After installing the Froyo update yesterday I seem to be having troubles with my WiFi connection. The connection is being dropped after a half an hour or so and I'm unable to reconnect at that time. The Desire just keeps connecting and disconnecting to my network.
I need to reset my router in order to re-establish the connection but it gets dropped again after a half an hour.
I did not experience these problems on the previous version, I did however experience something like it when I connected my PS3 to the router via WiFi in the past. After I done that I wasn't able to connect on my laptop. But I switched to a cable for the PS3 after that anyway.
Is it possible that something on the Desire triggers an overload in the router that causes it to malfunction? I'm unable to connect with my laptop when the connection is dropped on the Desire as well.
It's a Belkin f5d7632-4, which is actually a modem-router, but after disabling the DHCP server it functions fine as a wireless router.
Thank you in advance for any ideas.
If I can't find a solution I think I have to get a new wireless router, I can't go without WiFi on my Desire at home!
If that's the case, advice for a new wireless router is welcome as well. Please post the brand and type and if it's functioning fine with the new Froyo for you.
I have the same issue. I went from standard, unbranded 2.1 to OTA 2.2 like a good citizen, but now it won't connect to my belkin wirless N router, but it DOES connect to my SKY netgear router.
What's the deal?
Yes, I've spotted some more Belkin N1 users on (the dutch website) Tweakers.net with the same problem.
I retain a good connection for about half an hour. They seem to be having the same problem right from the start.
I have a similar problem with a BT HomHub 2.0 but it drops the WiFi randomly however I do not reset the router just turn the WiFi Off and On on the phone and the Desire reconnects. My Desire will also change which SSID its connected too, i.e. from my own SSID to BT Fon or BT Openzone (I have them both turned on in my Home Hub) again to get back to my own SSID I have to stop and restart the WiFi on the phone, simply asking it to move back to my own SSID doesnt work.
Just had a call with HTC Netherlands and they advised me to try it on a different network/router and/or do a factory reset to a clean 2.2.
Has anyone tried the factory reset? I doubt that will do any good. A different router would seem to work according to Jammy1 (and I didn't expect otherwise).
Apparently something killed the compatibility between Belkin routers and Android 2.2 ?!
do you guys have the Bluetooth turned on?I realised when both the Bluetooth and Wi-Fi are on at the same time,the signals tend to clash thereby resulting to connection loss. Though,I experienced this on another android device (a tablet:Archos 5 AIT) especially when a major update occurs.Still waiting for my new Desire.
Random drops also on Linksys WRT54GL with Tomato firmware...
nasimdejai said:
do you guys have the Bluetooth turned on?I realised when both the Bluetooth and Wi-Fi are on at the same time,the signals tend to clash thereby resulting to connection loss. Though,I experienced this on another android device (a tablet:Archos 5 AIT) especially when a major update occurs.Still waiting for my new Desire.
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Click to collapse
No Bluetooth here. Never even used it.
Try turning off the bluetooth.
Bought myself a cheap Sitecom WiFi router and it works like a charm now. But I hope HTC wil fix this and other little bugs present in this version.
I had similar problems after upgrading to Froyo (custom rom) - the Wifi seemed to get connection then as soon as I tried to use it within the browser it dropped and tries to regain IP. After a bit of fiddling with settings I have found that
i) using channel 12 (12 and 13 are only available if router is set to America location) to avoid conflict with heavy wireless coverage in my area seems to help
ii) using WPA2 encryption seems to give a much stabler connection over WPA, although now and again it forgets the passkey data, even re-entering it fails, only solve was to turn wifi off then on for it to reconnect
still having this problem...
does anybody have some news on this ?
I can connect to my home router a linksys wrt600n with WPA2-PSK key but i cant connect to a belkin N1 with WPA2-PSK enabled.
I tried every setting on the belkin router, just cant get it to connet.
My device just keeps connecting and disconnecting, it gets an ip but cant connect...
What i haven't tried is setting a maual ip and see if it connects then.
If i set it to manual ip, it works.
Does anybody have some news on this ?
What channel is your router on? Read somewhere about it not liking anything over 11...
