Has anyone else had issues with the wireless on the Fire TV? Randomly my wifi connection drops out and I either have to reboot or attempt to connect to another access point and then connect back to my normal one. I have no problems on ethernet.
No problems on my Charter WiFi.
If you use the WiFi Adblocker app,make sure to force stop it after enabling the blocker because it causes random disconnects when left open.
What is your provider name/brand and what are the speeds?
retroben said:
No problems on my Charter WiFi.
If you use the WiFi Adblocker app,make sure to force stop it after enabling the blocker because it causes random disconnects when left open.
What is your provider name/brand and what are the speeds?
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No blocking apps installed. There is nothing wrong with my internet connection, the Fire TV just likes to randomly say "Connected with problems" on the WIFI screen. Everything else in my house is working fine.
Oh,that's what you meant.
I sometimes get that whenever I look at it,and it fixes itself a bit later.
I am unsure what the real problem is.
retroben said:
Oh,that's what you meant.
I sometimes get that whenever I look at it,and it fixes itself a bit later.
I am unsure what the real problem is.
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Click to collapse
Yeah, it's quite annoying. After doing some googling it seemed like I wasn't the only one, but no solutions. I'm attempting to compile the latest version of the WIFI driver to see if that helps.
Any updates on this. My unit does this just about every time I use it. No other device on my network has any issue.
curtl said:
Any updates on this. My unit does this just about every time I use it. No other device on my network has any issue.
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I was going to try a newer version of the wifi driver but never really got around to doing it. Once I start working on AOSP again I may look into compiling the latest version. But because recovery requires ethernet I just plugged it in to ethernet so it doesn't really bother me anymore.
My device is 100% stock. Should I contact Amazon about having a defective unit?
This thread is the only place I've seen where anyone else has this problem.
curtl said:
My device is 100% stock. Should I contact Amazon about having a defective unit?
This thread is the only place I've seen where anyone else has this problem.
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I saw some mentions of it elsewhere, but you can try and see what they say.
rbox said:
Has anyone else had issues with the wireless on the Fire TV? Randomly my wifi connection drops out and I either have to reboot or attempt to connect to another access point and then connect back to my normal one. I have no problems on ethernet.
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Click to collapse
Did you notice if you light in the front was yellow at the time? I used a wired ethernet connection, but I have noticed at times I have managed to lose internet connection (while keeping local connection) and my light will be yellow and flashing when this happens.
Doesn't happen often (like 4 times so far) and not sure why, but I mess around with stuff a lot, so I didn't think much about it.
nyder said:
Did you notice if you light in the front was yellow at the time? I used a wired ethernet connection, but I have noticed at times I have managed to lose internet connection (while keeping local connection) and my light will be yellow and flashing when this happens.
Doesn't happen often (like 4 times so far) and not sure why, but I mess around with stuff a lot, so I didn't think much about it.
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yes this has happened to me also a few times, but for me I just plug in Ethernet cable for a bit then unplug cable and wifi kicks right in and I'm good to go till the next time....dill
I have daily wifi drops... 50% of the time going to Settings/Networking and doing a rescan fixes it - 50% I must reboot the FTV. I have an ASUS AC68U with Merlin firmware and the signal strength is always "very good". I've tried both 2.4 & 5.0 GHz.
anyone have a fix for this?
thanks!
Same issue....any resolution ever found?
rbox said:
Has anyone else had issues with the wireless on the Fire TV? Randomly my wifi connection drops out and I either have to reboot or attempt to connect to another access point and then connect back to my normal one. I have no problems on ethernet.
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Click to collapse
I have had my Amazon Fire TV since last Christmas and no issues until this last update was done. Now Wifi as well as Ethernet connections will drop and at first I thought it was Comcast and each time I logged into my account on my Samsung and ran the connection test, it was always fine, so I would retry FTV and it worked again. So I figured must have been a hickup. Well now it is doing it all the time so I am thinking it is the Fire TV unit. The light on front will blink Amber when the drops happen.
I recently got a fire stick. It has lost the WiFi connection twice, at which time the video I am watching is frozen to a blank screen with the circular "in progress" icon showing. I found that disconnecting and reconnecting the usb power plug into the fire stick gets it rebooted with the WiFi connection 're established. This seems to be a problem many fire s tick users encounter.
I had this problem too but after installing a wifi extender, the problem has subsided. I use a coredy WN300_EXT
Hi All,
My fire tv again has dropped the internet connection and now blinking with Orange light. I try powering on and off but didn't help. Last time i had to reboot my router and it worked but all other device connect to my router are connected to internet.
I have a wired connection, i also tried wifi but get the same message connected with problem.
Anyone else had this issue and any idea what is the problem or how to fix it. I hate to reboot the router each time, this is the 2nd time in 1 week period with this issue with internet.
My AFTV is rooted so i hate to returned it and get another one who knows the other will be rootable.
Updated
I tested the connection on my raspberry PI which was also not able to connect so I rebooted my router and everything is good for now. I suppose there is some issue with the router i didn't have this issue for the past year when i had the Raspberry PI connected but i did reset my router few weeks ago so not so maybe the router is acting up for now i will keep an eye on it.
Thank you
It seems that my AFTV2 can't refresh an IP on wired connection when it drops and comes back.
Every time I reflash my router and it reboots my AFTV2 loses the internet connection and not only does it not detect the router coming back up and refresh an IP address, there's no way to do it manually from the UI, at least I couldn't find it. I have to restart AFTV2 to pick up an IP again.
Anyone else has this issue or is it my device being defective?
stangri said:
It seems that my AFTV2 can't refresh an IP on wired connection when it drops and comes back.
