that has had atleast $100 put through it. i told them i dont have an account i purchased out right and should be able to get the code. they said it was the only way otherwise i could pay samsung or a third party company. finally im like wait my girlfriend has had a prepay acount for like 6 months. thats way over the 100 that they want so they transfered me to the prepay department and i explained to them what was going on. i confirmed the account information with them gave them my imei and they said that i will have an email with in 24hrs with the code. so now im just waiting for the email.
Great! and good luck!
If that backfires you can go to 3rd party such as Fastgsm.com or many others just look at the reviews 1st..
stash9123 said:
tmobile is not just handing out the unlock code even if u did purchase it at full price. i just called them today myself. you have to have an account that has had atleast $100 put through it. i told them i dont have an account i purchased out right and should be able to get the code. they said it was the only way otherwise i could pay samsung or a third party company. finally im like wait my girlfriend has had a prepay acount for like 6 months. thats way over the 100 that they want so they transfered me to the prepay department and i explained to them what was going on. i confirmed the account information with them gave them my imei and they said that i will have an email with in 24hrs with the code. so now im just waiting for the email.
Click to expand...
Click to collapse
stash9123 said:
tmobile is not just handing out the unlock code even if u did purchase it at full price. i just called them today myself. you have to have an account that has had atleast $100 put through it. i told them i dont have an account i purchased out right and should be able to get the code. they said it was the only way otherwise i could pay samsung or a third party company. finally im like wait my girlfriend has had a prepay acount for like 6 months. thats way over the 100 that they want so they transfered me to the prepay department and i explained to them what was going on. i confirmed the account information with them gave them my imei and they said that i will have an email with in 24hrs with the code. so now im just waiting for the email.
Click to expand...
Click to collapse
If anyone else tries this...
The phone must be activated on the t-mobile network for 40 days ($100 minimum) and be paid in full in order to get the unlock code.
I can't remember where I read that, but I also confirmed with a rep because I am considering leaving to a pre-paid service.
If not, you would have to use one of the other ways of unlocking the phone.
Sent from my SM-N900T using Tapatalk
+1
noobtoob said:
If anyone else tries this...
The phone must be activated on the t-mobile network for 40 days ($100 minimum) and be paid in full in order to get the unlock code.
I can't remember where I read that, but I also confirmed with a rep because I am considering leaving to a pre-paid service.
If not, you would have to use one of the other ways of unlocking the phone.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
noobtoob said:
If anyone else tries this...
The phone must be activated on the t-mobile network for 40 days ($100 minimum) and be paid in full in order to get the unlock code.
I can't remember where I read that, but I also confirmed with a rep because I am considering leaving to a pre-paid service.
If not, you would have to use one of the other ways of unlocking the phone.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
incorrect i just called them to ask why i havnt recieved and the lady checked the acoount said i had been approved and read me my number now i have a redpocket sim wich is att working in my phone
stash9123 said:
incorrect i just called them to ask why i havnt recieved and the lady checked the acoount said i had been approved and read me my number now i have a redpocket sim wich is att working in my phone
Click to expand...
Click to collapse
So you are leasing your phone and on another network?
Sent from my SM-N900T using Tapatalk
noobtoob said:
So you are leasing your phone and on another network?
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
i own the phone but havnt activated it through tmobile. i had a simple mobile account and wanted to switch to att. tmobile told me i needed a active tmobile account tht has had 100 dollars on it so i used my girlfriends since she has had it for 6ish months. but have nvr used my phone on her account
stash9123 said:
i own the phone but havnt activated it through tmobile. i had a simple mobile account and wanted to switch to att. tmobile told me i needed a active tmobile account tht has had 100 dollars on it so i used my girlfriends since she has had it for 6ish months. but have nvr used my phone on her account
Click to expand...
Click to collapse
So that still stands as correct then. As you just piggy backed on your girlfriends account that has been active for well over 40 days, thus approving your unlock code.
I am only speaking as if you do not have an account. If you buy the phone straight up, in order to give the unlock code they want an account (note I didn't say the device itself, which in my earlier post did say. Oops.) that had been active for 40 days and at least 1 month payment. Otherwise everyone would just buy their phones from them and they would make little profit.