I've been having the same issue on my Desire and on HD2Android.
If a 2.1 ROM is loaded into either of my devices TKIP and AES work perfectly.
With 2.2 it only connects through my Marconi router and doesn't obtain an IP from my Belkin N1.
I don't think this is a device issue but rather a ROM/OS issue. After speaking with some Linux guys they seem to have the opinion that the driver on 2.2 doesn't resolve it's IP address with some routers. Especially higher end ones with added features like QoS ie Belkin/Linksys.
EddyOS said:
What channel is your router on? Read somewhere about it not liking anything over 11...
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Click to collapse
Doesn't make a difference.
I tried everything
Jedit said:
I've been having the same issue on my Desire and on HD2Android.
If a 2.1 ROM is loaded into either of my devices TKIP and AES work perfectly.
With 2.2 it only connects through my Marconi router and doesn't obtain an IP from my Belkin N1.
I don't think this is a device issue but rather a ROM/OS issue. After speaking with some Linux guys they seem to have the opinion that the driver on 2.2 doesn't resolve it's IP address with some routers. Especially higher end ones with added features like QoS ie Belkin/Linksys.
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Click to collapse
Yes that was my initial thought !
But my linksys is newer then my belkin and it has no problems connecting my phone.
The 2 wireless routers are configured the same.
On android 2.1 i had no problems.
is it possible to try and install the 2.1 wifi drivers on 2.2 ?
i had the same problem 2 months ago when i first got my Desire. worked at just about every damn wifi router but the one in my house.
did some reading, no one had an answer. just seemed that it worked on some and not on others. so, i went out to the store and i picked up a Linksys after testing the linksys at the shop. my phone connected and had internet no problem. i thought, perfect, i'll take it.
brought it home, same problem. wifi connects and no internet. no setting would fix it. i brought it back to the store. and sure enough, we plugged that very router into their connection and my phone connected and worked. they obviously would not return the router because it works (and i live in a 3rd world country, forget about it).
so, **** if i could figure it out. i wound up using an older adsl/wifi router i had and no problems. but, i have a new linksys that is just sitting in a box...
its not your router, but the phone.
you can always sell the router on internet or the phone
DaFrenk said:
Just had a call with HTC Netherlands and they advised me to try it on a different network/router and/or do a factory reset to a clean 2.2.
Has anyone tried the factory reset? I doubt that will do any good. A different router would seem to work according to Jammy1 (and I didn't expect otherwise).
Apparently something killed the compatibility between Belkin routers and Android 2.2 ?!
Click to expand...
Click to collapse
I had contact with HTC Scandinavia and they also recommended a factory reset. But these guys haven't got a clue - they didn't even know this was a big problem after the froyo update. Weird when you think about it, I mean wifi is kind of a big thing for a smart phone.
But no, factory reset did NOT change a thing. And replying to other messages: this thing has nothing to do with what router you use. It seems totally random almost.
It seems that my AFTV2 can't refresh an IP on wired connection when it drops and comes back.
Every time I reflash my router and it reboots my AFTV2 loses the internet connection and not only does it not detect the router coming back up and refresh an IP address, there's no way to do it manually from the UI, at least I couldn't find it. I have to restart AFTV2 to pick up an IP again.
Anyone else has this issue or is it my device being defective?
stangri said:
It seems that my AFTV2 can't refresh an IP on wired connection when it drops and comes back.
Every time I reflash my router and it reboots my AFTV2 loses the internet connection and not only does it not detect the router coming back up and refresh an IP address, there's no way to do it manually from the UI, at least I couldn't find it. I have to restart AFTV2 to pick up an IP again.
Anyone else has this issue or is it my device being defective?
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Is the Fire TV directly attached to the router or does it connect through a switch? If the cable is never disconnected (since the switch is still on) it will not attempt to get a new IP.
zeroepoch said:
Is the Fire TV directly attached to the router or does it connect through a switch? If the cable is never disconnected (since the switch is still on) it will not attempt to get a new IP.
