Develop Bugs

[Q] youtube app issue

Not sure why but sometimes when i search videos on the youtube app and click to play them it just says I'm unable to play them. I'll pull the battery out and search the same video and then it will play. Is there any way to fix this issue??

tonycalr2002 said:
Not sure why but sometimes when i search videos on the youtube app and click to play them it just says I'm unable to play them. I'll pull the battery out and search the same video and then it will play. Is there any way to fix this issue??
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Click to collapse
You can try clearing data in the app but my guess it is more stream related. Next time try toggling airplane mode on and off and see if that works. Then it is a 3G issue which you kick start when you pull the battery.
Do you BONSAI?

I ran into this same thing yesterday, and I cleared the data and everything was back to normal. Kenny was right on point, hope it works for you too.

Pulling the battery is a power cycle and seems to be the only fix. I have also noticed that after an unknown amount of time all video playback and even video recording stops working (android system, flash still works) til I power cycle. I'm thinking it has something to do with the in app between video ads. Anyway, I'm back to pulling my battery at least twice a day.

Some youtube videos are unplayable on mobile devices, like android and ios devices. This isn't anything we can control, the makers of the videos (usually music videos) decide whether or not the video can be played on mobile devices. You can try opening the video in the browser and playing it directly on the page, but chances are it'll be choppy as he'll
Sent from my epicly epic Epic

elrey75 said:
Pulling the battery is a power cycle and seems to be the only fix. I have also noticed that after an unknown amount of time all video playback and even video recording stops working (android system, flash still works) til I power cycle. I'm thinking it has something to do with the in app between video ads. Anyway, I'm back to pulling my battery at least twice a day.
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Click to collapse
You pull your battery twice a day? I suggest a few things:
1. Get insurance on your phone
2. Put phone in driveway
3. Run that thing over AT LEAST 12 times
4. Get a new phone
If you're serious, you need to get a new phone because something is certainly wrong. I'm currently on about 120 hours of uptime, as in, time since the last reboot.

hayzooos said:
You pull your battery twice a day? I suggest a few things:
1. Get insurance on your phone
2. Put phone in driveway
3. Run that thing over AT LEAST 12 times
4. Get a new phone
If you're serious, you need to get a new phone because something is certainly wrong. I'm currently on about 120 hours of uptime, as in, time since the last reboot.
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Click to collapse
The power cycle is to force YouTube app to work. I watch a lot of video. The phone runs perfect otherwise.

Did you try clearing the data in the app?

Yes. Also force closed and cleared from app manager.

I had the issue where it force closed as soon as I opened it and clearing data didn't work. There was actually another entry on my phone that was causing issues. I think it was in data\data. I deleted all youtube entries (searched with root explorer) then cleared Dalvik and downloaded and installed youtube from market. Worked fine after that.

Same here, same thing happens to my visual voicemail, neither will work until I power cycle. Then they will both work fine for a while, then randomly stop again.

b3nny said:
Some youtube videos are unplayable on mobile devices, like android and ios devices. This isn't anything we can control, the makers of the videos (usually music videos) decide whether or not the video can be played on mobile devices. You can try opening the video in the browser and playing it directly on the page, but chances are it'll be choppy as he'll
Sent from my epicly epic Epic
Click to expand...
Click to collapse
There are three different errors, "not available in your country", "not available on mobile devices", and "there was a problem while playing, Touch to retry" that last one is the one that makes the youtube app unusable.

[Q] Youtube quality not sticking

Hey, when the Youtube app update that enabled 1440p quality playback came out i had the same problem, when you select a resolution it doesnt apply it, its like the app is always in auto quality mode. I read that you should uninstall updates and then install the newest version and that solved the issue for some time but now i have the same issue again. Does anyone know how to solve this?

Same issue here. I hate that I can't use 1440p. I've tried to uninstall updates but that didn't work. Anyone out there who knows how to fix this???

BentCleanson said:
Same issue here. I hate that I can't use 1440p. I've tried to uninstall updates but that didn't work. Anyone out there who knows how to fix this???
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The app itself updated today but the issue is still there.

Hey guys, I found a solution for my tablet at least. The problem for me was Viper4android, I had changed the driver from power saving to high quality, reverting to the power saving driver seems to have solved the issue for me.

try to clear the apps data in setting application youtube and see if it stick.