There are always ways around getting a code. As some people mentioned you can always tell them you are going to be over seas and need a code. I have even found that being nice enough, and getting the right person, you sometimes get lucky.
Sent from my SM-N900T using Tapatalk
memee4eva said:
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
Click to expand...
Click to collapse
Please check this link. I think you know about it. Am I right?
http://www.usoftphone.com/t109846.html
Chainfires region lock away app removes the Sim lock. I was able to use my att Sim on a tmobile note 3 without entering any unlock code
Sent from my SM-N900T using XDA Free mobile app
That means after 40 days you can request for the unlock code?
Lorettaa said:
That means after 40 days you can request for the unlock code?
Click to expand...
Click to collapse
Huh?
No it means he is now unlocked and doesn't need an unlock code.
I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.
ajamils said:
I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.
Click to expand...
Click to collapse
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8
ThatKawaiiGuy said:
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8
Click to expand...
Click to collapse
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.
ajamils said:
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.
Click to expand...
Click to collapse
same "strick" requirements with S6/Edge.. to do permanent unlock your brother needs to have the ESN tied to his account as main user.. you can try the temporary unlock with his tmobile that could buy you 30days
Try putting this in the dialer 2945#*811#
Edit.. Doesn't work they gave me that code to unlock my G3 but it had the 851 suffix If you own the phone outright then customer service should give you the code
I was told by an in-store t-mobile rep that if you buy the phone outright, you can contact them to get it unlocked for free. If you buy it on the EIP, you have to make two payments before you can get it unlocked.
I did buy the phone outright but since they didn't want to sell the phone without a service plan I got the month to month plan and from what I've heard I need to keep the account for 40 days before I can request an unlock code.
With that said, since I already have the unlock code all I need is the access to the prompt to enter it.
Sticky situation...
I got the same problem. Any attempts to prompt to enter activation fail.
Tried entering other carrier sim cards and dialing 2945#*811# but it doesn't do anything.
All we need is a manual way to enter unlock code (which i already got). Would be nice if there was an app that just forces it to appear... It feela like T-Mobile is just masked it out of their dialer.
I have the same problem - I have the codes but cannot access the unlock menu?
T-Mobile 811
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Click to expand...
Click to collapse
That's what it looks like. I contacted Tmobile and asked for an unlock code and the CSR told me that they do not have any record of my phone's IMEI so I should use it for few days and then call back.
I'm on new Tmobile account and just opened the phone today.
Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
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Yeah, but all that app does it checks if you're eligible for an unlock... I don't understand I gave them FULL payment for the phone (I don't owe T-mobile anything for this device, device is paid off in full).
But I did call them and they're saying you basically have to be with them for 40 days for them to give you the unlock.. It's really lame how they're hacking their phone not to display unlock option, even though you friggin' have paid off phone.... you don't force people to be your customers like that "Mr we give you so much freedom, we don't even have contracts".
That's total BS. I paid full price for the phone as well so I don't know what gives them the right to do something like this.
same here. not only did i pay full price. according to their pricing chart i had to pay a $30 premium on top of the MSRP because I'm a non-tmobile customer. Now i'm finding out that not only does the unlock process have to go through app, even though customer service gave me different instructions on how to unlock it (that didn't work), but I also have to find a tmobile customer that's within good standing temporarily give me their sim card to put into the phone so that i can run the unlock with the app. WHAT THE F**K TMOBILE!? and you want me to leave ATT for you? as bad as people say ATT is they've never given me issues like this. BS
I was a Tmobile customer since Voice Stream days but switched to At&t two years back and I'm never going back. The only thing that I hate about At&t is their B$ about locking bootloader and because of that my last 3 phones have been from Tmobile. But the way things are going with Tmobile now, it looks like I'll be buying my next phone will either be an international version or At&t
I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.
Lobanovskiy said:
I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.
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The argument right now is that there should in no way be any restrictions from a carrier if the customer purchases a product at full value. Although, this restriction is technically included in their T's & C's.
BUT!!! In line with those same T's & C's, technically there's no way for them to stop any of us from having an existing tmobile customer gain an unlock code using their account as long as sed customer claims it as their own during the unlock process. After it's done tmobile can't do sh**.