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Click to collapse
Directly attached. All my other directly attached devices detect the disconnect/reconnect and refresh their IPs.
stangri said:
Directly attached. All my other directly attached devices detect the disconnect/reconnect and refresh their IPs.
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Click to collapse
I'm having the same issue with 2 of my FTV 1's. I have had the units for 1.5 years now and never had an issue so I assume it has to do with a firmware update when the then FTV's came out.
I have been dealing with Amazon tech/escalated tech support for a little over 2 weeks now with not real answer.
Its worth noting that I have my router set up to restart at 3:00AM every day and the only way to clear the issue is restart the FTV. Once I do that it is fine until the next day.
I will keep you posted if I get a answer form Amazon, they are supposed to call me back again on Monday.
I got the Fire TV box a month ago and it has worked intermittently since. The first 1-2 weeks it worked fine but since it keeps coming up with the message "network connection lost" when first starting the box. The remote doesn't work and so I can't even get to the settings. The box just freezes at this point and I can't dismiss the warning without a remote.
I've tried restarting the box multiple times and also the router. Its connected via wireless and there's no possibility for ethernet connection as the router is far away from the TV. All other wifi's work fine eg on laptop, smart TV and mobiles.
I thought I had a dodgy box so had this replaced yesterday and although it worked then today its back to the same problem.
Connected to Samsung TV via HDMI cable. Have tried different ports and a new HDMI cable.
Router settings:
Virgin Suberhub - speed around 40mbps
WPA
11b+11g+11n
Channel 1
Any ideas what the problem and solution can be? Do I have to get a usb keyboard to be able navigate to the settings page and reset the box / wireless connection.
Hi, I've bought 2 days ago a new fire tv stick, everything working fine except wifi.
First I coudn't connect ("connection to %s") and I found out that was a special character on the wifi password.
Then was the wifi password encryption (WPA2 TPIK wasn't supported), and changed it to WPA2 AES solved it.
Then every day the wifi connection is lost (after an initial good connection) and the fire tv stick start act like crazy, I can't reconnect (on setting is written "connected" but isn't true), I can't rescan, I can't insert the network manually. The only thing I could do to let the wifi working is to restore the default setting.
Now I have and "old" Netgear DGN2200v4 ADSL router, I use the channel 1 (but I switched also su auto and other number), and the wifi bandwith is only 2.4Ghz.
What can I do to let this thing working? beside throw it out of the window?
thank you in advance
My firestick says it is connected to the WiFi, but not the internet. "Home is not available". Sometimes it connects and sometimes it doesn't. I have moved it around but nothing seems to matter. It won't stay connected. I'm confused how it can be connected to WiFi, but not the internet. Can anyone help me please?
I have the 3rd generation Amazon Fire TV. I notice this happens a lot with the FoxNow app as well as when streaming from Amazon Video. I don't see this with Netflix or when I stream from my Plex Media server. Mainly only with Amazon Video and FoxNow. It keeps telling me that Amazon Home is unavailable and it shows in the network status that it's connected to WiFi but not the internet. I'm running on the 5ghz band on channel 153 and all my other devices connected to the router work when the Fire TV states there's no internet. I've unregistered and re-registered my device as well as rebooted it several times, but the issue keeps coming back.
It doesn't happen all the time. There will be some days where there's not an issue with it. But when it happens, I have to reboot the Fire TV or unregister and re-register it on Amazon. I've ran a WiFi scanner and it tells me channel 153 is the best one for me based on my area. The Fire TV is just a few feet away from my WiFi router. I'm using the power adapter that came with the Fire TV in a wall outlet as it won't work with my TV's USB port (not powerful enough).
Our router is brand new (NetGear Firehawk R7000) and our cable modem is fine as well. Like I said, everything else works fine after the Fire TV loses connection.
We only have a 30mbps connection. Could that be it? Didn't seem to bother us when we had a Roku, but I wanted to get something that used the 5ghz channel so I went with the Fire TV since it was on sale.
friendlyphil said:
My firestick says it is connected to the WiFi, but not the internet. "Home is not available". Sometimes it connects and sometimes it doesn't. I have moved it around but nothing seems to matter. It won't stay connected. I'm confused how it can be connected to WiFi, but not the internet. Can anyone help me please?
