Develop Bugs

Nexus 5X - included USB 3 cable only for charging??

I have a brand new Nexus 5X, a brand new high-end laptop with a USB 3 port with a fresh installation of Windows 7 Professional onboard.
I CANNOT get any of the drivers I have tried (all fresh downloads - Google, universal, etc.) to work with my phone. When plugging in the cable, phone to PC, I get an error Code 10 - "Cannot start the device".
I see in Heisenberg's guide for unlocking and rooting the 5X this post from user AquilaDroid - http://forum.xda-developers.com/showpost.php?p=63080921&postcount=9
Saying "Might want to point out the cable /adapter required to connect to pc. (I just saw that it's not included with the phone.)"
Does this mean the cable included with the phone is not sufficient for data transmission?? Does this correspond to my Code 10 error?

I bought an iOrange and it works great for my charging, data transfer, and app development
Sent from my Nexus 5X using Tapatalk

Code 10 is not a cable problem but rather a driver installation issue. Did you install try to install unsigned drivers without disabling signature verification?
Install the ones from Google or the full SDK. Also try to change the more to MTP on the phone.

Alferboy said:
Code 10 is not a cable problem but rather a driver installation issue. Did you install try to install unsigned drivers without disabling signature verification?
Install the ones from Google or the full SDK. Also try to change the more to MTP on the phone.
Click to expand...
Click to collapse
I did try the drivers from Google and from the SDK; still got the Code 10. I said OK to the unsigned driver message and still got the error. Is there something else I must do for the unsigned driver verification?

If you get code 10 the device is seen. Can you check with which hardware ids?
Also you can try uninstalling all drivers. Try usbview.
Sent from my Nexus 7 using Tapatalk

If you pull down the notifications on the N5X it should say USB Charging, click on it and change it to MTP.
Sent from my Nexus 5X using Tapatalk

are you using a USB C to USB A cable? Or does your laptop actually have a USB C port on it?

Thanks for the responses, but I have been thorough to the extent of my knowledge. To outline my situation:
- brand new laptop with USB 3 port and fresh Win7 Pro
- brand new Nexus 5X with included USB 3 cable
- Developer options - OEM locking and USB debugging ticked
- USB configuration as MTP, also tried PTP - this is also in Developer options; I get no pull-down or choice when plugging in
- Tried drivers from Google, from the Extras folder in SDK, Universal - uninstalled and removed driver files between each attempt
- Turned off Unsigned driver verification in BIOS
I get Code 10 error every time.
In USBview nothing indicates that anything is connected when plugging in phone.
I don't know what to make of the hardware ids.
I'm still curious about this cable, the one that came with the phone from Google, and AquilaDroid's comment indicating that it is not the one required to connect to a PC....
Any other ideas, given all this info???

sordup said:
Thanks for the responses, but I have been thorough to the extent of my knowledge. To outline my situation:
- brand new laptop with USB 3 port and fresh Win7 Pro
- brand new Nexus 5X with included USB 3 cable
- Developer options - OEM locking and USB debugging ticked
- USB configuration as MTP, also tried PTP - this is also in Developer options; I get no pull-down or choice when plugging in
- Tried drivers from Google, from the Extras folder in SDK, Universal - uninstalled and removed driver files between each attempt
- Turned off Unsigned driver verification in BIOS
I get Code 10 error every time.
In USBview nothing indicates that anything is connected when plugging in phone.
I don't know what to make of the hardware ids.
I'm still curious about this cable, the one that came with the phone from Google, and AquilaDroid's comment indicating that it is not the one required to connect to a PC....
Any other ideas, given all this info???
Click to expand...
Click to collapse
Please help.

Included cable IS only for charging
Well, since my questions seemed to have stumped folks here - no doubt the newness of these phones have people a little in the dark still - and for the benefit of others with the same problem, I have discovered a solution here.
The included USB 3 type C cable that comes with the Nexus 5X apparently is only for charging. As my issue outlined above showed, I could get no connectivity to my computer for file transmission with it. Upon getting a USB C to USB A cable, however, plugging into my computer worked as it should: device recognized, choice offered in the phone's pull-down menu for USB connection type (charging, MTP, or PTP), and flawless connection and file transmission.
There you have it.

metpage said:
are you using a USB C to USB A cable? Or does your laptop actually have a USB C port on it?
Click to expand...
Click to collapse
The OP has not responded to this question...
Inviato dal mio Nexus 5X utilizzando Tapatalk