What you are describing falls under their eligibility requirements for "Unlock eligibility for monthly phones, tablets and mobile internet devices". What I'm trying to do technically falls under the standard device unlocking requirements (IN RED). They can't tell a tmobile customer in good standing that they can't unlock a tmobile phone that was purchased for them as a "gift" that was paid for at face value as long as that tmobile customer meets all of tmobile's requirements pertaining to the unlocking category they fall under. If they do that then they're in for a lawsuit for sure...
Unlock requirements
We provide mobile device unlock codes free of charge within two business days (or provides further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported as lost, stolen or blocked to T-Mobile.
The account associated with the device must be in good standing.
You have requested no more than 2 mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
You may need a non-T-Mobile and non-MetroPCS SIM card to insert in the phone.
Unlock eligibility for monthly phones, tablets and mobile internet devices
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device is financed using T-Mobile’s Equipment Installment Plan (EIP), all payments must be satisfied and the device must be paid in full.
If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
If the device is associated with a canceled account, the account balance must be zero, including all pending charges
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for pay in advance (prepaid) phones, tablets and mobile internet devices
The device has been active on the T-Mobile network for more than 1 year on the requesting line.
If the device has been active for less than 1 year on the requesting line, the Pay in Advance account associated with the device must have had more than $25 in refills for basic phones or $100 in refills for smartphones or tablet since device first use date.
The account must not be canceled and in good standing.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
I have unlocked phones for friends before. As long as the phone is registered on the network for at least 7 days and is paid off someone who has a T-Mobile account(older than 40 days) can unlock any device.
I was thinking of getting the G4 from T-Mobile and use it on ATT. However, I learned a harsh lesson when trying this for my wife with the S6 edge. There is no question in my mind that T-Mobile is going around the agreement that all carriers have to unlock the device. I too purchased a code and even though someone figured out how to get the unlock prompt up, it would not take the code. I decided to get prepaid service. Turns out that if you get prepaid service, to unlock the phone you have to have added at least $100 balance. Otherwise, you have to wait 1 year on prepaid. No one I spoke to was able to unlock the device. In the end I probably could have gotten the phone unlocked once I had $100 balance using the app but I thought this was ridiculous so I filed an FCC complaint. I was contacted the next day by someone form their executive office. She offered to unlock the phone. I had already returned the phone and was stuck with a $100 prepaid account I didn't need. So in the end I got a $100 visa card from them.
Despite me explaining to her multiple times, she would not acknowledge that they were preventing third-party unlocking by forcing the use of the T-Mobile app. I think they need to hear from more people. I gave the links in my S6 post. I am linking it here so maybe some of you can file the complaint as well and T-Mobile can stop this nonsense for phones purchased at full retail.
http://forum.xda-developers.com/showpost.php?p=60610687&postcount=46
I'm seriously thinking about returning the damn phone and getting the Unlocked version from eBay. It is not only cheaper but I won't have to deal with any of this account crap that I had to sign up for to buy the device. My only concern is that I've already filled the online rebates for the 128GB microSD and the LG promo, so I'm probably going to miss out on those.
Does anyone has any experience with returning phone + service to T-Mobile store? On the reciept it says that they could charge a restocking fees of up to $50.
I was wondering if anyone gotten their tablet unlocked and can help me out on how or where I can get mine to unlock
Thank You in advance
Nearly two years ago I paid $30 to CellUnlocker.net to unlock my P607T. It maybe be cheaper now, but they worked for me.
Try UnlockRadar.com, they have a -20% offer and it will cost you something around 20$.
https://www.unlockradar.com/unlock-samsung/galaxy-note-10-1-2014-edition
Has anyone tried to get the SIM network unlock code for free from T-Mobile?
I have had good results from them in the past, but I just saw this KB article: https://support.t-mobile.com/docs/DOC-14910
One of T-Mobile's requirements (in addition to account in good standing, device not on payment plan, no more than 2 unlocks per year) require that the device be active on the account for at least 40 days, so I'll need to wait before I try. I'm happy to wait a month to save $20, unless someone tells me it's never going to happen, in which case I'll buy from a third-party now.