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Click to collapse
iBolski said:
I have the 3rd generation Amazon Fire TV. I notice this happens a lot with the FoxNow app as well as when streaming from Amazon Video. I don't see this with Netflix or when I stream from my Plex Media server. Mainly only with Amazon Video and FoxNow. It keeps telling me that Amazon Home is unavailable and it shows in the network status that it's connected to WiFi but not the internet. I'm running on the 5ghz band on channel 153 and all my other devices connected to the router work when the Fire TV states there's no internet. I've unregistered and re-registered my device as well as rebooted it several times, but the issue keeps coming back.
It doesn't happen all the time. There will be some days where there's not an issue with it. But when it happens, I have to reboot the Fire TV or unregister and re-register it on Amazon. I've ran a WiFi scanner and it tells me channel 153 is the best one for me based on my area. The Fire TV is just a few feet away from my WiFi router. I'm using the power adapter that came with the Fire TV in a wall outlet as it won't work with my TV's USB port (not powerful enough).
Our router is brand new (NetGear Firehawk R7000) and our cable modem is fine as well. Like I said, everything else works fine after the Fire TV loses connection.
We only have a 30mbps connection. Could that be it? Didn't seem to bother us when we had a Roku, but I wanted to get something that used the 5ghz channel so I went with the Fire TV since it was on sale.
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Click to collapse
Try channel 36 on 5ghz band..
I've had this same issue for a year with no solution. I'm stuck on channel 36 which is the most crowded in my neighborhood
Well, I bit the bullet and purchased the LAN adapter for the Fire TV device and since this past Monday (4/23/2018) after hooking it up directly to my router and not using WiFi, I have not had a single issue. Before that, over the weekend and the past week, I had numerous hang ups and loss of internet (at least, the Fire TV said I had no internet but I did) after watching a movie, or a couple of TV shows.
I'm really thinking the issue is tied to heat (it heats up after using it for one movie or a couple of TV shows) and that causes an issue with the WiFi chip in the device. Since moving to using a LAN cable instead, there doesn't appear to be an issue with this now.
Also, I've noticed where lag/delay between audio and video that slowly creeps in as time moves on while watching a movie has appeared to have disappeared as well. Definitely, something is up with my WiFi. Not sure if it's my router or how it's configured (Netgear Nighthawk), but I have checked various settings (no dual band being used and only used 5ghz band, but the same issue was also on 2.4ghz band when I tried that) and nothing fixed the issue until moving off of WiFi.
I do have a repeater in the house for my wife because her laptop has a crappy wifi controller in it so she can't get a good signal upstairs whereas the rest of us have no issues. But, that's not always plugged in. Only when she needs to use her laptop upstairs so when she's not using it, it's turned off/unplugged from the wall. It also only uses the 2.4ghz band.
But in any case, using the LAN adapter appears to have solved my issue. Only time will tell, but the loss of internet via the Fire TV would happen daily. Now, after 3 days, it hasn't happened once. Knocking on wood that this fixes my issue.
UPDATE 4/26/2018:
Day 3 of using the Fire TV with the LAN adaptor. Watched over 5 hours of Dexter and not one issue. I watch it via Netflix and usually, after a few viewings, Netflix goes into buffering mode. Hasn't happened once this week since getting the LAN adapter. It definitely seems to have fixed my issue.
vic_singh said:
Try channel 36 on 5ghz band..
I've had this same issue for a year with no solution. I'm stuck on channel 36 which is the most crowded in my neighborhood
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Ya you're right about going with lower / middle of the bands. I noticed this with 2.4ghz band too, I had it set to auto in my router settings and it picked 11, but AFTV didn't like anything 10 or over, so just changed band in router settings manual @1 or 6 and no issues.
Well, over a week now and not ONE single hang up and need to reboot. Definitely something with the WiFi in the device if you ask me. Interference, possibly brought on when the device gets too hot maybe? I dunno. Problem solved if you ask me! So happy now. Love my FireTV even more!