Clearing those didn´t help.

Last time's solution (Clear Data and cache, Uninstall Updates, turn off and then turn on and Install updates from Play Store) is not working this time, very frustrating.

My solution didn't seem to stick and now I have the same issue again.

Mine suddenly began working, at third attempt. I cleared cache and data, Uninstalled updates, force stop, then I went to the play store and download the new updates, when I tried the first video it didn't seem to have worked, but I exit YouTube and the next time I tried it worked.
Only thing I think I did different is that I didn't disable the app before download the updates.

erasat said:
Mine suddenly began working, at third attempt. I cleared cache and data, Uninstalled updates, force stop, then I went to the play store and download the new updates, when I tried the first video it didn't think to have worked, but I exited YouTube and the next time I tried it worked.
Only thing I think I did different is that I didn't disable the app before download the updates.
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Click to collapse
I found that it didn't stick when I selected it but after a few seconds of the video playing it changed to the new setting.

Here's a quick fix: after you tap the 1440 display button drag the time bar back to the beginning of the video and it will begin playing in the higher resolution.

Reckoning said:
Here's a quick fix: after you tap the 1440 display button drag the time bar back to the beginning of the video and it will begin playing in the higher resolution.
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Click to collapse
That doesn't seem to work for me every time.

Crypticpest said:
That doesn't seem to work for me every time.
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Click to collapse
Sorry, best I could do.

I'm trying the newest YouTube version, 5.10.3.4 (not yet in the playstore) and the issue is still there.

Apps restarting randomly

Hey guys, over the past 5 days of using this phone I have noticed a few odd things. One that is really annoying is some apps just close and open again. Not an Android force close, there is no notification, the app just stops and instantly restarts. Apps this happens the most with is The Chive and Gmail. I've used a lot of other apps but these two are the worst. And Gmail is an important app, I use it a lot.
Has anyone else had this issue? Any ideas what could be causing this? Along with the poor battery, this is making a great piece of hardware unusable. Any info on this would be appreciated.
Cheer's!!!

I haven't noticed your issues, but I have had very inconsistent results with video streaming apps from TV and cable networks and my cable provider (xfinity from comcast in the US) that range from force closing to just not being to load videos.

deucalion0 said:
Hey guys, over the past 5 days of using this phone I have noticed a few odd things. One that is really annoying is some apps just close and open again. Not an Android force close, there is no notification, the app just stops and instantly restarts. Apps this happens the most with is The Chive and Gmail. I've used a lot of other apps but these two are the worst. And Gmail is an important app, I use it a lot.
Has anyone else had this issue? Any ideas what could be causing this? Along with the poor battery, this is making a great piece of hardware unusable. Any info on this would be appreciated.
Cheer's!!!
Click to expand...
Click to collapse
Has never happened to me in Gmail. I use it a lot with 3 different accounts. But force closes are closely related to memory leaks that are very abundant in 5.0. But since others dont seem to be experiencing this issue, I'd recommend a flash of the latest firmware and a complete wipe (if possible). Do you have any memory manager apps? If so that could be an issue too.
---------- Post added at 12:33 PM ---------- Previous post was at 12:32 PM ----------
hkdmjack said:
I haven't noticed your issues, but I have had very inconsistent results with video streaming apps from TV and cable networks and my cable provider (xfinity from comcast in the US) that range from force closing to just not being to load videos.
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Yeah I've had odd reactions with videos too including lags which shouldn't happen - given the hardware specs.

deucalion0 said:
One that is really annoying is some apps just close and open again. Not an Android force close, there is no notification, the app just stops and instantly restarts.
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Click to collapse
Having the same issue. looks like it happens like once every 30 minutes to me, no matter the app. going to wipe data and do a firmware update, let's see how it goes.

I have this issue (crashing apps randomly /w no error) in particular music apps like DI.FM, Google Music, and Audible while driving. The phone is not (directly) in use by me as I use a 3.5mm or Bluetooth an initially pressing the pay button before starting my trip. This is frustrating because it randomly crashes (no notification) while I am busy driving and I have to pull to the side of the road and start it again (safety). Sometimes the crashing will not happen for hours at a time (and I enjoy the audio), other times it happens every few minutes (and I get fed up and give up on the phone wanting to put it under the tire).
I was trying to find a good way to log the error but I am too inexperienced and just go frustrated after a while as I could not find a way to log it while it was in use (playing audio) during my transit.