Unlocking Note 10.1 (2014 T Mobile
DA6030 said:
Has anyone tried to get the SIM network unlock code for free from T-Mobile?
I have had good results from them in the past, but I just saw this KB article: https://support.t-mobile.com/docs/DOC-14910
One of T-Mobile's requirements (in addition to account in good standing, device not on payment plan, no more than 2 unlocks per year) require that the device be active on the account for at least 40 days, so I'll need to wait before I try. I'm happy to wait a month to save $20, unless someone tells me it's never going to happen, in which case I'll buy from a third-party now.
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I purchased my T-Mobile Note 10.1 (2014 Edition from Amazon. I threw in an AT&T sim and simply searched for the correct network. No unlocking required..
Ron
ronr9286t said:
I purchased my T-Mobile Note 10.1 (2014 Edition from Amazon. I threw in an AT&T sim and simply searched for the correct network. No unlocking required..
Ron
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Oh wow, interesting! Are you sure you have a P607T, not a P605? I just threw in an active Verizon SIM and definitely had my boot interrupted with a "SIM network unlock PIN" prompt.
Unlocking SM-P607T
DA6030 said:
Oh wow, interesting! Are you sure you have a P607T, not a P605? I just threw in an active Verizon SIM and definitely had my boot interrupted with a "SIM network unlock PIN" prompt.
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Yep, just pulled out the best and that is the model. I'm on Android 5.1. Went into Connections, More Networks, Mobile Networks, Checked Mobile Networks and Data Roaming, Opened Network Operators, Select Automatically (Automatically Select Preferred Network), and Default Setup.
Maybe it only works with an AT&T SIM???
Ron
DA6030 said:
Has anyone tried to get the SIM network unlock code for free from T-Mobile?
I have had good results from them in the past, but I just saw this KB article: https://support.t-mobile.com/docs/DOC-14910
One of T-Mobile's requirements (in addition to account in good standing, device not on payment plan, no more than 2 unlocks per year) require that the device be active on the account for at least 40 days, so I'll need to wait before I try. I'm happy to wait a month to save $20, unless someone tells me it's never going to happen, in which case I'll buy from a third-party now.
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Click to collapse
I just tried unlocking tonight, the online representative said it wasn't a T-Mobile device and contact Samsung to figure out "who originally manufactured my tablet." This despite the fact I have to deal with the stupid t-mobile jingle every time it starts up.
As far as I know the Tmobile variant doesn't come locked. Verizon isn't a true GSM network, they use the SIM for 4G LTE.
I've spoken to Tmobile many times and they say none of their tablet comes locked but who knows. Try an AT&T sim... if it let's you use it it means it's unlocked. There is no such thing as selective network lock. It's either locked or it's unlocked.
T-Mobile USA definitely SIM-locks subsidized devices (but you can unlock once paid off, or pay someone to do it). My P607t and my Tab S2 (817t) came SIM-locked.
p607t unlock
i havep607t tmobile i unlock sim card in cellunlocker.com its working but no wifi and bluetooth my friends told me that must root it to get full option he did but after that its locked again give me massege this is unauthrized software so sim card unlock how i get original case make it unlock again its didnot ask to unlock code
egymaster said:
i havep607t tmobile i unlock sim card in cellunlocker.com its working but no wifi and bluetooth my friends told me that must root it to get full option he did but after that its locked again give me massege this is unauthrized software so sim card unlock how i get original case make it unlock again its didnot ask to unlock code
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I am happy to help with your tablet, but don't understand your question. Maybe someone can help translate to English for you?
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
moonknightthe1st said:
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
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Are you paying for the phone in full immediately, or paying monthly for it? There is no way to install a new ROM since there is no root or bootloader unlock yet.
geoff5093 said:
Are you paying for the phone in full immediately, or paying monthly for it? There is no way to install a new ROM since there is no root or bootloader unlock yet.
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I'm paying full. does it make any difference?
moonknightthe1st said:
I'm paying full. does it make any difference?
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Yes, because TMobile won't unlock the phone unless it's paid off.
Sent from my SM-G955U using Tapatalk
There's an unlock app built right into the phone by T-Mobile. As long as it's paid off fully, the app "should" see that and permanently unlock it.