I think there is a problem with USB 3 type A - type C cable. I have one ( my N5X is from LG distribution, we don't have gplay for devices) and he is works only as charging cable. I tried USB 2.0 , USB 3 even USB 3.1 and still only charging. According to my knowledge N5X have USB 2.0 with type C connector.
Odesláno z mého Nexus 5X pomocí Tapatalk

I had the same issue as you. I have a method for you to try, as it worked for me!
Hook your Nexus 5X to your computer
Go into your System / Device Manager
You should now see a device listed with an ! or something (will be your 5X)
Ok, now right click the unknown device (5X) and update driver. Click the select file manually option. Direct it to your android-sdk\Extras\Google. No further. It should now install your USB driver. This is what I had to do to get mine to work. First I tried pointing it further and closer in the SDK file but it didn't work. When I pointed it to the google folder, it installed an boom.

My computer reads a device connected, but then immediately freaks out and shuts the USB3.1 port off. I'm thinking it's expecting a 3.1 device, but it's getting a 2.0 device. Or even possibly that the USB3.1 card doesn't supply enough current to satisfy the N5X's thirst. I dunno, maybe it's just a Windows 10 bug. A USB-C to USB-A (A Host USB2.0) works just fine.

Phone not recognized by computer

Hey so i have been having a big problem recently. my htc one m8 32 gb verizon version doesnt get recognized by my computer. ive tried different computers, ports, and cables. i even got a new charging port and installed it but nothing. when i plug my phone into my pc, nothing pops up. the phone only charges but no option to transfer files. htc sync says no phone connected. Also have usb debugging enabled but nothing. running on 6.0 marshmallow and any help would be nice. Thanks!

If you look at your notifications, there will be one you can't clear saying USB Charging this device. Click on the notification and change it to File Transfer.

Couple comments:
1) Try the genuine HTC cable that came with the phone. I've noticed that some 3rd party cables will only charge, and not connect by USB/MTP. I assume the pin layout on those particular cables is not exactly the same as what HTC uses.
I know you probably already tried this (HTC cable) but this may at least narrow down the variables.
2) Assuming a Windows PC, go to device manager, find the phone (hopefully, its listed) then select the option to manually select a driver. Then pick the generic driver for "Android MTP device" (or something like that, forget the exact name). If often have to do this to get my home PC to "see" my M8 by USB. Although my work laptop doesn't have this issue. Your results will vary depending on your exact PC configuration, it can be very confusing and frustrating!

m8 problem
First sorry for bad English.
My M8 is not recognized by my computer. I've tried extra ports, cables, drivers .. Windows 7 64 bit is computer, android 6 is on the phone. Only the phone detects it is connected to a computer and offers the options, mtp, ptp, charging ...
What can I do?

[email protected] said:
My M8 is not recognized by my computer. I've tried extra ports, cables, drivers .. Windows 7 64 bit is computer, android 6 is on the phone. Only the phone detects it is connected to a computer and offers the options, mtp, ptp, charging ...
What can I do?
Click to expand...
Click to collapse
I don't see what the problem is. The PC recognizes the phone. Are you trying to access a function such as fastboot or adb, that is not working? You never say in your post what the problem is.

H815 does not go as mass storage when plugged to PC

Hi
It's a bit of time that i got a problem when i plug my g4 to the computer. It doesnt go into mass storage mod, it just charge. I had installed all the drivers in my pc and also tryed few cables. I had also changed the option from "just charge" to "MTP" and it not fix the problem. I also tryed different computers, nothing worked. Also when i plug my phone doesn't pop up the windows where i can switch from mtp to ptp or charging. I have always to go into dev options and change it from there (but anyway, still not work).
What the hell can be? I am on 7.1.0 actually but also con MM it wasn't working.

File transfer problem

Hello,
I've a Mi Mix 2 for 2 years. I never had any worries.
I always plugged my phone into my computer for either file transfers or for USB connection sharing.
Since Monday, more possible. I plug in my phone, and it starts charging directly, and the notification to choose file transfer, photo, or charge only no longer appears. The computer doesn't detect it anymore as my Mi Mix 2, but an unknown device with a problem.
I have already uninstalled / updated drivers, MTP too.
I also tried on another pc, and with other cables, the problem remains the same. I'm starting to lose patience.
I specify, developer mode is enabled, with USB debugging and default file transfer mode.
Has anyone ever encountered this problem? And if so, how to solve it if possible?
Thanks a lot !

Probably you have to change/repair usb c port in your phone

Or have you activate USB Debugging?