Netflix sucks on FTV

My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks

supremekizzle said:
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
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Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.

KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
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Click to collapse
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.

JediSooner said:
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
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Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.

KLit75 said:
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
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Click to collapse
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.

JediSooner said:
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
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Click to collapse
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.

KLit75 said:
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
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Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.

JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
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Click to collapse
If it's any consolation... on 51.1.x.x versions of Fire TV, I never had issues where it wouldn't play video, but I did have studdering and slow/fast issues. On the 51.5.3.0 Fire OS 5 preview, all that has gone away and aside from an issue with 5.1 sound which is solved by putting it on stereo, netflix is working great.

KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
I agree. Netflix performance actually gotten worse on the Fire TV since the latest official stable update. For months I been using it and it was fine but now once again I have issues where the video would freeze up for about 5 to 10 seconds then speed up right away everyone is super fast while the audio continues. Very annoying as I thought they finally fixed it but it came back again. Now I also been getting the "unable to play title" error again too.
I actually started to use my Apple TV 3rd Generation which is connected to Wifi 5ghz channel 36. Loads programs quickly, no stuttering, no unable to, no credit shrinking.

I've learned that having another video app open while trying to access Netflix is what causes the problem. The reason rebooting fixes it is because you essentially flush the FireTV's memory when you do the reboot. If you exit out of other apps fully, you shouldn't have anymore problems. I miss being able to click the Home button when switching between video apps but ever since I started doing a proper shutdown for video apps before switching to the next one, I no longer need to reboot to get the different video apps work.

JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
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Click to collapse
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.

Claude Koch said:
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
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Hadn't considered that possibility; however, I don't use an alternate launcher and I always shutdown Kodi properly. Maybe there's something else tying up the video process? I've gone through the 'clear data' process on Amazon Video multiple times, but that didn't fix Netflix. I'll try to go straight into Netflix after a fresh reboot and see what I get.

Question Pixel 6 pro screen glitch

Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement

wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
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Click to collapse
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...

Morgrain said:
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...
Click to expand...
Click to collapse
The hard part is that it happens only once a day or so that I struggle to capture it. So I'd probably have to run on safe mode for a long while, I'll see if I can get Google to replace. Cheers

I've never had that, I'd RMA that if I were you!

wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
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Click to collapse
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.

selayan said:
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.
Click to expand...
Click to collapse
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?

iliya8801 said:
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?
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Click to collapse
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.

selayan said:
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.
Click to expand...
Click to collapse
There is no need to record your screen. you can send google the op recording
I hope google will fix this phone.. I guess that is what you get for being a Tensor early adopter.

I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...

cd993 said:
I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...
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Click to collapse
I am using the regular Youtube app since I pay for premium. I don't think its related to any app as the OP said it also happened on other videos.

Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.

kooper100 said:
Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.
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Interesting.....let's hope a fix is on it's way at some point...

Have you guys noticed a graphical glitch in Google photos? When in landscape and the video is paused and you scroll up from the bottom of the screen for your settings, a glitch appears!
It was first mentioned in Reddit.

I've had the same thing, but it appears at the bottom of the screen (it's happened a few times, maybe 5 or 6) - and for mine it was about an inch high. It was really odd - never seen a glitch like that before. usually you can tell if it's the display or software but this was very similar to op's - and it stayed for like 10 seconds. using Brave Browser, not watching a video (pixel 6 pro on december build)

YES YES YES! Thank you for the post, OP!
This wasn't an issue till about five days ago and it only occurs in the YouTube application! It's difficult to reproduce, but usually having a video running, opening the comments section then successively minimizing and maximizing the video (in Portrait mode) can trigger this error.
I suspect it has something to do with a change in refresh rate, since this particular change causes just that.
It's not annoying to the point I have considered turning the phone back, but it's mildly concerning especially since the first time it occurs, you're unsure whether it's a hardware or software issue.

Same here with YouTube Vanced in the exact same Spot, never seen in another app

Try newpipe instead. Hint: no ads