Also, you need to be on t-mobile for at least 40 days.
If he calls on and says he is traveling he could get it done in less than 40 days. I had my LG V20 unlocked with around 28 days on the T-Mobile network.
I'm the t mobile app, there is a option to unlock it temporarily for the trip. But he should be able to unlock it permanently
Milly7 said:
If he calls on and says he is traveling he could get it done in less than 40 days. I had my LG V20 unlocked with around 28 days on the T-Mobile network.
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Yes this is true.. I "traveled" numerous times, and TMO Reps request the unlock, as long as the device is paid off. I had my unlock acceptance. Hence, I requested my unlock on Friday April 22nd, and got the acceptance on April 24th. In reality the 40 day rule has a loophole.
Sent from my SM-T825Y using Tapatalk
T-Mo is pretty relaxed with unlocking these days. Got on T-Mo app and start a chat. Told rep that I need the phone unlocked for travel. Rep came back within 2 mins and told me to do a Permanent Unlock request from the app and it worked. I still have device payment on this phone by the way. ?
Sent from my SM-G955U using Tapatalk
FWIW Best Buy begins selling unlocked S8/+ on May 31.
How does two S8+ for $1700 qualify as a promotion? ”Promotion" generally implies a discount of some kind.
Hey guys, check out this promotion: Ford is selling Mustang GTs at $40,000 each, or two for $80,000.
Sent from my SM-G955U using XDA-Developers Legacy app
rflieger said:
How does two S8+ for $1700 qualify as a promotion? ”Promotion" generally implies a discount of some kind.
Hey guys, check out this promotion: Ford is selling Mustang GTs at $40,000 each, or two for $80,000.
Sent from my SM-G955U using XDA-Developers Legacy app
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The date he posted Samsung.com was running a promo for a $750 rebate when buying two T-Mobile S8/S8+ phones
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
mrbear01 said:
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
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Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
fragg3d said:
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
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Yup, i asked t add to their system. This is how i started the conversation.
"Hi, I purchased a Samsung S8+ from Samsung directly (T-mobile branded), but it is not showing up as a T-Mobile device under my account. I'd like to have my IMEI added as T-Mobile phone so i can request a SIM Unlock. Please help."
T-Force CSR asked for IMEI to add to their system and submitted it for unlock.
mrbear01 said:
Yup, i asked t add to their system. This is how i started the conversation.
"Hi, I purchased a Samsung S8+ from Samsung directly (T-mobile branded), but it is not showing up as a T-Mobile device under my account. I'd like to have my IMEI added as T-Mobile phone so i can request a SIM Unlock. Please help."
T-Force CSR asked for IMEI to add to their system and submitted it for unlock.
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Click to collapse
Technically I would think they had no choice but to unlock yours immediately. If you didn't purchase it directly from them how could they fully bind you to their policy.
moonknightthe1st said:
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
Click to expand...
Click to collapse
Just seen this on android central, in Canada new law is to have all phones in 2017 unlocked,
At the end of the article.. found this..
Other devices, like the Galaxy S8, are sold unlocked and become locked to the first SIM card inserted in the phone.
My phone will be coming in, I hear some people saying some are unlocked, after putting in ur sim, has anyone tried putting another sim from another provider.
Sent from my SM-N910T using XDA-Developers Legacy app
mrbear01 said:
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
Click to expand...
Click to collapse
I just bought a new Samsung galaxy s8 plus from t-mobile I even put down $730.00 and I'm trying to get it permanently unlocked but t-mobile will only temporary unlock it.I'm going to Australia for 6 months for work.any suggestions I would greatly appreciate it. Thanks In advance!!!
vnphantom said:
T-Mo is pretty relaxed with unlocking these days. Got on T-Mo app and start a chat. Told rep that I need the phone unlocked for travel. Rep came back within 2 mins and told me to do a Permanent Unlock request from the app and it worked. I still have device payment on this phone by the way. ?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
fragg3d said:
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
Click to expand...
Click to collapse
On a whim, I fired up the device unlocker app, and I was instantly approved for a permanent device unlock. I am on Jump on Demand (lease arrangement) from T-Mobile.