LG G7 EMW (Brazil - Claro) USB does not work, but charging and EDL mode do

Hi all.
I have a wonderful LG G7 (model G710EMW from Brazil carrier Claro).
Recently I've tried to connect it to my new car audio system that supports Android Auto and it didn't work as expected. Long story short, I've discovered that USB does not work on my phone.
Charging works alright, but anything that requires an USB connection simply does not work.
When I connect my phone to my PC, the phone starts charging, never shows the "USB connection" notification icon and the PC does not recognize anything. The phone also does not allow me to choose the kind of USB connection that is to be used (you know, MTP and the other options). When connected to PC through USB cable it displays exactly the same behaviour as if it was connected to a regular charger.
I have tried different cables, being two LG original USB-C to USB-A cables, an USB-C to USB-A from Xiaomi and a generic brand USB-C to USB-A charging and data cable. All of them show the same behaviour.
I did soft reset my phone, thinking maybe some app I downloaded could be interfering, but it also did not change anything. Also hard-reset, but no change either.
I've already tried replacing the circuit board with the USB plug but that also didn't change anything.
The only time USB works is in EDL mode, which shows expected behaviour. PC recognizes the "Qualcomm HS-USB QDLoader 9008 (COM3)" port and with QFIL I can navigate through partitions and stuff seems to work.
I would try installing a different ROM, but as I would need to cross-flash to unlock bootloader (default ROM does not enter fastboot) I am stuck on the USB issue now.
Has anyone seen something like this? Any suggestions to what I could try?

lucaslittermentz said:
Hi all.
I have a wonderful LG G7 (model G710EMW from Brazil carrier Claro).
Recently I've tried to connect it to my new car audio system that supports Android Auto and it didn't work as expected. Long story short, I've discovered that USB does not work on my phone.
Charging works alright, but anything that requires an USB connection simply does not work.
When I connect my phone to my PC, the phone starts charging, never shows the "USB connection" notification icon and the PC does not recognize anything. The phone also does not allow me to choose the kind of USB connection that is to be used (you know, MTP and the other options). When connected to PC through USB cable it displays exactly the same behaviour as if it was connected to a regular charger.
I have tried different cables, being two LG original USB-C to USB-A cables, an USB-C to USB-A from Xiaomi and a generic brand USB-C to USB-A charging and data cable. All of them show the same behaviour.
I did soft reset my phone, thinking maybe some app I downloaded could be interfering, but it also did not change anything. Also hard-reset, but no change either.
I've already tried replacing the circuit board with the USB plug but that also didn't change anything.
The only time USB works is in EDL mode, which shows expected behaviour. PC recognizes the "Qualcomm HS-USB QDLoader 9008 (COM3)" port and with QFIL I can navigate through partitions and stuff seems to work.
I would try installing a different ROM, but as I would need to cross-flash to unlock bootloader (default ROM does not enter fastboot) I am stuck on the USB issue now.
Has anyone seen something like this? Any suggestions to what I could try?
Click to expand...
Click to collapse
Hi bro, i'm from brazil too, have you tried reinstall usb drivers? have you tried on another pc? If you are using Windows 10, check on Windows update if its not blocking the drivers

danielcs1995 said:
Hi bro, i'm from brazil too, have you tried reinstall usb drivers? have you tried on another pc? If you are using Windows 10, check on Windows update if its not blocking the drivers
Click to expand...
Click to collapse
I did try on another two different computers, all on Windows 10, and none of them recognized the phone except when the phone was in EDL mode.
I haven't tried installing drivers for the phone, before when it worked I never had to manually install anything for the PC to recognize my phone.
I'll give that a go, thanks!

lucaslittermentz said:
I did try on another two different computers, all on Windows 10, and none of them recognized the phone except when the phone was in EDL mode.
I haven't tried installing drivers for the phone, before when it worked I never had to manually install anything for the PC to recognize my phone.
I'll give that a go, thanks!
Click to expand...
Click to collapse
Just to let you know, I could not find the USB driver for regular usage of the phone connected to the PC. What I found was drivers to use the phone with ADB and drivers for EDL mode.
I got to test the phone on a Linux Manjaro installation and there the computer also did not recognize any new device with "lsusb" command, whereas using a working LG G7 ThinQ the output of "lsusb" was:
Code:
Bus 001 Device 004: ID 1004:61f9 LG Electronics, Inc. Optimus (Various Models) MTP Mode
Note: the working phone had the USB connectivity option set to "Charge only" (or something like that, my phone is in Portuguese).