Every time I reflash my router and it reboots my AFTV2 loses the internet connection and not only does it not detect the router coming back up and refresh an IP address, there's no way to do it manually from the UI, at least I couldn't find it. I have to restart AFTV2 to pick up an IP again.
Anyone else has this issue or is it my device being defective?
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Is the Fire TV directly attached to the router or does it connect through a switch? If the cable is never disconnected (since the switch is still on) it will not attempt to get a new IP.
zeroepoch said:
Is the Fire TV directly attached to the router or does it connect through a switch? If the cable is never disconnected (since the switch is still on) it will not attempt to get a new IP.
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Directly attached. All my other directly attached devices detect the disconnect/reconnect and refresh their IPs.
stangri said:
Directly attached. All my other directly attached devices detect the disconnect/reconnect and refresh their IPs.
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I'm having the same issue with 2 of my FTV 1's. I have had the units for 1.5 years now and never had an issue so I assume it has to do with a firmware update when the then FTV's came out.
I have been dealing with Amazon tech/escalated tech support for a little over 2 weeks now with not real answer.
Its worth noting that I have my router set up to restart at 3:00AM every day and the only way to clear the issue is restart the FTV. Once I do that it is fine until the next day.
I will keep you posted if I get a answer form Amazon, they are supposed to call me back again on Monday.
I wonder if anyone can advise how this problem might be fixed:
I have a fire-tv stick in my bedroom the latest version which has a voice remote and connects using WiFi direct instead of bluetooth. I'm using 2.4Ghz wifi (using a TalkTalk hg633 super router). I can't use 5Ghz because the signal to my bedroom isn't good enough on 5Ghz. On 2.4Ghz the link score from inSSIDer is 91 with the fire-tv stick unplugged, with a signal of -50dBm. With the fire-tv stick on a WiFi Direct AP appears on inSSIDer with a signal of -39dBm (ie stronger than my normal wifi signal). The link score drops to 71.
If I test download speeds and pings, then with WiFi direct off, i get decent downloads speeds (around 20Mbps) and 18ms pings in my bedroom, in the lounge its a little higher. With Wi-Fi direct on, download speeds drop below 7mbps, sometimes 1mbps, pings increase to 200ms (although I have seen 10,000ms) and the connection often disconnects so the download speed test or ping is unable to complete. (I get about 2 tests that work out of 6, the others fail due to connection issues).
The upshot of all this is that I can't get a reliable streaming service on my fire-tv stick. especially in the evening. The network often disconnects, or slows to a crawl so I get frequent buffering, inability to stream at all or a poor quality picture. In the lounge, I often find my PC disconnects when wifi direct is on though streaming is less of a problem (because there the wifi signal is about 5dBM greater than the WIfi-Direct signal
I contacted amazon, and they suggested changing the channel of my wifi so it isn't on the same channel a Wifi Direct. That doesn't work because the WiFi Direct signal follows my wifi onto the same channel.
I can't use a lan cable (no option for this on a fire-tv stick, and I shouldn't have to in any case). I don't want to add extra extenders / APs to my wifi network as that might just make things worse.
Does anyone know of any way to switch off WiFi direct and use bluetooth for the remote or the FireTV app on my phone instead? Or to decrease the power of the wifi direct signal, or any other solution?
I wonder about switching to an older fire-stick with bluetooth remote - but that I think would mean I lose the voice search facility?
If I swapped to a full Fire TV with voice remote - do they use bluetooth or Wifi Direct?
Same problem. Not as dire a situation because it's in my kid's bedroom and not mine. :silly: But it interferes with the WiFi signal in areas that are closer to her room than my home router.
Not sure why AMZ chose to use the same channel as the FireTV stick talks to your WiFi network on to do their communication to their remote. That seems like a really bad design - if it's messing the 2 of us up, it has to be doing the same for a whole lot of people.
I tried changing my home WiFi from channel 11 to 1 in troubleshooting and had the same experience as you - the FireTV stick's WiFi changed right along with it to continue to clobber my home WiFi signal. Been through the menus in FireTV stick - no way I can see to change its behavior. Google search led me here.
Hi,
Whilst I stand by everything I said, in attempting to get Amazon to replace my remote with one that used bluetooth instead of wifi-direct, they sent me exactly the same remote in replacement. It still uses wifi-direct. However, it has worked fine, despite being on the same channel. That suggests that some remotes are faulty and causing or exacerbating the problem. Exactly why that would be I don't know, but it's all working fine for me now.
Roku has been doing this for years Here is a link to there form maybe amazon will listen I just got a new one for another room but no network problems and is faster on menu loading so I can live with it.
You're always gonna have problems with a ton of stuff on 2.4ghz. If your router has 5ghz, I would recommend reorganizing if possible, or getting a stronger router. 5ghz means no headaches, no problems with other things, controllers\remote work fine, etc.
I got the Fire TV box a month ago and it has worked intermittently since. The first 1-2 weeks it worked fine but since it keeps coming up with the message "network connection lost" when first starting the box. The remote doesn't work and so I can't even get to the settings. The box just freezes at this point and I can't dismiss the warning without a remote.
I've tried restarting the box multiple times and also the router. Its connected via wireless and there's no possibility for ethernet connection as the router is far away from the TV. All other wifi's work fine eg on laptop, smart TV and mobiles.
I thought I had a dodgy box so had this replaced yesterday and although it worked then today its back to the same problem.
Connected to Samsung TV via HDMI cable. Have tried different ports and a new HDMI cable.
Router settings:
Virgin Suberhub - speed around 40mbps
WPA
11b+11g+11n
Channel 1
Any ideas what the problem and solution can be? Do I have to get a usb keyboard to be able navigate to the settings page and reset the box / wireless connection.